Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S44
Recall Date: Jun 24, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S37
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
FCA US LLC (Chrysler) is recalling certain model year 2015-2016 Chrysler Town and Country, and 2014-2015 Dodge Grand Caravan vehicles manufactured August 16, 2014, to December 5, 2015. The windshield on the affected vehicles may have been installed using expired urethane primer, allowing the windshield to become displaced in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 212, "Windshield Mounting."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S02
Recall Date: Jan 28, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R53
Recall Date: Sep 24, 2015
Consumer Complaints
645 ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS PURCHASED ON AUGUST 3, 2016 AND WAS DELIVERED TO THE CUSTOMER ON AUGUST 4, 2016. THE CONTACT LATER DISCOVERED THAT THE VIN HAD AN INCOMPLETE RECALL AT THE TIME OF DELIVERY, NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS PURCHASED ON AUGUST 3, 2016 AND WAS DELIVERED TO THE CUSTOMER ON AUGUST 4, 2016. THE CONTACT LATER DISCOVERED THAT THE VIN HAD AN INCOMPLETE RECALL AT THE TIME OF DELIVERY, NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS PURCHASED ON AUGUST 3, 2016 AND WAS DELIVERED TO THE CUSTOMER ON AUGUST 4, 2016. THE CONTACT LATER DISCOVERED THAT THE VIN HAD AN INCOMPLETE RECALL AT THE TIME OF DELIVERY, NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Mfg Campaign: 10899702
Recall Date: Aug 31, 2016
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
ON JULY 30, 2016 I WAS SOLD A MINI-VAN WHICH HAD A RECALL ISSUED 2 DAYS PRIOR, ON JULY 28TH. THE DEALER HAS REFUSED TO ACKNOWLEDGE THAT THEY SOLD ME A VEHICLE WITH AN ACTIVE POWER TRAIN DEFECT.
Corrective Action:
ON JULY 30, 2016 I WAS SOLD A MINI-VAN WHICH HAD A RECALL ISSUED 2 DAYS PRIOR, ON JULY 28TH. THE DEALER HAS REFUSED TO ACKNOWLEDGE THAT THEY SOLD ME A VEHICLE WITH AN ACTIVE POWER TRAIN DEFECT.
Additional Notes:
ON JULY 30, 2016 I WAS SOLD A MINI-VAN WHICH HAD A RECALL ISSUED 2 DAYS PRIOR, ON JULY 28TH. THE DEALER HAS REFUSED TO ACKNOWLEDGE THAT THEY SOLD ME A VEHICLE WITH AN ACTIVE POWER TRAIN DEFECT.
Mfg Campaign: 10899840
Recall Date: Aug 31, 2016
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) AND ATTEMPTED TO SCHEDULE A RECALL REPAIR. THE DEALER WAS UNABLE TO SCHEDULE THE REPAIR WITHIN A REASONABLE TIME FRAME. THE DEALER INDICATED THAT THE EARLIEST REPAIR WOULD BE SEPTEMBER 9, 2016. THE MANUFACTURER WAS INFORMED AND WAS UNABLE TO PROVIDE A MORE REASONABLE TIME FRAME. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) AND ATTEMPTED TO SCHEDULE A RECALL REPAIR. THE DEALER WAS UNABLE TO SCHEDULE THE REPAIR WITHIN A REASONABLE TIME FRAME. THE DEALER INDICATED THAT THE EARLIEST REPAIR WOULD BE SEPTEMBER 9, 2016. THE MANUFACTURER WAS INFORMED AND WAS UNABLE TO PROVIDE A MORE REASONABLE TIME FRAME. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) AND ATTEMPTED TO SCHEDULE A RECALL REPAIR. THE DEALER WAS UNABLE TO SCHEDULE THE REPAIR WITHIN A REASONABLE TIME FRAME. THE DEALER INDICATED THAT THE EARLIEST REPAIR WOULD BE SEPTEMBER 9, 2016. THE MANUFACTURER WAS INFORMED AND WAS UNABLE TO PROVIDE A MORE REASONABLE TIME FRAME. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 10898172
Recall Date: Aug 24, 2016
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 10894435
Recall Date: Aug 9, 2016
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
I WAS ATTEMPTING TO MOVE THE SECOND ROW BUCKET SEAT FORWARD. I PULLED ON THE SIDE OF THE SEAT AND THE ENTIRE SEAT FOLDED, INCLUDING THE HEADREST. MY HAND WAS NEAR THE HEADREST, AND WHEN THE HEAD REST CLOSED, MY FINGER WAS CAUGHT UNDER WHERE THE BARS THAT SUPPORT THE HEAD REST AND THE HEAD REST AND THE TIP OF MY FINGER WAS CRUSHED AND FRACTURED. WHEN THE HEADREST CLOSES THE IMPACT IS SO FORCEFUL. I DON'T HAVE A VIN SINCE THIS WAS A RENTAL.
Corrective Action:
I WAS ATTEMPTING TO MOVE THE SECOND ROW BUCKET SEAT FORWARD. I PULLED ON THE SIDE OF THE SEAT AND THE ENTIRE SEAT FOLDED, INCLUDING THE HEADREST. MY HAND WAS NEAR THE HEADREST, AND WHEN THE HEAD REST CLOSED, MY FINGER WAS CAUGHT UNDER WHERE THE BARS THAT SUPPORT THE HEAD REST AND THE HEAD REST AND THE TIP OF MY FINGER WAS CRUSHED AND FRACTURED. WHEN THE HEADREST CLOSES THE IMPACT IS SO FORCEFUL. I DON'T HAVE A VIN SINCE THIS WAS A RENTAL.
Additional Notes:
I WAS ATTEMPTING TO MOVE THE SECOND ROW BUCKET SEAT FORWARD. I PULLED ON THE SIDE OF THE SEAT AND THE ENTIRE SEAT FOLDED, INCLUDING THE HEADREST. MY HAND WAS NEAR THE HEADREST, AND WHEN THE HEAD REST CLOSED, MY FINGER WAS CAUGHT UNDER WHERE THE BARS THAT SUPPORT THE HEAD REST AND THE HEAD REST AND THE TIP OF MY FINGER WAS CRUSHED AND FRACTURED. WHEN THE HEADREST CLOSES THE IMPACT IS SO FORCEFUL. I DON'T HAVE A VIN SINCE THIS WAS A RENTAL.
Mfg Campaign: 10864006
Recall Date: May 9, 2016
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury