CHRYSLER PACIFICA 2017

Complete listing of complaints and recalls for this vehicle

2.1K
Complaints
16
Recalls

Complaints & Recalls

2.1K Complaints 16 Recalls

Official Safety Recalls - Important!

16 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 23V010000 SAFETY RECALL
67.1K Vehicles Affected
Recall Date: Jan 17, 2023
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

Potential Risk:
An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
FREE Recall Solution:
Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: 03A
Notice Date: Feb 23, 2023
Recall Date: Jan 17, 2023
Chrysler (fca Us Llc)
NHTSA Campaign: 19V348000 SAFETY RECALL
198.7K Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.

Potential Risk:
A loss of power steering assist or a stall can increase the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: V53
Notice Date: May 24, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 18V395000 SAFETY RECALL
240.2K Vehicles Affected
Recall Date: Jun 14, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

Potential Risk:
If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: U50
Notice Date: Jul 9, 2018
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V049000 SAFETY RECALL
153.9K Vehicles Affected
Recall Date: Jan 11, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.

Potential Risk:
An engine stall can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will update the engine control software, free of charge. The recall began March 7, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U01.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: U01
Notice Date: Mar 7, 2018
Recall Date: Jan 11, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V542000 SAFETY RECALL
47.9K Vehicles Affected
Recall Date: Aug 31, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.

Potential Risk:
Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began October 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T54.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: T54
Notice Date: Oct 26, 2017
Recall Date: Aug 31, 2017
Vantage Mobility International, Llc
NHTSA Campaign: 17V482000 SAFETY RECALL
524 Vehicles Affected
Recall Date: Jul 28, 2017
Safety Issue:

Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.

Potential Risk:
A wheel wobble may cause a possible loss of control, increasing the risk of a crash.
FREE Recall Solution:
VMI will notify owners, and dealers will replace the pinion brackets, free of charge. The recall began on August 14, 2017. Owners may contact VMI customer service at 1-800-488-9082. VMI's number for this recall is PAC20170728.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: PAC20170728
Notice Date: Aug 14, 2017
Recall Date: Jul 28, 2017
Vantage Mobility International, Llc
NHTSA Campaign: 17V342000 SAFETY RECALL
371 Vehicles Affected
Recall Date: May 25, 2017
Safety Issue:

Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the modification. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

Potential Risk:
The crossed rear brake lines will cause the rear anti-lock brake system to be ineffective, increasing the risk of a crash.
FREE Recall Solution:
Vantage Mobility will notify owners, and dealers will correct the rear brake line attachments, free of charge. The recall began on July 3, 2017. Owners may contact Vantage Mobility customer service at 1-800-488-9082. Vantage Mobility's number for this recall is Pac-20170525.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: Pac-20170525
Notice Date: Jul 3, 2017
Recall Date: May 25, 2017
Chrysler (fca Us Llc)
NHTSA Campaign: 16V490000 SAFETY RECALL
3.6K Vehicles Affected
Recall Date: Jun 30, 2016
Safety Issue:

Chrysler (FCA US LLC) is recalling certain model year 2017 Pacifica vehicles manufactured February 22, 2016, through April 28, 2016. The center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row center passenger seat (if so equipped).

Potential Risk:
If passengers occupying the third-row and/or second-row center seats cannot use a seat belt, there is an increased risk of injury in the event of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the third-row and, if necessary, second-row center overhead seat belt stow bezel, free of charge. The recall began on July 14, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S42.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: S42
Notice Date: Jul 14, 2016
Recall Date: Jun 30, 2016

Consumer Complaints

2.1K Complaints
Chrysler (fca Us, Llc)
Campaign: 11446005 Other
Jan 3, 2022
Defect Description:

ENGINE AND ENGINE COOLING

Potential Consequences:

The contact owns a 2017 Chrysler Pacifica. The contact stated the START/STOP feature failed to work properly. The contact stated that the vehicle stalled when the brake pedal was released. The driver had to restart the vehicle. The contact disabled the START/STOP feature. Additionally, while driving at night in the rain the vehicle overheated. The contact was able to restart the vehicle. The coolant was low, and coolant was added. The vehicle was taken to an independent mechanic who informed the contact that the check engine and coolant lights were illuminated. The battery was faulty, and the START/STOP feature was inoperable. A pressure test was performed however, the mechanic was unable to locate a coolant leak. The vehicle was taken to the local dealer and diagnosed that the EGR cooler valve was cracked. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The approximate failure mileage was 40,000.

Corrective Action:

The contact owns a 2017 Chrysler Pacifica. The contact stated the START/STOP feature failed to work properly. The contact stated that the vehicle stalled when the brake pedal was released. The driver had to restart the vehicle. The contact disabled the START/STOP feature. Additionally, while driving at night in the rain the vehicle overheated. The contact was able to restart the vehicle. The coolant was low, and coolant was added. The vehicle was taken to an independent mechanic who informed the contact that the check engine and coolant lights were illuminated. The battery was faulty, and the START/STOP feature was inoperable. A pressure test was performed however, the mechanic was unable to locate a coolant leak. The vehicle was taken to the local dealer and diagnosed that the EGR cooler valve was cracked. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The approximate failure mileage was 40,000.

Additional Notes:

The contact owns a 2017 Chrysler Pacifica. The contact stated the START/STOP feature failed to work properly. The contact stated that the vehicle stalled when the brake pedal was released. The driver had to restart the vehicle. The contact disabled the START/STOP feature. Additionally, while driving at night in the rain the vehicle overheated. The contact was able to restart the vehicle. The coolant was low, and coolant was added. The vehicle was taken to an independent mechanic who informed the contact that the check engine and coolant lights were illuminated. The battery was faulty, and the START/STOP feature was inoperable. A pressure test was performed however, the mechanic was unable to locate a coolant leak. The vehicle was taken to the local dealer and diagnosed that the EGR cooler valve was cracked. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The approximate failure mileage was 40,000.

Manufacturer: CHRYSLER
Mfg Campaign: 11446005
Notice Date: Jan 3, 2022
Recall Date: Jan 3, 2022
Chrysler (fca Us, Llc)
Campaign: 11445588 Other
Dec 30, 2021
Defect Description:

Insert, Padding

Potential Consequences:

Foam headrest became unglued and broke. I have 2 identical car seats this happened to one in Sept and now one in Dec. based on google search seems like it’s a common issue.

Corrective Action:

Foam headrest became unglued and broke. I have 2 identical car seats this happened to one in Sept and now one in Dec. based on google search seems like it’s a common issue.

Additional Notes:

Foam headrest became unglued and broke. I have 2 identical car seats this happened to one in Sept and now one in Dec. based on google search seems like it’s a common issue.

Manufacturer: CHRYSLER
Mfg Campaign: 11445588
Notice Date: Dec 30, 2021
Recall Date: Dec 30, 2021
Chrysler (fca Us, Llc)
Campaign: 11445197 Other
Dec 28, 2021
Defect Description:

STEERING

Potential Consequences:

The steering wheel sticks when you’re straightening back out from going around a curve. It doesn’t happen all the time but when it does it will continue for several days or weeks and then stop. It has been a continuous thing for months.

Corrective Action:

The steering wheel sticks when you’re straightening back out from going around a curve. It doesn’t happen all the time but when it does it will continue for several days or weeks and then stop. It has been a continuous thing for months.

Additional Notes:

The steering wheel sticks when you’re straightening back out from going around a curve. It doesn’t happen all the time but when it does it will continue for several days or weeks and then stop. It has been a continuous thing for months.

Manufacturer: CHRYSLER
Mfg Campaign: 11445197
Notice Date: Dec 28, 2021
Recall Date: Dec 28, 2021
Chrysler (fca Us, Llc)
Campaign: 11445021 Other
Dec 26, 2021
Defect Description:

ENGINE

Potential Consequences:

A head gasket malfunction causes fumes to get into the coolant system and overheat the vehicle.

Corrective Action:

A head gasket malfunction causes fumes to get into the coolant system and overheat the vehicle.

Additional Notes:

A head gasket malfunction causes fumes to get into the coolant system and overheat the vehicle.

Manufacturer: CHRYSLER
Mfg Campaign: 11445021
Notice Date: Dec 26, 2021
Recall Date: Dec 26, 2021
Chrysler (fca Us, Llc)
Campaign: 11442556 Other
Dec 3, 2021
Defect Description:

POWER TRAIN

Potential Consequences:

The transmissions in these vans have a serious problem. I have done research in the Pacifica forums and found many users are experiencing issues with the transmissions. My particular issues are: 1. Sometimes the vehicle jerks between lower gears especially when starting. The danger in this is when trying to go from a stop the vehicle will hesitate and then jerk extremely hard. It's startling and also dangerous when not expecting it. 2. At interstate speeds the transmission will not shift gears sometimes. This causes the van to slow down rapidly especially on hills. The dealership has looked at my particular van multiple times and they have "reprogrammed" the transmission multiple times but the problems still exist.

Corrective Action:

The transmissions in these vans have a serious problem. I have done research in the Pacifica forums and found many users are experiencing issues with the transmissions. My particular issues are: 1. Sometimes the vehicle jerks between lower gears especially when starting. The danger in this is when trying to go from a stop the vehicle will hesitate and then jerk extremely hard. It's startling and also dangerous when not expecting it. 2. At interstate speeds the transmission will not shift gears sometimes. This causes the van to slow down rapidly especially on hills. The dealership has looked at my particular van multiple times and they have "reprogrammed" the transmission multiple times but the problems still exist.

Additional Notes:

The transmissions in these vans have a serious problem. I have done research in the Pacifica forums and found many users are experiencing issues with the transmissions. My particular issues are: 1. Sometimes the vehicle jerks between lower gears especially when starting. The danger in this is when trying to go from a stop the vehicle will hesitate and then jerk extremely hard. It's startling and also dangerous when not expecting it. 2. At interstate speeds the transmission will not shift gears sometimes. This causes the van to slow down rapidly especially on hills. The dealership has looked at my particular van multiple times and they have "reprogrammed" the transmission multiple times but the problems still exist.

Manufacturer: CHRYSLER
Mfg Campaign: 11442556
Notice Date: Dec 3, 2021
Recall Date: Dec 3, 2021
Chrysler (fca Us, Llc)
Campaign: 11441934 Other
Nov 29, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

As I am driving the vehicle will jerk forward. It feels as if it has been rear ended but no such collision has accrued. It also does this when I am sitting at a red light, then when I begin to accelerate it acts as though it is going to stall.

Corrective Action:

As I am driving the vehicle will jerk forward. It feels as if it has been rear ended but no such collision has accrued. It also does this when I am sitting at a red light, then when I begin to accelerate it acts as though it is going to stall.

Additional Notes:

As I am driving the vehicle will jerk forward. It feels as if it has been rear ended but no such collision has accrued. It also does this when I am sitting at a red light, then when I begin to accelerate it acts as though it is going to stall.

Manufacturer: CHRYSLER
Mfg Campaign: 11441934
Notice Date: Nov 29, 2021
Recall Date: Nov 29, 2021
Chrysler (fca Us, Llc)
Campaign: 11441944 Other
Nov 29, 2021
Defect Description:

STEERING

Potential Consequences:

Steering sticks when going around light curves, wheel must be forced back out of stuck position. I've been following this thread and it seems to be an ongoing, unresolved problem with this car. This started a while after we bought the car (certified pre-owned). It has not yet caused an accident. No warning lights. https://www.pacificaforums.com/threads/2017-steering-problems.48061/page-3 We did have a battery completely die and have to be replaced, I don't remember if the problem started before that or not.

Corrective Action:

Steering sticks when going around light curves, wheel must be forced back out of stuck position. I've been following this thread and it seems to be an ongoing, unresolved problem with this car. This started a while after we bought the car (certified pre-owned). It has not yet caused an accident. No warning lights. https://www.pacificaforums.com/threads/2017-steering-problems.48061/page-3 We did have a battery completely die and have to be replaced, I don't remember if the problem started before that or not.

Additional Notes:

Steering sticks when going around light curves, wheel must be forced back out of stuck position. I've been following this thread and it seems to be an ongoing, unresolved problem with this car. This started a while after we bought the car (certified pre-owned). It has not yet caused an accident. No warning lights. https://www.pacificaforums.com/threads/2017-steering-problems.48061/page-3 We did have a battery completely die and have to be replaced, I don't remember if the problem started before that or not.

Manufacturer: CHRYSLER
Mfg Campaign: 11441944
Notice Date: Nov 29, 2021
Recall Date: Nov 29, 2021
Chrysler (fca Us, Llc)
Campaign: 11441795 Other
Nov 27, 2021
Defect Description:

ENGINE

Potential Consequences:

Hard shift when down shifting at lower speed that causes intense jerk of vehicle.

Corrective Action:

Hard shift when down shifting at lower speed that causes intense jerk of vehicle.

Additional Notes:

Hard shift when down shifting at lower speed that causes intense jerk of vehicle.

Manufacturer: CHRYSLER
Mfg Campaign: 11441795
Notice Date: Nov 27, 2021
Recall Date: Nov 27, 2021
Chrysler (fca Us, Llc)
Campaign: 11441795 Other
Nov 27, 2021
Defect Description:

POWER TRAIN

Potential Consequences:

Hard shift when down shifting at lower speed that causes intense jerk of vehicle.

Corrective Action:

Hard shift when down shifting at lower speed that causes intense jerk of vehicle.

Additional Notes:

Hard shift when down shifting at lower speed that causes intense jerk of vehicle.

Manufacturer: CHRYSLER
Mfg Campaign: 11441795
Notice Date: Nov 27, 2021
Recall Date: Nov 27, 2021
Chrysler (fca Us, Llc)
Campaign: 11438315 Other
Oct 27, 2021
Defect Description:

POWER TRAIN

Potential Consequences:

When pulling into traffic from a stop the transmission seems to try and go into third gear then drops back into second gear. This happens randomly but the result is that the car stops for a few seconds after pulling into traffic. I have complained about this problem to the dealer from the time of purchase. They have done extensive work on the transmission. As the car has aged the problem has become progressively worse. The dealer is now telling me that Chrysler knows the transmission has a problem but it is not endangering the public. The problem is random but we have to be very careful when pulling into traffic because we never know when the car will hesitate and/or stop after pulling into traffic. The problem has occurred randomly since purchase. The date entered below is the date of the last occurance.

Corrective Action:

When pulling into traffic from a stop the transmission seems to try and go into third gear then drops back into second gear. This happens randomly but the result is that the car stops for a few seconds after pulling into traffic. I have complained about this problem to the dealer from the time of purchase. They have done extensive work on the transmission. As the car has aged the problem has become progressively worse. The dealer is now telling me that Chrysler knows the transmission has a problem but it is not endangering the public. The problem is random but we have to be very careful when pulling into traffic because we never know when the car will hesitate and/or stop after pulling into traffic. The problem has occurred randomly since purchase. The date entered below is the date of the last occurance.

Additional Notes:

When pulling into traffic from a stop the transmission seems to try and go into third gear then drops back into second gear. This happens randomly but the result is that the car stops for a few seconds after pulling into traffic. I have complained about this problem to the dealer from the time of purchase. They have done extensive work on the transmission. As the car has aged the problem has become progressively worse. The dealer is now telling me that Chrysler knows the transmission has a problem but it is not endangering the public. The problem is random but we have to be very careful when pulling into traffic because we never know when the car will hesitate and/or stop after pulling into traffic. The problem has occurred randomly since purchase. The date entered below is the date of the last occurance.

Manufacturer: CHRYSLER
Mfg Campaign: 11438315
Notice Date: Oct 27, 2021
Recall Date: Oct 27, 2021
Chrysler (fca Us, Llc)
Campaign: 11437537 Other
Oct 20, 2021
Defect Description:

POWER TRAIN

Potential Consequences:

Vehicle hard shifts, and occasionally loses all driver power input while driving. The loss of power last occurred during a left-hand turn across traffic, when the car suddenly stopped accelerating through the intersection with oncoming traffic and coasted through, finally regaining power after crossing the street. Vehicle was taken to dealership, and dealer verified this is a known issue. Dealer stated there is an updated software package which addresses this issue, and it is not covered under my 100k mile CPO warranty.

Corrective Action:

Vehicle hard shifts, and occasionally loses all driver power input while driving. The loss of power last occurred during a left-hand turn across traffic, when the car suddenly stopped accelerating through the intersection with oncoming traffic and coasted through, finally regaining power after crossing the street. Vehicle was taken to dealership, and dealer verified this is a known issue. Dealer stated there is an updated software package which addresses this issue, and it is not covered under my 100k mile CPO warranty.

Additional Notes:

Vehicle hard shifts, and occasionally loses all driver power input while driving. The loss of power last occurred during a left-hand turn across traffic, when the car suddenly stopped accelerating through the intersection with oncoming traffic and coasted through, finally regaining power after crossing the street. Vehicle was taken to dealership, and dealer verified this is a known issue. Dealer stated there is an updated software package which addresses this issue, and it is not covered under my 100k mile CPO warranty.

Manufacturer: CHRYSLER
Mfg Campaign: 11437537
Notice Date: Oct 20, 2021
Recall Date: Oct 20, 2021
Chrysler (fca Us, Llc)
Campaign: 11437559 Other
Oct 20, 2021
Defect Description:

POWER TRAIN

Potential Consequences:

Very hard shift of automatic transmission at slow speed from stop at about 15 MPH. Strong jerking motion poses dangerous pause in acceleration and control of ability to steer.

Corrective Action:

Very hard shift of automatic transmission at slow speed from stop at about 15 MPH. Strong jerking motion poses dangerous pause in acceleration and control of ability to steer.

Additional Notes:

Very hard shift of automatic transmission at slow speed from stop at about 15 MPH. Strong jerking motion poses dangerous pause in acceleration and control of ability to steer.

Manufacturer: CHRYSLER
Mfg Campaign: 11437559
Notice Date: Oct 20, 2021
Recall Date: Oct 20, 2021
Chrysler (fca Us, Llc)
Campaign: 11437337 Other
Oct 19, 2021
Defect Description:

STEERING

Potential Consequences:

The steering wheel continues to get stuck/stick when turning curves. Happens whether I go right or left and at different speeds. This has been happening for over a year now.

Corrective Action:

The steering wheel continues to get stuck/stick when turning curves. Happens whether I go right or left and at different speeds. This has been happening for over a year now.

Additional Notes:

The steering wheel continues to get stuck/stick when turning curves. Happens whether I go right or left and at different speeds. This has been happening for over a year now.

Manufacturer: CHRYSLER
Mfg Campaign: 11437337
Notice Date: Oct 19, 2021
Recall Date: Oct 19, 2021
Chrysler (fca Us, Llc)
Campaign: 11437234 Other
Oct 18, 2021
Defect Description:

ENGINE

Potential Consequences:

Delayed engagement and hard shifting when driving in lore stopped. Especially noticeable when driving in there city, stop and go traffic.

Corrective Action:

Delayed engagement and hard shifting when driving in lore stopped. Especially noticeable when driving in there city, stop and go traffic.

Additional Notes:

Delayed engagement and hard shifting when driving in lore stopped. Especially noticeable when driving in there city, stop and go traffic.

Manufacturer: CHRYSLER
Mfg Campaign: 11437234
Notice Date: Oct 18, 2021
Recall Date: Oct 18, 2021
Chrysler (fca Us, Llc)
Campaign: 11437234 Other
Oct 18, 2021
Defect Description:

POWER TRAIN

Potential Consequences:

Delayed engagement and hard shifting when driving in lore stopped. Especially noticeable when driving in there city, stop and go traffic.

Corrective Action:

Delayed engagement and hard shifting when driving in lore stopped. Especially noticeable when driving in there city, stop and go traffic.

Additional Notes:

Delayed engagement and hard shifting when driving in lore stopped. Especially noticeable when driving in there city, stop and go traffic.

Manufacturer: CHRYSLER
Mfg Campaign: 11437234
Notice Date: Oct 18, 2021
Recall Date: Oct 18, 2021
Chrysler (fca Us, Llc)
Campaign: 11437234 Other
Oct 18, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Delayed engagement and hard shifting when driving in lore stopped. Especially noticeable when driving in there city, stop and go traffic.

Corrective Action:

Delayed engagement and hard shifting when driving in lore stopped. Especially noticeable when driving in there city, stop and go traffic.

Additional Notes:

Delayed engagement and hard shifting when driving in lore stopped. Especially noticeable when driving in there city, stop and go traffic.

Manufacturer: CHRYSLER
Mfg Campaign: 11437234
Notice Date: Oct 18, 2021
Recall Date: Oct 18, 2021
Chrysler (fca Us, Llc)
Campaign: 11437235 Other
Oct 18, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Paint bubbling on the hood, possible corrosion. Could lead to further damage and lead to latch failure if it continues to spread.

Corrective Action:

Paint bubbling on the hood, possible corrosion. Could lead to further damage and lead to latch failure if it continues to spread.

Additional Notes:

Paint bubbling on the hood, possible corrosion. Could lead to further damage and lead to latch failure if it continues to spread.

Manufacturer: CHRYSLER
Mfg Campaign: 11437235
Notice Date: Oct 18, 2021
Recall Date: Oct 18, 2021
Chrysler (fca Us, Llc)
Campaign: 11437009 Other
Oct 16, 2021
Defect Description:

ENGINE

Potential Consequences:

When I was driving at local road around 20 miles per hour, the engine suddenly shut down. My car was stopped in the middle of road. I had to shift the gear to park and restart the engine and go. This has been happened three times in the past two months.

Corrective Action:

When I was driving at local road around 20 miles per hour, the engine suddenly shut down. My car was stopped in the middle of road. I had to shift the gear to park and restart the engine and go. This has been happened three times in the past two months.

Additional Notes:

When I was driving at local road around 20 miles per hour, the engine suddenly shut down. My car was stopped in the middle of road. I had to shift the gear to park and restart the engine and go. This has been happened three times in the past two months.

Manufacturer: CHRYSLER
Mfg Campaign: 11437009
Notice Date: Oct 16, 2021
Recall Date: Oct 16, 2021
Chrysler (fca Us, Llc)
Campaign: 11436443 Other
Oct 12, 2021
Defect Description:

SERVICE BRAKES

Potential Consequences:

Brake booster issue. Makes a hissing sound when braking and almost to the point where i will hit the car in front of me. At a stop light the brake pedal will rise and car will move forward although im pushing down.

Corrective Action:

Brake booster issue. Makes a hissing sound when braking and almost to the point where i will hit the car in front of me. At a stop light the brake pedal will rise and car will move forward although im pushing down.

Additional Notes:

Brake booster issue. Makes a hissing sound when braking and almost to the point where i will hit the car in front of me. At a stop light the brake pedal will rise and car will move forward although im pushing down.

Manufacturer: CHRYSLER
Mfg Campaign: 11436443
Notice Date: Oct 12, 2021
Recall Date: Oct 12, 2021
Chrysler (fca Us, Llc)
Campaign: 11435673 Other
Oct 6, 2021
Defect Description:

POWER TRAIN

Potential Consequences:

The vehicle will hard shift after a stop at a stop sign/stop light. Once you have started going, it's like the transmission is playing catch up and not responding to the gas pedal being pushed and the rpms going up, and once it catches up, the vehicle jerks forward as the transmission catches in the gear and it feels like you're being rear ended in a pretty hard accident.

Corrective Action:

The vehicle will hard shift after a stop at a stop sign/stop light. Once you have started going, it's like the transmission is playing catch up and not responding to the gas pedal being pushed and the rpms going up, and once it catches up, the vehicle jerks forward as the transmission catches in the gear and it feels like you're being rear ended in a pretty hard accident.

Additional Notes:

The vehicle will hard shift after a stop at a stop sign/stop light. Once you have started going, it's like the transmission is playing catch up and not responding to the gas pedal being pushed and the rpms going up, and once it catches up, the vehicle jerks forward as the transmission catches in the gear and it feels like you're being rear ended in a pretty hard accident.

Manufacturer: CHRYSLER
Mfg Campaign: 11435673
Notice Date: Oct 6, 2021
Recall Date: Oct 6, 2021

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