Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Consumer Complaints
75 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHRYSLER 200. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER ROBERT LOEHR CHRYSLER DODGE JEEP RAM SRT AND FIAT (567 E MAIN ST, CARTERSVILLE, GA 30121, (770) 382-58850) AND THEN TO ATLANTA WEST CHRYSLER DODGE JEEP RAM (1251 THORNTON RD, LITHIA SPRINGS, GA 30122, (770) 942-1102) WHERE A DIAGNOSTIC TEST WAS STILL PENDING. THE MANUFACTURER WAS INFORMED OF FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHRYSLER 200. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER ROBERT LOEHR CHRYSLER DODGE JEEP RAM SRT AND FIAT (567 E MAIN ST, CARTERSVILLE, GA 30121, (770) 382-58850) AND THEN TO ATLANTA WEST CHRYSLER DODGE JEEP RAM (1251 THORNTON RD, LITHIA SPRINGS, GA 30122, (770) 942-1102) WHERE A DIAGNOSTIC TEST WAS STILL PENDING. THE MANUFACTURER WAS INFORMED OF FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHRYSLER 200. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER ROBERT LOEHR CHRYSLER DODGE JEEP RAM SRT AND FIAT (567 E MAIN ST, CARTERSVILLE, GA 30121, (770) 382-58850) AND THEN TO ATLANTA WEST CHRYSLER DODGE JEEP RAM (1251 THORNTON RD, LITHIA SPRINGS, GA 30122, (770) 942-1102) WHERE A DIAGNOSTIC TEST WAS STILL PENDING. THE MANUFACTURER WAS INFORMED OF FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.
Mfg Campaign: 11394284
Recall Date: Feb 2, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I WAS DRIVING TOWARDS AN INTERSECTION TO MERGE RIGHT ONTO THE MAIN HIGHWAY WHEN I WAS IN MOTION STILL MY CAR SHUT OFF AND SAID 'SHIFT TO P' WHEN I DID SO IT WOULDN'T RESTART. THE STEERING LOCKED UP AND I COULDN'T MOVE. IT DID NOT GIVE ME ANY WARNING OR SIGN IT WAS GOING TO DO SO. I HAD ALMOST PULLED OUT ONTO THE HIGHWAY TOO. THE RADIO AND EVERYTHING WORKED JUST FINE. THIS HAPPENED ONCE LAST YEAR ON A CURVY TWO LANE HIGHWAY AND I GOT LUCKY THAT I HAD A TURN OFF WHEN MY CAR SHUT OFF. I CALLED CHRYSLER AND THEY APPARENTLY RESET THE SYSTEM AND IT HAS BEEN GOOD SINCE. IT'S NOT THE ALTERNATOR AND IT IS NOT THE BATTERY. WE RULED THAT OUT THEN. JUMPING IT DOES NOT FIX THE PROBLEM.
Corrective Action:
I WAS DRIVING TOWARDS AN INTERSECTION TO MERGE RIGHT ONTO THE MAIN HIGHWAY WHEN I WAS IN MOTION STILL MY CAR SHUT OFF AND SAID 'SHIFT TO P' WHEN I DID SO IT WOULDN'T RESTART. THE STEERING LOCKED UP AND I COULDN'T MOVE. IT DID NOT GIVE ME ANY WARNING OR SIGN IT WAS GOING TO DO SO. I HAD ALMOST PULLED OUT ONTO THE HIGHWAY TOO. THE RADIO AND EVERYTHING WORKED JUST FINE. THIS HAPPENED ONCE LAST YEAR ON A CURVY TWO LANE HIGHWAY AND I GOT LUCKY THAT I HAD A TURN OFF WHEN MY CAR SHUT OFF. I CALLED CHRYSLER AND THEY APPARENTLY RESET THE SYSTEM AND IT HAS BEEN GOOD SINCE. IT'S NOT THE ALTERNATOR AND IT IS NOT THE BATTERY. WE RULED THAT OUT THEN. JUMPING IT DOES NOT FIX THE PROBLEM.
Additional Notes:
I WAS DRIVING TOWARDS AN INTERSECTION TO MERGE RIGHT ONTO THE MAIN HIGHWAY WHEN I WAS IN MOTION STILL MY CAR SHUT OFF AND SAID 'SHIFT TO P' WHEN I DID SO IT WOULDN'T RESTART. THE STEERING LOCKED UP AND I COULDN'T MOVE. IT DID NOT GIVE ME ANY WARNING OR SIGN IT WAS GOING TO DO SO. I HAD ALMOST PULLED OUT ONTO THE HIGHWAY TOO. THE RADIO AND EVERYTHING WORKED JUST FINE. THIS HAPPENED ONCE LAST YEAR ON A CURVY TWO LANE HIGHWAY AND I GOT LUCKY THAT I HAD A TURN OFF WHEN MY CAR SHUT OFF. I CALLED CHRYSLER AND THEY APPARENTLY RESET THE SYSTEM AND IT HAS BEEN GOOD SINCE. IT'S NOT THE ALTERNATOR AND IT IS NOT THE BATTERY. WE RULED THAT OUT THEN. JUMPING IT DOES NOT FIX THE PROBLEM.
Mfg Campaign: 11384922
Recall Date: Dec 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I WAS DRIVING TOWARDS AN INTERSECTION TO MERGE RIGHT ONTO THE MAIN HIGHWAY WHEN I WAS IN MOTION STILL MY CAR SHUT OFF AND SAID 'SHIFT TO P' WHEN I DID SO IT WOULDN'T RESTART. THE STEERING LOCKED UP AND I COULDN'T MOVE. IT DID NOT GIVE ME ANY WARNING OR SIGN IT WAS GOING TO DO SO. I HAD ALMOST PULLED OUT ONTO THE HIGHWAY TOO. THE RADIO AND EVERYTHING WORKED JUST FINE. THIS HAPPENED ONCE LAST YEAR ON A CURVY TWO LANE HIGHWAY AND I GOT LUCKY THAT I HAD A TURN OFF WHEN MY CAR SHUT OFF. I CALLED CHRYSLER AND THEY APPARENTLY RESET THE SYSTEM AND IT HAS BEEN GOOD SINCE. IT'S NOT THE ALTERNATOR AND IT IS NOT THE BATTERY. WE RULED THAT OUT THEN. JUMPING IT DOES NOT FIX THE PROBLEM.
Corrective Action:
I WAS DRIVING TOWARDS AN INTERSECTION TO MERGE RIGHT ONTO THE MAIN HIGHWAY WHEN I WAS IN MOTION STILL MY CAR SHUT OFF AND SAID 'SHIFT TO P' WHEN I DID SO IT WOULDN'T RESTART. THE STEERING LOCKED UP AND I COULDN'T MOVE. IT DID NOT GIVE ME ANY WARNING OR SIGN IT WAS GOING TO DO SO. I HAD ALMOST PULLED OUT ONTO THE HIGHWAY TOO. THE RADIO AND EVERYTHING WORKED JUST FINE. THIS HAPPENED ONCE LAST YEAR ON A CURVY TWO LANE HIGHWAY AND I GOT LUCKY THAT I HAD A TURN OFF WHEN MY CAR SHUT OFF. I CALLED CHRYSLER AND THEY APPARENTLY RESET THE SYSTEM AND IT HAS BEEN GOOD SINCE. IT'S NOT THE ALTERNATOR AND IT IS NOT THE BATTERY. WE RULED THAT OUT THEN. JUMPING IT DOES NOT FIX THE PROBLEM.
Additional Notes:
I WAS DRIVING TOWARDS AN INTERSECTION TO MERGE RIGHT ONTO THE MAIN HIGHWAY WHEN I WAS IN MOTION STILL MY CAR SHUT OFF AND SAID 'SHIFT TO P' WHEN I DID SO IT WOULDN'T RESTART. THE STEERING LOCKED UP AND I COULDN'T MOVE. IT DID NOT GIVE ME ANY WARNING OR SIGN IT WAS GOING TO DO SO. I HAD ALMOST PULLED OUT ONTO THE HIGHWAY TOO. THE RADIO AND EVERYTHING WORKED JUST FINE. THIS HAPPENED ONCE LAST YEAR ON A CURVY TWO LANE HIGHWAY AND I GOT LUCKY THAT I HAD A TURN OFF WHEN MY CAR SHUT OFF. I CALLED CHRYSLER AND THEY APPARENTLY RESET THE SYSTEM AND IT HAS BEEN GOOD SINCE. IT'S NOT THE ALTERNATOR AND IT IS NOT THE BATTERY. WE RULED THAT OUT THEN. JUMPING IT DOES NOT FIX THE PROBLEM.
Mfg Campaign: 11384922
Recall Date: Dec 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
HAS HAPPENED ON HIGHWAY AND CITY STREETS WHEN I ACCELERATE SOMETIMES THE RPMS GET STUCK AT 4000. AND THERE IS ALSO LAG FROM MY ACCELERATION WHEN I TAKE OFF AND WILL GET STUCK AT HIGH RPMS WHEN I SLOW DOWN WHILE COASTING AND BRAKING ONLY WAY I'VE GOTTEN IT TO STOP IS BY TAPPING ON MY GAS AGAIN.
Corrective Action:
HAS HAPPENED ON HIGHWAY AND CITY STREETS WHEN I ACCELERATE SOMETIMES THE RPMS GET STUCK AT 4000. AND THERE IS ALSO LAG FROM MY ACCELERATION WHEN I TAKE OFF AND WILL GET STUCK AT HIGH RPMS WHEN I SLOW DOWN WHILE COASTING AND BRAKING ONLY WAY I'VE GOTTEN IT TO STOP IS BY TAPPING ON MY GAS AGAIN.
Additional Notes:
HAS HAPPENED ON HIGHWAY AND CITY STREETS WHEN I ACCELERATE SOMETIMES THE RPMS GET STUCK AT 4000. AND THERE IS ALSO LAG FROM MY ACCELERATION WHEN I TAKE OFF AND WILL GET STUCK AT HIGH RPMS WHEN I SLOW DOWN WHILE COASTING AND BRAKING ONLY WAY I'VE GOTTEN IT TO STOP IS BY TAPPING ON MY GAS AGAIN.
Mfg Campaign: 11384716
Recall Date: Dec 23, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
HAS HAPPENED ON HIGHWAY AND CITY STREETS WHEN I ACCELERATE SOMETIMES THE RPMS GET STUCK AT 4000. AND THERE IS ALSO LAG FROM MY ACCELERATION WHEN I TAKE OFF AND WILL GET STUCK AT HIGH RPMS WHEN I SLOW DOWN WHILE COASTING AND BRAKING ONLY WAY I'VE GOTTEN IT TO STOP IS BY TAPPING ON MY GAS AGAIN.
Corrective Action:
HAS HAPPENED ON HIGHWAY AND CITY STREETS WHEN I ACCELERATE SOMETIMES THE RPMS GET STUCK AT 4000. AND THERE IS ALSO LAG FROM MY ACCELERATION WHEN I TAKE OFF AND WILL GET STUCK AT HIGH RPMS WHEN I SLOW DOWN WHILE COASTING AND BRAKING ONLY WAY I'VE GOTTEN IT TO STOP IS BY TAPPING ON MY GAS AGAIN.
Additional Notes:
HAS HAPPENED ON HIGHWAY AND CITY STREETS WHEN I ACCELERATE SOMETIMES THE RPMS GET STUCK AT 4000. AND THERE IS ALSO LAG FROM MY ACCELERATION WHEN I TAKE OFF AND WILL GET STUCK AT HIGH RPMS WHEN I SLOW DOWN WHILE COASTING AND BRAKING ONLY WAY I'VE GOTTEN IT TO STOP IS BY TAPPING ON MY GAS AGAIN.
Mfg Campaign: 11384716
Recall Date: Dec 23, 2020
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
HAS HAPPENED ON HIGHWAY AND CITY STREETS WHEN I ACCELERATE SOMETIMES THE RPMS GET STUCK AT 4000. AND THERE IS ALSO LAG FROM MY ACCELERATION WHEN I TAKE OFF AND WILL GET STUCK AT HIGH RPMS WHEN I SLOW DOWN WHILE COASTING AND BRAKING ONLY WAY I'VE GOTTEN IT TO STOP IS BY TAPPING ON MY GAS AGAIN.
Corrective Action:
HAS HAPPENED ON HIGHWAY AND CITY STREETS WHEN I ACCELERATE SOMETIMES THE RPMS GET STUCK AT 4000. AND THERE IS ALSO LAG FROM MY ACCELERATION WHEN I TAKE OFF AND WILL GET STUCK AT HIGH RPMS WHEN I SLOW DOWN WHILE COASTING AND BRAKING ONLY WAY I'VE GOTTEN IT TO STOP IS BY TAPPING ON MY GAS AGAIN.
Additional Notes:
HAS HAPPENED ON HIGHWAY AND CITY STREETS WHEN I ACCELERATE SOMETIMES THE RPMS GET STUCK AT 4000. AND THERE IS ALSO LAG FROM MY ACCELERATION WHEN I TAKE OFF AND WILL GET STUCK AT HIGH RPMS WHEN I SLOW DOWN WHILE COASTING AND BRAKING ONLY WAY I'VE GOTTEN IT TO STOP IS BY TAPPING ON MY GAS AGAIN.
Mfg Campaign: 11384716
Recall Date: Dec 23, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN I GO TO START THE CAR WITH EITHER FOB I SOMETIMES GET A MESSAGE "CAN NOT IDENTIFY FOB. WHAT HAPPENS IF I'M GOING DOWN THE ROAD AT 70MPH AND IT CUTS OFF BECAUSE IT CAN'T IDENTIFY FOB. THIS CAR IS 41 MONTHS OLD AND HAS APPROX. 33,000 MILES. SO FAR THE CAR WAS STILL WHEN THE PROBLEM OCCURRED NEXT TIME I MAY BE MOVING.. THIS HAS HAPPENED ABOUT 10 TIME IN THE LAST 6 MONTHS WITH BOTH FOB'S.
Corrective Action:
WHEN I GO TO START THE CAR WITH EITHER FOB I SOMETIMES GET A MESSAGE "CAN NOT IDENTIFY FOB. WHAT HAPPENS IF I'M GOING DOWN THE ROAD AT 70MPH AND IT CUTS OFF BECAUSE IT CAN'T IDENTIFY FOB. THIS CAR IS 41 MONTHS OLD AND HAS APPROX. 33,000 MILES. SO FAR THE CAR WAS STILL WHEN THE PROBLEM OCCURRED NEXT TIME I MAY BE MOVING.. THIS HAS HAPPENED ABOUT 10 TIME IN THE LAST 6 MONTHS WITH BOTH FOB'S.
Additional Notes:
WHEN I GO TO START THE CAR WITH EITHER FOB I SOMETIMES GET A MESSAGE "CAN NOT IDENTIFY FOB. WHAT HAPPENS IF I'M GOING DOWN THE ROAD AT 70MPH AND IT CUTS OFF BECAUSE IT CAN'T IDENTIFY FOB. THIS CAR IS 41 MONTHS OLD AND HAS APPROX. 33,000 MILES. SO FAR THE CAR WAS STILL WHEN THE PROBLEM OCCURRED NEXT TIME I MAY BE MOVING.. THIS HAS HAPPENED ABOUT 10 TIME IN THE LAST 6 MONTHS WITH BOTH FOB'S.
Mfg Campaign: 11366330
Recall Date: Oct 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHRYSLER 200. THE CONTACT STATED THAT THE INSTRUMENT PANEL AND HEADLIGHTS BECAME INOPERABLE WHILE DRIVING. THE VEHICLE WAS TAKEN TO CASS BURCH CHRYSLER DODGE JEEP RAM VALDOSTA (4164 N VALDOSTA RD, VALDOSTA, GA 31602) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS HOWEVER INFORMED THAT THE FAILURE MAY BE DUE TO A DEFECTIVE LIGHT SWITCH. THE CONTACT STATED THAT THE FAILURE OCCURRED MOSTLY AT NIGHT WHILE DRIVING. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED TWICE. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE IT WAS RAINING THE INSTRUMENT PANEL BECAME INOPERABLE. ADDITIONALLY, WHILE GOING OVER A BUMP IN THE ROADWAY THE FAILURE RECURRED. THE CONTACT STATED THAT HER DAUGHTER WROTE THE MANUFACTURER AND WAS PROVIDED A CASE NUMBER. THE MANUFACTURER LATER CLOSED THE CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHRYSLER 200. THE CONTACT STATED THAT THE INSTRUMENT PANEL AND HEADLIGHTS BECAME INOPERABLE WHILE DRIVING. THE VEHICLE WAS TAKEN TO CASS BURCH CHRYSLER DODGE JEEP RAM VALDOSTA (4164 N VALDOSTA RD, VALDOSTA, GA 31602) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS HOWEVER INFORMED THAT THE FAILURE MAY BE DUE TO A DEFECTIVE LIGHT SWITCH. THE CONTACT STATED THAT THE FAILURE OCCURRED MOSTLY AT NIGHT WHILE DRIVING. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED TWICE. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE IT WAS RAINING THE INSTRUMENT PANEL BECAME INOPERABLE. ADDITIONALLY, WHILE GOING OVER A BUMP IN THE ROADWAY THE FAILURE RECURRED. THE CONTACT STATED THAT HER DAUGHTER WROTE THE MANUFACTURER AND WAS PROVIDED A CASE NUMBER. THE MANUFACTURER LATER CLOSED THE CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHRYSLER 200. THE CONTACT STATED THAT THE INSTRUMENT PANEL AND HEADLIGHTS BECAME INOPERABLE WHILE DRIVING. THE VEHICLE WAS TAKEN TO CASS BURCH CHRYSLER DODGE JEEP RAM VALDOSTA (4164 N VALDOSTA RD, VALDOSTA, GA 31602) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS HOWEVER INFORMED THAT THE FAILURE MAY BE DUE TO A DEFECTIVE LIGHT SWITCH. THE CONTACT STATED THAT THE FAILURE OCCURRED MOSTLY AT NIGHT WHILE DRIVING. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED TWICE. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE IT WAS RAINING THE INSTRUMENT PANEL BECAME INOPERABLE. ADDITIONALLY, WHILE GOING OVER A BUMP IN THE ROADWAY THE FAILURE RECURRED. THE CONTACT STATED THAT HER DAUGHTER WROTE THE MANUFACTURER AND WAS PROVIDED A CASE NUMBER. THE MANUFACTURER LATER CLOSED THE CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11352806
Recall Date: Sep 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHRYSLER 200. THE CONTACT STATED THAT THE INSTRUMENT PANEL AND HEADLIGHTS BECAME INOPERABLE WHILE DRIVING. THE VEHICLE WAS TAKEN TO CASS BURCH CHRYSLER DODGE JEEP RAM VALDOSTA (4164 N VALDOSTA RD, VALDOSTA, GA 31602) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS HOWEVER INFORMED THAT THE FAILURE MAY BE DUE TO A DEFECTIVE LIGHT SWITCH. THE CONTACT STATED THAT THE FAILURE OCCURRED MOSTLY AT NIGHT WHILE DRIVING. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED TWICE. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE IT WAS RAINING THE INSTRUMENT PANEL BECAME INOPERABLE. ADDITIONALLY, WHILE GOING OVER A BUMP IN THE ROADWAY THE FAILURE RECURRED. THE CONTACT STATED THAT HER DAUGHTER WROTE THE MANUFACTURER AND WAS PROVIDED A CASE NUMBER. THE MANUFACTURER LATER CLOSED THE CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHRYSLER 200. THE CONTACT STATED THAT THE INSTRUMENT PANEL AND HEADLIGHTS BECAME INOPERABLE WHILE DRIVING. THE VEHICLE WAS TAKEN TO CASS BURCH CHRYSLER DODGE JEEP RAM VALDOSTA (4164 N VALDOSTA RD, VALDOSTA, GA 31602) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS HOWEVER INFORMED THAT THE FAILURE MAY BE DUE TO A DEFECTIVE LIGHT SWITCH. THE CONTACT STATED THAT THE FAILURE OCCURRED MOSTLY AT NIGHT WHILE DRIVING. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED TWICE. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE IT WAS RAINING THE INSTRUMENT PANEL BECAME INOPERABLE. ADDITIONALLY, WHILE GOING OVER A BUMP IN THE ROADWAY THE FAILURE RECURRED. THE CONTACT STATED THAT HER DAUGHTER WROTE THE MANUFACTURER AND WAS PROVIDED A CASE NUMBER. THE MANUFACTURER LATER CLOSED THE CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHRYSLER 200. THE CONTACT STATED THAT THE INSTRUMENT PANEL AND HEADLIGHTS BECAME INOPERABLE WHILE DRIVING. THE VEHICLE WAS TAKEN TO CASS BURCH CHRYSLER DODGE JEEP RAM VALDOSTA (4164 N VALDOSTA RD, VALDOSTA, GA 31602) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS HOWEVER INFORMED THAT THE FAILURE MAY BE DUE TO A DEFECTIVE LIGHT SWITCH. THE CONTACT STATED THAT THE FAILURE OCCURRED MOSTLY AT NIGHT WHILE DRIVING. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED TWICE. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE IT WAS RAINING THE INSTRUMENT PANEL BECAME INOPERABLE. ADDITIONALLY, WHILE GOING OVER A BUMP IN THE ROADWAY THE FAILURE RECURRED. THE CONTACT STATED THAT HER DAUGHTER WROTE THE MANUFACTURER AND WAS PROVIDED A CASE NUMBER. THE MANUFACTURER LATER CLOSED THE CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11352806
Recall Date: Sep 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE STARTED TO STALL TODAY WHILE DRIVING. IT STALLED MULTIPLE TIMES AND ONE POINT IT STALLED ENTERING A MAJOR ROAD. IT ALSO HAS A KICK IN THE ENGINE WHILE DRIVING LIKE IT'S CHANGING GEAR. THIS IS RIDICULOUS IF THIS BEING GOING ON WITH OTHER FOR THESE MODEL FOR A WHILE WHY ARE THEY STILL BEING SOLD. THE CAR IS ONLY 49000 MILES NOW I HAVE TO FIND MONEY TO REPAIR
Corrective Action:
VEHICLE STARTED TO STALL TODAY WHILE DRIVING. IT STALLED MULTIPLE TIMES AND ONE POINT IT STALLED ENTERING A MAJOR ROAD. IT ALSO HAS A KICK IN THE ENGINE WHILE DRIVING LIKE IT'S CHANGING GEAR. THIS IS RIDICULOUS IF THIS BEING GOING ON WITH OTHER FOR THESE MODEL FOR A WHILE WHY ARE THEY STILL BEING SOLD. THE CAR IS ONLY 49000 MILES NOW I HAVE TO FIND MONEY TO REPAIR
Additional Notes:
VEHICLE STARTED TO STALL TODAY WHILE DRIVING. IT STALLED MULTIPLE TIMES AND ONE POINT IT STALLED ENTERING A MAJOR ROAD. IT ALSO HAS A KICK IN THE ENGINE WHILE DRIVING LIKE IT'S CHANGING GEAR. THIS IS RIDICULOUS IF THIS BEING GOING ON WITH OTHER FOR THESE MODEL FOR A WHILE WHY ARE THEY STILL BEING SOLD. THE CAR IS ONLY 49000 MILES NOW I HAVE TO FIND MONEY TO REPAIR
Mfg Campaign: 11341740
Recall Date: Jul 27, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY 2017 CHRYSLER 200 RANDOMLY SHUTS OFF, NO NOTIFICATION UNTIL IT TALLEST ME TO PUT THE VEHICLE IN PARK TO RESTART IT. NO LIGHTS DISPLAYED ON DASHBOARD INDICATING A PROBLEM. THIS IS A HUGE SAFETY ISSUE ESPECIALLY ON BUSY STREETS WITH MY CHILDREN IN THE VEHICLE. ITS HAPPENED MULTIPLE TIMES OVER THE LAST 2 WEEKS. *TR
Corrective Action:
MY 2017 CHRYSLER 200 RANDOMLY SHUTS OFF, NO NOTIFICATION UNTIL IT TALLEST ME TO PUT THE VEHICLE IN PARK TO RESTART IT. NO LIGHTS DISPLAYED ON DASHBOARD INDICATING A PROBLEM. THIS IS A HUGE SAFETY ISSUE ESPECIALLY ON BUSY STREETS WITH MY CHILDREN IN THE VEHICLE. ITS HAPPENED MULTIPLE TIMES OVER THE LAST 2 WEEKS. *TR
Additional Notes:
MY 2017 CHRYSLER 200 RANDOMLY SHUTS OFF, NO NOTIFICATION UNTIL IT TALLEST ME TO PUT THE VEHICLE IN PARK TO RESTART IT. NO LIGHTS DISPLAYED ON DASHBOARD INDICATING A PROBLEM. THIS IS A HUGE SAFETY ISSUE ESPECIALLY ON BUSY STREETS WITH MY CHILDREN IN THE VEHICLE. ITS HAPPENED MULTIPLE TIMES OVER THE LAST 2 WEEKS. *TR
Mfg Campaign: 11324195
Recall Date: May 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY 2017 CHRYSLER 200 RANDOMLY SHUTS OFF, NO NOTIFICATION UNTIL IT TALLEST ME TO PUT THE VEHICLE IN PARK TO RESTART IT. NO LIGHTS DISPLAYED ON DASHBOARD INDICATING A PROBLEM. THIS IS A HUGE SAFETY ISSUE ESPECIALLY ON BUSY STREETS WITH MY CHILDREN IN THE VEHICLE. ITS HAPPENED MULTIPLE TIMES OVER THE LAST 2 WEEKS. *TR
Corrective Action:
MY 2017 CHRYSLER 200 RANDOMLY SHUTS OFF, NO NOTIFICATION UNTIL IT TALLEST ME TO PUT THE VEHICLE IN PARK TO RESTART IT. NO LIGHTS DISPLAYED ON DASHBOARD INDICATING A PROBLEM. THIS IS A HUGE SAFETY ISSUE ESPECIALLY ON BUSY STREETS WITH MY CHILDREN IN THE VEHICLE. ITS HAPPENED MULTIPLE TIMES OVER THE LAST 2 WEEKS. *TR
Additional Notes:
MY 2017 CHRYSLER 200 RANDOMLY SHUTS OFF, NO NOTIFICATION UNTIL IT TALLEST ME TO PUT THE VEHICLE IN PARK TO RESTART IT. NO LIGHTS DISPLAYED ON DASHBOARD INDICATING A PROBLEM. THIS IS A HUGE SAFETY ISSUE ESPECIALLY ON BUSY STREETS WITH MY CHILDREN IN THE VEHICLE. ITS HAPPENED MULTIPLE TIMES OVER THE LAST 2 WEEKS. *TR
Mfg Campaign: 11324195
Recall Date: May 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
CAR STALLS WITHOUT NOTICE ANY TIME. HAS TROUBLE STARTING BACK ONCE IT HAS STALLED. TRANSMISSIONS JUMPS/SHIFTS HARD DAILY (ONCE OR TWICE DAILY)
Corrective Action:
CAR STALLS WITHOUT NOTICE ANY TIME. HAS TROUBLE STARTING BACK ONCE IT HAS STALLED. TRANSMISSIONS JUMPS/SHIFTS HARD DAILY (ONCE OR TWICE DAILY)
Additional Notes:
CAR STALLS WITHOUT NOTICE ANY TIME. HAS TROUBLE STARTING BACK ONCE IT HAS STALLED. TRANSMISSIONS JUMPS/SHIFTS HARD DAILY (ONCE OR TWICE DAILY)
Mfg Campaign: 11299137
Recall Date: Jan 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
CAR STALLS WITHOUT NOTICE ANY TIME. HAS TROUBLE STARTING BACK ONCE IT HAS STALLED. TRANSMISSIONS JUMPS/SHIFTS HARD DAILY (ONCE OR TWICE DAILY)
Corrective Action:
CAR STALLS WITHOUT NOTICE ANY TIME. HAS TROUBLE STARTING BACK ONCE IT HAS STALLED. TRANSMISSIONS JUMPS/SHIFTS HARD DAILY (ONCE OR TWICE DAILY)
Additional Notes:
CAR STALLS WITHOUT NOTICE ANY TIME. HAS TROUBLE STARTING BACK ONCE IT HAS STALLED. TRANSMISSIONS JUMPS/SHIFTS HARD DAILY (ONCE OR TWICE DAILY)
Mfg Campaign: 11299137
Recall Date: Jan 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CAR STALLS WITHOUT NOTICE ANY TIME. HAS TROUBLE STARTING BACK ONCE IT HAS STALLED. TRANSMISSIONS JUMPS/SHIFTS HARD DAILY (ONCE OR TWICE DAILY)
Corrective Action:
CAR STALLS WITHOUT NOTICE ANY TIME. HAS TROUBLE STARTING BACK ONCE IT HAS STALLED. TRANSMISSIONS JUMPS/SHIFTS HARD DAILY (ONCE OR TWICE DAILY)
Additional Notes:
CAR STALLS WITHOUT NOTICE ANY TIME. HAS TROUBLE STARTING BACK ONCE IT HAS STALLED. TRANSMISSIONS JUMPS/SHIFTS HARD DAILY (ONCE OR TWICE DAILY)
Mfg Campaign: 11299137
Recall Date: Jan 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
THE VEHICLE LITERALLY CUTS OFF WHILE I AM DRIVING I HAVE TAKEN IT THE SHOP AND WHEN THEY PUT IT ON THE MACHINE IT DOESN'T REGISTER ANY ERROR CODES OR MALFUNCTION CODES. HOWEVER, IT STILL SHUTS OFF. I HAVE CHILDREN AND DON'T WANT TO BE IN AN ACCIDENT WHEN I KNOW MY CAR WILL SHUT OFF AT A MOMENTS NOTICE!
Corrective Action:
THE VEHICLE LITERALLY CUTS OFF WHILE I AM DRIVING I HAVE TAKEN IT THE SHOP AND WHEN THEY PUT IT ON THE MACHINE IT DOESN'T REGISTER ANY ERROR CODES OR MALFUNCTION CODES. HOWEVER, IT STILL SHUTS OFF. I HAVE CHILDREN AND DON'T WANT TO BE IN AN ACCIDENT WHEN I KNOW MY CAR WILL SHUT OFF AT A MOMENTS NOTICE!
Additional Notes:
THE VEHICLE LITERALLY CUTS OFF WHILE I AM DRIVING I HAVE TAKEN IT THE SHOP AND WHEN THEY PUT IT ON THE MACHINE IT DOESN'T REGISTER ANY ERROR CODES OR MALFUNCTION CODES. HOWEVER, IT STILL SHUTS OFF. I HAVE CHILDREN AND DON'T WANT TO BE IN AN ACCIDENT WHEN I KNOW MY CAR WILL SHUT OFF AT A MOMENTS NOTICE!
Mfg Campaign: 11299142
Recall Date: Jan 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE VEHICLE LITERALLY CUTS OFF WHILE I AM DRIVING I HAVE TAKEN IT THE SHOP AND WHEN THEY PUT IT ON THE MACHINE IT DOESN'T REGISTER ANY ERROR CODES OR MALFUNCTION CODES. HOWEVER, IT STILL SHUTS OFF. I HAVE CHILDREN AND DON'T WANT TO BE IN AN ACCIDENT WHEN I KNOW MY CAR WILL SHUT OFF AT A MOMENTS NOTICE!
Corrective Action:
THE VEHICLE LITERALLY CUTS OFF WHILE I AM DRIVING I HAVE TAKEN IT THE SHOP AND WHEN THEY PUT IT ON THE MACHINE IT DOESN'T REGISTER ANY ERROR CODES OR MALFUNCTION CODES. HOWEVER, IT STILL SHUTS OFF. I HAVE CHILDREN AND DON'T WANT TO BE IN AN ACCIDENT WHEN I KNOW MY CAR WILL SHUT OFF AT A MOMENTS NOTICE!
Additional Notes:
THE VEHICLE LITERALLY CUTS OFF WHILE I AM DRIVING I HAVE TAKEN IT THE SHOP AND WHEN THEY PUT IT ON THE MACHINE IT DOESN'T REGISTER ANY ERROR CODES OR MALFUNCTION CODES. HOWEVER, IT STILL SHUTS OFF. I HAVE CHILDREN AND DON'T WANT TO BE IN AN ACCIDENT WHEN I KNOW MY CAR WILL SHUT OFF AT A MOMENTS NOTICE!
Mfg Campaign: 11299142
Recall Date: Jan 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE VEHICLE LITERALLY CUTS OFF WHILE I AM DRIVING I HAVE TAKEN IT THE SHOP AND WHEN THEY PUT IT ON THE MACHINE IT DOESN'T REGISTER ANY ERROR CODES OR MALFUNCTION CODES. HOWEVER, IT STILL SHUTS OFF. I HAVE CHILDREN AND DON'T WANT TO BE IN AN ACCIDENT WHEN I KNOW MY CAR WILL SHUT OFF AT A MOMENTS NOTICE!
Corrective Action:
THE VEHICLE LITERALLY CUTS OFF WHILE I AM DRIVING I HAVE TAKEN IT THE SHOP AND WHEN THEY PUT IT ON THE MACHINE IT DOESN'T REGISTER ANY ERROR CODES OR MALFUNCTION CODES. HOWEVER, IT STILL SHUTS OFF. I HAVE CHILDREN AND DON'T WANT TO BE IN AN ACCIDENT WHEN I KNOW MY CAR WILL SHUT OFF AT A MOMENTS NOTICE!
Additional Notes:
THE VEHICLE LITERALLY CUTS OFF WHILE I AM DRIVING I HAVE TAKEN IT THE SHOP AND WHEN THEY PUT IT ON THE MACHINE IT DOESN'T REGISTER ANY ERROR CODES OR MALFUNCTION CODES. HOWEVER, IT STILL SHUTS OFF. I HAVE CHILDREN AND DON'T WANT TO BE IN AN ACCIDENT WHEN I KNOW MY CAR WILL SHUT OFF AT A MOMENTS NOTICE!
Mfg Campaign: 11299142
Recall Date: Jan 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY 2017 CHRYSLER 200, THAT I PURCHASED ON OCTOBER 8, 2018 HAS STARTED TO JUST SHUT DOWN WHILE I'M DRIVING, WITH NO WARNING. THIS IS EXTREMELY DANGEROUS ESPECIALLY IN THE TYPE OF BUSY TRAFFIC THAT I DRIVE IN, DAILY. I'M THANKFUL THAT THE TIMES IT DID SHUT OFF, IT HAPPENED IN MY NEIGHBORHOOD, WHILE I WAS SLOWING DOWN TO STOP AT A STOP SIGN, AND BEFORE I'D GOTTEN INTO HEAVY TRAFFIC. IT SHUT DOWN ON DECEMBER 20, 2019 AT A STOP SIGN, AND THE EXACT SAME THING HAPPENED AGAIN ON DECEMBER 22, 2019. BOTH TIMES, IT DIDN'T RESTART IMMEDIATELY WHEN I PRESSED THE START BUTTON. IT STALLED FOR A MOMENT THE FIRST TIME, AND PERHAPS 2 MINUTES THE SECOND TIME. I TURNED ON MY EMERGENCY BLANKERS THE 2ND TIME IT HAPPENED, AND I LET OTHER DRIVERS KNOW TO GO AROUND ME BECAUSE IT TOOK A LITTLE LONGER TO RESTART. THIS ISN'T SAFE, NOR IS IT GOOD FOR ME AS A CONSUMER. THAT'S WHY I BOUGHT AN ALMOST NEW CAR SO I WOULDN'T HAVE ISSUES SUCH AS THIS WHILE DRIVING.
Corrective Action:
MY 2017 CHRYSLER 200, THAT I PURCHASED ON OCTOBER 8, 2018 HAS STARTED TO JUST SHUT DOWN WHILE I'M DRIVING, WITH NO WARNING. THIS IS EXTREMELY DANGEROUS ESPECIALLY IN THE TYPE OF BUSY TRAFFIC THAT I DRIVE IN, DAILY. I'M THANKFUL THAT THE TIMES IT DID SHUT OFF, IT HAPPENED IN MY NEIGHBORHOOD, WHILE I WAS SLOWING DOWN TO STOP AT A STOP SIGN, AND BEFORE I'D GOTTEN INTO HEAVY TRAFFIC. IT SHUT DOWN ON DECEMBER 20, 2019 AT A STOP SIGN, AND THE EXACT SAME THING HAPPENED AGAIN ON DECEMBER 22, 2019. BOTH TIMES, IT DIDN'T RESTART IMMEDIATELY WHEN I PRESSED THE START BUTTON. IT STALLED FOR A MOMENT THE FIRST TIME, AND PERHAPS 2 MINUTES THE SECOND TIME. I TURNED ON MY EMERGENCY BLANKERS THE 2ND TIME IT HAPPENED, AND I LET OTHER DRIVERS KNOW TO GO AROUND ME BECAUSE IT TOOK A LITTLE LONGER TO RESTART. THIS ISN'T SAFE, NOR IS IT GOOD FOR ME AS A CONSUMER. THAT'S WHY I BOUGHT AN ALMOST NEW CAR SO I WOULDN'T HAVE ISSUES SUCH AS THIS WHILE DRIVING.
Additional Notes:
MY 2017 CHRYSLER 200, THAT I PURCHASED ON OCTOBER 8, 2018 HAS STARTED TO JUST SHUT DOWN WHILE I'M DRIVING, WITH NO WARNING. THIS IS EXTREMELY DANGEROUS ESPECIALLY IN THE TYPE OF BUSY TRAFFIC THAT I DRIVE IN, DAILY. I'M THANKFUL THAT THE TIMES IT DID SHUT OFF, IT HAPPENED IN MY NEIGHBORHOOD, WHILE I WAS SLOWING DOWN TO STOP AT A STOP SIGN, AND BEFORE I'D GOTTEN INTO HEAVY TRAFFIC. IT SHUT DOWN ON DECEMBER 20, 2019 AT A STOP SIGN, AND THE EXACT SAME THING HAPPENED AGAIN ON DECEMBER 22, 2019. BOTH TIMES, IT DIDN'T RESTART IMMEDIATELY WHEN I PRESSED THE START BUTTON. IT STALLED FOR A MOMENT THE FIRST TIME, AND PERHAPS 2 MINUTES THE SECOND TIME. I TURNED ON MY EMERGENCY BLANKERS THE 2ND TIME IT HAPPENED, AND I LET OTHER DRIVERS KNOW TO GO AROUND ME BECAUSE IT TOOK A LITTLE LONGER TO RESTART. THIS ISN'T SAFE, NOR IS IT GOOD FOR ME AS A CONSUMER. THAT'S WHY I BOUGHT AN ALMOST NEW CAR SO I WOULDN'T HAVE ISSUES SUCH AS THIS WHILE DRIVING.
Mfg Campaign: 11291082
Recall Date: Dec 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHRYSLER 200. WHILE DRIVING AT LOW SPEEDS, THE SERVICE TRANSMISSION SHIFTER WARNING INDICATOR ILLUMINATED. IN ADDITION, THE EMERGENCY BRAKES UNINTENTIONALLY ENGAGED AND THE CONTACT WAS UNABLE TO MOVE THE VEHICLE. THE CONTACT MENTIONED THAT THE FAILURE PREVIOUSLY OCCURRED AND THE SHIFTER WAS REPLACED. THE VEHICLE WAS TOWED TO WOODY FOLSOM FORD (1633 GOLDEN ISLES W, BAXLEY, GA 31513, (912) 367-2466), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHRYSLER 200. WHILE DRIVING AT LOW SPEEDS, THE SERVICE TRANSMISSION SHIFTER WARNING INDICATOR ILLUMINATED. IN ADDITION, THE EMERGENCY BRAKES UNINTENTIONALLY ENGAGED AND THE CONTACT WAS UNABLE TO MOVE THE VEHICLE. THE CONTACT MENTIONED THAT THE FAILURE PREVIOUSLY OCCURRED AND THE SHIFTER WAS REPLACED. THE VEHICLE WAS TOWED TO WOODY FOLSOM FORD (1633 GOLDEN ISLES W, BAXLEY, GA 31513, (912) 367-2466), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHRYSLER 200. WHILE DRIVING AT LOW SPEEDS, THE SERVICE TRANSMISSION SHIFTER WARNING INDICATOR ILLUMINATED. IN ADDITION, THE EMERGENCY BRAKES UNINTENTIONALLY ENGAGED AND THE CONTACT WAS UNABLE TO MOVE THE VEHICLE. THE CONTACT MENTIONED THAT THE FAILURE PREVIOUSLY OCCURRED AND THE SHIFTER WAS REPLACED. THE VEHICLE WAS TOWED TO WOODY FOLSOM FORD (1633 GOLDEN ISLES W, BAXLEY, GA 31513, (912) 367-2466), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Mfg Campaign: 11287164
Recall Date: Dec 5, 2019
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