Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain Mopar Stage 1 Kit Performance Packages Powertrain Control Modules (PCM) Part Numbers P5160023, P5160025, and Demon Crate PCM Part Number 68412287AA. The PCMs are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U82, U83
Recall Date: Jul 12, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2017 Dodge Charger and Chrysler 300 vehicles equipped with all-wheel drive (AWD). The front driveshaft bolts may loosen and allow the front driveshaft to disconnect, potentially causing a loss of motive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T03
Recall Date: Feb 14, 2017
Consumer Complaints
98 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The oil filter housing w/sender unit leaks oil under the upper intake plemun. The oil filter Chrysler installed in the vehicle is plastic.
Corrective Action:
The oil filter housing w/sender unit leaks oil under the upper intake plemun. The oil filter Chrysler installed in the vehicle is plastic.
Additional Notes:
The oil filter housing w/sender unit leaks oil under the upper intake plemun. The oil filter Chrysler installed in the vehicle is plastic.
Mfg Campaign: 11628219
Recall Date: Dec 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Fuel pump lid is electrical connection is cause a malfunction when fuel up and burning a hole in the electrical connection causing fuel to leak out under the back seat this need to be fix before someone is killed do to a fire this is the 2n time being replace and the same issue
Corrective Action:
Fuel pump lid is electrical connection is cause a malfunction when fuel up and burning a hole in the electrical connection causing fuel to leak out under the back seat this need to be fix before someone is killed do to a fire this is the 2n time being replace and the same issue
Additional Notes:
Fuel pump lid is electrical connection is cause a malfunction when fuel up and burning a hole in the electrical connection causing fuel to leak out under the back seat this need to be fix before someone is killed do to a fire this is the 2n time being replace and the same issue
Mfg Campaign: 11624171
Recall Date: Nov 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Fuel pump lid is electrical connection is cause a malfunction when fuel up and burning a hole in the electrical connection causing fuel to leak out under the back seat this need to be fix before someone is killed do to a fire this is the 2n time being replace and the same issue
Corrective Action:
Fuel pump lid is electrical connection is cause a malfunction when fuel up and burning a hole in the electrical connection causing fuel to leak out under the back seat this need to be fix before someone is killed do to a fire this is the 2n time being replace and the same issue
Additional Notes:
Fuel pump lid is electrical connection is cause a malfunction when fuel up and burning a hole in the electrical connection causing fuel to leak out under the back seat this need to be fix before someone is killed do to a fire this is the 2n time being replace and the same issue
Mfg Campaign: 11624171
Recall Date: Nov 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
When gas tank is filled with more that 3/4 of a tank of gas, fumes are very strong within the vehicle and around it. This continues until the gas tank has less than 3/4 of a tank of gas. There is a recall for the evap canister on my year, make and model...but my VIN is not included.
Corrective Action:
When gas tank is filled with more that 3/4 of a tank of gas, fumes are very strong within the vehicle and around it. This continues until the gas tank has less than 3/4 of a tank of gas. There is a recall for the evap canister on my year, make and model...but my VIN is not included.
Additional Notes:
When gas tank is filled with more that 3/4 of a tank of gas, fumes are very strong within the vehicle and around it. This continues until the gas tank has less than 3/4 of a tank of gas. There is a recall for the evap canister on my year, make and model...but my VIN is not included.
Mfg Campaign: 11622534
Recall Date: Oct 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
1- Electrical components lost communication with all module I have diagnostic from dealer. 2- When happened car loose power putting my own safety and other at risk I don’t feel safety no more and all possible lights on dashboard come on. 3- I bring my car to dealer to do a diagnostic and said need change whole car harness, at time that dealer check 68 DYC was show, before happening to me twice and brin to shop close to my house one time has 85 DTC and second time 63 DTC I have diagnostic copy from dealer and from shop. 4- Dealer diagnosed my car. 5- It happened suddenly not warning at all when happened have to stop as soon as I can turn off engine and wait some minutes and turn on again after that engine light come on all the time and car can driving again. 6- Also a year ago on march last year my car was updated from Uconnect and a corrupt file from them damaged my radio they have to install a new radio with new software update for this reason at Uconnect expense, don’t know if this is related to this new problem that I have now, also send you the diagnostic at that time.
Corrective Action:
1- Electrical components lost communication with all module I have diagnostic from dealer. 2- When happened car loose power putting my own safety and other at risk I don’t feel safety no more and all possible lights on dashboard come on. 3- I bring my car to dealer to do a diagnostic and said need change whole car harness, at time that dealer check 68 DYC was show, before happening to me twice and brin to shop close to my house one time has 85 DTC and second time 63 DTC I have diagnostic copy from dealer and from shop. 4- Dealer diagnosed my car. 5- It happened suddenly not warning at all when happened have to stop as soon as I can turn off engine and wait some minutes and turn on again after that engine light come on all the time and car can driving again. 6- Also a year ago on march last year my car was updated from Uconnect and a corrupt file from them damaged my radio they have to install a new radio with new software update for this reason at Uconnect expense, don’t know if this is related to this new problem that I have now, also send you the diagnostic at that time.
Additional Notes:
1- Electrical components lost communication with all module I have diagnostic from dealer. 2- When happened car loose power putting my own safety and other at risk I don’t feel safety no more and all possible lights on dashboard come on. 3- I bring my car to dealer to do a diagnostic and said need change whole car harness, at time that dealer check 68 DYC was show, before happening to me twice and brin to shop close to my house one time has 85 DTC and second time 63 DTC I have diagnostic copy from dealer and from shop. 4- Dealer diagnosed my car. 5- It happened suddenly not warning at all when happened have to stop as soon as I can turn off engine and wait some minutes and turn on again after that engine light come on all the time and car can driving again. 6- Also a year ago on march last year my car was updated from Uconnect and a corrupt file from them damaged my radio they have to install a new radio with new software update for this reason at Uconnect expense, don’t know if this is related to this new problem that I have now, also send you the diagnostic at that time.
Mfg Campaign: 11609113
Recall Date: Aug 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
1- Electrical components lost communication with all module I have diagnostic from dealer. 2- When happened car loose power putting my own safety and other at risk I don’t feel safety no more and all possible lights on dashboard come on. 3- I bring my car to dealer to do a diagnostic and said need change whole car harness, at time that dealer check 68 DYC was show, before happening to me twice and brin to shop close to my house one time has 85 DTC and second time 63 DTC I have diagnostic copy from dealer and from shop. 4- Dealer diagnosed my car. 5- It happened suddenly not warning at all when happened have to stop as soon as I can turn off engine and wait some minutes and turn on again after that engine light come on all the time and car can driving again. 6- Also a year ago on march last year my car was updated from Uconnect and a corrupt file from them damaged my radio they have to install a new radio with new software update for this reason at Uconnect expense, don’t know if this is related to this new problem that I have now, also send you the diagnostic at that time.
Corrective Action:
1- Electrical components lost communication with all module I have diagnostic from dealer. 2- When happened car loose power putting my own safety and other at risk I don’t feel safety no more and all possible lights on dashboard come on. 3- I bring my car to dealer to do a diagnostic and said need change whole car harness, at time that dealer check 68 DYC was show, before happening to me twice and brin to shop close to my house one time has 85 DTC and second time 63 DTC I have diagnostic copy from dealer and from shop. 4- Dealer diagnosed my car. 5- It happened suddenly not warning at all when happened have to stop as soon as I can turn off engine and wait some minutes and turn on again after that engine light come on all the time and car can driving again. 6- Also a year ago on march last year my car was updated from Uconnect and a corrupt file from them damaged my radio they have to install a new radio with new software update for this reason at Uconnect expense, don’t know if this is related to this new problem that I have now, also send you the diagnostic at that time.
Additional Notes:
1- Electrical components lost communication with all module I have diagnostic from dealer. 2- When happened car loose power putting my own safety and other at risk I don’t feel safety no more and all possible lights on dashboard come on. 3- I bring my car to dealer to do a diagnostic and said need change whole car harness, at time that dealer check 68 DYC was show, before happening to me twice and brin to shop close to my house one time has 85 DTC and second time 63 DTC I have diagnostic copy from dealer and from shop. 4- Dealer diagnosed my car. 5- It happened suddenly not warning at all when happened have to stop as soon as I can turn off engine and wait some minutes and turn on again after that engine light come on all the time and car can driving again. 6- Also a year ago on march last year my car was updated from Uconnect and a corrupt file from them damaged my radio they have to install a new radio with new software update for this reason at Uconnect expense, don’t know if this is related to this new problem that I have now, also send you the diagnostic at that time.
Mfg Campaign: 11609113
Recall Date: Aug 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Have been having power steering problems over the past few years. Started by displaying a shift to park message while driving, my car would then lose power and shut down completely and power steering would lock up. Have taken to dealerships and independent mechanics and was told it was the wiring harness which they repaired several times and the car continued to have the issue. Approximately 3 months ago I was driving 55mph on highway when suddenly without any warning, the power steering failed and locked up making it very difficult to turn the wheel to get the vehicle off the highway safely. The power steering locking up put myself, my passengers and other drivers at risk bc I had no control over the steering. When I got the vehicle off of the highway a message repeatedly coming on and off saying “service power steering “ and another message saying power steering assist off service system. I was able to get the vehicle home, however the steering was extremely difficult especially in turns which is a major safety concern increasing a risk of an accident. I have done a lot of research about this issue and have found that there are numerous others with the same issue and same make/model as my 2016 Chrysler 300 C. I took the vehicle to another independent mechanic and they told me they couldn’t figure out what is wrong with it. I made another appointment with another mechanic and when I attempted to drive it “manually” as I had to do when it initially started doing this, the electric power steering has now completely locked up and the wheel is not functional at all and power steering has completely failed. This is not only a huge inconvenience but a serious safety hazard and should be investigated by the manufacturer.
Corrective Action:
Have been having power steering problems over the past few years. Started by displaying a shift to park message while driving, my car would then lose power and shut down completely and power steering would lock up. Have taken to dealerships and independent mechanics and was told it was the wiring harness which they repaired several times and the car continued to have the issue. Approximately 3 months ago I was driving 55mph on highway when suddenly without any warning, the power steering failed and locked up making it very difficult to turn the wheel to get the vehicle off the highway safely. The power steering locking up put myself, my passengers and other drivers at risk bc I had no control over the steering. When I got the vehicle off of the highway a message repeatedly coming on and off saying “service power steering “ and another message saying power steering assist off service system. I was able to get the vehicle home, however the steering was extremely difficult especially in turns which is a major safety concern increasing a risk of an accident. I have done a lot of research about this issue and have found that there are numerous others with the same issue and same make/model as my 2016 Chrysler 300 C. I took the vehicle to another independent mechanic and they told me they couldn’t figure out what is wrong with it. I made another appointment with another mechanic and when I attempted to drive it “manually” as I had to do when it initially started doing this, the electric power steering has now completely locked up and the wheel is not functional at all and power steering has completely failed. This is not only a huge inconvenience but a serious safety hazard and should be investigated by the manufacturer.
Additional Notes:
Have been having power steering problems over the past few years. Started by displaying a shift to park message while driving, my car would then lose power and shut down completely and power steering would lock up. Have taken to dealerships and independent mechanics and was told it was the wiring harness which they repaired several times and the car continued to have the issue. Approximately 3 months ago I was driving 55mph on highway when suddenly without any warning, the power steering failed and locked up making it very difficult to turn the wheel to get the vehicle off the highway safely. The power steering locking up put myself, my passengers and other drivers at risk bc I had no control over the steering. When I got the vehicle off of the highway a message repeatedly coming on and off saying “service power steering “ and another message saying power steering assist off service system. I was able to get the vehicle home, however the steering was extremely difficult especially in turns which is a major safety concern increasing a risk of an accident. I have done a lot of research about this issue and have found that there are numerous others with the same issue and same make/model as my 2016 Chrysler 300 C. I took the vehicle to another independent mechanic and they told me they couldn’t figure out what is wrong with it. I made another appointment with another mechanic and when I attempted to drive it “manually” as I had to do when it initially started doing this, the electric power steering has now completely locked up and the wheel is not functional at all and power steering has completely failed. This is not only a huge inconvenience but a serious safety hazard and should be investigated by the manufacturer.
Mfg Campaign: 11595998
Recall Date: Jun 23, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Have been having power steering problems over the past few years. Started by displaying a shift to park message while driving, my car would then lose power and shut down completely and power steering would lock up. Have taken to dealerships and independent mechanics and was told it was the wiring harness which they repaired several times and the car continued to have the issue. Approximately 3 months ago I was driving 55mph on highway when suddenly without any warning, the power steering failed and locked up making it very difficult to turn the wheel to get the vehicle off the highway safely. The power steering locking up put myself, my passengers and other drivers at risk bc I had no control over the steering. When I got the vehicle off of the highway a message repeatedly coming on and off saying “service power steering “ and another message saying power steering assist off service system. I was able to get the vehicle home, however the steering was extremely difficult especially in turns which is a major safety concern increasing a risk of an accident. I have done a lot of research about this issue and have found that there are numerous others with the same issue and same make/model as my 2016 Chrysler 300 C. I took the vehicle to another independent mechanic and they told me they couldn’t figure out what is wrong with it. I made another appointment with another mechanic and when I attempted to drive it “manually” as I had to do when it initially started doing this, the electric power steering has now completely locked up and the wheel is not functional at all and power steering has completely failed. This is not only a huge inconvenience but a serious safety hazard and should be investigated by the manufacturer.
Corrective Action:
Have been having power steering problems over the past few years. Started by displaying a shift to park message while driving, my car would then lose power and shut down completely and power steering would lock up. Have taken to dealerships and independent mechanics and was told it was the wiring harness which they repaired several times and the car continued to have the issue. Approximately 3 months ago I was driving 55mph on highway when suddenly without any warning, the power steering failed and locked up making it very difficult to turn the wheel to get the vehicle off the highway safely. The power steering locking up put myself, my passengers and other drivers at risk bc I had no control over the steering. When I got the vehicle off of the highway a message repeatedly coming on and off saying “service power steering “ and another message saying power steering assist off service system. I was able to get the vehicle home, however the steering was extremely difficult especially in turns which is a major safety concern increasing a risk of an accident. I have done a lot of research about this issue and have found that there are numerous others with the same issue and same make/model as my 2016 Chrysler 300 C. I took the vehicle to another independent mechanic and they told me they couldn’t figure out what is wrong with it. I made another appointment with another mechanic and when I attempted to drive it “manually” as I had to do when it initially started doing this, the electric power steering has now completely locked up and the wheel is not functional at all and power steering has completely failed. This is not only a huge inconvenience but a serious safety hazard and should be investigated by the manufacturer.
Additional Notes:
Have been having power steering problems over the past few years. Started by displaying a shift to park message while driving, my car would then lose power and shut down completely and power steering would lock up. Have taken to dealerships and independent mechanics and was told it was the wiring harness which they repaired several times and the car continued to have the issue. Approximately 3 months ago I was driving 55mph on highway when suddenly without any warning, the power steering failed and locked up making it very difficult to turn the wheel to get the vehicle off the highway safely. The power steering locking up put myself, my passengers and other drivers at risk bc I had no control over the steering. When I got the vehicle off of the highway a message repeatedly coming on and off saying “service power steering “ and another message saying power steering assist off service system. I was able to get the vehicle home, however the steering was extremely difficult especially in turns which is a major safety concern increasing a risk of an accident. I have done a lot of research about this issue and have found that there are numerous others with the same issue and same make/model as my 2016 Chrysler 300 C. I took the vehicle to another independent mechanic and they told me they couldn’t figure out what is wrong with it. I made another appointment with another mechanic and when I attempted to drive it “manually” as I had to do when it initially started doing this, the electric power steering has now completely locked up and the wheel is not functional at all and power steering has completely failed. This is not only a huge inconvenience but a serious safety hazard and should be investigated by the manufacturer.
Mfg Campaign: 11595998
Recall Date: Jun 23, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Have been having power steering problems over the past few years. Started by displaying a shift to park message while driving, my car would then lose power and shut down completely and power steering would lock up. Have taken to dealerships and independent mechanics and was told it was the wiring harness which they repaired several times and the car continued to have the issue. Approximately 3 months ago I was driving 55mph on highway when suddenly without any warning, the power steering failed and locked up making it very difficult to turn the wheel to get the vehicle off the highway safely. The power steering locking up put myself, my passengers and other drivers at risk bc I had no control over the steering. When I got the vehicle off of the highway a message repeatedly coming on and off saying “service power steering “ and another message saying power steering assist off service system. I was able to get the vehicle home, however the steering was extremely difficult especially in turns which is a major safety concern increasing a risk of an accident. I have done a lot of research about this issue and have found that there are numerous others with the same issue and same make/model as my 2016 Chrysler 300 C. I took the vehicle to another independent mechanic and they told me they couldn’t figure out what is wrong with it. I made another appointment with another mechanic and when I attempted to drive it “manually” as I had to do when it initially started doing this, the electric power steering has now completely locked up and the wheel is not functional at all and power steering has completely failed. This is not only a huge inconvenience but a serious safety hazard and should be investigated by the manufacturer.
Corrective Action:
Have been having power steering problems over the past few years. Started by displaying a shift to park message while driving, my car would then lose power and shut down completely and power steering would lock up. Have taken to dealerships and independent mechanics and was told it was the wiring harness which they repaired several times and the car continued to have the issue. Approximately 3 months ago I was driving 55mph on highway when suddenly without any warning, the power steering failed and locked up making it very difficult to turn the wheel to get the vehicle off the highway safely. The power steering locking up put myself, my passengers and other drivers at risk bc I had no control over the steering. When I got the vehicle off of the highway a message repeatedly coming on and off saying “service power steering “ and another message saying power steering assist off service system. I was able to get the vehicle home, however the steering was extremely difficult especially in turns which is a major safety concern increasing a risk of an accident. I have done a lot of research about this issue and have found that there are numerous others with the same issue and same make/model as my 2016 Chrysler 300 C. I took the vehicle to another independent mechanic and they told me they couldn’t figure out what is wrong with it. I made another appointment with another mechanic and when I attempted to drive it “manually” as I had to do when it initially started doing this, the electric power steering has now completely locked up and the wheel is not functional at all and power steering has completely failed. This is not only a huge inconvenience but a serious safety hazard and should be investigated by the manufacturer.
Additional Notes:
Have been having power steering problems over the past few years. Started by displaying a shift to park message while driving, my car would then lose power and shut down completely and power steering would lock up. Have taken to dealerships and independent mechanics and was told it was the wiring harness which they repaired several times and the car continued to have the issue. Approximately 3 months ago I was driving 55mph on highway when suddenly without any warning, the power steering failed and locked up making it very difficult to turn the wheel to get the vehicle off the highway safely. The power steering locking up put myself, my passengers and other drivers at risk bc I had no control over the steering. When I got the vehicle off of the highway a message repeatedly coming on and off saying “service power steering “ and another message saying power steering assist off service system. I was able to get the vehicle home, however the steering was extremely difficult especially in turns which is a major safety concern increasing a risk of an accident. I have done a lot of research about this issue and have found that there are numerous others with the same issue and same make/model as my 2016 Chrysler 300 C. I took the vehicle to another independent mechanic and they told me they couldn’t figure out what is wrong with it. I made another appointment with another mechanic and when I attempted to drive it “manually” as I had to do when it initially started doing this, the electric power steering has now completely locked up and the wheel is not functional at all and power steering has completely failed. This is not only a huge inconvenience but a serious safety hazard and should be investigated by the manufacturer.
Mfg Campaign: 11595998
Recall Date: Jun 23, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact's son owns a 2016 Chrysler 300. The contact stated that the horn was inoperable. Additionally, the contact stated while her son was driving 60-65 MPH, the vehicle lost power steering functionality inadvertently. There was no warning light illuminated. The contact stated that the driver was able to veer to the side of the road. The contact stated that the driver turned off and restarted the vehicle, and the power steering became functional. The contact stated that the driver was able to drive to the residence. The vehicle was taken to an independent mechanic, where the failure could not be duplicated, and the contact was referred to the dealer. The dealer was contacted, and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 31,000.
Corrective Action:
The contact's son owns a 2016 Chrysler 300. The contact stated that the horn was inoperable. Additionally, the contact stated while her son was driving 60-65 MPH, the vehicle lost power steering functionality inadvertently. There was no warning light illuminated. The contact stated that the driver was able to veer to the side of the road. The contact stated that the driver turned off and restarted the vehicle, and the power steering became functional. The contact stated that the driver was able to drive to the residence. The vehicle was taken to an independent mechanic, where the failure could not be duplicated, and the contact was referred to the dealer. The dealer was contacted, and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 31,000.
Additional Notes:
The contact's son owns a 2016 Chrysler 300. The contact stated that the horn was inoperable. Additionally, the contact stated while her son was driving 60-65 MPH, the vehicle lost power steering functionality inadvertently. There was no warning light illuminated. The contact stated that the driver was able to veer to the side of the road. The contact stated that the driver turned off and restarted the vehicle, and the power steering became functional. The contact stated that the driver was able to drive to the residence. The vehicle was taken to an independent mechanic, where the failure could not be duplicated, and the contact was referred to the dealer. The dealer was contacted, and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 31,000.
Mfg Campaign: 11580698
Recall Date: Apr 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact's son owns a 2016 Chrysler 300. The contact stated that the horn was inoperable. Additionally, the contact stated while her son was driving 60-65 MPH, the vehicle lost power steering functionality inadvertently. There was no warning light illuminated. The contact stated that the driver was able to veer to the side of the road. The contact stated that the driver turned off and restarted the vehicle, and the power steering became functional. The contact stated that the driver was able to drive to the residence. The vehicle was taken to an independent mechanic, where the failure could not be duplicated, and the contact was referred to the dealer. The dealer was contacted, and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 31,000.
Corrective Action:
The contact's son owns a 2016 Chrysler 300. The contact stated that the horn was inoperable. Additionally, the contact stated while her son was driving 60-65 MPH, the vehicle lost power steering functionality inadvertently. There was no warning light illuminated. The contact stated that the driver was able to veer to the side of the road. The contact stated that the driver turned off and restarted the vehicle, and the power steering became functional. The contact stated that the driver was able to drive to the residence. The vehicle was taken to an independent mechanic, where the failure could not be duplicated, and the contact was referred to the dealer. The dealer was contacted, and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 31,000.
Additional Notes:
The contact's son owns a 2016 Chrysler 300. The contact stated that the horn was inoperable. Additionally, the contact stated while her son was driving 60-65 MPH, the vehicle lost power steering functionality inadvertently. There was no warning light illuminated. The contact stated that the driver was able to veer to the side of the road. The contact stated that the driver turned off and restarted the vehicle, and the power steering became functional. The contact stated that the driver was able to drive to the residence. The vehicle was taken to an independent mechanic, where the failure could not be duplicated, and the contact was referred to the dealer. The dealer was contacted, and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 31,000.
Mfg Campaign: 11580698
Recall Date: Apr 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
oil filter housing, oil pulled to back of engine creating hole, all oil leaked out.
Corrective Action:
oil filter housing, oil pulled to back of engine creating hole, all oil leaked out.
Additional Notes:
oil filter housing, oil pulled to back of engine creating hole, all oil leaked out.
Mfg Campaign: 11572049
Recall Date: Feb 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Main Fuel Pump and accompanied electrical connect. The fuel pump and electrical wiring harness is available upon request. My safety was at risk due to a faulty electrical connection inside the fuel tank. My vehicle made a loud hmming sound at a stop sign, upon continuing forward the vehicle shut off randomly. Upon inspection, the fuel was not sending to the engine. We bought a new fuel pump and replaced at the side of the road. When inspecting the OEM fuel pump and accompanied electrical connection, we noticed over heated wiring and melts plastic inside the fuel tank on the underside of the fuel pump, as well as burnt connections on the outside of the fuel tank on the tip side of the fuel pump. We have pictures to support. No warning signs, signals, or lights were present at the time of failure. When purchasing new fuel pump, there were no instructions for replacement of electrical connections. The only indication we found as to what was happening was through public forums online, showing the electrical wiring was faulty and needed replacing with the alternative wiring harness due to wiring (hot wire, b+) being located too close to the grounding wiring causing it to burn amd/or arch creating a problem with which could cause fire and explosion. No information was readily available nor have we received any information on potential catastrophic injury or failure.
Corrective Action:
Main Fuel Pump and accompanied electrical connect. The fuel pump and electrical wiring harness is available upon request. My safety was at risk due to a faulty electrical connection inside the fuel tank. My vehicle made a loud hmming sound at a stop sign, upon continuing forward the vehicle shut off randomly. Upon inspection, the fuel was not sending to the engine. We bought a new fuel pump and replaced at the side of the road. When inspecting the OEM fuel pump and accompanied electrical connection, we noticed over heated wiring and melts plastic inside the fuel tank on the underside of the fuel pump, as well as burnt connections on the outside of the fuel tank on the tip side of the fuel pump. We have pictures to support. No warning signs, signals, or lights were present at the time of failure. When purchasing new fuel pump, there were no instructions for replacement of electrical connections. The only indication we found as to what was happening was through public forums online, showing the electrical wiring was faulty and needed replacing with the alternative wiring harness due to wiring (hot wire, b+) being located too close to the grounding wiring causing it to burn amd/or arch creating a problem with which could cause fire and explosion. No information was readily available nor have we received any information on potential catastrophic injury or failure.
Additional Notes:
Main Fuel Pump and accompanied electrical connect. The fuel pump and electrical wiring harness is available upon request. My safety was at risk due to a faulty electrical connection inside the fuel tank. My vehicle made a loud hmming sound at a stop sign, upon continuing forward the vehicle shut off randomly. Upon inspection, the fuel was not sending to the engine. We bought a new fuel pump and replaced at the side of the road. When inspecting the OEM fuel pump and accompanied electrical connection, we noticed over heated wiring and melts plastic inside the fuel tank on the underside of the fuel pump, as well as burnt connections on the outside of the fuel tank on the tip side of the fuel pump. We have pictures to support. No warning signs, signals, or lights were present at the time of failure. When purchasing new fuel pump, there were no instructions for replacement of electrical connections. The only indication we found as to what was happening was through public forums online, showing the electrical wiring was faulty and needed replacing with the alternative wiring harness due to wiring (hot wire, b+) being located too close to the grounding wiring causing it to burn amd/or arch creating a problem with which could cause fire and explosion. No information was readily available nor have we received any information on potential catastrophic injury or failure.
Mfg Campaign: 11571171
Recall Date: Feb 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Main Fuel Pump and accompanied electrical connect. The fuel pump and electrical wiring harness is available upon request. My safety was at risk due to a faulty electrical connection inside the fuel tank. My vehicle made a loud hmming sound at a stop sign, upon continuing forward the vehicle shut off randomly. Upon inspection, the fuel was not sending to the engine. We bought a new fuel pump and replaced at the side of the road. When inspecting the OEM fuel pump and accompanied electrical connection, we noticed over heated wiring and melts plastic inside the fuel tank on the underside of the fuel pump, as well as burnt connections on the outside of the fuel tank on the tip side of the fuel pump. We have pictures to support. No warning signs, signals, or lights were present at the time of failure. When purchasing new fuel pump, there were no instructions for replacement of electrical connections. The only indication we found as to what was happening was through public forums online, showing the electrical wiring was faulty and needed replacing with the alternative wiring harness due to wiring (hot wire, b+) being located too close to the grounding wiring causing it to burn amd/or arch creating a problem with which could cause fire and explosion. No information was readily available nor have we received any information on potential catastrophic injury or failure.
Corrective Action:
Main Fuel Pump and accompanied electrical connect. The fuel pump and electrical wiring harness is available upon request. My safety was at risk due to a faulty electrical connection inside the fuel tank. My vehicle made a loud hmming sound at a stop sign, upon continuing forward the vehicle shut off randomly. Upon inspection, the fuel was not sending to the engine. We bought a new fuel pump and replaced at the side of the road. When inspecting the OEM fuel pump and accompanied electrical connection, we noticed over heated wiring and melts plastic inside the fuel tank on the underside of the fuel pump, as well as burnt connections on the outside of the fuel tank on the tip side of the fuel pump. We have pictures to support. No warning signs, signals, or lights were present at the time of failure. When purchasing new fuel pump, there were no instructions for replacement of electrical connections. The only indication we found as to what was happening was through public forums online, showing the electrical wiring was faulty and needed replacing with the alternative wiring harness due to wiring (hot wire, b+) being located too close to the grounding wiring causing it to burn amd/or arch creating a problem with which could cause fire and explosion. No information was readily available nor have we received any information on potential catastrophic injury or failure.
Additional Notes:
Main Fuel Pump and accompanied electrical connect. The fuel pump and electrical wiring harness is available upon request. My safety was at risk due to a faulty electrical connection inside the fuel tank. My vehicle made a loud hmming sound at a stop sign, upon continuing forward the vehicle shut off randomly. Upon inspection, the fuel was not sending to the engine. We bought a new fuel pump and replaced at the side of the road. When inspecting the OEM fuel pump and accompanied electrical connection, we noticed over heated wiring and melts plastic inside the fuel tank on the underside of the fuel pump, as well as burnt connections on the outside of the fuel tank on the tip side of the fuel pump. We have pictures to support. No warning signs, signals, or lights were present at the time of failure. When purchasing new fuel pump, there were no instructions for replacement of electrical connections. The only indication we found as to what was happening was through public forums online, showing the electrical wiring was faulty and needed replacing with the alternative wiring harness due to wiring (hot wire, b+) being located too close to the grounding wiring causing it to burn amd/or arch creating a problem with which could cause fire and explosion. No information was readily available nor have we received any information on potential catastrophic injury or failure.
Mfg Campaign: 11571171
Recall Date: Feb 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Chrysler 300. The contact stated while driving at an undisclosed speed, he heard an abnormal clicking sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed failures with the connecting rod bearings and hydraulic roller lifters. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 180,000. The VIN was not available.
Corrective Action:
The contact owns a 2016 Chrysler 300. The contact stated while driving at an undisclosed speed, he heard an abnormal clicking sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed failures with the connecting rod bearings and hydraulic roller lifters. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 180,000. The VIN was not available.
Additional Notes:
The contact owns a 2016 Chrysler 300. The contact stated while driving at an undisclosed speed, he heard an abnormal clicking sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed failures with the connecting rod bearings and hydraulic roller lifters. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 180,000. The VIN was not available.
Mfg Campaign: 11566311
Recall Date: Jan 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Door panels are separating from all interior doors. Separating has caused issues with doors locking and airbag deployment. This is an issue the manufacturer has been aware of for years yet still manufactures cars with this issue. Chrysler and Dodge vehicles. Issue is so common that replacement parts, which are not covered by manufacturer's warranty and can cost anywhere from $1000+ per door, are backordered.
Corrective Action:
Door panels are separating from all interior doors. Separating has caused issues with doors locking and airbag deployment. This is an issue the manufacturer has been aware of for years yet still manufactures cars with this issue. Chrysler and Dodge vehicles. Issue is so common that replacement parts, which are not covered by manufacturer's warranty and can cost anywhere from $1000+ per door, are backordered.
Additional Notes:
Door panels are separating from all interior doors. Separating has caused issues with doors locking and airbag deployment. This is an issue the manufacturer has been aware of for years yet still manufactures cars with this issue. Chrysler and Dodge vehicles. Issue is so common that replacement parts, which are not covered by manufacturer's warranty and can cost anywhere from $1000+ per door, are backordered.
Mfg Campaign: 11554209
Recall Date: Nov 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
Door panels are separating from all interior doors. Separating has caused issues with doors locking and airbag deployment. This is an issue the manufacturer has been aware of for years yet still manufactures cars with this issue. Chrysler and Dodge vehicles. Issue is so common that replacement parts, which are not covered by manufacturer's warranty and can cost anywhere from $1000+ per door, are backordered.
Corrective Action:
Door panels are separating from all interior doors. Separating has caused issues with doors locking and airbag deployment. This is an issue the manufacturer has been aware of for years yet still manufactures cars with this issue. Chrysler and Dodge vehicles. Issue is so common that replacement parts, which are not covered by manufacturer's warranty and can cost anywhere from $1000+ per door, are backordered.
Additional Notes:
Door panels are separating from all interior doors. Separating has caused issues with doors locking and airbag deployment. This is an issue the manufacturer has been aware of for years yet still manufactures cars with this issue. Chrysler and Dodge vehicles. Issue is so common that replacement parts, which are not covered by manufacturer's warranty and can cost anywhere from $1000+ per door, are backordered.
Mfg Campaign: 11554209
Recall Date: Nov 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The bolts were loose on the driveshaft on the all-wheel-drive, which caused them to have to replace the entire driveshaft! If the driveshaft would’ve broke, whoever was driving the vehicle, whether it be me, or with my son in it, we would’ve wrecked and possibly died! The problem has been confirmed with a certified dealer! There is no warning signals. There was nothing and there is a recall on the same. There is a recall for the exact same problem as my car, and now they will not cover it because it doesn’t show up on the Vin! This is a very dangerous safety issue and Chrys learning to address this as soon as possible! Especially after one of their managers told me it would be paid for if I had a diagnosed with a certified dealer and now they’re saying they’re not paying for it
Corrective Action:
The bolts were loose on the driveshaft on the all-wheel-drive, which caused them to have to replace the entire driveshaft! If the driveshaft would’ve broke, whoever was driving the vehicle, whether it be me, or with my son in it, we would’ve wrecked and possibly died! The problem has been confirmed with a certified dealer! There is no warning signals. There was nothing and there is a recall on the same. There is a recall for the exact same problem as my car, and now they will not cover it because it doesn’t show up on the Vin! This is a very dangerous safety issue and Chrys learning to address this as soon as possible! Especially after one of their managers told me it would be paid for if I had a diagnosed with a certified dealer and now they’re saying they’re not paying for it
Additional Notes:
The bolts were loose on the driveshaft on the all-wheel-drive, which caused them to have to replace the entire driveshaft! If the driveshaft would’ve broke, whoever was driving the vehicle, whether it be me, or with my son in it, we would’ve wrecked and possibly died! The problem has been confirmed with a certified dealer! There is no warning signals. There was nothing and there is a recall on the same. There is a recall for the exact same problem as my car, and now they will not cover it because it doesn’t show up on the Vin! This is a very dangerous safety issue and Chrys learning to address this as soon as possible! Especially after one of their managers told me it would be paid for if I had a diagnosed with a certified dealer and now they’re saying they’re not paying for it
Mfg Campaign: 11553799
Recall Date: Nov 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The bolts were loose on the driveshaft on the all-wheel-drive, which caused them to have to replace the entire driveshaft! If the driveshaft would’ve broke, whoever was driving the vehicle, whether it be me, or with my son in it, we would’ve wrecked and possibly died! The problem has been confirmed with a certified dealer! There is no warning signals. There was nothing and there is a recall on the same. There is a recall for the exact same problem as my car, and now they will not cover it because it doesn’t show up on the Vin! This is a very dangerous safety issue and Chrys learning to address this as soon as possible! Especially after one of their managers told me it would be paid for if I had a diagnosed with a certified dealer and now they’re saying they’re not paying for it
Corrective Action:
The bolts were loose on the driveshaft on the all-wheel-drive, which caused them to have to replace the entire driveshaft! If the driveshaft would’ve broke, whoever was driving the vehicle, whether it be me, or with my son in it, we would’ve wrecked and possibly died! The problem has been confirmed with a certified dealer! There is no warning signals. There was nothing and there is a recall on the same. There is a recall for the exact same problem as my car, and now they will not cover it because it doesn’t show up on the Vin! This is a very dangerous safety issue and Chrys learning to address this as soon as possible! Especially after one of their managers told me it would be paid for if I had a diagnosed with a certified dealer and now they’re saying they’re not paying for it
Additional Notes:
The bolts were loose on the driveshaft on the all-wheel-drive, which caused them to have to replace the entire driveshaft! If the driveshaft would’ve broke, whoever was driving the vehicle, whether it be me, or with my son in it, we would’ve wrecked and possibly died! The problem has been confirmed with a certified dealer! There is no warning signals. There was nothing and there is a recall on the same. There is a recall for the exact same problem as my car, and now they will not cover it because it doesn’t show up on the Vin! This is a very dangerous safety issue and Chrys learning to address this as soon as possible! Especially after one of their managers told me it would be paid for if I had a diagnosed with a certified dealer and now they’re saying they’re not paying for it
Mfg Campaign: 11553799
Recall Date: Nov 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The bolts were loose on the driveshaft on the all-wheel-drive, which caused them to have to replace the entire driveshaft! If the driveshaft would’ve broke, whoever was driving the vehicle, whether it be me, or with my son in it, we would’ve wrecked and possibly died! The problem has been confirmed with a certified dealer! There is no warning signals. There was nothing and there is a recall on the same. There is a recall for the exact same problem as my car, and now they will not cover it because it doesn’t show up on the Vin! This is a very dangerous safety issue and Chrys learning to address this as soon as possible! Especially after one of their managers told me it would be paid for if I had a diagnosed with a certified dealer and now they’re saying they’re not paying for it
Corrective Action:
The bolts were loose on the driveshaft on the all-wheel-drive, which caused them to have to replace the entire driveshaft! If the driveshaft would’ve broke, whoever was driving the vehicle, whether it be me, or with my son in it, we would’ve wrecked and possibly died! The problem has been confirmed with a certified dealer! There is no warning signals. There was nothing and there is a recall on the same. There is a recall for the exact same problem as my car, and now they will not cover it because it doesn’t show up on the Vin! This is a very dangerous safety issue and Chrys learning to address this as soon as possible! Especially after one of their managers told me it would be paid for if I had a diagnosed with a certified dealer and now they’re saying they’re not paying for it
Additional Notes:
The bolts were loose on the driveshaft on the all-wheel-drive, which caused them to have to replace the entire driveshaft! If the driveshaft would’ve broke, whoever was driving the vehicle, whether it be me, or with my son in it, we would’ve wrecked and possibly died! The problem has been confirmed with a certified dealer! There is no warning signals. There was nothing and there is a recall on the same. There is a recall for the exact same problem as my car, and now they will not cover it because it doesn’t show up on the Vin! This is a very dangerous safety issue and Chrys learning to address this as soon as possible! Especially after one of their managers told me it would be paid for if I had a diagnosed with a certified dealer and now they’re saying they’re not paying for it
Mfg Campaign: 11553799
Recall Date: Nov 6, 2023
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury