Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 03A
Recall Date: Jan 17, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V53
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U50
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U01
Recall Date: Jan 11, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T54
Recall Date: Aug 31, 2017
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: PAC20170728
Recall Date: Jul 28, 2017
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the modification. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Pac-20170525
Recall Date: May 25, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017 Pacifica vehicles manufactured February 22, 2016, through April 28, 2016. The center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row center passenger seat (if so equipped).
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S42
Recall Date: Jun 30, 2016
Consumer Complaints
2.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
This vehicle like so many others have many problems with low miles! My van less than 70k mile and has a major oil leak! Chrysler will just give you the run around and you are stuck fixing it !! They know these split engine cars are junk and they left it to us consumer to fix it ! This should be a class action lawsuit because it’s way too many of us owners out here experiencing the same problems
Corrective Action:
This vehicle like so many others have many problems with low miles! My van less than 70k mile and has a major oil leak! Chrysler will just give you the run around and you are stuck fixing it !! They know these split engine cars are junk and they left it to us consumer to fix it ! This should be a class action lawsuit because it’s way too many of us owners out here experiencing the same problems
Additional Notes:
This vehicle like so many others have many problems with low miles! My van less than 70k mile and has a major oil leak! Chrysler will just give you the run around and you are stuck fixing it !! They know these split engine cars are junk and they left it to us consumer to fix it ! This should be a class action lawsuit because it’s way too many of us owners out here experiencing the same problems
Mfg Campaign: 11504435
Recall Date: Jan 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
This vehicle like so many others have many problems with low miles! My van less than 70k mile and has a major oil leak! Chrysler will just give you the run around and you are stuck fixing it !! They know these split engine cars are junk and they left it to us consumer to fix it ! This should be a class action lawsuit because it’s way too many of us owners out here experiencing the same problems
Corrective Action:
This vehicle like so many others have many problems with low miles! My van less than 70k mile and has a major oil leak! Chrysler will just give you the run around and you are stuck fixing it !! They know these split engine cars are junk and they left it to us consumer to fix it ! This should be a class action lawsuit because it’s way too many of us owners out here experiencing the same problems
Additional Notes:
This vehicle like so many others have many problems with low miles! My van less than 70k mile and has a major oil leak! Chrysler will just give you the run around and you are stuck fixing it !! They know these split engine cars are junk and they left it to us consumer to fix it ! This should be a class action lawsuit because it’s way too many of us owners out here experiencing the same problems
Mfg Campaign: 11504435
Recall Date: Jan 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
This vehicle like so many others have many problems with low miles! My van less than 70k mile and has a major oil leak! Chrysler will just give you the run around and you are stuck fixing it !! They know these split engine cars are junk and they left it to us consumer to fix it ! This should be a class action lawsuit because it’s way too many of us owners out here experiencing the same problems
Corrective Action:
This vehicle like so many others have many problems with low miles! My van less than 70k mile and has a major oil leak! Chrysler will just give you the run around and you are stuck fixing it !! They know these split engine cars are junk and they left it to us consumer to fix it ! This should be a class action lawsuit because it’s way too many of us owners out here experiencing the same problems
Additional Notes:
This vehicle like so many others have many problems with low miles! My van less than 70k mile and has a major oil leak! Chrysler will just give you the run around and you are stuck fixing it !! They know these split engine cars are junk and they left it to us consumer to fix it ! This should be a class action lawsuit because it’s way too many of us owners out here experiencing the same problems
Mfg Campaign: 11504435
Recall Date: Jan 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
December 24, 2022. Started the vehicle to warm up (25 degrees outside), approximately 3 minutes later it caught fire. Vehicle has been in the dealers shop for multiple electrical issues, 9 recalls since it was bought new. All repairs have been at chrysler dealerships. Got it back from dealer on 2nd of December after they had it for 7 weeks repairing electrical short and latest recall.
Corrective Action:
December 24, 2022. Started the vehicle to warm up (25 degrees outside), approximately 3 minutes later it caught fire. Vehicle has been in the dealers shop for multiple electrical issues, 9 recalls since it was bought new. All repairs have been at chrysler dealerships. Got it back from dealer on 2nd of December after they had it for 7 weeks repairing electrical short and latest recall.
Additional Notes:
December 24, 2022. Started the vehicle to warm up (25 degrees outside), approximately 3 minutes later it caught fire. Vehicle has been in the dealers shop for multiple electrical issues, 9 recalls since it was bought new. All repairs have been at chrysler dealerships. Got it back from dealer on 2nd of December after they had it for 7 weeks repairing electrical short and latest recall.
Mfg Campaign: 11503984
Recall Date: Jan 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
As we drive this vehicle at a slower speed, it seems to almost cut off and then it will jerk (a very hard jerk) back into motion. We have had it serviced, both batteries replaced, and a diagnostic done on it and it continues to act up. It makes us afraid to drive it. Do you have any suggestions on how to move forward? Thank you - [XXX]- [XXX]Industries- [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
As we drive this vehicle at a slower speed, it seems to almost cut off and then it will jerk (a very hard jerk) back into motion. We have had it serviced, both batteries replaced, and a diagnostic done on it and it continues to act up. It makes us afraid to drive it. Do you have any suggestions on how to move forward? Thank you - [XXX]- [XXX]Industries- [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
As we drive this vehicle at a slower speed, it seems to almost cut off and then it will jerk (a very hard jerk) back into motion. We have had it serviced, both batteries replaced, and a diagnostic done on it and it continues to act up. It makes us afraid to drive it. Do you have any suggestions on how to move forward? Thank you - [XXX]- [XXX]Industries- [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11504006
Recall Date: Jan 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Our vehicle has the same issue that has been reported many many times on Chrysler Pacifica forums and to the NHTSA as well. After operating the vehicle for usually a couple of hours, the steering will stick, or fight you a little when you're trying to straighten out during a sweeping turn. When we were in the mountains that had numerous switch backs, it would happen just about continuously. After shutting off the vehicle and hiking, shopping, or whatever for a couple hours, the problem would go away for some time, but then after driving the vehicle for a while the problem would recur.
Corrective Action:
Our vehicle has the same issue that has been reported many many times on Chrysler Pacifica forums and to the NHTSA as well. After operating the vehicle for usually a couple of hours, the steering will stick, or fight you a little when you're trying to straighten out during a sweeping turn. When we were in the mountains that had numerous switch backs, it would happen just about continuously. After shutting off the vehicle and hiking, shopping, or whatever for a couple hours, the problem would go away for some time, but then after driving the vehicle for a while the problem would recur.
Additional Notes:
Our vehicle has the same issue that has been reported many many times on Chrysler Pacifica forums and to the NHTSA as well. After operating the vehicle for usually a couple of hours, the steering will stick, or fight you a little when you're trying to straighten out during a sweeping turn. When we were in the mountains that had numerous switch backs, it would happen just about continuously. After shutting off the vehicle and hiking, shopping, or whatever for a couple hours, the problem would go away for some time, but then after driving the vehicle for a while the problem would recur.
Mfg Campaign: 11503758
Recall Date: Jan 26, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
P3 Misfire resulting in replacing coil packs, spark plugs, and head gasket. We are moving toward head or engine replacement like so many other people are but nobody is listening. Please help. Also, have a transmission that sometimes feels like you left a piece of the car after you leave from a stop.
Corrective Action:
P3 Misfire resulting in replacing coil packs, spark plugs, and head gasket. We are moving toward head or engine replacement like so many other people are but nobody is listening. Please help. Also, have a transmission that sometimes feels like you left a piece of the car after you leave from a stop.
Additional Notes:
P3 Misfire resulting in replacing coil packs, spark plugs, and head gasket. We are moving toward head or engine replacement like so many other people are but nobody is listening. Please help. Also, have a transmission that sometimes feels like you left a piece of the car after you leave from a stop.
Mfg Campaign: 11503904
Recall Date: Jan 26, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
P3 Misfire resulting in replacing coil packs, spark plugs, and head gasket. We are moving toward head or engine replacement like so many other people are but nobody is listening. Please help. Also, have a transmission that sometimes feels like you left a piece of the car after you leave from a stop.
Corrective Action:
P3 Misfire resulting in replacing coil packs, spark plugs, and head gasket. We are moving toward head or engine replacement like so many other people are but nobody is listening. Please help. Also, have a transmission that sometimes feels like you left a piece of the car after you leave from a stop.
Additional Notes:
P3 Misfire resulting in replacing coil packs, spark plugs, and head gasket. We are moving toward head or engine replacement like so many other people are but nobody is listening. Please help. Also, have a transmission that sometimes feels like you left a piece of the car after you leave from a stop.
Mfg Campaign: 11503904
Recall Date: Jan 26, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
P3 Misfire resulting in replacing coil packs, spark plugs, and head gasket. We are moving toward head or engine replacement like so many other people are but nobody is listening. Please help. Also, have a transmission that sometimes feels like you left a piece of the car after you leave from a stop.
Corrective Action:
P3 Misfire resulting in replacing coil packs, spark plugs, and head gasket. We are moving toward head or engine replacement like so many other people are but nobody is listening. Please help. Also, have a transmission that sometimes feels like you left a piece of the car after you leave from a stop.
Additional Notes:
P3 Misfire resulting in replacing coil packs, spark plugs, and head gasket. We are moving toward head or engine replacement like so many other people are but nobody is listening. Please help. Also, have a transmission that sometimes feels like you left a piece of the car after you leave from a stop.
Mfg Campaign: 11503904
Recall Date: Jan 26, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving and my car went in to on/off system and didnt turn back on. Got my car into park and it still would not turn on. I couldn't even get my car into neutral. The check engine light came on but my engine was not making any noise. It said it was on but was not actually on. This has happened a few times in the past couple weeks but the car always turned back on when put in park and started. When I called the dealership they would not be able to get me in till February 7th. That would have been 3 weeks waiting. So I called another one and I got an appointment for the following week ( date of appointment 1/26/23). I have documented these incidents on here. I saw yesterday that there is a recall on my car for this happening but my vin numberis not included on it. This was so unsafe for me and my children. Cars die while driving yes, but the fact that I couldn't even get it into neutral to get it pushed out of the middle of the road. It was a very busy road and it was morning traffic. I dont even feel safe in this car anymore.
Corrective Action:
I was driving and my car went in to on/off system and didnt turn back on. Got my car into park and it still would not turn on. I couldn't even get my car into neutral. The check engine light came on but my engine was not making any noise. It said it was on but was not actually on. This has happened a few times in the past couple weeks but the car always turned back on when put in park and started. When I called the dealership they would not be able to get me in till February 7th. That would have been 3 weeks waiting. So I called another one and I got an appointment for the following week ( date of appointment 1/26/23). I have documented these incidents on here. I saw yesterday that there is a recall on my car for this happening but my vin numberis not included on it. This was so unsafe for me and my children. Cars die while driving yes, but the fact that I couldn't even get it into neutral to get it pushed out of the middle of the road. It was a very busy road and it was morning traffic. I dont even feel safe in this car anymore.
Additional Notes:
I was driving and my car went in to on/off system and didnt turn back on. Got my car into park and it still would not turn on. I couldn't even get my car into neutral. The check engine light came on but my engine was not making any noise. It said it was on but was not actually on. This has happened a few times in the past couple weeks but the car always turned back on when put in park and started. When I called the dealership they would not be able to get me in till February 7th. That would have been 3 weeks waiting. So I called another one and I got an appointment for the following week ( date of appointment 1/26/23). I have documented these incidents on here. I saw yesterday that there is a recall on my car for this happening but my vin numberis not included on it. This was so unsafe for me and my children. Cars die while driving yes, but the fact that I couldn't even get it into neutral to get it pushed out of the middle of the road. It was a very busy road and it was morning traffic. I dont even feel safe in this car anymore.
Mfg Campaign: 11503561
Recall Date: Jan 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I was driving and my car went in to on/off system and didnt turn back on. Got my car into park and it still would not turn on. I couldn't even get my car into neutral. The check engine light came on but my engine was not making any noise. It said it was on but was not actually on. This has happened a few times in the past couple weeks but the car always turned back on when put in park and started. When I called the dealership they would not be able to get me in till February 7th. That would have been 3 weeks waiting. So I called another one and I got an appointment for the following week ( date of appointment 1/26/23). I have documented these incidents on here. I saw yesterday that there is a recall on my car for this happening but my vin numberis not included on it. This was so unsafe for me and my children. Cars die while driving yes, but the fact that I couldn't even get it into neutral to get it pushed out of the middle of the road. It was a very busy road and it was morning traffic. I dont even feel safe in this car anymore.
Corrective Action:
I was driving and my car went in to on/off system and didnt turn back on. Got my car into park and it still would not turn on. I couldn't even get my car into neutral. The check engine light came on but my engine was not making any noise. It said it was on but was not actually on. This has happened a few times in the past couple weeks but the car always turned back on when put in park and started. When I called the dealership they would not be able to get me in till February 7th. That would have been 3 weeks waiting. So I called another one and I got an appointment for the following week ( date of appointment 1/26/23). I have documented these incidents on here. I saw yesterday that there is a recall on my car for this happening but my vin numberis not included on it. This was so unsafe for me and my children. Cars die while driving yes, but the fact that I couldn't even get it into neutral to get it pushed out of the middle of the road. It was a very busy road and it was morning traffic. I dont even feel safe in this car anymore.
Additional Notes:
I was driving and my car went in to on/off system and didnt turn back on. Got my car into park and it still would not turn on. I couldn't even get my car into neutral. The check engine light came on but my engine was not making any noise. It said it was on but was not actually on. This has happened a few times in the past couple weeks but the car always turned back on when put in park and started. When I called the dealership they would not be able to get me in till February 7th. That would have been 3 weeks waiting. So I called another one and I got an appointment for the following week ( date of appointment 1/26/23). I have documented these incidents on here. I saw yesterday that there is a recall on my car for this happening but my vin numberis not included on it. This was so unsafe for me and my children. Cars die while driving yes, but the fact that I couldn't even get it into neutral to get it pushed out of the middle of the road. It was a very busy road and it was morning traffic. I dont even feel safe in this car anymore.
Mfg Campaign: 11503561
Recall Date: Jan 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle unexpectedly bucks and jerks when accelerating either from a complete stop or just keeping speed. This happens with no brake warning lights to those around you. It is a common issue experienced by many 2017 Pacifica van owners and has nearly caused an accident many times. Especially when trying to merge onto highways because the vehicle unexpectedly slows and bucks like your riding a bull and it is trying to throw you off. There is no way to predict exactly when this will happen in order to avoid a potential accident. Chrysler knows about the issue but refuses to acknowledge it.
Corrective Action:
Vehicle unexpectedly bucks and jerks when accelerating either from a complete stop or just keeping speed. This happens with no brake warning lights to those around you. It is a common issue experienced by many 2017 Pacifica van owners and has nearly caused an accident many times. Especially when trying to merge onto highways because the vehicle unexpectedly slows and bucks like your riding a bull and it is trying to throw you off. There is no way to predict exactly when this will happen in order to avoid a potential accident. Chrysler knows about the issue but refuses to acknowledge it.
Additional Notes:
Vehicle unexpectedly bucks and jerks when accelerating either from a complete stop or just keeping speed. This happens with no brake warning lights to those around you. It is a common issue experienced by many 2017 Pacifica van owners and has nearly caused an accident many times. Especially when trying to merge onto highways because the vehicle unexpectedly slows and bucks like your riding a bull and it is trying to throw you off. There is no way to predict exactly when this will happen in order to avoid a potential accident. Chrysler knows about the issue but refuses to acknowledge it.
Mfg Campaign: 11503334
Recall Date: Jan 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Vehicle unexpectedly bucks and jerks when accelerating either from a complete stop or just keeping speed. This happens with no brake warning lights to those around you. It is a common issue experienced by many 2017 Pacifica van owners and has nearly caused an accident many times. Especially when trying to merge onto highways because the vehicle unexpectedly slows and bucks like your riding a bull and it is trying to throw you off. There is no way to predict exactly when this will happen in order to avoid a potential accident. Chrysler knows about the issue but refuses to acknowledge it.
Corrective Action:
Vehicle unexpectedly bucks and jerks when accelerating either from a complete stop or just keeping speed. This happens with no brake warning lights to those around you. It is a common issue experienced by many 2017 Pacifica van owners and has nearly caused an accident many times. Especially when trying to merge onto highways because the vehicle unexpectedly slows and bucks like your riding a bull and it is trying to throw you off. There is no way to predict exactly when this will happen in order to avoid a potential accident. Chrysler knows about the issue but refuses to acknowledge it.
Additional Notes:
Vehicle unexpectedly bucks and jerks when accelerating either from a complete stop or just keeping speed. This happens with no brake warning lights to those around you. It is a common issue experienced by many 2017 Pacifica van owners and has nearly caused an accident many times. Especially when trying to merge onto highways because the vehicle unexpectedly slows and bucks like your riding a bull and it is trying to throw you off. There is no way to predict exactly when this will happen in order to avoid a potential accident. Chrysler knows about the issue but refuses to acknowledge it.
Mfg Campaign: 11503334
Recall Date: Jan 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle unexpectedly bucks and jerks when accelerating either from a complete stop or just keeping speed. This happens with no brake warning lights to those around you. It is a common issue experienced by many 2017 Pacifica van owners and has nearly caused an accident many times. Especially when trying to merge onto highways because the vehicle unexpectedly slows and bucks like your riding a bull and it is trying to throw you off. There is no way to predict exactly when this will happen in order to avoid a potential accident. Chrysler knows about the issue but refuses to acknowledge it.
Corrective Action:
Vehicle unexpectedly bucks and jerks when accelerating either from a complete stop or just keeping speed. This happens with no brake warning lights to those around you. It is a common issue experienced by many 2017 Pacifica van owners and has nearly caused an accident many times. Especially when trying to merge onto highways because the vehicle unexpectedly slows and bucks like your riding a bull and it is trying to throw you off. There is no way to predict exactly when this will happen in order to avoid a potential accident. Chrysler knows about the issue but refuses to acknowledge it.
Additional Notes:
Vehicle unexpectedly bucks and jerks when accelerating either from a complete stop or just keeping speed. This happens with no brake warning lights to those around you. It is a common issue experienced by many 2017 Pacifica van owners and has nearly caused an accident many times. Especially when trying to merge onto highways because the vehicle unexpectedly slows and bucks like your riding a bull and it is trying to throw you off. There is no way to predict exactly when this will happen in order to avoid a potential accident. Chrysler knows about the issue but refuses to acknowledge it.
Mfg Campaign: 11503334
Recall Date: Jan 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Known issue for 2017 Chrysler Pacifica should be eligible for recall. Failing head gasket around 60k miles, just as the vehicle is out of power train warranty. The system is leaking coolant into the engine, causing a fume-y smell to fill our garage when started, and a boiling/bubbling sound can be heard during idle. Confirmed the issue with an independent service center. The manufacturer won't do anything for us because the problem was not diagnosed while under warranty, however the issue has been difficult to diagnose because it could have been several other things. The check engine light comes on and the vehicle misfires upon starting.
Corrective Action:
Known issue for 2017 Chrysler Pacifica should be eligible for recall. Failing head gasket around 60k miles, just as the vehicle is out of power train warranty. The system is leaking coolant into the engine, causing a fume-y smell to fill our garage when started, and a boiling/bubbling sound can be heard during idle. Confirmed the issue with an independent service center. The manufacturer won't do anything for us because the problem was not diagnosed while under warranty, however the issue has been difficult to diagnose because it could have been several other things. The check engine light comes on and the vehicle misfires upon starting.
Additional Notes:
Known issue for 2017 Chrysler Pacifica should be eligible for recall. Failing head gasket around 60k miles, just as the vehicle is out of power train warranty. The system is leaking coolant into the engine, causing a fume-y smell to fill our garage when started, and a boiling/bubbling sound can be heard during idle. Confirmed the issue with an independent service center. The manufacturer won't do anything for us because the problem was not diagnosed while under warranty, however the issue has been difficult to diagnose because it could have been several other things. The check engine light comes on and the vehicle misfires upon starting.
Mfg Campaign: 11502810
Recall Date: Jan 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Known issue for 2017 Chrysler Pacifica should be eligible for recall. Failing head gasket around 60k miles, just as the vehicle is out of power train warranty. The system is leaking coolant into the engine, causing a fume-y smell to fill our garage when started, and a boiling/bubbling sound can be heard during idle. Confirmed the issue with an independent service center. The manufacturer won't do anything for us because the problem was not diagnosed while under warranty, however the issue has been difficult to diagnose because it could have been several other things. The check engine light comes on and the vehicle misfires upon starting.
Corrective Action:
Known issue for 2017 Chrysler Pacifica should be eligible for recall. Failing head gasket around 60k miles, just as the vehicle is out of power train warranty. The system is leaking coolant into the engine, causing a fume-y smell to fill our garage when started, and a boiling/bubbling sound can be heard during idle. Confirmed the issue with an independent service center. The manufacturer won't do anything for us because the problem was not diagnosed while under warranty, however the issue has been difficult to diagnose because it could have been several other things. The check engine light comes on and the vehicle misfires upon starting.
Additional Notes:
Known issue for 2017 Chrysler Pacifica should be eligible for recall. Failing head gasket around 60k miles, just as the vehicle is out of power train warranty. The system is leaking coolant into the engine, causing a fume-y smell to fill our garage when started, and a boiling/bubbling sound can be heard during idle. Confirmed the issue with an independent service center. The manufacturer won't do anything for us because the problem was not diagnosed while under warranty, however the issue has been difficult to diagnose because it could have been several other things. The check engine light comes on and the vehicle misfires upon starting.
Mfg Campaign: 11502810
Recall Date: Jan 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I was driving my children to school and my car went into on off mode while ideling. When I tried to press the gass is did not go anywhere. I had to put it in park and then restart the car to continue driving. This is happening just like the 2018 recall on my car.
Corrective Action:
I was driving my children to school and my car went into on off mode while ideling. When I tried to press the gass is did not go anywhere. I had to put it in park and then restart the car to continue driving. This is happening just like the 2018 recall on my car.
Additional Notes:
I was driving my children to school and my car went into on off mode while ideling. When I tried to press the gass is did not go anywhere. I had to put it in park and then restart the car to continue driving. This is happening just like the 2018 recall on my car.
Mfg Campaign: 11502551
Recall Date: Jan 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving my children to school and my car went into on off mode while ideling. When I tried to press the gass is did not go anywhere. I had to put it in park and then restart the car to continue driving. This is happening just like the 2018 recall on my car.
Corrective Action:
I was driving my children to school and my car went into on off mode while ideling. When I tried to press the gass is did not go anywhere. I had to put it in park and then restart the car to continue driving. This is happening just like the 2018 recall on my car.
Additional Notes:
I was driving my children to school and my car went into on off mode while ideling. When I tried to press the gass is did not go anywhere. I had to put it in park and then restart the car to continue driving. This is happening just like the 2018 recall on my car.
Mfg Campaign: 11502551
Recall Date: Jan 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
when driving on highways with cruise on for a amount of time. when turn off and when getting off the road. will stop at light and when you start to drive the van will act like it running out of gas will jerk and stop but will still be running almost been hit many times. talked to dealership they cant rep it doing it. No we are getting shifter need service and check engine light when driving and the dash will get light all over it windows will go down when I don't put them down parking break will light up and slow the van down and a big drag on the van .been to dealership 2 time still cant see when I get it. We have now put 2 new batters in the van went in with 12.6 volt next morning down to 12.46 volts. only have 79,000 mile on it.
Corrective Action:
when driving on highways with cruise on for a amount of time. when turn off and when getting off the road. will stop at light and when you start to drive the van will act like it running out of gas will jerk and stop but will still be running almost been hit many times. talked to dealership they cant rep it doing it. No we are getting shifter need service and check engine light when driving and the dash will get light all over it windows will go down when I don't put them down parking break will light up and slow the van down and a big drag on the van .been to dealership 2 time still cant see when I get it. We have now put 2 new batters in the van went in with 12.6 volt next morning down to 12.46 volts. only have 79,000 mile on it.
Additional Notes:
when driving on highways with cruise on for a amount of time. when turn off and when getting off the road. will stop at light and when you start to drive the van will act like it running out of gas will jerk and stop but will still be running almost been hit many times. talked to dealership they cant rep it doing it. No we are getting shifter need service and check engine light when driving and the dash will get light all over it windows will go down when I don't put them down parking break will light up and slow the van down and a big drag on the van .been to dealership 2 time still cant see when I get it. We have now put 2 new batters in the van went in with 12.6 volt next morning down to 12.46 volts. only have 79,000 mile on it.
Mfg Campaign: 11502556
Recall Date: Jan 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
when driving on highways with cruise on for a amount of time. when turn off and when getting off the road. will stop at light and when you start to drive the van will act like it running out of gas will jerk and stop but will still be running almost been hit many times. talked to dealership they cant rep it doing it. No we are getting shifter need service and check engine light when driving and the dash will get light all over it windows will go down when I don't put them down parking break will light up and slow the van down and a big drag on the van .been to dealership 2 time still cant see when I get it. We have now put 2 new batters in the van went in with 12.6 volt next morning down to 12.46 volts. only have 79,000 mile on it.
Corrective Action:
when driving on highways with cruise on for a amount of time. when turn off and when getting off the road. will stop at light and when you start to drive the van will act like it running out of gas will jerk and stop but will still be running almost been hit many times. talked to dealership they cant rep it doing it. No we are getting shifter need service and check engine light when driving and the dash will get light all over it windows will go down when I don't put them down parking break will light up and slow the van down and a big drag on the van .been to dealership 2 time still cant see when I get it. We have now put 2 new batters in the van went in with 12.6 volt next morning down to 12.46 volts. only have 79,000 mile on it.
Additional Notes:
when driving on highways with cruise on for a amount of time. when turn off and when getting off the road. will stop at light and when you start to drive the van will act like it running out of gas will jerk and stop but will still be running almost been hit many times. talked to dealership they cant rep it doing it. No we are getting shifter need service and check engine light when driving and the dash will get light all over it windows will go down when I don't put them down parking break will light up and slow the van down and a big drag on the van .been to dealership 2 time still cant see when I get it. We have now put 2 new batters in the van went in with 12.6 volt next morning down to 12.46 volts. only have 79,000 mile on it.
Mfg Campaign: 11502556
Recall Date: Jan 19, 2023
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Valencia, CA • 36 yrs
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