Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain Mopar Stage 1 Kit Performance Packages Powertrain Control Modules (PCM) Part Numbers P5160023, P5160025, and Demon Crate PCM Part Number 68412287AA. The PCMs are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U82, U83
Recall Date: Jul 12, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2017 Dodge Charger and Chrysler 300 vehicles equipped with all-wheel drive (AWD). The front driveshaft bolts may loosen and allow the front driveshaft to disconnect, potentially causing a loss of motive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T03
Recall Date: Feb 14, 2017
Consumer Complaints
98 ComplaintsChrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact's daughter owns a 2016 Chrysler 300. The contact stated that the back-over prevention camera displayed a distorted image while in use. The contact stated that an unknown dealer was notified of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 103,000.
Corrective Action:
The contact's daughter owns a 2016 Chrysler 300. The contact stated that the back-over prevention camera displayed a distorted image while in use. The contact stated that an unknown dealer was notified of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 103,000.
Additional Notes:
The contact's daughter owns a 2016 Chrysler 300. The contact stated that the back-over prevention camera displayed a distorted image while in use. The contact stated that an unknown dealer was notified of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 103,000.
Mfg Campaign: 11551767
Recall Date: Oct 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The door molding on the passenger side is now over 1 inch pulled away from the window because of heat. The door molding may cause issues when/if the airbags are deployed. Now two other doors are having the same issue but not as large of a gap between the window and molding.
Corrective Action:
The door molding on the passenger side is now over 1 inch pulled away from the window because of heat. The door molding may cause issues when/if the airbags are deployed. Now two other doors are having the same issue but not as large of a gap between the window and molding.
Additional Notes:
The door molding on the passenger side is now over 1 inch pulled away from the window because of heat. The door molding may cause issues when/if the airbags are deployed. Now two other doors are having the same issue but not as large of a gap between the window and molding.
Mfg Campaign: 11546834
Recall Date: Sep 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Chrysler 300. The contact stated while driving at an undisclosed speed, the power train warning light illuminated. The contact stated that when she arrived at her destination and proceeded to park the vehicle, the gear shifter was inoperable. The contact stated that she waited for several minutes, and the gear shifter became operable, and she was able to safely park the vehicle. The contact stated that the failure occurred previously, and the gear shifter was replaced but the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.
Corrective Action:
The contact owns a 2016 Chrysler 300. The contact stated while driving at an undisclosed speed, the power train warning light illuminated. The contact stated that when she arrived at her destination and proceeded to park the vehicle, the gear shifter was inoperable. The contact stated that she waited for several minutes, and the gear shifter became operable, and she was able to safely park the vehicle. The contact stated that the failure occurred previously, and the gear shifter was replaced but the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.
Additional Notes:
The contact owns a 2016 Chrysler 300. The contact stated while driving at an undisclosed speed, the power train warning light illuminated. The contact stated that when she arrived at her destination and proceeded to park the vehicle, the gear shifter was inoperable. The contact stated that she waited for several minutes, and the gear shifter became operable, and she was able to safely park the vehicle. The contact stated that the failure occurred previously, and the gear shifter was replaced but the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.
Mfg Campaign: 11540823
Recall Date: Aug 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
PASSENGER DOOR PANEL WARPING. LARGE GAP BETWEEN PANEL AND WINDOW. THIS WILL EVENTUALLY AFFECT THE WINDOW FUNCTIONING, AS WELL AS THE AIR BAG. THIS IS DANGEROUS AND CAN BE LIFE THREATENING.
Corrective Action:
PASSENGER DOOR PANEL WARPING. LARGE GAP BETWEEN PANEL AND WINDOW. THIS WILL EVENTUALLY AFFECT THE WINDOW FUNCTIONING, AS WELL AS THE AIR BAG. THIS IS DANGEROUS AND CAN BE LIFE THREATENING.
Additional Notes:
PASSENGER DOOR PANEL WARPING. LARGE GAP BETWEEN PANEL AND WINDOW. THIS WILL EVENTUALLY AFFECT THE WINDOW FUNCTIONING, AS WELL AS THE AIR BAG. THIS IS DANGEROUS AND CAN BE LIFE THREATENING.
Mfg Campaign: 11535435
Recall Date: Jul 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2016 Chrysler 300. The contact stated that water was leaking from the rear passenger’s side of the vehicle. Additionally, the contact stated that the window trim on the rear driver's side door had detached. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 40,000.
Corrective Action:
The contact owns a 2016 Chrysler 300. The contact stated that water was leaking from the rear passenger’s side of the vehicle. Additionally, the contact stated that the window trim on the rear driver's side door had detached. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 40,000.
Additional Notes:
The contact owns a 2016 Chrysler 300. The contact stated that water was leaking from the rear passenger’s side of the vehicle. Additionally, the contact stated that the window trim on the rear driver's side door had detached. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 40,000.
Mfg Campaign: 11526802
Recall Date: Jun 13, 2023
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
Door panels are separating from interior passenger door. Separating has caused issues with doors locking and airbag deployment. This is an issue the manuafaturer has been aware of for years yet still manufatures cars with this issue. Chrysler and Dodge vehicles. Issue is so common that replacement parts, which are not covered by manufacturers warranty and can cost anywhere from $1000+ per door, are backordered. http://www.chryslerproblems.com/300-warped-door-panels/ https://www.300cforums.com/threads/2016-chrysler-300-door-panels.277838/ https://www.carcomplaints.com/Chrysler/300/2016/accessories-interior/ https://www.motorbiscuit.com/a-lawsuit-accuses-dodge-of-failing-to-repair-defective-charger-models/ https://www.carcomplaints.com/news/2021/chrysler-warped-door-panel-lawsuit-party-dismissed.shtml https://www.chargerforums.com/threads/interior-door-panels-peeling-lifting-on-newer-dodge-chargers-update-class-action-lawsuit-active.387463/page-7 https://www.carcomplaints.com/news/2020/chrysler-300-dodge-charger-door-panels-coming-off.shtml
Corrective Action:
Door panels are separating from interior passenger door. Separating has caused issues with doors locking and airbag deployment. This is an issue the manuafaturer has been aware of for years yet still manufatures cars with this issue. Chrysler and Dodge vehicles. Issue is so common that replacement parts, which are not covered by manufacturers warranty and can cost anywhere from $1000+ per door, are backordered. http://www.chryslerproblems.com/300-warped-door-panels/ https://www.300cforums.com/threads/2016-chrysler-300-door-panels.277838/ https://www.carcomplaints.com/Chrysler/300/2016/accessories-interior/ https://www.motorbiscuit.com/a-lawsuit-accuses-dodge-of-failing-to-repair-defective-charger-models/ https://www.carcomplaints.com/news/2021/chrysler-warped-door-panel-lawsuit-party-dismissed.shtml https://www.chargerforums.com/threads/interior-door-panels-peeling-lifting-on-newer-dodge-chargers-update-class-action-lawsuit-active.387463/page-7 https://www.carcomplaints.com/news/2020/chrysler-300-dodge-charger-door-panels-coming-off.shtml
Additional Notes:
Door panels are separating from interior passenger door. Separating has caused issues with doors locking and airbag deployment. This is an issue the manuafaturer has been aware of for years yet still manufatures cars with this issue. Chrysler and Dodge vehicles. Issue is so common that replacement parts, which are not covered by manufacturers warranty and can cost anywhere from $1000+ per door, are backordered. http://www.chryslerproblems.com/300-warped-door-panels/ https://www.300cforums.com/threads/2016-chrysler-300-door-panels.277838/ https://www.carcomplaints.com/Chrysler/300/2016/accessories-interior/ https://www.motorbiscuit.com/a-lawsuit-accuses-dodge-of-failing-to-repair-defective-charger-models/ https://www.carcomplaints.com/news/2021/chrysler-warped-door-panel-lawsuit-party-dismissed.shtml https://www.chargerforums.com/threads/interior-door-panels-peeling-lifting-on-newer-dodge-chargers-update-class-action-lawsuit-active.387463/page-7 https://www.carcomplaints.com/news/2020/chrysler-300-dodge-charger-door-panels-coming-off.shtml
Mfg Campaign: 11524152
Recall Date: May 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Door panels are separating from interior passenger door. Separating has caused issues with doors locking and airbag deployment. This is an issue the manuafaturer has been aware of for years yet still manufatures cars with this issue. Chrysler and Dodge vehicles. Issue is so common that replacement parts, which are not covered by manufacturers warranty and can cost anywhere from $1000+ per door, are backordered. http://www.chryslerproblems.com/300-warped-door-panels/ https://www.300cforums.com/threads/2016-chrysler-300-door-panels.277838/ https://www.carcomplaints.com/Chrysler/300/2016/accessories-interior/ https://www.motorbiscuit.com/a-lawsuit-accuses-dodge-of-failing-to-repair-defective-charger-models/ https://www.carcomplaints.com/news/2021/chrysler-warped-door-panel-lawsuit-party-dismissed.shtml https://www.chargerforums.com/threads/interior-door-panels-peeling-lifting-on-newer-dodge-chargers-update-class-action-lawsuit-active.387463/page-7 https://www.carcomplaints.com/news/2020/chrysler-300-dodge-charger-door-panels-coming-off.shtml
Corrective Action:
Door panels are separating from interior passenger door. Separating has caused issues with doors locking and airbag deployment. This is an issue the manuafaturer has been aware of for years yet still manufatures cars with this issue. Chrysler and Dodge vehicles. Issue is so common that replacement parts, which are not covered by manufacturers warranty and can cost anywhere from $1000+ per door, are backordered. http://www.chryslerproblems.com/300-warped-door-panels/ https://www.300cforums.com/threads/2016-chrysler-300-door-panels.277838/ https://www.carcomplaints.com/Chrysler/300/2016/accessories-interior/ https://www.motorbiscuit.com/a-lawsuit-accuses-dodge-of-failing-to-repair-defective-charger-models/ https://www.carcomplaints.com/news/2021/chrysler-warped-door-panel-lawsuit-party-dismissed.shtml https://www.chargerforums.com/threads/interior-door-panels-peeling-lifting-on-newer-dodge-chargers-update-class-action-lawsuit-active.387463/page-7 https://www.carcomplaints.com/news/2020/chrysler-300-dodge-charger-door-panels-coming-off.shtml
Additional Notes:
Door panels are separating from interior passenger door. Separating has caused issues with doors locking and airbag deployment. This is an issue the manuafaturer has been aware of for years yet still manufatures cars with this issue. Chrysler and Dodge vehicles. Issue is so common that replacement parts, which are not covered by manufacturers warranty and can cost anywhere from $1000+ per door, are backordered. http://www.chryslerproblems.com/300-warped-door-panels/ https://www.300cforums.com/threads/2016-chrysler-300-door-panels.277838/ https://www.carcomplaints.com/Chrysler/300/2016/accessories-interior/ https://www.motorbiscuit.com/a-lawsuit-accuses-dodge-of-failing-to-repair-defective-charger-models/ https://www.carcomplaints.com/news/2021/chrysler-warped-door-panel-lawsuit-party-dismissed.shtml https://www.chargerforums.com/threads/interior-door-panels-peeling-lifting-on-newer-dodge-chargers-update-class-action-lawsuit-active.387463/page-7 https://www.carcomplaints.com/news/2020/chrysler-300-dodge-charger-door-panels-coming-off.shtml
Mfg Campaign: 11524152
Recall Date: May 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
Both front door panels severely warped to the point of Cracking and causing the door locks to bind and to also cause the possibility that side air bags may not deploy as designed or deploy prematurely. Warranty and Extended Warranty refused repair claims citing manufacturer defects. Repair estimate over $2000.
Corrective Action:
Both front door panels severely warped to the point of Cracking and causing the door locks to bind and to also cause the possibility that side air bags may not deploy as designed or deploy prematurely. Warranty and Extended Warranty refused repair claims citing manufacturer defects. Repair estimate over $2000.
Additional Notes:
Both front door panels severely warped to the point of Cracking and causing the door locks to bind and to also cause the possibility that side air bags may not deploy as designed or deploy prematurely. Warranty and Extended Warranty refused repair claims citing manufacturer defects. Repair estimate over $2000.
Mfg Campaign: 11505537
Recall Date: Feb 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Both front door panels severely warped to the point of Cracking and causing the door locks to bind and to also cause the possibility that side air bags may not deploy as designed or deploy prematurely. Warranty and Extended Warranty refused repair claims citing manufacturer defects. Repair estimate over $2000.
Corrective Action:
Both front door panels severely warped to the point of Cracking and causing the door locks to bind and to also cause the possibility that side air bags may not deploy as designed or deploy prematurely. Warranty and Extended Warranty refused repair claims citing manufacturer defects. Repair estimate over $2000.
Additional Notes:
Both front door panels severely warped to the point of Cracking and causing the door locks to bind and to also cause the possibility that side air bags may not deploy as designed or deploy prematurely. Warranty and Extended Warranty refused repair claims citing manufacturer defects. Repair estimate over $2000.
Mfg Campaign: 11505537
Recall Date: Feb 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Both front door panels severely warped to the point of Cracking and causing the door locks to bind and to also cause the possibility that side air bags may not deploy as designed or deploy prematurely. Warranty and Extended Warranty refused repair claims citing manufacturer defects. Repair estimate over $2000.
Corrective Action:
Both front door panels severely warped to the point of Cracking and causing the door locks to bind and to also cause the possibility that side air bags may not deploy as designed or deploy prematurely. Warranty and Extended Warranty refused repair claims citing manufacturer defects. Repair estimate over $2000.
Additional Notes:
Both front door panels severely warped to the point of Cracking and causing the door locks to bind and to also cause the possibility that side air bags may not deploy as designed or deploy prematurely. Warranty and Extended Warranty refused repair claims citing manufacturer defects. Repair estimate over $2000.
Mfg Campaign: 11505537
Recall Date: Feb 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
Unknown, plastic around window frame is popping off. I believe it to be due to heat however was advised it may cause side air bag deployment issues. After googling I found this to be a known issue
Corrective Action:
Unknown, plastic around window frame is popping off. I believe it to be due to heat however was advised it may cause side air bag deployment issues. After googling I found this to be a known issue
Additional Notes:
Unknown, plastic around window frame is popping off. I believe it to be due to heat however was advised it may cause side air bag deployment issues. After googling I found this to be a known issue
Mfg Campaign: 11502384
Recall Date: Jan 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was sitting at a stop light waiting to make a left turn when the electrical power steering randomly failed. This issue made it near impossible to turn the car and caused me to almost crash into a light pole when I tried to make the left turn. I then made an attempt to turn into a parking lot to get off the road almost causing me to wreck the car a second time. I have been told by multiple mechanics that this electrical power steering failure is not a common issue with newer vehicles. I want to submit this claim to make it known this make and model has this issue
Corrective Action:
I was sitting at a stop light waiting to make a left turn when the electrical power steering randomly failed. This issue made it near impossible to turn the car and caused me to almost crash into a light pole when I tried to make the left turn. I then made an attempt to turn into a parking lot to get off the road almost causing me to wreck the car a second time. I have been told by multiple mechanics that this electrical power steering failure is not a common issue with newer vehicles. I want to submit this claim to make it known this make and model has this issue
Additional Notes:
I was sitting at a stop light waiting to make a left turn when the electrical power steering randomly failed. This issue made it near impossible to turn the car and caused me to almost crash into a light pole when I tried to make the left turn. I then made an attempt to turn into a parking lot to get off the road almost causing me to wreck the car a second time. I have been told by multiple mechanics that this electrical power steering failure is not a common issue with newer vehicles. I want to submit this claim to make it known this make and model has this issue
Mfg Campaign: 11491799
Recall Date: Nov 1, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I was sitting at a stop light waiting to make a left turn when the electrical power steering randomly failed. This issue made it near impossible to turn the car and caused me to almost crash into a light pole when I tried to make the left turn. I then made an attempt to turn into a parking lot to get off the road almost causing me to wreck the car a second time. I have been told by multiple mechanics that this electrical power steering failure is not a common issue with newer vehicles. I want to submit this claim to make it known this make and model has this issue
Corrective Action:
I was sitting at a stop light waiting to make a left turn when the electrical power steering randomly failed. This issue made it near impossible to turn the car and caused me to almost crash into a light pole when I tried to make the left turn. I then made an attempt to turn into a parking lot to get off the road almost causing me to wreck the car a second time. I have been told by multiple mechanics that this electrical power steering failure is not a common issue with newer vehicles. I want to submit this claim to make it known this make and model has this issue
Additional Notes:
I was sitting at a stop light waiting to make a left turn when the electrical power steering randomly failed. This issue made it near impossible to turn the car and caused me to almost crash into a light pole when I tried to make the left turn. I then made an attempt to turn into a parking lot to get off the road almost causing me to wreck the car a second time. I have been told by multiple mechanics that this electrical power steering failure is not a common issue with newer vehicles. I want to submit this claim to make it known this make and model has this issue
Mfg Campaign: 11491799
Recall Date: Nov 1, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS system failed. Front axel disconnected and now needs replaced along with both CV boots. It is now effecting the Carrier Barring (Drive shaft)
Corrective Action:
ABS system failed. Front axel disconnected and now needs replaced along with both CV boots. It is now effecting the Carrier Barring (Drive shaft)
Additional Notes:
ABS system failed. Front axel disconnected and now needs replaced along with both CV boots. It is now effecting the Carrier Barring (Drive shaft)
Mfg Campaign: 11480798
Recall Date: Aug 23, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
ABS system failed. Front axel disconnected and now needs replaced along with both CV boots. It is now effecting the Carrier Barring (Drive shaft)
Corrective Action:
ABS system failed. Front axel disconnected and now needs replaced along with both CV boots. It is now effecting the Carrier Barring (Drive shaft)
Additional Notes:
ABS system failed. Front axel disconnected and now needs replaced along with both CV boots. It is now effecting the Carrier Barring (Drive shaft)
Mfg Campaign: 11480798
Recall Date: Aug 23, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ABS system failed. Front axel disconnected and now needs replaced along with both CV boots. It is now effecting the Carrier Barring (Drive shaft)
Corrective Action:
ABS system failed. Front axel disconnected and now needs replaced along with both CV boots. It is now effecting the Carrier Barring (Drive shaft)
Additional Notes:
ABS system failed. Front axel disconnected and now needs replaced along with both CV boots. It is now effecting the Carrier Barring (Drive shaft)
Mfg Campaign: 11480798
Recall Date: Aug 23, 2022
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
Door panel warped, causing issue with side air bag deployment. Chrysler has known of this issue and refuses to issue recall
Corrective Action:
Door panel warped, causing issue with side air bag deployment. Chrysler has known of this issue and refuses to issue recall
Additional Notes:
Door panel warped, causing issue with side air bag deployment. Chrysler has known of this issue and refuses to issue recall
Mfg Campaign: 11477161
Recall Date: Aug 2, 2022
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
Passenger front heated seat for no apparent reason began smoldering and two small burn holes came through the seat cushion. Vehicle was parked at the time and the ignition was off, and the car was unoccupied. this incident was reported to Chrysler and the car was taken to a dealer for inspection. The inspector's report indicated that this was not caused by a manufactures defect and told me to contact my insurance company. I do not agree with these findings and think that this matter should be investigated further as a dangerous fire might occur.
Corrective Action:
Passenger front heated seat for no apparent reason began smoldering and two small burn holes came through the seat cushion. Vehicle was parked at the time and the ignition was off, and the car was unoccupied. this incident was reported to Chrysler and the car was taken to a dealer for inspection. The inspector's report indicated that this was not caused by a manufactures defect and told me to contact my insurance company. I do not agree with these findings and think that this matter should be investigated further as a dangerous fire might occur.
Additional Notes:
Passenger front heated seat for no apparent reason began smoldering and two small burn holes came through the seat cushion. Vehicle was parked at the time and the ignition was off, and the car was unoccupied. this incident was reported to Chrysler and the car was taken to a dealer for inspection. The inspector's report indicated that this was not caused by a manufactures defect and told me to contact my insurance company. I do not agree with these findings and think that this matter should be investigated further as a dangerous fire might occur.
Mfg Campaign: 11465551
Recall Date: May 21, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Started to smell gas inside the car .StepOneAutomotive Crysler diagnosed the problem as a fuel module.Turns out ,another shop found the gas leak under the rear seat,top left fuel pump and seal.Still smells like gas.Feel unsafe for me and my family.
Corrective Action:
Started to smell gas inside the car .StepOneAutomotive Crysler diagnosed the problem as a fuel module.Turns out ,another shop found the gas leak under the rear seat,top left fuel pump and seal.Still smells like gas.Feel unsafe for me and my family.
Additional Notes:
Started to smell gas inside the car .StepOneAutomotive Crysler diagnosed the problem as a fuel module.Turns out ,another shop found the gas leak under the rear seat,top left fuel pump and seal.Still smells like gas.Feel unsafe for me and my family.
Mfg Campaign: 11451865
Recall Date: Feb 14, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN:DRIVELINE:DRIVESHAFT
Potential Consequences:
The contact owns a 2016 Chrysler 300. The contact stated that while driving at 65 MPH, an abnormal sound was coming from the vehicle. The vehicle was taken to the dealer and diagnosed that the driveshaft had loosened. The driveshaft needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and informed the contact to pay the deductible and diagnostic fee. The failure mileage was 49,642.
Corrective Action:
The contact owns a 2016 Chrysler 300. The contact stated that while driving at 65 MPH, an abnormal sound was coming from the vehicle. The vehicle was taken to the dealer and diagnosed that the driveshaft had loosened. The driveshaft needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and informed the contact to pay the deductible and diagnostic fee. The failure mileage was 49,642.
Additional Notes:
The contact owns a 2016 Chrysler 300. The contact stated that while driving at 65 MPH, an abnormal sound was coming from the vehicle. The vehicle was taken to the dealer and diagnosed that the driveshaft had loosened. The driveshaft needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and informed the contact to pay the deductible and diagnostic fee. The failure mileage was 49,642.
Mfg Campaign: 11445318
Recall Date: Dec 28, 2021
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