DODGE CHALLENGER 2017

Complete listing of complaints and recalls for this vehicle

67
Complaints
5
Recalls

Complaints & Recalls

67 Complaints 5 Recalls

Official Safety Recalls - Important!

5 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local DODGE dealer to schedule your FREE recall repair.
Manufacturer: DODGE
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V496000 SAFETY RECALL
1.2K Vehicles Affected
Recall Date: Aug 8, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017 Dodge Challenger and Charger vehicles equipped with Hellcat engines. The engine oil cooler (EOC) hoses may fail resulting in a rapid loss of engine oil.

Potential Risk:
If an EOC line fails, oil may spray onto the windshield or contact a hot surface, impairing driver visibility and increasing the risk of a crash or fire.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the EOC lines, free of charge. The recall began October 3, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T48.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local DODGE dealer to schedule your FREE recall repair.
Manufacturer: DODGE
Mfg Campaign: T48
Notice Date: Oct 3, 2017
Recall Date: Aug 8, 2017
Chrysler (fca Us Llc)
NHTSA Campaign: 17V431000 SAFETY RECALL
7.8K Vehicles Affected
Recall Date: Jul 7, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017 Dodge Challenger vehicles equipped with 5.7L V8 engines and eight-speed automatic transmissions. The transmission may not remain in the PARK position if that gear is selected, the engine is still running, and the driver exits the vehicle exited.

Potential Risk:
If the vehicle is exited without the transmission remaining in the PARK position and without the parking brake set, the vehicle may roll, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will update the transmission control module software, free of charge. The recall began 28, 2017. Owners may the Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T41.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local DODGE dealer to schedule your FREE recall repair.
Manufacturer: DODGE
Mfg Campaign: T41
Notice Date: Jul 28, 2017
Recall Date: Jul 7, 2017

Consumer Complaints

67 Complaints
Chrysler (fca Us, Llc)
Campaign: 11141355 Other
Oct 18, 2018
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

BRAKES HAVE WORN INTO ROTOR WITHIN LAST 3 DAYS. RECALL ISSUED FOR CRUISE CONTROL. BOTH SERIOUSLY DANGEROUS ISSUES. CAR BASICALLY UNSAFE TO DRIVE. DEALER WON'T LET MAKE APPOINTMENT UNTIL MID NOVEMBER. CAR HAS LESS THAN 12,000 MILES.

Corrective Action:

BRAKES HAVE WORN INTO ROTOR WITHIN LAST 3 DAYS. RECALL ISSUED FOR CRUISE CONTROL. BOTH SERIOUSLY DANGEROUS ISSUES. CAR BASICALLY UNSAFE TO DRIVE. DEALER WON'T LET MAKE APPOINTMENT UNTIL MID NOVEMBER. CAR HAS LESS THAN 12,000 MILES.

Additional Notes:

BRAKES HAVE WORN INTO ROTOR WITHIN LAST 3 DAYS. RECALL ISSUED FOR CRUISE CONTROL. BOTH SERIOUSLY DANGEROUS ISSUES. CAR BASICALLY UNSAFE TO DRIVE. DEALER WON'T LET MAKE APPOINTMENT UNTIL MID NOVEMBER. CAR HAS LESS THAN 12,000 MILES.

Manufacturer: DODGE
Mfg Campaign: 11141355
Notice Date: Oct 18, 2018
Recall Date: Oct 18, 2018
Chrysler (fca Us, Llc)
Campaign: 11094071 Other
May 16, 2018
Defect Description:

STRUCTURE:BODY

Potential Consequences:

REAR TRUNK WILL NOT OPEN WITH KEY FOB, REAR TRUNK BUTTON OR TRUNK BUTTON LOCATED INSIDE THE CAR ONLY WAY TRUNK CAN BE OPENED IS WITH EMERGENCY PULL DOWN THRU REAR BACK SEATS. ALSO, COMPUTER APPS ON DISPLAY SCREEN CONSTANTLY RESETTING ITSELF, FREEZES UP CONSTANTLY AND CANNOT TURN DOWN OR OFF RADIO OR ANY OTHER FEATURES UNTIL IT RESETS ITSELF . BACK UP CAMERA TERRIBLE WHEN IN USE AT NIGHT SCREENS BLURRY AND BRIGHT RED FROM BACK UP OR BRAKE LIGHTS. BACK UP CAMERA STAYS ON AFTER VEHICLE IS PUT IN DRIVE. MANY BLIND SPOTS ON BOTH SIDES OF VEHICLE.. PROBLEM WITH TRUNK JUST STARTED BUT I'VE ONLY HAD THE VEHICLE FOR ABOUT 6 MONTHS. ALSO 6 DAYS AFTER I BOUGHT THE CAR HAD TO BE TAKEN BACK TO THE DEALER BECAUSE OF TRANSFER CASE LEAKING OIL . TRANSFER CASE REPLACED

Corrective Action:

REAR TRUNK WILL NOT OPEN WITH KEY FOB, REAR TRUNK BUTTON OR TRUNK BUTTON LOCATED INSIDE THE CAR ONLY WAY TRUNK CAN BE OPENED IS WITH EMERGENCY PULL DOWN THRU REAR BACK SEATS. ALSO, COMPUTER APPS ON DISPLAY SCREEN CONSTANTLY RESETTING ITSELF, FREEZES UP CONSTANTLY AND CANNOT TURN DOWN OR OFF RADIO OR ANY OTHER FEATURES UNTIL IT RESETS ITSELF . BACK UP CAMERA TERRIBLE WHEN IN USE AT NIGHT SCREENS BLURRY AND BRIGHT RED FROM BACK UP OR BRAKE LIGHTS. BACK UP CAMERA STAYS ON AFTER VEHICLE IS PUT IN DRIVE. MANY BLIND SPOTS ON BOTH SIDES OF VEHICLE.. PROBLEM WITH TRUNK JUST STARTED BUT I'VE ONLY HAD THE VEHICLE FOR ABOUT 6 MONTHS. ALSO 6 DAYS AFTER I BOUGHT THE CAR HAD TO BE TAKEN BACK TO THE DEALER BECAUSE OF TRANSFER CASE LEAKING OIL . TRANSFER CASE REPLACED

Additional Notes:

REAR TRUNK WILL NOT OPEN WITH KEY FOB, REAR TRUNK BUTTON OR TRUNK BUTTON LOCATED INSIDE THE CAR ONLY WAY TRUNK CAN BE OPENED IS WITH EMERGENCY PULL DOWN THRU REAR BACK SEATS. ALSO, COMPUTER APPS ON DISPLAY SCREEN CONSTANTLY RESETTING ITSELF, FREEZES UP CONSTANTLY AND CANNOT TURN DOWN OR OFF RADIO OR ANY OTHER FEATURES UNTIL IT RESETS ITSELF . BACK UP CAMERA TERRIBLE WHEN IN USE AT NIGHT SCREENS BLURRY AND BRIGHT RED FROM BACK UP OR BRAKE LIGHTS. BACK UP CAMERA STAYS ON AFTER VEHICLE IS PUT IN DRIVE. MANY BLIND SPOTS ON BOTH SIDES OF VEHICLE.. PROBLEM WITH TRUNK JUST STARTED BUT I'VE ONLY HAD THE VEHICLE FOR ABOUT 6 MONTHS. ALSO 6 DAYS AFTER I BOUGHT THE CAR HAD TO BE TAKEN BACK TO THE DEALER BECAUSE OF TRANSFER CASE LEAKING OIL . TRANSFER CASE REPLACED

Manufacturer: DODGE
Mfg Campaign: 11094071
Notice Date: May 16, 2018
Recall Date: May 16, 2018
Chrysler (fca Us, Llc)
Campaign: 11094071 Other
May 16, 2018
Defect Description:

ENGINE

Potential Consequences:

REAR TRUNK WILL NOT OPEN WITH KEY FOB, REAR TRUNK BUTTON OR TRUNK BUTTON LOCATED INSIDE THE CAR ONLY WAY TRUNK CAN BE OPENED IS WITH EMERGENCY PULL DOWN THRU REAR BACK SEATS. ALSO, COMPUTER APPS ON DISPLAY SCREEN CONSTANTLY RESETTING ITSELF, FREEZES UP CONSTANTLY AND CANNOT TURN DOWN OR OFF RADIO OR ANY OTHER FEATURES UNTIL IT RESETS ITSELF . BACK UP CAMERA TERRIBLE WHEN IN USE AT NIGHT SCREENS BLURRY AND BRIGHT RED FROM BACK UP OR BRAKE LIGHTS. BACK UP CAMERA STAYS ON AFTER VEHICLE IS PUT IN DRIVE. MANY BLIND SPOTS ON BOTH SIDES OF VEHICLE.. PROBLEM WITH TRUNK JUST STARTED BUT I'VE ONLY HAD THE VEHICLE FOR ABOUT 6 MONTHS. ALSO 6 DAYS AFTER I BOUGHT THE CAR HAD TO BE TAKEN BACK TO THE DEALER BECAUSE OF TRANSFER CASE LEAKING OIL . TRANSFER CASE REPLACED

Corrective Action:

REAR TRUNK WILL NOT OPEN WITH KEY FOB, REAR TRUNK BUTTON OR TRUNK BUTTON LOCATED INSIDE THE CAR ONLY WAY TRUNK CAN BE OPENED IS WITH EMERGENCY PULL DOWN THRU REAR BACK SEATS. ALSO, COMPUTER APPS ON DISPLAY SCREEN CONSTANTLY RESETTING ITSELF, FREEZES UP CONSTANTLY AND CANNOT TURN DOWN OR OFF RADIO OR ANY OTHER FEATURES UNTIL IT RESETS ITSELF . BACK UP CAMERA TERRIBLE WHEN IN USE AT NIGHT SCREENS BLURRY AND BRIGHT RED FROM BACK UP OR BRAKE LIGHTS. BACK UP CAMERA STAYS ON AFTER VEHICLE IS PUT IN DRIVE. MANY BLIND SPOTS ON BOTH SIDES OF VEHICLE.. PROBLEM WITH TRUNK JUST STARTED BUT I'VE ONLY HAD THE VEHICLE FOR ABOUT 6 MONTHS. ALSO 6 DAYS AFTER I BOUGHT THE CAR HAD TO BE TAKEN BACK TO THE DEALER BECAUSE OF TRANSFER CASE LEAKING OIL . TRANSFER CASE REPLACED

Additional Notes:

REAR TRUNK WILL NOT OPEN WITH KEY FOB, REAR TRUNK BUTTON OR TRUNK BUTTON LOCATED INSIDE THE CAR ONLY WAY TRUNK CAN BE OPENED IS WITH EMERGENCY PULL DOWN THRU REAR BACK SEATS. ALSO, COMPUTER APPS ON DISPLAY SCREEN CONSTANTLY RESETTING ITSELF, FREEZES UP CONSTANTLY AND CANNOT TURN DOWN OR OFF RADIO OR ANY OTHER FEATURES UNTIL IT RESETS ITSELF . BACK UP CAMERA TERRIBLE WHEN IN USE AT NIGHT SCREENS BLURRY AND BRIGHT RED FROM BACK UP OR BRAKE LIGHTS. BACK UP CAMERA STAYS ON AFTER VEHICLE IS PUT IN DRIVE. MANY BLIND SPOTS ON BOTH SIDES OF VEHICLE.. PROBLEM WITH TRUNK JUST STARTED BUT I'VE ONLY HAD THE VEHICLE FOR ABOUT 6 MONTHS. ALSO 6 DAYS AFTER I BOUGHT THE CAR HAD TO BE TAKEN BACK TO THE DEALER BECAUSE OF TRANSFER CASE LEAKING OIL . TRANSFER CASE REPLACED

Manufacturer: DODGE
Mfg Campaign: 11094071
Notice Date: May 16, 2018
Recall Date: May 16, 2018
Chrysler (fca Us, Llc)
Campaign: 11094071 Other
May 16, 2018
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

REAR TRUNK WILL NOT OPEN WITH KEY FOB, REAR TRUNK BUTTON OR TRUNK BUTTON LOCATED INSIDE THE CAR ONLY WAY TRUNK CAN BE OPENED IS WITH EMERGENCY PULL DOWN THRU REAR BACK SEATS. ALSO, COMPUTER APPS ON DISPLAY SCREEN CONSTANTLY RESETTING ITSELF, FREEZES UP CONSTANTLY AND CANNOT TURN DOWN OR OFF RADIO OR ANY OTHER FEATURES UNTIL IT RESETS ITSELF . BACK UP CAMERA TERRIBLE WHEN IN USE AT NIGHT SCREENS BLURRY AND BRIGHT RED FROM BACK UP OR BRAKE LIGHTS. BACK UP CAMERA STAYS ON AFTER VEHICLE IS PUT IN DRIVE. MANY BLIND SPOTS ON BOTH SIDES OF VEHICLE.. PROBLEM WITH TRUNK JUST STARTED BUT I'VE ONLY HAD THE VEHICLE FOR ABOUT 6 MONTHS. ALSO 6 DAYS AFTER I BOUGHT THE CAR HAD TO BE TAKEN BACK TO THE DEALER BECAUSE OF TRANSFER CASE LEAKING OIL . TRANSFER CASE REPLACED

Corrective Action:

REAR TRUNK WILL NOT OPEN WITH KEY FOB, REAR TRUNK BUTTON OR TRUNK BUTTON LOCATED INSIDE THE CAR ONLY WAY TRUNK CAN BE OPENED IS WITH EMERGENCY PULL DOWN THRU REAR BACK SEATS. ALSO, COMPUTER APPS ON DISPLAY SCREEN CONSTANTLY RESETTING ITSELF, FREEZES UP CONSTANTLY AND CANNOT TURN DOWN OR OFF RADIO OR ANY OTHER FEATURES UNTIL IT RESETS ITSELF . BACK UP CAMERA TERRIBLE WHEN IN USE AT NIGHT SCREENS BLURRY AND BRIGHT RED FROM BACK UP OR BRAKE LIGHTS. BACK UP CAMERA STAYS ON AFTER VEHICLE IS PUT IN DRIVE. MANY BLIND SPOTS ON BOTH SIDES OF VEHICLE.. PROBLEM WITH TRUNK JUST STARTED BUT I'VE ONLY HAD THE VEHICLE FOR ABOUT 6 MONTHS. ALSO 6 DAYS AFTER I BOUGHT THE CAR HAD TO BE TAKEN BACK TO THE DEALER BECAUSE OF TRANSFER CASE LEAKING OIL . TRANSFER CASE REPLACED

Additional Notes:

REAR TRUNK WILL NOT OPEN WITH KEY FOB, REAR TRUNK BUTTON OR TRUNK BUTTON LOCATED INSIDE THE CAR ONLY WAY TRUNK CAN BE OPENED IS WITH EMERGENCY PULL DOWN THRU REAR BACK SEATS. ALSO, COMPUTER APPS ON DISPLAY SCREEN CONSTANTLY RESETTING ITSELF, FREEZES UP CONSTANTLY AND CANNOT TURN DOWN OR OFF RADIO OR ANY OTHER FEATURES UNTIL IT RESETS ITSELF . BACK UP CAMERA TERRIBLE WHEN IN USE AT NIGHT SCREENS BLURRY AND BRIGHT RED FROM BACK UP OR BRAKE LIGHTS. BACK UP CAMERA STAYS ON AFTER VEHICLE IS PUT IN DRIVE. MANY BLIND SPOTS ON BOTH SIDES OF VEHICLE.. PROBLEM WITH TRUNK JUST STARTED BUT I'VE ONLY HAD THE VEHICLE FOR ABOUT 6 MONTHS. ALSO 6 DAYS AFTER I BOUGHT THE CAR HAD TO BE TAKEN BACK TO THE DEALER BECAUSE OF TRANSFER CASE LEAKING OIL . TRANSFER CASE REPLACED

Manufacturer: DODGE
Mfg Campaign: 11094071
Notice Date: May 16, 2018
Recall Date: May 16, 2018
Chrysler (fca Us, Llc)
Campaign: 11078685 Other
Mar 12, 2018
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

RADIO AND NAVIGATION SCREEN CONSTANTLY TAKEN OVER BY POP-UP MESSAGES ABOUT WEATHER THAT CANNOT BE REMOVED WITHOUT PHYSICALLY TOUCHING THE SCREEN WHILE DRIVING, THUS CAUSING DISTRACTION TO THE DRIVER. THERE IS NO OPTION TO DISABLE THESE, AND THEY POP-UP AS FREQUENTLY AS EVERY 2-3 MINUTES, DESPITE CLOSING THEM. HAVE CALLED DEALERSHIP, SIRIUS/XM AND DODGE MULTIPLE TIMES TO NO AVAIL. CONCERNED THAT DISTRACTED DRIVING AS A RESULT OF UNWANTED MESSAGES POPPING UP IN LARGE FORMAT ON RADIO SCREEN COULD RESULT IN AN ACCIDENT.

Corrective Action:

RADIO AND NAVIGATION SCREEN CONSTANTLY TAKEN OVER BY POP-UP MESSAGES ABOUT WEATHER THAT CANNOT BE REMOVED WITHOUT PHYSICALLY TOUCHING THE SCREEN WHILE DRIVING, THUS CAUSING DISTRACTION TO THE DRIVER. THERE IS NO OPTION TO DISABLE THESE, AND THEY POP-UP AS FREQUENTLY AS EVERY 2-3 MINUTES, DESPITE CLOSING THEM. HAVE CALLED DEALERSHIP, SIRIUS/XM AND DODGE MULTIPLE TIMES TO NO AVAIL. CONCERNED THAT DISTRACTED DRIVING AS A RESULT OF UNWANTED MESSAGES POPPING UP IN LARGE FORMAT ON RADIO SCREEN COULD RESULT IN AN ACCIDENT.

Additional Notes:

RADIO AND NAVIGATION SCREEN CONSTANTLY TAKEN OVER BY POP-UP MESSAGES ABOUT WEATHER THAT CANNOT BE REMOVED WITHOUT PHYSICALLY TOUCHING THE SCREEN WHILE DRIVING, THUS CAUSING DISTRACTION TO THE DRIVER. THERE IS NO OPTION TO DISABLE THESE, AND THEY POP-UP AS FREQUENTLY AS EVERY 2-3 MINUTES, DESPITE CLOSING THEM. HAVE CALLED DEALERSHIP, SIRIUS/XM AND DODGE MULTIPLE TIMES TO NO AVAIL. CONCERNED THAT DISTRACTED DRIVING AS A RESULT OF UNWANTED MESSAGES POPPING UP IN LARGE FORMAT ON RADIO SCREEN COULD RESULT IN AN ACCIDENT.

Manufacturer: DODGE
Mfg Campaign: 11078685
Notice Date: Mar 12, 2018
Recall Date: Mar 12, 2018
Chrysler (fca Us, Llc)
Campaign: 11067329 Other
Feb 6, 2018
Defect Description:

STRUCTURE:BODY

Potential Consequences:

2017 CHALLENGER SCAT PACK 392: TRUNK DECK LID RENDERED INOPERABLE. UNABLE TO ACCESS TRUNK USING KEY FOB FUNCTION, INTERIOR PUSH-BUTTON FUNCTION OR EXTERIOR PUSH-BUTTON FUNCTION. TRUNK DECK LID WILL ONLY OPEN WHILE GAINING ACCESS THROUGH FOLD-DOWN REAR SEATS AND PULLING EMERGENCY LATCH CABLE. PROBLEM OCCURS WHILE VEHICLE IS IN PARK AND STATIONARY.

Corrective Action:

2017 CHALLENGER SCAT PACK 392: TRUNK DECK LID RENDERED INOPERABLE. UNABLE TO ACCESS TRUNK USING KEY FOB FUNCTION, INTERIOR PUSH-BUTTON FUNCTION OR EXTERIOR PUSH-BUTTON FUNCTION. TRUNK DECK LID WILL ONLY OPEN WHILE GAINING ACCESS THROUGH FOLD-DOWN REAR SEATS AND PULLING EMERGENCY LATCH CABLE. PROBLEM OCCURS WHILE VEHICLE IS IN PARK AND STATIONARY.

Additional Notes:

2017 CHALLENGER SCAT PACK 392: TRUNK DECK LID RENDERED INOPERABLE. UNABLE TO ACCESS TRUNK USING KEY FOB FUNCTION, INTERIOR PUSH-BUTTON FUNCTION OR EXTERIOR PUSH-BUTTON FUNCTION. TRUNK DECK LID WILL ONLY OPEN WHILE GAINING ACCESS THROUGH FOLD-DOWN REAR SEATS AND PULLING EMERGENCY LATCH CABLE. PROBLEM OCCURS WHILE VEHICLE IS IN PARK AND STATIONARY.

Manufacturer: DODGE
Mfg Campaign: 11067329
Notice Date: Feb 6, 2018
Recall Date: Feb 6, 2018
Chrysler (fca Us, Llc)
Campaign: 11022865 Other
Sep 12, 2017
Defect Description:

ENGINE

Potential Consequences:

TL* THE CONTACT OWNS A 2017 DODGE CHALLENGER. WHILE DRIVING 55 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT PULLED OFF THE ROADWAY AND TURNED OFF THE ENGINE AS SMOKE ENGULFED THE INTERIOR AND EXTERIOR OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED AND NO FIRE. THE CONTACT OPENED THE HOOD AND NOTICED OIL LEAKING UNDERNEATH THE VEHICLE AND OIL ON BOTH REAR TIRES. THE VEHICLE WAS TAKEN TO SIERRA MOTORS INC-BILL WALSH AUTO GROUP (510 E NORRIS DR, OTTAWA, IL 61350 (815) 433-1666) WHERE IT WAS DIAGNOSED WITH FAULTY OIL COOLER LINES THAT NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THEY WOULD REPAIR THE VEHICLE. THE CONTACT INQUIRED ABOUT NHTSA CAMPAIGN NUMBER: 17V496000 (ENGINE AND ENGINE COOLING) AND WAS INFORMED THAT THE RECALL WAS SET TO BEGIN ON SEPTEMBER 22, 2017. THE AFFECTED VINS WERE NOT RELEASED YET. THE FAILURE MILEAGE WAS APPROXIMATELY 1,700.

Corrective Action:

TL* THE CONTACT OWNS A 2017 DODGE CHALLENGER. WHILE DRIVING 55 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT PULLED OFF THE ROADWAY AND TURNED OFF THE ENGINE AS SMOKE ENGULFED THE INTERIOR AND EXTERIOR OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED AND NO FIRE. THE CONTACT OPENED THE HOOD AND NOTICED OIL LEAKING UNDERNEATH THE VEHICLE AND OIL ON BOTH REAR TIRES. THE VEHICLE WAS TAKEN TO SIERRA MOTORS INC-BILL WALSH AUTO GROUP (510 E NORRIS DR, OTTAWA, IL 61350 (815) 433-1666) WHERE IT WAS DIAGNOSED WITH FAULTY OIL COOLER LINES THAT NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THEY WOULD REPAIR THE VEHICLE. THE CONTACT INQUIRED ABOUT NHTSA CAMPAIGN NUMBER: 17V496000 (ENGINE AND ENGINE COOLING) AND WAS INFORMED THAT THE RECALL WAS SET TO BEGIN ON SEPTEMBER 22, 2017. THE AFFECTED VINS WERE NOT RELEASED YET. THE FAILURE MILEAGE WAS APPROXIMATELY 1,700.

Additional Notes:

TL* THE CONTACT OWNS A 2017 DODGE CHALLENGER. WHILE DRIVING 55 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT PULLED OFF THE ROADWAY AND TURNED OFF THE ENGINE AS SMOKE ENGULFED THE INTERIOR AND EXTERIOR OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED AND NO FIRE. THE CONTACT OPENED THE HOOD AND NOTICED OIL LEAKING UNDERNEATH THE VEHICLE AND OIL ON BOTH REAR TIRES. THE VEHICLE WAS TAKEN TO SIERRA MOTORS INC-BILL WALSH AUTO GROUP (510 E NORRIS DR, OTTAWA, IL 61350 (815) 433-1666) WHERE IT WAS DIAGNOSED WITH FAULTY OIL COOLER LINES THAT NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THEY WOULD REPAIR THE VEHICLE. THE CONTACT INQUIRED ABOUT NHTSA CAMPAIGN NUMBER: 17V496000 (ENGINE AND ENGINE COOLING) AND WAS INFORMED THAT THE RECALL WAS SET TO BEGIN ON SEPTEMBER 22, 2017. THE AFFECTED VINS WERE NOT RELEASED YET. THE FAILURE MILEAGE WAS APPROXIMATELY 1,700.

Manufacturer: DODGE
Mfg Campaign: 11022865
Notice Date: Sep 12, 2017
Recall Date: Sep 12, 2017

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