Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain Mopar Stage 1 Kit Performance Packages Powertrain Control Modules (PCM) Part Numbers P5160023, P5160025, and Demon Crate PCM Part Number 68412287AA. The PCMs are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U82, U83
Recall Date: Jul 12, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Consumer Complaints
107 ComplaintsChrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
Sounds as if the front wheels are hitting against something as your accelerating but disappears when you let off the accelerator
Corrective Action:
Sounds as if the front wheels are hitting against something as your accelerating but disappears when you let off the accelerator
Additional Notes:
Sounds as if the front wheels are hitting against something as your accelerating but disappears when you let off the accelerator
Mfg Campaign: 11501270
Recall Date: Jan 11, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving on the interstate and the ACC/FCW light came on.Then soon after The ABS light came on then the power steering system failed causing the steering wheel to lock while I was driving.I turned my car off in the emergency lane and restarted the car.All of them light when off but then the airbag warning light came on.
Corrective Action:
I was driving on the interstate and the ACC/FCW light came on.Then soon after The ABS light came on then the power steering system failed causing the steering wheel to lock while I was driving.I turned my car off in the emergency lane and restarted the car.All of them light when off but then the airbag warning light came on.
Additional Notes:
I was driving on the interstate and the ACC/FCW light came on.Then soon after The ABS light came on then the power steering system failed causing the steering wheel to lock while I was driving.I turned my car off in the emergency lane and restarted the car.All of them light when off but then the airbag warning light came on.
Mfg Campaign: 11497133
Recall Date: Dec 12, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I was driving on the interstate and the ACC/FCW light came on.Then soon after The ABS light came on then the power steering system failed causing the steering wheel to lock while I was driving.I turned my car off in the emergency lane and restarted the car.All of them light when off but then the airbag warning light came on.
Corrective Action:
I was driving on the interstate and the ACC/FCW light came on.Then soon after The ABS light came on then the power steering system failed causing the steering wheel to lock while I was driving.I turned my car off in the emergency lane and restarted the car.All of them light when off but then the airbag warning light came on.
Additional Notes:
I was driving on the interstate and the ACC/FCW light came on.Then soon after The ABS light came on then the power steering system failed causing the steering wheel to lock while I was driving.I turned my car off in the emergency lane and restarted the car.All of them light when off but then the airbag warning light came on.
Mfg Campaign: 11497133
Recall Date: Dec 12, 2022
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I was driving on the interstate and the ACC/FCW light came on.Then soon after The ABS light came on then the power steering system failed causing the steering wheel to lock while I was driving.I turned my car off in the emergency lane and restarted the car.All of them light when off but then the airbag warning light came on.
Corrective Action:
I was driving on the interstate and the ACC/FCW light came on.Then soon after The ABS light came on then the power steering system failed causing the steering wheel to lock while I was driving.I turned my car off in the emergency lane and restarted the car.All of them light when off but then the airbag warning light came on.
Additional Notes:
I was driving on the interstate and the ACC/FCW light came on.Then soon after The ABS light came on then the power steering system failed causing the steering wheel to lock while I was driving.I turned my car off in the emergency lane and restarted the car.All of them light when off but then the airbag warning light came on.
Mfg Campaign: 11497133
Recall Date: Dec 12, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Dodge Challenger. The contact stated that while operating the vehicle, there was a knocking and ticking sound coming from the engine compartment. The vehicle was taken to the local dealer who diagnosed that the engine lifters and rocker's arms were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 78,000.
Corrective Action:
The contact owns a 2016 Dodge Challenger. The contact stated that while operating the vehicle, there was a knocking and ticking sound coming from the engine compartment. The vehicle was taken to the local dealer who diagnosed that the engine lifters and rocker's arms were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 78,000.
Additional Notes:
The contact owns a 2016 Dodge Challenger. The contact stated that while operating the vehicle, there was a knocking and ticking sound coming from the engine compartment. The vehicle was taken to the local dealer who diagnosed that the engine lifters and rocker's arms were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 78,000.
Mfg Campaign: 11483510
Recall Date: Sep 8, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My backup camera doesn’t work at all
Corrective Action:
My backup camera doesn’t work at all
Additional Notes:
My backup camera doesn’t work at all
Mfg Campaign: 11472956
Recall Date: Jul 8, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Uconnect advised me via email that once the 3G bandwidth was no longer functional, that Uconnect would be upgrading to 4G. The list of functions that would be lost would mostly be cellular functions as well as the Assist and 9-1-1 button functions located on the inside rear view mirror. Most of the cellular phone functional loss was partially resolved with a dongle from T-Mobile/Sprint. However, it does not resolve functional loss of the Assist and 9-1-1 buttons on the inside rear view mirror. I believe this to be significant safety concern. I called Uconnect and was told that "we're sorry, but you'll have to use your cell phone in case of an emergency." My experience (law enforcement, EMS, and as an injured driver) dictates that the access and use of a cell phone is not always feasible depending on the structural/electrical damage of the vehicle and/or injuries. Stellantis and Uconnect initially told me that this was not repairable, but I was also told from another Uconnect employee that a recommendation was made to Stellantis, who apparently refused the upgrade/update, but offered no other information. Stellantis will not answer their phones (Not programmed to take messages and hangs up), executive management refuses to reply to email and letters, and my support through a Customer Care Executive Manager was very limited (our communication via email was terminated). I also received a phone call from Stellantis (department not disclosed in this message) a few months later, which I believe to be a method of intimidation.
Corrective Action:
Uconnect advised me via email that once the 3G bandwidth was no longer functional, that Uconnect would be upgrading to 4G. The list of functions that would be lost would mostly be cellular functions as well as the Assist and 9-1-1 button functions located on the inside rear view mirror. Most of the cellular phone functional loss was partially resolved with a dongle from T-Mobile/Sprint. However, it does not resolve functional loss of the Assist and 9-1-1 buttons on the inside rear view mirror. I believe this to be significant safety concern. I called Uconnect and was told that "we're sorry, but you'll have to use your cell phone in case of an emergency." My experience (law enforcement, EMS, and as an injured driver) dictates that the access and use of a cell phone is not always feasible depending on the structural/electrical damage of the vehicle and/or injuries. Stellantis and Uconnect initially told me that this was not repairable, but I was also told from another Uconnect employee that a recommendation was made to Stellantis, who apparently refused the upgrade/update, but offered no other information. Stellantis will not answer their phones (Not programmed to take messages and hangs up), executive management refuses to reply to email and letters, and my support through a Customer Care Executive Manager was very limited (our communication via email was terminated). I also received a phone call from Stellantis (department not disclosed in this message) a few months later, which I believe to be a method of intimidation.
Additional Notes:
Uconnect advised me via email that once the 3G bandwidth was no longer functional, that Uconnect would be upgrading to 4G. The list of functions that would be lost would mostly be cellular functions as well as the Assist and 9-1-1 button functions located on the inside rear view mirror. Most of the cellular phone functional loss was partially resolved with a dongle from T-Mobile/Sprint. However, it does not resolve functional loss of the Assist and 9-1-1 buttons on the inside rear view mirror. I believe this to be significant safety concern. I called Uconnect and was told that "we're sorry, but you'll have to use your cell phone in case of an emergency." My experience (law enforcement, EMS, and as an injured driver) dictates that the access and use of a cell phone is not always feasible depending on the structural/electrical damage of the vehicle and/or injuries. Stellantis and Uconnect initially told me that this was not repairable, but I was also told from another Uconnect employee that a recommendation was made to Stellantis, who apparently refused the upgrade/update, but offered no other information. Stellantis will not answer their phones (Not programmed to take messages and hangs up), executive management refuses to reply to email and letters, and my support through a Customer Care Executive Manager was very limited (our communication via email was terminated). I also received a phone call from Stellantis (department not disclosed in this message) a few months later, which I believe to be a method of intimidation.
Mfg Campaign: 11463115
Recall Date: May 2, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The drive shaft carrier bearing has disintegrated causing the drive shaft to bounce all around unsupported in the drive shaft tunnel. The carrier bearing is located in the middle of the two piece drive shaft. This could cause the drive shaft to break and fly out from under the rear of the car and smashing into the car behind and causing a serious or possible fatal accident, or if the drive shaft drops down towards the front of the car this could this could dig into the road causing the rear of the car to flip up causing a serious or fatal accident. There are no warning lites or indicator. This is happening in many 2016 Dodge Challengers. You can find this out throughout searching in any dodge websites.
Corrective Action:
The drive shaft carrier bearing has disintegrated causing the drive shaft to bounce all around unsupported in the drive shaft tunnel. The carrier bearing is located in the middle of the two piece drive shaft. This could cause the drive shaft to break and fly out from under the rear of the car and smashing into the car behind and causing a serious or possible fatal accident, or if the drive shaft drops down towards the front of the car this could this could dig into the road causing the rear of the car to flip up causing a serious or fatal accident. There are no warning lites or indicator. This is happening in many 2016 Dodge Challengers. You can find this out throughout searching in any dodge websites.
Additional Notes:
The drive shaft carrier bearing has disintegrated causing the drive shaft to bounce all around unsupported in the drive shaft tunnel. The carrier bearing is located in the middle of the two piece drive shaft. This could cause the drive shaft to break and fly out from under the rear of the car and smashing into the car behind and causing a serious or possible fatal accident, or if the drive shaft drops down towards the front of the car this could this could dig into the road causing the rear of the car to flip up causing a serious or fatal accident. There are no warning lites or indicator. This is happening in many 2016 Dodge Challengers. You can find this out throughout searching in any dodge websites.
Mfg Campaign: 11461681
Recall Date: Apr 21, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Driveshaft failed at 58.000 miles. It almost snapped from it's place.
Corrective Action:
Driveshaft failed at 58.000 miles. It almost snapped from it's place.
Additional Notes:
Driveshaft failed at 58.000 miles. It almost snapped from it's place.
Mfg Campaign: 11455286
Recall Date: Mar 5, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The wiring to the headlights are getting hot and visibly showing burn Mark's to the wiring and fuses to the headlights (not halo lights). It is causing the headlights to come on intermittently. Sometimes they come on at night and sometimes they don't. Sometimes they are off and suddenly comes on after miles of driving with my flashers. I can spell the burning sometimes. The Dodge dealership in Douglasville Georgia verified the wire and fuse burning. The dealership technicians spoke of relocating the wires to empty fuse box slots. How will that prevent the wires from burning? This could be a fire hazard. Your assistance is appreciated.
Corrective Action:
The wiring to the headlights are getting hot and visibly showing burn Mark's to the wiring and fuses to the headlights (not halo lights). It is causing the headlights to come on intermittently. Sometimes they come on at night and sometimes they don't. Sometimes they are off and suddenly comes on after miles of driving with my flashers. I can spell the burning sometimes. The Dodge dealership in Douglasville Georgia verified the wire and fuse burning. The dealership technicians spoke of relocating the wires to empty fuse box slots. How will that prevent the wires from burning? This could be a fire hazard. Your assistance is appreciated.
Additional Notes:
The wiring to the headlights are getting hot and visibly showing burn Mark's to the wiring and fuses to the headlights (not halo lights). It is causing the headlights to come on intermittently. Sometimes they come on at night and sometimes they don't. Sometimes they are off and suddenly comes on after miles of driving with my flashers. I can spell the burning sometimes. The Dodge dealership in Douglasville Georgia verified the wire and fuse burning. The dealership technicians spoke of relocating the wires to empty fuse box slots. How will that prevent the wires from burning? This could be a fire hazard. Your assistance is appreciated.
Mfg Campaign: 11454258
Recall Date: Feb 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The rear camera wiring harness becomes loose from opening and closing the trunk. Over time the camera intermittently stops working. I had this repaired once by the dealer under warranty but it keeps happening. Now the warranty is expired so the dealer will not repair unless I pay for it. But the original repair did not solve the problem so I am not willing to pay them. When the camera goes out you have to open the trunk and giggle the wires to get it to work again. This has been an ongoing issues since the car was new. I noticed the recent Tesla recall for this same problem and decided to report it.
Corrective Action:
The rear camera wiring harness becomes loose from opening and closing the trunk. Over time the camera intermittently stops working. I had this repaired once by the dealer under warranty but it keeps happening. Now the warranty is expired so the dealer will not repair unless I pay for it. But the original repair did not solve the problem so I am not willing to pay them. When the camera goes out you have to open the trunk and giggle the wires to get it to work again. This has been an ongoing issues since the car was new. I noticed the recent Tesla recall for this same problem and decided to report it.
Additional Notes:
The rear camera wiring harness becomes loose from opening and closing the trunk. Over time the camera intermittently stops working. I had this repaired once by the dealer under warranty but it keeps happening. Now the warranty is expired so the dealer will not repair unless I pay for it. But the original repair did not solve the problem so I am not willing to pay them. When the camera goes out you have to open the trunk and giggle the wires to get it to work again. This has been an ongoing issues since the car was new. I noticed the recent Tesla recall for this same problem and decided to report it.
Mfg Campaign: 11445702
Recall Date: Dec 31, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The rear trunk lid struts fail to keep the trunk open causing the trunk to close without warning and has hit me in the head several times while unloading groceries. It is also very hard to open as the trunk is quite heavy. This was noted to the dealer during the warranty period but they said they were unable to duplicate it. The struts need replaced. I feel this should be a recall since it has occurred since the vehicle was new. Someone could be severely hurt or become trapped in the trunk. The struts are under designed for the weight of the trunk.
Corrective Action:
The rear trunk lid struts fail to keep the trunk open causing the trunk to close without warning and has hit me in the head several times while unloading groceries. It is also very hard to open as the trunk is quite heavy. This was noted to the dealer during the warranty period but they said they were unable to duplicate it. The struts need replaced. I feel this should be a recall since it has occurred since the vehicle was new. Someone could be severely hurt or become trapped in the trunk. The struts are under designed for the weight of the trunk.
Additional Notes:
The rear trunk lid struts fail to keep the trunk open causing the trunk to close without warning and has hit me in the head several times while unloading groceries. It is also very hard to open as the trunk is quite heavy. This was noted to the dealer during the warranty period but they said they were unable to duplicate it. The struts need replaced. I feel this should be a recall since it has occurred since the vehicle was new. Someone could be severely hurt or become trapped in the trunk. The struts are under designed for the weight of the trunk.
Mfg Campaign: 11445704
Recall Date: Dec 31, 2021
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
2016 Dodge Challenger. Consumer stated that when accelerating the pedal became stuck in the down position.
Corrective Action:
2016 Dodge Challenger. Consumer stated that when accelerating the pedal became stuck in the down position.
Additional Notes:
2016 Dodge Challenger. Consumer stated that when accelerating the pedal became stuck in the down position.
Mfg Campaign: 11418723
Recall Date: May 27, 2021
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
ON APRIL 19TH 2021 MY WIFE WAS TRAVELING BETWEEN 30 -35 MPH IN HER 2016 DODGE CHALLENGER SXT ON A MINOR THOROUGHFARE WHEN A CAR TURNED ABRUPTLY IN FRONT OF HER. MY WIFE'S VEHICLE SUSTAINED SIGNIFICANT DAMAGE TO THE FRONT END AND THE AIRBAGS DID NOT DEPLOY. I HAVE FILED A COMPLAINT WITH THE DODGE CORPORATION AS WELL AS THE THE DEALERSHIP AT WHICH SHE PURCHASED THE VEHICLE NEW. AT THE TIME OF THE COLLISION THE VEHICLE HAD ONLY 32,876 MILES ON IT.
Corrective Action:
ON APRIL 19TH 2021 MY WIFE WAS TRAVELING BETWEEN 30 -35 MPH IN HER 2016 DODGE CHALLENGER SXT ON A MINOR THOROUGHFARE WHEN A CAR TURNED ABRUPTLY IN FRONT OF HER. MY WIFE'S VEHICLE SUSTAINED SIGNIFICANT DAMAGE TO THE FRONT END AND THE AIRBAGS DID NOT DEPLOY. I HAVE FILED A COMPLAINT WITH THE DODGE CORPORATION AS WELL AS THE THE DEALERSHIP AT WHICH SHE PURCHASED THE VEHICLE NEW. AT THE TIME OF THE COLLISION THE VEHICLE HAD ONLY 32,876 MILES ON IT.
Additional Notes:
ON APRIL 19TH 2021 MY WIFE WAS TRAVELING BETWEEN 30 -35 MPH IN HER 2016 DODGE CHALLENGER SXT ON A MINOR THOROUGHFARE WHEN A CAR TURNED ABRUPTLY IN FRONT OF HER. MY WIFE'S VEHICLE SUSTAINED SIGNIFICANT DAMAGE TO THE FRONT END AND THE AIRBAGS DID NOT DEPLOY. I HAVE FILED A COMPLAINT WITH THE DODGE CORPORATION AS WELL AS THE THE DEALERSHIP AT WHICH SHE PURCHASED THE VEHICLE NEW. AT THE TIME OF THE COLLISION THE VEHICLE HAD ONLY 32,876 MILES ON IT.
Mfg Campaign: 11413368
Recall Date: Apr 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
WHEN BRAKING MY HEADLIGHTS WILL GO ON AND OFF RANDOMLY FOR 5 SECONDS AND COME BACK ON. NOTE THIS ISN'T THE HID HEADLAMPS THIS IS THE HALOGEN HEADLAMPS.
Corrective Action:
WHEN BRAKING MY HEADLIGHTS WILL GO ON AND OFF RANDOMLY FOR 5 SECONDS AND COME BACK ON. NOTE THIS ISN'T THE HID HEADLAMPS THIS IS THE HALOGEN HEADLAMPS.
Additional Notes:
WHEN BRAKING MY HEADLIGHTS WILL GO ON AND OFF RANDOMLY FOR 5 SECONDS AND COME BACK ON. NOTE THIS ISN'T THE HID HEADLAMPS THIS IS THE HALOGEN HEADLAMPS.
Mfg Campaign: 11399447
Recall Date: Mar 6, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE CHALLENGER. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE OIL HOUSING FILTER LEAKED ONTO THE ENGINE AND TRANSMISSION. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO WOLFCHASE CHRYSLER DODGE JEEP RAM (8170 US-64, BARTLETT, TN 38133) WHERE IT WAS DIAGNOSED WITH THE OIL HOUSING FILTER NEEDING TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THE PART WAS ON BACK ORDER AND COULD NOT FIX UNTIL THE PART BECAME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE CHALLENGER. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE OIL HOUSING FILTER LEAKED ONTO THE ENGINE AND TRANSMISSION. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO WOLFCHASE CHRYSLER DODGE JEEP RAM (8170 US-64, BARTLETT, TN 38133) WHERE IT WAS DIAGNOSED WITH THE OIL HOUSING FILTER NEEDING TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THE PART WAS ON BACK ORDER AND COULD NOT FIX UNTIL THE PART BECAME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE CHALLENGER. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE OIL HOUSING FILTER LEAKED ONTO THE ENGINE AND TRANSMISSION. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO WOLFCHASE CHRYSLER DODGE JEEP RAM (8170 US-64, BARTLETT, TN 38133) WHERE IT WAS DIAGNOSED WITH THE OIL HOUSING FILTER NEEDING TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THE PART WAS ON BACK ORDER AND COULD NOT FIX UNTIL THE PART BECAME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.
Mfg Campaign: 11397958
Recall Date: Feb 25, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
CHRYSLER MAKER OF DODGE CHALLENGER 2016 AND OTHER MODELS AND OTHER YEARS ARE AWARE OF A MAJOR DEFECT. THE OIL FILTER HOUSING ON MANY MAKES AND MODELS LEAK LOTS OF OIL. AS OF RIGHT NOW THERE ARE 40,000 OF THIS PART ON BACK ORDER. THEY LEAK OIL OVER THE TOP OF THE ENGINE AND TRANSMISSION. THE BURNING OIL PUTS FUMES IN THE CAR AS YOU ARE DRIVING. THIS CAN MAKE YOU SLEEPY AND THE CAR CAN CATCH FIRE IN THE RIGHT ENVIRONMENT. YOU CANT TAKE A PICTURE OF THE PART WITHOUT REMOVING THE UPER AND LOWER INTAKE. I SENT A PIC OF THE OIL IN MY DRIVE. PLEASE GOOGLE THIS AND SEE THAT THIS NOT A ISOLATED THING BUT A COMMON ALWAYS GONNA HAPPEN THING. THE BURNING OIL MAKES ME FEEL SICK.
Corrective Action:
CHRYSLER MAKER OF DODGE CHALLENGER 2016 AND OTHER MODELS AND OTHER YEARS ARE AWARE OF A MAJOR DEFECT. THE OIL FILTER HOUSING ON MANY MAKES AND MODELS LEAK LOTS OF OIL. AS OF RIGHT NOW THERE ARE 40,000 OF THIS PART ON BACK ORDER. THEY LEAK OIL OVER THE TOP OF THE ENGINE AND TRANSMISSION. THE BURNING OIL PUTS FUMES IN THE CAR AS YOU ARE DRIVING. THIS CAN MAKE YOU SLEEPY AND THE CAR CAN CATCH FIRE IN THE RIGHT ENVIRONMENT. YOU CANT TAKE A PICTURE OF THE PART WITHOUT REMOVING THE UPER AND LOWER INTAKE. I SENT A PIC OF THE OIL IN MY DRIVE. PLEASE GOOGLE THIS AND SEE THAT THIS NOT A ISOLATED THING BUT A COMMON ALWAYS GONNA HAPPEN THING. THE BURNING OIL MAKES ME FEEL SICK.
Additional Notes:
CHRYSLER MAKER OF DODGE CHALLENGER 2016 AND OTHER MODELS AND OTHER YEARS ARE AWARE OF A MAJOR DEFECT. THE OIL FILTER HOUSING ON MANY MAKES AND MODELS LEAK LOTS OF OIL. AS OF RIGHT NOW THERE ARE 40,000 OF THIS PART ON BACK ORDER. THEY LEAK OIL OVER THE TOP OF THE ENGINE AND TRANSMISSION. THE BURNING OIL PUTS FUMES IN THE CAR AS YOU ARE DRIVING. THIS CAN MAKE YOU SLEEPY AND THE CAR CAN CATCH FIRE IN THE RIGHT ENVIRONMENT. YOU CANT TAKE A PICTURE OF THE PART WITHOUT REMOVING THE UPER AND LOWER INTAKE. I SENT A PIC OF THE OIL IN MY DRIVE. PLEASE GOOGLE THIS AND SEE THAT THIS NOT A ISOLATED THING BUT A COMMON ALWAYS GONNA HAPPEN THING. THE BURNING OIL MAKES ME FEEL SICK.
Mfg Campaign: 11397787
Recall Date: Feb 24, 2021
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE CHALLENGER. THE CONTACT STATED THAT WHILE DRIVING AT 67 MPH, THE DRIVER CRASHED INTO A PEDESTRIAN WHO WAS JAY WALKING AND SUCCUMBED TO HIS INJURIES. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES TO HIS RIBS FROM THE SEAT BELT AND FACE DUE TO THE WINDSHIELD GLASS SHATTERING WHICH EMBEDDED INTO HIS SKIN BUT NO MEDICAL ATTENTION WAS PROVIDED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE POLICE DEPARTMENT WHERE IT WAS BEING HELD FOR AN INVESTIGATION. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED, THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000. THE VIN WAS NOT AVAILABLE. *DT*JB*DT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE CHALLENGER. THE CONTACT STATED THAT WHILE DRIVING AT 67 MPH, THE DRIVER CRASHED INTO A PEDESTRIAN WHO WAS JAY WALKING AND SUCCUMBED TO HIS INJURIES. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES TO HIS RIBS FROM THE SEAT BELT AND FACE DUE TO THE WINDSHIELD GLASS SHATTERING WHICH EMBEDDED INTO HIS SKIN BUT NO MEDICAL ATTENTION WAS PROVIDED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE POLICE DEPARTMENT WHERE IT WAS BEING HELD FOR AN INVESTIGATION. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED, THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000. THE VIN WAS NOT AVAILABLE. *DT*JB*DT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE CHALLENGER. THE CONTACT STATED THAT WHILE DRIVING AT 67 MPH, THE DRIVER CRASHED INTO A PEDESTRIAN WHO WAS JAY WALKING AND SUCCUMBED TO HIS INJURIES. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES TO HIS RIBS FROM THE SEAT BELT AND FACE DUE TO THE WINDSHIELD GLASS SHATTERING WHICH EMBEDDED INTO HIS SKIN BUT NO MEDICAL ATTENTION WAS PROVIDED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE POLICE DEPARTMENT WHERE IT WAS BEING HELD FOR AN INVESTIGATION. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED, THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000. THE VIN WAS NOT AVAILABLE. *DT*JB*DT*JB
Mfg Campaign: 11389263
Recall Date: Jan 21, 2021
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
I HAVE THE 6Y TYPE WHEEL ON MY CAR AND ONE HAS CRACKED FROM THE INSIDE EDGE INWARD. I SEE ON DODGE FORUMS SEVERAL INSTANCE OF THIS TYPE WHEEL CRACKING. I HAVE SPOKE TO BOTH A DEALERSHIP AND FCA CUSTOMER SERVICE AND THEY ARE NOT WILLING TO REPLACE IT. STATING ITS OUT OF WARRANTY. THE CAR HAS APPROXIMATELY 65,000 MILES ON IT. HERE IS A SEARCH RESULTS IM SPEAKING OF. HTTPS://WWW.BING.COM/SEARCH?Q=DODGE+CHALLENGER+WHEELS+CRACKING&FORM=EDGSPH&REFIG=C6656ACA600E4B56A05D3F675A0ADEB3&MKT=EN-US&MSNEWS=1&PC=LCTS&SP=-1&GHC=2&PQ=DODGE+CHALLENGER+WHEELS+CRACKING&SC=1-32&QS=N&SK=&CVID=C6656ACA600E4B56A05D3F675A0ADEB3
Corrective Action:
I HAVE THE 6Y TYPE WHEEL ON MY CAR AND ONE HAS CRACKED FROM THE INSIDE EDGE INWARD. I SEE ON DODGE FORUMS SEVERAL INSTANCE OF THIS TYPE WHEEL CRACKING. I HAVE SPOKE TO BOTH A DEALERSHIP AND FCA CUSTOMER SERVICE AND THEY ARE NOT WILLING TO REPLACE IT. STATING ITS OUT OF WARRANTY. THE CAR HAS APPROXIMATELY 65,000 MILES ON IT. HERE IS A SEARCH RESULTS IM SPEAKING OF. HTTPS://WWW.BING.COM/SEARCH?Q=DODGE+CHALLENGER+WHEELS+CRACKING&FORM=EDGSPH&REFIG=C6656ACA600E4B56A05D3F675A0ADEB3&MKT=EN-US&MSNEWS=1&PC=LCTS&SP=-1&GHC=2&PQ=DODGE+CHALLENGER+WHEELS+CRACKING&SC=1-32&QS=N&SK=&CVID=C6656ACA600E4B56A05D3F675A0ADEB3
Additional Notes:
I HAVE THE 6Y TYPE WHEEL ON MY CAR AND ONE HAS CRACKED FROM THE INSIDE EDGE INWARD. I SEE ON DODGE FORUMS SEVERAL INSTANCE OF THIS TYPE WHEEL CRACKING. I HAVE SPOKE TO BOTH A DEALERSHIP AND FCA CUSTOMER SERVICE AND THEY ARE NOT WILLING TO REPLACE IT. STATING ITS OUT OF WARRANTY. THE CAR HAS APPROXIMATELY 65,000 MILES ON IT. HERE IS A SEARCH RESULTS IM SPEAKING OF. HTTPS://WWW.BING.COM/SEARCH?Q=DODGE+CHALLENGER+WHEELS+CRACKING&FORM=EDGSPH&REFIG=C6656ACA600E4B56A05D3F675A0ADEB3&MKT=EN-US&MSNEWS=1&PC=LCTS&SP=-1&GHC=2&PQ=DODGE+CHALLENGER+WHEELS+CRACKING&SC=1-32&QS=N&SK=&CVID=C6656ACA600E4B56A05D3F675A0ADEB3
Mfg Campaign: 11374239
Recall Date: Nov 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
I HAD A SINGLE CAR ACCIDENT HEAD ON COLLISION TO GUARD RAILS. SEAT BELTS DID NOT RESTRICT ME FROM HITTING WINDSHIELD ALSO MY AIR BAGS DIDN'T DEPLOY AT IMPACT.
Corrective Action:
I HAD A SINGLE CAR ACCIDENT HEAD ON COLLISION TO GUARD RAILS. SEAT BELTS DID NOT RESTRICT ME FROM HITTING WINDSHIELD ALSO MY AIR BAGS DIDN'T DEPLOY AT IMPACT.
Additional Notes:
I HAD A SINGLE CAR ACCIDENT HEAD ON COLLISION TO GUARD RAILS. SEAT BELTS DID NOT RESTRICT ME FROM HITTING WINDSHIELD ALSO MY AIR BAGS DIDN'T DEPLOY AT IMPACT.
Mfg Campaign: 11366450
Recall Date: Oct 26, 2020
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury