Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Chrysler 200 vehicles manufactured May 24, 2016, to May 25, 2016. Multiple chassis fastener joints may not have been tightened to the proper torque specification.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S59
Recall Date: Aug 10, 2016
Consumer Complaints
577 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
2 weeks ago on approximately May 14th I was backing out of my drive way and my brake pedal was hard and I was barely able to stop my car. It takes approximately 3 to 4 car lengths to fully stop at 10 mph. I replaced the brakes and bled the brakes properly but I have come to the conclusion that the brake booster has gone bad. My safety and others is at risk due to the length of time it takes to stop and the lack of stopping power. I am unable to take it to a dealer as it doesn't run at the present time. The abs and park brake lights were on and the dash says to service electronic braking system. I am trying to get this fixed asap as I need transportation to and from work and I am not trying to put my wife or son in any danger.
Corrective Action:
2 weeks ago on approximately May 14th I was backing out of my drive way and my brake pedal was hard and I was barely able to stop my car. It takes approximately 3 to 4 car lengths to fully stop at 10 mph. I replaced the brakes and bled the brakes properly but I have come to the conclusion that the brake booster has gone bad. My safety and others is at risk due to the length of time it takes to stop and the lack of stopping power. I am unable to take it to a dealer as it doesn't run at the present time. The abs and park brake lights were on and the dash says to service electronic braking system. I am trying to get this fixed asap as I need transportation to and from work and I am not trying to put my wife or son in any danger.
Additional Notes:
2 weeks ago on approximately May 14th I was backing out of my drive way and my brake pedal was hard and I was barely able to stop my car. It takes approximately 3 to 4 car lengths to fully stop at 10 mph. I replaced the brakes and bled the brakes properly but I have come to the conclusion that the brake booster has gone bad. My safety and others is at risk due to the length of time it takes to stop and the lack of stopping power. I am unable to take it to a dealer as it doesn't run at the present time. The abs and park brake lights were on and the dash says to service electronic braking system. I am trying to get this fixed asap as I need transportation to and from work and I am not trying to put my wife or son in any danger.
Mfg Campaign: 11524431
Recall Date: May 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
While backing up in my parking space, my car completly shut off. The steering was locked and the car would not start back up. I had to disconnect the battery to get it to restart
Corrective Action:
While backing up in my parking space, my car completly shut off. The steering was locked and the car would not start back up. I had to disconnect the battery to get it to restart
Additional Notes:
While backing up in my parking space, my car completly shut off. The steering was locked and the car would not start back up. I had to disconnect the battery to get it to restart
Mfg Campaign: 11520874
Recall Date: May 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While backing up in my parking space, my car completly shut off. The steering was locked and the car would not start back up. I had to disconnect the battery to get it to restart
Corrective Action:
While backing up in my parking space, my car completly shut off. The steering was locked and the car would not start back up. I had to disconnect the battery to get it to restart
Additional Notes:
While backing up in my parking space, my car completly shut off. The steering was locked and the car would not start back up. I had to disconnect the battery to get it to restart
Mfg Campaign: 11520874
Recall Date: May 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While backing up in my parking space, my car completly shut off. The steering was locked and the car would not start back up. I had to disconnect the battery to get it to restart
Corrective Action:
While backing up in my parking space, my car completly shut off. The steering was locked and the car would not start back up. I had to disconnect the battery to get it to restart
Additional Notes:
While backing up in my parking space, my car completly shut off. The steering was locked and the car would not start back up. I had to disconnect the battery to get it to restart
Mfg Campaign: 11520874
Recall Date: May 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car shuts off while idle
Corrective Action:
Car shuts off while idle
Additional Notes:
Car shuts off while idle
Mfg Campaign: 11506150
Recall Date: Feb 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Car shuts off while idle
Corrective Action:
Car shuts off while idle
Additional Notes:
Car shuts off while idle
Mfg Campaign: 11506150
Recall Date: Feb 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Car shuts off while idle
Corrective Action:
Car shuts off while idle
Additional Notes:
Car shuts off while idle
Mfg Campaign: 11506150
Recall Date: Feb 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
I was unable to stop fast enough and went through a red light and t boned another car. My airbags failed to go off. Everyone, including the police officer was shocked that they did not deploy.
Corrective Action:
I was unable to stop fast enough and went through a red light and t boned another car. My airbags failed to go off. Everyone, including the police officer was shocked that they did not deploy.
Additional Notes:
I was unable to stop fast enough and went through a red light and t boned another car. My airbags failed to go off. Everyone, including the police officer was shocked that they did not deploy.
Mfg Campaign: 11496900
Recall Date: Dec 10, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Chrysler 200. The contact stated that upon starting the vehicle, the RPM fluctuated, and the engine revved without the vehicle accelerating. The transmission warning light illuminated. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was 87,466.
Corrective Action:
The contact owns a 2016 Chrysler 200. The contact stated that upon starting the vehicle, the RPM fluctuated, and the engine revved without the vehicle accelerating. The transmission warning light illuminated. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was 87,466.
Additional Notes:
The contact owns a 2016 Chrysler 200. The contact stated that upon starting the vehicle, the RPM fluctuated, and the engine revved without the vehicle accelerating. The transmission warning light illuminated. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was 87,466.
Mfg Campaign: 11491286
Recall Date: Oct 28, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Chrysler 200. The contact stated that upon starting the vehicle, the RPM fluctuated, and the engine revved without the vehicle accelerating. The transmission warning light illuminated. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was 87,466.
Corrective Action:
The contact owns a 2016 Chrysler 200. The contact stated that upon starting the vehicle, the RPM fluctuated, and the engine revved without the vehicle accelerating. The transmission warning light illuminated. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was 87,466.
Additional Notes:
The contact owns a 2016 Chrysler 200. The contact stated that upon starting the vehicle, the RPM fluctuated, and the engine revved without the vehicle accelerating. The transmission warning light illuminated. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was 87,466.
Mfg Campaign: 11491286
Recall Date: Oct 28, 2022
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
Electrical system under the seats smoked and went out for the air bags. Cost me $2,200 dollars out of pocket. I am on Social Security. Can't afford such dept. Brakes are sluggish and can't be trusted to stop quickly. Power Train ,Electrical System,Engine not safe. Electrical system, Service Brakes, Forward Collision Avoidance System needs to be looked at and replace if needed.
Corrective Action:
Electrical system under the seats smoked and went out for the air bags. Cost me $2,200 dollars out of pocket. I am on Social Security. Can't afford such dept. Brakes are sluggish and can't be trusted to stop quickly. Power Train ,Electrical System,Engine not safe. Electrical system, Service Brakes, Forward Collision Avoidance System needs to be looked at and replace if needed.
Additional Notes:
Electrical system under the seats smoked and went out for the air bags. Cost me $2,200 dollars out of pocket. I am on Social Security. Can't afford such dept. Brakes are sluggish and can't be trusted to stop quickly. Power Train ,Electrical System,Engine not safe. Electrical system, Service Brakes, Forward Collision Avoidance System needs to be looked at and replace if needed.
Mfg Campaign: 11486474
Recall Date: Sep 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Electrical system under the seats smoked and went out for the air bags. Cost me $2,200 dollars out of pocket. I am on Social Security. Can't afford such dept. Brakes are sluggish and can't be trusted to stop quickly. Power Train ,Electrical System,Engine not safe. Electrical system, Service Brakes, Forward Collision Avoidance System needs to be looked at and replace if needed.
Corrective Action:
Electrical system under the seats smoked and went out for the air bags. Cost me $2,200 dollars out of pocket. I am on Social Security. Can't afford such dept. Brakes are sluggish and can't be trusted to stop quickly. Power Train ,Electrical System,Engine not safe. Electrical system, Service Brakes, Forward Collision Avoidance System needs to be looked at and replace if needed.
Additional Notes:
Electrical system under the seats smoked and went out for the air bags. Cost me $2,200 dollars out of pocket. I am on Social Security. Can't afford such dept. Brakes are sluggish and can't be trusted to stop quickly. Power Train ,Electrical System,Engine not safe. Electrical system, Service Brakes, Forward Collision Avoidance System needs to be looked at and replace if needed.
Mfg Campaign: 11486474
Recall Date: Sep 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Electrical system under the seats smoked and went out for the air bags. Cost me $2,200 dollars out of pocket. I am on Social Security. Can't afford such dept. Brakes are sluggish and can't be trusted to stop quickly. Power Train ,Electrical System,Engine not safe. Electrical system, Service Brakes, Forward Collision Avoidance System needs to be looked at and replace if needed.
Corrective Action:
Electrical system under the seats smoked and went out for the air bags. Cost me $2,200 dollars out of pocket. I am on Social Security. Can't afford such dept. Brakes are sluggish and can't be trusted to stop quickly. Power Train ,Electrical System,Engine not safe. Electrical system, Service Brakes, Forward Collision Avoidance System needs to be looked at and replace if needed.
Additional Notes:
Electrical system under the seats smoked and went out for the air bags. Cost me $2,200 dollars out of pocket. I am on Social Security. Can't afford such dept. Brakes are sluggish and can't be trusted to stop quickly. Power Train ,Electrical System,Engine not safe. Electrical system, Service Brakes, Forward Collision Avoidance System needs to be looked at and replace if needed.
Mfg Campaign: 11486474
Recall Date: Sep 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My car stalls when cranking and has shut down before while on the interstate. I think it’s an electrical problem no signs on the dashboard and saying key fob not detected
Corrective Action:
My car stalls when cranking and has shut down before while on the interstate. I think it’s an electrical problem no signs on the dashboard and saying key fob not detected
Additional Notes:
My car stalls when cranking and has shut down before while on the interstate. I think it’s an electrical problem no signs on the dashboard and saying key fob not detected
Mfg Campaign: 11481688
Recall Date: Aug 29, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My car stalls when cranking and has shut down before while on the interstate. I think it’s an electrical problem no signs on the dashboard and saying key fob not detected
Corrective Action:
My car stalls when cranking and has shut down before while on the interstate. I think it’s an electrical problem no signs on the dashboard and saying key fob not detected
Additional Notes:
My car stalls when cranking and has shut down before while on the interstate. I think it’s an electrical problem no signs on the dashboard and saying key fob not detected
Mfg Campaign: 11481688
Recall Date: Aug 29, 2022
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My car stalls when cranking and has shut down before while on the interstate. I think it’s an electrical problem no signs on the dashboard and saying key fob not detected
Corrective Action:
My car stalls when cranking and has shut down before while on the interstate. I think it’s an electrical problem no signs on the dashboard and saying key fob not detected
Additional Notes:
My car stalls when cranking and has shut down before while on the interstate. I think it’s an electrical problem no signs on the dashboard and saying key fob not detected
Mfg Campaign: 11481688
Recall Date: Aug 29, 2022
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
I was crossing over and intersection and another lady was speeding playing on her phone and didn't realize she had a stop sign and hit me directly in the driver side door she was driving a 2007 Chevy Tahoe SUV as well my car was deemed a total loss and not one of my air bags came out.
Corrective Action:
I was crossing over and intersection and another lady was speeding playing on her phone and didn't realize she had a stop sign and hit me directly in the driver side door she was driving a 2007 Chevy Tahoe SUV as well my car was deemed a total loss and not one of my air bags came out.
Additional Notes:
I was crossing over and intersection and another lady was speeding playing on her phone and didn't realize she had a stop sign and hit me directly in the driver side door she was driving a 2007 Chevy Tahoe SUV as well my car was deemed a total loss and not one of my air bags came out.
Mfg Campaign: 11474415
Recall Date: Jul 18, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car is stalling for unknown reason without any warning or light appearing on dash. Feeling unsafe especially when driving on the highway because I never know when it will happen. Has been happening every day for the past 3 days. Happened in the beginning after a couple months of having the car and the first time I took it in, they couldn't find anything wrong or replicate the problem.
Corrective Action:
Car is stalling for unknown reason without any warning or light appearing on dash. Feeling unsafe especially when driving on the highway because I never know when it will happen. Has been happening every day for the past 3 days. Happened in the beginning after a couple months of having the car and the first time I took it in, they couldn't find anything wrong or replicate the problem.
Additional Notes:
Car is stalling for unknown reason without any warning or light appearing on dash. Feeling unsafe especially when driving on the highway because I never know when it will happen. Has been happening every day for the past 3 days. Happened in the beginning after a couple months of having the car and the first time I took it in, they couldn't find anything wrong or replicate the problem.
Mfg Campaign: 11467216
Recall Date: Jun 2, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Car is stalling for unknown reason without any warning or light appearing on dash. Feeling unsafe especially when driving on the highway because I never know when it will happen. Has been happening every day for the past 3 days. Happened in the beginning after a couple months of having the car and the first time I took it in, they couldn't find anything wrong or replicate the problem.
Corrective Action:
Car is stalling for unknown reason without any warning or light appearing on dash. Feeling unsafe especially when driving on the highway because I never know when it will happen. Has been happening every day for the past 3 days. Happened in the beginning after a couple months of having the car and the first time I took it in, they couldn't find anything wrong or replicate the problem.
Additional Notes:
Car is stalling for unknown reason without any warning or light appearing on dash. Feeling unsafe especially when driving on the highway because I never know when it will happen. Has been happening every day for the past 3 days. Happened in the beginning after a couple months of having the car and the first time I took it in, they couldn't find anything wrong or replicate the problem.
Mfg Campaign: 11467216
Recall Date: Jun 2, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Car is stalling for unknown reason without any warning or light appearing on dash. Feeling unsafe especially when driving on the highway because I never know when it will happen. Has been happening every day for the past 3 days. Happened in the beginning after a couple months of having the car and the first time I took it in, they couldn't find anything wrong or replicate the problem.
Corrective Action:
Car is stalling for unknown reason without any warning or light appearing on dash. Feeling unsafe especially when driving on the highway because I never know when it will happen. Has been happening every day for the past 3 days. Happened in the beginning after a couple months of having the car and the first time I took it in, they couldn't find anything wrong or replicate the problem.
Additional Notes:
Car is stalling for unknown reason without any warning or light appearing on dash. Feeling unsafe especially when driving on the highway because I never know when it will happen. Has been happening every day for the past 3 days. Happened in the beginning after a couple months of having the car and the first time I took it in, they couldn't find anything wrong or replicate the problem.
Mfg Campaign: 11467216
Recall Date: Jun 2, 2022
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury