Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: A8B
Recall Date: Oct 24, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 03A
Recall Date: Jan 17, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Consumer Complaints
193 ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I own a 2020 Chrysler Pacifica limited. This happened on04/15/2023 when I was sitting at a traffic light, an alarm went off. The message came up that read “Auto/start stop not available”, “Hood latch open”, “parking brake went on automatically vehicle went from drive into Park on its own”, the emergency brake came on and a warning light came on. I had to turn off the car and restart it. The main and auxiliary battery was replaced on November 2022 .The similar issue also happened on 04/07/2023.
Corrective Action:
I own a 2020 Chrysler Pacifica limited. This happened on04/15/2023 when I was sitting at a traffic light, an alarm went off. The message came up that read “Auto/start stop not available”, “Hood latch open”, “parking brake went on automatically vehicle went from drive into Park on its own”, the emergency brake came on and a warning light came on. I had to turn off the car and restart it. The main and auxiliary battery was replaced on November 2022 .The similar issue also happened on 04/07/2023.
Additional Notes:
I own a 2020 Chrysler Pacifica limited. This happened on04/15/2023 when I was sitting at a traffic light, an alarm went off. The message came up that read “Auto/start stop not available”, “Hood latch open”, “parking brake went on automatically vehicle went from drive into Park on its own”, the emergency brake came on and a warning light came on. I had to turn off the car and restart it. The main and auxiliary battery was replaced on November 2022 .The similar issue also happened on 04/07/2023.
Mfg Campaign: 11517272
Recall Date: Apr 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Problems with the entire dashboard electrical system going out and not coming back on for approx. 2 hrs. Until vehicle sits. Everything including the heat/AC, radio, nothing worked. Secondly the engine is and has been running rough even though oil changes performed every 4-5,000 miles full synthetic. Engine feels as if it needs an engine service or something. Vehicle has some jolting and stubborn acceleration at time as well.
Corrective Action:
Problems with the entire dashboard electrical system going out and not coming back on for approx. 2 hrs. Until vehicle sits. Everything including the heat/AC, radio, nothing worked. Secondly the engine is and has been running rough even though oil changes performed every 4-5,000 miles full synthetic. Engine feels as if it needs an engine service or something. Vehicle has some jolting and stubborn acceleration at time as well.
Additional Notes:
Problems with the entire dashboard electrical system going out and not coming back on for approx. 2 hrs. Until vehicle sits. Everything including the heat/AC, radio, nothing worked. Secondly the engine is and has been running rough even though oil changes performed every 4-5,000 miles full synthetic. Engine feels as if it needs an engine service or something. Vehicle has some jolting and stubborn acceleration at time as well.
Mfg Campaign: 11516770
Recall Date: Apr 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Problems with the entire dashboard electrical system going out and not coming back on for approx. 2 hrs. Until vehicle sits. Everything including the heat/AC, radio, nothing worked. Secondly the engine is and has been running rough even though oil changes performed every 4-5,000 miles full synthetic. Engine feels as if it needs an engine service or something. Vehicle has some jolting and stubborn acceleration at time as well.
Corrective Action:
Problems with the entire dashboard electrical system going out and not coming back on for approx. 2 hrs. Until vehicle sits. Everything including the heat/AC, radio, nothing worked. Secondly the engine is and has been running rough even though oil changes performed every 4-5,000 miles full synthetic. Engine feels as if it needs an engine service or something. Vehicle has some jolting and stubborn acceleration at time as well.
Additional Notes:
Problems with the entire dashboard electrical system going out and not coming back on for approx. 2 hrs. Until vehicle sits. Everything including the heat/AC, radio, nothing worked. Secondly the engine is and has been running rough even though oil changes performed every 4-5,000 miles full synthetic. Engine feels as if it needs an engine service or something. Vehicle has some jolting and stubborn acceleration at time as well.
Mfg Campaign: 11516770
Recall Date: Apr 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
During the afternoon on April 10, 2023, I was merging onto I-12 in Baptist, LA. I was traveling on the roadway for no more than 20 seconds when a loud explosion happened. I nearly crashed my car as I had no idea what had just happened other than glass was everywhere. So I pulled to the shoulder of the road only to find that my sunroof had exploded. The metal piece that is part of the sliding part was hanging on my rubber clearly showing it had not been properly secured. I had my 3 young children in the vehicle and again glass everywhere. There was no indication that something was wrong with my sunroof. I called the dealership where I purchased this vehicle and they stated they have heard this is happening and I need to file a complaint. Chrysler this is absolutely uncalled for and needs to be rectified! My sunroof was closed, the temperature outside was 61, and no severe weather.
Corrective Action:
During the afternoon on April 10, 2023, I was merging onto I-12 in Baptist, LA. I was traveling on the roadway for no more than 20 seconds when a loud explosion happened. I nearly crashed my car as I had no idea what had just happened other than glass was everywhere. So I pulled to the shoulder of the road only to find that my sunroof had exploded. The metal piece that is part of the sliding part was hanging on my rubber clearly showing it had not been properly secured. I had my 3 young children in the vehicle and again glass everywhere. There was no indication that something was wrong with my sunroof. I called the dealership where I purchased this vehicle and they stated they have heard this is happening and I need to file a complaint. Chrysler this is absolutely uncalled for and needs to be rectified! My sunroof was closed, the temperature outside was 61, and no severe weather.
Additional Notes:
During the afternoon on April 10, 2023, I was merging onto I-12 in Baptist, LA. I was traveling on the roadway for no more than 20 seconds when a loud explosion happened. I nearly crashed my car as I had no idea what had just happened other than glass was everywhere. So I pulled to the shoulder of the road only to find that my sunroof had exploded. The metal piece that is part of the sliding part was hanging on my rubber clearly showing it had not been properly secured. I had my 3 young children in the vehicle and again glass everywhere. There was no indication that something was wrong with my sunroof. I called the dealership where I purchased this vehicle and they stated they have heard this is happening and I need to file a complaint. Chrysler this is absolutely uncalled for and needs to be rectified! My sunroof was closed, the temperature outside was 61, and no severe weather.
Mfg Campaign: 11516434
Recall Date: Apr 11, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving in normal conditions most, if not all, of the van's dash warning lights lit up, the van came to a stop on its own (without input from driver) in the middle of the street, put itself in park and would not shift into drive again. This happened in the middle of the street and before it could be moved onto the shoulder. The battery had to be disconnected to allow the computer/electrical system to reset, only then would it move. We are very lucky that this occurred within a 35 mph zone and not in interstate traffic. Even with this happening in a lower speed zone it is still very dangerous for the van to stop unpredictably in the middle of traffic. Again, had this been on interstate it could have been deadly. When attempting to put into reverse or drive, the shifter would shift itself back into park. If placed in neutral the van would engage the electronic parking brake and would not disengage until placed back in park. Given that the main purpose of these vehicles is to ferry children, it is especially concerning that the van is behaving the way it is.
Corrective Action:
While driving in normal conditions most, if not all, of the van's dash warning lights lit up, the van came to a stop on its own (without input from driver) in the middle of the street, put itself in park and would not shift into drive again. This happened in the middle of the street and before it could be moved onto the shoulder. The battery had to be disconnected to allow the computer/electrical system to reset, only then would it move. We are very lucky that this occurred within a 35 mph zone and not in interstate traffic. Even with this happening in a lower speed zone it is still very dangerous for the van to stop unpredictably in the middle of traffic. Again, had this been on interstate it could have been deadly. When attempting to put into reverse or drive, the shifter would shift itself back into park. If placed in neutral the van would engage the electronic parking brake and would not disengage until placed back in park. Given that the main purpose of these vehicles is to ferry children, it is especially concerning that the van is behaving the way it is.
Additional Notes:
While driving in normal conditions most, if not all, of the van's dash warning lights lit up, the van came to a stop on its own (without input from driver) in the middle of the street, put itself in park and would not shift into drive again. This happened in the middle of the street and before it could be moved onto the shoulder. The battery had to be disconnected to allow the computer/electrical system to reset, only then would it move. We are very lucky that this occurred within a 35 mph zone and not in interstate traffic. Even with this happening in a lower speed zone it is still very dangerous for the van to stop unpredictably in the middle of traffic. Again, had this been on interstate it could have been deadly. When attempting to put into reverse or drive, the shifter would shift itself back into park. If placed in neutral the van would engage the electronic parking brake and would not disengage until placed back in park. Given that the main purpose of these vehicles is to ferry children, it is especially concerning that the van is behaving the way it is.
Mfg Campaign: 11516086
Recall Date: Apr 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
While driving in normal conditions most, if not all, of the van's dash warning lights lit up, the van came to a stop on its own (without input from driver) in the middle of the street, put itself in park and would not shift into drive again. This happened in the middle of the street and before it could be moved onto the shoulder. The battery had to be disconnected to allow the computer/electrical system to reset, only then would it move. We are very lucky that this occurred within a 35 mph zone and not in interstate traffic. Even with this happening in a lower speed zone it is still very dangerous for the van to stop unpredictably in the middle of traffic. Again, had this been on interstate it could have been deadly. When attempting to put into reverse or drive, the shifter would shift itself back into park. If placed in neutral the van would engage the electronic parking brake and would not disengage until placed back in park. Given that the main purpose of these vehicles is to ferry children, it is especially concerning that the van is behaving the way it is.
Corrective Action:
While driving in normal conditions most, if not all, of the van's dash warning lights lit up, the van came to a stop on its own (without input from driver) in the middle of the street, put itself in park and would not shift into drive again. This happened in the middle of the street and before it could be moved onto the shoulder. The battery had to be disconnected to allow the computer/electrical system to reset, only then would it move. We are very lucky that this occurred within a 35 mph zone and not in interstate traffic. Even with this happening in a lower speed zone it is still very dangerous for the van to stop unpredictably in the middle of traffic. Again, had this been on interstate it could have been deadly. When attempting to put into reverse or drive, the shifter would shift itself back into park. If placed in neutral the van would engage the electronic parking brake and would not disengage until placed back in park. Given that the main purpose of these vehicles is to ferry children, it is especially concerning that the van is behaving the way it is.
Additional Notes:
While driving in normal conditions most, if not all, of the van's dash warning lights lit up, the van came to a stop on its own (without input from driver) in the middle of the street, put itself in park and would not shift into drive again. This happened in the middle of the street and before it could be moved onto the shoulder. The battery had to be disconnected to allow the computer/electrical system to reset, only then would it move. We are very lucky that this occurred within a 35 mph zone and not in interstate traffic. Even with this happening in a lower speed zone it is still very dangerous for the van to stop unpredictably in the middle of traffic. Again, had this been on interstate it could have been deadly. When attempting to put into reverse or drive, the shifter would shift itself back into park. If placed in neutral the van would engage the electronic parking brake and would not disengage until placed back in park. Given that the main purpose of these vehicles is to ferry children, it is especially concerning that the van is behaving the way it is.
Mfg Campaign: 11516086
Recall Date: Apr 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
While driving in normal conditions most, if not all, of the van's dash warning lights lit up, the van came to a stop on its own (without input from driver) in the middle of the street, put itself in park and would not shift into drive again. This happened in the middle of the street and before it could be moved onto the shoulder. The battery had to be disconnected to allow the computer/electrical system to reset, only then would it move. We are very lucky that this occurred within a 35 mph zone and not in interstate traffic. Even with this happening in a lower speed zone it is still very dangerous for the van to stop unpredictably in the middle of traffic. Again, had this been on interstate it could have been deadly. When attempting to put into reverse or drive, the shifter would shift itself back into park. If placed in neutral the van would engage the electronic parking brake and would not disengage until placed back in park. Given that the main purpose of these vehicles is to ferry children, it is especially concerning that the van is behaving the way it is.
Corrective Action:
While driving in normal conditions most, if not all, of the van's dash warning lights lit up, the van came to a stop on its own (without input from driver) in the middle of the street, put itself in park and would not shift into drive again. This happened in the middle of the street and before it could be moved onto the shoulder. The battery had to be disconnected to allow the computer/electrical system to reset, only then would it move. We are very lucky that this occurred within a 35 mph zone and not in interstate traffic. Even with this happening in a lower speed zone it is still very dangerous for the van to stop unpredictably in the middle of traffic. Again, had this been on interstate it could have been deadly. When attempting to put into reverse or drive, the shifter would shift itself back into park. If placed in neutral the van would engage the electronic parking brake and would not disengage until placed back in park. Given that the main purpose of these vehicles is to ferry children, it is especially concerning that the van is behaving the way it is.
Additional Notes:
While driving in normal conditions most, if not all, of the van's dash warning lights lit up, the van came to a stop on its own (without input from driver) in the middle of the street, put itself in park and would not shift into drive again. This happened in the middle of the street and before it could be moved onto the shoulder. The battery had to be disconnected to allow the computer/electrical system to reset, only then would it move. We are very lucky that this occurred within a 35 mph zone and not in interstate traffic. Even with this happening in a lower speed zone it is still very dangerous for the van to stop unpredictably in the middle of traffic. Again, had this been on interstate it could have been deadly. When attempting to put into reverse or drive, the shifter would shift itself back into park. If placed in neutral the van would engage the electronic parking brake and would not disengage until placed back in park. Given that the main purpose of these vehicles is to ferry children, it is especially concerning that the van is behaving the way it is.
Mfg Campaign: 11516086
Recall Date: Apr 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
We've had issues with transmission since we purchased this vehicle in the brand new condition. The vehicle has a hard shifting problem and makes unusual noise. We've driven newer models of Pacifica that didn't have this problem. The issues are getting worse after numerous repairs made by Chrysler.
Corrective Action:
We've had issues with transmission since we purchased this vehicle in the brand new condition. The vehicle has a hard shifting problem and makes unusual noise. We've driven newer models of Pacifica that didn't have this problem. The issues are getting worse after numerous repairs made by Chrysler.
Additional Notes:
We've had issues with transmission since we purchased this vehicle in the brand new condition. The vehicle has a hard shifting problem and makes unusual noise. We've driven newer models of Pacifica that didn't have this problem. The issues are getting worse after numerous repairs made by Chrysler.
Mfg Campaign: 11515313
Recall Date: Apr 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
We've had issues with transmission since we purchased this vehicle in the brand new condition. The vehicle has a hard shifting problem and makes unusual noise. We've driven newer models of Pacifica that didn't have this problem. The issues are getting worse after numerous repairs made by Chrysler.
Corrective Action:
We've had issues with transmission since we purchased this vehicle in the brand new condition. The vehicle has a hard shifting problem and makes unusual noise. We've driven newer models of Pacifica that didn't have this problem. The issues are getting worse after numerous repairs made by Chrysler.
Additional Notes:
We've had issues with transmission since we purchased this vehicle in the brand new condition. The vehicle has a hard shifting problem and makes unusual noise. We've driven newer models of Pacifica that didn't have this problem. The issues are getting worse after numerous repairs made by Chrysler.
Mfg Campaign: 11515313
Recall Date: Apr 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When driving at high speeds the van doors will unlock. You cannot lock them. When you hit lock the unlock again. Then on Saturday driving down the road the doors the door flew open.
Corrective Action:
When driving at high speeds the van doors will unlock. You cannot lock them. When you hit lock the unlock again. Then on Saturday driving down the road the doors the door flew open.
Additional Notes:
When driving at high speeds the van doors will unlock. You cannot lock them. When you hit lock the unlock again. Then on Saturday driving down the road the doors the door flew open.
Mfg Campaign: 11513928
Recall Date: Mar 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When driving at high speeds the van doors will unlock. You cannot lock them. When you hit lock the unlock again. Then on Saturday driving down the road the doors the door flew open.
Corrective Action:
When driving at high speeds the van doors will unlock. You cannot lock them. When you hit lock the unlock again. Then on Saturday driving down the road the doors the door flew open.
Additional Notes:
When driving at high speeds the van doors will unlock. You cannot lock them. When you hit lock the unlock again. Then on Saturday driving down the road the doors the door flew open.
Mfg Campaign: 11513928
Recall Date: Mar 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Driving the car and the engine shut off on me. Brakes didn’t work. Steering didn’t work. Just coasted on a busy highway to safety. I’m lucky I’m not dead. No warning it would happen.
Corrective Action:
Driving the car and the engine shut off on me. Brakes didn’t work. Steering didn’t work. Just coasted on a busy highway to safety. I’m lucky I’m not dead. No warning it would happen.
Additional Notes:
Driving the car and the engine shut off on me. Brakes didn’t work. Steering didn’t work. Just coasted on a busy highway to safety. I’m lucky I’m not dead. No warning it would happen.
Mfg Campaign: 11508158
Recall Date: Feb 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Driving the car and the engine shut off on me. Brakes didn’t work. Steering didn’t work. Just coasted on a busy highway to safety. I’m lucky I’m not dead. No warning it would happen.
Corrective Action:
Driving the car and the engine shut off on me. Brakes didn’t work. Steering didn’t work. Just coasted on a busy highway to safety. I’m lucky I’m not dead. No warning it would happen.
Additional Notes:
Driving the car and the engine shut off on me. Brakes didn’t work. Steering didn’t work. Just coasted on a busy highway to safety. I’m lucky I’m not dead. No warning it would happen.
Mfg Campaign: 11508158
Recall Date: Feb 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Driving the car and the engine shut off on me. Brakes didn’t work. Steering didn’t work. Just coasted on a busy highway to safety. I’m lucky I’m not dead. No warning it would happen.
Corrective Action:
Driving the car and the engine shut off on me. Brakes didn’t work. Steering didn’t work. Just coasted on a busy highway to safety. I’m lucky I’m not dead. No warning it would happen.
Additional Notes:
Driving the car and the engine shut off on me. Brakes didn’t work. Steering didn’t work. Just coasted on a busy highway to safety. I’m lucky I’m not dead. No warning it would happen.
Mfg Campaign: 11508158
Recall Date: Feb 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Auto stop and start failed while driving causing the vehicle to not start back up at a stop light when the light turned green. It took shutting the ignition off and restarting the vehicle to get going again. This created an unsafe situation in traffic that very well could have resulted in an accident due to the brakes being released and tail lights going out and the vehicle stalling instead of taking off. Had the driver behind me not been paying attention I would have been rear ended. Message currently displayed on dash shows auto start,stop disabled and needs serviced.
Corrective Action:
Auto stop and start failed while driving causing the vehicle to not start back up at a stop light when the light turned green. It took shutting the ignition off and restarting the vehicle to get going again. This created an unsafe situation in traffic that very well could have resulted in an accident due to the brakes being released and tail lights going out and the vehicle stalling instead of taking off. Had the driver behind me not been paying attention I would have been rear ended. Message currently displayed on dash shows auto start,stop disabled and needs serviced.
Additional Notes:
Auto stop and start failed while driving causing the vehicle to not start back up at a stop light when the light turned green. It took shutting the ignition off and restarting the vehicle to get going again. This created an unsafe situation in traffic that very well could have resulted in an accident due to the brakes being released and tail lights going out and the vehicle stalling instead of taking off. Had the driver behind me not been paying attention I would have been rear ended. Message currently displayed on dash shows auto start,stop disabled and needs serviced.
Mfg Campaign: 11508070
Recall Date: Feb 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Chrysler Pacifica. The contact stated while driving at an undisclosed speed, the vehicle stalled after coming to a stop. No warning light was illuminated. The vehicle was taken to the dealer, and the dealer confirmed that the vehicle performed as designed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2020 Chrysler Pacifica. The contact stated while driving at an undisclosed speed, the vehicle stalled after coming to a stop. No warning light was illuminated. The vehicle was taken to the dealer, and the dealer confirmed that the vehicle performed as designed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2020 Chrysler Pacifica. The contact stated while driving at an undisclosed speed, the vehicle stalled after coming to a stop. No warning light was illuminated. The vehicle was taken to the dealer, and the dealer confirmed that the vehicle performed as designed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Mfg Campaign: 11506030
Recall Date: Feb 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Exiting I-75, vehicle initially slowed but then accelerated while braking. Result was a collision with vehicle on exit ramp. Vehicle is still at collision shop. There was no forward collision warning. Air bags did not deploy despite impact that resulted in radiator being punctured by hitch of pick-up truck.
Corrective Action:
Exiting I-75, vehicle initially slowed but then accelerated while braking. Result was a collision with vehicle on exit ramp. Vehicle is still at collision shop. There was no forward collision warning. Air bags did not deploy despite impact that resulted in radiator being punctured by hitch of pick-up truck.
Additional Notes:
Exiting I-75, vehicle initially slowed but then accelerated while braking. Result was a collision with vehicle on exit ramp. Vehicle is still at collision shop. There was no forward collision warning. Air bags did not deploy despite impact that resulted in radiator being punctured by hitch of pick-up truck.
Mfg Campaign: 11503498
Recall Date: Jan 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Exiting I-75, vehicle initially slowed but then accelerated while braking. Result was a collision with vehicle on exit ramp. Vehicle is still at collision shop. There was no forward collision warning. Air bags did not deploy despite impact that resulted in radiator being punctured by hitch of pick-up truck.
Corrective Action:
Exiting I-75, vehicle initially slowed but then accelerated while braking. Result was a collision with vehicle on exit ramp. Vehicle is still at collision shop. There was no forward collision warning. Air bags did not deploy despite impact that resulted in radiator being punctured by hitch of pick-up truck.
Additional Notes:
Exiting I-75, vehicle initially slowed but then accelerated while braking. Result was a collision with vehicle on exit ramp. Vehicle is still at collision shop. There was no forward collision warning. Air bags did not deploy despite impact that resulted in radiator being punctured by hitch of pick-up truck.
Mfg Campaign: 11503498
Recall Date: Jan 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Exiting I-75, vehicle initially slowed but then accelerated while braking. Result was a collision with vehicle on exit ramp. Vehicle is still at collision shop. There was no forward collision warning. Air bags did not deploy despite impact that resulted in radiator being punctured by hitch of pick-up truck.
Corrective Action:
Exiting I-75, vehicle initially slowed but then accelerated while braking. Result was a collision with vehicle on exit ramp. Vehicle is still at collision shop. There was no forward collision warning. Air bags did not deploy despite impact that resulted in radiator being punctured by hitch of pick-up truck.
Additional Notes:
Exiting I-75, vehicle initially slowed but then accelerated while braking. Result was a collision with vehicle on exit ramp. Vehicle is still at collision shop. There was no forward collision warning. Air bags did not deploy despite impact that resulted in radiator being punctured by hitch of pick-up truck.
Mfg Campaign: 11503498
Recall Date: Jan 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission lurches or stalls. A check engine light will come on and says to service the transmission. While moving it will automatically detect a problem them engage the parking brake. While the check engine light is on, it will not go into gear. It will put itself in park if i try and out it in drive or reverse it just wont move. Has been going on since 6,000 miles and Chrysler constantly tells me there's no problem and it's normal. Now at 50,000 miles and it's still a huge issue. Chrysler has failed to document every time I've complained about it. Refused to give service records.
Corrective Action:
The transmission lurches or stalls. A check engine light will come on and says to service the transmission. While moving it will automatically detect a problem them engage the parking brake. While the check engine light is on, it will not go into gear. It will put itself in park if i try and out it in drive or reverse it just wont move. Has been going on since 6,000 miles and Chrysler constantly tells me there's no problem and it's normal. Now at 50,000 miles and it's still a huge issue. Chrysler has failed to document every time I've complained about it. Refused to give service records.
Additional Notes:
The transmission lurches or stalls. A check engine light will come on and says to service the transmission. While moving it will automatically detect a problem them engage the parking brake. While the check engine light is on, it will not go into gear. It will put itself in park if i try and out it in drive or reverse it just wont move. Has been going on since 6,000 miles and Chrysler constantly tells me there's no problem and it's normal. Now at 50,000 miles and it's still a huge issue. Chrysler has failed to document every time I've complained about it. Refused to give service records.
Mfg Campaign: 11500581
Recall Date: Jan 7, 2023
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