Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 03A
Recall Date: Jan 17, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V53
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U50
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U01
Recall Date: Jan 11, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T54
Recall Date: Aug 31, 2017
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: PAC20170728
Recall Date: Jul 28, 2017
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the modification. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Pac-20170525
Recall Date: May 25, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017 Pacifica vehicles manufactured February 22, 2016, through April 28, 2016. The center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row center passenger seat (if so equipped).
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S42
Recall Date: Jun 30, 2016
Consumer Complaints
2.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle sometimes abruptly shuts off when it is stopped while running such as at a traffic light. It also abruptly shuts off when at a low speeds (0-5 mph). This occurs after the car has been operating for several minutes. This presents a safety hazard because the unexpected shut off can occur when the car in a precarious traffic situation. A quick message flashes on the display before the shut off. Usually too quick to read but seems to say something like, “service electronics”. Occurs at at least once a week. Car is driven 7 to 10 times per week so this incident occurs at least once out of every 10 trips. These incidents have been occurring for at least 2 months.
Corrective Action:
The vehicle sometimes abruptly shuts off when it is stopped while running such as at a traffic light. It also abruptly shuts off when at a low speeds (0-5 mph). This occurs after the car has been operating for several minutes. This presents a safety hazard because the unexpected shut off can occur when the car in a precarious traffic situation. A quick message flashes on the display before the shut off. Usually too quick to read but seems to say something like, “service electronics”. Occurs at at least once a week. Car is driven 7 to 10 times per week so this incident occurs at least once out of every 10 trips. These incidents have been occurring for at least 2 months.
Additional Notes:
The vehicle sometimes abruptly shuts off when it is stopped while running such as at a traffic light. It also abruptly shuts off when at a low speeds (0-5 mph). This occurs after the car has been operating for several minutes. This presents a safety hazard because the unexpected shut off can occur when the car in a precarious traffic situation. A quick message flashes on the display before the shut off. Usually too quick to read but seems to say something like, “service electronics”. Occurs at at least once a week. Car is driven 7 to 10 times per week so this incident occurs at least once out of every 10 trips. These incidents have been occurring for at least 2 months.
Mfg Campaign: 11542282
Recall Date: Sep 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Battery light comes on, power steering goes out, start/stop function switches in and out of accessory mode, then total power drain and vehicle will not turn over or maintain a charge. vehicle is available for inspection. safety was compromised by lack of control of steering and vehicle shutdown in a roadway. issue has not been reproduced by independent services or dealer or other representatives. battery light appeared, etcs light came on, voltage meter drained very quickly until total loss of power.
Corrective Action:
Battery light comes on, power steering goes out, start/stop function switches in and out of accessory mode, then total power drain and vehicle will not turn over or maintain a charge. vehicle is available for inspection. safety was compromised by lack of control of steering and vehicle shutdown in a roadway. issue has not been reproduced by independent services or dealer or other representatives. battery light appeared, etcs light came on, voltage meter drained very quickly until total loss of power.
Additional Notes:
Battery light comes on, power steering goes out, start/stop function switches in and out of accessory mode, then total power drain and vehicle will not turn over or maintain a charge. vehicle is available for inspection. safety was compromised by lack of control of steering and vehicle shutdown in a roadway. issue has not been reproduced by independent services or dealer or other representatives. battery light appeared, etcs light came on, voltage meter drained very quickly until total loss of power.
Mfg Campaign: 11541671
Recall Date: Aug 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Battery light comes on, power steering goes out, start/stop function switches in and out of accessory mode, then total power drain and vehicle will not turn over or maintain a charge. vehicle is available for inspection. safety was compromised by lack of control of steering and vehicle shutdown in a roadway. issue has not been reproduced by independent services or dealer or other representatives. battery light appeared, etcs light came on, voltage meter drained very quickly until total loss of power.
Corrective Action:
Battery light comes on, power steering goes out, start/stop function switches in and out of accessory mode, then total power drain and vehicle will not turn over or maintain a charge. vehicle is available for inspection. safety was compromised by lack of control of steering and vehicle shutdown in a roadway. issue has not been reproduced by independent services or dealer or other representatives. battery light appeared, etcs light came on, voltage meter drained very quickly until total loss of power.
Additional Notes:
Battery light comes on, power steering goes out, start/stop function switches in and out of accessory mode, then total power drain and vehicle will not turn over or maintain a charge. vehicle is available for inspection. safety was compromised by lack of control of steering and vehicle shutdown in a roadway. issue has not been reproduced by independent services or dealer or other representatives. battery light appeared, etcs light came on, voltage meter drained very quickly until total loss of power.
Mfg Campaign: 11541671
Recall Date: Aug 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Battery light comes on, power steering goes out, start/stop function switches in and out of accessory mode, then total power drain and vehicle will not turn over or maintain a charge. vehicle is available for inspection. safety was compromised by lack of control of steering and vehicle shutdown in a roadway. issue has not been reproduced by independent services or dealer or other representatives. battery light appeared, etcs light came on, voltage meter drained very quickly until total loss of power.
Corrective Action:
Battery light comes on, power steering goes out, start/stop function switches in and out of accessory mode, then total power drain and vehicle will not turn over or maintain a charge. vehicle is available for inspection. safety was compromised by lack of control of steering and vehicle shutdown in a roadway. issue has not been reproduced by independent services or dealer or other representatives. battery light appeared, etcs light came on, voltage meter drained very quickly until total loss of power.
Additional Notes:
Battery light comes on, power steering goes out, start/stop function switches in and out of accessory mode, then total power drain and vehicle will not turn over or maintain a charge. vehicle is available for inspection. safety was compromised by lack of control of steering and vehicle shutdown in a roadway. issue has not been reproduced by independent services or dealer or other representatives. battery light appeared, etcs light came on, voltage meter drained very quickly until total loss of power.
Mfg Campaign: 11541671
Recall Date: Aug 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
At 83,000 miles the 2017 Pacifica needed new headgaskets, rocker arms, and camshafts. I am the first and only owner of the van and have been meticulous about maintenance. Apparently this is a known issue with the Pacifica. The dealership and an outside mechanic verified these issues with my Pacifica. Rough idle was the only warning something was wrong before the check engine light came on. I took it to the dealership immediately.
Corrective Action:
At 83,000 miles the 2017 Pacifica needed new headgaskets, rocker arms, and camshafts. I am the first and only owner of the van and have been meticulous about maintenance. Apparently this is a known issue with the Pacifica. The dealership and an outside mechanic verified these issues with my Pacifica. Rough idle was the only warning something was wrong before the check engine light came on. I took it to the dealership immediately.
Additional Notes:
At 83,000 miles the 2017 Pacifica needed new headgaskets, rocker arms, and camshafts. I am the first and only owner of the van and have been meticulous about maintenance. Apparently this is a known issue with the Pacifica. The dealership and an outside mechanic verified these issues with my Pacifica. Rough idle was the only warning something was wrong before the check engine light came on. I took it to the dealership immediately.
Mfg Campaign: 11541780
Recall Date: Aug 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
All the warning lights on dashboard light up engine losses power then stop, after setting for two hours the engine restarts, the engine light is only light on. Drive for one or two days light goes off like nothings wrong. Then two or three day’s latter it will do it again. This has been going on for about five months and dealer can not fix it.
Corrective Action:
All the warning lights on dashboard light up engine losses power then stop, after setting for two hours the engine restarts, the engine light is only light on. Drive for one or two days light goes off like nothings wrong. Then two or three day’s latter it will do it again. This has been going on for about five months and dealer can not fix it.
Additional Notes:
All the warning lights on dashboard light up engine losses power then stop, after setting for two hours the engine restarts, the engine light is only light on. Drive for one or two days light goes off like nothings wrong. Then two or three day’s latter it will do it again. This has been going on for about five months and dealer can not fix it.
Mfg Campaign: 11541439
Recall Date: Aug 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I have 2017 Pacifica with just under 80,000 miles on it. I had a check engine light come on which was a 5th cylinder misfire. I had the plugs/coils replaced and oil/filter done. After 2 days the service engine light reappeared with the same diagnosis(5th cylinder misfire). I took it back to the shop and they discovered coolant leaking and the smell of it burning. They believe it was a blown head gasket. The car is now at a Chrysler dealership to confirm the bad news. Chrysler needs to step up and resolve this issue with a recall or some type of reimbursement.
Corrective Action:
I have 2017 Pacifica with just under 80,000 miles on it. I had a check engine light come on which was a 5th cylinder misfire. I had the plugs/coils replaced and oil/filter done. After 2 days the service engine light reappeared with the same diagnosis(5th cylinder misfire). I took it back to the shop and they discovered coolant leaking and the smell of it burning. They believe it was a blown head gasket. The car is now at a Chrysler dealership to confirm the bad news. Chrysler needs to step up and resolve this issue with a recall or some type of reimbursement.
Additional Notes:
I have 2017 Pacifica with just under 80,000 miles on it. I had a check engine light come on which was a 5th cylinder misfire. I had the plugs/coils replaced and oil/filter done. After 2 days the service engine light reappeared with the same diagnosis(5th cylinder misfire). I took it back to the shop and they discovered coolant leaking and the smell of it burning. They believe it was a blown head gasket. The car is now at a Chrysler dealership to confirm the bad news. Chrysler needs to step up and resolve this issue with a recall or some type of reimbursement.
Mfg Campaign: 11541510
Recall Date: Aug 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Driving down road vehicles Shift Mechanism locked out with 4-5 warning lights stop and car locked in gear could not shut off or put in park
Corrective Action:
Driving down road vehicles Shift Mechanism locked out with 4-5 warning lights stop and car locked in gear could not shut off or put in park
Additional Notes:
Driving down road vehicles Shift Mechanism locked out with 4-5 warning lights stop and car locked in gear could not shut off or put in park
Mfg Campaign: 11541081
Recall Date: Aug 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Check engine light continues to come on and it gives the code “3rd cylinder misfire” even after multiple attempts to correct the problem. Has been determined there may be a crack in the engine block. Car only has 94,000 miles on it so this is too young for it to be happening. The engine runs rough continuously and I am afraid for the safety of myself and my 4 children that ride along with me daily.
Corrective Action:
Check engine light continues to come on and it gives the code “3rd cylinder misfire” even after multiple attempts to correct the problem. Has been determined there may be a crack in the engine block. Car only has 94,000 miles on it so this is too young for it to be happening. The engine runs rough continuously and I am afraid for the safety of myself and my 4 children that ride along with me daily.
Additional Notes:
Check engine light continues to come on and it gives the code “3rd cylinder misfire” even after multiple attempts to correct the problem. Has been determined there may be a crack in the engine block. Car only has 94,000 miles on it so this is too young for it to be happening. The engine runs rough continuously and I am afraid for the safety of myself and my 4 children that ride along with me daily.
Mfg Campaign: 11540677
Recall Date: Aug 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Check engine light continues to come on and it gives the code “3rd cylinder misfire” even after multiple attempts to correct the problem. Has been determined there may be a crack in the engine block. Car only has 94,000 miles on it so this is too young for it to be happening. The engine runs rough continuously and I am afraid for the safety of myself and my 4 children that ride along with me daily.
Corrective Action:
Check engine light continues to come on and it gives the code “3rd cylinder misfire” even after multiple attempts to correct the problem. Has been determined there may be a crack in the engine block. Car only has 94,000 miles on it so this is too young for it to be happening. The engine runs rough continuously and I am afraid for the safety of myself and my 4 children that ride along with me daily.
Additional Notes:
Check engine light continues to come on and it gives the code “3rd cylinder misfire” even after multiple attempts to correct the problem. Has been determined there may be a crack in the engine block. Car only has 94,000 miles on it so this is too young for it to be happening. The engine runs rough continuously and I am afraid for the safety of myself and my 4 children that ride along with me daily.
Mfg Campaign: 11540677
Recall Date: Aug 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Since owning the vehicle for over 3 years the brake shave been hissing and inconsistently engage when pressing the brake pedal. I have had several near accidents ranging from rolling into some while in a stopped position (moved vehicle to park to avoid), to almost causing major collisions on hwy do to the inability to come to a quick stop or slow. It is pure luck I have not been in an accident.
Corrective Action:
Since owning the vehicle for over 3 years the brake shave been hissing and inconsistently engage when pressing the brake pedal. I have had several near accidents ranging from rolling into some while in a stopped position (moved vehicle to park to avoid), to almost causing major collisions on hwy do to the inability to come to a quick stop or slow. It is pure luck I have not been in an accident.
Additional Notes:
Since owning the vehicle for over 3 years the brake shave been hissing and inconsistently engage when pressing the brake pedal. I have had several near accidents ranging from rolling into some while in a stopped position (moved vehicle to park to avoid), to almost causing major collisions on hwy do to the inability to come to a quick stop or slow. It is pure luck I have not been in an accident.
Mfg Campaign: 11540540
Recall Date: Aug 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The head gaskets were replaced at 107 miles before I purchased my van. Now here I am 20k miles later with another blown head. The vehicle is undrivable and left me, my wife and my kids stranded. Yes this has been confirmed by a qualified shop. No. Check engine light, misfire.
Corrective Action:
The head gaskets were replaced at 107 miles before I purchased my van. Now here I am 20k miles later with another blown head. The vehicle is undrivable and left me, my wife and my kids stranded. Yes this has been confirmed by a qualified shop. No. Check engine light, misfire.
Additional Notes:
The head gaskets were replaced at 107 miles before I purchased my van. Now here I am 20k miles later with another blown head. The vehicle is undrivable and left me, my wife and my kids stranded. Yes this has been confirmed by a qualified shop. No. Check engine light, misfire.
Mfg Campaign: 11540246
Recall Date: Aug 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The vehicle will shut off randomly while in the drive position, and happens when in motion or stopped. THIS CAUSES A HUGE CONCERN as this is our family vehicle that Carrie’s our children. My wife was making a left hand turn in an intersection, with our kids in the Van and shut down on its own in the middle of the turn. We ensure all regular and required maintenance is completed on our vehicle to ensure the safety at all times and this is beyond our control. We took it to the shop and they don’t know what’s going on as it’s intermittently happening. I have read several others having the same issues. This is a huge safety issue that requires immediate attention, please help!
Corrective Action:
The vehicle will shut off randomly while in the drive position, and happens when in motion or stopped. THIS CAUSES A HUGE CONCERN as this is our family vehicle that Carrie’s our children. My wife was making a left hand turn in an intersection, with our kids in the Van and shut down on its own in the middle of the turn. We ensure all regular and required maintenance is completed on our vehicle to ensure the safety at all times and this is beyond our control. We took it to the shop and they don’t know what’s going on as it’s intermittently happening. I have read several others having the same issues. This is a huge safety issue that requires immediate attention, please help!
Additional Notes:
The vehicle will shut off randomly while in the drive position, and happens when in motion or stopped. THIS CAUSES A HUGE CONCERN as this is our family vehicle that Carrie’s our children. My wife was making a left hand turn in an intersection, with our kids in the Van and shut down on its own in the middle of the turn. We ensure all regular and required maintenance is completed on our vehicle to ensure the safety at all times and this is beyond our control. We took it to the shop and they don’t know what’s going on as it’s intermittently happening. I have read several others having the same issues. This is a huge safety issue that requires immediate attention, please help!
Mfg Campaign: 11540269
Recall Date: Aug 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
2017 Pacifica has a blown head gasket @80k miles (diagnosed by a Chrysler mechanic when our check engine light came on). The van has never overheated and has been well maintained/ serviced regularly.
Corrective Action:
2017 Pacifica has a blown head gasket @80k miles (diagnosed by a Chrysler mechanic when our check engine light came on). The van has never overheated and has been well maintained/ serviced regularly.
Additional Notes:
2017 Pacifica has a blown head gasket @80k miles (diagnosed by a Chrysler mechanic when our check engine light came on). The van has never overheated and has been well maintained/ serviced regularly.
Mfg Campaign: 11540320
Recall Date: Aug 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Blown head gasket 2017 chrysler pacifica 82000 miles. Spark plugs replaced. All are black with heavy carbon buildup. Check engine light went on as did the engine stop start warning. Code read cylinder 5 misfire. Many people have had the same issue. Check out following thread. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Blown head gasket 2017 chrysler pacifica 82000 miles. Spark plugs replaced. All are black with heavy carbon buildup. Check engine light went on as did the engine stop start warning. Code read cylinder 5 misfire. Many people have had the same issue. Check out following thread. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Blown head gasket 2017 chrysler pacifica 82000 miles. Spark plugs replaced. All are black with heavy carbon buildup. Check engine light went on as did the engine stop start warning. Code read cylinder 5 misfire. Many people have had the same issue. Check out following thread. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11540350
Recall Date: Aug 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Blown head gasket 2017 chrysler pacifica 82000 miles. Spark plugs replaced. All are black with heavy carbon buildup. Check engine light went on as did the engine stop start warning. Code read cylinder 5 misfire. Many people have had the same issue. Check out following thread. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Blown head gasket 2017 chrysler pacifica 82000 miles. Spark plugs replaced. All are black with heavy carbon buildup. Check engine light went on as did the engine stop start warning. Code read cylinder 5 misfire. Many people have had the same issue. Check out following thread. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Blown head gasket 2017 chrysler pacifica 82000 miles. Spark plugs replaced. All are black with heavy carbon buildup. Check engine light went on as did the engine stop start warning. Code read cylinder 5 misfire. Many people have had the same issue. Check out following thread. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11540350
Recall Date: Aug 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Blown head gasket 2017 chrysler pacifica 82000 miles. Spark plugs replaced. All are black with heavy carbon buildup. Check engine light went on as did the engine stop start warning. Code read cylinder 5 misfire. Many people have had the same issue. Check out following thread. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Blown head gasket 2017 chrysler pacifica 82000 miles. Spark plugs replaced. All are black with heavy carbon buildup. Check engine light went on as did the engine stop start warning. Code read cylinder 5 misfire. Many people have had the same issue. Check out following thread. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Blown head gasket 2017 chrysler pacifica 82000 miles. Spark plugs replaced. All are black with heavy carbon buildup. Check engine light went on as did the engine stop start warning. Code read cylinder 5 misfire. Many people have had the same issue. Check out following thread. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11540350
Recall Date: Aug 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle has had constant electrical issues. The car freaks out at sporadic times. This can include power cutting in and out while driving, suddenly being unable to put into gear, or unable to start the vehicle at all. Symptoms include tactometer and speedometer simultaneously going up all the way and down over and over again, engine slowing down and starting. Lights on the shifter flashing (this was replaced). A Dealer service rep saw it when I drove in, but was unable to mimic it since it happens so sporadically - they had never seen it before and eventually said, "We don't know what to do."
Corrective Action:
The vehicle has had constant electrical issues. The car freaks out at sporadic times. This can include power cutting in and out while driving, suddenly being unable to put into gear, or unable to start the vehicle at all. Symptoms include tactometer and speedometer simultaneously going up all the way and down over and over again, engine slowing down and starting. Lights on the shifter flashing (this was replaced). A Dealer service rep saw it when I drove in, but was unable to mimic it since it happens so sporadically - they had never seen it before and eventually said, "We don't know what to do."
Additional Notes:
The vehicle has had constant electrical issues. The car freaks out at sporadic times. This can include power cutting in and out while driving, suddenly being unable to put into gear, or unable to start the vehicle at all. Symptoms include tactometer and speedometer simultaneously going up all the way and down over and over again, engine slowing down and starting. Lights on the shifter flashing (this was replaced). A Dealer service rep saw it when I drove in, but was unable to mimic it since it happens so sporadically - they had never seen it before and eventually said, "We don't know what to do."
Mfg Campaign: 11539988
Recall Date: Aug 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
A head gasket leak caused coolent to enter a cylinder. The vehicle now suffers from hydrolock and the engine needs to be replaced.
Corrective Action:
A head gasket leak caused coolent to enter a cylinder. The vehicle now suffers from hydrolock and the engine needs to be replaced.
Additional Notes:
A head gasket leak caused coolent to enter a cylinder. The vehicle now suffers from hydrolock and the engine needs to be replaced.
Mfg Campaign: 11539990
Recall Date: Aug 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The rear subframe holding the rear axles suddenly broke in half while driving 30 miles an hour down a residential street. Luckily, I was able to control the vehicle to get it to a shop where it was replaced. The vehicle had never been in a wreck.
Corrective Action:
The rear subframe holding the rear axles suddenly broke in half while driving 30 miles an hour down a residential street. Luckily, I was able to control the vehicle to get it to a shop where it was replaced. The vehicle had never been in a wreck.
Additional Notes:
The rear subframe holding the rear axles suddenly broke in half while driving 30 miles an hour down a residential street. Luckily, I was able to control the vehicle to get it to a shop where it was replaced. The vehicle had never been in a wreck.
Mfg Campaign: 11539992
Recall Date: Aug 22, 2023
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury