Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain Mopar Stage 1 Kit Performance Packages Powertrain Control Modules (PCM) Part Numbers P5160023, P5160025, and Demon Crate PCM Part Number 68412287AA. The PCMs are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U82, U83
Recall Date: Jul 12, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Consumer Complaints
107 ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I see a possible rollback on MY vehicle, the dealer sold it to me around 13,500 miles, carfax shows a possible rollback. Vehicle sold by Moritz Chevrolet Fort Worth, TexasFort Worth, TX Fort Worth, Texas817-696-2000 moritzchevrolet.com
Corrective Action:
I see a possible rollback on MY vehicle, the dealer sold it to me around 13,500 miles, carfax shows a possible rollback. Vehicle sold by Moritz Chevrolet Fort Worth, TexasFort Worth, TX Fort Worth, Texas817-696-2000 moritzchevrolet.com
Additional Notes:
I see a possible rollback on MY vehicle, the dealer sold it to me around 13,500 miles, carfax shows a possible rollback. Vehicle sold by Moritz Chevrolet Fort Worth, TexasFort Worth, TX Fort Worth, Texas817-696-2000 moritzchevrolet.com
Mfg Campaign: 11673389
Recall Date: Jul 14, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
When making a sharp turn where you need to turn the wheel fully to the left or right, the car steering would lock up and a power steering indicator light would appear on the dashboard. I would have to shut the vehicle off and restart it for the light to turn off and resume steering functionality. The car was inspected by the dealership and the indicated that it showed the error code happened one time, however we recently purchased the vehicle with 19,000 miles, so not sure if the happened before we purchased the car and the used car dealer reset the codes. This issue has happened many times over the last 3 months.
Corrective Action:
When making a sharp turn where you need to turn the wheel fully to the left or right, the car steering would lock up and a power steering indicator light would appear on the dashboard. I would have to shut the vehicle off and restart it for the light to turn off and resume steering functionality. The car was inspected by the dealership and the indicated that it showed the error code happened one time, however we recently purchased the vehicle with 19,000 miles, so not sure if the happened before we purchased the car and the used car dealer reset the codes. This issue has happened many times over the last 3 months.
Additional Notes:
When making a sharp turn where you need to turn the wheel fully to the left or right, the car steering would lock up and a power steering indicator light would appear on the dashboard. I would have to shut the vehicle off and restart it for the light to turn off and resume steering functionality. The car was inspected by the dealership and the indicated that it showed the error code happened one time, however we recently purchased the vehicle with 19,000 miles, so not sure if the happened before we purchased the car and the used car dealer reset the codes. This issue has happened many times over the last 3 months.
Mfg Campaign: 11673009
Recall Date: Jul 12, 2025
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
My 2016 Dodge Challenger has less then 38,000 miles. I don’t even drive it in the rain to keep it spotless. I have taken great care of it. It started making a knocking noise from underneath the car. Took it to the dodge dealership & found out the drive shaft is bad.If you google 2016 Dodge challenger sxt drive shaft issue you will see that this is a nation wide problem starting from 2015 to 2018. I think Dodge should be responsible for fixing this issue. Its not right,
Corrective Action:
My 2016 Dodge Challenger has less then 38,000 miles. I don’t even drive it in the rain to keep it spotless. I have taken great care of it. It started making a knocking noise from underneath the car. Took it to the dodge dealership & found out the drive shaft is bad.If you google 2016 Dodge challenger sxt drive shaft issue you will see that this is a nation wide problem starting from 2015 to 2018. I think Dodge should be responsible for fixing this issue. Its not right,
Additional Notes:
My 2016 Dodge Challenger has less then 38,000 miles. I don’t even drive it in the rain to keep it spotless. I have taken great care of it. It started making a knocking noise from underneath the car. Took it to the dodge dealership & found out the drive shaft is bad.If you google 2016 Dodge challenger sxt drive shaft issue you will see that this is a nation wide problem starting from 2015 to 2018. I think Dodge should be responsible for fixing this issue. Its not right,
Mfg Campaign: 11664047
Recall Date: May 30, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
My 2016 Dodge Challenger has less then 38,000 miles. I don’t even drive it in the rain to keep it spotless. I have taken great care of it. It started making a knocking noise from underneath the car. Took it to the dodge dealership & found out the drive shaft is bad.If you google 2016 Dodge challenger sxt drive shaft issue you will see that this is a nation wide problem starting from 2015 to 2018. I think Dodge should be responsible for fixing this issue. Its not right,
Corrective Action:
My 2016 Dodge Challenger has less then 38,000 miles. I don’t even drive it in the rain to keep it spotless. I have taken great care of it. It started making a knocking noise from underneath the car. Took it to the dodge dealership & found out the drive shaft is bad.If you google 2016 Dodge challenger sxt drive shaft issue you will see that this is a nation wide problem starting from 2015 to 2018. I think Dodge should be responsible for fixing this issue. Its not right,
Additional Notes:
My 2016 Dodge Challenger has less then 38,000 miles. I don’t even drive it in the rain to keep it spotless. I have taken great care of it. It started making a knocking noise from underneath the car. Took it to the dodge dealership & found out the drive shaft is bad.If you google 2016 Dodge challenger sxt drive shaft issue you will see that this is a nation wide problem starting from 2015 to 2018. I think Dodge should be responsible for fixing this issue. Its not right,
Mfg Campaign: 11664047
Recall Date: May 30, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Hemi Tick. The problem is so bad there is a common name for Stelantis 5.7 Hemi engine. Nothing else needs to be said the problem is well documented.
Corrective Action:
Hemi Tick. The problem is so bad there is a common name for Stelantis 5.7 Hemi engine. Nothing else needs to be said the problem is well documented.
Additional Notes:
Hemi Tick. The problem is so bad there is a common name for Stelantis 5.7 Hemi engine. Nothing else needs to be said the problem is well documented.
Mfg Campaign: 11639234
Recall Date: Jan 28, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Dodge Challenger. The contact stated that while operating the vehicle, the "Power Steering" warning light illuminated, and the vehicle lost power steering functionality. During the failure, the steering wheel was difficult to turn in either direction. After restarting the vehicle, the failure was self-corrected, and vehicle operated normally. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 102,000.
Corrective Action:
The contact owns a 2016 Dodge Challenger. The contact stated that while operating the vehicle, the "Power Steering" warning light illuminated, and the vehicle lost power steering functionality. During the failure, the steering wheel was difficult to turn in either direction. After restarting the vehicle, the failure was self-corrected, and vehicle operated normally. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 102,000.
Additional Notes:
The contact owns a 2016 Dodge Challenger. The contact stated that while operating the vehicle, the "Power Steering" warning light illuminated, and the vehicle lost power steering functionality. During the failure, the steering wheel was difficult to turn in either direction. After restarting the vehicle, the failure was self-corrected, and vehicle operated normally. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 102,000.
Mfg Campaign: 11627298
Recall Date: Nov 25, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I had a recall fixed at dodge for PCM since then service power steering comes on and the steering wheel locks up sometimes I'm driving and it seizes up it started at 37000 miles And when my extended warranty was up 3yr manufacture 6 yr extended warranty but since we purchased it in the beginning the warranty overlapped not fair since I should have had 9 yrs now I can't even drive my car more than 15minutes also it's very dangerous that I can be driving and all of a sudden can't turn the steering.
Corrective Action:
I had a recall fixed at dodge for PCM since then service power steering comes on and the steering wheel locks up sometimes I'm driving and it seizes up it started at 37000 miles And when my extended warranty was up 3yr manufacture 6 yr extended warranty but since we purchased it in the beginning the warranty overlapped not fair since I should have had 9 yrs now I can't even drive my car more than 15minutes also it's very dangerous that I can be driving and all of a sudden can't turn the steering.
Additional Notes:
I had a recall fixed at dodge for PCM since then service power steering comes on and the steering wheel locks up sometimes I'm driving and it seizes up it started at 37000 miles And when my extended warranty was up 3yr manufacture 6 yr extended warranty but since we purchased it in the beginning the warranty overlapped not fair since I should have had 9 yrs now I can't even drive my car more than 15minutes also it's very dangerous that I can be driving and all of a sudden can't turn the steering.
Mfg Campaign: 11607381
Recall Date: Aug 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I had a recall fixed at dodge for PCM since then service power steering comes on and the steering wheel locks up sometimes I'm driving and it seizes up it started at 37000 miles And when my extended warranty was up 3yr manufacture 6 yr extended warranty but since we purchased it in the beginning the warranty overlapped not fair since I should have had 9 yrs now I can't even drive my car more than 15minutes also it's very dangerous that I can be driving and all of a sudden can't turn the steering.
Corrective Action:
I had a recall fixed at dodge for PCM since then service power steering comes on and the steering wheel locks up sometimes I'm driving and it seizes up it started at 37000 miles And when my extended warranty was up 3yr manufacture 6 yr extended warranty but since we purchased it in the beginning the warranty overlapped not fair since I should have had 9 yrs now I can't even drive my car more than 15minutes also it's very dangerous that I can be driving and all of a sudden can't turn the steering.
Additional Notes:
I had a recall fixed at dodge for PCM since then service power steering comes on and the steering wheel locks up sometimes I'm driving and it seizes up it started at 37000 miles And when my extended warranty was up 3yr manufacture 6 yr extended warranty but since we purchased it in the beginning the warranty overlapped not fair since I should have had 9 yrs now I can't even drive my car more than 15minutes also it's very dangerous that I can be driving and all of a sudden can't turn the steering.
Mfg Campaign: 11607381
Recall Date: Aug 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I had a recall fixed at dodge for PCM since then service power steering comes on and the steering wheel locks up sometimes I'm driving and it seizes up it started at 37000 miles And when my extended warranty was up 3yr manufacture 6 yr extended warranty but since we purchased it in the beginning the warranty overlapped not fair since I should have had 9 yrs now I can't even drive my car more than 15minutes also it's very dangerous that I can be driving and all of a sudden can't turn the steering.
Corrective Action:
I had a recall fixed at dodge for PCM since then service power steering comes on and the steering wheel locks up sometimes I'm driving and it seizes up it started at 37000 miles And when my extended warranty was up 3yr manufacture 6 yr extended warranty but since we purchased it in the beginning the warranty overlapped not fair since I should have had 9 yrs now I can't even drive my car more than 15minutes also it's very dangerous that I can be driving and all of a sudden can't turn the steering.
Additional Notes:
I had a recall fixed at dodge for PCM since then service power steering comes on and the steering wheel locks up sometimes I'm driving and it seizes up it started at 37000 miles And when my extended warranty was up 3yr manufacture 6 yr extended warranty but since we purchased it in the beginning the warranty overlapped not fair since I should have had 9 yrs now I can't even drive my car more than 15minutes also it's very dangerous that I can be driving and all of a sudden can't turn the steering.
Mfg Campaign: 11607381
Recall Date: Aug 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Center bond of crankshaft Damper falling-off front of engines on the highway due to defective bonding material in manufacturing causing failure in rubber bonding. At highways speeds, a 10lb chunk of metal will fall-off HEMI engines & create a flying projectile at other motorists on the road causing damage or death to other vehicles/drivers and/or pedestrians. Owners who are unaware of this safety-issue will be unaware that their crankshaft-damper has fallen off due to not realizing a piece of the engine is now missing, thus creating possibility of engine failure due to No Vibration Dampening any longer attached to the crankshaft pulley.
Corrective Action:
Center bond of crankshaft Damper falling-off front of engines on the highway due to defective bonding material in manufacturing causing failure in rubber bonding. At highways speeds, a 10lb chunk of metal will fall-off HEMI engines & create a flying projectile at other motorists on the road causing damage or death to other vehicles/drivers and/or pedestrians. Owners who are unaware of this safety-issue will be unaware that their crankshaft-damper has fallen off due to not realizing a piece of the engine is now missing, thus creating possibility of engine failure due to No Vibration Dampening any longer attached to the crankshaft pulley.
Additional Notes:
Center bond of crankshaft Damper falling-off front of engines on the highway due to defective bonding material in manufacturing causing failure in rubber bonding. At highways speeds, a 10lb chunk of metal will fall-off HEMI engines & create a flying projectile at other motorists on the road causing damage or death to other vehicles/drivers and/or pedestrians. Owners who are unaware of this safety-issue will be unaware that their crankshaft-damper has fallen off due to not realizing a piece of the engine is now missing, thus creating possibility of engine failure due to No Vibration Dampening any longer attached to the crankshaft pulley.
Mfg Campaign: 11593203
Recall Date: Jun 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Center bond of crankshaft Damper falling-off front of engines on the highway due to defective bonding material in manufacturing causing failure in rubber bonding. At highways speeds, a 10lb chunk of metal will fall-off HEMI engines & create a flying projectile at other motorists on the road causing damage or death to other vehicles/drivers and/or pedestrians. Owners who are unaware of this safety-issue will be unaware that their crankshaft-damper has fallen off due to not realizing a piece of the engine is now missing, thus creating possibility of engine failure due to No Vibration Dampening any longer attached to the crankshaft pulley.
Corrective Action:
Center bond of crankshaft Damper falling-off front of engines on the highway due to defective bonding material in manufacturing causing failure in rubber bonding. At highways speeds, a 10lb chunk of metal will fall-off HEMI engines & create a flying projectile at other motorists on the road causing damage or death to other vehicles/drivers and/or pedestrians. Owners who are unaware of this safety-issue will be unaware that their crankshaft-damper has fallen off due to not realizing a piece of the engine is now missing, thus creating possibility of engine failure due to No Vibration Dampening any longer attached to the crankshaft pulley.
Additional Notes:
Center bond of crankshaft Damper falling-off front of engines on the highway due to defective bonding material in manufacturing causing failure in rubber bonding. At highways speeds, a 10lb chunk of metal will fall-off HEMI engines & create a flying projectile at other motorists on the road causing damage or death to other vehicles/drivers and/or pedestrians. Owners who are unaware of this safety-issue will be unaware that their crankshaft-damper has fallen off due to not realizing a piece of the engine is now missing, thus creating possibility of engine failure due to No Vibration Dampening any longer attached to the crankshaft pulley.
Mfg Campaign: 11593203
Recall Date: Jun 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Center LED Tail Lights burned out. No damage or modification done. Fuses checked. Unit failed. 41,000 miles
Corrective Action:
Center LED Tail Lights burned out. No damage or modification done. Fuses checked. Unit failed. 41,000 miles
Additional Notes:
Center LED Tail Lights burned out. No damage or modification done. Fuses checked. Unit failed. 41,000 miles
Mfg Campaign: 11574523
Recall Date: Feb 28, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Tipman module is melting and has a burning smell and black marks where there has been spark. Fire hazard. Draws too many amps from headlights. Drivers side seatbelt won't register and seatbelt airbag light is on.
Corrective Action:
Tipman module is melting and has a burning smell and black marks where there has been spark. Fire hazard. Draws too many amps from headlights. Drivers side seatbelt won't register and seatbelt airbag light is on.
Additional Notes:
Tipman module is melting and has a burning smell and black marks where there has been spark. Fire hazard. Draws too many amps from headlights. Drivers side seatbelt won't register and seatbelt airbag light is on.
Mfg Campaign: 11568974
Recall Date: Jan 31, 2024
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
Tipman module is melting and has a burning smell and black marks where there has been spark. Fire hazard. Draws too many amps from headlights. Drivers side seatbelt won't register and seatbelt airbag light is on.
Corrective Action:
Tipman module is melting and has a burning smell and black marks where there has been spark. Fire hazard. Draws too many amps from headlights. Drivers side seatbelt won't register and seatbelt airbag light is on.
Additional Notes:
Tipman module is melting and has a burning smell and black marks where there has been spark. Fire hazard. Draws too many amps from headlights. Drivers side seatbelt won't register and seatbelt airbag light is on.
Mfg Campaign: 11568974
Recall Date: Jan 31, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Tipman module is melting and has a burning smell and black marks where there has been spark. Fire hazard. Draws too many amps from headlights. Drivers side seatbelt won't register and seatbelt airbag light is on.
Corrective Action:
Tipman module is melting and has a burning smell and black marks where there has been spark. Fire hazard. Draws too many amps from headlights. Drivers side seatbelt won't register and seatbelt airbag light is on.
Additional Notes:
Tipman module is melting and has a burning smell and black marks where there has been spark. Fire hazard. Draws too many amps from headlights. Drivers side seatbelt won't register and seatbelt airbag light is on.
Mfg Campaign: 11568974
Recall Date: Jan 31, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
There is a tsb for all 392 and hellcats regarding the Radio Frequency Hub Module (RFHM) Update. This prevents thief’s from stealing your car and making a new key fob with their own programming tool. I was told today that my vehicle does not qualify because it’s a manual transmission. My car was stolen December 11 and if I had that update for the key fob it would have prevented them from stealing my car. I was able to recover the car and wanted to do have the Radio Frequency Hub Module (RFHM) Update. My car because it’s a manual now is a huge risk where the automatics have some what of a chance from them not taking the car. I feel that’s it’s completely unfair and doesn’t make sense why I wouldn’t not be able to have it done especially since this tsb came out a year ago.
Corrective Action:
There is a tsb for all 392 and hellcats regarding the Radio Frequency Hub Module (RFHM) Update. This prevents thief’s from stealing your car and making a new key fob with their own programming tool. I was told today that my vehicle does not qualify because it’s a manual transmission. My car was stolen December 11 and if I had that update for the key fob it would have prevented them from stealing my car. I was able to recover the car and wanted to do have the Radio Frequency Hub Module (RFHM) Update. My car because it’s a manual now is a huge risk where the automatics have some what of a chance from them not taking the car. I feel that’s it’s completely unfair and doesn’t make sense why I wouldn’t not be able to have it done especially since this tsb came out a year ago.
Additional Notes:
There is a tsb for all 392 and hellcats regarding the Radio Frequency Hub Module (RFHM) Update. This prevents thief’s from stealing your car and making a new key fob with their own programming tool. I was told today that my vehicle does not qualify because it’s a manual transmission. My car was stolen December 11 and if I had that update for the key fob it would have prevented them from stealing my car. I was able to recover the car and wanted to do have the Radio Frequency Hub Module (RFHM) Update. My car because it’s a manual now is a huge risk where the automatics have some what of a chance from them not taking the car. I feel that’s it’s completely unfair and doesn’t make sense why I wouldn’t not be able to have it done especially since this tsb came out a year ago.
Mfg Campaign: 11564738
Recall Date: Jan 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Was taking off from a red light, got to about 15 MPH and there was a loud bang and I felt it from under the car. It then felt like I was dragging something under the car, but that couldn't be as I was behind another car and if there were something in the road, they would have hit it. I managed to pull over to the side of the road. I put it in park and tried to turn it off. It wouldn't turn off and the "P" on the shifter was blinking and so was the "Run" light. It was at that point smoke started coming from under the hood. I grabbed my belongings from the passenger compartment, but couldn't open the trunk. It was then that flames started showing. I got away from it and started calling 911. Just then a police car arrived and they radioed for fire. It was afterwards I noticed that from the place it happened, to the spot I was able to stop, there was a long line of transmission fluid and when they towed the burned car, there was lots of transmission fluid. The car had low mileage and maintained as required. It was still under extended warranty. I contacted Chrysler customer care and they had the car "inspected" but found nothing to have gone wrong and that fires happen. This is wrong and unfair as there was a major mechanical issue that resulted in a fire and the loss of my vehicle. If this had happen a couple minutes earlier, I would have been on the freeway and certainly would have crashed and possibly died.
Corrective Action:
Was taking off from a red light, got to about 15 MPH and there was a loud bang and I felt it from under the car. It then felt like I was dragging something under the car, but that couldn't be as I was behind another car and if there were something in the road, they would have hit it. I managed to pull over to the side of the road. I put it in park and tried to turn it off. It wouldn't turn off and the "P" on the shifter was blinking and so was the "Run" light. It was at that point smoke started coming from under the hood. I grabbed my belongings from the passenger compartment, but couldn't open the trunk. It was then that flames started showing. I got away from it and started calling 911. Just then a police car arrived and they radioed for fire. It was afterwards I noticed that from the place it happened, to the spot I was able to stop, there was a long line of transmission fluid and when they towed the burned car, there was lots of transmission fluid. The car had low mileage and maintained as required. It was still under extended warranty. I contacted Chrysler customer care and they had the car "inspected" but found nothing to have gone wrong and that fires happen. This is wrong and unfair as there was a major mechanical issue that resulted in a fire and the loss of my vehicle. If this had happen a couple minutes earlier, I would have been on the freeway and certainly would have crashed and possibly died.
Additional Notes:
Was taking off from a red light, got to about 15 MPH and there was a loud bang and I felt it from under the car. It then felt like I was dragging something under the car, but that couldn't be as I was behind another car and if there were something in the road, they would have hit it. I managed to pull over to the side of the road. I put it in park and tried to turn it off. It wouldn't turn off and the "P" on the shifter was blinking and so was the "Run" light. It was at that point smoke started coming from under the hood. I grabbed my belongings from the passenger compartment, but couldn't open the trunk. It was then that flames started showing. I got away from it and started calling 911. Just then a police car arrived and they radioed for fire. It was afterwards I noticed that from the place it happened, to the spot I was able to stop, there was a long line of transmission fluid and when they towed the burned car, there was lots of transmission fluid. The car had low mileage and maintained as required. It was still under extended warranty. I contacted Chrysler customer care and they had the car "inspected" but found nothing to have gone wrong and that fires happen. This is wrong and unfair as there was a major mechanical issue that resulted in a fire and the loss of my vehicle. If this had happen a couple minutes earlier, I would have been on the freeway and certainly would have crashed and possibly died.
Mfg Campaign: 11547811
Recall Date: Oct 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Potential Consequences:
The contact owns a 2016 Dodge Challenger. The contact stated on several occasions while driving at various speeds, the contact became aware of an abnormal gasoline odor. The vehicle was parked at the residence. The contact stated that an independent mechanic diagnosed that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 224,000.
Corrective Action:
The contact owns a 2016 Dodge Challenger. The contact stated on several occasions while driving at various speeds, the contact became aware of an abnormal gasoline odor. The vehicle was parked at the residence. The contact stated that an independent mechanic diagnosed that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 224,000.
Additional Notes:
The contact owns a 2016 Dodge Challenger. The contact stated on several occasions while driving at various speeds, the contact became aware of an abnormal gasoline odor. The vehicle was parked at the residence. The contact stated that an independent mechanic diagnosed that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 224,000.
Mfg Campaign: 11545383
Recall Date: Sep 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN:DRIVELINE:DRIVESHAFT
Potential Consequences:
The contact owns a 2016 Dodge Challenger. The contact stated while her husband was driving 35 MPH, he heard an abnormal sound. The contact stated no warning light was illuminated. The driver took the vehicle to an independent mechanic to be diagnosed. The contact was informed that the driveshaft needed to be replaced. The vehicle was not repaired. The contact took the vehicle to the local dealer, where it was confirmed that the driveshaft needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer had not been informed of the failure. The failure mileage was approximately 16,000.
Corrective Action:
The contact owns a 2016 Dodge Challenger. The contact stated while her husband was driving 35 MPH, he heard an abnormal sound. The contact stated no warning light was illuminated. The driver took the vehicle to an independent mechanic to be diagnosed. The contact was informed that the driveshaft needed to be replaced. The vehicle was not repaired. The contact took the vehicle to the local dealer, where it was confirmed that the driveshaft needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer had not been informed of the failure. The failure mileage was approximately 16,000.
Additional Notes:
The contact owns a 2016 Dodge Challenger. The contact stated while her husband was driving 35 MPH, he heard an abnormal sound. The contact stated no warning light was illuminated. The driver took the vehicle to an independent mechanic to be diagnosed. The contact was informed that the driveshaft needed to be replaced. The vehicle was not repaired. The contact took the vehicle to the local dealer, where it was confirmed that the driveshaft needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer had not been informed of the failure. The failure mileage was approximately 16,000.
Mfg Campaign: 11530614
Recall Date: Jul 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
2016 DODGE CHALLENGER 39,900 MILES. DRIVE TRAIN COMPLETLY BROKEN OFF. MY SAFETY AND OTHERS STEERING PROBLEMS. SUDDEN LACK OF POWER TO TIRES. THIS CAR IS DRIVEN VERY LITTLE AND IS DRIVEN LIKE A GRANDMA. THIS DRIVE TRAIN SHOULD NEVER HAD BEEN AND ISSUE. THERE SHOULD BE RECALLS ON THIS. I AM HAVING TO PAY $2500 TO GET IT REPLACED. THE ONLY WARNING I HAD WAS I NOTICED IT WASN'T POWERING LIKE IT SHOULD OR TURNING LIKE IT SHOULD. EVEN THOUGH ITS 7 YEARS OLD, THE MILEAGE ON IT PROVES ITS A WELL TAKEN CARE OF VEHICLE.
Corrective Action:
2016 DODGE CHALLENGER 39,900 MILES. DRIVE TRAIN COMPLETLY BROKEN OFF. MY SAFETY AND OTHERS STEERING PROBLEMS. SUDDEN LACK OF POWER TO TIRES. THIS CAR IS DRIVEN VERY LITTLE AND IS DRIVEN LIKE A GRANDMA. THIS DRIVE TRAIN SHOULD NEVER HAD BEEN AND ISSUE. THERE SHOULD BE RECALLS ON THIS. I AM HAVING TO PAY $2500 TO GET IT REPLACED. THE ONLY WARNING I HAD WAS I NOTICED IT WASN'T POWERING LIKE IT SHOULD OR TURNING LIKE IT SHOULD. EVEN THOUGH ITS 7 YEARS OLD, THE MILEAGE ON IT PROVES ITS A WELL TAKEN CARE OF VEHICLE.
Additional Notes:
2016 DODGE CHALLENGER 39,900 MILES. DRIVE TRAIN COMPLETLY BROKEN OFF. MY SAFETY AND OTHERS STEERING PROBLEMS. SUDDEN LACK OF POWER TO TIRES. THIS CAR IS DRIVEN VERY LITTLE AND IS DRIVEN LIKE A GRANDMA. THIS DRIVE TRAIN SHOULD NEVER HAD BEEN AND ISSUE. THERE SHOULD BE RECALLS ON THIS. I AM HAVING TO PAY $2500 TO GET IT REPLACED. THE ONLY WARNING I HAD WAS I NOTICED IT WASN'T POWERING LIKE IT SHOULD OR TURNING LIKE IT SHOULD. EVEN THOUGH ITS 7 YEARS OLD, THE MILEAGE ON IT PROVES ITS A WELL TAKEN CARE OF VEHICLE.
Mfg Campaign: 11510975
Recall Date: Mar 9, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury