Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 03A
Recall Date: Jan 17, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V53
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U50
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U01
Recall Date: Jan 11, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T54
Recall Date: Aug 31, 2017
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: PAC20170728
Recall Date: Jul 28, 2017
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the modification. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Pac-20170525
Recall Date: May 25, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017 Pacifica vehicles manufactured February 22, 2016, through April 28, 2016. The center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row center passenger seat (if so equipped).
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S42
Recall Date: Jun 30, 2016
Consumer Complaints
2.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE MOTOR OR TRANSMISSION LURCHES AND STALLS, WON'T STAY IN GEAR, STOPS FOR NO REASON IN TRAFFIC, SLAMS INTO GEAR. BUT WON'T ACCELERATE. ARRIGO CHRYLSER DEALERSHIP IN FORT PIERCE FLORIDA STATED THEY REPAIRED ISSUE WITH COMPUTER RESET OR REPROGRAMMING BUT DID NOT RESOLVE. CONTINUES TO STALL AND LURCH AND LOSE POWER.
Corrective Action:
VEHICLE MOTOR OR TRANSMISSION LURCHES AND STALLS, WON'T STAY IN GEAR, STOPS FOR NO REASON IN TRAFFIC, SLAMS INTO GEAR. BUT WON'T ACCELERATE. ARRIGO CHRYLSER DEALERSHIP IN FORT PIERCE FLORIDA STATED THEY REPAIRED ISSUE WITH COMPUTER RESET OR REPROGRAMMING BUT DID NOT RESOLVE. CONTINUES TO STALL AND LURCH AND LOSE POWER.
Additional Notes:
VEHICLE MOTOR OR TRANSMISSION LURCHES AND STALLS, WON'T STAY IN GEAR, STOPS FOR NO REASON IN TRAFFIC, SLAMS INTO GEAR. BUT WON'T ACCELERATE. ARRIGO CHRYLSER DEALERSHIP IN FORT PIERCE FLORIDA STATED THEY REPAIRED ISSUE WITH COMPUTER RESET OR REPROGRAMMING BUT DID NOT RESOLVE. CONTINUES TO STALL AND LURCH AND LOSE POWER.
Mfg Campaign: 11428272
Recall Date: Aug 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The start/stop feature says to service the system and it effects how the vehicle drives. There’s no pick up and the RPMs are messed up. I have had it to the dealership 5 times and they’ve fixed a few things but the problem persists.
Corrective Action:
The start/stop feature says to service the system and it effects how the vehicle drives. There’s no pick up and the RPMs are messed up. I have had it to the dealership 5 times and they’ve fixed a few things but the problem persists.
Additional Notes:
The start/stop feature says to service the system and it effects how the vehicle drives. There’s no pick up and the RPMs are messed up. I have had it to the dealership 5 times and they’ve fixed a few things but the problem persists.
Mfg Campaign: 11428149
Recall Date: Aug 7, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The start/stop feature says to service the system and it effects how the vehicle drives. There’s no pick up and the RPMs are messed up. I have had it to the dealership 5 times and they’ve fixed a few things but the problem persists.
Corrective Action:
The start/stop feature says to service the system and it effects how the vehicle drives. There’s no pick up and the RPMs are messed up. I have had it to the dealership 5 times and they’ve fixed a few things but the problem persists.
Additional Notes:
The start/stop feature says to service the system and it effects how the vehicle drives. There’s no pick up and the RPMs are messed up. I have had it to the dealership 5 times and they’ve fixed a few things but the problem persists.
Mfg Campaign: 11428149
Recall Date: Aug 7, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
This car was bought used in 2020. It had less than 15000 miles on it at that time and was still under original warrantee. I took it to a Chrysler dealership for some minor repairs which they resolved. I informed them that there was a rapid acceleration issue which they couldn't resolve. For the last year it has continued. It only happens at low speeds an is definitely not a pedal issue I recently happened while pulling into a handicap spot and I hit a pole. It was fortunate that it wasn't a crosswalk or some on could have been seriously injured.
Corrective Action:
This car was bought used in 2020. It had less than 15000 miles on it at that time and was still under original warrantee. I took it to a Chrysler dealership for some minor repairs which they resolved. I informed them that there was a rapid acceleration issue which they couldn't resolve. For the last year it has continued. It only happens at low speeds an is definitely not a pedal issue I recently happened while pulling into a handicap spot and I hit a pole. It was fortunate that it wasn't a crosswalk or some on could have been seriously injured.
Additional Notes:
This car was bought used in 2020. It had less than 15000 miles on it at that time and was still under original warrantee. I took it to a Chrysler dealership for some minor repairs which they resolved. I informed them that there was a rapid acceleration issue which they couldn't resolve. For the last year it has continued. It only happens at low speeds an is definitely not a pedal issue I recently happened while pulling into a handicap spot and I hit a pole. It was fortunate that it wasn't a crosswalk or some on could have been seriously injured.
Mfg Campaign: 11427760
Recall Date: Aug 4, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The wiring harness on the sliding doors allow the wiring to become frayed and makes the door not close properly. See YouTube videos on this model car door malfunctioning. When attempting to close the door, the door closes and then reopens until you repeatedly close it.
Corrective Action:
The wiring harness on the sliding doors allow the wiring to become frayed and makes the door not close properly. See YouTube videos on this model car door malfunctioning. When attempting to close the door, the door closes and then reopens until you repeatedly close it.
Additional Notes:
The wiring harness on the sliding doors allow the wiring to become frayed and makes the door not close properly. See YouTube videos on this model car door malfunctioning. When attempting to close the door, the door closes and then reopens until you repeatedly close it.
Mfg Campaign: 11425222
Recall Date: Jul 16, 2021
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
While driving vehicle with cruise control set to 55 vehicle stallings, losing power steering, and loses all driver-assist features, to include traction control, blind spot monitoring, power steering, forward collision avoidance, adaptive cruise control, airbags, and other systems. Send back to dealership three times to two different dealerships and for same
Corrective Action:
While driving vehicle with cruise control set to 55 vehicle stallings, losing power steering, and loses all driver-assist features, to include traction control, blind spot monitoring, power steering, forward collision avoidance, adaptive cruise control, airbags, and other systems. Send back to dealership three times to two different dealerships and for same
Additional Notes:
While driving vehicle with cruise control set to 55 vehicle stallings, losing power steering, and loses all driver-assist features, to include traction control, blind spot monitoring, power steering, forward collision avoidance, adaptive cruise control, airbags, and other systems. Send back to dealership three times to two different dealerships and for same
Mfg Campaign: 11425022
Recall Date: Jul 15, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
While driving vehicle with cruise control set to 55 vehicle stallings, losing power steering, and loses all driver-assist features, to include traction control, blind spot monitoring, power steering, forward collision avoidance, adaptive cruise control, airbags, and other systems. Send back to dealership three times to two different dealerships and for same
Corrective Action:
While driving vehicle with cruise control set to 55 vehicle stallings, losing power steering, and loses all driver-assist features, to include traction control, blind spot monitoring, power steering, forward collision avoidance, adaptive cruise control, airbags, and other systems. Send back to dealership three times to two different dealerships and for same
Additional Notes:
While driving vehicle with cruise control set to 55 vehicle stallings, losing power steering, and loses all driver-assist features, to include traction control, blind spot monitoring, power steering, forward collision avoidance, adaptive cruise control, airbags, and other systems. Send back to dealership three times to two different dealerships and for same
Mfg Campaign: 11425022
Recall Date: Jul 15, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving vehicle with cruise control set to 55 vehicle stallings, losing power steering, and loses all driver-assist features, to include traction control, blind spot monitoring, power steering, forward collision avoidance, adaptive cruise control, airbags, and other systems. Send back to dealership three times to two different dealerships and for same
Corrective Action:
While driving vehicle with cruise control set to 55 vehicle stallings, losing power steering, and loses all driver-assist features, to include traction control, blind spot monitoring, power steering, forward collision avoidance, adaptive cruise control, airbags, and other systems. Send back to dealership three times to two different dealerships and for same
Additional Notes:
While driving vehicle with cruise control set to 55 vehicle stallings, losing power steering, and loses all driver-assist features, to include traction control, blind spot monitoring, power steering, forward collision avoidance, adaptive cruise control, airbags, and other systems. Send back to dealership three times to two different dealerships and for same
Mfg Campaign: 11425022
Recall Date: Jul 15, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My wife said that she was pulling into a parking spot and did not have her foot on the accelerator as she coasted into the spot. The car accelerated by itself she had to step hard on the brake to get it to stop before she hit another car. It was not a problem with a floor mat since they are snapped into place and do not come close to the pedals. I do see that similar problems have been reported on this type of vehicle with no satisfaction received. This incident is the 2nd time it has happened according to my wife. She does most of the driving around town.
Corrective Action:
My wife said that she was pulling into a parking spot and did not have her foot on the accelerator as she coasted into the spot. The car accelerated by itself she had to step hard on the brake to get it to stop before she hit another car. It was not a problem with a floor mat since they are snapped into place and do not come close to the pedals. I do see that similar problems have been reported on this type of vehicle with no satisfaction received. This incident is the 2nd time it has happened according to my wife. She does most of the driving around town.
Additional Notes:
My wife said that she was pulling into a parking spot and did not have her foot on the accelerator as she coasted into the spot. The car accelerated by itself she had to step hard on the brake to get it to stop before she hit another car. It was not a problem with a floor mat since they are snapped into place and do not come close to the pedals. I do see that similar problems have been reported on this type of vehicle with no satisfaction received. This incident is the 2nd time it has happened according to my wife. She does most of the driving around town.
Mfg Campaign: 11423508
Recall Date: Jul 5, 2021
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My wife said that she was pulling into a parking spot and did not have her foot on the accelerator as she coasted into the spot. The car accelerated by itself she had to step hard on the brake to get it to stop before she hit another car. It was not a problem with a floor mat since they are snapped into place and do not come close to the pedals. I do see that similar problems have been reported on this type of vehicle with no satisfaction received. This incident is the 2nd time it has happened according to my wife. She does most of the driving around town.
Corrective Action:
My wife said that she was pulling into a parking spot and did not have her foot on the accelerator as she coasted into the spot. The car accelerated by itself she had to step hard on the brake to get it to stop before she hit another car. It was not a problem with a floor mat since they are snapped into place and do not come close to the pedals. I do see that similar problems have been reported on this type of vehicle with no satisfaction received. This incident is the 2nd time it has happened according to my wife. She does most of the driving around town.
Additional Notes:
My wife said that she was pulling into a parking spot and did not have her foot on the accelerator as she coasted into the spot. The car accelerated by itself she had to step hard on the brake to get it to stop before she hit another car. It was not a problem with a floor mat since they are snapped into place and do not come close to the pedals. I do see that similar problems have been reported on this type of vehicle with no satisfaction received. This incident is the 2nd time it has happened according to my wife. She does most of the driving around town.
Mfg Campaign: 11423508
Recall Date: Jul 5, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My wife said that she was pulling into a parking spot and did not have her foot on the accelerator as she coasted into the spot. The car accelerated by itself she had to step hard on the brake to get it to stop before she hit another car. It was not a problem with a floor mat since they are snapped into place and do not come close to the pedals. I do see that similar problems have been reported on this type of vehicle with no satisfaction received. This incident is the 2nd time it has happened according to my wife. She does most of the driving around town.
Corrective Action:
My wife said that she was pulling into a parking spot and did not have her foot on the accelerator as she coasted into the spot. The car accelerated by itself she had to step hard on the brake to get it to stop before she hit another car. It was not a problem with a floor mat since they are snapped into place and do not come close to the pedals. I do see that similar problems have been reported on this type of vehicle with no satisfaction received. This incident is the 2nd time it has happened according to my wife. She does most of the driving around town.
Additional Notes:
My wife said that she was pulling into a parking spot and did not have her foot on the accelerator as she coasted into the spot. The car accelerated by itself she had to step hard on the brake to get it to stop before she hit another car. It was not a problem with a floor mat since they are snapped into place and do not come close to the pedals. I do see that similar problems have been reported on this type of vehicle with no satisfaction received. This incident is the 2nd time it has happened according to my wife. She does most of the driving around town.
Mfg Campaign: 11423508
Recall Date: Jul 5, 2021
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Lane assist and Forward Collision Warning would intermittently turn off along with the passenger window automatically going down. Vehicle would also seems to glitch and restart at the same time. After this taking place for a couple of weeks, now the vehicle has twice completely shut off while driving. The engine, screens, dash, etc. all turned off and the it was automatically put into PARK. Vehicle will restart and everything seems back to normal once it is restarted.
Corrective Action:
Lane assist and Forward Collision Warning would intermittently turn off along with the passenger window automatically going down. Vehicle would also seems to glitch and restart at the same time. After this taking place for a couple of weeks, now the vehicle has twice completely shut off while driving. The engine, screens, dash, etc. all turned off and the it was automatically put into PARK. Vehicle will restart and everything seems back to normal once it is restarted.
Additional Notes:
Lane assist and Forward Collision Warning would intermittently turn off along with the passenger window automatically going down. Vehicle would also seems to glitch and restart at the same time. After this taking place for a couple of weeks, now the vehicle has twice completely shut off while driving. The engine, screens, dash, etc. all turned off and the it was automatically put into PARK. Vehicle will restart and everything seems back to normal once it is restarted.
Mfg Campaign: 11421867
Recall Date: Jun 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Lane assist and Forward Collision Warning would intermittently turn off along with the passenger window automatically going down. Vehicle would also seems to glitch and restart at the same time. After this taking place for a couple of weeks, now the vehicle has twice completely shut off while driving. The engine, screens, dash, etc. all turned off and the it was automatically put into PARK. Vehicle will restart and everything seems back to normal once it is restarted.
Corrective Action:
Lane assist and Forward Collision Warning would intermittently turn off along with the passenger window automatically going down. Vehicle would also seems to glitch and restart at the same time. After this taking place for a couple of weeks, now the vehicle has twice completely shut off while driving. The engine, screens, dash, etc. all turned off and the it was automatically put into PARK. Vehicle will restart and everything seems back to normal once it is restarted.
Additional Notes:
Lane assist and Forward Collision Warning would intermittently turn off along with the passenger window automatically going down. Vehicle would also seems to glitch and restart at the same time. After this taking place for a couple of weeks, now the vehicle has twice completely shut off while driving. The engine, screens, dash, etc. all turned off and the it was automatically put into PARK. Vehicle will restart and everything seems back to normal once it is restarted.
Mfg Campaign: 11421867
Recall Date: Jun 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Lane assist and Forward Collision Warning would intermittently turn off along with the passenger window automatically going down. Vehicle would also seems to glitch and restart at the same time. After this taking place for a couple of weeks, now the vehicle has twice completely shut off while driving. The engine, screens, dash, etc. all turned off and the it was automatically put into PARK. Vehicle will restart and everything seems back to normal once it is restarted.
Corrective Action:
Lane assist and Forward Collision Warning would intermittently turn off along with the passenger window automatically going down. Vehicle would also seems to glitch and restart at the same time. After this taking place for a couple of weeks, now the vehicle has twice completely shut off while driving. The engine, screens, dash, etc. all turned off and the it was automatically put into PARK. Vehicle will restart and everything seems back to normal once it is restarted.
Additional Notes:
Lane assist and Forward Collision Warning would intermittently turn off along with the passenger window automatically going down. Vehicle would also seems to glitch and restart at the same time. After this taking place for a couple of weeks, now the vehicle has twice completely shut off while driving. The engine, screens, dash, etc. all turned off and the it was automatically put into PARK. Vehicle will restart and everything seems back to normal once it is restarted.
Mfg Campaign: 11421867
Recall Date: Jun 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
we smelled gas on the passenger side and noticed there wasn't a ton of power being given to the engine. Once we got to our destination the gas smell was stronger. We arrived back at our house and the gas smell was really bad at this point and noticed there was gas coming over the headlights. We popped the hood and there was gas everywhere. We got very lucky and the van did not catch on fire. The fuel supply tube (68210442AA) was shooting gas out from a hole in it and it would land a good 20-ft outside the vehicle. This could have killed myself and my family. We went to find the part and come to find out chrysler "redesigned" the part but there is no recall on this part yet.
Corrective Action:
we smelled gas on the passenger side and noticed there wasn't a ton of power being given to the engine. Once we got to our destination the gas smell was stronger. We arrived back at our house and the gas smell was really bad at this point and noticed there was gas coming over the headlights. We popped the hood and there was gas everywhere. We got very lucky and the van did not catch on fire. The fuel supply tube (68210442AA) was shooting gas out from a hole in it and it would land a good 20-ft outside the vehicle. This could have killed myself and my family. We went to find the part and come to find out chrysler "redesigned" the part but there is no recall on this part yet.
Additional Notes:
we smelled gas on the passenger side and noticed there wasn't a ton of power being given to the engine. Once we got to our destination the gas smell was stronger. We arrived back at our house and the gas smell was really bad at this point and noticed there was gas coming over the headlights. We popped the hood and there was gas everywhere. We got very lucky and the van did not catch on fire. The fuel supply tube (68210442AA) was shooting gas out from a hole in it and it would land a good 20-ft outside the vehicle. This could have killed myself and my family. We went to find the part and come to find out chrysler "redesigned" the part but there is no recall on this part yet.
Mfg Campaign: 11421536
Recall Date: Jun 20, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
1st time on highway kept pulling to right on my oil change told dealer. He said he couldnt find anything and no warning light came on. 7/2020 I believed it was a safety issue to have no control and car was pulling and locking Havent traveled to far with pandemic. Went away for awhile upstate and driving home it worse so bad just driving and changing lanes it locked up and was hard to get it back in my control to turn to right it just shaked shimmed. i was really scared not to be able to drive my car smoothly. no inspection just the dealer the first time no warning or light came on
Corrective Action:
1st time on highway kept pulling to right on my oil change told dealer. He said he couldnt find anything and no warning light came on. 7/2020 I believed it was a safety issue to have no control and car was pulling and locking Havent traveled to far with pandemic. Went away for awhile upstate and driving home it worse so bad just driving and changing lanes it locked up and was hard to get it back in my control to turn to right it just shaked shimmed. i was really scared not to be able to drive my car smoothly. no inspection just the dealer the first time no warning or light came on
Additional Notes:
1st time on highway kept pulling to right on my oil change told dealer. He said he couldnt find anything and no warning light came on. 7/2020 I believed it was a safety issue to have no control and car was pulling and locking Havent traveled to far with pandemic. Went away for awhile upstate and driving home it worse so bad just driving and changing lanes it locked up and was hard to get it back in my control to turn to right it just shaked shimmed. i was really scared not to be able to drive my car smoothly. no inspection just the dealer the first time no warning or light came on
Mfg Campaign: 11421458
Recall Date: Jun 19, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Everytime I accelerate the car is slow to pick up speed and jumps and jerks like the transmission can't shift gears. It has also stalled out in the middle of intersection as if it couldn't get into gear. Took to dealer reset transmission but it still isn't right. Taking to another dealer this seems to be a problem with several owners the car only has 32k and I bought a year ago never had this much issue with past cars
Corrective Action:
Everytime I accelerate the car is slow to pick up speed and jumps and jerks like the transmission can't shift gears. It has also stalled out in the middle of intersection as if it couldn't get into gear. Took to dealer reset transmission but it still isn't right. Taking to another dealer this seems to be a problem with several owners the car only has 32k and I bought a year ago never had this much issue with past cars
Additional Notes:
Everytime I accelerate the car is slow to pick up speed and jumps and jerks like the transmission can't shift gears. It has also stalled out in the middle of intersection as if it couldn't get into gear. Took to dealer reset transmission but it still isn't right. Taking to another dealer this seems to be a problem with several owners the car only has 32k and I bought a year ago never had this much issue with past cars
Mfg Campaign: 11421437
Recall Date: Jun 18, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I tried to start my Chrysler Pacifica in the morning. The car would not start, and all of the vehicle's dashboard warning lights came on at different times when i pressed the On/Off ignition button. There was no clear, or coherent error message being displayed about what was wrong with the vehicle. Every warning light came on and off. The vehicle's computer module appeared to have malfunctioned. I was finally able to start the car, and brought it to the dealer for checking. The dealer informed me it was simply a low battery problem, but could not explain to me why all of the warning lights on the dashboard and console came on and off. Nothing in the owner's manual explained this sort of issue. I feel very unsafe with this vehicle, as the computer can display warning messages randomly, and disable the vehicle.
Corrective Action:
I tried to start my Chrysler Pacifica in the morning. The car would not start, and all of the vehicle's dashboard warning lights came on at different times when i pressed the On/Off ignition button. There was no clear, or coherent error message being displayed about what was wrong with the vehicle. Every warning light came on and off. The vehicle's computer module appeared to have malfunctioned. I was finally able to start the car, and brought it to the dealer for checking. The dealer informed me it was simply a low battery problem, but could not explain to me why all of the warning lights on the dashboard and console came on and off. Nothing in the owner's manual explained this sort of issue. I feel very unsafe with this vehicle, as the computer can display warning messages randomly, and disable the vehicle.
Additional Notes:
I tried to start my Chrysler Pacifica in the morning. The car would not start, and all of the vehicle's dashboard warning lights came on at different times when i pressed the On/Off ignition button. There was no clear, or coherent error message being displayed about what was wrong with the vehicle. Every warning light came on and off. The vehicle's computer module appeared to have malfunctioned. I was finally able to start the car, and brought it to the dealer for checking. The dealer informed me it was simply a low battery problem, but could not explain to me why all of the warning lights on the dashboard and console came on and off. Nothing in the owner's manual explained this sort of issue. I feel very unsafe with this vehicle, as the computer can display warning messages randomly, and disable the vehicle.
Mfg Campaign: 11421098
Recall Date: Jun 16, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
This is my 3rd problem to be reported to NHTSA on this 2017 Chrysler Pacifica. The "L" gear should typically slow down the vehicle when engaged, especially going downhill, so that you can use the transmission to slow the car down and use less braking. On a recent trip on I-5 the Grapevine, i used the L gear to attempt to slow down the vehicle on a steep and long descent. Instead of slowing the vehicle down immediately upon switching to L, the vehicle actually sped up 10 to 15 mph initially before it starts to slow down the car, creating a very dangerous situation especially when vehicles in front of me were slowing down too on the descent. I took it to the dealer, and they actually replaced the TCM because of another dangerous problem (see Complaint 11405469, March 2021) with the vehicle. I have tried the "L" gear again after, and it still does the same thing. The dealer says they cannot replicate the problem because there is no downhill where they can test for this problem.
Corrective Action:
This is my 3rd problem to be reported to NHTSA on this 2017 Chrysler Pacifica. The "L" gear should typically slow down the vehicle when engaged, especially going downhill, so that you can use the transmission to slow the car down and use less braking. On a recent trip on I-5 the Grapevine, i used the L gear to attempt to slow down the vehicle on a steep and long descent. Instead of slowing the vehicle down immediately upon switching to L, the vehicle actually sped up 10 to 15 mph initially before it starts to slow down the car, creating a very dangerous situation especially when vehicles in front of me were slowing down too on the descent. I took it to the dealer, and they actually replaced the TCM because of another dangerous problem (see Complaint 11405469, March 2021) with the vehicle. I have tried the "L" gear again after, and it still does the same thing. The dealer says they cannot replicate the problem because there is no downhill where they can test for this problem.
Additional Notes:
This is my 3rd problem to be reported to NHTSA on this 2017 Chrysler Pacifica. The "L" gear should typically slow down the vehicle when engaged, especially going downhill, so that you can use the transmission to slow the car down and use less braking. On a recent trip on I-5 the Grapevine, i used the L gear to attempt to slow down the vehicle on a steep and long descent. Instead of slowing the vehicle down immediately upon switching to L, the vehicle actually sped up 10 to 15 mph initially before it starts to slow down the car, creating a very dangerous situation especially when vehicles in front of me were slowing down too on the descent. I took it to the dealer, and they actually replaced the TCM because of another dangerous problem (see Complaint 11405469, March 2021) with the vehicle. I have tried the "L" gear again after, and it still does the same thing. The dealer says they cannot replicate the problem because there is no downhill where they can test for this problem.
Mfg Campaign: 11421099
Recall Date: Jun 16, 2021
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
This is my 3rd problem to be reported to NHTSA on this 2017 Chrysler Pacifica. The "L" gear should typically slow down the vehicle when engaged, especially going downhill, so that you can use the transmission to slow the car down and use less braking. On a recent trip on I-5 the Grapevine, i used the L gear to attempt to slow down the vehicle on a steep and long descent. Instead of slowing the vehicle down immediately upon switching to L, the vehicle actually sped up 10 to 15 mph initially before it starts to slow down the car, creating a very dangerous situation especially when vehicles in front of me were slowing down too on the descent. I took it to the dealer, and they actually replaced the TCM because of another dangerous problem (see Complaint 11405469, March 2021) with the vehicle. I have tried the "L" gear again after, and it still does the same thing. The dealer says they cannot replicate the problem because there is no downhill where they can test for this problem.
Corrective Action:
This is my 3rd problem to be reported to NHTSA on this 2017 Chrysler Pacifica. The "L" gear should typically slow down the vehicle when engaged, especially going downhill, so that you can use the transmission to slow the car down and use less braking. On a recent trip on I-5 the Grapevine, i used the L gear to attempt to slow down the vehicle on a steep and long descent. Instead of slowing the vehicle down immediately upon switching to L, the vehicle actually sped up 10 to 15 mph initially before it starts to slow down the car, creating a very dangerous situation especially when vehicles in front of me were slowing down too on the descent. I took it to the dealer, and they actually replaced the TCM because of another dangerous problem (see Complaint 11405469, March 2021) with the vehicle. I have tried the "L" gear again after, and it still does the same thing. The dealer says they cannot replicate the problem because there is no downhill where they can test for this problem.
Additional Notes:
This is my 3rd problem to be reported to NHTSA on this 2017 Chrysler Pacifica. The "L" gear should typically slow down the vehicle when engaged, especially going downhill, so that you can use the transmission to slow the car down and use less braking. On a recent trip on I-5 the Grapevine, i used the L gear to attempt to slow down the vehicle on a steep and long descent. Instead of slowing the vehicle down immediately upon switching to L, the vehicle actually sped up 10 to 15 mph initially before it starts to slow down the car, creating a very dangerous situation especially when vehicles in front of me were slowing down too on the descent. I took it to the dealer, and they actually replaced the TCM because of another dangerous problem (see Complaint 11405469, March 2021) with the vehicle. I have tried the "L" gear again after, and it still does the same thing. The dealer says they cannot replicate the problem because there is no downhill where they can test for this problem.
Mfg Campaign: 11421099
Recall Date: Jun 16, 2021
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