Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Dodge Challenger and Charger vehicles equipped with Hellcat engines. The engine oil cooler (EOC) hoses may fail resulting in a rapid loss of engine oil.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T48
Recall Date: Aug 8, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Dodge Challenger vehicles equipped with 5.7L V8 engines and eight-speed automatic transmissions. The transmission may not remain in the PARK position if that gear is selected, the engine is still running, and the driver exits the vehicle exited.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T41
Recall Date: Jul 7, 2017
Consumer Complaints
67 ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The touch screen display has suffered from delamination, which has caused serious safety issues for me and my passengers. The delamination has caused the display to become blurry and difficult to read, making it difficult for me to access important features such as navigation and hands-free calling while driving. This has been a significant distraction and has put myself and others at risk on the road. Here is the list of concerns 1. Caused navigation to improperly work 2. Causes temperature to increase without user input. 3. Makes calls without user input 4. Changes vehicle features such as engine and steering setting casting safety issues. 5. Causes Bluetooth and radio issues distracting me while driving 6. Causes system to reboot while driving allowing for some features to not be accessible.
Corrective Action:
The touch screen display has suffered from delamination, which has caused serious safety issues for me and my passengers. The delamination has caused the display to become blurry and difficult to read, making it difficult for me to access important features such as navigation and hands-free calling while driving. This has been a significant distraction and has put myself and others at risk on the road. Here is the list of concerns 1. Caused navigation to improperly work 2. Causes temperature to increase without user input. 3. Makes calls without user input 4. Changes vehicle features such as engine and steering setting casting safety issues. 5. Causes Bluetooth and radio issues distracting me while driving 6. Causes system to reboot while driving allowing for some features to not be accessible.
Additional Notes:
The touch screen display has suffered from delamination, which has caused serious safety issues for me and my passengers. The delamination has caused the display to become blurry and difficult to read, making it difficult for me to access important features such as navigation and hands-free calling while driving. This has been a significant distraction and has put myself and others at risk on the road. Here is the list of concerns 1. Caused navigation to improperly work 2. Causes temperature to increase without user input. 3. Makes calls without user input 4. Changes vehicle features such as engine and steering setting casting safety issues. 5. Causes Bluetooth and radio issues distracting me while driving 6. Causes system to reboot while driving allowing for some features to not be accessible.
Mfg Campaign: 11499687
Recall Date: Jan 1, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The touch screen on the 2017 dodge challenger radio is separating, which controls all systems on the car!! System is changing settings on its own. This is very dangerous.
Corrective Action:
The touch screen on the 2017 dodge challenger radio is separating, which controls all systems on the car!! System is changing settings on its own. This is very dangerous.
Additional Notes:
The touch screen on the 2017 dodge challenger radio is separating, which controls all systems on the car!! System is changing settings on its own. This is very dangerous.
Mfg Campaign: 11491640
Recall Date: Oct 31, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Dodge Challenger. The contact stated while driving 55 MPH, the radio operated independently by changing radio station, making phone calls, and the Navigation System became inoperable. The contact stated that failure occurred without warning. The vehicle was taken to a dealer however, the vehicle was not diagnosed. The contact was provided an estimate to replace the radio. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was invalid.
Corrective Action:
The contact owns a 2017 Dodge Challenger. The contact stated while driving 55 MPH, the radio operated independently by changing radio station, making phone calls, and the Navigation System became inoperable. The contact stated that failure occurred without warning. The vehicle was taken to a dealer however, the vehicle was not diagnosed. The contact was provided an estimate to replace the radio. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was invalid.
Additional Notes:
The contact owns a 2017 Dodge Challenger. The contact stated while driving 55 MPH, the radio operated independently by changing radio station, making phone calls, and the Navigation System became inoperable. The contact stated that failure occurred without warning. The vehicle was taken to a dealer however, the vehicle was not diagnosed. The contact was provided an estimate to replace the radio. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was invalid.
Mfg Campaign: 11476115
Recall Date: Jul 27, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Faulty electric rack and pinion have been such a huge problem. They are not only going bad after a few years, they are expensive to replace. And it’s common problem amongst dodge owners.
Corrective Action:
Faulty electric rack and pinion have been such a huge problem. They are not only going bad after a few years, they are expensive to replace. And it’s common problem amongst dodge owners.
Additional Notes:
Faulty electric rack and pinion have been such a huge problem. They are not only going bad after a few years, they are expensive to replace. And it’s common problem amongst dodge owners.
Mfg Campaign: 11470978
Recall Date: Jun 25, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The driver side smart window rolls up and down about a half inch when the vehicle is completely off sometimes causing a dead battery. In addition when driving the window will also Crack open and do the same thing causing loud noise which can easily distract the driver while the vehicle is being operated.
Corrective Action:
The driver side smart window rolls up and down about a half inch when the vehicle is completely off sometimes causing a dead battery. In addition when driving the window will also Crack open and do the same thing causing loud noise which can easily distract the driver while the vehicle is being operated.
Additional Notes:
The driver side smart window rolls up and down about a half inch when the vehicle is completely off sometimes causing a dead battery. In addition when driving the window will also Crack open and do the same thing causing loud noise which can easily distract the driver while the vehicle is being operated.
Mfg Campaign: 11456720
Recall Date: Mar 15, 2022
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
When stepping on the throttle to quickly merge into traffic it delays a few seconds and after removing foot off gas pedal it continues to accelerate and sticks for a few seconds. Which requires me to brake. This is Not SAFE!! The dealer has never heard of this problem but it is listed online as a problem.
Corrective Action:
When stepping on the throttle to quickly merge into traffic it delays a few seconds and after removing foot off gas pedal it continues to accelerate and sticks for a few seconds. Which requires me to brake. This is Not SAFE!! The dealer has never heard of this problem but it is listed online as a problem.
Additional Notes:
When stepping on the throttle to quickly merge into traffic it delays a few seconds and after removing foot off gas pedal it continues to accelerate and sticks for a few seconds. Which requires me to brake. This is Not SAFE!! The dealer has never heard of this problem but it is listed online as a problem.
Mfg Campaign: 11455883
Recall Date: Mar 9, 2022
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Dodge Challenger. The contact stated while driving approximately 60 mph when the contact lost control of the vehicle and crashed into a median which resulted in none of the air bags deploying. 2 people were injured and were sitting in the driver and front passenger side seat. The contact sought medical treatment and sustained whiplash, concussion, and fiancé sustained contusion on ribs, hematoma in the right knee, concussion, contusion on left thigh. A police report was taken and the vehicle was towed to a tow lot. The contact stated no warning lights were illuminated. The manufacturer was not informed of the failure. The failure mileage was approximately 50,000
Corrective Action:
The contact owns a 2017 Dodge Challenger. The contact stated while driving approximately 60 mph when the contact lost control of the vehicle and crashed into a median which resulted in none of the air bags deploying. 2 people were injured and were sitting in the driver and front passenger side seat. The contact sought medical treatment and sustained whiplash, concussion, and fiancé sustained contusion on ribs, hematoma in the right knee, concussion, contusion on left thigh. A police report was taken and the vehicle was towed to a tow lot. The contact stated no warning lights were illuminated. The manufacturer was not informed of the failure. The failure mileage was approximately 50,000
Additional Notes:
The contact owns a 2017 Dodge Challenger. The contact stated while driving approximately 60 mph when the contact lost control of the vehicle and crashed into a median which resulted in none of the air bags deploying. 2 people were injured and were sitting in the driver and front passenger side seat. The contact sought medical treatment and sustained whiplash, concussion, and fiancé sustained contusion on ribs, hematoma in the right knee, concussion, contusion on left thigh. A police report was taken and the vehicle was towed to a tow lot. The contact stated no warning lights were illuminated. The manufacturer was not informed of the failure. The failure mileage was approximately 50,000
Mfg Campaign: 11444613
Recall Date: Dec 21, 2021
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2017 Dodge Challenger. The contact stated that while driving approximately 20 MPH the upper ball joint and the wheel detached without warning. The vehicle was towed to an independent mechanic. The contact called the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no additional assistance was provided. The approximate failure mileage was 57,469.
Corrective Action:
The contact owns a 2017 Dodge Challenger. The contact stated that while driving approximately 20 MPH the upper ball joint and the wheel detached without warning. The vehicle was towed to an independent mechanic. The contact called the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no additional assistance was provided. The approximate failure mileage was 57,469.
Additional Notes:
The contact owns a 2017 Dodge Challenger. The contact stated that while driving approximately 20 MPH the upper ball joint and the wheel detached without warning. The vehicle was towed to an independent mechanic. The contact called the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no additional assistance was provided. The approximate failure mileage was 57,469.
Mfg Campaign: 11443980
Recall Date: Dec 16, 2021
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
The contact owns a 2017 Dodge Challenger. The contact stated that while driving approximately 20 MPH the upper ball joint and the wheel detached without warning. The vehicle was towed to an independent mechanic. The contact called the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no additional assistance was provided. The approximate failure mileage was 57,469.
Corrective Action:
The contact owns a 2017 Dodge Challenger. The contact stated that while driving approximately 20 MPH the upper ball joint and the wheel detached without warning. The vehicle was towed to an independent mechanic. The contact called the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no additional assistance was provided. The approximate failure mileage was 57,469.
Additional Notes:
The contact owns a 2017 Dodge Challenger. The contact stated that while driving approximately 20 MPH the upper ball joint and the wheel detached without warning. The vehicle was towed to an independent mechanic. The contact called the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no additional assistance was provided. The approximate failure mileage was 57,469.
Mfg Campaign: 11443980
Recall Date: Dec 16, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I went to Jiffy Lube on June 7,2021 for a regular oil change and they discovered that I have a major oil leak in my transmission panel and my car is only at 68,000 miles that’s a estimated guess but it’s for sure around that mileage
Corrective Action:
I went to Jiffy Lube on June 7,2021 for a regular oil change and they discovered that I have a major oil leak in my transmission panel and my car is only at 68,000 miles that’s a estimated guess but it’s for sure around that mileage
Additional Notes:
I went to Jiffy Lube on June 7,2021 for a regular oil change and they discovered that I have a major oil leak in my transmission panel and my car is only at 68,000 miles that’s a estimated guess but it’s for sure around that mileage
Mfg Campaign: 11420455
Recall Date: Jun 10, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
VEHICLE STATIONARY. NOT RUNNING. TEMP 23F. CAR WILL NOT START WITH A CHECK ENGINE LIGHT AND STEERING SYMBOL LIGHT WITH EXCLAMATION POINT. NO PREVIOUS ISSUES. 42K MILAGE. READING FORUMS, LEADS ME TO BELIEVE THERE HAVE BEEN MANY INSTANCES OF POWER STEERING ISSUES ON THIS MODEL VEHICLE.
Corrective Action:
VEHICLE STATIONARY. NOT RUNNING. TEMP 23F. CAR WILL NOT START WITH A CHECK ENGINE LIGHT AND STEERING SYMBOL LIGHT WITH EXCLAMATION POINT. NO PREVIOUS ISSUES. 42K MILAGE. READING FORUMS, LEADS ME TO BELIEVE THERE HAVE BEEN MANY INSTANCES OF POWER STEERING ISSUES ON THIS MODEL VEHICLE.
Additional Notes:
VEHICLE STATIONARY. NOT RUNNING. TEMP 23F. CAR WILL NOT START WITH A CHECK ENGINE LIGHT AND STEERING SYMBOL LIGHT WITH EXCLAMATION POINT. NO PREVIOUS ISSUES. 42K MILAGE. READING FORUMS, LEADS ME TO BELIEVE THERE HAVE BEEN MANY INSTANCES OF POWER STEERING ISSUES ON THIS MODEL VEHICLE.
Mfg Campaign: 11395292
Recall Date: Feb 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SCREEN MELTED FROM THE HEAT, RADIO GLITCHES, USB PORT GLITCHES, DOESN'T RECOGNIZE DEVICE, UCONNECT GLITCHES, SCREEN GLITCHES AND DOESN'T STAY CONNECTED AND OVERHEATS. SOMETIMES THE VOLUME BUTTON TOO WORKING.
Corrective Action:
SCREEN MELTED FROM THE HEAT, RADIO GLITCHES, USB PORT GLITCHES, DOESN'T RECOGNIZE DEVICE, UCONNECT GLITCHES, SCREEN GLITCHES AND DOESN'T STAY CONNECTED AND OVERHEATS. SOMETIMES THE VOLUME BUTTON TOO WORKING.
Additional Notes:
SCREEN MELTED FROM THE HEAT, RADIO GLITCHES, USB PORT GLITCHES, DOESN'T RECOGNIZE DEVICE, UCONNECT GLITCHES, SCREEN GLITCHES AND DOESN'T STAY CONNECTED AND OVERHEATS. SOMETIMES THE VOLUME BUTTON TOO WORKING.
Mfg Campaign: 11388570
Recall Date: Jan 17, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SCREEN MELTED FROM THE HEAT, RADIO GLITCHES, USB PORT GLITCHES, DOESN'T RECOGNIZE DEVICE, UCONNECT GLITCHES, SCREEN GLITCHES AND DOESN'T STAY CONNECTED AND OVERHEATS. SOMETIMES THE VOLUME BUTTON TOO WORKING.
Corrective Action:
SCREEN MELTED FROM THE HEAT, RADIO GLITCHES, USB PORT GLITCHES, DOESN'T RECOGNIZE DEVICE, UCONNECT GLITCHES, SCREEN GLITCHES AND DOESN'T STAY CONNECTED AND OVERHEATS. SOMETIMES THE VOLUME BUTTON TOO WORKING.
Additional Notes:
SCREEN MELTED FROM THE HEAT, RADIO GLITCHES, USB PORT GLITCHES, DOESN'T RECOGNIZE DEVICE, UCONNECT GLITCHES, SCREEN GLITCHES AND DOESN'T STAY CONNECTED AND OVERHEATS. SOMETIMES THE VOLUME BUTTON TOO WORKING.
Mfg Campaign: 11388570
Recall Date: Jan 17, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
RADIO MALFUNCTIONS, FAVORITE SONG/ ARTISTS DISPLAYS, WILL CONTINUE TO SHOW SAME SONG OVER AND OVER AGAIN EVEN WHEN NOT ON, FREEZES, AND NO VOLUME. DOES NOT MATTER IF THE CAR IS IN PARK, DRIVING OR IDELING.THIS HAS BEEN GOING ON FOR ABOUT 2 MONTHS.
Corrective Action:
RADIO MALFUNCTIONS, FAVORITE SONG/ ARTISTS DISPLAYS, WILL CONTINUE TO SHOW SAME SONG OVER AND OVER AGAIN EVEN WHEN NOT ON, FREEZES, AND NO VOLUME. DOES NOT MATTER IF THE CAR IS IN PARK, DRIVING OR IDELING.THIS HAS BEEN GOING ON FOR ABOUT 2 MONTHS.
Additional Notes:
RADIO MALFUNCTIONS, FAVORITE SONG/ ARTISTS DISPLAYS, WILL CONTINUE TO SHOW SAME SONG OVER AND OVER AGAIN EVEN WHEN NOT ON, FREEZES, AND NO VOLUME. DOES NOT MATTER IF THE CAR IS IN PARK, DRIVING OR IDELING.THIS HAS BEEN GOING ON FOR ABOUT 2 MONTHS.
Mfg Campaign: 11385356
Recall Date: Dec 28, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TWO RADIOS HAVE GONE OUT WITHIN 30K MILES. I AM GETTING MY 3RD REPLACEMENT AT 31K MILES. THE SCREEN IS FROZEN AND SAYS DODGE. NOT ABLE TO ACCESS CLIMATE CONTROLS. GOING TO TRY UPGRADING TO THE BETTER FACTORY RADIO, IT ONLY COSTS 1648 FOR PARTS AND INSTALL!!! THIS IS A CONSISTENT PROBLEM PER THE INTERNET. PLEASE RECALL THIS ISSUE!!!
Corrective Action:
TWO RADIOS HAVE GONE OUT WITHIN 30K MILES. I AM GETTING MY 3RD REPLACEMENT AT 31K MILES. THE SCREEN IS FROZEN AND SAYS DODGE. NOT ABLE TO ACCESS CLIMATE CONTROLS. GOING TO TRY UPGRADING TO THE BETTER FACTORY RADIO, IT ONLY COSTS 1648 FOR PARTS AND INSTALL!!! THIS IS A CONSISTENT PROBLEM PER THE INTERNET. PLEASE RECALL THIS ISSUE!!!
Additional Notes:
TWO RADIOS HAVE GONE OUT WITHIN 30K MILES. I AM GETTING MY 3RD REPLACEMENT AT 31K MILES. THE SCREEN IS FROZEN AND SAYS DODGE. NOT ABLE TO ACCESS CLIMATE CONTROLS. GOING TO TRY UPGRADING TO THE BETTER FACTORY RADIO, IT ONLY COSTS 1648 FOR PARTS AND INSTALL!!! THIS IS A CONSISTENT PROBLEM PER THE INTERNET. PLEASE RECALL THIS ISSUE!!!
Mfg Campaign: 11383603
Recall Date: Dec 15, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I WANTED TO REPORT THAT I WAS INJURED ON 10/6/2020. WHEN MY 2017 V6 CHALLENGER WENT OUT OF GEAR FROM "PARK" AND DRUG ME DOWN, AS IT ROLLED BACKWARDS (WHILE IN "PARK"). I SUSTAINED MULTIPLE INJURIES ALL OVER MY BODY. I WENT TO THE E.R. AND FOLLOWED UP WITH PRIMARY DOCTOR. I ALSO HAVE AN APPOINTMENT WITH AN ORTHOPEDIST. I AM WRITING TO URGE YOU TO PLEASE RECALL AND FIX THE 2017 V6 CHALLENGERS FOR PEOPLES SAFETY. I DON'T WANT WHAT HAPPENED TO ME TO HAPPEN TO ANYONE ELSE. THANK YOU VERY MUCH FOR TAKING CARE OF THIS ISSUE.*DT*DT*DT THE CONSUMER PROVIDED PHOTOS. *TR*DT*DT
Corrective Action:
I WANTED TO REPORT THAT I WAS INJURED ON 10/6/2020. WHEN MY 2017 V6 CHALLENGER WENT OUT OF GEAR FROM "PARK" AND DRUG ME DOWN, AS IT ROLLED BACKWARDS (WHILE IN "PARK"). I SUSTAINED MULTIPLE INJURIES ALL OVER MY BODY. I WENT TO THE E.R. AND FOLLOWED UP WITH PRIMARY DOCTOR. I ALSO HAVE AN APPOINTMENT WITH AN ORTHOPEDIST. I AM WRITING TO URGE YOU TO PLEASE RECALL AND FIX THE 2017 V6 CHALLENGERS FOR PEOPLES SAFETY. I DON'T WANT WHAT HAPPENED TO ME TO HAPPEN TO ANYONE ELSE. THANK YOU VERY MUCH FOR TAKING CARE OF THIS ISSUE.*DT*DT*DT THE CONSUMER PROVIDED PHOTOS. *TR*DT*DT
Additional Notes:
I WANTED TO REPORT THAT I WAS INJURED ON 10/6/2020. WHEN MY 2017 V6 CHALLENGER WENT OUT OF GEAR FROM "PARK" AND DRUG ME DOWN, AS IT ROLLED BACKWARDS (WHILE IN "PARK"). I SUSTAINED MULTIPLE INJURIES ALL OVER MY BODY. I WENT TO THE E.R. AND FOLLOWED UP WITH PRIMARY DOCTOR. I ALSO HAVE AN APPOINTMENT WITH AN ORTHOPEDIST. I AM WRITING TO URGE YOU TO PLEASE RECALL AND FIX THE 2017 V6 CHALLENGERS FOR PEOPLES SAFETY. I DON'T WANT WHAT HAPPENED TO ME TO HAPPEN TO ANYONE ELSE. THANK YOU VERY MUCH FOR TAKING CARE OF THIS ISSUE.*DT*DT*DT THE CONSUMER PROVIDED PHOTOS. *TR*DT*DT
Mfg Campaign: 11372675
Recall Date: Nov 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
COMPUTERAPPS ON DISPLAY SCREEN CONSTANTLY RESETTING ITSELF, FREEZES UP CONSTANTLY AND CANNOT TURN DOWN OR OFF RADIO OR ANY OTHER FEATURES UNTIL IT RESETS ITSELF . BACK UP CAMERA TERRIBLE WHEN IN USE AT NIGHT SCREENS BLURRY AND BRIGHT RED FROM BACK UP OR BRAKE LIGHTS. BACK UP CAMERA STAYS ON AFTER VEHICLE IS PUT IN DRIVE HAPPENS AT ALL TIMES IN THE DRIVEWAY, DRIVING DOWN THE HIGHWAY...ETC
Corrective Action:
COMPUTERAPPS ON DISPLAY SCREEN CONSTANTLY RESETTING ITSELF, FREEZES UP CONSTANTLY AND CANNOT TURN DOWN OR OFF RADIO OR ANY OTHER FEATURES UNTIL IT RESETS ITSELF . BACK UP CAMERA TERRIBLE WHEN IN USE AT NIGHT SCREENS BLURRY AND BRIGHT RED FROM BACK UP OR BRAKE LIGHTS. BACK UP CAMERA STAYS ON AFTER VEHICLE IS PUT IN DRIVE HAPPENS AT ALL TIMES IN THE DRIVEWAY, DRIVING DOWN THE HIGHWAY...ETC
Additional Notes:
COMPUTERAPPS ON DISPLAY SCREEN CONSTANTLY RESETTING ITSELF, FREEZES UP CONSTANTLY AND CANNOT TURN DOWN OR OFF RADIO OR ANY OTHER FEATURES UNTIL IT RESETS ITSELF . BACK UP CAMERA TERRIBLE WHEN IN USE AT NIGHT SCREENS BLURRY AND BRIGHT RED FROM BACK UP OR BRAKE LIGHTS. BACK UP CAMERA STAYS ON AFTER VEHICLE IS PUT IN DRIVE HAPPENS AT ALL TIMES IN THE DRIVEWAY, DRIVING DOWN THE HIGHWAY...ETC
Mfg Campaign: 11366944
Recall Date: Oct 28, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
COMPUTERAPPS ON DISPLAY SCREEN CONSTANTLY RESETTING ITSELF, FREEZES UP CONSTANTLY AND CANNOT TURN DOWN OR OFF RADIO OR ANY OTHER FEATURES UNTIL IT RESETS ITSELF . BACK UP CAMERA TERRIBLE WHEN IN USE AT NIGHT SCREENS BLURRY AND BRIGHT RED FROM BACK UP OR BRAKE LIGHTS. BACK UP CAMERA STAYS ON AFTER VEHICLE IS PUT IN DRIVE HAPPENS AT ALL TIMES IN THE DRIVEWAY, DRIVING DOWN THE HIGHWAY...ETC
Corrective Action:
COMPUTERAPPS ON DISPLAY SCREEN CONSTANTLY RESETTING ITSELF, FREEZES UP CONSTANTLY AND CANNOT TURN DOWN OR OFF RADIO OR ANY OTHER FEATURES UNTIL IT RESETS ITSELF . BACK UP CAMERA TERRIBLE WHEN IN USE AT NIGHT SCREENS BLURRY AND BRIGHT RED FROM BACK UP OR BRAKE LIGHTS. BACK UP CAMERA STAYS ON AFTER VEHICLE IS PUT IN DRIVE HAPPENS AT ALL TIMES IN THE DRIVEWAY, DRIVING DOWN THE HIGHWAY...ETC
Additional Notes:
COMPUTERAPPS ON DISPLAY SCREEN CONSTANTLY RESETTING ITSELF, FREEZES UP CONSTANTLY AND CANNOT TURN DOWN OR OFF RADIO OR ANY OTHER FEATURES UNTIL IT RESETS ITSELF . BACK UP CAMERA TERRIBLE WHEN IN USE AT NIGHT SCREENS BLURRY AND BRIGHT RED FROM BACK UP OR BRAKE LIGHTS. BACK UP CAMERA STAYS ON AFTER VEHICLE IS PUT IN DRIVE HAPPENS AT ALL TIMES IN THE DRIVEWAY, DRIVING DOWN THE HIGHWAY...ETC
Mfg Campaign: 11366944
Recall Date: Oct 28, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE CAR HORN HAS GONE OUT.
Corrective Action:
THE CAR HORN HAS GONE OUT.
Additional Notes:
THE CAR HORN HAS GONE OUT.
Mfg Campaign: 11366345
Recall Date: Oct 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
UCONNECT 8.4IN SCREEN STARTED TO BECOME BLURRY, LIKE THE SCREEN WAS PEELING AWAY OR DELAMINATING CAUSING MALFUNCTION IN TOUCH CONTROLS, WHICH INCLUDES CONTROLLING VEHICLE PERFORMANCE AND SETTINGS. DEALER SAID SCREEN WAS CRACKED, NOT OF MY OWN DOING. THEY STATED THAT WAS NOT COVERED UNDER WARRANTY, THOUGH VEHICLE WAS CERTIFIED PRE-OWNED WITH ADDITIONAL WARRANTY PURCHASED. VEHICLE OWNED FOR 7MTHS AND DRIVEN 6000 MILES.
Corrective Action:
UCONNECT 8.4IN SCREEN STARTED TO BECOME BLURRY, LIKE THE SCREEN WAS PEELING AWAY OR DELAMINATING CAUSING MALFUNCTION IN TOUCH CONTROLS, WHICH INCLUDES CONTROLLING VEHICLE PERFORMANCE AND SETTINGS. DEALER SAID SCREEN WAS CRACKED, NOT OF MY OWN DOING. THEY STATED THAT WAS NOT COVERED UNDER WARRANTY, THOUGH VEHICLE WAS CERTIFIED PRE-OWNED WITH ADDITIONAL WARRANTY PURCHASED. VEHICLE OWNED FOR 7MTHS AND DRIVEN 6000 MILES.
Additional Notes:
UCONNECT 8.4IN SCREEN STARTED TO BECOME BLURRY, LIKE THE SCREEN WAS PEELING AWAY OR DELAMINATING CAUSING MALFUNCTION IN TOUCH CONTROLS, WHICH INCLUDES CONTROLLING VEHICLE PERFORMANCE AND SETTINGS. DEALER SAID SCREEN WAS CRACKED, NOT OF MY OWN DOING. THEY STATED THAT WAS NOT COVERED UNDER WARRANTY, THOUGH VEHICLE WAS CERTIFIED PRE-OWNED WITH ADDITIONAL WARRANTY PURCHASED. VEHICLE OWNED FOR 7MTHS AND DRIVEN 6000 MILES.
Mfg Campaign: 11361200
Recall Date: Sep 25, 2020
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