Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain Mopar Stage 1 Kit Performance Packages Powertrain Control Modules (PCM) Part Numbers P5160023, P5160025, and Demon Crate PCM Part Number 68412287AA. The PCMs are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U82, U83
Recall Date: Jul 12, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2017 Dodge Charger and Chrysler 300 vehicles equipped with all-wheel drive (AWD). The front driveshaft bolts may loosen and allow the front driveshaft to disconnect, potentially causing a loss of motive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T03
Recall Date: Feb 14, 2017
Consumer Complaints
98 ComplaintsChrysler (fca Us, Llc)
Defect Description:
STRUCTURE:INTERIOR PANELS:DOOR
Potential Consequences:
The contact owns a 2016 Chrysler 300. The contact stated while the vehicle parked, she noticed that the interior door was separating from the door frame showing the padding on the front and rear driver’s and passenger’s side doors. The contact took the vehicle to a local dealer to have the vehicle inspected. The contact was informed that the sun or the heat had warped the parts connected to the door panels. The dealer recommended that the door panels be replaced. The contact was concerned that replacing the panels with the same type of panels would result in the same kind of failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
Corrective Action:
The contact owns a 2016 Chrysler 300. The contact stated while the vehicle parked, she noticed that the interior door was separating from the door frame showing the padding on the front and rear driver’s and passenger’s side doors. The contact took the vehicle to a local dealer to have the vehicle inspected. The contact was informed that the sun or the heat had warped the parts connected to the door panels. The dealer recommended that the door panels be replaced. The contact was concerned that replacing the panels with the same type of panels would result in the same kind of failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
Additional Notes:
The contact owns a 2016 Chrysler 300. The contact stated while the vehicle parked, she noticed that the interior door was separating from the door frame showing the padding on the front and rear driver’s and passenger’s side doors. The contact took the vehicle to a local dealer to have the vehicle inspected. The contact was informed that the sun or the heat had warped the parts connected to the door panels. The dealer recommended that the door panels be replaced. The contact was concerned that replacing the panels with the same type of panels would result in the same kind of failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
Mfg Campaign: 11435906
Recall Date: Oct 7, 2021
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
My door panels are peeling away from the area where the trim and window meet on my driver side and passenger. Upon research, I've discovered this is an issue going back ever since 2014 with Chrysler and Dodge vehicles Upon further research, this issue can lead to issues with side air bags not being able to possibly be deployed (I have not experienced this),driver & passenger window being affected by heating and cooling of the AC (I've experienced this with my windows not being able to adequately defrost fast enough, as well as my windshield), and issues with the doors automatic locks not locking. Hundreds of thousands of Chrysler & Dodge owners have experienced this and evidence can be found online, especially in forums - in particular Mopar Forums and Reddit. My vehicle hasn't been inspected by Police, Insurance, Manufacturer in particular to this issue, as I've discovered there's nothing can be done since I'm out of warranty and refuse to pay for this. No warning lamps of that nature have illuminated. This has been an issue since late 2018, early 2019 for me. I've owned my vehicle since May 2018.
Corrective Action:
My door panels are peeling away from the area where the trim and window meet on my driver side and passenger. Upon research, I've discovered this is an issue going back ever since 2014 with Chrysler and Dodge vehicles Upon further research, this issue can lead to issues with side air bags not being able to possibly be deployed (I have not experienced this),driver & passenger window being affected by heating and cooling of the AC (I've experienced this with my windows not being able to adequately defrost fast enough, as well as my windshield), and issues with the doors automatic locks not locking. Hundreds of thousands of Chrysler & Dodge owners have experienced this and evidence can be found online, especially in forums - in particular Mopar Forums and Reddit. My vehicle hasn't been inspected by Police, Insurance, Manufacturer in particular to this issue, as I've discovered there's nothing can be done since I'm out of warranty and refuse to pay for this. No warning lamps of that nature have illuminated. This has been an issue since late 2018, early 2019 for me. I've owned my vehicle since May 2018.
Additional Notes:
My door panels are peeling away from the area where the trim and window meet on my driver side and passenger. Upon research, I've discovered this is an issue going back ever since 2014 with Chrysler and Dodge vehicles Upon further research, this issue can lead to issues with side air bags not being able to possibly be deployed (I have not experienced this),driver & passenger window being affected by heating and cooling of the AC (I've experienced this with my windows not being able to adequately defrost fast enough, as well as my windshield), and issues with the doors automatic locks not locking. Hundreds of thousands of Chrysler & Dodge owners have experienced this and evidence can be found online, especially in forums - in particular Mopar Forums and Reddit. My vehicle hasn't been inspected by Police, Insurance, Manufacturer in particular to this issue, as I've discovered there's nothing can be done since I'm out of warranty and refuse to pay for this. No warning lamps of that nature have illuminated. This has been an issue since late 2018, early 2019 for me. I've owned my vehicle since May 2018.
Mfg Campaign: 11432401
Recall Date: Sep 10, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My door panels are peeling away from the area where the trim and window meet on my driver side and passenger. Upon research, I've discovered this is an issue going back ever since 2014 with Chrysler and Dodge vehicles Upon further research, this issue can lead to issues with side air bags not being able to possibly be deployed (I have not experienced this),driver & passenger window being affected by heating and cooling of the AC (I've experienced this with my windows not being able to adequately defrost fast enough, as well as my windshield), and issues with the doors automatic locks not locking. Hundreds of thousands of Chrysler & Dodge owners have experienced this and evidence can be found online, especially in forums - in particular Mopar Forums and Reddit. My vehicle hasn't been inspected by Police, Insurance, Manufacturer in particular to this issue, as I've discovered there's nothing can be done since I'm out of warranty and refuse to pay for this. No warning lamps of that nature have illuminated. This has been an issue since late 2018, early 2019 for me. I've owned my vehicle since May 2018.
Corrective Action:
My door panels are peeling away from the area where the trim and window meet on my driver side and passenger. Upon research, I've discovered this is an issue going back ever since 2014 with Chrysler and Dodge vehicles Upon further research, this issue can lead to issues with side air bags not being able to possibly be deployed (I have not experienced this),driver & passenger window being affected by heating and cooling of the AC (I've experienced this with my windows not being able to adequately defrost fast enough, as well as my windshield), and issues with the doors automatic locks not locking. Hundreds of thousands of Chrysler & Dodge owners have experienced this and evidence can be found online, especially in forums - in particular Mopar Forums and Reddit. My vehicle hasn't been inspected by Police, Insurance, Manufacturer in particular to this issue, as I've discovered there's nothing can be done since I'm out of warranty and refuse to pay for this. No warning lamps of that nature have illuminated. This has been an issue since late 2018, early 2019 for me. I've owned my vehicle since May 2018.
Additional Notes:
My door panels are peeling away from the area where the trim and window meet on my driver side and passenger. Upon research, I've discovered this is an issue going back ever since 2014 with Chrysler and Dodge vehicles Upon further research, this issue can lead to issues with side air bags not being able to possibly be deployed (I have not experienced this),driver & passenger window being affected by heating and cooling of the AC (I've experienced this with my windows not being able to adequately defrost fast enough, as well as my windshield), and issues with the doors automatic locks not locking. Hundreds of thousands of Chrysler & Dodge owners have experienced this and evidence can be found online, especially in forums - in particular Mopar Forums and Reddit. My vehicle hasn't been inspected by Police, Insurance, Manufacturer in particular to this issue, as I've discovered there's nothing can be done since I'm out of warranty and refuse to pay for this. No warning lamps of that nature have illuminated. This has been an issue since late 2018, early 2019 for me. I've owned my vehicle since May 2018.
Mfg Campaign: 11432401
Recall Date: Sep 10, 2021
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
Door panels Peeling away at the seams . Doors won't lock properly and Reports of it affecting side airbags. This is happening on all 4 doors of my vehicle.
Corrective Action:
Door panels Peeling away at the seams . Doors won't lock properly and Reports of it affecting side airbags. This is happening on all 4 doors of my vehicle.
Additional Notes:
Door panels Peeling away at the seams . Doors won't lock properly and Reports of it affecting side airbags. This is happening on all 4 doors of my vehicle.
Mfg Campaign: 11431273
Recall Date: Aug 31, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Door panels Peeling away at the seams . Doors won't lock properly and Reports of it affecting side airbags. This is happening on all 4 doors of my vehicle.
Corrective Action:
Door panels Peeling away at the seams . Doors won't lock properly and Reports of it affecting side airbags. This is happening on all 4 doors of my vehicle.
Additional Notes:
Door panels Peeling away at the seams . Doors won't lock properly and Reports of it affecting side airbags. This is happening on all 4 doors of my vehicle.
Mfg Campaign: 11431273
Recall Date: Aug 31, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Potential Consequences:
We purchased the vehicle and after we purchased the vehicle we noticed that the odometer was 85,453 on the contract on 04/20/2021 and we had gotten the Carfax report on 05/10/2021 and in 2016 the odometers reading was 86,960 so we decided to have the further looked at for warranties at Viva Dodge Chrysler and the odometer was 88,521 miles
Corrective Action:
We purchased the vehicle and after we purchased the vehicle we noticed that the odometer was 85,453 on the contract on 04/20/2021 and we had gotten the Carfax report on 05/10/2021 and in 2016 the odometers reading was 86,960 so we decided to have the further looked at for warranties at Viva Dodge Chrysler and the odometer was 88,521 miles
Additional Notes:
We purchased the vehicle and after we purchased the vehicle we noticed that the odometer was 85,453 on the contract on 04/20/2021 and we had gotten the Carfax report on 05/10/2021 and in 2016 the odometers reading was 86,960 so we decided to have the further looked at for warranties at Viva Dodge Chrysler and the odometer was 88,521 miles
Mfg Campaign: 11428624
Recall Date: Aug 11, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Took my car to the dealer to have the fuel pump replaced. Car was repaired and picked up only to have it returned for a fuel leak complaint. Dealership said there was no leak nor evidence of a leak, however, the car is leaking fuel. After my experience I searched for any information on this topic and found others that have had a similar issue with the repair/complaint. This has not been resolved after a call to the dealership owner.
Corrective Action:
Took my car to the dealer to have the fuel pump replaced. Car was repaired and picked up only to have it returned for a fuel leak complaint. Dealership said there was no leak nor evidence of a leak, however, the car is leaking fuel. After my experience I searched for any information on this topic and found others that have had a similar issue with the repair/complaint. This has not been resolved after a call to the dealership owner.
Additional Notes:
Took my car to the dealer to have the fuel pump replaced. Car was repaired and picked up only to have it returned for a fuel leak complaint. Dealership said there was no leak nor evidence of a leak, however, the car is leaking fuel. After my experience I searched for any information on this topic and found others that have had a similar issue with the repair/complaint. This has not been resolved after a call to the dealership owner.
Mfg Campaign: 11420077
Recall Date: Jun 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN ENGAGING THE TURN SIGNAL (PARTICULARLY LEFT TURNS) THE WINDSHIELD WIPERS ENGAGE. HAVE ATTEMPTED "WIGGLING" THIS COMBINATION CONTROL LEVER, WHICH HAS A SMALL DEGREE OF PLAY WITHIN ITS RANGES OF MOTION. SOMETIMES THIS IS EFFECTIVE, BUT USUALLY THIS IS NOT. HAVE ALSO ATTEMPTED POSITIONING THE "PLAY" LEVEL TO EACH OF ITS NATURAL LIMITS. OCCASIONALLY THIS WORKS, BUT WITHIN A FEW TURN CYCLES IT REVERTS BACK TO ENGAGING THE WIPERS. VEHICLE IS IN MOTION WHEN THIS HAPPENS, MAKING A TURN. THIS HAS BEEN OCCURRING FOR OVER A YEAR.
Corrective Action:
WHEN ENGAGING THE TURN SIGNAL (PARTICULARLY LEFT TURNS) THE WINDSHIELD WIPERS ENGAGE. HAVE ATTEMPTED "WIGGLING" THIS COMBINATION CONTROL LEVER, WHICH HAS A SMALL DEGREE OF PLAY WITHIN ITS RANGES OF MOTION. SOMETIMES THIS IS EFFECTIVE, BUT USUALLY THIS IS NOT. HAVE ALSO ATTEMPTED POSITIONING THE "PLAY" LEVEL TO EACH OF ITS NATURAL LIMITS. OCCASIONALLY THIS WORKS, BUT WITHIN A FEW TURN CYCLES IT REVERTS BACK TO ENGAGING THE WIPERS. VEHICLE IS IN MOTION WHEN THIS HAPPENS, MAKING A TURN. THIS HAS BEEN OCCURRING FOR OVER A YEAR.
Additional Notes:
WHEN ENGAGING THE TURN SIGNAL (PARTICULARLY LEFT TURNS) THE WINDSHIELD WIPERS ENGAGE. HAVE ATTEMPTED "WIGGLING" THIS COMBINATION CONTROL LEVER, WHICH HAS A SMALL DEGREE OF PLAY WITHIN ITS RANGES OF MOTION. SOMETIMES THIS IS EFFECTIVE, BUT USUALLY THIS IS NOT. HAVE ALSO ATTEMPTED POSITIONING THE "PLAY" LEVEL TO EACH OF ITS NATURAL LIMITS. OCCASIONALLY THIS WORKS, BUT WITHIN A FEW TURN CYCLES IT REVERTS BACK TO ENGAGING THE WIPERS. VEHICLE IS IN MOTION WHEN THIS HAPPENS, MAKING A TURN. THIS HAS BEEN OCCURRING FOR OVER A YEAR.
Mfg Campaign: 11414708
Recall Date: May 1, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY 4 YEAR OLD CHRYSLER STARTED GIVING OFF A VERY STRONG SMELL OF FRESH GASOLINE EACH TIME I FILLED UP THE TANK. THE FUMES WERE SO STRONG I HAD THE CAR ON A LIFT LOOKING FOR LEAKS IN THE REAR OF THE CAR. THERE WAS NO VISIBLE LEAKING OF GASOLINE. THE SMELL WAS ALSO SUPER STRONG OUT SIDE OF THE REAR AND SIDES OF THE CAR TO THE POINT OF FEAR OF SOMEONE WALKING BY AND DROPPING A CIGAR AND BLOWING UP FROM THE FUMES. THE SMELL WAS THERE WHILE SITTING AND MOVING. THE DEALER ADVISED ME NOT TO ADD MORE THAN 1/8 OF A TANK OF GAS FROM EMPTY OR THE FUEL WOULD ESCAPE FROM THE CRACK OR HOLE AND CAUSE THE CANCEROUS SMELL. THE TECH AT THE DEALER REPORTED THAT THE FUEL WAS LEAKING AT THE FILLER CONNECTOR.
Corrective Action:
MY 4 YEAR OLD CHRYSLER STARTED GIVING OFF A VERY STRONG SMELL OF FRESH GASOLINE EACH TIME I FILLED UP THE TANK. THE FUMES WERE SO STRONG I HAD THE CAR ON A LIFT LOOKING FOR LEAKS IN THE REAR OF THE CAR. THERE WAS NO VISIBLE LEAKING OF GASOLINE. THE SMELL WAS ALSO SUPER STRONG OUT SIDE OF THE REAR AND SIDES OF THE CAR TO THE POINT OF FEAR OF SOMEONE WALKING BY AND DROPPING A CIGAR AND BLOWING UP FROM THE FUMES. THE SMELL WAS THERE WHILE SITTING AND MOVING. THE DEALER ADVISED ME NOT TO ADD MORE THAN 1/8 OF A TANK OF GAS FROM EMPTY OR THE FUEL WOULD ESCAPE FROM THE CRACK OR HOLE AND CAUSE THE CANCEROUS SMELL. THE TECH AT THE DEALER REPORTED THAT THE FUEL WAS LEAKING AT THE FILLER CONNECTOR.
Additional Notes:
MY 4 YEAR OLD CHRYSLER STARTED GIVING OFF A VERY STRONG SMELL OF FRESH GASOLINE EACH TIME I FILLED UP THE TANK. THE FUMES WERE SO STRONG I HAD THE CAR ON A LIFT LOOKING FOR LEAKS IN THE REAR OF THE CAR. THERE WAS NO VISIBLE LEAKING OF GASOLINE. THE SMELL WAS ALSO SUPER STRONG OUT SIDE OF THE REAR AND SIDES OF THE CAR TO THE POINT OF FEAR OF SOMEONE WALKING BY AND DROPPING A CIGAR AND BLOWING UP FROM THE FUMES. THE SMELL WAS THERE WHILE SITTING AND MOVING. THE DEALER ADVISED ME NOT TO ADD MORE THAN 1/8 OF A TANK OF GAS FROM EMPTY OR THE FUEL WOULD ESCAPE FROM THE CRACK OR HOLE AND CAUSE THE CANCEROUS SMELL. THE TECH AT THE DEALER REPORTED THAT THE FUEL WAS LEAKING AT THE FILLER CONNECTOR.
Mfg Campaign: 11372433
Recall Date: Oct 30, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:INTERIOR PANELS:DOOR
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHRYSLER 300. THE CONTACT STATED THAT THE FRONT AND REAR DOORS PANELS DETACHED FROM THE PANELS AT THE WINDOWS. THE CONTACT STATED THE FAILURE WAS CALLED DE-LAMINATING. THE VEHICLE WAS TAKEN TO HERITAGE CHRYSLER DODGE JEEP RAM OWINGS MILLS (11212 REISTERSTOWN RD SUITE A, OWINGS MILLS, MD 21117 (866) 771-8050) WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE PANEL NEEDED TO BE HEATED AND ADJUSTED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 30,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHRYSLER 300. THE CONTACT STATED THAT THE FRONT AND REAR DOORS PANELS DETACHED FROM THE PANELS AT THE WINDOWS. THE CONTACT STATED THE FAILURE WAS CALLED DE-LAMINATING. THE VEHICLE WAS TAKEN TO HERITAGE CHRYSLER DODGE JEEP RAM OWINGS MILLS (11212 REISTERSTOWN RD SUITE A, OWINGS MILLS, MD 21117 (866) 771-8050) WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE PANEL NEEDED TO BE HEATED AND ADJUSTED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 30,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHRYSLER 300. THE CONTACT STATED THAT THE FRONT AND REAR DOORS PANELS DETACHED FROM THE PANELS AT THE WINDOWS. THE CONTACT STATED THE FAILURE WAS CALLED DE-LAMINATING. THE VEHICLE WAS TAKEN TO HERITAGE CHRYSLER DODGE JEEP RAM OWINGS MILLS (11212 REISTERSTOWN RD SUITE A, OWINGS MILLS, MD 21117 (866) 771-8050) WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE PANEL NEEDED TO BE HEATED AND ADJUSTED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 30,000.
Mfg Campaign: 11360302
Recall Date: Sep 21, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE FRONT, PASSENGER DOOR OF MY VEHICLE IS BECOMING WARPED AND HAS DETACHED FROM THE DOOR NEAR WHERE THE PANEL MEETS THE WINDOW. I'VE BEEN RESEARCHING THIS ISSUE ONLINE AND HAVE DISCOVERED IT IS A WIDESPREAD PROBLEM WITH CHRYSLER/DODGE VEHICLES. MY ORIGINAL DEALER WARRANTY HAS EXPIRED. I FILED A RECALL COMPLAINT THROUGH THE CHRYSLER WEBSITE AND AM WAITING FOR A RESPONSE. PLEASE HELP IN ANY WAY YOU CAN. THANK YOU.
Corrective Action:
THE FRONT, PASSENGER DOOR OF MY VEHICLE IS BECOMING WARPED AND HAS DETACHED FROM THE DOOR NEAR WHERE THE PANEL MEETS THE WINDOW. I'VE BEEN RESEARCHING THIS ISSUE ONLINE AND HAVE DISCOVERED IT IS A WIDESPREAD PROBLEM WITH CHRYSLER/DODGE VEHICLES. MY ORIGINAL DEALER WARRANTY HAS EXPIRED. I FILED A RECALL COMPLAINT THROUGH THE CHRYSLER WEBSITE AND AM WAITING FOR A RESPONSE. PLEASE HELP IN ANY WAY YOU CAN. THANK YOU.
Additional Notes:
THE FRONT, PASSENGER DOOR OF MY VEHICLE IS BECOMING WARPED AND HAS DETACHED FROM THE DOOR NEAR WHERE THE PANEL MEETS THE WINDOW. I'VE BEEN RESEARCHING THIS ISSUE ONLINE AND HAVE DISCOVERED IT IS A WIDESPREAD PROBLEM WITH CHRYSLER/DODGE VEHICLES. MY ORIGINAL DEALER WARRANTY HAS EXPIRED. I FILED A RECALL COMPLAINT THROUGH THE CHRYSLER WEBSITE AND AM WAITING FOR A RESPONSE. PLEASE HELP IN ANY WAY YOU CAN. THANK YOU.
Mfg Campaign: 11355594
Recall Date: Sep 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHRYSLER 300. THE CONTACT STATED THAT OVER TIME THE DOOR PANEL LIFTED AND SEPARATED FROM THE DOOR FRAME CAUSING THE LOCKING MECHANISM TO MALFUNCTION ON OCCASIONS. THE FAILURE AFFECTED THE FRONT DRIVER'S AND PASSENGER'S SIDE DOORS. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHRYSLER 300. THE CONTACT STATED THAT OVER TIME THE DOOR PANEL LIFTED AND SEPARATED FROM THE DOOR FRAME CAUSING THE LOCKING MECHANISM TO MALFUNCTION ON OCCASIONS. THE FAILURE AFFECTED THE FRONT DRIVER'S AND PASSENGER'S SIDE DOORS. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHRYSLER 300. THE CONTACT STATED THAT OVER TIME THE DOOR PANEL LIFTED AND SEPARATED FROM THE DOOR FRAME CAUSING THE LOCKING MECHANISM TO MALFUNCTION ON OCCASIONS. THE FAILURE AFFECTED THE FRONT DRIVER'S AND PASSENGER'S SIDE DOORS. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.
Mfg Campaign: 11350852
Recall Date: Aug 24, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
INTERIOR DOOR PANELS ARE WARPED AND LIFTED. I COMPLAINED TO CHRYSLER ALONG WITH MANY OTHERS, AND MY COMPLAINT WAS DENIED TWICE. THIS MANUFACTURING DEFECT CAUSES TEMPERATURE INSIDE MY VEHICLE TO BE COMPROMISED DUE TO THE LACK OF INSULATION.
Corrective Action:
INTERIOR DOOR PANELS ARE WARPED AND LIFTED. I COMPLAINED TO CHRYSLER ALONG WITH MANY OTHERS, AND MY COMPLAINT WAS DENIED TWICE. THIS MANUFACTURING DEFECT CAUSES TEMPERATURE INSIDE MY VEHICLE TO BE COMPROMISED DUE TO THE LACK OF INSULATION.
Additional Notes:
INTERIOR DOOR PANELS ARE WARPED AND LIFTED. I COMPLAINED TO CHRYSLER ALONG WITH MANY OTHERS, AND MY COMPLAINT WAS DENIED TWICE. THIS MANUFACTURING DEFECT CAUSES TEMPERATURE INSIDE MY VEHICLE TO BE COMPROMISED DUE TO THE LACK OF INSULATION.
Mfg Campaign: 11349678
Recall Date: Aug 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION IS CHAGES RUFF AND POP. ONCE YOU START TO TAKE OF THE 1 GEAR AND 2 GEAR IS HARD SHIFTING TAKE TIME TO ENGAGED . AND WHEN YOU SLOW DOWN IT RUFF AND A REAL HARD CHANGE
Corrective Action:
TRANSMISSION IS CHAGES RUFF AND POP. ONCE YOU START TO TAKE OF THE 1 GEAR AND 2 GEAR IS HARD SHIFTING TAKE TIME TO ENGAGED . AND WHEN YOU SLOW DOWN IT RUFF AND A REAL HARD CHANGE
Additional Notes:
TRANSMISSION IS CHAGES RUFF AND POP. ONCE YOU START TO TAKE OF THE 1 GEAR AND 2 GEAR IS HARD SHIFTING TAKE TIME TO ENGAGED . AND WHEN YOU SLOW DOWN IT RUFF AND A REAL HARD CHANGE
Mfg Campaign: 11339442
Recall Date: Jul 14, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE INSIDE FRONT PASSENGER SIDE DOOR PANEL IS LIFTING UP AWAY FROM THE WINDOW. THIS CAR IS GARAGE KEPT AND I HAVE BEEN WORKING FROM HOME SINCE MARCH 23, 2020 SO IT HAS NOT BEEN LEFT OUT IN THE SUN. THE INTERIOR VINYL IS PULLING AWAY AND SEPARATING FROM THE BODY. THIS HAPPENED WHEN STATIONARY AND IS GETTING INCREASINGLY WORSE.
Corrective Action:
THE INSIDE FRONT PASSENGER SIDE DOOR PANEL IS LIFTING UP AWAY FROM THE WINDOW. THIS CAR IS GARAGE KEPT AND I HAVE BEEN WORKING FROM HOME SINCE MARCH 23, 2020 SO IT HAS NOT BEEN LEFT OUT IN THE SUN. THE INTERIOR VINYL IS PULLING AWAY AND SEPARATING FROM THE BODY. THIS HAPPENED WHEN STATIONARY AND IS GETTING INCREASINGLY WORSE.
Additional Notes:
THE INSIDE FRONT PASSENGER SIDE DOOR PANEL IS LIFTING UP AWAY FROM THE WINDOW. THIS CAR IS GARAGE KEPT AND I HAVE BEEN WORKING FROM HOME SINCE MARCH 23, 2020 SO IT HAS NOT BEEN LEFT OUT IN THE SUN. THE INTERIOR VINYL IS PULLING AWAY AND SEPARATING FROM THE BODY. THIS HAPPENED WHEN STATIONARY AND IS GETTING INCREASINGLY WORSE.
Mfg Campaign: 11339042
Recall Date: Jul 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
FUEL CANISTER RECALL # UB4.
Corrective Action:
FUEL CANISTER RECALL # UB4.
Additional Notes:
FUEL CANISTER RECALL # UB4.
Mfg Campaign: 11337218
Recall Date: Jul 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
NO INCIDENT INFO OF RECALLS POWER TRAIN AUTOMATIC TRANSMISSION CONTROL MODULE ELECTRICAL SYSTEM: SOFTWARE POWER TRAIN: AXLE ASSEMBLY:AXLE SHAFT. *TR
Corrective Action:
NO INCIDENT INFO OF RECALLS POWER TRAIN AUTOMATIC TRANSMISSION CONTROL MODULE ELECTRICAL SYSTEM: SOFTWARE POWER TRAIN: AXLE ASSEMBLY:AXLE SHAFT. *TR
Additional Notes:
NO INCIDENT INFO OF RECALLS POWER TRAIN AUTOMATIC TRANSMISSION CONTROL MODULE ELECTRICAL SYSTEM: SOFTWARE POWER TRAIN: AXLE ASSEMBLY:AXLE SHAFT. *TR
Mfg Campaign: 11330915
Recall Date: Jun 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
NO INCIDENT INFO OF RECALLS POWER TRAIN AUTOMATIC TRANSMISSION CONTROL MODULE ELECTRICAL SYSTEM: SOFTWARE POWER TRAIN: AXLE ASSEMBLY:AXLE SHAFT. *TR
Corrective Action:
NO INCIDENT INFO OF RECALLS POWER TRAIN AUTOMATIC TRANSMISSION CONTROL MODULE ELECTRICAL SYSTEM: SOFTWARE POWER TRAIN: AXLE ASSEMBLY:AXLE SHAFT. *TR
Additional Notes:
NO INCIDENT INFO OF RECALLS POWER TRAIN AUTOMATIC TRANSMISSION CONTROL MODULE ELECTRICAL SYSTEM: SOFTWARE POWER TRAIN: AXLE ASSEMBLY:AXLE SHAFT. *TR
Mfg Campaign: 11330915
Recall Date: Jun 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
ECM LIGHT COME ON WHEN I'M ON THE HIGHWAY AND I GET LOSS OF POWER AND CAR SLOWS DOWN AND I SEEN ON CREDIT KARMA SHOWN THERE WAS A RECALL FOR THE PCM MODULE I WANTED TO KNOW IF I QUALIFY FOR A FREE RECALL REPAIR. *TR
Corrective Action:
ECM LIGHT COME ON WHEN I'M ON THE HIGHWAY AND I GET LOSS OF POWER AND CAR SLOWS DOWN AND I SEEN ON CREDIT KARMA SHOWN THERE WAS A RECALL FOR THE PCM MODULE I WANTED TO KNOW IF I QUALIFY FOR A FREE RECALL REPAIR. *TR
Additional Notes:
ECM LIGHT COME ON WHEN I'M ON THE HIGHWAY AND I GET LOSS OF POWER AND CAR SLOWS DOWN AND I SEEN ON CREDIT KARMA SHOWN THERE WAS A RECALL FOR THE PCM MODULE I WANTED TO KNOW IF I QUALIFY FOR A FREE RECALL REPAIR. *TR
Mfg Campaign: 11327102
Recall Date: Jun 3, 2020
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ECM LIGHT COME ON WHEN I'M ON THE HIGHWAY AND I GET LOSS OF POWER AND CAR SLOWS DOWN AND I SEEN ON CREDIT KARMA SHOWN THERE WAS A RECALL FOR THE PCM MODULE I WANTED TO KNOW IF I QUALIFY FOR A FREE RECALL REPAIR. *TR
Corrective Action:
ECM LIGHT COME ON WHEN I'M ON THE HIGHWAY AND I GET LOSS OF POWER AND CAR SLOWS DOWN AND I SEEN ON CREDIT KARMA SHOWN THERE WAS A RECALL FOR THE PCM MODULE I WANTED TO KNOW IF I QUALIFY FOR A FREE RECALL REPAIR. *TR
Additional Notes:
ECM LIGHT COME ON WHEN I'M ON THE HIGHWAY AND I GET LOSS OF POWER AND CAR SLOWS DOWN AND I SEEN ON CREDIT KARMA SHOWN THERE WAS A RECALL FOR THE PCM MODULE I WANTED TO KNOW IF I QUALIFY FOR A FREE RECALL REPAIR. *TR
Mfg Campaign: 11327102
Recall Date: Jun 3, 2020
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