CHRYSLER PACIFICA 2017

Complete listing of complaints and recalls for this vehicle

2.1K
Complaints
16
Recalls

Complaints & Recalls

2.1K Complaints 16 Recalls

Official Safety Recalls - Important!

16 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 23V010000 SAFETY RECALL
67.1K Vehicles Affected
Recall Date: Jan 17, 2023
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

Potential Risk:
An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
FREE Recall Solution:
Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: 03A
Notice Date: Feb 23, 2023
Recall Date: Jan 17, 2023
Chrysler (fca Us Llc)
NHTSA Campaign: 19V348000 SAFETY RECALL
198.7K Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.

Potential Risk:
A loss of power steering assist or a stall can increase the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: V53
Notice Date: May 24, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 18V395000 SAFETY RECALL
240.2K Vehicles Affected
Recall Date: Jun 14, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

Potential Risk:
If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: U50
Notice Date: Jul 9, 2018
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V049000 SAFETY RECALL
153.9K Vehicles Affected
Recall Date: Jan 11, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.

Potential Risk:
An engine stall can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will update the engine control software, free of charge. The recall began March 7, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U01.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: U01
Notice Date: Mar 7, 2018
Recall Date: Jan 11, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V542000 SAFETY RECALL
47.9K Vehicles Affected
Recall Date: Aug 31, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.

Potential Risk:
Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began October 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T54.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: T54
Notice Date: Oct 26, 2017
Recall Date: Aug 31, 2017
Vantage Mobility International, Llc
NHTSA Campaign: 17V482000 SAFETY RECALL
524 Vehicles Affected
Recall Date: Jul 28, 2017
Safety Issue:

Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.

Potential Risk:
A wheel wobble may cause a possible loss of control, increasing the risk of a crash.
FREE Recall Solution:
VMI will notify owners, and dealers will replace the pinion brackets, free of charge. The recall began on August 14, 2017. Owners may contact VMI customer service at 1-800-488-9082. VMI's number for this recall is PAC20170728.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: PAC20170728
Notice Date: Aug 14, 2017
Recall Date: Jul 28, 2017
Vantage Mobility International, Llc
NHTSA Campaign: 17V342000 SAFETY RECALL
371 Vehicles Affected
Recall Date: May 25, 2017
Safety Issue:

Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the modification. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

Potential Risk:
The crossed rear brake lines will cause the rear anti-lock brake system to be ineffective, increasing the risk of a crash.
FREE Recall Solution:
Vantage Mobility will notify owners, and dealers will correct the rear brake line attachments, free of charge. The recall began on July 3, 2017. Owners may contact Vantage Mobility customer service at 1-800-488-9082. Vantage Mobility's number for this recall is Pac-20170525.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: Pac-20170525
Notice Date: Jul 3, 2017
Recall Date: May 25, 2017
Chrysler (fca Us Llc)
NHTSA Campaign: 16V490000 SAFETY RECALL
3.6K Vehicles Affected
Recall Date: Jun 30, 2016
Safety Issue:

Chrysler (FCA US LLC) is recalling certain model year 2017 Pacifica vehicles manufactured February 22, 2016, through April 28, 2016. The center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row center passenger seat (if so equipped).

Potential Risk:
If passengers occupying the third-row and/or second-row center seats cannot use a seat belt, there is an increased risk of injury in the event of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the third-row and, if necessary, second-row center overhead seat belt stow bezel, free of charge. The recall began on July 14, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S42.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: S42
Notice Date: Jul 14, 2016
Recall Date: Jun 30, 2016

Consumer Complaints

2.1K Complaints
Chrysler (fca Us, Llc)
Campaign: 11563095 Other
Jan 2, 2024
Defect Description:

ENGINE

Potential Consequences:

2017 Chrysler pacifica has had multiple major engine failures. First was 2021 head gasket failure which lead to a new engine. Now 2023 the exact same thing has happened again. Engine temperature warning light came on got car towed. Head gasket failure again. This van is unsafe engine design is horribly flawed leading to multiple engine failures

Corrective Action:

2017 Chrysler pacifica has had multiple major engine failures. First was 2021 head gasket failure which lead to a new engine. Now 2023 the exact same thing has happened again. Engine temperature warning light came on got car towed. Head gasket failure again. This van is unsafe engine design is horribly flawed leading to multiple engine failures

Additional Notes:

2017 Chrysler pacifica has had multiple major engine failures. First was 2021 head gasket failure which lead to a new engine. Now 2023 the exact same thing has happened again. Engine temperature warning light came on got car towed. Head gasket failure again. This van is unsafe engine design is horribly flawed leading to multiple engine failures

Manufacturer: CHRYSLER
Mfg Campaign: 11563095
Notice Date: Jan 2, 2024
Recall Date: Jan 2, 2024
Chrysler (fca Us, Llc)
Campaign: 11562792 Other
Dec 31, 2023
Defect Description:

ENGINE

Potential Consequences:

When going to accelerate, the car will not shift into gear. It g Jerks and it takes a few seconds to physically move foward. There are times when turning onto a road or highway it will not accelerate as it should.

Corrective Action:

When going to accelerate, the car will not shift into gear. It g Jerks and it takes a few seconds to physically move foward. There are times when turning onto a road or highway it will not accelerate as it should.

Additional Notes:

When going to accelerate, the car will not shift into gear. It g Jerks and it takes a few seconds to physically move foward. There are times when turning onto a road or highway it will not accelerate as it should.

Manufacturer: CHRYSLER
Mfg Campaign: 11562792
Notice Date: Dec 31, 2023
Recall Date: Dec 31, 2023
Chrysler (fca Us, Llc)
Campaign: 11562792 Other
Dec 31, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

When going to accelerate, the car will not shift into gear. It g Jerks and it takes a few seconds to physically move foward. There are times when turning onto a road or highway it will not accelerate as it should.

Corrective Action:

When going to accelerate, the car will not shift into gear. It g Jerks and it takes a few seconds to physically move foward. There are times when turning onto a road or highway it will not accelerate as it should.

Additional Notes:

When going to accelerate, the car will not shift into gear. It g Jerks and it takes a few seconds to physically move foward. There are times when turning onto a road or highway it will not accelerate as it should.

Manufacturer: CHRYSLER
Mfg Campaign: 11562792
Notice Date: Dec 31, 2023
Recall Date: Dec 31, 2023
Chrysler (fca Us, Llc)
Campaign: 11561981 Other
Dec 27, 2023
Defect Description:

ENGINE

Potential Consequences:

Head gasket and Rear valve cover gasket replaced. Still smelling burning oil. Started with check engine light for misfire on cylinder 5. 75K miles on vehicle. There is a rough idle and loss of power at interstate speeds.

Corrective Action:

Head gasket and Rear valve cover gasket replaced. Still smelling burning oil. Started with check engine light for misfire on cylinder 5. 75K miles on vehicle. There is a rough idle and loss of power at interstate speeds.

Additional Notes:

Head gasket and Rear valve cover gasket replaced. Still smelling burning oil. Started with check engine light for misfire on cylinder 5. 75K miles on vehicle. There is a rough idle and loss of power at interstate speeds.

Manufacturer: CHRYSLER
Mfg Campaign: 11561981
Notice Date: Dec 27, 2023
Recall Date: Dec 27, 2023
Chrysler (fca Us, Llc)
Campaign: 11561416 Other
Dec 21, 2023
Defect Description:

ENGINE

Potential Consequences:

There was a flashing check engine light and shaking engine. Found out there was a misfire at cylinder 5. Dealership found coolant inside the cylinder.

Corrective Action:

There was a flashing check engine light and shaking engine. Found out there was a misfire at cylinder 5. Dealership found coolant inside the cylinder.

Additional Notes:

There was a flashing check engine light and shaking engine. Found out there was a misfire at cylinder 5. Dealership found coolant inside the cylinder.

Manufacturer: CHRYSLER
Mfg Campaign: 11561416
Notice Date: Dec 21, 2023
Recall Date: Dec 21, 2023
Chrysler (fca Us, Llc)
Campaign: 11560407 Other
Dec 16, 2023
Defect Description:

ENGINE

Potential Consequences:

Head Gasket has failed on the engine which resulted in radiator blowing out in the middle of traffic stranding my wife and four kids on the side of the road for hours. Seems to be a common issue with the Chrysler 3.6 engine in 2017 models and possibly 2018 models.

Corrective Action:

Head Gasket has failed on the engine which resulted in radiator blowing out in the middle of traffic stranding my wife and four kids on the side of the road for hours. Seems to be a common issue with the Chrysler 3.6 engine in 2017 models and possibly 2018 models.

Additional Notes:

Head Gasket has failed on the engine which resulted in radiator blowing out in the middle of traffic stranding my wife and four kids on the side of the road for hours. Seems to be a common issue with the Chrysler 3.6 engine in 2017 models and possibly 2018 models.

Manufacturer: CHRYSLER
Mfg Campaign: 11560407
Notice Date: Dec 16, 2023
Recall Date: Dec 16, 2023
Chrysler (fca Us, Llc)
Campaign: 11560017 Other
Dec 13, 2023
Defect Description:

ENGINE

Potential Consequences:

Blown engine gasket

Corrective Action:

Blown engine gasket

Additional Notes:

Blown engine gasket

Manufacturer: CHRYSLER
Mfg Campaign: 11560017
Notice Date: Dec 13, 2023
Recall Date: Dec 13, 2023
Chrysler (fca Us, Llc)
Campaign: 11558353 Other
Dec 4, 2023
Defect Description:

ENGINE

Potential Consequences:

Head gasket failed, causing the engine to overheat and damage to occur. Luckily, my wife was able to move safely off of the roadway. The vehicle was taken to LaFontaine CDJR in Walled Lake, Michigan, for repair. They confirmed that it was indeed a head gasket failure and the repair total would be around $6000. Research shows that this is a frequent problem with these vehicles, with numerous reports online.

Corrective Action:

Head gasket failed, causing the engine to overheat and damage to occur. Luckily, my wife was able to move safely off of the roadway. The vehicle was taken to LaFontaine CDJR in Walled Lake, Michigan, for repair. They confirmed that it was indeed a head gasket failure and the repair total would be around $6000. Research shows that this is a frequent problem with these vehicles, with numerous reports online.

Additional Notes:

Head gasket failed, causing the engine to overheat and damage to occur. Luckily, my wife was able to move safely off of the roadway. The vehicle was taken to LaFontaine CDJR in Walled Lake, Michigan, for repair. They confirmed that it was indeed a head gasket failure and the repair total would be around $6000. Research shows that this is a frequent problem with these vehicles, with numerous reports online.

Manufacturer: CHRYSLER
Mfg Campaign: 11558353
Notice Date: Dec 4, 2023
Recall Date: Dec 4, 2023
Chrysler (fca Us, Llc)
Campaign: 11556729 Other
Nov 25, 2023
Defect Description:

ENGINE

Potential Consequences:

Check Engine light came on in October 2023. Code indicated misfire cylinder #5. Dealer could not reproduce problem in shop. Returned vehicle with instructions to drive until check engine light came back on. 800 miles later light came back on. Dealer reported code was misfire cylinder #5 again on Nov. 22, 2023. Also found coolant in cylinder indicating blown head gasket. Recommended repair was engine replacement as Chrysler did not recommend head gasket repair. Cost $11,500. Engine has 56,000 miles on it. Power train warranty was 5 years/60,000 miles, so just out of warranty for time but not mileage. Problem could result in total engine failure while driving, putting driver and passengers at risk of injury or worse. Problem was confirmed by dealer on November 22, 2023 and vehicle is currently at dealer service center awaiting repair decision. My research shows that there have been many reported failures of this vehicles' engines with the identical symptoms and repair recommendations. Many Owners who opted for head gasket repair often ended up having to have engines replaced anyway. My vehicle has been dealer-maintained on schedule since I purchased it, as I had an oil change and basic maintenance contract on it that expired September 2023. It gave no indication of any problems before the initial check engine light in October. Never overheated or any other warnings that it had a failing engine. A properly maintained engine should not fail at 56,000 miles.

Corrective Action:

Check Engine light came on in October 2023. Code indicated misfire cylinder #5. Dealer could not reproduce problem in shop. Returned vehicle with instructions to drive until check engine light came back on. 800 miles later light came back on. Dealer reported code was misfire cylinder #5 again on Nov. 22, 2023. Also found coolant in cylinder indicating blown head gasket. Recommended repair was engine replacement as Chrysler did not recommend head gasket repair. Cost $11,500. Engine has 56,000 miles on it. Power train warranty was 5 years/60,000 miles, so just out of warranty for time but not mileage. Problem could result in total engine failure while driving, putting driver and passengers at risk of injury or worse. Problem was confirmed by dealer on November 22, 2023 and vehicle is currently at dealer service center awaiting repair decision. My research shows that there have been many reported failures of this vehicles' engines with the identical symptoms and repair recommendations. Many Owners who opted for head gasket repair often ended up having to have engines replaced anyway. My vehicle has been dealer-maintained on schedule since I purchased it, as I had an oil change and basic maintenance contract on it that expired September 2023. It gave no indication of any problems before the initial check engine light in October. Never overheated or any other warnings that it had a failing engine. A properly maintained engine should not fail at 56,000 miles.

Additional Notes:

Check Engine light came on in October 2023. Code indicated misfire cylinder #5. Dealer could not reproduce problem in shop. Returned vehicle with instructions to drive until check engine light came back on. 800 miles later light came back on. Dealer reported code was misfire cylinder #5 again on Nov. 22, 2023. Also found coolant in cylinder indicating blown head gasket. Recommended repair was engine replacement as Chrysler did not recommend head gasket repair. Cost $11,500. Engine has 56,000 miles on it. Power train warranty was 5 years/60,000 miles, so just out of warranty for time but not mileage. Problem could result in total engine failure while driving, putting driver and passengers at risk of injury or worse. Problem was confirmed by dealer on November 22, 2023 and vehicle is currently at dealer service center awaiting repair decision. My research shows that there have been many reported failures of this vehicles' engines with the identical symptoms and repair recommendations. Many Owners who opted for head gasket repair often ended up having to have engines replaced anyway. My vehicle has been dealer-maintained on schedule since I purchased it, as I had an oil change and basic maintenance contract on it that expired September 2023. It gave no indication of any problems before the initial check engine light in October. Never overheated or any other warnings that it had a failing engine. A properly maintained engine should not fail at 56,000 miles.

Manufacturer: CHRYSLER
Mfg Campaign: 11556729
Notice Date: Nov 25, 2023
Recall Date: Nov 25, 2023
Chrysler (fca Us, Llc)
Campaign: 11556550 Other
1 Vehicles Affected
Nov 23, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Electrical problems since purchase (new). Warranty repairs by 2 dealers. The rear lift warning buzzer went out causing me to be hit in the head and getting black eye. The buzzer is out again, but not repaired as the part has been on back order for months. Dealer said over 100 of the same part by various dealers on the back order. This is a major problem as car purchased for use with my dogs and w/o buzzer they also are not warned when ‘door’ coming down. For the part to not be available for so long is unacceptable and since covered under paid warranty I think Chrysler is neglecting the warranty owners. Also, since the part has failed before, they are aware it’s a faulty part but have not done anything to keep the part stocked,

Corrective Action:

Electrical problems since purchase (new). Warranty repairs by 2 dealers. The rear lift warning buzzer went out causing me to be hit in the head and getting black eye. The buzzer is out again, but not repaired as the part has been on back order for months. Dealer said over 100 of the same part by various dealers on the back order. This is a major problem as car purchased for use with my dogs and w/o buzzer they also are not warned when ‘door’ coming down. For the part to not be available for so long is unacceptable and since covered under paid warranty I think Chrysler is neglecting the warranty owners. Also, since the part has failed before, they are aware it’s a faulty part but have not done anything to keep the part stocked,

Additional Notes:

Electrical problems since purchase (new). Warranty repairs by 2 dealers. The rear lift warning buzzer went out causing me to be hit in the head and getting black eye. The buzzer is out again, but not repaired as the part has been on back order for months. Dealer said over 100 of the same part by various dealers on the back order. This is a major problem as car purchased for use with my dogs and w/o buzzer they also are not warned when ‘door’ coming down. For the part to not be available for so long is unacceptable and since covered under paid warranty I think Chrysler is neglecting the warranty owners. Also, since the part has failed before, they are aware it’s a faulty part but have not done anything to keep the part stocked,

Manufacturer: CHRYSLER
Mfg Campaign: 11556550
Notice Date: Nov 23, 2023
Recall Date: Nov 23, 2023
Chrysler (fca Us, Llc)
Campaign: 11556433 Other
Nov 22, 2023
Defect Description:

SUSPENSION

Potential Consequences:

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving 70 MPH, the vehicle started to sway from left to right, and a message displayed reading "Stability Control System Fault". No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the rear passenger’s side cradle was fractured. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 130,000.

Corrective Action:

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving 70 MPH, the vehicle started to sway from left to right, and a message displayed reading "Stability Control System Fault". No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the rear passenger’s side cradle was fractured. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 130,000.

Additional Notes:

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving 70 MPH, the vehicle started to sway from left to right, and a message displayed reading "Stability Control System Fault". No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the rear passenger’s side cradle was fractured. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 130,000.

Manufacturer: CHRYSLER
Mfg Campaign: 11556433
Notice Date: Nov 22, 2023
Recall Date: Nov 22, 2023
Chrysler (fca Us, Llc)
Campaign: 11556433 Other
Nov 22, 2023
Defect Description:

ELECTRONIC STABILITY CONTROL (ESC)

Potential Consequences:

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving 70 MPH, the vehicle started to sway from left to right, and a message displayed reading "Stability Control System Fault". No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the rear passenger’s side cradle was fractured. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 130,000.

Corrective Action:

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving 70 MPH, the vehicle started to sway from left to right, and a message displayed reading "Stability Control System Fault". No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the rear passenger’s side cradle was fractured. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 130,000.

Additional Notes:

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving 70 MPH, the vehicle started to sway from left to right, and a message displayed reading "Stability Control System Fault". No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the rear passenger’s side cradle was fractured. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 130,000.

Manufacturer: CHRYSLER
Mfg Campaign: 11556433
Notice Date: Nov 22, 2023
Recall Date: Nov 22, 2023
Chrysler (fca Us, Llc)
Campaign: 11556433 Other
Nov 22, 2023
Defect Description:

STRUCTURE

Potential Consequences:

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving 70 MPH, the vehicle started to sway from left to right, and a message displayed reading "Stability Control System Fault". No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the rear passenger’s side cradle was fractured. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 130,000.

Corrective Action:

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving 70 MPH, the vehicle started to sway from left to right, and a message displayed reading "Stability Control System Fault". No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the rear passenger’s side cradle was fractured. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 130,000.

Additional Notes:

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving 70 MPH, the vehicle started to sway from left to right, and a message displayed reading "Stability Control System Fault". No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the rear passenger’s side cradle was fractured. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 130,000.

Manufacturer: CHRYSLER
Mfg Campaign: 11556433
Notice Date: Nov 22, 2023
Recall Date: Nov 22, 2023
Chrysler (fca Us, Llc)
Campaign: 11556164 Other
Nov 20, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Van keeps shutting off while stopped at stop light and stop signs.

Corrective Action:

Van keeps shutting off while stopped at stop light and stop signs.

Additional Notes:

Van keeps shutting off while stopped at stop light and stop signs.

Manufacturer: CHRYSLER
Mfg Campaign: 11556164
Notice Date: Nov 20, 2023
Recall Date: Nov 20, 2023
Chrysler (fca Us, Llc)
Campaign: 11555678 Other
Nov 17, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Our driver side sliding door can only be opened with the fob and overhead button located in the front of the vehicle. If the driver becomes unconscious or the vehicle is on fire the back passengers have no way to get out of the van. It cannot be manually opened from the outside or the inside. It is a very serious safety issue!!

Corrective Action:

Our driver side sliding door can only be opened with the fob and overhead button located in the front of the vehicle. If the driver becomes unconscious or the vehicle is on fire the back passengers have no way to get out of the van. It cannot be manually opened from the outside or the inside. It is a very serious safety issue!!

Additional Notes:

Our driver side sliding door can only be opened with the fob and overhead button located in the front of the vehicle. If the driver becomes unconscious or the vehicle is on fire the back passengers have no way to get out of the van. It cannot be manually opened from the outside or the inside. It is a very serious safety issue!!

Manufacturer: CHRYSLER
Mfg Campaign: 11555678
Notice Date: Nov 17, 2023
Recall Date: Nov 17, 2023
Chrysler (fca Us, Llc)
Campaign: 11555543 Other
Nov 16, 2023
Defect Description:

ENGINE

Potential Consequences:

While driving 70 mph on freeway passing a semi the engine shut off. Had steering and braking but no power. Managed to pull over without getting hit. Dash message "put in park, press brake and press start. Major panic attack as we were 200 miles from major town in the desert. Started car drove about 5 miles and it did it again. Dealer claims to never heard of that problem. Since getting home I've not taken vehicle on freeway. Utterly terrifying.

Corrective Action:

While driving 70 mph on freeway passing a semi the engine shut off. Had steering and braking but no power. Managed to pull over without getting hit. Dash message "put in park, press brake and press start. Major panic attack as we were 200 miles from major town in the desert. Started car drove about 5 miles and it did it again. Dealer claims to never heard of that problem. Since getting home I've not taken vehicle on freeway. Utterly terrifying.

Additional Notes:

While driving 70 mph on freeway passing a semi the engine shut off. Had steering and braking but no power. Managed to pull over without getting hit. Dash message "put in park, press brake and press start. Major panic attack as we were 200 miles from major town in the desert. Started car drove about 5 miles and it did it again. Dealer claims to never heard of that problem. Since getting home I've not taken vehicle on freeway. Utterly terrifying.

Manufacturer: CHRYSLER
Mfg Campaign: 11555543
Notice Date: Nov 16, 2023
Recall Date: Nov 16, 2023
Chrysler (fca Us, Llc)
Campaign: 11554791 Other
Nov 13, 2023
Defect Description:

STEERING

Potential Consequences:

while driving down the highway the steering wheel locked up while making a slight turn on the highway.

Corrective Action:

while driving down the highway the steering wheel locked up while making a slight turn on the highway.

Additional Notes:

while driving down the highway the steering wheel locked up while making a slight turn on the highway.

Manufacturer: CHRYSLER
Mfg Campaign: 11554791
Notice Date: Nov 13, 2023
Recall Date: Nov 13, 2023
Chrysler (fca Us, Llc)
Campaign: 11554597 Other
Nov 10, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

It got a check engine light for a cylinder 3 miss fire. It has been found to be caused by a faulty head and gasket by Jamie’s Auto Service in Noblesville IN. This issue is also on many forums with tons of people suffering from this.

Corrective Action:

It got a check engine light for a cylinder 3 miss fire. It has been found to be caused by a faulty head and gasket by Jamie’s Auto Service in Noblesville IN. This issue is also on many forums with tons of people suffering from this.

Additional Notes:

It got a check engine light for a cylinder 3 miss fire. It has been found to be caused by a faulty head and gasket by Jamie’s Auto Service in Noblesville IN. This issue is also on many forums with tons of people suffering from this.

Manufacturer: CHRYSLER
Mfg Campaign: 11554597
Notice Date: Nov 10, 2023
Recall Date: Nov 10, 2023
Chrysler (fca Us, Llc)
Campaign: 11554344 Other
Nov 9, 2023
Defect Description:

ENGINE

Potential Consequences:

Engine overheating, leaking coolant, Engine 3 misfire, apparently it is a common issue. I have two children I drive around every day and almost had an accident when my engine started overheating. Cost of repairs outweighs current value. Check engine light is constantly on because of this. Car shaking when starting up, etc. This is too common of an issue for it not to be recalled at this point. I have had this vehicle less than 1.5 years and I've already replaced the compressor, the spark plugs, cleaned the fuel injector and body, and have had a mechanic run diagnostics on it multiple times.

Corrective Action:

Engine overheating, leaking coolant, Engine 3 misfire, apparently it is a common issue. I have two children I drive around every day and almost had an accident when my engine started overheating. Cost of repairs outweighs current value. Check engine light is constantly on because of this. Car shaking when starting up, etc. This is too common of an issue for it not to be recalled at this point. I have had this vehicle less than 1.5 years and I've already replaced the compressor, the spark plugs, cleaned the fuel injector and body, and have had a mechanic run diagnostics on it multiple times.

Additional Notes:

Engine overheating, leaking coolant, Engine 3 misfire, apparently it is a common issue. I have two children I drive around every day and almost had an accident when my engine started overheating. Cost of repairs outweighs current value. Check engine light is constantly on because of this. Car shaking when starting up, etc. This is too common of an issue for it not to be recalled at this point. I have had this vehicle less than 1.5 years and I've already replaced the compressor, the spark plugs, cleaned the fuel injector and body, and have had a mechanic run diagnostics on it multiple times.

Manufacturer: CHRYSLER
Mfg Campaign: 11554344
Notice Date: Nov 9, 2023
Recall Date: Nov 9, 2023
Chrysler (fca Us, Llc)
Campaign: 11554459 Other
Nov 9, 2023
Defect Description:

ENGINE

Potential Consequences:

Hey everyone! I hope you're all doing well. I wanted to share an issue I've been facing with my 2017 Chrysler Pacifica, which I bought brand new back in 2017. Unfortunately, I'm currently experiencing a lack of heat while driving, and it turns out that the engine head gasket is blown and leaking coolant. It's quite disappointing to learn that this seems to be a common problem, with an ongoing lawsuit related to it.

Corrective Action:

Hey everyone! I hope you're all doing well. I wanted to share an issue I've been facing with my 2017 Chrysler Pacifica, which I bought brand new back in 2017. Unfortunately, I'm currently experiencing a lack of heat while driving, and it turns out that the engine head gasket is blown and leaking coolant. It's quite disappointing to learn that this seems to be a common problem, with an ongoing lawsuit related to it.

Additional Notes:

Hey everyone! I hope you're all doing well. I wanted to share an issue I've been facing with my 2017 Chrysler Pacifica, which I bought brand new back in 2017. Unfortunately, I'm currently experiencing a lack of heat while driving, and it turns out that the engine head gasket is blown and leaking coolant. It's quite disappointing to learn that this seems to be a common problem, with an ongoing lawsuit related to it.

Manufacturer: CHRYSLER
Mfg Campaign: 11554459
Notice Date: Nov 9, 2023
Recall Date: Nov 9, 2023

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