Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 03A
Recall Date: Jan 17, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VE2
Recall Date: Dec 12, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V53
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V15
Recall Date: Feb 28, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica vehicles. The front axle halfshafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity (CV) joint.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U80
Recall Date: Jul 26, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U85
Recall Date: Jul 26, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U50
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T54
Recall Date: Aug 31, 2017
Consumer Complaints
1.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
IN THE FALL, THE ENTIRE ELECTRICAL SYSTEM FAILED LEAVING MY CAR COMPLETELY INOPERABLE. THIS HAPPENED WHILE DRIVING THE VEHICLE WITH MY KIDS IN THE CAR. THANK GOODNESS WE WERE IN A SAFE NEIGHBORHOOD GOING AT A SLOW RATE OF SPEED.IT TOOK OVER A WEEK TO "FIX" THE PROBLEM AND WAS GIVE A WHOLE NEW "COMPUTER". ON SATURDAY 3-2 AT 10:30 PM, I WAS DRIVING WITH MY CHILDREN ON THE OHIO TURNPIKE GOING 70 MPH WHEN THEN POWER STEERING FAILED. I HAD TO PULL OFF THE ROAD. I DID NOT HAVE CONTROL OF THE VEHICLE DUE TO LOSS OF STEERING AND HAD TO PULL THE WHEEL HARD TO THE RIGHT TO GET OFF THE ROAD. THANK GOODNESS, I WAS IN THE RIGHT LANE. IF I WERE IN THE LEFT LANE ON THE HIGHWAY, IT WOULD HAVE BEEN POTENTIALLY FATAL. BOTH OCCURRENCES COULD HAVE CAUSED SERIOUS INJURY OR HAVE BEEN FATAL. WE RESEARCHED THE ISSUES AND FOUND A NYTIMES ARTICLE ON THESE FAILURES. THIS CAR HAS PUT MY FAMILY'S SAFETY IN DANGER.
Corrective Action:
IN THE FALL, THE ENTIRE ELECTRICAL SYSTEM FAILED LEAVING MY CAR COMPLETELY INOPERABLE. THIS HAPPENED WHILE DRIVING THE VEHICLE WITH MY KIDS IN THE CAR. THANK GOODNESS WE WERE IN A SAFE NEIGHBORHOOD GOING AT A SLOW RATE OF SPEED.IT TOOK OVER A WEEK TO "FIX" THE PROBLEM AND WAS GIVE A WHOLE NEW "COMPUTER". ON SATURDAY 3-2 AT 10:30 PM, I WAS DRIVING WITH MY CHILDREN ON THE OHIO TURNPIKE GOING 70 MPH WHEN THEN POWER STEERING FAILED. I HAD TO PULL OFF THE ROAD. I DID NOT HAVE CONTROL OF THE VEHICLE DUE TO LOSS OF STEERING AND HAD TO PULL THE WHEEL HARD TO THE RIGHT TO GET OFF THE ROAD. THANK GOODNESS, I WAS IN THE RIGHT LANE. IF I WERE IN THE LEFT LANE ON THE HIGHWAY, IT WOULD HAVE BEEN POTENTIALLY FATAL. BOTH OCCURRENCES COULD HAVE CAUSED SERIOUS INJURY OR HAVE BEEN FATAL. WE RESEARCHED THE ISSUES AND FOUND A NYTIMES ARTICLE ON THESE FAILURES. THIS CAR HAS PUT MY FAMILY'S SAFETY IN DANGER.
Additional Notes:
IN THE FALL, THE ENTIRE ELECTRICAL SYSTEM FAILED LEAVING MY CAR COMPLETELY INOPERABLE. THIS HAPPENED WHILE DRIVING THE VEHICLE WITH MY KIDS IN THE CAR. THANK GOODNESS WE WERE IN A SAFE NEIGHBORHOOD GOING AT A SLOW RATE OF SPEED.IT TOOK OVER A WEEK TO "FIX" THE PROBLEM AND WAS GIVE A WHOLE NEW "COMPUTER". ON SATURDAY 3-2 AT 10:30 PM, I WAS DRIVING WITH MY CHILDREN ON THE OHIO TURNPIKE GOING 70 MPH WHEN THEN POWER STEERING FAILED. I HAD TO PULL OFF THE ROAD. I DID NOT HAVE CONTROL OF THE VEHICLE DUE TO LOSS OF STEERING AND HAD TO PULL THE WHEEL HARD TO THE RIGHT TO GET OFF THE ROAD. THANK GOODNESS, I WAS IN THE RIGHT LANE. IF I WERE IN THE LEFT LANE ON THE HIGHWAY, IT WOULD HAVE BEEN POTENTIALLY FATAL. BOTH OCCURRENCES COULD HAVE CAUSED SERIOUS INJURY OR HAVE BEEN FATAL. WE RESEARCHED THE ISSUES AND FOUND A NYTIMES ARTICLE ON THESE FAILURES. THIS CAR HAS PUT MY FAMILY'S SAFETY IN DANGER.
Mfg Campaign: 11184420
Recall Date: Mar 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ON MULTIPLE OCCASIONS THE VEHICLE HAS STALLED OUT WHILE WAITING FOR STOP LIGHTS AND JUST IN A STOPPED POSITION. IN ORDER TO RESTART THE VEHICLE IT HAD TO BE PLACED IN PARK. IT DOES START IMMEDIATELY HOWEVER IS A SERIOUS SAFETY CONCERN LEAVING US TO WONDER IF THIS WILL OCCUR DURING ACTUAL DRIVING.
Corrective Action:
ON MULTIPLE OCCASIONS THE VEHICLE HAS STALLED OUT WHILE WAITING FOR STOP LIGHTS AND JUST IN A STOPPED POSITION. IN ORDER TO RESTART THE VEHICLE IT HAD TO BE PLACED IN PARK. IT DOES START IMMEDIATELY HOWEVER IS A SERIOUS SAFETY CONCERN LEAVING US TO WONDER IF THIS WILL OCCUR DURING ACTUAL DRIVING.
Additional Notes:
ON MULTIPLE OCCASIONS THE VEHICLE HAS STALLED OUT WHILE WAITING FOR STOP LIGHTS AND JUST IN A STOPPED POSITION. IN ORDER TO RESTART THE VEHICLE IT HAD TO BE PLACED IN PARK. IT DOES START IMMEDIATELY HOWEVER IS A SERIOUS SAFETY CONCERN LEAVING US TO WONDER IF THIS WILL OCCUR DURING ACTUAL DRIVING.
Mfg Campaign: 11184410
Recall Date: Mar 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ON MULTIPLE OCCASIONS THE VEHICLE HAS STALLED OUT WHILE WAITING FOR STOP LIGHTS AND JUST IN A STOPPED POSITION. IN ORDER TO RESTART THE VEHICLE IT HAD TO BE PLACED IN PARK. IT DOES START IMMEDIATELY HOWEVER IS A SERIOUS SAFETY CONCERN LEAVING US TO WONDER IF THIS WILL OCCUR DURING ACTUAL DRIVING.
Corrective Action:
ON MULTIPLE OCCASIONS THE VEHICLE HAS STALLED OUT WHILE WAITING FOR STOP LIGHTS AND JUST IN A STOPPED POSITION. IN ORDER TO RESTART THE VEHICLE IT HAD TO BE PLACED IN PARK. IT DOES START IMMEDIATELY HOWEVER IS A SERIOUS SAFETY CONCERN LEAVING US TO WONDER IF THIS WILL OCCUR DURING ACTUAL DRIVING.
Additional Notes:
ON MULTIPLE OCCASIONS THE VEHICLE HAS STALLED OUT WHILE WAITING FOR STOP LIGHTS AND JUST IN A STOPPED POSITION. IN ORDER TO RESTART THE VEHICLE IT HAD TO BE PLACED IN PARK. IT DOES START IMMEDIATELY HOWEVER IS A SERIOUS SAFETY CONCERN LEAVING US TO WONDER IF THIS WILL OCCUR DURING ACTUAL DRIVING.
Mfg Campaign: 11184410
Recall Date: Mar 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ENGINE RANDOMLY STALLS. WE'VE HAD THIS VEHICLE FOR APPROXIMATELY 8 MONTHS AND IT HAS RANDOMLY STALLED MORE THAN 10 TIMES REGARDLESS OF THE SCENARIO (DRIVING, STOPPED AT A LIGHT, PARKED). THE LATEST INCIDENT BEING TODAY, 3/4/19. THIS IS A SERIOUS SAFETY CONCERN BASED ON IT HAPPENING WHILE DRIVING WITH OUR CHILDREN IN THE VEHICLE.
Corrective Action:
ENGINE RANDOMLY STALLS. WE'VE HAD THIS VEHICLE FOR APPROXIMATELY 8 MONTHS AND IT HAS RANDOMLY STALLED MORE THAN 10 TIMES REGARDLESS OF THE SCENARIO (DRIVING, STOPPED AT A LIGHT, PARKED). THE LATEST INCIDENT BEING TODAY, 3/4/19. THIS IS A SERIOUS SAFETY CONCERN BASED ON IT HAPPENING WHILE DRIVING WITH OUR CHILDREN IN THE VEHICLE.
Additional Notes:
ENGINE RANDOMLY STALLS. WE'VE HAD THIS VEHICLE FOR APPROXIMATELY 8 MONTHS AND IT HAS RANDOMLY STALLED MORE THAN 10 TIMES REGARDLESS OF THE SCENARIO (DRIVING, STOPPED AT A LIGHT, PARKED). THE LATEST INCIDENT BEING TODAY, 3/4/19. THIS IS A SERIOUS SAFETY CONCERN BASED ON IT HAPPENING WHILE DRIVING WITH OUR CHILDREN IN THE VEHICLE.
Mfg Campaign: 11183959
Recall Date: Mar 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ENGINE RANDOMLY STALLS. WE'VE HAD THIS VEHICLE FOR APPROXIMATELY 8 MONTHS AND IT HAS RANDOMLY STALLED MORE THAN 10 TIMES REGARDLESS OF THE SCENARIO (DRIVING, STOPPED AT A LIGHT, PARKED). THE LATEST INCIDENT BEING TODAY, 3/4/19. THIS IS A SERIOUS SAFETY CONCERN BASED ON IT HAPPENING WHILE DRIVING WITH OUR CHILDREN IN THE VEHICLE.
Corrective Action:
ENGINE RANDOMLY STALLS. WE'VE HAD THIS VEHICLE FOR APPROXIMATELY 8 MONTHS AND IT HAS RANDOMLY STALLED MORE THAN 10 TIMES REGARDLESS OF THE SCENARIO (DRIVING, STOPPED AT A LIGHT, PARKED). THE LATEST INCIDENT BEING TODAY, 3/4/19. THIS IS A SERIOUS SAFETY CONCERN BASED ON IT HAPPENING WHILE DRIVING WITH OUR CHILDREN IN THE VEHICLE.
Additional Notes:
ENGINE RANDOMLY STALLS. WE'VE HAD THIS VEHICLE FOR APPROXIMATELY 8 MONTHS AND IT HAS RANDOMLY STALLED MORE THAN 10 TIMES REGARDLESS OF THE SCENARIO (DRIVING, STOPPED AT A LIGHT, PARKED). THE LATEST INCIDENT BEING TODAY, 3/4/19. THIS IS A SERIOUS SAFETY CONCERN BASED ON IT HAPPENING WHILE DRIVING WITH OUR CHILDREN IN THE VEHICLE.
Mfg Campaign: 11183959
Recall Date: Mar 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
ELECTRIC POWER STEERING SUDDENLY WENT OFF AND STOPPED WORKING WHILE DRIVING AT THE HIGHWAY SPEED LIMIT OF 65 AND AT 75. IT HAS HAPPENED A TOTAL OF 7 TIMES DURING A ONE WEEK PERIOD WHILE ON 2 TRIPS. MY VAN HAS 15,500 MILES ON IT. SO FAR IT HAS ONLY OCCURRED WHILE DRIVING IN A STRAIGHT LINE. IT HAS HAPPENED WITH CRUISE CONTROL ON AND WITH IT OFF. IT HAS HAPPENED WITH TEMPERATURES IN THE MID TO UPPER 20'S AND WHEN IT WA S IN THE UPPER 60'S.
Corrective Action:
ELECTRIC POWER STEERING SUDDENLY WENT OFF AND STOPPED WORKING WHILE DRIVING AT THE HIGHWAY SPEED LIMIT OF 65 AND AT 75. IT HAS HAPPENED A TOTAL OF 7 TIMES DURING A ONE WEEK PERIOD WHILE ON 2 TRIPS. MY VAN HAS 15,500 MILES ON IT. SO FAR IT HAS ONLY OCCURRED WHILE DRIVING IN A STRAIGHT LINE. IT HAS HAPPENED WITH CRUISE CONTROL ON AND WITH IT OFF. IT HAS HAPPENED WITH TEMPERATURES IN THE MID TO UPPER 20'S AND WHEN IT WA S IN THE UPPER 60'S.
Additional Notes:
ELECTRIC POWER STEERING SUDDENLY WENT OFF AND STOPPED WORKING WHILE DRIVING AT THE HIGHWAY SPEED LIMIT OF 65 AND AT 75. IT HAS HAPPENED A TOTAL OF 7 TIMES DURING A ONE WEEK PERIOD WHILE ON 2 TRIPS. MY VAN HAS 15,500 MILES ON IT. SO FAR IT HAS ONLY OCCURRED WHILE DRIVING IN A STRAIGHT LINE. IT HAS HAPPENED WITH CRUISE CONTROL ON AND WITH IT OFF. IT HAS HAPPENED WITH TEMPERATURES IN THE MID TO UPPER 20'S AND WHEN IT WA S IN THE UPPER 60'S.
Mfg Campaign: 11183592
Recall Date: Mar 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE ELECTRONIC AUTO START/STOP IS NOT WORKING PROPERLY. WHEN AT A RED LIGHT THE ENGINE SHUTS OFF AND THE CAR DOES NOT START AGAIN WHEN THE GAS IS PUSHED. WE HAVE TO PUT THE CAR IN PARK THEN RESTART THE ENGINE TO PROCEED. CHRYSLER TOLD US THIS MORNING THAT IT IS A KNOWN ISSUE AND ARE WAITING TO SEE IF THERE IS GOING TO BE A RECALL ON IT.
Corrective Action:
THE ELECTRONIC AUTO START/STOP IS NOT WORKING PROPERLY. WHEN AT A RED LIGHT THE ENGINE SHUTS OFF AND THE CAR DOES NOT START AGAIN WHEN THE GAS IS PUSHED. WE HAVE TO PUT THE CAR IN PARK THEN RESTART THE ENGINE TO PROCEED. CHRYSLER TOLD US THIS MORNING THAT IT IS A KNOWN ISSUE AND ARE WAITING TO SEE IF THERE IS GOING TO BE A RECALL ON IT.
Additional Notes:
THE ELECTRONIC AUTO START/STOP IS NOT WORKING PROPERLY. WHEN AT A RED LIGHT THE ENGINE SHUTS OFF AND THE CAR DOES NOT START AGAIN WHEN THE GAS IS PUSHED. WE HAVE TO PUT THE CAR IN PARK THEN RESTART THE ENGINE TO PROCEED. CHRYSLER TOLD US THIS MORNING THAT IT IS A KNOWN ISSUE AND ARE WAITING TO SEE IF THERE IS GOING TO BE A RECALL ON IT.
Mfg Campaign: 11183383
Recall Date: Mar 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE ELECTRONIC AUTO START/STOP IS NOT WORKING PROPERLY. WHEN AT A RED LIGHT THE ENGINE SHUTS OFF AND THE CAR DOES NOT START AGAIN WHEN THE GAS IS PUSHED. WE HAVE TO PUT THE CAR IN PARK THEN RESTART THE ENGINE TO PROCEED. CHRYSLER TOLD US THIS MORNING THAT IT IS A KNOWN ISSUE AND ARE WAITING TO SEE IF THERE IS GOING TO BE A RECALL ON IT.
Corrective Action:
THE ELECTRONIC AUTO START/STOP IS NOT WORKING PROPERLY. WHEN AT A RED LIGHT THE ENGINE SHUTS OFF AND THE CAR DOES NOT START AGAIN WHEN THE GAS IS PUSHED. WE HAVE TO PUT THE CAR IN PARK THEN RESTART THE ENGINE TO PROCEED. CHRYSLER TOLD US THIS MORNING THAT IT IS A KNOWN ISSUE AND ARE WAITING TO SEE IF THERE IS GOING TO BE A RECALL ON IT.
Additional Notes:
THE ELECTRONIC AUTO START/STOP IS NOT WORKING PROPERLY. WHEN AT A RED LIGHT THE ENGINE SHUTS OFF AND THE CAR DOES NOT START AGAIN WHEN THE GAS IS PUSHED. WE HAVE TO PUT THE CAR IN PARK THEN RESTART THE ENGINE TO PROCEED. CHRYSLER TOLD US THIS MORNING THAT IT IS A KNOWN ISSUE AND ARE WAITING TO SEE IF THERE IS GOING TO BE A RECALL ON IT.
Mfg Campaign: 11183383
Recall Date: Mar 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
PACIFICA WAS COMING TO A STOP AFTER A MILITARY CHECKPOINT AND THE VEHICLE STALLED WHILE COMING TO A STOP. THE SPEED WAS LESS THAN 30 MILES PER HOUR THE VEHICLE SHOWED A SERVICE ELECTRONIC SUSPENSION AND NEEDED TO BE PLACED IN PARK TO RESTART. IT DID RESTART IMMEDIATELY.
Corrective Action:
PACIFICA WAS COMING TO A STOP AFTER A MILITARY CHECKPOINT AND THE VEHICLE STALLED WHILE COMING TO A STOP. THE SPEED WAS LESS THAN 30 MILES PER HOUR THE VEHICLE SHOWED A SERVICE ELECTRONIC SUSPENSION AND NEEDED TO BE PLACED IN PARK TO RESTART. IT DID RESTART IMMEDIATELY.
Additional Notes:
PACIFICA WAS COMING TO A STOP AFTER A MILITARY CHECKPOINT AND THE VEHICLE STALLED WHILE COMING TO A STOP. THE SPEED WAS LESS THAN 30 MILES PER HOUR THE VEHICLE SHOWED A SERVICE ELECTRONIC SUSPENSION AND NEEDED TO BE PLACED IN PARK TO RESTART. IT DID RESTART IMMEDIATELY.
Mfg Campaign: 11182906
Recall Date: Feb 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
PACIFICA WAS COMING TO A STOP AFTER A MILITARY CHECKPOINT AND THE VEHICLE STALLED WHILE COMING TO A STOP. THE SPEED WAS LESS THAN 30 MILES PER HOUR THE VEHICLE SHOWED A SERVICE ELECTRONIC SUSPENSION AND NEEDED TO BE PLACED IN PARK TO RESTART. IT DID RESTART IMMEDIATELY.
Corrective Action:
PACIFICA WAS COMING TO A STOP AFTER A MILITARY CHECKPOINT AND THE VEHICLE STALLED WHILE COMING TO A STOP. THE SPEED WAS LESS THAN 30 MILES PER HOUR THE VEHICLE SHOWED A SERVICE ELECTRONIC SUSPENSION AND NEEDED TO BE PLACED IN PARK TO RESTART. IT DID RESTART IMMEDIATELY.
Additional Notes:
PACIFICA WAS COMING TO A STOP AFTER A MILITARY CHECKPOINT AND THE VEHICLE STALLED WHILE COMING TO A STOP. THE SPEED WAS LESS THAN 30 MILES PER HOUR THE VEHICLE SHOWED A SERVICE ELECTRONIC SUSPENSION AND NEEDED TO BE PLACED IN PARK TO RESTART. IT DID RESTART IMMEDIATELY.
Mfg Campaign: 11182906
Recall Date: Feb 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
AN OBJECT FELL BETWEEN THE MIDDE SEAT AND THE ELECTRONIC SLIDING DOOR SO WHEN THE DOOR WAS ELECTRONICALLY OPENED THE OBJECT WAS CAUGHT CAUSING THE DOOR TO REVERSE AND TRY TO CLOSE HOWEVER I WAS LEANING THROUGHTHE DOOR AT THAT POINT AND THE DOOR CLOSED ON MY CHEST TRIGGERING THE DOOR TO TRY AND RE-OPEN. WHEN THE DOOR STARTED TO REPON I HIT THE OBJECT AGAIN IMMEDIATELY CLOSING WITHOUT ENOUGH TIME FOR ME TO GET MY BODY OUT. THE DOOR RE-CLOSED SQUISHING ME AND STOPPED. I WAS ABLE TO PUSH THE SIDE DOOR BUTTON TO OPENAND WRIGGLED OUT BUT THERE WAS A FAILURE IN THE LOGIC IF THE DOOR HITS SOMETHING BOTH OPENING THEN CLOSING. THIS IS A SAFETY ISSUE BECAUSE IF THIS HAPPENS THE DOOR CAN CRUSH YOU.
Corrective Action:
AN OBJECT FELL BETWEEN THE MIDDE SEAT AND THE ELECTRONIC SLIDING DOOR SO WHEN THE DOOR WAS ELECTRONICALLY OPENED THE OBJECT WAS CAUGHT CAUSING THE DOOR TO REVERSE AND TRY TO CLOSE HOWEVER I WAS LEANING THROUGHTHE DOOR AT THAT POINT AND THE DOOR CLOSED ON MY CHEST TRIGGERING THE DOOR TO TRY AND RE-OPEN. WHEN THE DOOR STARTED TO REPON I HIT THE OBJECT AGAIN IMMEDIATELY CLOSING WITHOUT ENOUGH TIME FOR ME TO GET MY BODY OUT. THE DOOR RE-CLOSED SQUISHING ME AND STOPPED. I WAS ABLE TO PUSH THE SIDE DOOR BUTTON TO OPENAND WRIGGLED OUT BUT THERE WAS A FAILURE IN THE LOGIC IF THE DOOR HITS SOMETHING BOTH OPENING THEN CLOSING. THIS IS A SAFETY ISSUE BECAUSE IF THIS HAPPENS THE DOOR CAN CRUSH YOU.
Additional Notes:
AN OBJECT FELL BETWEEN THE MIDDE SEAT AND THE ELECTRONIC SLIDING DOOR SO WHEN THE DOOR WAS ELECTRONICALLY OPENED THE OBJECT WAS CAUGHT CAUSING THE DOOR TO REVERSE AND TRY TO CLOSE HOWEVER I WAS LEANING THROUGHTHE DOOR AT THAT POINT AND THE DOOR CLOSED ON MY CHEST TRIGGERING THE DOOR TO TRY AND RE-OPEN. WHEN THE DOOR STARTED TO REPON I HIT THE OBJECT AGAIN IMMEDIATELY CLOSING WITHOUT ENOUGH TIME FOR ME TO GET MY BODY OUT. THE DOOR RE-CLOSED SQUISHING ME AND STOPPED. I WAS ABLE TO PUSH THE SIDE DOOR BUTTON TO OPENAND WRIGGLED OUT BUT THERE WAS A FAILURE IN THE LOGIC IF THE DOOR HITS SOMETHING BOTH OPENING THEN CLOSING. THIS IS A SAFETY ISSUE BECAUSE IF THIS HAPPENS THE DOOR CAN CRUSH YOU.
Mfg Campaign: 11182662
Recall Date: Feb 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE VEHICLE DURING OPERATION SUDDENLY DECELERATED AND WOULD NOT MOVE ON TWO OCCASIONS. THE FIRST OCCASION HAPPENED LESS THAN 1000 MILES ON THE OD. THE VEHICLE WAS TRAVELING AT 30MPH ON A CITY STREET WHEN IT LOST POWER TO THE WHEELS AND HAD TO PULL OFF THE ROAD. THE ENGINE WAS STILL RUNNING BUT THE VEHICLE WOULD NOT DRIVE. HAD TO TURN IT OFF AND ON AGAIN FOR IT TO OPERATE. THE SECOND OCCASION AT 5500 MILES IT JUST STOPPED AFTER PULLING OUT FROM A STOP SIGN IN THE MIDDLE OF AN INTERSECTION. THE TRACTION CONTROL LIGHT WENT ON BRIEFLY AS IT WAS STOPPING. AGAIN THE ENGINE WAS ON BUT IT WOULD NOT MOVE. HAD TO RESTART THE VEHICLE FOR IT TO OPERATE.
Corrective Action:
THE VEHICLE DURING OPERATION SUDDENLY DECELERATED AND WOULD NOT MOVE ON TWO OCCASIONS. THE FIRST OCCASION HAPPENED LESS THAN 1000 MILES ON THE OD. THE VEHICLE WAS TRAVELING AT 30MPH ON A CITY STREET WHEN IT LOST POWER TO THE WHEELS AND HAD TO PULL OFF THE ROAD. THE ENGINE WAS STILL RUNNING BUT THE VEHICLE WOULD NOT DRIVE. HAD TO TURN IT OFF AND ON AGAIN FOR IT TO OPERATE. THE SECOND OCCASION AT 5500 MILES IT JUST STOPPED AFTER PULLING OUT FROM A STOP SIGN IN THE MIDDLE OF AN INTERSECTION. THE TRACTION CONTROL LIGHT WENT ON BRIEFLY AS IT WAS STOPPING. AGAIN THE ENGINE WAS ON BUT IT WOULD NOT MOVE. HAD TO RESTART THE VEHICLE FOR IT TO OPERATE.
Additional Notes:
THE VEHICLE DURING OPERATION SUDDENLY DECELERATED AND WOULD NOT MOVE ON TWO OCCASIONS. THE FIRST OCCASION HAPPENED LESS THAN 1000 MILES ON THE OD. THE VEHICLE WAS TRAVELING AT 30MPH ON A CITY STREET WHEN IT LOST POWER TO THE WHEELS AND HAD TO PULL OFF THE ROAD. THE ENGINE WAS STILL RUNNING BUT THE VEHICLE WOULD NOT DRIVE. HAD TO TURN IT OFF AND ON AGAIN FOR IT TO OPERATE. THE SECOND OCCASION AT 5500 MILES IT JUST STOPPED AFTER PULLING OUT FROM A STOP SIGN IN THE MIDDLE OF AN INTERSECTION. THE TRACTION CONTROL LIGHT WENT ON BRIEFLY AS IT WAS STOPPING. AGAIN THE ENGINE WAS ON BUT IT WOULD NOT MOVE. HAD TO RESTART THE VEHICLE FOR IT TO OPERATE.
Mfg Campaign: 11182239
Recall Date: Feb 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE VEHICLE DURING OPERATION SUDDENLY DECELERATED AND WOULD NOT MOVE ON TWO OCCASIONS. THE FIRST OCCASION HAPPENED LESS THAN 1000 MILES ON THE OD. THE VEHICLE WAS TRAVELING AT 30MPH ON A CITY STREET WHEN IT LOST POWER TO THE WHEELS AND HAD TO PULL OFF THE ROAD. THE ENGINE WAS STILL RUNNING BUT THE VEHICLE WOULD NOT DRIVE. HAD TO TURN IT OFF AND ON AGAIN FOR IT TO OPERATE. THE SECOND OCCASION AT 5500 MILES IT JUST STOPPED AFTER PULLING OUT FROM A STOP SIGN IN THE MIDDLE OF AN INTERSECTION. THE TRACTION CONTROL LIGHT WENT ON BRIEFLY AS IT WAS STOPPING. AGAIN THE ENGINE WAS ON BUT IT WOULD NOT MOVE. HAD TO RESTART THE VEHICLE FOR IT TO OPERATE.
Corrective Action:
THE VEHICLE DURING OPERATION SUDDENLY DECELERATED AND WOULD NOT MOVE ON TWO OCCASIONS. THE FIRST OCCASION HAPPENED LESS THAN 1000 MILES ON THE OD. THE VEHICLE WAS TRAVELING AT 30MPH ON A CITY STREET WHEN IT LOST POWER TO THE WHEELS AND HAD TO PULL OFF THE ROAD. THE ENGINE WAS STILL RUNNING BUT THE VEHICLE WOULD NOT DRIVE. HAD TO TURN IT OFF AND ON AGAIN FOR IT TO OPERATE. THE SECOND OCCASION AT 5500 MILES IT JUST STOPPED AFTER PULLING OUT FROM A STOP SIGN IN THE MIDDLE OF AN INTERSECTION. THE TRACTION CONTROL LIGHT WENT ON BRIEFLY AS IT WAS STOPPING. AGAIN THE ENGINE WAS ON BUT IT WOULD NOT MOVE. HAD TO RESTART THE VEHICLE FOR IT TO OPERATE.
Additional Notes:
THE VEHICLE DURING OPERATION SUDDENLY DECELERATED AND WOULD NOT MOVE ON TWO OCCASIONS. THE FIRST OCCASION HAPPENED LESS THAN 1000 MILES ON THE OD. THE VEHICLE WAS TRAVELING AT 30MPH ON A CITY STREET WHEN IT LOST POWER TO THE WHEELS AND HAD TO PULL OFF THE ROAD. THE ENGINE WAS STILL RUNNING BUT THE VEHICLE WOULD NOT DRIVE. HAD TO TURN IT OFF AND ON AGAIN FOR IT TO OPERATE. THE SECOND OCCASION AT 5500 MILES IT JUST STOPPED AFTER PULLING OUT FROM A STOP SIGN IN THE MIDDLE OF AN INTERSECTION. THE TRACTION CONTROL LIGHT WENT ON BRIEFLY AS IT WAS STOPPING. AGAIN THE ENGINE WAS ON BUT IT WOULD NOT MOVE. HAD TO RESTART THE VEHICLE FOR IT TO OPERATE.
Mfg Campaign: 11182239
Recall Date: Feb 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE CRASH WARNING SENSORS WILL RANDOMLY ACTIVATE WHILE YOU ARE DRIVING DOWN THE ROAD AND CAUSE THE VEHICLE TO SHUT OFF. HAS BEEN TO THE DEALER ON A COUPLE OF OCCASIONS AND THE ISSUE HAS NOT BEEN RESOLVED.
Corrective Action:
THE CRASH WARNING SENSORS WILL RANDOMLY ACTIVATE WHILE YOU ARE DRIVING DOWN THE ROAD AND CAUSE THE VEHICLE TO SHUT OFF. HAS BEEN TO THE DEALER ON A COUPLE OF OCCASIONS AND THE ISSUE HAS NOT BEEN RESOLVED.
Additional Notes:
THE CRASH WARNING SENSORS WILL RANDOMLY ACTIVATE WHILE YOU ARE DRIVING DOWN THE ROAD AND CAUSE THE VEHICLE TO SHUT OFF. HAS BEEN TO THE DEALER ON A COUPLE OF OCCASIONS AND THE ISSUE HAS NOT BEEN RESOLVED.
Mfg Campaign: 11181106
Recall Date: Feb 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE STOPPED OPERATING WHILE DRIVING. CHECK ENGINE LIGHT. CHRYSLER STATES THIS 2018 CHRYSLER PACIFICA E-HYBRID NEEDS A NEW TRANSMISSION. IT WAS PURCHASED NEW. WE PUT ~4K MILES ON THE VAN PRIOR TO THIS INCIDENT.
Corrective Action:
VEHICLE STOPPED OPERATING WHILE DRIVING. CHECK ENGINE LIGHT. CHRYSLER STATES THIS 2018 CHRYSLER PACIFICA E-HYBRID NEEDS A NEW TRANSMISSION. IT WAS PURCHASED NEW. WE PUT ~4K MILES ON THE VAN PRIOR TO THIS INCIDENT.
Additional Notes:
VEHICLE STOPPED OPERATING WHILE DRIVING. CHECK ENGINE LIGHT. CHRYSLER STATES THIS 2018 CHRYSLER PACIFICA E-HYBRID NEEDS A NEW TRANSMISSION. IT WAS PURCHASED NEW. WE PUT ~4K MILES ON THE VAN PRIOR TO THIS INCIDENT.
Mfg Campaign: 11181194
Recall Date: Feb 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
THIS COMPLAINT IS JUST ONE OF MANY I'VE HAD. MOST RECENTLY, I'VE BEEN STALLED WHILE WAITING AT A RED LIGHT (THANKFULLY) ON A CITY STREET. I HAD AN ERROR MESSAGE COME ON SHORTLY FOLLOWED BY A PROMPT TELLING ME THAT START/STOP WAS REQUIRED. SO I HAD TO PUT THE CAR IN PARK, RESTART AND THEN CAR DROVE. THIS HAPPENED TWICE IN ONE DAY AND DEALER COULDN'T FIND ANYTHING WRONG. LEFT IT HAS PROTOCOL PASSED ALL RECOMMENDED CHECKPOINTS AND THAT AN ENGINEER HAS TO DETERMINE FIX.
Corrective Action:
THIS COMPLAINT IS JUST ONE OF MANY I'VE HAD. MOST RECENTLY, I'VE BEEN STALLED WHILE WAITING AT A RED LIGHT (THANKFULLY) ON A CITY STREET. I HAD AN ERROR MESSAGE COME ON SHORTLY FOLLOWED BY A PROMPT TELLING ME THAT START/STOP WAS REQUIRED. SO I HAD TO PUT THE CAR IN PARK, RESTART AND THEN CAR DROVE. THIS HAPPENED TWICE IN ONE DAY AND DEALER COULDN'T FIND ANYTHING WRONG. LEFT IT HAS PROTOCOL PASSED ALL RECOMMENDED CHECKPOINTS AND THAT AN ENGINEER HAS TO DETERMINE FIX.
Additional Notes:
THIS COMPLAINT IS JUST ONE OF MANY I'VE HAD. MOST RECENTLY, I'VE BEEN STALLED WHILE WAITING AT A RED LIGHT (THANKFULLY) ON A CITY STREET. I HAD AN ERROR MESSAGE COME ON SHORTLY FOLLOWED BY A PROMPT TELLING ME THAT START/STOP WAS REQUIRED. SO I HAD TO PUT THE CAR IN PARK, RESTART AND THEN CAR DROVE. THIS HAPPENED TWICE IN ONE DAY AND DEALER COULDN'T FIND ANYTHING WRONG. LEFT IT HAS PROTOCOL PASSED ALL RECOMMENDED CHECKPOINTS AND THAT AN ENGINEER HAS TO DETERMINE FIX.
Mfg Campaign: 11180937
Recall Date: Feb 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THIS COMPLAINT IS JUST ONE OF MANY I'VE HAD. MOST RECENTLY, I'VE BEEN STALLED WHILE WAITING AT A RED LIGHT (THANKFULLY) ON A CITY STREET. I HAD AN ERROR MESSAGE COME ON SHORTLY FOLLOWED BY A PROMPT TELLING ME THAT START/STOP WAS REQUIRED. SO I HAD TO PUT THE CAR IN PARK, RESTART AND THEN CAR DROVE. THIS HAPPENED TWICE IN ONE DAY AND DEALER COULDN'T FIND ANYTHING WRONG. LEFT IT HAS PROTOCOL PASSED ALL RECOMMENDED CHECKPOINTS AND THAT AN ENGINEER HAS TO DETERMINE FIX.
Corrective Action:
THIS COMPLAINT IS JUST ONE OF MANY I'VE HAD. MOST RECENTLY, I'VE BEEN STALLED WHILE WAITING AT A RED LIGHT (THANKFULLY) ON A CITY STREET. I HAD AN ERROR MESSAGE COME ON SHORTLY FOLLOWED BY A PROMPT TELLING ME THAT START/STOP WAS REQUIRED. SO I HAD TO PUT THE CAR IN PARK, RESTART AND THEN CAR DROVE. THIS HAPPENED TWICE IN ONE DAY AND DEALER COULDN'T FIND ANYTHING WRONG. LEFT IT HAS PROTOCOL PASSED ALL RECOMMENDED CHECKPOINTS AND THAT AN ENGINEER HAS TO DETERMINE FIX.
Additional Notes:
THIS COMPLAINT IS JUST ONE OF MANY I'VE HAD. MOST RECENTLY, I'VE BEEN STALLED WHILE WAITING AT A RED LIGHT (THANKFULLY) ON A CITY STREET. I HAD AN ERROR MESSAGE COME ON SHORTLY FOLLOWED BY A PROMPT TELLING ME THAT START/STOP WAS REQUIRED. SO I HAD TO PUT THE CAR IN PARK, RESTART AND THEN CAR DROVE. THIS HAPPENED TWICE IN ONE DAY AND DEALER COULDN'T FIND ANYTHING WRONG. LEFT IT HAS PROTOCOL PASSED ALL RECOMMENDED CHECKPOINTS AND THAT AN ENGINEER HAS TO DETERMINE FIX.
Mfg Campaign: 11180937
Recall Date: Feb 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
MY VEHICLE HAS BEEN IN FOR SERVICE AT LEAST 4 TIMES FOR THE STALLING ISSUE. I AM EITHER DRIVING AT 24MPH OR LESS AND IT JUST SHUTS OFF. OFF. SOMETIMES IM SITTING AT A LIGHT AND IT SHUTS OFF. I HAVE ALMOST BEEN REAR-ENDED 3 TIMES. POLICE HAVE HAD TO DIRECT TRAFFIC AROUD ME TWICE. MY CHILDREN ARE SCARED TO RIDE IN IT. THE MEDIA DOES NOT ALWAYS WORK. A USB PLUG DOESNT WORK THE ONE USED FOR CAR PLAY. THE REAR SENSORS DO NOT ALWAYS WORK. THIS VAN IS CURRENTLY SITTING IN MY GARAGE. USELESS TO ME. I AM NOT PUTTING MY KIDS AT RISK ANY LONGER.
Corrective Action:
MY VEHICLE HAS BEEN IN FOR SERVICE AT LEAST 4 TIMES FOR THE STALLING ISSUE. I AM EITHER DRIVING AT 24MPH OR LESS AND IT JUST SHUTS OFF. OFF. SOMETIMES IM SITTING AT A LIGHT AND IT SHUTS OFF. I HAVE ALMOST BEEN REAR-ENDED 3 TIMES. POLICE HAVE HAD TO DIRECT TRAFFIC AROUD ME TWICE. MY CHILDREN ARE SCARED TO RIDE IN IT. THE MEDIA DOES NOT ALWAYS WORK. A USB PLUG DOESNT WORK THE ONE USED FOR CAR PLAY. THE REAR SENSORS DO NOT ALWAYS WORK. THIS VAN IS CURRENTLY SITTING IN MY GARAGE. USELESS TO ME. I AM NOT PUTTING MY KIDS AT RISK ANY LONGER.
Additional Notes:
MY VEHICLE HAS BEEN IN FOR SERVICE AT LEAST 4 TIMES FOR THE STALLING ISSUE. I AM EITHER DRIVING AT 24MPH OR LESS AND IT JUST SHUTS OFF. OFF. SOMETIMES IM SITTING AT A LIGHT AND IT SHUTS OFF. I HAVE ALMOST BEEN REAR-ENDED 3 TIMES. POLICE HAVE HAD TO DIRECT TRAFFIC AROUD ME TWICE. MY CHILDREN ARE SCARED TO RIDE IN IT. THE MEDIA DOES NOT ALWAYS WORK. A USB PLUG DOESNT WORK THE ONE USED FOR CAR PLAY. THE REAR SENSORS DO NOT ALWAYS WORK. THIS VAN IS CURRENTLY SITTING IN MY GARAGE. USELESS TO ME. I AM NOT PUTTING MY KIDS AT RISK ANY LONGER.
Mfg Campaign: 11180542
Recall Date: Feb 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY VEHICLE HAS BEEN IN FOR SERVICE AT LEAST 4 TIMES FOR THE STALLING ISSUE. I AM EITHER DRIVING AT 24MPH OR LESS AND IT JUST SHUTS OFF. OFF. SOMETIMES IM SITTING AT A LIGHT AND IT SHUTS OFF. I HAVE ALMOST BEEN REAR-ENDED 3 TIMES. POLICE HAVE HAD TO DIRECT TRAFFIC AROUD ME TWICE. MY CHILDREN ARE SCARED TO RIDE IN IT. THE MEDIA DOES NOT ALWAYS WORK. A USB PLUG DOESNT WORK THE ONE USED FOR CAR PLAY. THE REAR SENSORS DO NOT ALWAYS WORK. THIS VAN IS CURRENTLY SITTING IN MY GARAGE. USELESS TO ME. I AM NOT PUTTING MY KIDS AT RISK ANY LONGER.
Corrective Action:
MY VEHICLE HAS BEEN IN FOR SERVICE AT LEAST 4 TIMES FOR THE STALLING ISSUE. I AM EITHER DRIVING AT 24MPH OR LESS AND IT JUST SHUTS OFF. OFF. SOMETIMES IM SITTING AT A LIGHT AND IT SHUTS OFF. I HAVE ALMOST BEEN REAR-ENDED 3 TIMES. POLICE HAVE HAD TO DIRECT TRAFFIC AROUD ME TWICE. MY CHILDREN ARE SCARED TO RIDE IN IT. THE MEDIA DOES NOT ALWAYS WORK. A USB PLUG DOESNT WORK THE ONE USED FOR CAR PLAY. THE REAR SENSORS DO NOT ALWAYS WORK. THIS VAN IS CURRENTLY SITTING IN MY GARAGE. USELESS TO ME. I AM NOT PUTTING MY KIDS AT RISK ANY LONGER.
Additional Notes:
MY VEHICLE HAS BEEN IN FOR SERVICE AT LEAST 4 TIMES FOR THE STALLING ISSUE. I AM EITHER DRIVING AT 24MPH OR LESS AND IT JUST SHUTS OFF. OFF. SOMETIMES IM SITTING AT A LIGHT AND IT SHUTS OFF. I HAVE ALMOST BEEN REAR-ENDED 3 TIMES. POLICE HAVE HAD TO DIRECT TRAFFIC AROUD ME TWICE. MY CHILDREN ARE SCARED TO RIDE IN IT. THE MEDIA DOES NOT ALWAYS WORK. A USB PLUG DOESNT WORK THE ONE USED FOR CAR PLAY. THE REAR SENSORS DO NOT ALWAYS WORK. THIS VAN IS CURRENTLY SITTING IN MY GARAGE. USELESS TO ME. I AM NOT PUTTING MY KIDS AT RISK ANY LONGER.
Mfg Campaign: 11180542
Recall Date: Feb 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY VEHICLE HAS BEEN IN FOR SERVICE AT LEAST 4 TIMES FOR THE STALLING ISSUE. I AM EITHER DRIVING AT 24MPH OR LESS AND IT JUST SHUTS OFF. OFF. SOMETIMES IM SITTING AT A LIGHT AND IT SHUTS OFF. I HAVE ALMOST BEEN REAR-ENDED 3 TIMES. POLICE HAVE HAD TO DIRECT TRAFFIC AROUD ME TWICE. MY CHILDREN ARE SCARED TO RIDE IN IT. THE MEDIA DOES NOT ALWAYS WORK. A USB PLUG DOESNT WORK THE ONE USED FOR CAR PLAY. THE REAR SENSORS DO NOT ALWAYS WORK. THIS VAN IS CURRENTLY SITTING IN MY GARAGE. USELESS TO ME. I AM NOT PUTTING MY KIDS AT RISK ANY LONGER.
Corrective Action:
MY VEHICLE HAS BEEN IN FOR SERVICE AT LEAST 4 TIMES FOR THE STALLING ISSUE. I AM EITHER DRIVING AT 24MPH OR LESS AND IT JUST SHUTS OFF. OFF. SOMETIMES IM SITTING AT A LIGHT AND IT SHUTS OFF. I HAVE ALMOST BEEN REAR-ENDED 3 TIMES. POLICE HAVE HAD TO DIRECT TRAFFIC AROUD ME TWICE. MY CHILDREN ARE SCARED TO RIDE IN IT. THE MEDIA DOES NOT ALWAYS WORK. A USB PLUG DOESNT WORK THE ONE USED FOR CAR PLAY. THE REAR SENSORS DO NOT ALWAYS WORK. THIS VAN IS CURRENTLY SITTING IN MY GARAGE. USELESS TO ME. I AM NOT PUTTING MY KIDS AT RISK ANY LONGER.
Additional Notes:
MY VEHICLE HAS BEEN IN FOR SERVICE AT LEAST 4 TIMES FOR THE STALLING ISSUE. I AM EITHER DRIVING AT 24MPH OR LESS AND IT JUST SHUTS OFF. OFF. SOMETIMES IM SITTING AT A LIGHT AND IT SHUTS OFF. I HAVE ALMOST BEEN REAR-ENDED 3 TIMES. POLICE HAVE HAD TO DIRECT TRAFFIC AROUD ME TWICE. MY CHILDREN ARE SCARED TO RIDE IN IT. THE MEDIA DOES NOT ALWAYS WORK. A USB PLUG DOESNT WORK THE ONE USED FOR CAR PLAY. THE REAR SENSORS DO NOT ALWAYS WORK. THIS VAN IS CURRENTLY SITTING IN MY GARAGE. USELESS TO ME. I AM NOT PUTTING MY KIDS AT RISK ANY LONGER.
Mfg Campaign: 11180542
Recall Date: Feb 16, 2019
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