Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 03A
Recall Date: Jan 17, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V53
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U50
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U01
Recall Date: Jan 11, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T54
Recall Date: Aug 31, 2017
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: PAC20170728
Recall Date: Jul 28, 2017
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the modification. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Pac-20170525
Recall Date: May 25, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017 Pacifica vehicles manufactured February 22, 2016, through April 28, 2016. The center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row center passenger seat (if so equipped).
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S42
Recall Date: Jun 30, 2016
Consumer Complaints
2.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Need new engine after rough idling.
Corrective Action:
Need new engine after rough idling.
Additional Notes:
Need new engine after rough idling.
Mfg Campaign: 11547574
Recall Date: Oct 1, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The gear shifter, which is a knob to put the vehicle in gear, sometimes locks in the "P" Park position. When this occurs, the vehicle cannot be moved, and the occupants are potentially stranded. This first occured about the middle of August 2023. After some moments, the shifter came back on and we were able to drive the vehicle to the dealer, who replaced the gear shifter module at a cost of about $700. The problem reoccured within a few days of the repair. The dealer again replaced the module (at no cost to us). The issue has not been resolved. The gear shifter continues to intermittenly lock in the Park position. The dealer has simply given up on trying to fix the problem. They indicate they have performed substantial diagnostics and are unable to resolvce the problem. We cannot rely on this vehicle to not strand us somewhere. Thus, we believe it is a safety issue.
Corrective Action:
The gear shifter, which is a knob to put the vehicle in gear, sometimes locks in the "P" Park position. When this occurs, the vehicle cannot be moved, and the occupants are potentially stranded. This first occured about the middle of August 2023. After some moments, the shifter came back on and we were able to drive the vehicle to the dealer, who replaced the gear shifter module at a cost of about $700. The problem reoccured within a few days of the repair. The dealer again replaced the module (at no cost to us). The issue has not been resolved. The gear shifter continues to intermittenly lock in the Park position. The dealer has simply given up on trying to fix the problem. They indicate they have performed substantial diagnostics and are unable to resolvce the problem. We cannot rely on this vehicle to not strand us somewhere. Thus, we believe it is a safety issue.
Additional Notes:
The gear shifter, which is a knob to put the vehicle in gear, sometimes locks in the "P" Park position. When this occurs, the vehicle cannot be moved, and the occupants are potentially stranded. This first occured about the middle of August 2023. After some moments, the shifter came back on and we were able to drive the vehicle to the dealer, who replaced the gear shifter module at a cost of about $700. The problem reoccured within a few days of the repair. The dealer again replaced the module (at no cost to us). The issue has not been resolved. The gear shifter continues to intermittenly lock in the Park position. The dealer has simply given up on trying to fix the problem. They indicate they have performed substantial diagnostics and are unable to resolvce the problem. We cannot rely on this vehicle to not strand us somewhere. Thus, we believe it is a safety issue.
Mfg Campaign: 11547518
Recall Date: Sep 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
When driving, car completely shuts down. Usually happens when we are slowing down or stopping, but has also happened when accelerating. No lights come on and never happens when we take it to a mechanic. Happened 10x today alone but 5x over last seven days. We thought it was an issue with the auxiliary battery, but continues to happen. 130k on 2017 Pacifica
Corrective Action:
When driving, car completely shuts down. Usually happens when we are slowing down or stopping, but has also happened when accelerating. No lights come on and never happens when we take it to a mechanic. Happened 10x today alone but 5x over last seven days. We thought it was an issue with the auxiliary battery, but continues to happen. 130k on 2017 Pacifica
Additional Notes:
When driving, car completely shuts down. Usually happens when we are slowing down or stopping, but has also happened when accelerating. No lights come on and never happens when we take it to a mechanic. Happened 10x today alone but 5x over last seven days. We thought it was an issue with the auxiliary battery, but continues to happen. 130k on 2017 Pacifica
Mfg Campaign: 11547523
Recall Date: Sep 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When driving, car completely shuts down. Usually happens when we are slowing down or stopping, but has also happened when accelerating. No lights come on and never happens when we take it to a mechanic. Happened 10x today alone but 5x over last seven days. We thought it was an issue with the auxiliary battery, but continues to happen. 130k on 2017 Pacifica
Corrective Action:
When driving, car completely shuts down. Usually happens when we are slowing down or stopping, but has also happened when accelerating. No lights come on and never happens when we take it to a mechanic. Happened 10x today alone but 5x over last seven days. We thought it was an issue with the auxiliary battery, but continues to happen. 130k on 2017 Pacifica
Additional Notes:
When driving, car completely shuts down. Usually happens when we are slowing down or stopping, but has also happened when accelerating. No lights come on and never happens when we take it to a mechanic. Happened 10x today alone but 5x over last seven days. We thought it was an issue with the auxiliary battery, but continues to happen. 130k on 2017 Pacifica
Mfg Campaign: 11547523
Recall Date: Sep 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
When driving, car completely shuts down. Usually happens when we are slowing down or stopping, but has also happened when accelerating. No lights come on and never happens when we take it to a mechanic. Happened 10x today alone but 5x over last seven days. We thought it was an issue with the auxiliary battery, but continues to happen. 130k on 2017 Pacifica
Corrective Action:
When driving, car completely shuts down. Usually happens when we are slowing down or stopping, but has also happened when accelerating. No lights come on and never happens when we take it to a mechanic. Happened 10x today alone but 5x over last seven days. We thought it was an issue with the auxiliary battery, but continues to happen. 130k on 2017 Pacifica
Additional Notes:
When driving, car completely shuts down. Usually happens when we are slowing down or stopping, but has also happened when accelerating. No lights come on and never happens when we take it to a mechanic. Happened 10x today alone but 5x over last seven days. We thought it was an issue with the auxiliary battery, but continues to happen. 130k on 2017 Pacifica
Mfg Campaign: 11547523
Recall Date: Sep 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Diagnosed by certified dealership as having a warped cylinder head causing coolant to leak into the combustion chamber. Occurred at about 73,000 miles. Based on research I've done, this seems to be very common, yet Chrysler has neglected to do anything about it. It the problem seems to occur just after the standard warranty expires, leaving customers on the hook. It puts safety at risk because it burns coolant and releases that exhaust into the air and ruins engines.
Corrective Action:
Diagnosed by certified dealership as having a warped cylinder head causing coolant to leak into the combustion chamber. Occurred at about 73,000 miles. Based on research I've done, this seems to be very common, yet Chrysler has neglected to do anything about it. It the problem seems to occur just after the standard warranty expires, leaving customers on the hook. It puts safety at risk because it burns coolant and releases that exhaust into the air and ruins engines.
Additional Notes:
Diagnosed by certified dealership as having a warped cylinder head causing coolant to leak into the combustion chamber. Occurred at about 73,000 miles. Based on research I've done, this seems to be very common, yet Chrysler has neglected to do anything about it. It the problem seems to occur just after the standard warranty expires, leaving customers on the hook. It puts safety at risk because it burns coolant and releases that exhaust into the air and ruins engines.
Mfg Campaign: 11547529
Recall Date: Sep 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Powertrain Stalls randomly when moving from first to second gear and when changing in and out of park. Vehicle also has loss of power and freezing electronics. The entertainment system and navigation system may stay frozen until vehicle is restarted and in some cases may not turn off even while vehicle is not in a powered state.
Corrective Action:
Powertrain Stalls randomly when moving from first to second gear and when changing in and out of park. Vehicle also has loss of power and freezing electronics. The entertainment system and navigation system may stay frozen until vehicle is restarted and in some cases may not turn off even while vehicle is not in a powered state.
Additional Notes:
Powertrain Stalls randomly when moving from first to second gear and when changing in and out of park. Vehicle also has loss of power and freezing electronics. The entertainment system and navigation system may stay frozen until vehicle is restarted and in some cases may not turn off even while vehicle is not in a powered state.
Mfg Campaign: 11547532
Recall Date: Sep 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Powertrain Stalls randomly when moving from first to second gear and when changing in and out of park. Vehicle also has loss of power and freezing electronics. The entertainment system and navigation system may stay frozen until vehicle is restarted and in some cases may not turn off even while vehicle is not in a powered state.
Corrective Action:
Powertrain Stalls randomly when moving from first to second gear and when changing in and out of park. Vehicle also has loss of power and freezing electronics. The entertainment system and navigation system may stay frozen until vehicle is restarted and in some cases may not turn off even while vehicle is not in a powered state.
Additional Notes:
Powertrain Stalls randomly when moving from first to second gear and when changing in and out of park. Vehicle also has loss of power and freezing electronics. The entertainment system and navigation system may stay frozen until vehicle is restarted and in some cases may not turn off even while vehicle is not in a powered state.
Mfg Campaign: 11547532
Recall Date: Sep 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Powertrain Stalls randomly when moving from first to second gear and when changing in and out of park. Vehicle also has loss of power and freezing electronics. The entertainment system and navigation system may stay frozen until vehicle is restarted and in some cases may not turn off even while vehicle is not in a powered state.
Corrective Action:
Powertrain Stalls randomly when moving from first to second gear and when changing in and out of park. Vehicle also has loss of power and freezing electronics. The entertainment system and navigation system may stay frozen until vehicle is restarted and in some cases may not turn off even while vehicle is not in a powered state.
Additional Notes:
Powertrain Stalls randomly when moving from first to second gear and when changing in and out of park. Vehicle also has loss of power and freezing electronics. The entertainment system and navigation system may stay frozen until vehicle is restarted and in some cases may not turn off even while vehicle is not in a powered state.
Mfg Campaign: 11547532
Recall Date: Sep 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I received P258B warning and further diagnosis came to know that C0021-02 and C1252-92 warnings. While applying breaks i am getting hissing noise and break pedal pushes me back where i have to apply lot of pressure to stop the vehicle. This is happening only when i press the pedals hard. I did diagnosis and noticed that the break vaccum pump fuse gone and replaced the same again it blown. Then realized that that the Vaccum pump it self is not working and the same is ordered and replaced. Now the vaccum pump issue is fixed but still the break pedals are hard and getting hissing noise while applying breaks. Now i may need to change the break booster to get this fixed.
Corrective Action:
I received P258B warning and further diagnosis came to know that C0021-02 and C1252-92 warnings. While applying breaks i am getting hissing noise and break pedal pushes me back where i have to apply lot of pressure to stop the vehicle. This is happening only when i press the pedals hard. I did diagnosis and noticed that the break vaccum pump fuse gone and replaced the same again it blown. Then realized that that the Vaccum pump it self is not working and the same is ordered and replaced. Now the vaccum pump issue is fixed but still the break pedals are hard and getting hissing noise while applying breaks. Now i may need to change the break booster to get this fixed.
Additional Notes:
I received P258B warning and further diagnosis came to know that C0021-02 and C1252-92 warnings. While applying breaks i am getting hissing noise and break pedal pushes me back where i have to apply lot of pressure to stop the vehicle. This is happening only when i press the pedals hard. I did diagnosis and noticed that the break vaccum pump fuse gone and replaced the same again it blown. Then realized that that the Vaccum pump it self is not working and the same is ordered and replaced. Now the vaccum pump issue is fixed but still the break pedals are hard and getting hissing noise while applying breaks. Now i may need to change the break booster to get this fixed.
Mfg Campaign: 11547262
Recall Date: Sep 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I received P258B warning and further diagnosis came to know that C0021-02 and C1252-92 warnings. While applying breaks i am getting hissing noise and break pedal pushes me back where i have to apply lot of pressure to stop the vehicle. This is happening only when i press the pedals hard. I did diagnosis and noticed that the break vaccum pump fuse gone and replaced the same again it blown. Then realized that that the Vaccum pump it self is not working and the same is ordered and replaced. Now the vaccum pump issue is fixed but still the break pedals are hard and getting hissing noise while applying breaks. Now i may need to change the break booster to get this fixed.
Corrective Action:
I received P258B warning and further diagnosis came to know that C0021-02 and C1252-92 warnings. While applying breaks i am getting hissing noise and break pedal pushes me back where i have to apply lot of pressure to stop the vehicle. This is happening only when i press the pedals hard. I did diagnosis and noticed that the break vaccum pump fuse gone and replaced the same again it blown. Then realized that that the Vaccum pump it self is not working and the same is ordered and replaced. Now the vaccum pump issue is fixed but still the break pedals are hard and getting hissing noise while applying breaks. Now i may need to change the break booster to get this fixed.
Additional Notes:
I received P258B warning and further diagnosis came to know that C0021-02 and C1252-92 warnings. While applying breaks i am getting hissing noise and break pedal pushes me back where i have to apply lot of pressure to stop the vehicle. This is happening only when i press the pedals hard. I did diagnosis and noticed that the break vaccum pump fuse gone and replaced the same again it blown. Then realized that that the Vaccum pump it self is not working and the same is ordered and replaced. Now the vaccum pump issue is fixed but still the break pedals are hard and getting hissing noise while applying breaks. Now i may need to change the break booster to get this fixed.
Mfg Campaign: 11547262
Recall Date: Sep 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Recall fail Recall done in 2019 for EGR and car is continuing to fail again years later. While driving car stalls and shuts off
Corrective Action:
Recall fail Recall done in 2019 for EGR and car is continuing to fail again years later. While driving car stalls and shuts off
Additional Notes:
Recall fail Recall done in 2019 for EGR and car is continuing to fail again years later. While driving car stalls and shuts off
Mfg Campaign: 11547431
Recall Date: Sep 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Recall fail Recall done in 2019 for EGR and car is continuing to fail again years later. While driving car stalls and shuts off
Corrective Action:
Recall fail Recall done in 2019 for EGR and car is continuing to fail again years later. While driving car stalls and shuts off
Additional Notes:
Recall fail Recall done in 2019 for EGR and car is continuing to fail again years later. While driving car stalls and shuts off
Mfg Campaign: 11547431
Recall Date: Sep 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I'm writing to report a serious incident involving my Chrysler Pacifica with less than 70,000 miles. Recently, the engine light came on with error code P0303, leading to violent vibrations and power loss while I was driving my children to school. This hazardous situation nearly caused a major accident. A diagnostic at the dealer revealed a blown head gasket, raising concerns about the safety and reliability of this vehicle model. I believe this issue might not be isolated and could pose a widespread danger. I'm reporting this incident to the National Highway Traffic Safety Administration (NHTSA) to request an investigation into potential design or manufacturing flaws that could endanger drivers and passengers. Safety must always be the top priority. Therefore, I am taking the initiative to report this incident to the National Highway Traffic Safety Administration (NHTSA) because I believe that it is imperative to investigate the extent of this issue. It is my hope that through such an investigation, we can uncover any potential design or manufacturing flaws that could pose a significant danger to the driving public. Safety should always be the paramount concern when it comes to automobiles, and it is my fervent hope that by reporting this incident, we can prevent similar incidents from occurring and ensure the safety of all drivers and their passengers. I urge you to take this matter seriously and to conduct a thorough examination of the Chrysler Pacifica to determine whether this issue is more widespread than it appears. Lives may well depend on it.
Corrective Action:
I'm writing to report a serious incident involving my Chrysler Pacifica with less than 70,000 miles. Recently, the engine light came on with error code P0303, leading to violent vibrations and power loss while I was driving my children to school. This hazardous situation nearly caused a major accident. A diagnostic at the dealer revealed a blown head gasket, raising concerns about the safety and reliability of this vehicle model. I believe this issue might not be isolated and could pose a widespread danger. I'm reporting this incident to the National Highway Traffic Safety Administration (NHTSA) to request an investigation into potential design or manufacturing flaws that could endanger drivers and passengers. Safety must always be the top priority. Therefore, I am taking the initiative to report this incident to the National Highway Traffic Safety Administration (NHTSA) because I believe that it is imperative to investigate the extent of this issue. It is my hope that through such an investigation, we can uncover any potential design or manufacturing flaws that could pose a significant danger to the driving public. Safety should always be the paramount concern when it comes to automobiles, and it is my fervent hope that by reporting this incident, we can prevent similar incidents from occurring and ensure the safety of all drivers and their passengers. I urge you to take this matter seriously and to conduct a thorough examination of the Chrysler Pacifica to determine whether this issue is more widespread than it appears. Lives may well depend on it.
Additional Notes:
I'm writing to report a serious incident involving my Chrysler Pacifica with less than 70,000 miles. Recently, the engine light came on with error code P0303, leading to violent vibrations and power loss while I was driving my children to school. This hazardous situation nearly caused a major accident. A diagnostic at the dealer revealed a blown head gasket, raising concerns about the safety and reliability of this vehicle model. I believe this issue might not be isolated and could pose a widespread danger. I'm reporting this incident to the National Highway Traffic Safety Administration (NHTSA) to request an investigation into potential design or manufacturing flaws that could endanger drivers and passengers. Safety must always be the top priority. Therefore, I am taking the initiative to report this incident to the National Highway Traffic Safety Administration (NHTSA) because I believe that it is imperative to investigate the extent of this issue. It is my hope that through such an investigation, we can uncover any potential design or manufacturing flaws that could pose a significant danger to the driving public. Safety should always be the paramount concern when it comes to automobiles, and it is my fervent hope that by reporting this incident, we can prevent similar incidents from occurring and ensure the safety of all drivers and their passengers. I urge you to take this matter seriously and to conduct a thorough examination of the Chrysler Pacifica to determine whether this issue is more widespread than it appears. Lives may well depend on it.
Mfg Campaign: 11547020
Recall Date: Sep 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Continue issue with stop/start system failure that drains batteries to the point of total power loss, even at high rate of speed. An audible ticking sound, engine misfires resulting in bucking and surging, decreased engine performance, hesitation, loss of power. Start/stop system has been investigated by dealership multiple times. Power loss and engine misfire were reported as the result of the start/stop system failure. However it has been a reoccurring problem with continued worsening symptoms. The safety of myself, my passengers and other travelers is at risk due to the unexpected bucking, surging, hesitation and power loss that occurs during traveling. Problem has not been reproduced at service center as it has been “solved” by replacing batteries and not investing further. Vehicle has been inspected by qualified mechanics. Warning lamps have recently alerted but the problem of engine bucking, power loss, surging, hesitancy have preceded the warning lamp. It has been at least 8 months of engine concerns and 2 years of power concerns that were reported to dealership and only 1 month of the warning light indicating a problem.
Corrective Action:
Continue issue with stop/start system failure that drains batteries to the point of total power loss, even at high rate of speed. An audible ticking sound, engine misfires resulting in bucking and surging, decreased engine performance, hesitation, loss of power. Start/stop system has been investigated by dealership multiple times. Power loss and engine misfire were reported as the result of the start/stop system failure. However it has been a reoccurring problem with continued worsening symptoms. The safety of myself, my passengers and other travelers is at risk due to the unexpected bucking, surging, hesitation and power loss that occurs during traveling. Problem has not been reproduced at service center as it has been “solved” by replacing batteries and not investing further. Vehicle has been inspected by qualified mechanics. Warning lamps have recently alerted but the problem of engine bucking, power loss, surging, hesitancy have preceded the warning lamp. It has been at least 8 months of engine concerns and 2 years of power concerns that were reported to dealership and only 1 month of the warning light indicating a problem.
Additional Notes:
Continue issue with stop/start system failure that drains batteries to the point of total power loss, even at high rate of speed. An audible ticking sound, engine misfires resulting in bucking and surging, decreased engine performance, hesitation, loss of power. Start/stop system has been investigated by dealership multiple times. Power loss and engine misfire were reported as the result of the start/stop system failure. However it has been a reoccurring problem with continued worsening symptoms. The safety of myself, my passengers and other travelers is at risk due to the unexpected bucking, surging, hesitation and power loss that occurs during traveling. Problem has not been reproduced at service center as it has been “solved” by replacing batteries and not investing further. Vehicle has been inspected by qualified mechanics. Warning lamps have recently alerted but the problem of engine bucking, power loss, surging, hesitancy have preceded the warning lamp. It has been at least 8 months of engine concerns and 2 years of power concerns that were reported to dealership and only 1 month of the warning light indicating a problem.
Mfg Campaign: 11547065
Recall Date: Sep 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Continue issue with stop/start system failure that drains batteries to the point of total power loss, even at high rate of speed. An audible ticking sound, engine misfires resulting in bucking and surging, decreased engine performance, hesitation, loss of power. Start/stop system has been investigated by dealership multiple times. Power loss and engine misfire were reported as the result of the start/stop system failure. However it has been a reoccurring problem with continued worsening symptoms. The safety of myself, my passengers and other travelers is at risk due to the unexpected bucking, surging, hesitation and power loss that occurs during traveling. Problem has not been reproduced at service center as it has been “solved” by replacing batteries and not investing further. Vehicle has been inspected by qualified mechanics. Warning lamps have recently alerted but the problem of engine bucking, power loss, surging, hesitancy have preceded the warning lamp. It has been at least 8 months of engine concerns and 2 years of power concerns that were reported to dealership and only 1 month of the warning light indicating a problem.
Corrective Action:
Continue issue with stop/start system failure that drains batteries to the point of total power loss, even at high rate of speed. An audible ticking sound, engine misfires resulting in bucking and surging, decreased engine performance, hesitation, loss of power. Start/stop system has been investigated by dealership multiple times. Power loss and engine misfire were reported as the result of the start/stop system failure. However it has been a reoccurring problem with continued worsening symptoms. The safety of myself, my passengers and other travelers is at risk due to the unexpected bucking, surging, hesitation and power loss that occurs during traveling. Problem has not been reproduced at service center as it has been “solved” by replacing batteries and not investing further. Vehicle has been inspected by qualified mechanics. Warning lamps have recently alerted but the problem of engine bucking, power loss, surging, hesitancy have preceded the warning lamp. It has been at least 8 months of engine concerns and 2 years of power concerns that were reported to dealership and only 1 month of the warning light indicating a problem.
Additional Notes:
Continue issue with stop/start system failure that drains batteries to the point of total power loss, even at high rate of speed. An audible ticking sound, engine misfires resulting in bucking and surging, decreased engine performance, hesitation, loss of power. Start/stop system has been investigated by dealership multiple times. Power loss and engine misfire were reported as the result of the start/stop system failure. However it has been a reoccurring problem with continued worsening symptoms. The safety of myself, my passengers and other travelers is at risk due to the unexpected bucking, surging, hesitation and power loss that occurs during traveling. Problem has not been reproduced at service center as it has been “solved” by replacing batteries and not investing further. Vehicle has been inspected by qualified mechanics. Warning lamps have recently alerted but the problem of engine bucking, power loss, surging, hesitancy have preceded the warning lamp. It has been at least 8 months of engine concerns and 2 years of power concerns that were reported to dealership and only 1 month of the warning light indicating a problem.
Mfg Campaign: 11547065
Recall Date: Sep 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Misfire of cylinder 3 as many have reported. Chrysler stating car needs a new engine. Prior owner had warranty work done at 43k miles. At 60k miles, Chrysler diagnoses engine failure and replacement necessary. Chrysler and dealer denying any goodwill despite of history of problems with this vehicle and the Pentastar engine in 2017 Chrysler Pacificas. Engine light and high temp warning bounced on and off while on a highway. Exited to find no coolant, 600 miles after a $2000 tune-up. Added coolant but was losing coolant too. engine light back on. I am out a car, the money I owe on it or a $12k repair.
Corrective Action:
Misfire of cylinder 3 as many have reported. Chrysler stating car needs a new engine. Prior owner had warranty work done at 43k miles. At 60k miles, Chrysler diagnoses engine failure and replacement necessary. Chrysler and dealer denying any goodwill despite of history of problems with this vehicle and the Pentastar engine in 2017 Chrysler Pacificas. Engine light and high temp warning bounced on and off while on a highway. Exited to find no coolant, 600 miles after a $2000 tune-up. Added coolant but was losing coolant too. engine light back on. I am out a car, the money I owe on it or a $12k repair.
Additional Notes:
Misfire of cylinder 3 as many have reported. Chrysler stating car needs a new engine. Prior owner had warranty work done at 43k miles. At 60k miles, Chrysler diagnoses engine failure and replacement necessary. Chrysler and dealer denying any goodwill despite of history of problems with this vehicle and the Pentastar engine in 2017 Chrysler Pacificas. Engine light and high temp warning bounced on and off while on a highway. Exited to find no coolant, 600 miles after a $2000 tune-up. Added coolant but was losing coolant too. engine light back on. I am out a car, the money I owe on it or a $12k repair.
Mfg Campaign: 11547174
Recall Date: Sep 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The check engine light came on, upon inspection at our mechanic we discovered our head gasket was blown. Searching for recalls online I found several other owners of Chrystler Pacifica that have the same issue of blown head gasket at relatively low mileage. Contacted Chrystler and there is no current recall for any of those components.
Corrective Action:
The check engine light came on, upon inspection at our mechanic we discovered our head gasket was blown. Searching for recalls online I found several other owners of Chrystler Pacifica that have the same issue of blown head gasket at relatively low mileage. Contacted Chrystler and there is no current recall for any of those components.
Additional Notes:
The check engine light came on, upon inspection at our mechanic we discovered our head gasket was blown. Searching for recalls online I found several other owners of Chrystler Pacifica that have the same issue of blown head gasket at relatively low mileage. Contacted Chrystler and there is no current recall for any of those components.
Mfg Campaign: 11546931
Recall Date: Sep 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The check engine light came on, upon inspection at our mechanic we discovered our head gasket was blown. Searching for recalls online I found several other owners of Chrystler Pacifica that have the same issue of blown head gasket at relatively low mileage. Contacted Chrystler and there is no current recall for any of those components.
Corrective Action:
The check engine light came on, upon inspection at our mechanic we discovered our head gasket was blown. Searching for recalls online I found several other owners of Chrystler Pacifica that have the same issue of blown head gasket at relatively low mileage. Contacted Chrystler and there is no current recall for any of those components.
Additional Notes:
The check engine light came on, upon inspection at our mechanic we discovered our head gasket was blown. Searching for recalls online I found several other owners of Chrystler Pacifica that have the same issue of blown head gasket at relatively low mileage. Contacted Chrystler and there is no current recall for any of those components.
Mfg Campaign: 11546931
Recall Date: Sep 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving, the car malfunctions stating to have the shifter serviced. All of the alerts start going off and it feels like my car isnt shifting properly. Some times when I start it, the shifter will not respond. I have taken it to be serviced and it seems to be electrical.
Corrective Action:
While driving, the car malfunctions stating to have the shifter serviced. All of the alerts start going off and it feels like my car isnt shifting properly. Some times when I start it, the shifter will not respond. I have taken it to be serviced and it seems to be electrical.
Additional Notes:
While driving, the car malfunctions stating to have the shifter serviced. All of the alerts start going off and it feels like my car isnt shifting properly. Some times when I start it, the shifter will not respond. I have taken it to be serviced and it seems to be electrical.
Mfg Campaign: 11545811
Recall Date: Sep 21, 2023
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Barry Edzant
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury