Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Chrysler 200 vehicles manufactured May 24, 2016, to May 25, 2016. Multiple chassis fastener joints may not have been tightened to the proper torque specification.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S59
Recall Date: Aug 10, 2016
Consumer Complaints
577 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
Air bag light comes on. We have had it checked by 3 different technicians. They have found that it is an issue with the control module, and seat squibs need to be replaced. This is a $4000 issue that is directly related to the safety of the driver of the car. They said it looks to be a manufacturing issue but unfortunately is not covered by the extended warranty that we purchased.
Corrective Action:
Air bag light comes on. We have had it checked by 3 different technicians. They have found that it is an issue with the control module, and seat squibs need to be replaced. This is a $4000 issue that is directly related to the safety of the driver of the car. They said it looks to be a manufacturing issue but unfortunately is not covered by the extended warranty that we purchased.
Additional Notes:
Air bag light comes on. We have had it checked by 3 different technicians. They have found that it is an issue with the control module, and seat squibs need to be replaced. This is a $4000 issue that is directly related to the safety of the driver of the car. They said it looks to be a manufacturing issue but unfortunately is not covered by the extended warranty that we purchased.
Mfg Campaign: 11616365
Recall Date: Sep 25, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Chrysler 200. The contact stated while driving at an undisclosed speed, the power steering warning light illuminated. Additionally, the power steering seized, and the vehicle lost motive power. The contact stated that the failure had occurred three times within three days. The contact stated that the failure occurred while driving on a major highway. The contact was almost involved in an accident due to the failure. The vehicle was towed to the dealer twice; however, the failure could not be duplicated. The vehicle was not repaired. In addition, the contact stated that the vehicle was scheduled to be towed to the dealer to be repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000.
Corrective Action:
The contact owns a 2016 Chrysler 200. The contact stated while driving at an undisclosed speed, the power steering warning light illuminated. Additionally, the power steering seized, and the vehicle lost motive power. The contact stated that the failure had occurred three times within three days. The contact stated that the failure occurred while driving on a major highway. The contact was almost involved in an accident due to the failure. The vehicle was towed to the dealer twice; however, the failure could not be duplicated. The vehicle was not repaired. In addition, the contact stated that the vehicle was scheduled to be towed to the dealer to be repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000.
Additional Notes:
The contact owns a 2016 Chrysler 200. The contact stated while driving at an undisclosed speed, the power steering warning light illuminated. Additionally, the power steering seized, and the vehicle lost motive power. The contact stated that the failure had occurred three times within three days. The contact stated that the failure occurred while driving on a major highway. The contact was almost involved in an accident due to the failure. The vehicle was towed to the dealer twice; however, the failure could not be duplicated. The vehicle was not repaired. In addition, the contact stated that the vehicle was scheduled to be towed to the dealer to be repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000.
Mfg Campaign: 11614791
Recall Date: Sep 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The airbag Service light keeps coming on. There has been no accidents to this vehicle. There was a airbag safety recall on Chrysler 2016, but when I contacted Chrysler, they said my vehicle fell out of the date range that they assigned the recall to it was manufactured before a certain date reference number 90517639. Chrysler should be responsible to ensure that buyers are safe in their vehicles and they need to help get this issue corrected
Corrective Action:
The airbag Service light keeps coming on. There has been no accidents to this vehicle. There was a airbag safety recall on Chrysler 2016, but when I contacted Chrysler, they said my vehicle fell out of the date range that they assigned the recall to it was manufactured before a certain date reference number 90517639. Chrysler should be responsible to ensure that buyers are safe in their vehicles and they need to help get this issue corrected
Additional Notes:
The airbag Service light keeps coming on. There has been no accidents to this vehicle. There was a airbag safety recall on Chrysler 2016, but when I contacted Chrysler, they said my vehicle fell out of the date range that they assigned the recall to it was manufactured before a certain date reference number 90517639. Chrysler should be responsible to ensure that buyers are safe in their vehicles and they need to help get this issue corrected
Mfg Campaign: 11600130
Recall Date: Jul 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
My vehicle Chrysler 200 2016 has several car mechanical issues. The shifting gears. Rough shifting while driving.The affected vehicle would lurch through gears, and it would sometimes shut down or automatically shift to neutral. Grinding or a crunching sound. Clutch slips or doesn't “feel right” Burning smell or high engine revs. Car started rough, shifting and having transmission problems a year after we had it. Airbag sensor won’t turn off.
Corrective Action:
My vehicle Chrysler 200 2016 has several car mechanical issues. The shifting gears. Rough shifting while driving.The affected vehicle would lurch through gears, and it would sometimes shut down or automatically shift to neutral. Grinding or a crunching sound. Clutch slips or doesn't “feel right” Burning smell or high engine revs. Car started rough, shifting and having transmission problems a year after we had it. Airbag sensor won’t turn off.
Additional Notes:
My vehicle Chrysler 200 2016 has several car mechanical issues. The shifting gears. Rough shifting while driving.The affected vehicle would lurch through gears, and it would sometimes shut down or automatically shift to neutral. Grinding or a crunching sound. Clutch slips or doesn't “feel right” Burning smell or high engine revs. Car started rough, shifting and having transmission problems a year after we had it. Airbag sensor won’t turn off.
Mfg Campaign: 11589499
Recall Date: May 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My vehicle Chrysler 200 2016 has several car mechanical issues. The shifting gears. Rough shifting while driving.The affected vehicle would lurch through gears, and it would sometimes shut down or automatically shift to neutral. Grinding or a crunching sound. Clutch slips or doesn't “feel right” Burning smell or high engine revs. Car started rough, shifting and having transmission problems a year after we had it. Airbag sensor won’t turn off.
Corrective Action:
My vehicle Chrysler 200 2016 has several car mechanical issues. The shifting gears. Rough shifting while driving.The affected vehicle would lurch through gears, and it would sometimes shut down or automatically shift to neutral. Grinding or a crunching sound. Clutch slips or doesn't “feel right” Burning smell or high engine revs. Car started rough, shifting and having transmission problems a year after we had it. Airbag sensor won’t turn off.
Additional Notes:
My vehicle Chrysler 200 2016 has several car mechanical issues. The shifting gears. Rough shifting while driving.The affected vehicle would lurch through gears, and it would sometimes shut down or automatically shift to neutral. Grinding or a crunching sound. Clutch slips or doesn't “feel right” Burning smell or high engine revs. Car started rough, shifting and having transmission problems a year after we had it. Airbag sensor won’t turn off.
Mfg Campaign: 11589499
Recall Date: May 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My vehicle Chrysler 200 2016 has several car mechanical issues. The shifting gears. Rough shifting while driving.The affected vehicle would lurch through gears, and it would sometimes shut down or automatically shift to neutral. Grinding or a crunching sound. Clutch slips or doesn't “feel right” Burning smell or high engine revs. Car started rough, shifting and having transmission problems a year after we had it. Airbag sensor won’t turn off.
Corrective Action:
My vehicle Chrysler 200 2016 has several car mechanical issues. The shifting gears. Rough shifting while driving.The affected vehicle would lurch through gears, and it would sometimes shut down or automatically shift to neutral. Grinding or a crunching sound. Clutch slips or doesn't “feel right” Burning smell or high engine revs. Car started rough, shifting and having transmission problems a year after we had it. Airbag sensor won’t turn off.
Additional Notes:
My vehicle Chrysler 200 2016 has several car mechanical issues. The shifting gears. Rough shifting while driving.The affected vehicle would lurch through gears, and it would sometimes shut down or automatically shift to neutral. Grinding or a crunching sound. Clutch slips or doesn't “feel right” Burning smell or high engine revs. Car started rough, shifting and having transmission problems a year after we had it. Airbag sensor won’t turn off.
Mfg Campaign: 11589499
Recall Date: May 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
was driving and pulling in next to garage heard a loud pop and brake pedal when hard and could not stop the car and hit the side of the garage . safty issue is if i was at a higher speed and light turns red would not have been able to stop the car and would have hit another car or person , there was no warning lights on till after the pop when the red brake light came on, and said service eltric brakes it has been looked at by me and it has the same iisues that the dodge dart had for the recall r63 with the brake booster geting oil in it from the vacuum tube assembly have called chrysler and they said it is not and issue but it is a safty issue
Corrective Action:
was driving and pulling in next to garage heard a loud pop and brake pedal when hard and could not stop the car and hit the side of the garage . safty issue is if i was at a higher speed and light turns red would not have been able to stop the car and would have hit another car or person , there was no warning lights on till after the pop when the red brake light came on, and said service eltric brakes it has been looked at by me and it has the same iisues that the dodge dart had for the recall r63 with the brake booster geting oil in it from the vacuum tube assembly have called chrysler and they said it is not and issue but it is a safty issue
Additional Notes:
was driving and pulling in next to garage heard a loud pop and brake pedal when hard and could not stop the car and hit the side of the garage . safty issue is if i was at a higher speed and light turns red would not have been able to stop the car and would have hit another car or person , there was no warning lights on till after the pop when the red brake light came on, and said service eltric brakes it has been looked at by me and it has the same iisues that the dodge dart had for the recall r63 with the brake booster geting oil in it from the vacuum tube assembly have called chrysler and they said it is not and issue but it is a safty issue
Mfg Campaign: 11572512
Recall Date: Feb 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I HAVE BEEN SMELLING OIL AN ANTIFREEZE INSIDE MY CAR FOR ABOUT 1 YEAR. I AM NOT SURE IF THE OIL WILL START A FIRE, OR IF THE SMELL COULD HARM ME. I GOOGLED THE ISSUE AND FOUND THAT THERE SEEMS TO MBE A PROBLEM WITH THE OIL FILLER, COOLER UNIT. I WAS ABLE TO SHINE A FLASHLIGHT DOWN AT THE BASE OF OIL COOLER AND COULD SEE ANTIFREEZE STANDING ON ONE SIDE AND OIL STANDING ON THE OTHER SIDE. i DON'T SEE ANY OIL ON GROUND BUT I SMELL IT STRONGLY AND I HAVE TO ADD BOTH OIL AND ANTIFREEZE EVERY 2 WEEKS i WORK ON MY OWN CAR. THERE ARE NO LIGHTS NOR CODES IT SEEMS TO BE A BIG PROBLEM ON YOUTUBE AND THE CHRYSLER 200 FORUM
Corrective Action:
I HAVE BEEN SMELLING OIL AN ANTIFREEZE INSIDE MY CAR FOR ABOUT 1 YEAR. I AM NOT SURE IF THE OIL WILL START A FIRE, OR IF THE SMELL COULD HARM ME. I GOOGLED THE ISSUE AND FOUND THAT THERE SEEMS TO MBE A PROBLEM WITH THE OIL FILLER, COOLER UNIT. I WAS ABLE TO SHINE A FLASHLIGHT DOWN AT THE BASE OF OIL COOLER AND COULD SEE ANTIFREEZE STANDING ON ONE SIDE AND OIL STANDING ON THE OTHER SIDE. i DON'T SEE ANY OIL ON GROUND BUT I SMELL IT STRONGLY AND I HAVE TO ADD BOTH OIL AND ANTIFREEZE EVERY 2 WEEKS i WORK ON MY OWN CAR. THERE ARE NO LIGHTS NOR CODES IT SEEMS TO BE A BIG PROBLEM ON YOUTUBE AND THE CHRYSLER 200 FORUM
Additional Notes:
I HAVE BEEN SMELLING OIL AN ANTIFREEZE INSIDE MY CAR FOR ABOUT 1 YEAR. I AM NOT SURE IF THE OIL WILL START A FIRE, OR IF THE SMELL COULD HARM ME. I GOOGLED THE ISSUE AND FOUND THAT THERE SEEMS TO MBE A PROBLEM WITH THE OIL FILLER, COOLER UNIT. I WAS ABLE TO SHINE A FLASHLIGHT DOWN AT THE BASE OF OIL COOLER AND COULD SEE ANTIFREEZE STANDING ON ONE SIDE AND OIL STANDING ON THE OTHER SIDE. i DON'T SEE ANY OIL ON GROUND BUT I SMELL IT STRONGLY AND I HAVE TO ADD BOTH OIL AND ANTIFREEZE EVERY 2 WEEKS i WORK ON MY OWN CAR. THERE ARE NO LIGHTS NOR CODES IT SEEMS TO BE A BIG PROBLEM ON YOUTUBE AND THE CHRYSLER 200 FORUM
Mfg Campaign: 11558099
Recall Date: Dec 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Chrysler 200. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle failed to restart. After jumpstarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. Several unknown warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was notified of the failure but did not assist. The failure mileage was 135,000.
Corrective Action:
The contact owns a 2016 Chrysler 200. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle failed to restart. After jumpstarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. Several unknown warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was notified of the failure but did not assist. The failure mileage was 135,000.
Additional Notes:
The contact owns a 2016 Chrysler 200. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle failed to restart. After jumpstarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. Several unknown warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was notified of the failure but did not assist. The failure mileage was 135,000.
Mfg Campaign: 11557955
Recall Date: Dec 1, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Chrysler 200. The contact stated while driving at various speeds, the vehicle inadvertently shut off. During the failure the power steering and power brakes became inoperable. While attempting to restart the vehicle, the message "Waiting to Restart" was displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 95,000.
Corrective Action:
The contact owns a 2016 Chrysler 200. The contact stated while driving at various speeds, the vehicle inadvertently shut off. During the failure the power steering and power brakes became inoperable. While attempting to restart the vehicle, the message "Waiting to Restart" was displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 95,000.
Additional Notes:
The contact owns a 2016 Chrysler 200. The contact stated while driving at various speeds, the vehicle inadvertently shut off. During the failure the power steering and power brakes became inoperable. While attempting to restart the vehicle, the message "Waiting to Restart" was displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 95,000.
Mfg Campaign: 11553723
Recall Date: Nov 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The car originally would not start after several try's with the push start it started. However, the shift signal came up on the dashboard and the emergency brake light automatically came on, Once I pressed the brake it went off but none of the gear shift lights came on. Therefore, I was unable to drive or reverse the car it would not allow me to move forward or backward. The emergency brake light kept coming on when I pressed the gas. Also a message on the dash read emergency brake engaged for safety drive precautions.
Corrective Action:
The car originally would not start after several try's with the push start it started. However, the shift signal came up on the dashboard and the emergency brake light automatically came on, Once I pressed the brake it went off but none of the gear shift lights came on. Therefore, I was unable to drive or reverse the car it would not allow me to move forward or backward. The emergency brake light kept coming on when I pressed the gas. Also a message on the dash read emergency brake engaged for safety drive precautions.
Additional Notes:
The car originally would not start after several try's with the push start it started. However, the shift signal came up on the dashboard and the emergency brake light automatically came on, Once I pressed the brake it went off but none of the gear shift lights came on. Therefore, I was unable to drive or reverse the car it would not allow me to move forward or backward. The emergency brake light kept coming on when I pressed the gas. Also a message on the dash read emergency brake engaged for safety drive precautions.
Mfg Campaign: 11544679
Recall Date: Sep 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I believe the brake or something related to the brakes failed. I ran a stop sign, with no evidence of brake marks on the road. I crossed over a highway hit a side walk almost hit a house. The safety of myself and others was at extreme danger. When finally came to a stop I couldn't put my car in Park, or back in drive or shut my car off, i beleive i had no braking or something electrical failed. My car is totaled. The only light on was the airbag light before the accident.
Corrective Action:
I believe the brake or something related to the brakes failed. I ran a stop sign, with no evidence of brake marks on the road. I crossed over a highway hit a side walk almost hit a house. The safety of myself and others was at extreme danger. When finally came to a stop I couldn't put my car in Park, or back in drive or shut my car off, i beleive i had no braking or something electrical failed. My car is totaled. The only light on was the airbag light before the accident.
Additional Notes:
I believe the brake or something related to the brakes failed. I ran a stop sign, with no evidence of brake marks on the road. I crossed over a highway hit a side walk almost hit a house. The safety of myself and others was at extreme danger. When finally came to a stop I couldn't put my car in Park, or back in drive or shut my car off, i beleive i had no braking or something electrical failed. My car is totaled. The only light on was the airbag light before the accident.
Mfg Campaign: 11544434
Recall Date: Sep 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
I believe the brake or something related to the brakes failed. I ran a stop sign, with no evidence of brake marks on the road. I crossed over a highway hit a side walk almost hit a house. The safety of myself and others was at extreme danger. When finally came to a stop I couldn't put my car in Park, or back in drive or shut my car off, i beleive i had no braking or something electrical failed. My car is totaled. The only light on was the airbag light before the accident.
Corrective Action:
I believe the brake or something related to the brakes failed. I ran a stop sign, with no evidence of brake marks on the road. I crossed over a highway hit a side walk almost hit a house. The safety of myself and others was at extreme danger. When finally came to a stop I couldn't put my car in Park, or back in drive or shut my car off, i beleive i had no braking or something electrical failed. My car is totaled. The only light on was the airbag light before the accident.
Additional Notes:
I believe the brake or something related to the brakes failed. I ran a stop sign, with no evidence of brake marks on the road. I crossed over a highway hit a side walk almost hit a house. The safety of myself and others was at extreme danger. When finally came to a stop I couldn't put my car in Park, or back in drive or shut my car off, i beleive i had no braking or something electrical failed. My car is totaled. The only light on was the airbag light before the accident.
Mfg Campaign: 11544434
Recall Date: Sep 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I believe the brake or something related to the brakes failed. I ran a stop sign, with no evidence of brake marks on the road. I crossed over a highway hit a side walk almost hit a house. The safety of myself and others was at extreme danger. When finally came to a stop I couldn't put my car in Park, or back in drive or shut my car off, i beleive i had no braking or something electrical failed. My car is totaled. The only light on was the airbag light before the accident.
Corrective Action:
I believe the brake or something related to the brakes failed. I ran a stop sign, with no evidence of brake marks on the road. I crossed over a highway hit a side walk almost hit a house. The safety of myself and others was at extreme danger. When finally came to a stop I couldn't put my car in Park, or back in drive or shut my car off, i beleive i had no braking or something electrical failed. My car is totaled. The only light on was the airbag light before the accident.
Additional Notes:
I believe the brake or something related to the brakes failed. I ran a stop sign, with no evidence of brake marks on the road. I crossed over a highway hit a side walk almost hit a house. The safety of myself and others was at extreme danger. When finally came to a stop I couldn't put my car in Park, or back in drive or shut my car off, i beleive i had no braking or something electrical failed. My car is totaled. The only light on was the airbag light before the accident.
Mfg Campaign: 11544434
Recall Date: Sep 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Chrysler 200. The contact stated while driving at an undisclosed speed and slowing down, the vehicle suddenly jerked forward. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2016 Chrysler 200. The contact stated while driving at an undisclosed speed and slowing down, the vehicle suddenly jerked forward. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2016 Chrysler 200. The contact stated while driving at an undisclosed speed and slowing down, the vehicle suddenly jerked forward. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11544114
Recall Date: Sep 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
On 08/22/2023, I took my vehicle into an auto service repair center to have diagnostics done due to a creeking sound. I was worried something could be wrong, and should any issues not be addressed or resolved, I could do more damage by continuing to drive my vehicle. Unfortunately I was advised that the sound was due to a rear suspension knuckle issue, a part that can't just be repaired based on how it was engineered and that the whole thing would need to be replaced. Due to the diagnosis I received, I knew it was imperative for me to see if there were any open recalls and review any notations from other Chrysler vehicle owners on said issue. I was able to locate, within just a few moments, that there are several manufacturers that have open recalls due to rear suspension knuckle and bushing problems. I contacted Chrysler Customer Service via email on 08/22/2023, regarding the rear suspension problems, especially since this seems to be a very common issue as noted on several online forums, from Chrysler owners all over the country. Some owners have different Chrysler models, however many happen to be the 200, all of which, are experiencing the same issue. I received a timely response to my email from Chrysler Customer Service to which i appreciate. The email stated: "we are aware of this and are doing the best we can to resolve this." Can you please advise further on said response? With Chrysler being aware of this issue, what is currently being done? What can Chrysler owners expect as far as a resolution and when should we expect a resolution or statement on this issue from Chrysler?
Corrective Action:
On 08/22/2023, I took my vehicle into an auto service repair center to have diagnostics done due to a creeking sound. I was worried something could be wrong, and should any issues not be addressed or resolved, I could do more damage by continuing to drive my vehicle. Unfortunately I was advised that the sound was due to a rear suspension knuckle issue, a part that can't just be repaired based on how it was engineered and that the whole thing would need to be replaced. Due to the diagnosis I received, I knew it was imperative for me to see if there were any open recalls and review any notations from other Chrysler vehicle owners on said issue. I was able to locate, within just a few moments, that there are several manufacturers that have open recalls due to rear suspension knuckle and bushing problems. I contacted Chrysler Customer Service via email on 08/22/2023, regarding the rear suspension problems, especially since this seems to be a very common issue as noted on several online forums, from Chrysler owners all over the country. Some owners have different Chrysler models, however many happen to be the 200, all of which, are experiencing the same issue. I received a timely response to my email from Chrysler Customer Service to which i appreciate. The email stated: "we are aware of this and are doing the best we can to resolve this." Can you please advise further on said response? With Chrysler being aware of this issue, what is currently being done? What can Chrysler owners expect as far as a resolution and when should we expect a resolution or statement on this issue from Chrysler?
Additional Notes:
On 08/22/2023, I took my vehicle into an auto service repair center to have diagnostics done due to a creeking sound. I was worried something could be wrong, and should any issues not be addressed or resolved, I could do more damage by continuing to drive my vehicle. Unfortunately I was advised that the sound was due to a rear suspension knuckle issue, a part that can't just be repaired based on how it was engineered and that the whole thing would need to be replaced. Due to the diagnosis I received, I knew it was imperative for me to see if there were any open recalls and review any notations from other Chrysler vehicle owners on said issue. I was able to locate, within just a few moments, that there are several manufacturers that have open recalls due to rear suspension knuckle and bushing problems. I contacted Chrysler Customer Service via email on 08/22/2023, regarding the rear suspension problems, especially since this seems to be a very common issue as noted on several online forums, from Chrysler owners all over the country. Some owners have different Chrysler models, however many happen to be the 200, all of which, are experiencing the same issue. I received a timely response to my email from Chrysler Customer Service to which i appreciate. The email stated: "we are aware of this and are doing the best we can to resolve this." Can you please advise further on said response? With Chrysler being aware of this issue, what is currently being done? What can Chrysler owners expect as far as a resolution and when should we expect a resolution or statement on this issue from Chrysler?
Mfg Campaign: 11540435
Recall Date: Aug 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
U90 2014-2016 2.4L IN-USE NOX- CATALYST EFFICIENCY W84 POWERTRAIN SOFTWARE UPDATE
Corrective Action:
U90 2014-2016 2.4L IN-USE NOX- CATALYST EFFICIENCY W84 POWERTRAIN SOFTWARE UPDATE
Additional Notes:
U90 2014-2016 2.4L IN-USE NOX- CATALYST EFFICIENCY W84 POWERTRAIN SOFTWARE UPDATE
Mfg Campaign: 11539507
Recall Date: Aug 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
U90 2014-2016 2.4L IN-USE NOX- CATALYST EFFICIENCY W84 POWERTRAIN SOFTWARE UPDATE
Corrective Action:
U90 2014-2016 2.4L IN-USE NOX- CATALYST EFFICIENCY W84 POWERTRAIN SOFTWARE UPDATE
Additional Notes:
U90 2014-2016 2.4L IN-USE NOX- CATALYST EFFICIENCY W84 POWERTRAIN SOFTWARE UPDATE
Mfg Campaign: 11539507
Recall Date: Aug 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Throttle- My car just shut off and won't turn back on I had a computer update last week and then a week later i shut the car off like normal and tried to turn it back on and it wouldn't do nothing. The Dealership did a pcm update of service bulletin 18-020-17 on 6-1-23. I had drove for 2.5hrs without any warning lights or anything suggesting a problem.
Corrective Action:
Throttle- My car just shut off and won't turn back on I had a computer update last week and then a week later i shut the car off like normal and tried to turn it back on and it wouldn't do nothing. The Dealership did a pcm update of service bulletin 18-020-17 on 6-1-23. I had drove for 2.5hrs without any warning lights or anything suggesting a problem.
Additional Notes:
Throttle- My car just shut off and won't turn back on I had a computer update last week and then a week later i shut the car off like normal and tried to turn it back on and it wouldn't do nothing. The Dealership did a pcm update of service bulletin 18-020-17 on 6-1-23. I had drove for 2.5hrs without any warning lights or anything suggesting a problem.
Mfg Campaign: 11526160
Recall Date: Jun 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
B0028-13 is the code that appears when a scanner tool is used because the "service airbag system" warning message came on. Reading the other U-Tube post concerning this problem it seems to be common and a possible danger to the driver and the front passenger.
Corrective Action:
B0028-13 is the code that appears when a scanner tool is used because the "service airbag system" warning message came on. Reading the other U-Tube post concerning this problem it seems to be common and a possible danger to the driver and the front passenger.
Additional Notes:
B0028-13 is the code that appears when a scanner tool is used because the "service airbag system" warning message came on. Reading the other U-Tube post concerning this problem it seems to be common and a possible danger to the driver and the front passenger.
Mfg Campaign: 11526025
Recall Date: Jun 8, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury