CHRYSLER PACIFICA 2017

Complete listing of complaints and recalls for this vehicle

2.1K
Complaints
16
Recalls

Complaints & Recalls

2.1K Complaints 16 Recalls

Official Safety Recalls - Important!

16 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 23V010000 SAFETY RECALL
67.1K Vehicles Affected
Recall Date: Jan 17, 2023
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

Potential Risk:
An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
FREE Recall Solution:
Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: 03A
Notice Date: Feb 23, 2023
Recall Date: Jan 17, 2023
Chrysler (fca Us Llc)
NHTSA Campaign: 19V348000 SAFETY RECALL
198.7K Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.

Potential Risk:
A loss of power steering assist or a stall can increase the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: V53
Notice Date: May 24, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 18V395000 SAFETY RECALL
240.2K Vehicles Affected
Recall Date: Jun 14, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

Potential Risk:
If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: U50
Notice Date: Jul 9, 2018
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V049000 SAFETY RECALL
153.9K Vehicles Affected
Recall Date: Jan 11, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.

Potential Risk:
An engine stall can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will update the engine control software, free of charge. The recall began March 7, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U01.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: U01
Notice Date: Mar 7, 2018
Recall Date: Jan 11, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V542000 SAFETY RECALL
47.9K Vehicles Affected
Recall Date: Aug 31, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.

Potential Risk:
Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began October 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T54.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: T54
Notice Date: Oct 26, 2017
Recall Date: Aug 31, 2017
Vantage Mobility International, Llc
NHTSA Campaign: 17V482000 SAFETY RECALL
524 Vehicles Affected
Recall Date: Jul 28, 2017
Safety Issue:

Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.

Potential Risk:
A wheel wobble may cause a possible loss of control, increasing the risk of a crash.
FREE Recall Solution:
VMI will notify owners, and dealers will replace the pinion brackets, free of charge. The recall began on August 14, 2017. Owners may contact VMI customer service at 1-800-488-9082. VMI's number for this recall is PAC20170728.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: PAC20170728
Notice Date: Aug 14, 2017
Recall Date: Jul 28, 2017
Vantage Mobility International, Llc
NHTSA Campaign: 17V342000 SAFETY RECALL
371 Vehicles Affected
Recall Date: May 25, 2017
Safety Issue:

Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the modification. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

Potential Risk:
The crossed rear brake lines will cause the rear anti-lock brake system to be ineffective, increasing the risk of a crash.
FREE Recall Solution:
Vantage Mobility will notify owners, and dealers will correct the rear brake line attachments, free of charge. The recall began on July 3, 2017. Owners may contact Vantage Mobility customer service at 1-800-488-9082. Vantage Mobility's number for this recall is Pac-20170525.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: Pac-20170525
Notice Date: Jul 3, 2017
Recall Date: May 25, 2017
Chrysler (fca Us Llc)
NHTSA Campaign: 16V490000 SAFETY RECALL
3.6K Vehicles Affected
Recall Date: Jun 30, 2016
Safety Issue:

Chrysler (FCA US LLC) is recalling certain model year 2017 Pacifica vehicles manufactured February 22, 2016, through April 28, 2016. The center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row center passenger seat (if so equipped).

Potential Risk:
If passengers occupying the third-row and/or second-row center seats cannot use a seat belt, there is an increased risk of injury in the event of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the third-row and, if necessary, second-row center overhead seat belt stow bezel, free of charge. The recall began on July 14, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S42.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: S42
Notice Date: Jul 14, 2016
Recall Date: Jun 30, 2016

Consumer Complaints

2.1K Complaints
Chrysler (fca Us, Llc)
Campaign: 11539992 Other
Aug 22, 2023
Defect Description:

WHEELS

Potential Consequences:

The rear subframe holding the rear axles suddenly broke in half while driving 30 miles an hour down a residential street. Luckily, I was able to control the vehicle to get it to a shop where it was replaced. The vehicle had never been in a wreck.

Corrective Action:

The rear subframe holding the rear axles suddenly broke in half while driving 30 miles an hour down a residential street. Luckily, I was able to control the vehicle to get it to a shop where it was replaced. The vehicle had never been in a wreck.

Additional Notes:

The rear subframe holding the rear axles suddenly broke in half while driving 30 miles an hour down a residential street. Luckily, I was able to control the vehicle to get it to a shop where it was replaced. The vehicle had never been in a wreck.

Manufacturer: CHRYSLER
Mfg Campaign: 11539992
Notice Date: Aug 22, 2023
Recall Date: Aug 22, 2023
Chrysler (fca Us, Llc)
Campaign: 11539650 Other
Aug 20, 2023
Defect Description:

ENGINE

Potential Consequences:

We have 2017 Chrysler pacifica there's 96miles on it that my drives to work, after she came back from work this morning I took the car key so i can go to the car wash when started the car i notice the was shaking and there was a check engine light, so i scan the car there was three code on the car. P0420, P0303 and P0203. I checked online for the meaning. I saw that everyone with the same car had the same issue. And before this issue I been noticing low coolant so I always top up the coolant. I noticed everyone say is the head gasket that went bad. Base on all the information and the complaints people made regarding this code i don't need to take it to a dealership for diagnostic, I am sure it is the engine head gasket that's bad.

Corrective Action:

We have 2017 Chrysler pacifica there's 96miles on it that my drives to work, after she came back from work this morning I took the car key so i can go to the car wash when started the car i notice the was shaking and there was a check engine light, so i scan the car there was three code on the car. P0420, P0303 and P0203. I checked online for the meaning. I saw that everyone with the same car had the same issue. And before this issue I been noticing low coolant so I always top up the coolant. I noticed everyone say is the head gasket that went bad. Base on all the information and the complaints people made regarding this code i don't need to take it to a dealership for diagnostic, I am sure it is the engine head gasket that's bad.

Additional Notes:

We have 2017 Chrysler pacifica there's 96miles on it that my drives to work, after she came back from work this morning I took the car key so i can go to the car wash when started the car i notice the was shaking and there was a check engine light, so i scan the car there was three code on the car. P0420, P0303 and P0203. I checked online for the meaning. I saw that everyone with the same car had the same issue. And before this issue I been noticing low coolant so I always top up the coolant. I noticed everyone say is the head gasket that went bad. Base on all the information and the complaints people made regarding this code i don't need to take it to a dealership for diagnostic, I am sure it is the engine head gasket that's bad.

Manufacturer: CHRYSLER
Mfg Campaign: 11539650
Notice Date: Aug 20, 2023
Recall Date: Aug 20, 2023
Chrysler (fca Us, Llc)
Campaign: 11539681 Other
Aug 20, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

Transmission has been problematic for the past two years. We have had it checked twice but nothing can be found during the inspection. It shifts very roughly by jolting you forward when you are accelerating from a slow speed or at times when you are coasting as well with no foot on gas or break. You feel jolted as if you were rear ended by another vehicle. I was driving with my family, to include 3 young kids, on interstate I95 on 8/19/23 when the vehicle suddenly jolted 3 times and then the check engine light came on. I was not able to pull over right away, and when I tried to press the gas the engine revved high but the vehicle barely moved. After putting my hazard lights on I was eventually able to pull over and turn the engine off. After a few minutes I restarted the car, the check engine light was on. I got off the next exit and had a mechanic take a look and the P0732 code “Gear 2 Incorrect Ratio.” showed. The interstate is highly traveled and we were in very real danger. I was scared for my family's life, as well as those around us because we had NO CONTROL over how the vehicle was behaving and could not accelerate to a proper highway speed. The vehicle has now been towed to a local transmission shop. Other Pacifica's have been recalled with this error code, there is even a TSB # 21-008-21 from Mopar regarding this exact issue dated 3/12/21. Their lack of action put my family's lives at risk as we could have been hit by a tractor trailer on the 70 mph highway due to this transmission failure. I would like Chrysler to fix this!

Corrective Action:

Transmission has been problematic for the past two years. We have had it checked twice but nothing can be found during the inspection. It shifts very roughly by jolting you forward when you are accelerating from a slow speed or at times when you are coasting as well with no foot on gas or break. You feel jolted as if you were rear ended by another vehicle. I was driving with my family, to include 3 young kids, on interstate I95 on 8/19/23 when the vehicle suddenly jolted 3 times and then the check engine light came on. I was not able to pull over right away, and when I tried to press the gas the engine revved high but the vehicle barely moved. After putting my hazard lights on I was eventually able to pull over and turn the engine off. After a few minutes I restarted the car, the check engine light was on. I got off the next exit and had a mechanic take a look and the P0732 code “Gear 2 Incorrect Ratio.” showed. The interstate is highly traveled and we were in very real danger. I was scared for my family's life, as well as those around us because we had NO CONTROL over how the vehicle was behaving and could not accelerate to a proper highway speed. The vehicle has now been towed to a local transmission shop. Other Pacifica's have been recalled with this error code, there is even a TSB # 21-008-21 from Mopar regarding this exact issue dated 3/12/21. Their lack of action put my family's lives at risk as we could have been hit by a tractor trailer on the 70 mph highway due to this transmission failure. I would like Chrysler to fix this!

Additional Notes:

Transmission has been problematic for the past two years. We have had it checked twice but nothing can be found during the inspection. It shifts very roughly by jolting you forward when you are accelerating from a slow speed or at times when you are coasting as well with no foot on gas or break. You feel jolted as if you were rear ended by another vehicle. I was driving with my family, to include 3 young kids, on interstate I95 on 8/19/23 when the vehicle suddenly jolted 3 times and then the check engine light came on. I was not able to pull over right away, and when I tried to press the gas the engine revved high but the vehicle barely moved. After putting my hazard lights on I was eventually able to pull over and turn the engine off. After a few minutes I restarted the car, the check engine light was on. I got off the next exit and had a mechanic take a look and the P0732 code “Gear 2 Incorrect Ratio.” showed. The interstate is highly traveled and we were in very real danger. I was scared for my family's life, as well as those around us because we had NO CONTROL over how the vehicle was behaving and could not accelerate to a proper highway speed. The vehicle has now been towed to a local transmission shop. Other Pacifica's have been recalled with this error code, there is even a TSB # 21-008-21 from Mopar regarding this exact issue dated 3/12/21. Their lack of action put my family's lives at risk as we could have been hit by a tractor trailer on the 70 mph highway due to this transmission failure. I would like Chrysler to fix this!

Manufacturer: CHRYSLER
Mfg Campaign: 11539681
Notice Date: Aug 20, 2023
Recall Date: Aug 20, 2023
Chrysler (fca Us, Llc)
Campaign: 11539683 Other
Aug 20, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

At least once a week, the rear camera stays on when I put the car from reverse into drive. I will be driving forward and can see the rear of the vehicle through the camera system on the radio for a minimum of 5 seconds. This happens randomly with no associated pattern. I just saw it was an issue for the 2018 model, and I am telling you it is an issue on the 2017 model too. MY vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Corrective Action:

At least once a week, the rear camera stays on when I put the car from reverse into drive. I will be driving forward and can see the rear of the vehicle through the camera system on the radio for a minimum of 5 seconds. This happens randomly with no associated pattern. I just saw it was an issue for the 2018 model, and I am telling you it is an issue on the 2017 model too. MY vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Additional Notes:

At least once a week, the rear camera stays on when I put the car from reverse into drive. I will be driving forward and can see the rear of the vehicle through the camera system on the radio for a minimum of 5 seconds. This happens randomly with no associated pattern. I just saw it was an issue for the 2018 model, and I am telling you it is an issue on the 2017 model too. MY vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Manufacturer: CHRYSLER
Mfg Campaign: 11539683
Notice Date: Aug 20, 2023
Recall Date: Aug 20, 2023
Chrysler (fca Us, Llc)
Campaign: 11539683 Other
Aug 20, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

At least once a week, the rear camera stays on when I put the car from reverse into drive. I will be driving forward and can see the rear of the vehicle through the camera system on the radio for a minimum of 5 seconds. This happens randomly with no associated pattern. I just saw it was an issue for the 2018 model, and I am telling you it is an issue on the 2017 model too. MY vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Corrective Action:

At least once a week, the rear camera stays on when I put the car from reverse into drive. I will be driving forward and can see the rear of the vehicle through the camera system on the radio for a minimum of 5 seconds. This happens randomly with no associated pattern. I just saw it was an issue for the 2018 model, and I am telling you it is an issue on the 2017 model too. MY vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Additional Notes:

At least once a week, the rear camera stays on when I put the car from reverse into drive. I will be driving forward and can see the rear of the vehicle through the camera system on the radio for a minimum of 5 seconds. This happens randomly with no associated pattern. I just saw it was an issue for the 2018 model, and I am telling you it is an issue on the 2017 model too. MY vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Manufacturer: CHRYSLER
Mfg Campaign: 11539683
Notice Date: Aug 20, 2023
Recall Date: Aug 20, 2023
Chrysler (fca Us, Llc)
Campaign: 11539462 Other
Aug 18, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

While driving on the highway, our car started to make a jerk, like it was having trouble shifting gears, which is weird because we were driving through Kansas and the road was smooth and flat. Then suddenly the car lost power, but did not turn off. Pressing the accelerator did nothing. We turned on the emergency flashers and pulled over to the shoulder, shifted into park and then turned the car off. We waited a few moments then restarted, everything appeared fine. We started to accelerate and merge back into the highway when it started to happen again. This time, our dash reported a message of "shift into p to start." We again pulled over, waited even longer, and restarted again. After about 5 miles, it did it again. After several occurrences of this, we eventually looked to have it towed to the nearest dealership. However, now it also has trouble starting. This is incredibly concerning, losing power going 75mph.

Corrective Action:

While driving on the highway, our car started to make a jerk, like it was having trouble shifting gears, which is weird because we were driving through Kansas and the road was smooth and flat. Then suddenly the car lost power, but did not turn off. Pressing the accelerator did nothing. We turned on the emergency flashers and pulled over to the shoulder, shifted into park and then turned the car off. We waited a few moments then restarted, everything appeared fine. We started to accelerate and merge back into the highway when it started to happen again. This time, our dash reported a message of "shift into p to start." We again pulled over, waited even longer, and restarted again. After about 5 miles, it did it again. After several occurrences of this, we eventually looked to have it towed to the nearest dealership. However, now it also has trouble starting. This is incredibly concerning, losing power going 75mph.

Additional Notes:

While driving on the highway, our car started to make a jerk, like it was having trouble shifting gears, which is weird because we were driving through Kansas and the road was smooth and flat. Then suddenly the car lost power, but did not turn off. Pressing the accelerator did nothing. We turned on the emergency flashers and pulled over to the shoulder, shifted into park and then turned the car off. We waited a few moments then restarted, everything appeared fine. We started to accelerate and merge back into the highway when it started to happen again. This time, our dash reported a message of "shift into p to start." We again pulled over, waited even longer, and restarted again. After about 5 miles, it did it again. After several occurrences of this, we eventually looked to have it towed to the nearest dealership. However, now it also has trouble starting. This is incredibly concerning, losing power going 75mph.

Manufacturer: CHRYSLER
Mfg Campaign: 11539462
Notice Date: Aug 18, 2023
Recall Date: Aug 18, 2023
Chrysler (fca Us, Llc)
Campaign: 11539462 Other
Aug 18, 2023
Defect Description:

ENGINE

Potential Consequences:

While driving on the highway, our car started to make a jerk, like it was having trouble shifting gears, which is weird because we were driving through Kansas and the road was smooth and flat. Then suddenly the car lost power, but did not turn off. Pressing the accelerator did nothing. We turned on the emergency flashers and pulled over to the shoulder, shifted into park and then turned the car off. We waited a few moments then restarted, everything appeared fine. We started to accelerate and merge back into the highway when it started to happen again. This time, our dash reported a message of "shift into p to start." We again pulled over, waited even longer, and restarted again. After about 5 miles, it did it again. After several occurrences of this, we eventually looked to have it towed to the nearest dealership. However, now it also has trouble starting. This is incredibly concerning, losing power going 75mph.

Corrective Action:

While driving on the highway, our car started to make a jerk, like it was having trouble shifting gears, which is weird because we were driving through Kansas and the road was smooth and flat. Then suddenly the car lost power, but did not turn off. Pressing the accelerator did nothing. We turned on the emergency flashers and pulled over to the shoulder, shifted into park and then turned the car off. We waited a few moments then restarted, everything appeared fine. We started to accelerate and merge back into the highway when it started to happen again. This time, our dash reported a message of "shift into p to start." We again pulled over, waited even longer, and restarted again. After about 5 miles, it did it again. After several occurrences of this, we eventually looked to have it towed to the nearest dealership. However, now it also has trouble starting. This is incredibly concerning, losing power going 75mph.

Additional Notes:

While driving on the highway, our car started to make a jerk, like it was having trouble shifting gears, which is weird because we were driving through Kansas and the road was smooth and flat. Then suddenly the car lost power, but did not turn off. Pressing the accelerator did nothing. We turned on the emergency flashers and pulled over to the shoulder, shifted into park and then turned the car off. We waited a few moments then restarted, everything appeared fine. We started to accelerate and merge back into the highway when it started to happen again. This time, our dash reported a message of "shift into p to start." We again pulled over, waited even longer, and restarted again. After about 5 miles, it did it again. After several occurrences of this, we eventually looked to have it towed to the nearest dealership. However, now it also has trouble starting. This is incredibly concerning, losing power going 75mph.

Manufacturer: CHRYSLER
Mfg Campaign: 11539462
Notice Date: Aug 18, 2023
Recall Date: Aug 18, 2023
Chrysler (fca Us, Llc)
Campaign: 11539462 Other
Aug 18, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

While driving on the highway, our car started to make a jerk, like it was having trouble shifting gears, which is weird because we were driving through Kansas and the road was smooth and flat. Then suddenly the car lost power, but did not turn off. Pressing the accelerator did nothing. We turned on the emergency flashers and pulled over to the shoulder, shifted into park and then turned the car off. We waited a few moments then restarted, everything appeared fine. We started to accelerate and merge back into the highway when it started to happen again. This time, our dash reported a message of "shift into p to start." We again pulled over, waited even longer, and restarted again. After about 5 miles, it did it again. After several occurrences of this, we eventually looked to have it towed to the nearest dealership. However, now it also has trouble starting. This is incredibly concerning, losing power going 75mph.

Corrective Action:

While driving on the highway, our car started to make a jerk, like it was having trouble shifting gears, which is weird because we were driving through Kansas and the road was smooth and flat. Then suddenly the car lost power, but did not turn off. Pressing the accelerator did nothing. We turned on the emergency flashers and pulled over to the shoulder, shifted into park and then turned the car off. We waited a few moments then restarted, everything appeared fine. We started to accelerate and merge back into the highway when it started to happen again. This time, our dash reported a message of "shift into p to start." We again pulled over, waited even longer, and restarted again. After about 5 miles, it did it again. After several occurrences of this, we eventually looked to have it towed to the nearest dealership. However, now it also has trouble starting. This is incredibly concerning, losing power going 75mph.

Additional Notes:

While driving on the highway, our car started to make a jerk, like it was having trouble shifting gears, which is weird because we were driving through Kansas and the road was smooth and flat. Then suddenly the car lost power, but did not turn off. Pressing the accelerator did nothing. We turned on the emergency flashers and pulled over to the shoulder, shifted into park and then turned the car off. We waited a few moments then restarted, everything appeared fine. We started to accelerate and merge back into the highway when it started to happen again. This time, our dash reported a message of "shift into p to start." We again pulled over, waited even longer, and restarted again. After about 5 miles, it did it again. After several occurrences of this, we eventually looked to have it towed to the nearest dealership. However, now it also has trouble starting. This is incredibly concerning, losing power going 75mph.

Manufacturer: CHRYSLER
Mfg Campaign: 11539462
Notice Date: Aug 18, 2023
Recall Date: Aug 18, 2023
Chrysler (fca Us, Llc)
Campaign: 11539174 Other
Aug 17, 2023
Defect Description:

ENGINE

Potential Consequences:

My 2017 Pacifica just passed 96,000 miles and started acting weird. We sent it into the mechanic and they said there is a blown head gasket on cylinder 1. The repair will be between $4,500 and $5,000. Under normal conditions, a head gasket should not be blown on a regularly maintained vehicle with less than 100,000 miles.

Corrective Action:

My 2017 Pacifica just passed 96,000 miles and started acting weird. We sent it into the mechanic and they said there is a blown head gasket on cylinder 1. The repair will be between $4,500 and $5,000. Under normal conditions, a head gasket should not be blown on a regularly maintained vehicle with less than 100,000 miles.

Additional Notes:

My 2017 Pacifica just passed 96,000 miles and started acting weird. We sent it into the mechanic and they said there is a blown head gasket on cylinder 1. The repair will be between $4,500 and $5,000. Under normal conditions, a head gasket should not be blown on a regularly maintained vehicle with less than 100,000 miles.

Manufacturer: CHRYSLER
Mfg Campaign: 11539174
Notice Date: Aug 17, 2023
Recall Date: Aug 17, 2023
Chrysler (fca Us, Llc)
Campaign: 11539212 Other
Aug 17, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

The vehicle loss power while driving on the highway would not accelerate

Corrective Action:

The vehicle loss power while driving on the highway would not accelerate

Additional Notes:

The vehicle loss power while driving on the highway would not accelerate

Manufacturer: CHRYSLER
Mfg Campaign: 11539212
Notice Date: Aug 17, 2023
Recall Date: Aug 17, 2023
Chrysler (fca Us, Llc)
Campaign: 11539212 Other
Aug 17, 2023
Defect Description:

LANE DEPARTURE: BLIND SPOT DETECTION

Potential Consequences:

The vehicle loss power while driving on the highway would not accelerate

Corrective Action:

The vehicle loss power while driving on the highway would not accelerate

Additional Notes:

The vehicle loss power while driving on the highway would not accelerate

Manufacturer: CHRYSLER
Mfg Campaign: 11539212
Notice Date: Aug 17, 2023
Recall Date: Aug 17, 2023
Chrysler (fca Us, Llc)
Campaign: 11538630 Other
Aug 15, 2023
Defect Description:

STEERING

Potential Consequences:

When driving the for a while the steering is getting bound up it sticks slightly and you have to pull harder to correct it doesn't want to let me steer it back to straight, it sticks unexpectedly while your trying to steer back to straight

Corrective Action:

When driving the for a while the steering is getting bound up it sticks slightly and you have to pull harder to correct it doesn't want to let me steer it back to straight, it sticks unexpectedly while your trying to steer back to straight

Additional Notes:

When driving the for a while the steering is getting bound up it sticks slightly and you have to pull harder to correct it doesn't want to let me steer it back to straight, it sticks unexpectedly while your trying to steer back to straight

Manufacturer: CHRYSLER
Mfg Campaign: 11538630
Notice Date: Aug 15, 2023
Recall Date: Aug 15, 2023
Chrysler (fca Us, Llc)
Campaign: 11538290 Other
Aug 14, 2023
Defect Description:

ENGINE

Potential Consequences:

I turned on the vehicle cold in the morning and it started shaking violently. The check engine light came on with a code of P0303, which indicates a cylinder 3 misfire. We took the vehicle to the Chrysler dealership in our area and they said there was nothing they could find. The dealership cleared the codes and the check engine light didn't come back on for another week or so. Then the same thing happened again. Cold start, with violent shaking. Check engine light came back on and same engine code P0303.

Corrective Action:

I turned on the vehicle cold in the morning and it started shaking violently. The check engine light came on with a code of P0303, which indicates a cylinder 3 misfire. We took the vehicle to the Chrysler dealership in our area and they said there was nothing they could find. The dealership cleared the codes and the check engine light didn't come back on for another week or so. Then the same thing happened again. Cold start, with violent shaking. Check engine light came back on and same engine code P0303.

Additional Notes:

I turned on the vehicle cold in the morning and it started shaking violently. The check engine light came on with a code of P0303, which indicates a cylinder 3 misfire. We took the vehicle to the Chrysler dealership in our area and they said there was nothing they could find. The dealership cleared the codes and the check engine light didn't come back on for another week or so. Then the same thing happened again. Cold start, with violent shaking. Check engine light came back on and same engine code P0303.

Manufacturer: CHRYSLER
Mfg Campaign: 11538290
Notice Date: Aug 14, 2023
Recall Date: Aug 14, 2023
Chrysler (fca Us, Llc)
Campaign: 11538500 Other
Aug 14, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

The head gasket failed and coolant leaked into the cylinder. Safety wasn't necessarily put at risk because the check engine light came on before anything happened. Vehicle has been inspected and confirmed failed by independent service center.

Corrective Action:

The head gasket failed and coolant leaked into the cylinder. Safety wasn't necessarily put at risk because the check engine light came on before anything happened. Vehicle has been inspected and confirmed failed by independent service center.

Additional Notes:

The head gasket failed and coolant leaked into the cylinder. Safety wasn't necessarily put at risk because the check engine light came on before anything happened. Vehicle has been inspected and confirmed failed by independent service center.

Manufacturer: CHRYSLER
Mfg Campaign: 11538500
Notice Date: Aug 14, 2023
Recall Date: Aug 14, 2023
Chrysler (fca Us, Llc)
Campaign: 11537838 Other
Aug 11, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The van stalls and completely turns off while coming to a stop, while stopped, and while accelerating from a stopped position. I have to wait a few seconds, then push the brake and the ignition switch to restart the van. The van acts as if it's been parked. This has happened 6 times in the last four days.

Corrective Action:

The van stalls and completely turns off while coming to a stop, while stopped, and while accelerating from a stopped position. I have to wait a few seconds, then push the brake and the ignition switch to restart the van. The van acts as if it's been parked. This has happened 6 times in the last four days.

Additional Notes:

The van stalls and completely turns off while coming to a stop, while stopped, and while accelerating from a stopped position. I have to wait a few seconds, then push the brake and the ignition switch to restart the van. The van acts as if it's been parked. This has happened 6 times in the last four days.

Manufacturer: CHRYSLER
Mfg Campaign: 11537838
Notice Date: Aug 11, 2023
Recall Date: Aug 11, 2023
Chrysler (fca Us, Llc)
Campaign: 11537838 Other
Aug 11, 2023
Defect Description:

ENGINE

Potential Consequences:

The van stalls and completely turns off while coming to a stop, while stopped, and while accelerating from a stopped position. I have to wait a few seconds, then push the brake and the ignition switch to restart the van. The van acts as if it's been parked. This has happened 6 times in the last four days.

Corrective Action:

The van stalls and completely turns off while coming to a stop, while stopped, and while accelerating from a stopped position. I have to wait a few seconds, then push the brake and the ignition switch to restart the van. The van acts as if it's been parked. This has happened 6 times in the last four days.

Additional Notes:

The van stalls and completely turns off while coming to a stop, while stopped, and while accelerating from a stopped position. I have to wait a few seconds, then push the brake and the ignition switch to restart the van. The van acts as if it's been parked. This has happened 6 times in the last four days.

Manufacturer: CHRYSLER
Mfg Campaign: 11537838
Notice Date: Aug 11, 2023
Recall Date: Aug 11, 2023
Chrysler (fca Us, Llc)
Campaign: 11537586 Other
Aug 10, 2023
Defect Description:

STEERING

Potential Consequences:

As many others have reported, the power steering is "sticking" and requires effort to come back to center. The dealer claims they "cannot replicate the problem." I am left to wonder if the problem from the 2019 recall is coming back to haunt us.

Corrective Action:

As many others have reported, the power steering is "sticking" and requires effort to come back to center. The dealer claims they "cannot replicate the problem." I am left to wonder if the problem from the 2019 recall is coming back to haunt us.

Additional Notes:

As many others have reported, the power steering is "sticking" and requires effort to come back to center. The dealer claims they "cannot replicate the problem." I am left to wonder if the problem from the 2019 recall is coming back to haunt us.

Manufacturer: CHRYSLER
Mfg Campaign: 11537586
Notice Date: Aug 10, 2023
Recall Date: Aug 10, 2023
Chrysler (fca Us, Llc)
Campaign: 11537642 Other
Aug 10, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

As soon as I stopped at a light, the entire car shut off on its own. No lights, no engine. It took about 45 seconds for lights to come back on. I was able to restart the car. When restarted, the electronic throttle indicator light was on and the car was jerky to drive. I cut the car back off and on and it drove normally. The engine has cut off 3 other times stopped at red lights, but those times, the lights stayed on. I was able to immediately turn the engine back on. I believe there is a major electrical issue happening. I have taken the car to a dealership and an independent mechanic. No one can find out what is wrong because they couldn’t mimic the problem.

Corrective Action:

As soon as I stopped at a light, the entire car shut off on its own. No lights, no engine. It took about 45 seconds for lights to come back on. I was able to restart the car. When restarted, the electronic throttle indicator light was on and the car was jerky to drive. I cut the car back off and on and it drove normally. The engine has cut off 3 other times stopped at red lights, but those times, the lights stayed on. I was able to immediately turn the engine back on. I believe there is a major electrical issue happening. I have taken the car to a dealership and an independent mechanic. No one can find out what is wrong because they couldn’t mimic the problem.

Additional Notes:

As soon as I stopped at a light, the entire car shut off on its own. No lights, no engine. It took about 45 seconds for lights to come back on. I was able to restart the car. When restarted, the electronic throttle indicator light was on and the car was jerky to drive. I cut the car back off and on and it drove normally. The engine has cut off 3 other times stopped at red lights, but those times, the lights stayed on. I was able to immediately turn the engine back on. I believe there is a major electrical issue happening. I have taken the car to a dealership and an independent mechanic. No one can find out what is wrong because they couldn’t mimic the problem.

Manufacturer: CHRYSLER
Mfg Campaign: 11537642
Notice Date: Aug 10, 2023
Recall Date: Aug 10, 2023
Chrysler (fca Us, Llc)
Campaign: 11537642 Other
Aug 10, 2023
Defect Description:

ENGINE

Potential Consequences:

As soon as I stopped at a light, the entire car shut off on its own. No lights, no engine. It took about 45 seconds for lights to come back on. I was able to restart the car. When restarted, the electronic throttle indicator light was on and the car was jerky to drive. I cut the car back off and on and it drove normally. The engine has cut off 3 other times stopped at red lights, but those times, the lights stayed on. I was able to immediately turn the engine back on. I believe there is a major electrical issue happening. I have taken the car to a dealership and an independent mechanic. No one can find out what is wrong because they couldn’t mimic the problem.

Corrective Action:

As soon as I stopped at a light, the entire car shut off on its own. No lights, no engine. It took about 45 seconds for lights to come back on. I was able to restart the car. When restarted, the electronic throttle indicator light was on and the car was jerky to drive. I cut the car back off and on and it drove normally. The engine has cut off 3 other times stopped at red lights, but those times, the lights stayed on. I was able to immediately turn the engine back on. I believe there is a major electrical issue happening. I have taken the car to a dealership and an independent mechanic. No one can find out what is wrong because they couldn’t mimic the problem.

Additional Notes:

As soon as I stopped at a light, the entire car shut off on its own. No lights, no engine. It took about 45 seconds for lights to come back on. I was able to restart the car. When restarted, the electronic throttle indicator light was on and the car was jerky to drive. I cut the car back off and on and it drove normally. The engine has cut off 3 other times stopped at red lights, but those times, the lights stayed on. I was able to immediately turn the engine back on. I believe there is a major electrical issue happening. I have taken the car to a dealership and an independent mechanic. No one can find out what is wrong because they couldn’t mimic the problem.

Manufacturer: CHRYSLER
Mfg Campaign: 11537642
Notice Date: Aug 10, 2023
Recall Date: Aug 10, 2023
Chrysler (fca Us, Llc)
Campaign: 11536899 Other
Aug 7, 2023
Defect Description:

ENGINE

Potential Consequences:

The headgasket is blown at 90,000 miles.

Corrective Action:

The headgasket is blown at 90,000 miles.

Additional Notes:

The headgasket is blown at 90,000 miles.

Manufacturer: CHRYSLER
Mfg Campaign: 11536899
Notice Date: Aug 7, 2023
Recall Date: Aug 7, 2023

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