Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Chrysler 200 vehicles manufactured May 24, 2016, to May 25, 2016. Multiple chassis fastener joints may not have been tightened to the proper torque specification.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S59
Recall Date: Aug 10, 2016
Consumer Complaints
577 ComplaintsChrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I RECEIVED THIS CAR AS A RENTAL. THE REAR VIEW MIRROR IN THE CENTER OF THE WINDSHIELD CANNOT BE ADJUSTED UP TO KEEP IT FROM BECOMING A FORWARD BLIND SPOT. EVEN WITH THE SEAT ADJUSTED ALL THE WAY DOWN, THE MIRROR COMPLETELY "HIDES" OTHER VEHICLES AT INTERSECTIONS. ALTHOUGH A "LOW TECH" PROBLEM, IT IS AN EXTREMELY DANGEROUS DESIGN DEFECT.
Corrective Action:
I RECEIVED THIS CAR AS A RENTAL. THE REAR VIEW MIRROR IN THE CENTER OF THE WINDSHIELD CANNOT BE ADJUSTED UP TO KEEP IT FROM BECOMING A FORWARD BLIND SPOT. EVEN WITH THE SEAT ADJUSTED ALL THE WAY DOWN, THE MIRROR COMPLETELY "HIDES" OTHER VEHICLES AT INTERSECTIONS. ALTHOUGH A "LOW TECH" PROBLEM, IT IS AN EXTREMELY DANGEROUS DESIGN DEFECT.
Additional Notes:
I RECEIVED THIS CAR AS A RENTAL. THE REAR VIEW MIRROR IN THE CENTER OF THE WINDSHIELD CANNOT BE ADJUSTED UP TO KEEP IT FROM BECOMING A FORWARD BLIND SPOT. EVEN WITH THE SEAT ADJUSTED ALL THE WAY DOWN, THE MIRROR COMPLETELY "HIDES" OTHER VEHICLES AT INTERSECTIONS. ALTHOUGH A "LOW TECH" PROBLEM, IT IS AN EXTREMELY DANGEROUS DESIGN DEFECT.
Mfg Campaign: 10939096
Recall Date: Jan 2, 2017
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT RENTED A 2016 CHRYSLER 200. WHILE DRIVING APPROXIMATELY 5 MPH, THE PARKING BRAKE ERRONEOUSLY ACTIVATED. THE DRIVER LOST CONTROL OF THE STEERING AND CRASHED INTO A SECOND VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 18,000.
Corrective Action:
TL* THE CONTACT RENTED A 2016 CHRYSLER 200. WHILE DRIVING APPROXIMATELY 5 MPH, THE PARKING BRAKE ERRONEOUSLY ACTIVATED. THE DRIVER LOST CONTROL OF THE STEERING AND CRASHED INTO A SECOND VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 18,000.
Additional Notes:
TL* THE CONTACT RENTED A 2016 CHRYSLER 200. WHILE DRIVING APPROXIMATELY 5 MPH, THE PARKING BRAKE ERRONEOUSLY ACTIVATED. THE DRIVER LOST CONTROL OF THE STEERING AND CRASHED INTO A SECOND VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 18,000.
Mfg Campaign: 10933932
Recall Date: Dec 8, 2016
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY CAR WILL DIE WHILE DRIVING OR PUTS ITSELF IN NEUTRAL WHILE ON THE HWY. WE HAVE ALMOST BEEN IN 5 OR MORE ACCIDENTS BECASUE THE CAR BEHIND US HAS NO IDEA MY CAR HAS STOPPED WHILE GOING 65 MPH AND CAR JUST DIES. WE HAVE BEEN IN TOUCH WITH THE DEALER THEY HAVE TRIED FIXING THIS CAR AT LEAST 5 TIMES AS OF NOW WE HAVE HAS THEIR RENTAL FOR CAR FOR OVER 35 DAYS MY VEHICLE HAS 19,000 WE BOUGHT IT BRAND NEW. ALSO WOULD LIKE TO GO ON RECORD IF ANYTHING HAPPENS TO ME OR MY CHILDREN BECAUSE OF THIS DEFECT I GAVE THE DEALERSHIP MANY CHANCES TO FIX THEY HAVE EVEN CALLED SOMEONE FROM OUT OF TOWN TO FIX AND I'M STILL WAITING I DO NOT WANT TO DIE OR GET INJURED DUE TO THIS PROBLEM ALSO THE PROBLEM STARTED AT 306 MILES AND HAS NOT BEEN FIXED YET
Corrective Action:
MY CAR WILL DIE WHILE DRIVING OR PUTS ITSELF IN NEUTRAL WHILE ON THE HWY. WE HAVE ALMOST BEEN IN 5 OR MORE ACCIDENTS BECASUE THE CAR BEHIND US HAS NO IDEA MY CAR HAS STOPPED WHILE GOING 65 MPH AND CAR JUST DIES. WE HAVE BEEN IN TOUCH WITH THE DEALER THEY HAVE TRIED FIXING THIS CAR AT LEAST 5 TIMES AS OF NOW WE HAVE HAS THEIR RENTAL FOR CAR FOR OVER 35 DAYS MY VEHICLE HAS 19,000 WE BOUGHT IT BRAND NEW. ALSO WOULD LIKE TO GO ON RECORD IF ANYTHING HAPPENS TO ME OR MY CHILDREN BECAUSE OF THIS DEFECT I GAVE THE DEALERSHIP MANY CHANCES TO FIX THEY HAVE EVEN CALLED SOMEONE FROM OUT OF TOWN TO FIX AND I'M STILL WAITING I DO NOT WANT TO DIE OR GET INJURED DUE TO THIS PROBLEM ALSO THE PROBLEM STARTED AT 306 MILES AND HAS NOT BEEN FIXED YET
Additional Notes:
MY CAR WILL DIE WHILE DRIVING OR PUTS ITSELF IN NEUTRAL WHILE ON THE HWY. WE HAVE ALMOST BEEN IN 5 OR MORE ACCIDENTS BECASUE THE CAR BEHIND US HAS NO IDEA MY CAR HAS STOPPED WHILE GOING 65 MPH AND CAR JUST DIES. WE HAVE BEEN IN TOUCH WITH THE DEALER THEY HAVE TRIED FIXING THIS CAR AT LEAST 5 TIMES AS OF NOW WE HAVE HAS THEIR RENTAL FOR CAR FOR OVER 35 DAYS MY VEHICLE HAS 19,000 WE BOUGHT IT BRAND NEW. ALSO WOULD LIKE TO GO ON RECORD IF ANYTHING HAPPENS TO ME OR MY CHILDREN BECAUSE OF THIS DEFECT I GAVE THE DEALERSHIP MANY CHANCES TO FIX THEY HAVE EVEN CALLED SOMEONE FROM OUT OF TOWN TO FIX AND I'M STILL WAITING I DO NOT WANT TO DIE OR GET INJURED DUE TO THIS PROBLEM ALSO THE PROBLEM STARTED AT 306 MILES AND HAS NOT BEEN FIXED YET
Mfg Campaign: 10924828
Recall Date: Nov 7, 2016
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY CAR WILL DIE WHILE DRIVING OR PUTS ITSELF IN NEUTRAL WHILE ON THE HWY. WE HAVE ALMOST BEEN IN 5 OR MORE ACCIDENTS BECASUE THE CAR BEHIND US HAS NO IDEA MY CAR HAS STOPPED WHILE GOING 65 MPH AND CAR JUST DIES. WE HAVE BEEN IN TOUCH WITH THE DEALER THEY HAVE TRIED FIXING THIS CAR AT LEAST 5 TIMES AS OF NOW WE HAVE HAS THEIR RENTAL FOR CAR FOR OVER 35 DAYS MY VEHICLE HAS 19,000 WE BOUGHT IT BRAND NEW. ALSO WOULD LIKE TO GO ON RECORD IF ANYTHING HAPPENS TO ME OR MY CHILDREN BECAUSE OF THIS DEFECT I GAVE THE DEALERSHIP MANY CHANCES TO FIX THEY HAVE EVEN CALLED SOMEONE FROM OUT OF TOWN TO FIX AND I'M STILL WAITING I DO NOT WANT TO DIE OR GET INJURED DUE TO THIS PROBLEM ALSO THE PROBLEM STARTED AT 306 MILES AND HAS NOT BEEN FIXED YET
Corrective Action:
MY CAR WILL DIE WHILE DRIVING OR PUTS ITSELF IN NEUTRAL WHILE ON THE HWY. WE HAVE ALMOST BEEN IN 5 OR MORE ACCIDENTS BECASUE THE CAR BEHIND US HAS NO IDEA MY CAR HAS STOPPED WHILE GOING 65 MPH AND CAR JUST DIES. WE HAVE BEEN IN TOUCH WITH THE DEALER THEY HAVE TRIED FIXING THIS CAR AT LEAST 5 TIMES AS OF NOW WE HAVE HAS THEIR RENTAL FOR CAR FOR OVER 35 DAYS MY VEHICLE HAS 19,000 WE BOUGHT IT BRAND NEW. ALSO WOULD LIKE TO GO ON RECORD IF ANYTHING HAPPENS TO ME OR MY CHILDREN BECAUSE OF THIS DEFECT I GAVE THE DEALERSHIP MANY CHANCES TO FIX THEY HAVE EVEN CALLED SOMEONE FROM OUT OF TOWN TO FIX AND I'M STILL WAITING I DO NOT WANT TO DIE OR GET INJURED DUE TO THIS PROBLEM ALSO THE PROBLEM STARTED AT 306 MILES AND HAS NOT BEEN FIXED YET
Additional Notes:
MY CAR WILL DIE WHILE DRIVING OR PUTS ITSELF IN NEUTRAL WHILE ON THE HWY. WE HAVE ALMOST BEEN IN 5 OR MORE ACCIDENTS BECASUE THE CAR BEHIND US HAS NO IDEA MY CAR HAS STOPPED WHILE GOING 65 MPH AND CAR JUST DIES. WE HAVE BEEN IN TOUCH WITH THE DEALER THEY HAVE TRIED FIXING THIS CAR AT LEAST 5 TIMES AS OF NOW WE HAVE HAS THEIR RENTAL FOR CAR FOR OVER 35 DAYS MY VEHICLE HAS 19,000 WE BOUGHT IT BRAND NEW. ALSO WOULD LIKE TO GO ON RECORD IF ANYTHING HAPPENS TO ME OR MY CHILDREN BECAUSE OF THIS DEFECT I GAVE THE DEALERSHIP MANY CHANCES TO FIX THEY HAVE EVEN CALLED SOMEONE FROM OUT OF TOWN TO FIX AND I'M STILL WAITING I DO NOT WANT TO DIE OR GET INJURED DUE TO THIS PROBLEM ALSO THE PROBLEM STARTED AT 306 MILES AND HAS NOT BEEN FIXED YET
Mfg Campaign: 10924828
Recall Date: Nov 7, 2016
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
MY CAR WILL DIE WHILE DRIVING OR PUTS ITSELF IN NEUTRAL WHILE ON THE HWY. WE HAVE ALMOST BEEN IN 5 OR MORE ACCIDENTS BECASUE THE CAR BEHIND US HAS NO IDEA MY CAR HAS STOPPED WHILE GOING 65 MPH AND CAR JUST DIES. WE HAVE BEEN IN TOUCH WITH THE DEALER THEY HAVE TRIED FIXING THIS CAR AT LEAST 5 TIMES AS OF NOW WE HAVE HAS THEIR RENTAL FOR CAR FOR OVER 35 DAYS MY VEHICLE HAS 19,000 WE BOUGHT IT BRAND NEW. ALSO WOULD LIKE TO GO ON RECORD IF ANYTHING HAPPENS TO ME OR MY CHILDREN BECAUSE OF THIS DEFECT I GAVE THE DEALERSHIP MANY CHANCES TO FIX THEY HAVE EVEN CALLED SOMEONE FROM OUT OF TOWN TO FIX AND I'M STILL WAITING I DO NOT WANT TO DIE OR GET INJURED DUE TO THIS PROBLEM ALSO THE PROBLEM STARTED AT 306 MILES AND HAS NOT BEEN FIXED YET
Corrective Action:
MY CAR WILL DIE WHILE DRIVING OR PUTS ITSELF IN NEUTRAL WHILE ON THE HWY. WE HAVE ALMOST BEEN IN 5 OR MORE ACCIDENTS BECASUE THE CAR BEHIND US HAS NO IDEA MY CAR HAS STOPPED WHILE GOING 65 MPH AND CAR JUST DIES. WE HAVE BEEN IN TOUCH WITH THE DEALER THEY HAVE TRIED FIXING THIS CAR AT LEAST 5 TIMES AS OF NOW WE HAVE HAS THEIR RENTAL FOR CAR FOR OVER 35 DAYS MY VEHICLE HAS 19,000 WE BOUGHT IT BRAND NEW. ALSO WOULD LIKE TO GO ON RECORD IF ANYTHING HAPPENS TO ME OR MY CHILDREN BECAUSE OF THIS DEFECT I GAVE THE DEALERSHIP MANY CHANCES TO FIX THEY HAVE EVEN CALLED SOMEONE FROM OUT OF TOWN TO FIX AND I'M STILL WAITING I DO NOT WANT TO DIE OR GET INJURED DUE TO THIS PROBLEM ALSO THE PROBLEM STARTED AT 306 MILES AND HAS NOT BEEN FIXED YET
Additional Notes:
MY CAR WILL DIE WHILE DRIVING OR PUTS ITSELF IN NEUTRAL WHILE ON THE HWY. WE HAVE ALMOST BEEN IN 5 OR MORE ACCIDENTS BECASUE THE CAR BEHIND US HAS NO IDEA MY CAR HAS STOPPED WHILE GOING 65 MPH AND CAR JUST DIES. WE HAVE BEEN IN TOUCH WITH THE DEALER THEY HAVE TRIED FIXING THIS CAR AT LEAST 5 TIMES AS OF NOW WE HAVE HAS THEIR RENTAL FOR CAR FOR OVER 35 DAYS MY VEHICLE HAS 19,000 WE BOUGHT IT BRAND NEW. ALSO WOULD LIKE TO GO ON RECORD IF ANYTHING HAPPENS TO ME OR MY CHILDREN BECAUSE OF THIS DEFECT I GAVE THE DEALERSHIP MANY CHANCES TO FIX THEY HAVE EVEN CALLED SOMEONE FROM OUT OF TOWN TO FIX AND I'M STILL WAITING I DO NOT WANT TO DIE OR GET INJURED DUE TO THIS PROBLEM ALSO THE PROBLEM STARTED AT 306 MILES AND HAS NOT BEEN FIXED YET
Mfg Campaign: 10924828
Recall Date: Nov 7, 2016
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
DOING 25 MPH CAR ENGINE JUST STOPPED HAD TO DRIFT TO SIDE OF ROAD PUT CAR IN PARK AND RESTART.
Corrective Action:
DOING 25 MPH CAR ENGINE JUST STOPPED HAD TO DRIFT TO SIDE OF ROAD PUT CAR IN PARK AND RESTART.
Additional Notes:
DOING 25 MPH CAR ENGINE JUST STOPPED HAD TO DRIFT TO SIDE OF ROAD PUT CAR IN PARK AND RESTART.
Mfg Campaign: 10924427
Recall Date: Nov 5, 2016
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ON SEVERAL OCCASIONS, WHILE THE VEHICLE HAS BEEN IN MOTION THE VEHICLE HAS ACCELERATED ON ITS OWN AND UNDER DIFFERENT CONDITIONS WITH DIFFERENT DRIVERS. THE VEHICLE SURGES FORWARD AND THE TACHOMETER JUMPS OVER 6 RPM. ON A SEPARATE OCCASION, WHILE TRYING TO MERGE ONTO A HIGHWAY, THE ACCELERATOR WAS PRESSED ALL THE WAY TO THE FLOOR BUT THE VEHICLE DID NOT RESPOND ALMOST RESULTING IN AN ACCIDENT. THE VEHICLE HAS BEEN TAKEN TO THE DEALER 3 TIMES WITH NO CLEAR IDEA FROM THE TECHNICIANS AS TO WHAT IS WRONG WITH THE VEHICLE. THE FIRST TIME IT WENT TO THE DEALERSHIP, IT SPENT TWO WEEKS AND THEIR TECHS COULD NOT DUPLICATE THE PROBLEM. IT WAS RECOMMENDED THAT A "BLACK BOX" RECORDING DEVICE BE INSTALLED IN THE VEHICLE. THE DEVICE IS CUMBERSOME AND A POTENTIAL HAZARD TO DRIVERS WHO MUST TRY TO PUSH THE BUTTON ON THE DEVICE WHILE THE VEHICLE IS UNINTENTIONALLY ACCELERATING. THE VEHICLE DUPLICATED THE PROBLEM AGAIN WHEN IT WAS GIVEN BACK. ON THE THIRD TRIP TO THE DEALER, THE BLACK BOX INFO WAS RELAYED TO CHRYSLER AND THE VEHICLE IS STILL SITING THERE AFTER A WEEK AND CHRYSLER TECHS HAVE ISSUED A DO NOT LET THE CUSTOMER BACK IN THE VEHICLE ORDER. BASICALLY, CHRYSLER HAS SEIZED MY VEHICLE, TO WHICH I AM STILL PAYING FOR, AND THEY DO NOT KNOW WHAT THE ISSUE IS THEREFORE CANNOT FIX IT. A COMPLAINT HAS BEEN FILED WITH CHRYSLER CORP.
Corrective Action:
ON SEVERAL OCCASIONS, WHILE THE VEHICLE HAS BEEN IN MOTION THE VEHICLE HAS ACCELERATED ON ITS OWN AND UNDER DIFFERENT CONDITIONS WITH DIFFERENT DRIVERS. THE VEHICLE SURGES FORWARD AND THE TACHOMETER JUMPS OVER 6 RPM. ON A SEPARATE OCCASION, WHILE TRYING TO MERGE ONTO A HIGHWAY, THE ACCELERATOR WAS PRESSED ALL THE WAY TO THE FLOOR BUT THE VEHICLE DID NOT RESPOND ALMOST RESULTING IN AN ACCIDENT. THE VEHICLE HAS BEEN TAKEN TO THE DEALER 3 TIMES WITH NO CLEAR IDEA FROM THE TECHNICIANS AS TO WHAT IS WRONG WITH THE VEHICLE. THE FIRST TIME IT WENT TO THE DEALERSHIP, IT SPENT TWO WEEKS AND THEIR TECHS COULD NOT DUPLICATE THE PROBLEM. IT WAS RECOMMENDED THAT A "BLACK BOX" RECORDING DEVICE BE INSTALLED IN THE VEHICLE. THE DEVICE IS CUMBERSOME AND A POTENTIAL HAZARD TO DRIVERS WHO MUST TRY TO PUSH THE BUTTON ON THE DEVICE WHILE THE VEHICLE IS UNINTENTIONALLY ACCELERATING. THE VEHICLE DUPLICATED THE PROBLEM AGAIN WHEN IT WAS GIVEN BACK. ON THE THIRD TRIP TO THE DEALER, THE BLACK BOX INFO WAS RELAYED TO CHRYSLER AND THE VEHICLE IS STILL SITING THERE AFTER A WEEK AND CHRYSLER TECHS HAVE ISSUED A DO NOT LET THE CUSTOMER BACK IN THE VEHICLE ORDER. BASICALLY, CHRYSLER HAS SEIZED MY VEHICLE, TO WHICH I AM STILL PAYING FOR, AND THEY DO NOT KNOW WHAT THE ISSUE IS THEREFORE CANNOT FIX IT. A COMPLAINT HAS BEEN FILED WITH CHRYSLER CORP.
Additional Notes:
ON SEVERAL OCCASIONS, WHILE THE VEHICLE HAS BEEN IN MOTION THE VEHICLE HAS ACCELERATED ON ITS OWN AND UNDER DIFFERENT CONDITIONS WITH DIFFERENT DRIVERS. THE VEHICLE SURGES FORWARD AND THE TACHOMETER JUMPS OVER 6 RPM. ON A SEPARATE OCCASION, WHILE TRYING TO MERGE ONTO A HIGHWAY, THE ACCELERATOR WAS PRESSED ALL THE WAY TO THE FLOOR BUT THE VEHICLE DID NOT RESPOND ALMOST RESULTING IN AN ACCIDENT. THE VEHICLE HAS BEEN TAKEN TO THE DEALER 3 TIMES WITH NO CLEAR IDEA FROM THE TECHNICIANS AS TO WHAT IS WRONG WITH THE VEHICLE. THE FIRST TIME IT WENT TO THE DEALERSHIP, IT SPENT TWO WEEKS AND THEIR TECHS COULD NOT DUPLICATE THE PROBLEM. IT WAS RECOMMENDED THAT A "BLACK BOX" RECORDING DEVICE BE INSTALLED IN THE VEHICLE. THE DEVICE IS CUMBERSOME AND A POTENTIAL HAZARD TO DRIVERS WHO MUST TRY TO PUSH THE BUTTON ON THE DEVICE WHILE THE VEHICLE IS UNINTENTIONALLY ACCELERATING. THE VEHICLE DUPLICATED THE PROBLEM AGAIN WHEN IT WAS GIVEN BACK. ON THE THIRD TRIP TO THE DEALER, THE BLACK BOX INFO WAS RELAYED TO CHRYSLER AND THE VEHICLE IS STILL SITING THERE AFTER A WEEK AND CHRYSLER TECHS HAVE ISSUED A DO NOT LET THE CUSTOMER BACK IN THE VEHICLE ORDER. BASICALLY, CHRYSLER HAS SEIZED MY VEHICLE, TO WHICH I AM STILL PAYING FOR, AND THEY DO NOT KNOW WHAT THE ISSUE IS THEREFORE CANNOT FIX IT. A COMPLAINT HAS BEEN FILED WITH CHRYSLER CORP.
Mfg Campaign: 10919668
Recall Date: Oct 27, 2016
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE LOST POWER WHILE PULLING INTO TRAFFIC. 2016 CHRYSLER 200 S WITH 2614 MILES...ENGINE WAS WARM. I STEPPED ON THE GAS AND LOST ALL POWER (ELECTRICAL), FOLLOWED BY ENGINE STALL BEHAVIOR, POWER LOSS, STALL BEHAVIOR, THEN TRANSMISSION KNOB LIGHT FLASHES "D" AND INSTRUMENT CLUSTER SAYS TO SELECT GEAR AGAIN. WAS NEARLY REAR ENDED AND/OR T-BONED BY ONCOMING TRAFFIC. DEALER PERFORMED 4 FLASH UPDATES TODAY.
Corrective Action:
VEHICLE LOST POWER WHILE PULLING INTO TRAFFIC. 2016 CHRYSLER 200 S WITH 2614 MILES...ENGINE WAS WARM. I STEPPED ON THE GAS AND LOST ALL POWER (ELECTRICAL), FOLLOWED BY ENGINE STALL BEHAVIOR, POWER LOSS, STALL BEHAVIOR, THEN TRANSMISSION KNOB LIGHT FLASHES "D" AND INSTRUMENT CLUSTER SAYS TO SELECT GEAR AGAIN. WAS NEARLY REAR ENDED AND/OR T-BONED BY ONCOMING TRAFFIC. DEALER PERFORMED 4 FLASH UPDATES TODAY.
Additional Notes:
VEHICLE LOST POWER WHILE PULLING INTO TRAFFIC. 2016 CHRYSLER 200 S WITH 2614 MILES...ENGINE WAS WARM. I STEPPED ON THE GAS AND LOST ALL POWER (ELECTRICAL), FOLLOWED BY ENGINE STALL BEHAVIOR, POWER LOSS, STALL BEHAVIOR, THEN TRANSMISSION KNOB LIGHT FLASHES "D" AND INSTRUMENT CLUSTER SAYS TO SELECT GEAR AGAIN. WAS NEARLY REAR ENDED AND/OR T-BONED BY ONCOMING TRAFFIC. DEALER PERFORMED 4 FLASH UPDATES TODAY.
Mfg Campaign: 10913560
Recall Date: Oct 3, 2016
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE LOST POWER WHILE PULLING INTO TRAFFIC. 2016 CHRYSLER 200 S WITH 2614 MILES...ENGINE WAS WARM. I STEPPED ON THE GAS AND LOST ALL POWER (ELECTRICAL), FOLLOWED BY ENGINE STALL BEHAVIOR, POWER LOSS, STALL BEHAVIOR, THEN TRANSMISSION KNOB LIGHT FLASHES "D" AND INSTRUMENT CLUSTER SAYS TO SELECT GEAR AGAIN. WAS NEARLY REAR ENDED AND/OR T-BONED BY ONCOMING TRAFFIC. DEALER PERFORMED 4 FLASH UPDATES TODAY.
Corrective Action:
VEHICLE LOST POWER WHILE PULLING INTO TRAFFIC. 2016 CHRYSLER 200 S WITH 2614 MILES...ENGINE WAS WARM. I STEPPED ON THE GAS AND LOST ALL POWER (ELECTRICAL), FOLLOWED BY ENGINE STALL BEHAVIOR, POWER LOSS, STALL BEHAVIOR, THEN TRANSMISSION KNOB LIGHT FLASHES "D" AND INSTRUMENT CLUSTER SAYS TO SELECT GEAR AGAIN. WAS NEARLY REAR ENDED AND/OR T-BONED BY ONCOMING TRAFFIC. DEALER PERFORMED 4 FLASH UPDATES TODAY.
Additional Notes:
VEHICLE LOST POWER WHILE PULLING INTO TRAFFIC. 2016 CHRYSLER 200 S WITH 2614 MILES...ENGINE WAS WARM. I STEPPED ON THE GAS AND LOST ALL POWER (ELECTRICAL), FOLLOWED BY ENGINE STALL BEHAVIOR, POWER LOSS, STALL BEHAVIOR, THEN TRANSMISSION KNOB LIGHT FLASHES "D" AND INSTRUMENT CLUSTER SAYS TO SELECT GEAR AGAIN. WAS NEARLY REAR ENDED AND/OR T-BONED BY ONCOMING TRAFFIC. DEALER PERFORMED 4 FLASH UPDATES TODAY.
Mfg Campaign: 10913560
Recall Date: Oct 3, 2016
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE LOST POWER WHILE PULLING INTO TRAFFIC. 2016 CHRYSLER 200 S WITH 2614 MILES...ENGINE WAS WARM. I STEPPED ON THE GAS AND LOST ALL POWER (ELECTRICAL), FOLLOWED BY ENGINE STALL BEHAVIOR, POWER LOSS, STALL BEHAVIOR, THEN TRANSMISSION KNOB LIGHT FLASHES "D" AND INSTRUMENT CLUSTER SAYS TO SELECT GEAR AGAIN. WAS NEARLY REAR ENDED AND/OR T-BONED BY ONCOMING TRAFFIC. DEALER PERFORMED 4 FLASH UPDATES TODAY.
Corrective Action:
VEHICLE LOST POWER WHILE PULLING INTO TRAFFIC. 2016 CHRYSLER 200 S WITH 2614 MILES...ENGINE WAS WARM. I STEPPED ON THE GAS AND LOST ALL POWER (ELECTRICAL), FOLLOWED BY ENGINE STALL BEHAVIOR, POWER LOSS, STALL BEHAVIOR, THEN TRANSMISSION KNOB LIGHT FLASHES "D" AND INSTRUMENT CLUSTER SAYS TO SELECT GEAR AGAIN. WAS NEARLY REAR ENDED AND/OR T-BONED BY ONCOMING TRAFFIC. DEALER PERFORMED 4 FLASH UPDATES TODAY.
Additional Notes:
VEHICLE LOST POWER WHILE PULLING INTO TRAFFIC. 2016 CHRYSLER 200 S WITH 2614 MILES...ENGINE WAS WARM. I STEPPED ON THE GAS AND LOST ALL POWER (ELECTRICAL), FOLLOWED BY ENGINE STALL BEHAVIOR, POWER LOSS, STALL BEHAVIOR, THEN TRANSMISSION KNOB LIGHT FLASHES "D" AND INSTRUMENT CLUSTER SAYS TO SELECT GEAR AGAIN. WAS NEARLY REAR ENDED AND/OR T-BONED BY ONCOMING TRAFFIC. DEALER PERFORMED 4 FLASH UPDATES TODAY.
Mfg Campaign: 10913560
Recall Date: Oct 3, 2016
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
PURCHASED CAR APRIL 2016, INCIDENT ON OR ABOUT 12 JULY 2016. FOLLOWING IS HAND DELIVERED LETTER OF 22 JULY 2016 TO DEALER'S SERVICE MANAGER AND SALES MANAGER REGARDING THE PROBLEM: "ON A RECENT ROAD TRIP, I LEARNED THAT GOING DOWNHILL ON AN INTERSTATE HIGHWAY WITH THE CRUISE CONTROL SET AT 65, THE VEHICLE'S TACHOMETER PEGS OUT AND THE SPEED INCREASES TO MORE THAN 85 MPH. THANKFULLY THERE WERE NO VEHICLES IN FRONT OF ME OR I WOULD HAVE PROBABLY COLLIDED WITH THEM, AT AT THAT SPEED WOULD HAVE PROBABLY BEEN KILLED. FORTUNATELY I HAD THE REFLECTS TO HIT THE BRAKE AND DISENGAGE THE CRUISE CONTROL. WHEN THE CRUISE CONTROL DEACTIVATED, THE ENGINE REVVED TO A POINT I FEARED IT WOULD BLOW UP. AFTER SEVERAL VERY LONG SECONDS THE ENGINE RETURNED TO NORMAL. I PULLED TO THE SIDE OF THE ROAD AND REMAINED IN THE CAR UNTIL I STOPPED SHAKING AND MY HEART STOPPED RACING." AFTER ONE WEEK HAVING NO RESPONSE I AGAIN WENT TO THE DEALERSHIP AND NO ONE KNEW WHAT I WAS TALKING ABOUT. FINALLY I GOT THE SALES MANAGER TO READ THE LETTER. HE SAID HE HAD NOTHING TO DO WITH IT, SEE THE SERVICE MANAGER, MORE OR LESS THE SAME. I THEN EMAILED CHRYSLER CORP VIA THEIR WEBSITE AND PROVIDED THE INFORMATION. RESPONSE WAS CORP REQUIRED THEIR TECH TO WITNESS THE DEALER'S ELECTRONIC DIAGNOSIS. BACK TO SVC MGR WHO CONTACTED THE TECH AND ARRANGED FOR TEST THE FOLLOWING WEEK. CAR IN MONDAY, READY FRIDAY. CORP TECH'S DETERMINATION WAS THE 9 SPEED HAD NO BRAKING FEATURE AND THE BEST ADVISE WAS TO USE THE BRAKE. BACK TO CORP WITH: "IT IS SO DISAPPOINTING AND REPREHENSIBLE TO LEARN THAT CHRYSLER IS ENDANGERING BUYERS OF THEIR PRODUCT BY KNOWINGLY DENYING RESPONSIBILITY FOR A FAULTY AND DEADLY DESIGN. AT THE OUTSET MY DEMAND WAS EITHER FIX THE PROBLEM AS I DO LIKE THE CAR, OR A TOTAL REFUND OF THE PURCHASE PRICE. I RECEIVED NEITHER. MY ONLY RECOURSE IS A LAWSUIT, THAT WOULD LAST LONGER THAN MY MONEY.DO NOT BUY!
Corrective Action:
PURCHASED CAR APRIL 2016, INCIDENT ON OR ABOUT 12 JULY 2016. FOLLOWING IS HAND DELIVERED LETTER OF 22 JULY 2016 TO DEALER'S SERVICE MANAGER AND SALES MANAGER REGARDING THE PROBLEM: "ON A RECENT ROAD TRIP, I LEARNED THAT GOING DOWNHILL ON AN INTERSTATE HIGHWAY WITH THE CRUISE CONTROL SET AT 65, THE VEHICLE'S TACHOMETER PEGS OUT AND THE SPEED INCREASES TO MORE THAN 85 MPH. THANKFULLY THERE WERE NO VEHICLES IN FRONT OF ME OR I WOULD HAVE PROBABLY COLLIDED WITH THEM, AT AT THAT SPEED WOULD HAVE PROBABLY BEEN KILLED. FORTUNATELY I HAD THE REFLECTS TO HIT THE BRAKE AND DISENGAGE THE CRUISE CONTROL. WHEN THE CRUISE CONTROL DEACTIVATED, THE ENGINE REVVED TO A POINT I FEARED IT WOULD BLOW UP. AFTER SEVERAL VERY LONG SECONDS THE ENGINE RETURNED TO NORMAL. I PULLED TO THE SIDE OF THE ROAD AND REMAINED IN THE CAR UNTIL I STOPPED SHAKING AND MY HEART STOPPED RACING." AFTER ONE WEEK HAVING NO RESPONSE I AGAIN WENT TO THE DEALERSHIP AND NO ONE KNEW WHAT I WAS TALKING ABOUT. FINALLY I GOT THE SALES MANAGER TO READ THE LETTER. HE SAID HE HAD NOTHING TO DO WITH IT, SEE THE SERVICE MANAGER, MORE OR LESS THE SAME. I THEN EMAILED CHRYSLER CORP VIA THEIR WEBSITE AND PROVIDED THE INFORMATION. RESPONSE WAS CORP REQUIRED THEIR TECH TO WITNESS THE DEALER'S ELECTRONIC DIAGNOSIS. BACK TO SVC MGR WHO CONTACTED THE TECH AND ARRANGED FOR TEST THE FOLLOWING WEEK. CAR IN MONDAY, READY FRIDAY. CORP TECH'S DETERMINATION WAS THE 9 SPEED HAD NO BRAKING FEATURE AND THE BEST ADVISE WAS TO USE THE BRAKE. BACK TO CORP WITH: "IT IS SO DISAPPOINTING AND REPREHENSIBLE TO LEARN THAT CHRYSLER IS ENDANGERING BUYERS OF THEIR PRODUCT BY KNOWINGLY DENYING RESPONSIBILITY FOR A FAULTY AND DEADLY DESIGN. AT THE OUTSET MY DEMAND WAS EITHER FIX THE PROBLEM AS I DO LIKE THE CAR, OR A TOTAL REFUND OF THE PURCHASE PRICE. I RECEIVED NEITHER. MY ONLY RECOURSE IS A LAWSUIT, THAT WOULD LAST LONGER THAN MY MONEY.DO NOT BUY!
Additional Notes:
PURCHASED CAR APRIL 2016, INCIDENT ON OR ABOUT 12 JULY 2016. FOLLOWING IS HAND DELIVERED LETTER OF 22 JULY 2016 TO DEALER'S SERVICE MANAGER AND SALES MANAGER REGARDING THE PROBLEM: "ON A RECENT ROAD TRIP, I LEARNED THAT GOING DOWNHILL ON AN INTERSTATE HIGHWAY WITH THE CRUISE CONTROL SET AT 65, THE VEHICLE'S TACHOMETER PEGS OUT AND THE SPEED INCREASES TO MORE THAN 85 MPH. THANKFULLY THERE WERE NO VEHICLES IN FRONT OF ME OR I WOULD HAVE PROBABLY COLLIDED WITH THEM, AT AT THAT SPEED WOULD HAVE PROBABLY BEEN KILLED. FORTUNATELY I HAD THE REFLECTS TO HIT THE BRAKE AND DISENGAGE THE CRUISE CONTROL. WHEN THE CRUISE CONTROL DEACTIVATED, THE ENGINE REVVED TO A POINT I FEARED IT WOULD BLOW UP. AFTER SEVERAL VERY LONG SECONDS THE ENGINE RETURNED TO NORMAL. I PULLED TO THE SIDE OF THE ROAD AND REMAINED IN THE CAR UNTIL I STOPPED SHAKING AND MY HEART STOPPED RACING." AFTER ONE WEEK HAVING NO RESPONSE I AGAIN WENT TO THE DEALERSHIP AND NO ONE KNEW WHAT I WAS TALKING ABOUT. FINALLY I GOT THE SALES MANAGER TO READ THE LETTER. HE SAID HE HAD NOTHING TO DO WITH IT, SEE THE SERVICE MANAGER, MORE OR LESS THE SAME. I THEN EMAILED CHRYSLER CORP VIA THEIR WEBSITE AND PROVIDED THE INFORMATION. RESPONSE WAS CORP REQUIRED THEIR TECH TO WITNESS THE DEALER'S ELECTRONIC DIAGNOSIS. BACK TO SVC MGR WHO CONTACTED THE TECH AND ARRANGED FOR TEST THE FOLLOWING WEEK. CAR IN MONDAY, READY FRIDAY. CORP TECH'S DETERMINATION WAS THE 9 SPEED HAD NO BRAKING FEATURE AND THE BEST ADVISE WAS TO USE THE BRAKE. BACK TO CORP WITH: "IT IS SO DISAPPOINTING AND REPREHENSIBLE TO LEARN THAT CHRYSLER IS ENDANGERING BUYERS OF THEIR PRODUCT BY KNOWINGLY DENYING RESPONSIBILITY FOR A FAULTY AND DEADLY DESIGN. AT THE OUTSET MY DEMAND WAS EITHER FIX THE PROBLEM AS I DO LIKE THE CAR, OR A TOTAL REFUND OF THE PURCHASE PRICE. I RECEIVED NEITHER. MY ONLY RECOURSE IS A LAWSUIT, THAT WOULD LAST LONGER THAN MY MONEY.DO NOT BUY!
Mfg Campaign: 10908481
Recall Date: Sep 21, 2016
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
BOUGHT THIS 2016 CHRYSLER 200 S 4 CYCLINDER IN JULY 2016 WITH ONLY 4900 MILES ON IT. CAR WAS A DEALER PROGRAM CAR STILL UNDER FACTORY WARRANTY. TODAY, 8/22/2016 AT 6157 MILES THE CAR STALLED WHILE MY TEENAGE SONS (3 OF THEM) WERE DRIVING ON CITY STREETS TO SCHOOL (THIS IS THE CAR THEY DRIVE EVERYDAY). THE CAR STALLED WHILE DRIVING THREE SEPARATE TIMES LOSING ALL POWER WITH A MESSAGE IN THE DASH READING "SHIFT TO P". ONCE SHIFTED TO PARK THE CAR DID START BUT ONLY AFTER MAKING AN ODD NOISE WHILE PUSHING IN THE IGNITION BUTTON. NEEDLESS TO SAY THIS IS EXTREMELY DANGEROUS TO HAVE A CAR LOSE POWER WHILE ON THE ROAD ESPECIALLY WITH NEW TEENAGE DRIVERS. BOUGHT THIS CAR IN LARGE PART BECAUSE OF ITS SAFETY RATINGS BUT THIS CLEARLY IS THE EXACT OPPOSITE OF SAFE. I WILL TAKE TO DEALER IN THE MORNING TO SEE WHAT THEY SAY. LOTS OF OTHER COMPLAINTS ABOUT SAME ISSUE ALTHOUGH MOST SEEM TO BE WITH THE 2015 NOT 2016. NONETHELESS, HOW CAN ONE FEEL SAFE AGAIN PUTTING THEIR CHILDREN BEHIND THE WHEEL? NO IDEA WHAT CAUSED THIS ISSUE. THE DRIVETRAIN DOES NOT SHIFT SMOOTHLY EITHER PARTICULARLY WHEN TRANSITIONING FROM REVERSE TO DRIVE WHEN COMING TO COMPLETE STOP.
Corrective Action:
BOUGHT THIS 2016 CHRYSLER 200 S 4 CYCLINDER IN JULY 2016 WITH ONLY 4900 MILES ON IT. CAR WAS A DEALER PROGRAM CAR STILL UNDER FACTORY WARRANTY. TODAY, 8/22/2016 AT 6157 MILES THE CAR STALLED WHILE MY TEENAGE SONS (3 OF THEM) WERE DRIVING ON CITY STREETS TO SCHOOL (THIS IS THE CAR THEY DRIVE EVERYDAY). THE CAR STALLED WHILE DRIVING THREE SEPARATE TIMES LOSING ALL POWER WITH A MESSAGE IN THE DASH READING "SHIFT TO P". ONCE SHIFTED TO PARK THE CAR DID START BUT ONLY AFTER MAKING AN ODD NOISE WHILE PUSHING IN THE IGNITION BUTTON. NEEDLESS TO SAY THIS IS EXTREMELY DANGEROUS TO HAVE A CAR LOSE POWER WHILE ON THE ROAD ESPECIALLY WITH NEW TEENAGE DRIVERS. BOUGHT THIS CAR IN LARGE PART BECAUSE OF ITS SAFETY RATINGS BUT THIS CLEARLY IS THE EXACT OPPOSITE OF SAFE. I WILL TAKE TO DEALER IN THE MORNING TO SEE WHAT THEY SAY. LOTS OF OTHER COMPLAINTS ABOUT SAME ISSUE ALTHOUGH MOST SEEM TO BE WITH THE 2015 NOT 2016. NONETHELESS, HOW CAN ONE FEEL SAFE AGAIN PUTTING THEIR CHILDREN BEHIND THE WHEEL? NO IDEA WHAT CAUSED THIS ISSUE. THE DRIVETRAIN DOES NOT SHIFT SMOOTHLY EITHER PARTICULARLY WHEN TRANSITIONING FROM REVERSE TO DRIVE WHEN COMING TO COMPLETE STOP.
Additional Notes:
BOUGHT THIS 2016 CHRYSLER 200 S 4 CYCLINDER IN JULY 2016 WITH ONLY 4900 MILES ON IT. CAR WAS A DEALER PROGRAM CAR STILL UNDER FACTORY WARRANTY. TODAY, 8/22/2016 AT 6157 MILES THE CAR STALLED WHILE MY TEENAGE SONS (3 OF THEM) WERE DRIVING ON CITY STREETS TO SCHOOL (THIS IS THE CAR THEY DRIVE EVERYDAY). THE CAR STALLED WHILE DRIVING THREE SEPARATE TIMES LOSING ALL POWER WITH A MESSAGE IN THE DASH READING "SHIFT TO P". ONCE SHIFTED TO PARK THE CAR DID START BUT ONLY AFTER MAKING AN ODD NOISE WHILE PUSHING IN THE IGNITION BUTTON. NEEDLESS TO SAY THIS IS EXTREMELY DANGEROUS TO HAVE A CAR LOSE POWER WHILE ON THE ROAD ESPECIALLY WITH NEW TEENAGE DRIVERS. BOUGHT THIS CAR IN LARGE PART BECAUSE OF ITS SAFETY RATINGS BUT THIS CLEARLY IS THE EXACT OPPOSITE OF SAFE. I WILL TAKE TO DEALER IN THE MORNING TO SEE WHAT THEY SAY. LOTS OF OTHER COMPLAINTS ABOUT SAME ISSUE ALTHOUGH MOST SEEM TO BE WITH THE 2015 NOT 2016. NONETHELESS, HOW CAN ONE FEEL SAFE AGAIN PUTTING THEIR CHILDREN BEHIND THE WHEEL? NO IDEA WHAT CAUSED THIS ISSUE. THE DRIVETRAIN DOES NOT SHIFT SMOOTHLY EITHER PARTICULARLY WHEN TRANSITIONING FROM REVERSE TO DRIVE WHEN COMING TO COMPLETE STOP.
Mfg Campaign: 10897833
Recall Date: Aug 23, 2016
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
BOUGHT THIS 2016 CHRYSLER 200 S 4 CYCLINDER IN JULY 2016 WITH ONLY 4900 MILES ON IT. CAR WAS A DEALER PROGRAM CAR STILL UNDER FACTORY WARRANTY. TODAY, 8/22/2016 AT 6157 MILES THE CAR STALLED WHILE MY TEENAGE SONS (3 OF THEM) WERE DRIVING ON CITY STREETS TO SCHOOL (THIS IS THE CAR THEY DRIVE EVERYDAY). THE CAR STALLED WHILE DRIVING THREE SEPARATE TIMES LOSING ALL POWER WITH A MESSAGE IN THE DASH READING "SHIFT TO P". ONCE SHIFTED TO PARK THE CAR DID START BUT ONLY AFTER MAKING AN ODD NOISE WHILE PUSHING IN THE IGNITION BUTTON. NEEDLESS TO SAY THIS IS EXTREMELY DANGEROUS TO HAVE A CAR LOSE POWER WHILE ON THE ROAD ESPECIALLY WITH NEW TEENAGE DRIVERS. BOUGHT THIS CAR IN LARGE PART BECAUSE OF ITS SAFETY RATINGS BUT THIS CLEARLY IS THE EXACT OPPOSITE OF SAFE. I WILL TAKE TO DEALER IN THE MORNING TO SEE WHAT THEY SAY. LOTS OF OTHER COMPLAINTS ABOUT SAME ISSUE ALTHOUGH MOST SEEM TO BE WITH THE 2015 NOT 2016. NONETHELESS, HOW CAN ONE FEEL SAFE AGAIN PUTTING THEIR CHILDREN BEHIND THE WHEEL? NO IDEA WHAT CAUSED THIS ISSUE. THE DRIVETRAIN DOES NOT SHIFT SMOOTHLY EITHER PARTICULARLY WHEN TRANSITIONING FROM REVERSE TO DRIVE WHEN COMING TO COMPLETE STOP.
Corrective Action:
BOUGHT THIS 2016 CHRYSLER 200 S 4 CYCLINDER IN JULY 2016 WITH ONLY 4900 MILES ON IT. CAR WAS A DEALER PROGRAM CAR STILL UNDER FACTORY WARRANTY. TODAY, 8/22/2016 AT 6157 MILES THE CAR STALLED WHILE MY TEENAGE SONS (3 OF THEM) WERE DRIVING ON CITY STREETS TO SCHOOL (THIS IS THE CAR THEY DRIVE EVERYDAY). THE CAR STALLED WHILE DRIVING THREE SEPARATE TIMES LOSING ALL POWER WITH A MESSAGE IN THE DASH READING "SHIFT TO P". ONCE SHIFTED TO PARK THE CAR DID START BUT ONLY AFTER MAKING AN ODD NOISE WHILE PUSHING IN THE IGNITION BUTTON. NEEDLESS TO SAY THIS IS EXTREMELY DANGEROUS TO HAVE A CAR LOSE POWER WHILE ON THE ROAD ESPECIALLY WITH NEW TEENAGE DRIVERS. BOUGHT THIS CAR IN LARGE PART BECAUSE OF ITS SAFETY RATINGS BUT THIS CLEARLY IS THE EXACT OPPOSITE OF SAFE. I WILL TAKE TO DEALER IN THE MORNING TO SEE WHAT THEY SAY. LOTS OF OTHER COMPLAINTS ABOUT SAME ISSUE ALTHOUGH MOST SEEM TO BE WITH THE 2015 NOT 2016. NONETHELESS, HOW CAN ONE FEEL SAFE AGAIN PUTTING THEIR CHILDREN BEHIND THE WHEEL? NO IDEA WHAT CAUSED THIS ISSUE. THE DRIVETRAIN DOES NOT SHIFT SMOOTHLY EITHER PARTICULARLY WHEN TRANSITIONING FROM REVERSE TO DRIVE WHEN COMING TO COMPLETE STOP.
Additional Notes:
BOUGHT THIS 2016 CHRYSLER 200 S 4 CYCLINDER IN JULY 2016 WITH ONLY 4900 MILES ON IT. CAR WAS A DEALER PROGRAM CAR STILL UNDER FACTORY WARRANTY. TODAY, 8/22/2016 AT 6157 MILES THE CAR STALLED WHILE MY TEENAGE SONS (3 OF THEM) WERE DRIVING ON CITY STREETS TO SCHOOL (THIS IS THE CAR THEY DRIVE EVERYDAY). THE CAR STALLED WHILE DRIVING THREE SEPARATE TIMES LOSING ALL POWER WITH A MESSAGE IN THE DASH READING "SHIFT TO P". ONCE SHIFTED TO PARK THE CAR DID START BUT ONLY AFTER MAKING AN ODD NOISE WHILE PUSHING IN THE IGNITION BUTTON. NEEDLESS TO SAY THIS IS EXTREMELY DANGEROUS TO HAVE A CAR LOSE POWER WHILE ON THE ROAD ESPECIALLY WITH NEW TEENAGE DRIVERS. BOUGHT THIS CAR IN LARGE PART BECAUSE OF ITS SAFETY RATINGS BUT THIS CLEARLY IS THE EXACT OPPOSITE OF SAFE. I WILL TAKE TO DEALER IN THE MORNING TO SEE WHAT THEY SAY. LOTS OF OTHER COMPLAINTS ABOUT SAME ISSUE ALTHOUGH MOST SEEM TO BE WITH THE 2015 NOT 2016. NONETHELESS, HOW CAN ONE FEEL SAFE AGAIN PUTTING THEIR CHILDREN BEHIND THE WHEEL? NO IDEA WHAT CAUSED THIS ISSUE. THE DRIVETRAIN DOES NOT SHIFT SMOOTHLY EITHER PARTICULARLY WHEN TRANSITIONING FROM REVERSE TO DRIVE WHEN COMING TO COMPLETE STOP.
Mfg Campaign: 10897833
Recall Date: Aug 23, 2016
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHRYSLER 200. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ACCELERATED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. WHILE EXITING THE DRIVEWAY WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE WOULD ACCELERATE WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,870. UPDATED 12/20/16*LJ UPDATED 12/21/16.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHRYSLER 200. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ACCELERATED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. WHILE EXITING THE DRIVEWAY WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE WOULD ACCELERATE WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,870. UPDATED 12/20/16*LJ UPDATED 12/21/16.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHRYSLER 200. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ACCELERATED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. WHILE EXITING THE DRIVEWAY WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE WOULD ACCELERATE WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,870. UPDATED 12/20/16*LJ UPDATED 12/21/16.*JB
Mfg Campaign: 10896445
Recall Date: Aug 16, 2016
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I HAD JUST FINISHED REVERSING TO ADJUST MY PARALLEL PARKING IN A RESIDENTIAL STREET. I PLACED THE HAZARD LIGHTS ON AND PUT THE CAR INTO "P". AFTER MY DAUGHTER GOT IN, I TOOK OFF THE HAZARD LIGHTS AND PLACE MY CAR ON "D". IN ORDER FOR ME TO CHANGE GEARS I HAVE TO PRESS DOWN THE BRAKE, AND AS I LET GO TO START DRIVING I FELT MY CAR DO A QUICK TWO "TUGS" AS I WAS GOING FORWARD AND INTO A DRIVE-WAY ON MY LEFT. WHEN I WAS TURNING THE STEERING WHEEL, I FELT IT START TO GO STIFF TO WHERE I HAD TO TURN IT HARD FOR IT TO MOVE. THE CAR STARTED TO SLOW DOWN WHILE I PRESSING THE GAS, COMING TO A HALT BEFORE MY FRONT WHEELS COULD GO ON THE DRIVE-WAY. I PRESSED THE BRAKES BUT THEY WERE HARD WHERE I COULD NOT PRESS DOWN ON THEM AND I LET THEM GO. I PRESSED DOWN ON THEM AGAIN HOPING THEY WOULD WORK, BUT THEY WERE HARD. AT THAT POINT THE CAR SOUNDED LIKE IT TURNED OFF ON ME EVEN THOUGH THE SIGN ON MY IGNITION READ "RUN". I LOOK DOWN AND MY GEAR IS ON "D" BUT FLASHING ON AND OFF. AT THIS POINT I AM STUCK IN THE MIDDLE OF A RESIDENTIAL STREET (SIDEWAYS) BECAUSE MY CAR WOULD NOT MOVE. I LOOK AT THE SCREEN IN MY DASHBOARD AND ITS FLASHING SOMETHING ABOUT "SHIFT" AND THE BATTERY LIGHT IS ON. I WAS PANICKING SO I DID NOT FULLY READ WHAT IT WAS FLASHING AND FORTUNATELY WAS ABLE TO CHANGE THE GEAR TO "P" EVEN THOUGH I COULD NOT PRESS DOWN THE BRAKES BECAUSE THEY WERE VERY STIFF. I TURNED OFF MY CAR, AND RESTARTED IT. AT THAT POINT MY CAR WORKED LIKE NOTHING HAPPENED. I KNOW MY CAR IN A WEIRD WAY TURNED ITSELF OFF BECAUSE MY A/C WAS NOT BLOWING COOL AIR ANYMORE (WINDSHIELD WAS STARTING TO FOG BECAUSE OF THE RAIN) UNTIL I RESTARTED THE CAR. I WILL SAY THAT A FEW MONTHS PRIOR MY "PARKING BRAKE" TURNED ON ON ITS OWN, AND I HAD MISTAKENLY THOUGHT I HAD DONE IT EVEN THOUGH I HAD NOT TOUCHED IT. I WAS ADJUSTING MY CAR INTO A PARKING SPOT AND HAD JUST CHANGED FROM "R" TO "D".
Corrective Action:
I HAD JUST FINISHED REVERSING TO ADJUST MY PARALLEL PARKING IN A RESIDENTIAL STREET. I PLACED THE HAZARD LIGHTS ON AND PUT THE CAR INTO "P". AFTER MY DAUGHTER GOT IN, I TOOK OFF THE HAZARD LIGHTS AND PLACE MY CAR ON "D". IN ORDER FOR ME TO CHANGE GEARS I HAVE TO PRESS DOWN THE BRAKE, AND AS I LET GO TO START DRIVING I FELT MY CAR DO A QUICK TWO "TUGS" AS I WAS GOING FORWARD AND INTO A DRIVE-WAY ON MY LEFT. WHEN I WAS TURNING THE STEERING WHEEL, I FELT IT START TO GO STIFF TO WHERE I HAD TO TURN IT HARD FOR IT TO MOVE. THE CAR STARTED TO SLOW DOWN WHILE I PRESSING THE GAS, COMING TO A HALT BEFORE MY FRONT WHEELS COULD GO ON THE DRIVE-WAY. I PRESSED THE BRAKES BUT THEY WERE HARD WHERE I COULD NOT PRESS DOWN ON THEM AND I LET THEM GO. I PRESSED DOWN ON THEM AGAIN HOPING THEY WOULD WORK, BUT THEY WERE HARD. AT THAT POINT THE CAR SOUNDED LIKE IT TURNED OFF ON ME EVEN THOUGH THE SIGN ON MY IGNITION READ "RUN". I LOOK DOWN AND MY GEAR IS ON "D" BUT FLASHING ON AND OFF. AT THIS POINT I AM STUCK IN THE MIDDLE OF A RESIDENTIAL STREET (SIDEWAYS) BECAUSE MY CAR WOULD NOT MOVE. I LOOK AT THE SCREEN IN MY DASHBOARD AND ITS FLASHING SOMETHING ABOUT "SHIFT" AND THE BATTERY LIGHT IS ON. I WAS PANICKING SO I DID NOT FULLY READ WHAT IT WAS FLASHING AND FORTUNATELY WAS ABLE TO CHANGE THE GEAR TO "P" EVEN THOUGH I COULD NOT PRESS DOWN THE BRAKES BECAUSE THEY WERE VERY STIFF. I TURNED OFF MY CAR, AND RESTARTED IT. AT THAT POINT MY CAR WORKED LIKE NOTHING HAPPENED. I KNOW MY CAR IN A WEIRD WAY TURNED ITSELF OFF BECAUSE MY A/C WAS NOT BLOWING COOL AIR ANYMORE (WINDSHIELD WAS STARTING TO FOG BECAUSE OF THE RAIN) UNTIL I RESTARTED THE CAR. I WILL SAY THAT A FEW MONTHS PRIOR MY "PARKING BRAKE" TURNED ON ON ITS OWN, AND I HAD MISTAKENLY THOUGHT I HAD DONE IT EVEN THOUGH I HAD NOT TOUCHED IT. I WAS ADJUSTING MY CAR INTO A PARKING SPOT AND HAD JUST CHANGED FROM "R" TO "D".
Additional Notes:
I HAD JUST FINISHED REVERSING TO ADJUST MY PARALLEL PARKING IN A RESIDENTIAL STREET. I PLACED THE HAZARD LIGHTS ON AND PUT THE CAR INTO "P". AFTER MY DAUGHTER GOT IN, I TOOK OFF THE HAZARD LIGHTS AND PLACE MY CAR ON "D". IN ORDER FOR ME TO CHANGE GEARS I HAVE TO PRESS DOWN THE BRAKE, AND AS I LET GO TO START DRIVING I FELT MY CAR DO A QUICK TWO "TUGS" AS I WAS GOING FORWARD AND INTO A DRIVE-WAY ON MY LEFT. WHEN I WAS TURNING THE STEERING WHEEL, I FELT IT START TO GO STIFF TO WHERE I HAD TO TURN IT HARD FOR IT TO MOVE. THE CAR STARTED TO SLOW DOWN WHILE I PRESSING THE GAS, COMING TO A HALT BEFORE MY FRONT WHEELS COULD GO ON THE DRIVE-WAY. I PRESSED THE BRAKES BUT THEY WERE HARD WHERE I COULD NOT PRESS DOWN ON THEM AND I LET THEM GO. I PRESSED DOWN ON THEM AGAIN HOPING THEY WOULD WORK, BUT THEY WERE HARD. AT THAT POINT THE CAR SOUNDED LIKE IT TURNED OFF ON ME EVEN THOUGH THE SIGN ON MY IGNITION READ "RUN". I LOOK DOWN AND MY GEAR IS ON "D" BUT FLASHING ON AND OFF. AT THIS POINT I AM STUCK IN THE MIDDLE OF A RESIDENTIAL STREET (SIDEWAYS) BECAUSE MY CAR WOULD NOT MOVE. I LOOK AT THE SCREEN IN MY DASHBOARD AND ITS FLASHING SOMETHING ABOUT "SHIFT" AND THE BATTERY LIGHT IS ON. I WAS PANICKING SO I DID NOT FULLY READ WHAT IT WAS FLASHING AND FORTUNATELY WAS ABLE TO CHANGE THE GEAR TO "P" EVEN THOUGH I COULD NOT PRESS DOWN THE BRAKES BECAUSE THEY WERE VERY STIFF. I TURNED OFF MY CAR, AND RESTARTED IT. AT THAT POINT MY CAR WORKED LIKE NOTHING HAPPENED. I KNOW MY CAR IN A WEIRD WAY TURNED ITSELF OFF BECAUSE MY A/C WAS NOT BLOWING COOL AIR ANYMORE (WINDSHIELD WAS STARTING TO FOG BECAUSE OF THE RAIN) UNTIL I RESTARTED THE CAR. I WILL SAY THAT A FEW MONTHS PRIOR MY "PARKING BRAKE" TURNED ON ON ITS OWN, AND I HAD MISTAKENLY THOUGHT I HAD DONE IT EVEN THOUGH I HAD NOT TOUCHED IT. I WAS ADJUSTING MY CAR INTO A PARKING SPOT AND HAD JUST CHANGED FROM "R" TO "D".
Mfg Campaign: 10895730
Recall Date: Aug 14, 2016
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I HAD JUST FINISHED REVERSING TO ADJUST MY PARALLEL PARKING IN A RESIDENTIAL STREET. I PLACED THE HAZARD LIGHTS ON AND PUT THE CAR INTO "P". AFTER MY DAUGHTER GOT IN, I TOOK OFF THE HAZARD LIGHTS AND PLACE MY CAR ON "D". IN ORDER FOR ME TO CHANGE GEARS I HAVE TO PRESS DOWN THE BRAKE, AND AS I LET GO TO START DRIVING I FELT MY CAR DO A QUICK TWO "TUGS" AS I WAS GOING FORWARD AND INTO A DRIVE-WAY ON MY LEFT. WHEN I WAS TURNING THE STEERING WHEEL, I FELT IT START TO GO STIFF TO WHERE I HAD TO TURN IT HARD FOR IT TO MOVE. THE CAR STARTED TO SLOW DOWN WHILE I PRESSING THE GAS, COMING TO A HALT BEFORE MY FRONT WHEELS COULD GO ON THE DRIVE-WAY. I PRESSED THE BRAKES BUT THEY WERE HARD WHERE I COULD NOT PRESS DOWN ON THEM AND I LET THEM GO. I PRESSED DOWN ON THEM AGAIN HOPING THEY WOULD WORK, BUT THEY WERE HARD. AT THAT POINT THE CAR SOUNDED LIKE IT TURNED OFF ON ME EVEN THOUGH THE SIGN ON MY IGNITION READ "RUN". I LOOK DOWN AND MY GEAR IS ON "D" BUT FLASHING ON AND OFF. AT THIS POINT I AM STUCK IN THE MIDDLE OF A RESIDENTIAL STREET (SIDEWAYS) BECAUSE MY CAR WOULD NOT MOVE. I LOOK AT THE SCREEN IN MY DASHBOARD AND ITS FLASHING SOMETHING ABOUT "SHIFT" AND THE BATTERY LIGHT IS ON. I WAS PANICKING SO I DID NOT FULLY READ WHAT IT WAS FLASHING AND FORTUNATELY WAS ABLE TO CHANGE THE GEAR TO "P" EVEN THOUGH I COULD NOT PRESS DOWN THE BRAKES BECAUSE THEY WERE VERY STIFF. I TURNED OFF MY CAR, AND RESTARTED IT. AT THAT POINT MY CAR WORKED LIKE NOTHING HAPPENED. I KNOW MY CAR IN A WEIRD WAY TURNED ITSELF OFF BECAUSE MY A/C WAS NOT BLOWING COOL AIR ANYMORE (WINDSHIELD WAS STARTING TO FOG BECAUSE OF THE RAIN) UNTIL I RESTARTED THE CAR. I WILL SAY THAT A FEW MONTHS PRIOR MY "PARKING BRAKE" TURNED ON ON ITS OWN, AND I HAD MISTAKENLY THOUGHT I HAD DONE IT EVEN THOUGH I HAD NOT TOUCHED IT. I WAS ADJUSTING MY CAR INTO A PARKING SPOT AND HAD JUST CHANGED FROM "R" TO "D".
Corrective Action:
I HAD JUST FINISHED REVERSING TO ADJUST MY PARALLEL PARKING IN A RESIDENTIAL STREET. I PLACED THE HAZARD LIGHTS ON AND PUT THE CAR INTO "P". AFTER MY DAUGHTER GOT IN, I TOOK OFF THE HAZARD LIGHTS AND PLACE MY CAR ON "D". IN ORDER FOR ME TO CHANGE GEARS I HAVE TO PRESS DOWN THE BRAKE, AND AS I LET GO TO START DRIVING I FELT MY CAR DO A QUICK TWO "TUGS" AS I WAS GOING FORWARD AND INTO A DRIVE-WAY ON MY LEFT. WHEN I WAS TURNING THE STEERING WHEEL, I FELT IT START TO GO STIFF TO WHERE I HAD TO TURN IT HARD FOR IT TO MOVE. THE CAR STARTED TO SLOW DOWN WHILE I PRESSING THE GAS, COMING TO A HALT BEFORE MY FRONT WHEELS COULD GO ON THE DRIVE-WAY. I PRESSED THE BRAKES BUT THEY WERE HARD WHERE I COULD NOT PRESS DOWN ON THEM AND I LET THEM GO. I PRESSED DOWN ON THEM AGAIN HOPING THEY WOULD WORK, BUT THEY WERE HARD. AT THAT POINT THE CAR SOUNDED LIKE IT TURNED OFF ON ME EVEN THOUGH THE SIGN ON MY IGNITION READ "RUN". I LOOK DOWN AND MY GEAR IS ON "D" BUT FLASHING ON AND OFF. AT THIS POINT I AM STUCK IN THE MIDDLE OF A RESIDENTIAL STREET (SIDEWAYS) BECAUSE MY CAR WOULD NOT MOVE. I LOOK AT THE SCREEN IN MY DASHBOARD AND ITS FLASHING SOMETHING ABOUT "SHIFT" AND THE BATTERY LIGHT IS ON. I WAS PANICKING SO I DID NOT FULLY READ WHAT IT WAS FLASHING AND FORTUNATELY WAS ABLE TO CHANGE THE GEAR TO "P" EVEN THOUGH I COULD NOT PRESS DOWN THE BRAKES BECAUSE THEY WERE VERY STIFF. I TURNED OFF MY CAR, AND RESTARTED IT. AT THAT POINT MY CAR WORKED LIKE NOTHING HAPPENED. I KNOW MY CAR IN A WEIRD WAY TURNED ITSELF OFF BECAUSE MY A/C WAS NOT BLOWING COOL AIR ANYMORE (WINDSHIELD WAS STARTING TO FOG BECAUSE OF THE RAIN) UNTIL I RESTARTED THE CAR. I WILL SAY THAT A FEW MONTHS PRIOR MY "PARKING BRAKE" TURNED ON ON ITS OWN, AND I HAD MISTAKENLY THOUGHT I HAD DONE IT EVEN THOUGH I HAD NOT TOUCHED IT. I WAS ADJUSTING MY CAR INTO A PARKING SPOT AND HAD JUST CHANGED FROM "R" TO "D".
Additional Notes:
I HAD JUST FINISHED REVERSING TO ADJUST MY PARALLEL PARKING IN A RESIDENTIAL STREET. I PLACED THE HAZARD LIGHTS ON AND PUT THE CAR INTO "P". AFTER MY DAUGHTER GOT IN, I TOOK OFF THE HAZARD LIGHTS AND PLACE MY CAR ON "D". IN ORDER FOR ME TO CHANGE GEARS I HAVE TO PRESS DOWN THE BRAKE, AND AS I LET GO TO START DRIVING I FELT MY CAR DO A QUICK TWO "TUGS" AS I WAS GOING FORWARD AND INTO A DRIVE-WAY ON MY LEFT. WHEN I WAS TURNING THE STEERING WHEEL, I FELT IT START TO GO STIFF TO WHERE I HAD TO TURN IT HARD FOR IT TO MOVE. THE CAR STARTED TO SLOW DOWN WHILE I PRESSING THE GAS, COMING TO A HALT BEFORE MY FRONT WHEELS COULD GO ON THE DRIVE-WAY. I PRESSED THE BRAKES BUT THEY WERE HARD WHERE I COULD NOT PRESS DOWN ON THEM AND I LET THEM GO. I PRESSED DOWN ON THEM AGAIN HOPING THEY WOULD WORK, BUT THEY WERE HARD. AT THAT POINT THE CAR SOUNDED LIKE IT TURNED OFF ON ME EVEN THOUGH THE SIGN ON MY IGNITION READ "RUN". I LOOK DOWN AND MY GEAR IS ON "D" BUT FLASHING ON AND OFF. AT THIS POINT I AM STUCK IN THE MIDDLE OF A RESIDENTIAL STREET (SIDEWAYS) BECAUSE MY CAR WOULD NOT MOVE. I LOOK AT THE SCREEN IN MY DASHBOARD AND ITS FLASHING SOMETHING ABOUT "SHIFT" AND THE BATTERY LIGHT IS ON. I WAS PANICKING SO I DID NOT FULLY READ WHAT IT WAS FLASHING AND FORTUNATELY WAS ABLE TO CHANGE THE GEAR TO "P" EVEN THOUGH I COULD NOT PRESS DOWN THE BRAKES BECAUSE THEY WERE VERY STIFF. I TURNED OFF MY CAR, AND RESTARTED IT. AT THAT POINT MY CAR WORKED LIKE NOTHING HAPPENED. I KNOW MY CAR IN A WEIRD WAY TURNED ITSELF OFF BECAUSE MY A/C WAS NOT BLOWING COOL AIR ANYMORE (WINDSHIELD WAS STARTING TO FOG BECAUSE OF THE RAIN) UNTIL I RESTARTED THE CAR. I WILL SAY THAT A FEW MONTHS PRIOR MY "PARKING BRAKE" TURNED ON ON ITS OWN, AND I HAD MISTAKENLY THOUGHT I HAD DONE IT EVEN THOUGH I HAD NOT TOUCHED IT. I WAS ADJUSTING MY CAR INTO A PARKING SPOT AND HAD JUST CHANGED FROM "R" TO "D".
Mfg Campaign: 10895730
Recall Date: Aug 14, 2016
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAD JUST FINISHED REVERSING TO ADJUST MY PARALLEL PARKING IN A RESIDENTIAL STREET. I PLACED THE HAZARD LIGHTS ON AND PUT THE CAR INTO "P". AFTER MY DAUGHTER GOT IN, I TOOK OFF THE HAZARD LIGHTS AND PLACE MY CAR ON "D". IN ORDER FOR ME TO CHANGE GEARS I HAVE TO PRESS DOWN THE BRAKE, AND AS I LET GO TO START DRIVING I FELT MY CAR DO A QUICK TWO "TUGS" AS I WAS GOING FORWARD AND INTO A DRIVE-WAY ON MY LEFT. WHEN I WAS TURNING THE STEERING WHEEL, I FELT IT START TO GO STIFF TO WHERE I HAD TO TURN IT HARD FOR IT TO MOVE. THE CAR STARTED TO SLOW DOWN WHILE I PRESSING THE GAS, COMING TO A HALT BEFORE MY FRONT WHEELS COULD GO ON THE DRIVE-WAY. I PRESSED THE BRAKES BUT THEY WERE HARD WHERE I COULD NOT PRESS DOWN ON THEM AND I LET THEM GO. I PRESSED DOWN ON THEM AGAIN HOPING THEY WOULD WORK, BUT THEY WERE HARD. AT THAT POINT THE CAR SOUNDED LIKE IT TURNED OFF ON ME EVEN THOUGH THE SIGN ON MY IGNITION READ "RUN". I LOOK DOWN AND MY GEAR IS ON "D" BUT FLASHING ON AND OFF. AT THIS POINT I AM STUCK IN THE MIDDLE OF A RESIDENTIAL STREET (SIDEWAYS) BECAUSE MY CAR WOULD NOT MOVE. I LOOK AT THE SCREEN IN MY DASHBOARD AND ITS FLASHING SOMETHING ABOUT "SHIFT" AND THE BATTERY LIGHT IS ON. I WAS PANICKING SO I DID NOT FULLY READ WHAT IT WAS FLASHING AND FORTUNATELY WAS ABLE TO CHANGE THE GEAR TO "P" EVEN THOUGH I COULD NOT PRESS DOWN THE BRAKES BECAUSE THEY WERE VERY STIFF. I TURNED OFF MY CAR, AND RESTARTED IT. AT THAT POINT MY CAR WORKED LIKE NOTHING HAPPENED. I KNOW MY CAR IN A WEIRD WAY TURNED ITSELF OFF BECAUSE MY A/C WAS NOT BLOWING COOL AIR ANYMORE (WINDSHIELD WAS STARTING TO FOG BECAUSE OF THE RAIN) UNTIL I RESTARTED THE CAR. I WILL SAY THAT A FEW MONTHS PRIOR MY "PARKING BRAKE" TURNED ON ON ITS OWN, AND I HAD MISTAKENLY THOUGHT I HAD DONE IT EVEN THOUGH I HAD NOT TOUCHED IT. I WAS ADJUSTING MY CAR INTO A PARKING SPOT AND HAD JUST CHANGED FROM "R" TO "D".
Corrective Action:
I HAD JUST FINISHED REVERSING TO ADJUST MY PARALLEL PARKING IN A RESIDENTIAL STREET. I PLACED THE HAZARD LIGHTS ON AND PUT THE CAR INTO "P". AFTER MY DAUGHTER GOT IN, I TOOK OFF THE HAZARD LIGHTS AND PLACE MY CAR ON "D". IN ORDER FOR ME TO CHANGE GEARS I HAVE TO PRESS DOWN THE BRAKE, AND AS I LET GO TO START DRIVING I FELT MY CAR DO A QUICK TWO "TUGS" AS I WAS GOING FORWARD AND INTO A DRIVE-WAY ON MY LEFT. WHEN I WAS TURNING THE STEERING WHEEL, I FELT IT START TO GO STIFF TO WHERE I HAD TO TURN IT HARD FOR IT TO MOVE. THE CAR STARTED TO SLOW DOWN WHILE I PRESSING THE GAS, COMING TO A HALT BEFORE MY FRONT WHEELS COULD GO ON THE DRIVE-WAY. I PRESSED THE BRAKES BUT THEY WERE HARD WHERE I COULD NOT PRESS DOWN ON THEM AND I LET THEM GO. I PRESSED DOWN ON THEM AGAIN HOPING THEY WOULD WORK, BUT THEY WERE HARD. AT THAT POINT THE CAR SOUNDED LIKE IT TURNED OFF ON ME EVEN THOUGH THE SIGN ON MY IGNITION READ "RUN". I LOOK DOWN AND MY GEAR IS ON "D" BUT FLASHING ON AND OFF. AT THIS POINT I AM STUCK IN THE MIDDLE OF A RESIDENTIAL STREET (SIDEWAYS) BECAUSE MY CAR WOULD NOT MOVE. I LOOK AT THE SCREEN IN MY DASHBOARD AND ITS FLASHING SOMETHING ABOUT "SHIFT" AND THE BATTERY LIGHT IS ON. I WAS PANICKING SO I DID NOT FULLY READ WHAT IT WAS FLASHING AND FORTUNATELY WAS ABLE TO CHANGE THE GEAR TO "P" EVEN THOUGH I COULD NOT PRESS DOWN THE BRAKES BECAUSE THEY WERE VERY STIFF. I TURNED OFF MY CAR, AND RESTARTED IT. AT THAT POINT MY CAR WORKED LIKE NOTHING HAPPENED. I KNOW MY CAR IN A WEIRD WAY TURNED ITSELF OFF BECAUSE MY A/C WAS NOT BLOWING COOL AIR ANYMORE (WINDSHIELD WAS STARTING TO FOG BECAUSE OF THE RAIN) UNTIL I RESTARTED THE CAR. I WILL SAY THAT A FEW MONTHS PRIOR MY "PARKING BRAKE" TURNED ON ON ITS OWN, AND I HAD MISTAKENLY THOUGHT I HAD DONE IT EVEN THOUGH I HAD NOT TOUCHED IT. I WAS ADJUSTING MY CAR INTO A PARKING SPOT AND HAD JUST CHANGED FROM "R" TO "D".
Additional Notes:
I HAD JUST FINISHED REVERSING TO ADJUST MY PARALLEL PARKING IN A RESIDENTIAL STREET. I PLACED THE HAZARD LIGHTS ON AND PUT THE CAR INTO "P". AFTER MY DAUGHTER GOT IN, I TOOK OFF THE HAZARD LIGHTS AND PLACE MY CAR ON "D". IN ORDER FOR ME TO CHANGE GEARS I HAVE TO PRESS DOWN THE BRAKE, AND AS I LET GO TO START DRIVING I FELT MY CAR DO A QUICK TWO "TUGS" AS I WAS GOING FORWARD AND INTO A DRIVE-WAY ON MY LEFT. WHEN I WAS TURNING THE STEERING WHEEL, I FELT IT START TO GO STIFF TO WHERE I HAD TO TURN IT HARD FOR IT TO MOVE. THE CAR STARTED TO SLOW DOWN WHILE I PRESSING THE GAS, COMING TO A HALT BEFORE MY FRONT WHEELS COULD GO ON THE DRIVE-WAY. I PRESSED THE BRAKES BUT THEY WERE HARD WHERE I COULD NOT PRESS DOWN ON THEM AND I LET THEM GO. I PRESSED DOWN ON THEM AGAIN HOPING THEY WOULD WORK, BUT THEY WERE HARD. AT THAT POINT THE CAR SOUNDED LIKE IT TURNED OFF ON ME EVEN THOUGH THE SIGN ON MY IGNITION READ "RUN". I LOOK DOWN AND MY GEAR IS ON "D" BUT FLASHING ON AND OFF. AT THIS POINT I AM STUCK IN THE MIDDLE OF A RESIDENTIAL STREET (SIDEWAYS) BECAUSE MY CAR WOULD NOT MOVE. I LOOK AT THE SCREEN IN MY DASHBOARD AND ITS FLASHING SOMETHING ABOUT "SHIFT" AND THE BATTERY LIGHT IS ON. I WAS PANICKING SO I DID NOT FULLY READ WHAT IT WAS FLASHING AND FORTUNATELY WAS ABLE TO CHANGE THE GEAR TO "P" EVEN THOUGH I COULD NOT PRESS DOWN THE BRAKES BECAUSE THEY WERE VERY STIFF. I TURNED OFF MY CAR, AND RESTARTED IT. AT THAT POINT MY CAR WORKED LIKE NOTHING HAPPENED. I KNOW MY CAR IN A WEIRD WAY TURNED ITSELF OFF BECAUSE MY A/C WAS NOT BLOWING COOL AIR ANYMORE (WINDSHIELD WAS STARTING TO FOG BECAUSE OF THE RAIN) UNTIL I RESTARTED THE CAR. I WILL SAY THAT A FEW MONTHS PRIOR MY "PARKING BRAKE" TURNED ON ON ITS OWN, AND I HAD MISTAKENLY THOUGHT I HAD DONE IT EVEN THOUGH I HAD NOT TOUCHED IT. I WAS ADJUSTING MY CAR INTO A PARKING SPOT AND HAD JUST CHANGED FROM "R" TO "D".
Mfg Campaign: 10895730
Recall Date: Aug 14, 2016
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY HUSBAND WAS DRIVING IN TRAFFIC AS THE FOOT BRAKE GAVE OUT. HE HAD TO STEP AS HARD AS HE COULD WITH BOTH FEET ON THE BRAKE IN ORDER TO GET IT TO STOP. AT THE SAME TIME THE PARKING BRAKE ENGAGED ITSELF AND MADE DRIVING ALMOST IMPOSSIBLE. YOU COULDN'T TURN IT OFF. AFTER TURNING OFF THE CAR, THE BRAKES STILL WON'T WORK, BUT THE PARK BREAK WAS BACK TO NORMAL. IF YOU GET THE CAR TO A HALT AND PUT IT IN PARK, IT KEEPS ON DRIVING, AS SOON AS YOU DARE TO SLIGHTLY LET GO OF THE BRAKE. YOUR ONLY WAY TO STOP THIS CAR IS TO ENGAGE THE PARK BRAKE AND HOPE THAT IT GRABS. CAR IS AT THE DEALERSHIP WITH NO INFORMATION AVAILABLE, CHRYSLER IS CONTACTED. THIS IS FOR SURE SCARY, GIVEN THAT MY SON WAS IN THE CAR AS WELL.
Corrective Action:
MY HUSBAND WAS DRIVING IN TRAFFIC AS THE FOOT BRAKE GAVE OUT. HE HAD TO STEP AS HARD AS HE COULD WITH BOTH FEET ON THE BRAKE IN ORDER TO GET IT TO STOP. AT THE SAME TIME THE PARKING BRAKE ENGAGED ITSELF AND MADE DRIVING ALMOST IMPOSSIBLE. YOU COULDN'T TURN IT OFF. AFTER TURNING OFF THE CAR, THE BRAKES STILL WON'T WORK, BUT THE PARK BREAK WAS BACK TO NORMAL. IF YOU GET THE CAR TO A HALT AND PUT IT IN PARK, IT KEEPS ON DRIVING, AS SOON AS YOU DARE TO SLIGHTLY LET GO OF THE BRAKE. YOUR ONLY WAY TO STOP THIS CAR IS TO ENGAGE THE PARK BRAKE AND HOPE THAT IT GRABS. CAR IS AT THE DEALERSHIP WITH NO INFORMATION AVAILABLE, CHRYSLER IS CONTACTED. THIS IS FOR SURE SCARY, GIVEN THAT MY SON WAS IN THE CAR AS WELL.
Additional Notes:
MY HUSBAND WAS DRIVING IN TRAFFIC AS THE FOOT BRAKE GAVE OUT. HE HAD TO STEP AS HARD AS HE COULD WITH BOTH FEET ON THE BRAKE IN ORDER TO GET IT TO STOP. AT THE SAME TIME THE PARKING BRAKE ENGAGED ITSELF AND MADE DRIVING ALMOST IMPOSSIBLE. YOU COULDN'T TURN IT OFF. AFTER TURNING OFF THE CAR, THE BRAKES STILL WON'T WORK, BUT THE PARK BREAK WAS BACK TO NORMAL. IF YOU GET THE CAR TO A HALT AND PUT IT IN PARK, IT KEEPS ON DRIVING, AS SOON AS YOU DARE TO SLIGHTLY LET GO OF THE BRAKE. YOUR ONLY WAY TO STOP THIS CAR IS TO ENGAGE THE PARK BRAKE AND HOPE THAT IT GRABS. CAR IS AT THE DEALERSHIP WITH NO INFORMATION AVAILABLE, CHRYSLER IS CONTACTED. THIS IS FOR SURE SCARY, GIVEN THAT MY SON WAS IN THE CAR AS WELL.
Mfg Campaign: 10894093
Recall Date: Aug 8, 2016
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
EMERGENCY BRAKE HAS COME ON TWICE WITHOUT ME ACTIVATING IT----I SLOWED DOWN AT RED LIGHT, WENT TO PULL OUT AND COULD NOT BECAUSE EMERGENCY BRAKE WAS ON.
Corrective Action:
EMERGENCY BRAKE HAS COME ON TWICE WITHOUT ME ACTIVATING IT----I SLOWED DOWN AT RED LIGHT, WENT TO PULL OUT AND COULD NOT BECAUSE EMERGENCY BRAKE WAS ON.
Additional Notes:
EMERGENCY BRAKE HAS COME ON TWICE WITHOUT ME ACTIVATING IT----I SLOWED DOWN AT RED LIGHT, WENT TO PULL OUT AND COULD NOT BECAUSE EMERGENCY BRAKE WAS ON.
Mfg Campaign: 10887622
Recall Date: Jul 21, 2016
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
WE HAD ONLY HAD OUR 2016 CHRYSLER 200S FOR AROUND 3 WEEKS. WHILE HEADING HOME TRAVELING EAST ON STATE RT 149 FROM WEST FRANKFORT, IL., WE HEARD A LOUD THUMP LIKE SOMETHING JUST HIT THE PASSENGER SIDE OF OUR CAR. WE PULLED THE CAR OFF AT THE CHURCH JUST 1 BLOCK DOWN THE ROAD, GOT OUT AND LOOKED TO SEE WHAT HAPPENED, NO ANIMALS HAD HIT THE CAR, NO OBJECTS WAS LAYING IN THE ROAD, AND NO ONE WAS MOWING, BUT WE HAD A STRAIGHT GASH WITH A DENT IN THE SIDE OF OUR REAR PASSENGER DOOR. IT WAS GETTING CLOSE TO DUSK AND I THOUGHT SOMETHING CAME OFF THE CAR. THE NEXT MORNING I FINALLY NOTICED THE PASSENGER FRONT WHEEL HAD THE LUG NUT MISSING AND THE STUD WAS GONE. THE RIMS CLEAR COAT IS SCRATCHED WHERE IT FELL OFF AND SLUNG BACK AND HIT THE SIDE OF OUR CAR. I CALLED OUR LOCAL CHRYSLER DEALER AND COME TO FIND OUT IT HAD BOLTS NOT STUDS. I HAD THEM ORDER ONE FORM ME. I ASKED THE SERVICE MANAGER WHAT THE CORRECT TORQUE WAS FOR THE BOLTS, INCASE ANY OTHERS WERE LOOSE. HE SAID,"103 FT/LBS". I CHECK THE TORQUE THE REST OF THE LUG BOLTS AND COME TO FIND EVERY FRONT ONE WAS LOOSE. 1 MORE ON THE PASSENGER SIDE AND 2 ON THE DRIVERS SIDE TOOK NEARLY A 1/4 TURN TO REACH TORQUE. THE REST OF THE FRONT BOLTS WERE AROUND 1/8 TURN FROM BEING TORQUED. I ONLY FOUND 1 ON THE REAR THAT WASN'T CORRECTLY TORQUED. I HAVEN'T SEEN BOLT LUGS ON AN AMERICAN CAR IN ALL MY LIFE. I HAD THE DEALER INSTALL THE NEW BOLT AND HAD HIM DOUBLE CHECK THE TORQUE ON THE OTHERS. I CONTACTED CHRYSLER CUSTOMER SERVICE AND REPORTED THE PROBLEM. I ALSO CALLED THE DEALERSHIP I PURCHASED THE CAR FROM AND DROVE IT DOWN FOR HIM TO GET PICTURES AS WELL OF THE DAMAGE. THE DEALER CONTACTED THE REGIONAL SERVICE MANAGER AS WELL ABOUT THE PROBLEM. TODAY CHRYSLER SUPPORT SAID THEY ARE NOT GOING TO FIX THE DAMAGE, BECAUSE ITS NOT A WARRANTY COVERED ISSUE.OUR LAST 15 MODEL 200 WAS BOUGHT BACK BY CHRYSLER, BECAUSE OF ALL THE PROBLEMS.
Corrective Action:
WE HAD ONLY HAD OUR 2016 CHRYSLER 200S FOR AROUND 3 WEEKS. WHILE HEADING HOME TRAVELING EAST ON STATE RT 149 FROM WEST FRANKFORT, IL., WE HEARD A LOUD THUMP LIKE SOMETHING JUST HIT THE PASSENGER SIDE OF OUR CAR. WE PULLED THE CAR OFF AT THE CHURCH JUST 1 BLOCK DOWN THE ROAD, GOT OUT AND LOOKED TO SEE WHAT HAPPENED, NO ANIMALS HAD HIT THE CAR, NO OBJECTS WAS LAYING IN THE ROAD, AND NO ONE WAS MOWING, BUT WE HAD A STRAIGHT GASH WITH A DENT IN THE SIDE OF OUR REAR PASSENGER DOOR. IT WAS GETTING CLOSE TO DUSK AND I THOUGHT SOMETHING CAME OFF THE CAR. THE NEXT MORNING I FINALLY NOTICED THE PASSENGER FRONT WHEEL HAD THE LUG NUT MISSING AND THE STUD WAS GONE. THE RIMS CLEAR COAT IS SCRATCHED WHERE IT FELL OFF AND SLUNG BACK AND HIT THE SIDE OF OUR CAR. I CALLED OUR LOCAL CHRYSLER DEALER AND COME TO FIND OUT IT HAD BOLTS NOT STUDS. I HAD THEM ORDER ONE FORM ME. I ASKED THE SERVICE MANAGER WHAT THE CORRECT TORQUE WAS FOR THE BOLTS, INCASE ANY OTHERS WERE LOOSE. HE SAID,"103 FT/LBS". I CHECK THE TORQUE THE REST OF THE LUG BOLTS AND COME TO FIND EVERY FRONT ONE WAS LOOSE. 1 MORE ON THE PASSENGER SIDE AND 2 ON THE DRIVERS SIDE TOOK NEARLY A 1/4 TURN TO REACH TORQUE. THE REST OF THE FRONT BOLTS WERE AROUND 1/8 TURN FROM BEING TORQUED. I ONLY FOUND 1 ON THE REAR THAT WASN'T CORRECTLY TORQUED. I HAVEN'T SEEN BOLT LUGS ON AN AMERICAN CAR IN ALL MY LIFE. I HAD THE DEALER INSTALL THE NEW BOLT AND HAD HIM DOUBLE CHECK THE TORQUE ON THE OTHERS. I CONTACTED CHRYSLER CUSTOMER SERVICE AND REPORTED THE PROBLEM. I ALSO CALLED THE DEALERSHIP I PURCHASED THE CAR FROM AND DROVE IT DOWN FOR HIM TO GET PICTURES AS WELL OF THE DAMAGE. THE DEALER CONTACTED THE REGIONAL SERVICE MANAGER AS WELL ABOUT THE PROBLEM. TODAY CHRYSLER SUPPORT SAID THEY ARE NOT GOING TO FIX THE DAMAGE, BECAUSE ITS NOT A WARRANTY COVERED ISSUE.OUR LAST 15 MODEL 200 WAS BOUGHT BACK BY CHRYSLER, BECAUSE OF ALL THE PROBLEMS.
Additional Notes:
WE HAD ONLY HAD OUR 2016 CHRYSLER 200S FOR AROUND 3 WEEKS. WHILE HEADING HOME TRAVELING EAST ON STATE RT 149 FROM WEST FRANKFORT, IL., WE HEARD A LOUD THUMP LIKE SOMETHING JUST HIT THE PASSENGER SIDE OF OUR CAR. WE PULLED THE CAR OFF AT THE CHURCH JUST 1 BLOCK DOWN THE ROAD, GOT OUT AND LOOKED TO SEE WHAT HAPPENED, NO ANIMALS HAD HIT THE CAR, NO OBJECTS WAS LAYING IN THE ROAD, AND NO ONE WAS MOWING, BUT WE HAD A STRAIGHT GASH WITH A DENT IN THE SIDE OF OUR REAR PASSENGER DOOR. IT WAS GETTING CLOSE TO DUSK AND I THOUGHT SOMETHING CAME OFF THE CAR. THE NEXT MORNING I FINALLY NOTICED THE PASSENGER FRONT WHEEL HAD THE LUG NUT MISSING AND THE STUD WAS GONE. THE RIMS CLEAR COAT IS SCRATCHED WHERE IT FELL OFF AND SLUNG BACK AND HIT THE SIDE OF OUR CAR. I CALLED OUR LOCAL CHRYSLER DEALER AND COME TO FIND OUT IT HAD BOLTS NOT STUDS. I HAD THEM ORDER ONE FORM ME. I ASKED THE SERVICE MANAGER WHAT THE CORRECT TORQUE WAS FOR THE BOLTS, INCASE ANY OTHERS WERE LOOSE. HE SAID,"103 FT/LBS". I CHECK THE TORQUE THE REST OF THE LUG BOLTS AND COME TO FIND EVERY FRONT ONE WAS LOOSE. 1 MORE ON THE PASSENGER SIDE AND 2 ON THE DRIVERS SIDE TOOK NEARLY A 1/4 TURN TO REACH TORQUE. THE REST OF THE FRONT BOLTS WERE AROUND 1/8 TURN FROM BEING TORQUED. I ONLY FOUND 1 ON THE REAR THAT WASN'T CORRECTLY TORQUED. I HAVEN'T SEEN BOLT LUGS ON AN AMERICAN CAR IN ALL MY LIFE. I HAD THE DEALER INSTALL THE NEW BOLT AND HAD HIM DOUBLE CHECK THE TORQUE ON THE OTHERS. I CONTACTED CHRYSLER CUSTOMER SERVICE AND REPORTED THE PROBLEM. I ALSO CALLED THE DEALERSHIP I PURCHASED THE CAR FROM AND DROVE IT DOWN FOR HIM TO GET PICTURES AS WELL OF THE DAMAGE. THE DEALER CONTACTED THE REGIONAL SERVICE MANAGER AS WELL ABOUT THE PROBLEM. TODAY CHRYSLER SUPPORT SAID THEY ARE NOT GOING TO FIX THE DAMAGE, BECAUSE ITS NOT A WARRANTY COVERED ISSUE.OUR LAST 15 MODEL 200 WAS BOUGHT BACK BY CHRYSLER, BECAUSE OF ALL THE PROBLEMS.
Mfg Campaign: 10884949
Recall Date: Jul 14, 2016
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