CHRYSLER PACIFICA 2017

Complete listing of complaints and recalls for this vehicle

2.1K
Complaints
16
Recalls

Complaints & Recalls

2.1K Complaints 16 Recalls

Official Safety Recalls - Important!

16 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 23V010000 SAFETY RECALL
67.1K Vehicles Affected
Recall Date: Jan 17, 2023
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

Potential Risk:
An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
FREE Recall Solution:
Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: 03A
Notice Date: Feb 23, 2023
Recall Date: Jan 17, 2023
Chrysler (fca Us Llc)
NHTSA Campaign: 19V348000 SAFETY RECALL
198.7K Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.

Potential Risk:
A loss of power steering assist or a stall can increase the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: V53
Notice Date: May 24, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 18V395000 SAFETY RECALL
240.2K Vehicles Affected
Recall Date: Jun 14, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

Potential Risk:
If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: U50
Notice Date: Jul 9, 2018
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V049000 SAFETY RECALL
153.9K Vehicles Affected
Recall Date: Jan 11, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.

Potential Risk:
An engine stall can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will update the engine control software, free of charge. The recall began March 7, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U01.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: U01
Notice Date: Mar 7, 2018
Recall Date: Jan 11, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V542000 SAFETY RECALL
47.9K Vehicles Affected
Recall Date: Aug 31, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.

Potential Risk:
Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began October 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T54.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: T54
Notice Date: Oct 26, 2017
Recall Date: Aug 31, 2017
Vantage Mobility International, Llc
NHTSA Campaign: 17V482000 SAFETY RECALL
524 Vehicles Affected
Recall Date: Jul 28, 2017
Safety Issue:

Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.

Potential Risk:
A wheel wobble may cause a possible loss of control, increasing the risk of a crash.
FREE Recall Solution:
VMI will notify owners, and dealers will replace the pinion brackets, free of charge. The recall began on August 14, 2017. Owners may contact VMI customer service at 1-800-488-9082. VMI's number for this recall is PAC20170728.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: PAC20170728
Notice Date: Aug 14, 2017
Recall Date: Jul 28, 2017
Vantage Mobility International, Llc
NHTSA Campaign: 17V342000 SAFETY RECALL
371 Vehicles Affected
Recall Date: May 25, 2017
Safety Issue:

Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the modification. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

Potential Risk:
The crossed rear brake lines will cause the rear anti-lock brake system to be ineffective, increasing the risk of a crash.
FREE Recall Solution:
Vantage Mobility will notify owners, and dealers will correct the rear brake line attachments, free of charge. The recall began on July 3, 2017. Owners may contact Vantage Mobility customer service at 1-800-488-9082. Vantage Mobility's number for this recall is Pac-20170525.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: Pac-20170525
Notice Date: Jul 3, 2017
Recall Date: May 25, 2017
Chrysler (fca Us Llc)
NHTSA Campaign: 16V490000 SAFETY RECALL
3.6K Vehicles Affected
Recall Date: Jun 30, 2016
Safety Issue:

Chrysler (FCA US LLC) is recalling certain model year 2017 Pacifica vehicles manufactured February 22, 2016, through April 28, 2016. The center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row center passenger seat (if so equipped).

Potential Risk:
If passengers occupying the third-row and/or second-row center seats cannot use a seat belt, there is an increased risk of injury in the event of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the third-row and, if necessary, second-row center overhead seat belt stow bezel, free of charge. The recall began on July 14, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S42.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: S42
Notice Date: Jul 14, 2016
Recall Date: Jun 30, 2016

Consumer Complaints

2.1K Complaints
Chrysler (fca Us, Llc)
Campaign: 11496761 Other
Dec 9, 2022
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2017 Chrysler Pacifica. The contact stated that while the vehicle was in park, the contact attempted to start the vehicle, but engine failed to turn over. The check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that coolant had leaked into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 86,494.

Corrective Action:

The contact owns a 2017 Chrysler Pacifica. The contact stated that while the vehicle was in park, the contact attempted to start the vehicle, but engine failed to turn over. The check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that coolant had leaked into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 86,494.

Additional Notes:

The contact owns a 2017 Chrysler Pacifica. The contact stated that while the vehicle was in park, the contact attempted to start the vehicle, but engine failed to turn over. The check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that coolant had leaked into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 86,494.

Manufacturer: CHRYSLER
Mfg Campaign: 11496761
Notice Date: Dec 9, 2022
Recall Date: Dec 9, 2022
Chrysler (fca Us, Llc)
Campaign: 11496494 Other
Dec 7, 2022
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at approximately 5 MPH and making a turn, the vehicle lost motive power and stalled. The vehicle restarted after several minutes. While driving approximately 35 MPH, the vehicle lost motive power and stalled again. The vehicle hesitated while restarting. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 104,000.

Corrective Action:

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at approximately 5 MPH and making a turn, the vehicle lost motive power and stalled. The vehicle restarted after several minutes. While driving approximately 35 MPH, the vehicle lost motive power and stalled again. The vehicle hesitated while restarting. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 104,000.

Additional Notes:

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at approximately 5 MPH and making a turn, the vehicle lost motive power and stalled. The vehicle restarted after several minutes. While driving approximately 35 MPH, the vehicle lost motive power and stalled again. The vehicle hesitated while restarting. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 104,000.

Manufacturer: CHRYSLER
Mfg Campaign: 11496494
Notice Date: Dec 7, 2022
Recall Date: Dec 7, 2022
Chrysler (fca Us, Llc)
Campaign: 11496186 Other
Dec 6, 2022
Defect Description:

ENGINE

Potential Consequences:

Voltmeter is fluctuating between 10-15 volts. The windows will go down by themselves while driving, slow to start, and the dash lights/radio control screen takes several minutes to come on, and the auto sliding doors fail to operate occasionally. Several times the vehicle will lose Excelleration when starting from a stop or turning, the last time nearly causing an accident. The vehicle is becoming unsafe to drive and I have seen several like complaints on this year model vehicle.

Corrective Action:

Voltmeter is fluctuating between 10-15 volts. The windows will go down by themselves while driving, slow to start, and the dash lights/radio control screen takes several minutes to come on, and the auto sliding doors fail to operate occasionally. Several times the vehicle will lose Excelleration when starting from a stop or turning, the last time nearly causing an accident. The vehicle is becoming unsafe to drive and I have seen several like complaints on this year model vehicle.

Additional Notes:

Voltmeter is fluctuating between 10-15 volts. The windows will go down by themselves while driving, slow to start, and the dash lights/radio control screen takes several minutes to come on, and the auto sliding doors fail to operate occasionally. Several times the vehicle will lose Excelleration when starting from a stop or turning, the last time nearly causing an accident. The vehicle is becoming unsafe to drive and I have seen several like complaints on this year model vehicle.

Manufacturer: CHRYSLER
Mfg Campaign: 11496186
Notice Date: Dec 6, 2022
Recall Date: Dec 6, 2022
Chrysler (fca Us, Llc)
Campaign: 11496186 Other
Dec 6, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Voltmeter is fluctuating between 10-15 volts. The windows will go down by themselves while driving, slow to start, and the dash lights/radio control screen takes several minutes to come on, and the auto sliding doors fail to operate occasionally. Several times the vehicle will lose Excelleration when starting from a stop or turning, the last time nearly causing an accident. The vehicle is becoming unsafe to drive and I have seen several like complaints on this year model vehicle.

Corrective Action:

Voltmeter is fluctuating between 10-15 volts. The windows will go down by themselves while driving, slow to start, and the dash lights/radio control screen takes several minutes to come on, and the auto sliding doors fail to operate occasionally. Several times the vehicle will lose Excelleration when starting from a stop or turning, the last time nearly causing an accident. The vehicle is becoming unsafe to drive and I have seen several like complaints on this year model vehicle.

Additional Notes:

Voltmeter is fluctuating between 10-15 volts. The windows will go down by themselves while driving, slow to start, and the dash lights/radio control screen takes several minutes to come on, and the auto sliding doors fail to operate occasionally. Several times the vehicle will lose Excelleration when starting from a stop or turning, the last time nearly causing an accident. The vehicle is becoming unsafe to drive and I have seen several like complaints on this year model vehicle.

Manufacturer: CHRYSLER
Mfg Campaign: 11496186
Notice Date: Dec 6, 2022
Recall Date: Dec 6, 2022
Chrysler (fca Us, Llc)
Campaign: 11496204 Other
Dec 6, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

Transmission slips while driving

Corrective Action:

Transmission slips while driving

Additional Notes:

Transmission slips while driving

Manufacturer: CHRYSLER
Mfg Campaign: 11496204
Notice Date: Dec 6, 2022
Recall Date: Dec 6, 2022
Chrysler (fca Us, Llc)
Campaign: 11496204 Other
Dec 6, 2022
Defect Description:

ENGINE

Potential Consequences:

Transmission slips while driving

Corrective Action:

Transmission slips while driving

Additional Notes:

Transmission slips while driving

Manufacturer: CHRYSLER
Mfg Campaign: 11496204
Notice Date: Dec 6, 2022
Recall Date: Dec 6, 2022
Chrysler (fca Us, Llc)
Campaign: 11496204 Other
Dec 6, 2022
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Transmission slips while driving

Corrective Action:

Transmission slips while driving

Additional Notes:

Transmission slips while driving

Manufacturer: CHRYSLER
Mfg Campaign: 11496204
Notice Date: Dec 6, 2022
Recall Date: Dec 6, 2022
Chrysler (fca Us, Llc)
Campaign: 11495585 Other
Dec 1, 2022
Defect Description:

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Potential Consequences:

The contact owns a 2017 Chrysler Pacifica. The contact stated that the touch screen failed to respond as needed. The vehicle was shifted into reverse; however, the rear-view camera failed to operate as designed. The contact stated that the radio malfunctioned, and the steering wheel heater and seat heaters failed to deactivate causing the seats to overheat and burn the occupants. The vehicle was taken to the dealer who had replaced and upgraded the center seat module; however, the failure reoccurred. The contact returned the vehicle to the dealer two more times where the radio was replaced then the touchscreen was replaced. The failure reoccurred; however, the contact had not taken the vehicle back to the dealer. The manufacturer was made aware of the failure and filed a case. The approximate failure mileage was 16,742.

Corrective Action:

The contact owns a 2017 Chrysler Pacifica. The contact stated that the touch screen failed to respond as needed. The vehicle was shifted into reverse; however, the rear-view camera failed to operate as designed. The contact stated that the radio malfunctioned, and the steering wheel heater and seat heaters failed to deactivate causing the seats to overheat and burn the occupants. The vehicle was taken to the dealer who had replaced and upgraded the center seat module; however, the failure reoccurred. The contact returned the vehicle to the dealer two more times where the radio was replaced then the touchscreen was replaced. The failure reoccurred; however, the contact had not taken the vehicle back to the dealer. The manufacturer was made aware of the failure and filed a case. The approximate failure mileage was 16,742.

Additional Notes:

The contact owns a 2017 Chrysler Pacifica. The contact stated that the touch screen failed to respond as needed. The vehicle was shifted into reverse; however, the rear-view camera failed to operate as designed. The contact stated that the radio malfunctioned, and the steering wheel heater and seat heaters failed to deactivate causing the seats to overheat and burn the occupants. The vehicle was taken to the dealer who had replaced and upgraded the center seat module; however, the failure reoccurred. The contact returned the vehicle to the dealer two more times where the radio was replaced then the touchscreen was replaced. The failure reoccurred; however, the contact had not taken the vehicle back to the dealer. The manufacturer was made aware of the failure and filed a case. The approximate failure mileage was 16,742.

Manufacturer: CHRYSLER
Mfg Campaign: 11495585
Notice Date: Dec 1, 2022
Recall Date: Dec 1, 2022
Chrysler (fca Us, Llc)
Campaign: 11495585 Other
Dec 1, 2022
Defect Description:

EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT

Potential Consequences:

The contact owns a 2017 Chrysler Pacifica. The contact stated that the touch screen failed to respond as needed. The vehicle was shifted into reverse; however, the rear-view camera failed to operate as designed. The contact stated that the radio malfunctioned, and the steering wheel heater and seat heaters failed to deactivate causing the seats to overheat and burn the occupants. The vehicle was taken to the dealer who had replaced and upgraded the center seat module; however, the failure reoccurred. The contact returned the vehicle to the dealer two more times where the radio was replaced then the touchscreen was replaced. The failure reoccurred; however, the contact had not taken the vehicle back to the dealer. The manufacturer was made aware of the failure and filed a case. The approximate failure mileage was 16,742.

Corrective Action:

The contact owns a 2017 Chrysler Pacifica. The contact stated that the touch screen failed to respond as needed. The vehicle was shifted into reverse; however, the rear-view camera failed to operate as designed. The contact stated that the radio malfunctioned, and the steering wheel heater and seat heaters failed to deactivate causing the seats to overheat and burn the occupants. The vehicle was taken to the dealer who had replaced and upgraded the center seat module; however, the failure reoccurred. The contact returned the vehicle to the dealer two more times where the radio was replaced then the touchscreen was replaced. The failure reoccurred; however, the contact had not taken the vehicle back to the dealer. The manufacturer was made aware of the failure and filed a case. The approximate failure mileage was 16,742.

Additional Notes:

The contact owns a 2017 Chrysler Pacifica. The contact stated that the touch screen failed to respond as needed. The vehicle was shifted into reverse; however, the rear-view camera failed to operate as designed. The contact stated that the radio malfunctioned, and the steering wheel heater and seat heaters failed to deactivate causing the seats to overheat and burn the occupants. The vehicle was taken to the dealer who had replaced and upgraded the center seat module; however, the failure reoccurred. The contact returned the vehicle to the dealer two more times where the radio was replaced then the touchscreen was replaced. The failure reoccurred; however, the contact had not taken the vehicle back to the dealer. The manufacturer was made aware of the failure and filed a case. The approximate failure mileage was 16,742.

Manufacturer: CHRYSLER
Mfg Campaign: 11495585
Notice Date: Dec 1, 2022
Recall Date: Dec 1, 2022
Chrysler (fca Us, Llc)
Campaign: 11495550 Other
Nov 30, 2022
Defect Description:

ENGINE

Potential Consequences:

ENGINE FAILURE around 120,000 miles...No detail information why..engine replaced at Jeep Chrysler 8200 Fairforest Rd. Spartanburg SC dealership 0n 02-26-2021. cost $8,461.85. no warranty coverage

Corrective Action:

ENGINE FAILURE around 120,000 miles...No detail information why..engine replaced at Jeep Chrysler 8200 Fairforest Rd. Spartanburg SC dealership 0n 02-26-2021. cost $8,461.85. no warranty coverage

Additional Notes:

ENGINE FAILURE around 120,000 miles...No detail information why..engine replaced at Jeep Chrysler 8200 Fairforest Rd. Spartanburg SC dealership 0n 02-26-2021. cost $8,461.85. no warranty coverage

Manufacturer: CHRYSLER
Mfg Campaign: 11495550
Notice Date: Nov 30, 2022
Recall Date: Nov 30, 2022
Chrysler (fca Us, Llc)
Campaign: 11495154 Other
Nov 28, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at various speeds, the vehicle lunged forward, nearly causing a collision with the Pull Over message displayed and the Auto Start/Stop warning light illuminated. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The dealer determined that the transmission was faulty and replaced the electrical and main batteries; however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,000. The contact stated that there was no guarantee that the dealership was going to fix all of the issues. The vehicle has since been sold and traded in.

Corrective Action:

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at various speeds, the vehicle lunged forward, nearly causing a collision with the Pull Over message displayed and the Auto Start/Stop warning light illuminated. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The dealer determined that the transmission was faulty and replaced the electrical and main batteries; however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,000. The contact stated that there was no guarantee that the dealership was going to fix all of the issues. The vehicle has since been sold and traded in.

Additional Notes:

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at various speeds, the vehicle lunged forward, nearly causing a collision with the Pull Over message displayed and the Auto Start/Stop warning light illuminated. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The dealer determined that the transmission was faulty and replaced the electrical and main batteries; however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,000. The contact stated that there was no guarantee that the dealership was going to fix all of the issues. The vehicle has since been sold and traded in.

Manufacturer: CHRYSLER
Mfg Campaign: 11495154
Notice Date: Nov 28, 2022
Recall Date: Nov 28, 2022
Chrysler (fca Us, Llc)
Campaign: 11494958 Other
Nov 26, 2022
Defect Description:

ENGINE

Potential Consequences:

The car stalls out In midst of driving and will not accelerate, than it will with a hard jerk try to accelerate again, at first I thought it was bad gas, then I noticed it more and more which prompted me to look it up and see that it’s a recall for that specific problem that I’m having but my vent number has No recall although I’m experiencing that same issue with my vehicle

Corrective Action:

The car stalls out In midst of driving and will not accelerate, than it will with a hard jerk try to accelerate again, at first I thought it was bad gas, then I noticed it more and more which prompted me to look it up and see that it’s a recall for that specific problem that I’m having but my vent number has No recall although I’m experiencing that same issue with my vehicle

Additional Notes:

The car stalls out In midst of driving and will not accelerate, than it will with a hard jerk try to accelerate again, at first I thought it was bad gas, then I noticed it more and more which prompted me to look it up and see that it’s a recall for that specific problem that I’m having but my vent number has No recall although I’m experiencing that same issue with my vehicle

Manufacturer: CHRYSLER
Mfg Campaign: 11494958
Notice Date: Nov 26, 2022
Recall Date: Nov 26, 2022
Chrysler (fca Us, Llc)
Campaign: 11494958 Other
Nov 26, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The car stalls out In midst of driving and will not accelerate, than it will with a hard jerk try to accelerate again, at first I thought it was bad gas, then I noticed it more and more which prompted me to look it up and see that it’s a recall for that specific problem that I’m having but my vent number has No recall although I’m experiencing that same issue with my vehicle

Corrective Action:

The car stalls out In midst of driving and will not accelerate, than it will with a hard jerk try to accelerate again, at first I thought it was bad gas, then I noticed it more and more which prompted me to look it up and see that it’s a recall for that specific problem that I’m having but my vent number has No recall although I’m experiencing that same issue with my vehicle

Additional Notes:

The car stalls out In midst of driving and will not accelerate, than it will with a hard jerk try to accelerate again, at first I thought it was bad gas, then I noticed it more and more which prompted me to look it up and see that it’s a recall for that specific problem that I’m having but my vent number has No recall although I’m experiencing that same issue with my vehicle

Manufacturer: CHRYSLER
Mfg Campaign: 11494958
Notice Date: Nov 26, 2022
Recall Date: Nov 26, 2022
Chrysler (fca Us, Llc)
Campaign: 11494114 Other
Nov 18, 2022
Defect Description:

SUSPENSION

Potential Consequences:

Greetings, have a 2017 Chrysler Pacifica that at 43k miles started making a front end noise. The steering wheel now sometimes locks into place for a second or two while turning. Dealership states it needs a needs rack and pinion. Contacted Chrysler as this was a CPO vehicle that supposedly was checked out drastically to be able to receive the CPO warranty. Issue started less than 1k miles after purchase. Chrysler states they will do nothing except warranty the new part which is 1800 alone. I’ve read a lot of people are having this issue. How can a car that the steering wheel locks into place not be considered for a recall?

Corrective Action:

Greetings, have a 2017 Chrysler Pacifica that at 43k miles started making a front end noise. The steering wheel now sometimes locks into place for a second or two while turning. Dealership states it needs a needs rack and pinion. Contacted Chrysler as this was a CPO vehicle that supposedly was checked out drastically to be able to receive the CPO warranty. Issue started less than 1k miles after purchase. Chrysler states they will do nothing except warranty the new part which is 1800 alone. I’ve read a lot of people are having this issue. How can a car that the steering wheel locks into place not be considered for a recall?

Additional Notes:

Greetings, have a 2017 Chrysler Pacifica that at 43k miles started making a front end noise. The steering wheel now sometimes locks into place for a second or two while turning. Dealership states it needs a needs rack and pinion. Contacted Chrysler as this was a CPO vehicle that supposedly was checked out drastically to be able to receive the CPO warranty. Issue started less than 1k miles after purchase. Chrysler states they will do nothing except warranty the new part which is 1800 alone. I’ve read a lot of people are having this issue. How can a car that the steering wheel locks into place not be considered for a recall?

Manufacturer: CHRYSLER
Mfg Campaign: 11494114
Notice Date: Nov 18, 2022
Recall Date: Nov 18, 2022
Chrysler (fca Us, Llc)
Campaign: 11493960 Other
Nov 17, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

Engine cylinder 3 misfire. ERROR CODE P303. dealer states cylinder 3 is warped , and will need new engine block. engine only has 49000 miles on it. all maintenance has been performed routinely. Many other 2017 chrysler pacificas have had this issue, and they are reported in the chrysler forums, ultimately needing a new engine at such a young age. NHTSA needs to compel chrysler to do a recall for this issue. A new engine at 50000 miles is ridiculous.

Corrective Action:

Engine cylinder 3 misfire. ERROR CODE P303. dealer states cylinder 3 is warped , and will need new engine block. engine only has 49000 miles on it. all maintenance has been performed routinely. Many other 2017 chrysler pacificas have had this issue, and they are reported in the chrysler forums, ultimately needing a new engine at such a young age. NHTSA needs to compel chrysler to do a recall for this issue. A new engine at 50000 miles is ridiculous.

Additional Notes:

Engine cylinder 3 misfire. ERROR CODE P303. dealer states cylinder 3 is warped , and will need new engine block. engine only has 49000 miles on it. all maintenance has been performed routinely. Many other 2017 chrysler pacificas have had this issue, and they are reported in the chrysler forums, ultimately needing a new engine at such a young age. NHTSA needs to compel chrysler to do a recall for this issue. A new engine at 50000 miles is ridiculous.

Manufacturer: CHRYSLER
Mfg Campaign: 11493960
Notice Date: Nov 17, 2022
Recall Date: Nov 17, 2022
Chrysler (fca Us, Llc)
Campaign: 11493960 Other
Nov 17, 2022
Defect Description:

ENGINE

Potential Consequences:

Engine cylinder 3 misfire. ERROR CODE P303. dealer states cylinder 3 is warped , and will need new engine block. engine only has 49000 miles on it. all maintenance has been performed routinely. Many other 2017 chrysler pacificas have had this issue, and they are reported in the chrysler forums, ultimately needing a new engine at such a young age. NHTSA needs to compel chrysler to do a recall for this issue. A new engine at 50000 miles is ridiculous.

Corrective Action:

Engine cylinder 3 misfire. ERROR CODE P303. dealer states cylinder 3 is warped , and will need new engine block. engine only has 49000 miles on it. all maintenance has been performed routinely. Many other 2017 chrysler pacificas have had this issue, and they are reported in the chrysler forums, ultimately needing a new engine at such a young age. NHTSA needs to compel chrysler to do a recall for this issue. A new engine at 50000 miles is ridiculous.

Additional Notes:

Engine cylinder 3 misfire. ERROR CODE P303. dealer states cylinder 3 is warped , and will need new engine block. engine only has 49000 miles on it. all maintenance has been performed routinely. Many other 2017 chrysler pacificas have had this issue, and they are reported in the chrysler forums, ultimately needing a new engine at such a young age. NHTSA needs to compel chrysler to do a recall for this issue. A new engine at 50000 miles is ridiculous.

Manufacturer: CHRYSLER
Mfg Campaign: 11493960
Notice Date: Nov 17, 2022
Recall Date: Nov 17, 2022
Chrysler (fca Us, Llc)
Campaign: 11493727 Other
Nov 15, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

Transmission stalls, doesn’t change from park to, reverse neutral to drive correctly. If I put my vehicle into drive it will go backwards and vise versa not always but a lot and then al a sudden it will jerk and switch to correct gear. It doesn’t accelerate correctly.

Corrective Action:

Transmission stalls, doesn’t change from park to, reverse neutral to drive correctly. If I put my vehicle into drive it will go backwards and vise versa not always but a lot and then al a sudden it will jerk and switch to correct gear. It doesn’t accelerate correctly.

Additional Notes:

Transmission stalls, doesn’t change from park to, reverse neutral to drive correctly. If I put my vehicle into drive it will go backwards and vise versa not always but a lot and then al a sudden it will jerk and switch to correct gear. It doesn’t accelerate correctly.

Manufacturer: CHRYSLER
Mfg Campaign: 11493727
Notice Date: Nov 15, 2022
Recall Date: Nov 15, 2022
Chrysler (fca Us, Llc)
Campaign: 11493727 Other
Nov 15, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Transmission stalls, doesn’t change from park to, reverse neutral to drive correctly. If I put my vehicle into drive it will go backwards and vise versa not always but a lot and then al a sudden it will jerk and switch to correct gear. It doesn’t accelerate correctly.

Corrective Action:

Transmission stalls, doesn’t change from park to, reverse neutral to drive correctly. If I put my vehicle into drive it will go backwards and vise versa not always but a lot and then al a sudden it will jerk and switch to correct gear. It doesn’t accelerate correctly.

Additional Notes:

Transmission stalls, doesn’t change from park to, reverse neutral to drive correctly. If I put my vehicle into drive it will go backwards and vise versa not always but a lot and then al a sudden it will jerk and switch to correct gear. It doesn’t accelerate correctly.

Manufacturer: CHRYSLER
Mfg Campaign: 11493727
Notice Date: Nov 15, 2022
Recall Date: Nov 15, 2022
Chrysler (fca Us, Llc)
Campaign: 11493318 Other
Nov 12, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

While driving 10 mph the engine shut off/stalled locking the steering wheel. The dash read shift to park and the shift knob was flashing. The vehicle would not restart at first and took 3 tries before turning over.

Corrective Action:

While driving 10 mph the engine shut off/stalled locking the steering wheel. The dash read shift to park and the shift knob was flashing. The vehicle would not restart at first and took 3 tries before turning over.

Additional Notes:

While driving 10 mph the engine shut off/stalled locking the steering wheel. The dash read shift to park and the shift knob was flashing. The vehicle would not restart at first and took 3 tries before turning over.

Manufacturer: CHRYSLER
Mfg Campaign: 11493318
Notice Date: Nov 12, 2022
Recall Date: Nov 12, 2022
Chrysler (fca Us, Llc)
Campaign: 11493318 Other
Nov 12, 2022
Defect Description:

ENGINE

Potential Consequences:

While driving 10 mph the engine shut off/stalled locking the steering wheel. The dash read shift to park and the shift knob was flashing. The vehicle would not restart at first and took 3 tries before turning over.

Corrective Action:

While driving 10 mph the engine shut off/stalled locking the steering wheel. The dash read shift to park and the shift knob was flashing. The vehicle would not restart at first and took 3 tries before turning over.

Additional Notes:

While driving 10 mph the engine shut off/stalled locking the steering wheel. The dash read shift to park and the shift knob was flashing. The vehicle would not restart at first and took 3 tries before turning over.

Manufacturer: CHRYSLER
Mfg Campaign: 11493318
Notice Date: Nov 12, 2022
Recall Date: Nov 12, 2022

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