Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc) (stellantis)
Safety Issue:
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2018-2021 Dodge Charger and Chrysler 300 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19B
Recall Date: Mar 14, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Dodge Charger Pursuit vehicles equipped with a "stealth mode." When stealth mode is selected, the backup camera rearview image will not display when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W62
Recall Date: Aug 27, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2018 Dodge Charger pursuit police vehicles equipped with all-wheel drive and V8 engines. The front driveshaft universal joint may seize or fracture causing the shaft to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U37
Recall Date: May 1, 2018
Consumer Complaints
161 ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE VEHICLE TRY TO CUT OFF WHILE I WAS DRIVING ON THE EXPRESSWAY IT GOT STUCK IN DRIVE AND ONCE I GOT IT HOME WE HAD TO TAKE CABLES OFF BATTERY TO PUT CAR IN PARK THE CAR WILL NOT CRANK UP AND ALSO THE GEAR IS FLASHING WANT GO IN DRIVE
Corrective Action:
THE VEHICLE TRY TO CUT OFF WHILE I WAS DRIVING ON THE EXPRESSWAY IT GOT STUCK IN DRIVE AND ONCE I GOT IT HOME WE HAD TO TAKE CABLES OFF BATTERY TO PUT CAR IN PARK THE CAR WILL NOT CRANK UP AND ALSO THE GEAR IS FLASHING WANT GO IN DRIVE
Additional Notes:
THE VEHICLE TRY TO CUT OFF WHILE I WAS DRIVING ON THE EXPRESSWAY IT GOT STUCK IN DRIVE AND ONCE I GOT IT HOME WE HAD TO TAKE CABLES OFF BATTERY TO PUT CAR IN PARK THE CAR WILL NOT CRANK UP AND ALSO THE GEAR IS FLASHING WANT GO IN DRIVE
Mfg Campaign: 11186547
Recall Date: Mar 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WHILE DRIVING ON A FREEWAY DOING ABOUT 65 MPH, THE SUNROOF SPONTANEOUSLY SHATTERED UPWARD, AS IF IT WAS HIT FROM THE INSIDE, SENDING GLASS FLYING DOWN THE BACK OF THE CAR HITTING OTHER VEHICLES BEHIND ME. THANKFULLY THE INTERNAL SUNROOF COVER WAS CLOSED SO GLASS DIDN'T RAIN DOWN ON US WHEN THIS HAPPENED. I HAD TO PULL OVER ON THE SIDE OF THE FREEWAY AND CLEAN UP AS MUCH OF THE GLASS AS POSSIBLE SO IT WOULDN'T CONTINUE FLYING OFF AND HITTING VEHICLES BEHIND ME. DEFINITELY A SAFETY CONCERN, EVEN THOUGH IT'S TEMPERED GLASS, IT'S STILL SHARP. IF THE INTERNAL SUNROOF COVER WAS SLID OPEN IT WOULD HAVE BEEN MUCH WORSE THAN THE FEW CUTS I GOT ON MY HANDS FROM CLEANING UP THE GLASS.
Corrective Action:
WHILE DRIVING ON A FREEWAY DOING ABOUT 65 MPH, THE SUNROOF SPONTANEOUSLY SHATTERED UPWARD, AS IF IT WAS HIT FROM THE INSIDE, SENDING GLASS FLYING DOWN THE BACK OF THE CAR HITTING OTHER VEHICLES BEHIND ME. THANKFULLY THE INTERNAL SUNROOF COVER WAS CLOSED SO GLASS DIDN'T RAIN DOWN ON US WHEN THIS HAPPENED. I HAD TO PULL OVER ON THE SIDE OF THE FREEWAY AND CLEAN UP AS MUCH OF THE GLASS AS POSSIBLE SO IT WOULDN'T CONTINUE FLYING OFF AND HITTING VEHICLES BEHIND ME. DEFINITELY A SAFETY CONCERN, EVEN THOUGH IT'S TEMPERED GLASS, IT'S STILL SHARP. IF THE INTERNAL SUNROOF COVER WAS SLID OPEN IT WOULD HAVE BEEN MUCH WORSE THAN THE FEW CUTS I GOT ON MY HANDS FROM CLEANING UP THE GLASS.
Additional Notes:
WHILE DRIVING ON A FREEWAY DOING ABOUT 65 MPH, THE SUNROOF SPONTANEOUSLY SHATTERED UPWARD, AS IF IT WAS HIT FROM THE INSIDE, SENDING GLASS FLYING DOWN THE BACK OF THE CAR HITTING OTHER VEHICLES BEHIND ME. THANKFULLY THE INTERNAL SUNROOF COVER WAS CLOSED SO GLASS DIDN'T RAIN DOWN ON US WHEN THIS HAPPENED. I HAD TO PULL OVER ON THE SIDE OF THE FREEWAY AND CLEAN UP AS MUCH OF THE GLASS AS POSSIBLE SO IT WOULDN'T CONTINUE FLYING OFF AND HITTING VEHICLES BEHIND ME. DEFINITELY A SAFETY CONCERN, EVEN THOUGH IT'S TEMPERED GLASS, IT'S STILL SHARP. IF THE INTERNAL SUNROOF COVER WAS SLID OPEN IT WOULD HAVE BEEN MUCH WORSE THAN THE FEW CUTS I GOT ON MY HANDS FROM CLEANING UP THE GLASS.
Mfg Campaign: 11166791
Recall Date: Jan 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WE PURCHASE A CAR AND AUGUST 15TH 2018 AND HAS A WEIRD SOUND AND THE TRANSMISSION I TOOK IT TO THE DEALER LIKE FOUR TIMES AND THEY REPLACE A TRANSMISSION BUT IT STILL KEEPS DOING THE SAME NOISE, I DON'T FEEL SAFE TO DRIVE IT AND THE DEALERSHIP THEY TOLD ME IT WAS A NORMAL SOUND BUT I TOOK IT TOY SHOP AND THEY TOLD ME AND WAS NOT NORMAL THEY DON'T WANT TO DO NOTHING TO FIX IT AND I DON'T FEEL SAFE TO DRIVE
Corrective Action:
WE PURCHASE A CAR AND AUGUST 15TH 2018 AND HAS A WEIRD SOUND AND THE TRANSMISSION I TOOK IT TO THE DEALER LIKE FOUR TIMES AND THEY REPLACE A TRANSMISSION BUT IT STILL KEEPS DOING THE SAME NOISE, I DON'T FEEL SAFE TO DRIVE IT AND THE DEALERSHIP THEY TOLD ME IT WAS A NORMAL SOUND BUT I TOOK IT TOY SHOP AND THEY TOLD ME AND WAS NOT NORMAL THEY DON'T WANT TO DO NOTHING TO FIX IT AND I DON'T FEEL SAFE TO DRIVE
Additional Notes:
WE PURCHASE A CAR AND AUGUST 15TH 2018 AND HAS A WEIRD SOUND AND THE TRANSMISSION I TOOK IT TO THE DEALER LIKE FOUR TIMES AND THEY REPLACE A TRANSMISSION BUT IT STILL KEEPS DOING THE SAME NOISE, I DON'T FEEL SAFE TO DRIVE IT AND THE DEALERSHIP THEY TOLD ME IT WAS A NORMAL SOUND BUT I TOOK IT TOY SHOP AND THEY TOLD ME AND WAS NOT NORMAL THEY DON'T WANT TO DO NOTHING TO FIX IT AND I DON'T FEEL SAFE TO DRIVE
Mfg Campaign: 11165302
Recall Date: Jan 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DODGE CHRYSLER (AND OTHER AUTO MANUFACTURERS) HAVE SOYBASED WIRING INSTALLED IN THE NEWER CARS. THIS IS A SAFETY ISSUE AS THE SOYBEAN BASED COVERING ON THE WIRES IS ALSO A RODENT ATTRACTANT MEANING RODENTS ARE EATING THE WIRING THAT CONNECTS THE ABS BRAKE SYSTEM, FUEL PRESSURE SYSTEM AND OTHER SENSITIVE SYSTEMS. ONCE THE RODENTS CHEW COMPLETELY THROUGH THE WIRES THE GAS WILL SHUT OFF OR THE BRAKES WILL FAIL THUS THIS WILL DEFINITELY CAUSE AN ACCIDENT OF SOME SORT. CAN WE, THE CONSUMERS LIVE WITH THIS? NO IT COSTS US MORE MONEY IN THE LONG RUN TO REPAIR THE WIRING ISSUE THAT WAS CAUSED BY THE AUTO MANUFACTURER!!!! WHAT RECOURSE DOES THE CONSUMER HAVE???
Corrective Action:
DODGE CHRYSLER (AND OTHER AUTO MANUFACTURERS) HAVE SOYBASED WIRING INSTALLED IN THE NEWER CARS. THIS IS A SAFETY ISSUE AS THE SOYBEAN BASED COVERING ON THE WIRES IS ALSO A RODENT ATTRACTANT MEANING RODENTS ARE EATING THE WIRING THAT CONNECTS THE ABS BRAKE SYSTEM, FUEL PRESSURE SYSTEM AND OTHER SENSITIVE SYSTEMS. ONCE THE RODENTS CHEW COMPLETELY THROUGH THE WIRES THE GAS WILL SHUT OFF OR THE BRAKES WILL FAIL THUS THIS WILL DEFINITELY CAUSE AN ACCIDENT OF SOME SORT. CAN WE, THE CONSUMERS LIVE WITH THIS? NO IT COSTS US MORE MONEY IN THE LONG RUN TO REPAIR THE WIRING ISSUE THAT WAS CAUSED BY THE AUTO MANUFACTURER!!!! WHAT RECOURSE DOES THE CONSUMER HAVE???
Additional Notes:
DODGE CHRYSLER (AND OTHER AUTO MANUFACTURERS) HAVE SOYBASED WIRING INSTALLED IN THE NEWER CARS. THIS IS A SAFETY ISSUE AS THE SOYBEAN BASED COVERING ON THE WIRES IS ALSO A RODENT ATTRACTANT MEANING RODENTS ARE EATING THE WIRING THAT CONNECTS THE ABS BRAKE SYSTEM, FUEL PRESSURE SYSTEM AND OTHER SENSITIVE SYSTEMS. ONCE THE RODENTS CHEW COMPLETELY THROUGH THE WIRES THE GAS WILL SHUT OFF OR THE BRAKES WILL FAIL THUS THIS WILL DEFINITELY CAUSE AN ACCIDENT OF SOME SORT. CAN WE, THE CONSUMERS LIVE WITH THIS? NO IT COSTS US MORE MONEY IN THE LONG RUN TO REPAIR THE WIRING ISSUE THAT WAS CAUSED BY THE AUTO MANUFACTURER!!!! WHAT RECOURSE DOES THE CONSUMER HAVE???
Mfg Campaign: 11133578
Recall Date: Oct 5, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THIS IS THE SECOND 2018 CHARGER 392 IVE HAD. THE ISSUE IS THE UCONNECT SYSTEM WILL ATTEMPT TO CONNECT TO MY PHONE WHEN THE CAR HAS BEEN FULLY TURNED OFF. IF IT CONNECTS SUCCESFULLY THE RADIO WILL START UP BY ITSELF AND DRAIN MY CARS BATTERY. ON MY ORIGINAL 2018 CHARGER IT KILLED THE BATTERY COMPLETELY. ON THIS NEW ONE I KEEP CORRECTING THE ISSUE BY DISCONNECTING MY PHONE GOING BACK TO THE CAR AND CYCLING THE POWER TO RETURN IT OFF. THIS HAPPENS FREQUENTLY.
Corrective Action:
THIS IS THE SECOND 2018 CHARGER 392 IVE HAD. THE ISSUE IS THE UCONNECT SYSTEM WILL ATTEMPT TO CONNECT TO MY PHONE WHEN THE CAR HAS BEEN FULLY TURNED OFF. IF IT CONNECTS SUCCESFULLY THE RADIO WILL START UP BY ITSELF AND DRAIN MY CARS BATTERY. ON MY ORIGINAL 2018 CHARGER IT KILLED THE BATTERY COMPLETELY. ON THIS NEW ONE I KEEP CORRECTING THE ISSUE BY DISCONNECTING MY PHONE GOING BACK TO THE CAR AND CYCLING THE POWER TO RETURN IT OFF. THIS HAPPENS FREQUENTLY.
Additional Notes:
THIS IS THE SECOND 2018 CHARGER 392 IVE HAD. THE ISSUE IS THE UCONNECT SYSTEM WILL ATTEMPT TO CONNECT TO MY PHONE WHEN THE CAR HAS BEEN FULLY TURNED OFF. IF IT CONNECTS SUCCESFULLY THE RADIO WILL START UP BY ITSELF AND DRAIN MY CARS BATTERY. ON MY ORIGINAL 2018 CHARGER IT KILLED THE BATTERY COMPLETELY. ON THIS NEW ONE I KEEP CORRECTING THE ISSUE BY DISCONNECTING MY PHONE GOING BACK TO THE CAR AND CYCLING THE POWER TO RETURN IT OFF. THIS HAPPENS FREQUENTLY.
Mfg Campaign: 11128300
Recall Date: Sep 8, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 DODGE CHARGER. WHILE DRIVING 70 MPH, THE VEHICLE SHOOK AND SHUT OFF. THE VEHICLE WAS PULLED OVER TO THE SHOULDER AND TOWED TO AUTONATION CHRYSLER DODGE JEEP RAM VALENCIA (23820 CREEKSIDE RD, SANTA CLARITA, CA 91355, (661) 379-7709). THE DEALER WAS UNABLE TO FIND ANY FAILURES AND STATED THAT THE VEHICLE WAS FINE. THE CONTACT STATED THAT THE FAILURE RECURRED WHILE DRIVING ON THE HIGHWAY AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT WAITED TWENTY MINUTES BEFORE RESTARTING THE VEHICLE AND THEN DROVE TO AN UNKNOWN DODGE DEALER IN BAKERSFIELD, CA. THE SECOND DEALER ALSO FOUND NO FAILURES WITH THE VEHICLE. THE CONTACT CALLED THE WARRANTY DEPARTMENT WITH THE MANUFACTURER AND WAS INFORMED TO TAKE THE VEHICLE BACK TO THE BAKERSFIELD DEALER. THE MANUFACTURER ALSO PROMISED TO TRY TO GET AN EXTENDED WARRANTY. THE FAILURE MILEAGE WAS 5,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 DODGE CHARGER. WHILE DRIVING 70 MPH, THE VEHICLE SHOOK AND SHUT OFF. THE VEHICLE WAS PULLED OVER TO THE SHOULDER AND TOWED TO AUTONATION CHRYSLER DODGE JEEP RAM VALENCIA (23820 CREEKSIDE RD, SANTA CLARITA, CA 91355, (661) 379-7709). THE DEALER WAS UNABLE TO FIND ANY FAILURES AND STATED THAT THE VEHICLE WAS FINE. THE CONTACT STATED THAT THE FAILURE RECURRED WHILE DRIVING ON THE HIGHWAY AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT WAITED TWENTY MINUTES BEFORE RESTARTING THE VEHICLE AND THEN DROVE TO AN UNKNOWN DODGE DEALER IN BAKERSFIELD, CA. THE SECOND DEALER ALSO FOUND NO FAILURES WITH THE VEHICLE. THE CONTACT CALLED THE WARRANTY DEPARTMENT WITH THE MANUFACTURER AND WAS INFORMED TO TAKE THE VEHICLE BACK TO THE BAKERSFIELD DEALER. THE MANUFACTURER ALSO PROMISED TO TRY TO GET AN EXTENDED WARRANTY. THE FAILURE MILEAGE WAS 5,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 DODGE CHARGER. WHILE DRIVING 70 MPH, THE VEHICLE SHOOK AND SHUT OFF. THE VEHICLE WAS PULLED OVER TO THE SHOULDER AND TOWED TO AUTONATION CHRYSLER DODGE JEEP RAM VALENCIA (23820 CREEKSIDE RD, SANTA CLARITA, CA 91355, (661) 379-7709). THE DEALER WAS UNABLE TO FIND ANY FAILURES AND STATED THAT THE VEHICLE WAS FINE. THE CONTACT STATED THAT THE FAILURE RECURRED WHILE DRIVING ON THE HIGHWAY AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT WAITED TWENTY MINUTES BEFORE RESTARTING THE VEHICLE AND THEN DROVE TO AN UNKNOWN DODGE DEALER IN BAKERSFIELD, CA. THE SECOND DEALER ALSO FOUND NO FAILURES WITH THE VEHICLE. THE CONTACT CALLED THE WARRANTY DEPARTMENT WITH THE MANUFACTURER AND WAS INFORMED TO TAKE THE VEHICLE BACK TO THE BAKERSFIELD DEALER. THE MANUFACTURER ALSO PROMISED TO TRY TO GET AN EXTENDED WARRANTY. THE FAILURE MILEAGE WAS 5,000.
Mfg Campaign: 11123834
Recall Date: Aug 31, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY DODGE HAS SHUT OFF ON ME WHILE DRIVING TWICE AND EACH TIME WE TAKE IT TO THE DEALERSHIP THEY SAY THEY CANNOT FIND ANYTHING WRONG WITH IT. THE FIRST TIME IT HAPPENED WAS AUGUST 6, 2018 THE SECOND TIME WAS AUGUST 29, 2018. BOTH TIMES IT SHUT OFF ON US WHILE WE WERE ON THE FREEWAY
Corrective Action:
MY DODGE HAS SHUT OFF ON ME WHILE DRIVING TWICE AND EACH TIME WE TAKE IT TO THE DEALERSHIP THEY SAY THEY CANNOT FIND ANYTHING WRONG WITH IT. THE FIRST TIME IT HAPPENED WAS AUGUST 6, 2018 THE SECOND TIME WAS AUGUST 29, 2018. BOTH TIMES IT SHUT OFF ON US WHILE WE WERE ON THE FREEWAY
Additional Notes:
MY DODGE HAS SHUT OFF ON ME WHILE DRIVING TWICE AND EACH TIME WE TAKE IT TO THE DEALERSHIP THEY SAY THEY CANNOT FIND ANYTHING WRONG WITH IT. THE FIRST TIME IT HAPPENED WAS AUGUST 6, 2018 THE SECOND TIME WAS AUGUST 29, 2018. BOTH TIMES IT SHUT OFF ON US WHILE WE WERE ON THE FREEWAY
Mfg Campaign: 11123821
Recall Date: Aug 31, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY DODGE HAS SHUT OFF ON ME WHILE DRIVING TWICE AND EACH TIME WE TAKE IT TO THE DEALERSHIP THEY SAY THEY CANNOT FIND ANYTHING WRONG WITH IT. THE FIRST TIME IT HAPPENED WAS AUGUST 6, 2018 THE SECOND TIME WAS AUGUST 29, 2018. BOTH TIMES IT SHUT OFF ON US WHILE WE WERE ON THE FREEWAY
Corrective Action:
MY DODGE HAS SHUT OFF ON ME WHILE DRIVING TWICE AND EACH TIME WE TAKE IT TO THE DEALERSHIP THEY SAY THEY CANNOT FIND ANYTHING WRONG WITH IT. THE FIRST TIME IT HAPPENED WAS AUGUST 6, 2018 THE SECOND TIME WAS AUGUST 29, 2018. BOTH TIMES IT SHUT OFF ON US WHILE WE WERE ON THE FREEWAY
Additional Notes:
MY DODGE HAS SHUT OFF ON ME WHILE DRIVING TWICE AND EACH TIME WE TAKE IT TO THE DEALERSHIP THEY SAY THEY CANNOT FIND ANYTHING WRONG WITH IT. THE FIRST TIME IT HAPPENED WAS AUGUST 6, 2018 THE SECOND TIME WAS AUGUST 29, 2018. BOTH TIMES IT SHUT OFF ON US WHILE WE WERE ON THE FREEWAY
Mfg Campaign: 11123821
Recall Date: Aug 31, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 DODGE CHARGER. WHILE DRIVING VARIOUS SPEEDS ON DIFFERENT OCCASIONS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE NEEDED TO BE SHIFTED INTO PARK AND THEN RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO WOODY FOLSOM CHRYSLER DODGE JEEP RAM (1859 GOLDEN ISLES W, BAXLEY, GA 31513, (888) 283-8230), BUT NO FAILURE CODES WERE FOUND DURING THE DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. THE VIN WAS NOT AVAILABLE. *DT *TR
Corrective Action:
TL* THE CONTACT OWNS A 2018 DODGE CHARGER. WHILE DRIVING VARIOUS SPEEDS ON DIFFERENT OCCASIONS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE NEEDED TO BE SHIFTED INTO PARK AND THEN RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO WOODY FOLSOM CHRYSLER DODGE JEEP RAM (1859 GOLDEN ISLES W, BAXLEY, GA 31513, (888) 283-8230), BUT NO FAILURE CODES WERE FOUND DURING THE DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. THE VIN WAS NOT AVAILABLE. *DT *TR
Additional Notes:
TL* THE CONTACT OWNS A 2018 DODGE CHARGER. WHILE DRIVING VARIOUS SPEEDS ON DIFFERENT OCCASIONS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE NEEDED TO BE SHIFTED INTO PARK AND THEN RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO WOODY FOLSOM CHRYSLER DODGE JEEP RAM (1859 GOLDEN ISLES W, BAXLEY, GA 31513, (888) 283-8230), BUT NO FAILURE CODES WERE FOUND DURING THE DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. THE VIN WAS NOT AVAILABLE. *DT *TR
Mfg Campaign: 11119920
Recall Date: Aug 14, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2018 DODGE CHARGER. WHILE DRIVING VARIOUS SPEEDS ON DIFFERENT OCCASIONS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE NEEDED TO BE SHIFTED INTO PARK AND THEN RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO WOODY FOLSOM CHRYSLER DODGE JEEP RAM (1859 GOLDEN ISLES W, BAXLEY, GA 31513, (888) 283-8230), BUT NO FAILURE CODES WERE FOUND DURING THE DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. THE VIN WAS NOT AVAILABLE. *DT *TR
Corrective Action:
TL* THE CONTACT OWNS A 2018 DODGE CHARGER. WHILE DRIVING VARIOUS SPEEDS ON DIFFERENT OCCASIONS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE NEEDED TO BE SHIFTED INTO PARK AND THEN RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO WOODY FOLSOM CHRYSLER DODGE JEEP RAM (1859 GOLDEN ISLES W, BAXLEY, GA 31513, (888) 283-8230), BUT NO FAILURE CODES WERE FOUND DURING THE DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. THE VIN WAS NOT AVAILABLE. *DT *TR
Additional Notes:
TL* THE CONTACT OWNS A 2018 DODGE CHARGER. WHILE DRIVING VARIOUS SPEEDS ON DIFFERENT OCCASIONS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE NEEDED TO BE SHIFTED INTO PARK AND THEN RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO WOODY FOLSOM CHRYSLER DODGE JEEP RAM (1859 GOLDEN ISLES W, BAXLEY, GA 31513, (888) 283-8230), BUT NO FAILURE CODES WERE FOUND DURING THE DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. THE VIN WAS NOT AVAILABLE. *DT *TR
Mfg Campaign: 11119920
Recall Date: Aug 14, 2018
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
I WAS DRIVING ON THE HIGHWAY AND THE FRONT DRIVERS SIDE CONTROL ARM HAD BROKE ON ME CAUSING ME TO RUN INTO THE WALL ON THE HIGHWAY. I WAS JUST SENDING THIS TO DOCUMENT THE INCIDENT. THANK YOU.
Corrective Action:
I WAS DRIVING ON THE HIGHWAY AND THE FRONT DRIVERS SIDE CONTROL ARM HAD BROKE ON ME CAUSING ME TO RUN INTO THE WALL ON THE HIGHWAY. I WAS JUST SENDING THIS TO DOCUMENT THE INCIDENT. THANK YOU.
Additional Notes:
I WAS DRIVING ON THE HIGHWAY AND THE FRONT DRIVERS SIDE CONTROL ARM HAD BROKE ON ME CAUSING ME TO RUN INTO THE WALL ON THE HIGHWAY. I WAS JUST SENDING THIS TO DOCUMENT THE INCIDENT. THANK YOU.
Mfg Campaign: 11113888
Recall Date: Jul 26, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY WIFE AND I WERE DRIVING DOWN THE ROAD TO OUR HOUSE. THERE WAS NO TRAFFIC IN FRONT OF US, NOR WAS ANY ONCOMING TRAFFIC IN THE OPPOSITE LANES. THERE WERE NO PEOPLE AROUND ON THE SIDEWALKS. WE WERE TRAVELING APPROXIMATELY 40 MPH AND SLOWING DOWN TO MAKE A RIGHT HAND TURN TOWARDS OUR HOUSE, OUR SUNROOF EXPLODED FROM THE INSIDE OUT. THERE WAS NO IMPACT OF ANY KIND. I WASN'T SURE WHAT HAPPENED EXACTLY, BUT WE PULLED OVER TO CHECK WHAT MIGHT HAVE HIT US. THERE WAS NOTHING THAT WOULD INDICATE AN IMPACT OF ANY KIND, YET THE SUNROOF WAS SHATTERED AND BOWED UPWARDS INSTEAD OF DOWN TOWARDS THE INSIDE OF THE VEHICLE WHICH WOULD BE MORE INDICATIVE OF SOME KIND OF IMPACT TO THE SUNROOF. IT ALMOST LOOKED LIKE A BLOW OUT FROM INSIDE OUT LIKE PRESSURE HAD CAUSED IT. WE CONTACTED THE DEALERSHIP TO TELL THEM WHAT HAPPENED (THIS CAR IS BRAND NEW, IT WAS BOUGHT ON 5/13/18), THEY ARE TELLING US IT HAD TO BE AN IMPACT. I BELIEVE THIS TO BE DISINGENUOUS. I HAVE NO REASON TO LIE ABOUT THIS INCIDENT. I WAS THE PASSENGER IN THE CAR AND I WAS PAYING ATTENTION WHEN IT HAPPENED. I BELIEVE THIS TO BE A SAFETY RISK FOR DRIVERS. IF WE HAD NOT HAD THE SLIDER BELOW THE SUNROOF CLOSED, BROKEN GLASS WOULD HAVE RAINED DOWN INSIDE OF THE VEHICLE AND POTENTIALLY DISTRACTED MY WIFE AND CAUSED AN ACCIDENT. JUST THE SOUND OF THE SUNROOF POPPING WAS EXTREMELY LOUD AND CAUSED A LOT OF IMMEDIATE CONFUSION. I HAVE SEEN SIMILAR STORIES ONLINE ABOUT EXPLODING SUNROOFS, AND I BELIEVE IT TO BE A LEGITIMATE SAFETY CONCERN.
Corrective Action:
MY WIFE AND I WERE DRIVING DOWN THE ROAD TO OUR HOUSE. THERE WAS NO TRAFFIC IN FRONT OF US, NOR WAS ANY ONCOMING TRAFFIC IN THE OPPOSITE LANES. THERE WERE NO PEOPLE AROUND ON THE SIDEWALKS. WE WERE TRAVELING APPROXIMATELY 40 MPH AND SLOWING DOWN TO MAKE A RIGHT HAND TURN TOWARDS OUR HOUSE, OUR SUNROOF EXPLODED FROM THE INSIDE OUT. THERE WAS NO IMPACT OF ANY KIND. I WASN'T SURE WHAT HAPPENED EXACTLY, BUT WE PULLED OVER TO CHECK WHAT MIGHT HAVE HIT US. THERE WAS NOTHING THAT WOULD INDICATE AN IMPACT OF ANY KIND, YET THE SUNROOF WAS SHATTERED AND BOWED UPWARDS INSTEAD OF DOWN TOWARDS THE INSIDE OF THE VEHICLE WHICH WOULD BE MORE INDICATIVE OF SOME KIND OF IMPACT TO THE SUNROOF. IT ALMOST LOOKED LIKE A BLOW OUT FROM INSIDE OUT LIKE PRESSURE HAD CAUSED IT. WE CONTACTED THE DEALERSHIP TO TELL THEM WHAT HAPPENED (THIS CAR IS BRAND NEW, IT WAS BOUGHT ON 5/13/18), THEY ARE TELLING US IT HAD TO BE AN IMPACT. I BELIEVE THIS TO BE DISINGENUOUS. I HAVE NO REASON TO LIE ABOUT THIS INCIDENT. I WAS THE PASSENGER IN THE CAR AND I WAS PAYING ATTENTION WHEN IT HAPPENED. I BELIEVE THIS TO BE A SAFETY RISK FOR DRIVERS. IF WE HAD NOT HAD THE SLIDER BELOW THE SUNROOF CLOSED, BROKEN GLASS WOULD HAVE RAINED DOWN INSIDE OF THE VEHICLE AND POTENTIALLY DISTRACTED MY WIFE AND CAUSED AN ACCIDENT. JUST THE SOUND OF THE SUNROOF POPPING WAS EXTREMELY LOUD AND CAUSED A LOT OF IMMEDIATE CONFUSION. I HAVE SEEN SIMILAR STORIES ONLINE ABOUT EXPLODING SUNROOFS, AND I BELIEVE IT TO BE A LEGITIMATE SAFETY CONCERN.
Additional Notes:
MY WIFE AND I WERE DRIVING DOWN THE ROAD TO OUR HOUSE. THERE WAS NO TRAFFIC IN FRONT OF US, NOR WAS ANY ONCOMING TRAFFIC IN THE OPPOSITE LANES. THERE WERE NO PEOPLE AROUND ON THE SIDEWALKS. WE WERE TRAVELING APPROXIMATELY 40 MPH AND SLOWING DOWN TO MAKE A RIGHT HAND TURN TOWARDS OUR HOUSE, OUR SUNROOF EXPLODED FROM THE INSIDE OUT. THERE WAS NO IMPACT OF ANY KIND. I WASN'T SURE WHAT HAPPENED EXACTLY, BUT WE PULLED OVER TO CHECK WHAT MIGHT HAVE HIT US. THERE WAS NOTHING THAT WOULD INDICATE AN IMPACT OF ANY KIND, YET THE SUNROOF WAS SHATTERED AND BOWED UPWARDS INSTEAD OF DOWN TOWARDS THE INSIDE OF THE VEHICLE WHICH WOULD BE MORE INDICATIVE OF SOME KIND OF IMPACT TO THE SUNROOF. IT ALMOST LOOKED LIKE A BLOW OUT FROM INSIDE OUT LIKE PRESSURE HAD CAUSED IT. WE CONTACTED THE DEALERSHIP TO TELL THEM WHAT HAPPENED (THIS CAR IS BRAND NEW, IT WAS BOUGHT ON 5/13/18), THEY ARE TELLING US IT HAD TO BE AN IMPACT. I BELIEVE THIS TO BE DISINGENUOUS. I HAVE NO REASON TO LIE ABOUT THIS INCIDENT. I WAS THE PASSENGER IN THE CAR AND I WAS PAYING ATTENTION WHEN IT HAPPENED. I BELIEVE THIS TO BE A SAFETY RISK FOR DRIVERS. IF WE HAD NOT HAD THE SLIDER BELOW THE SUNROOF CLOSED, BROKEN GLASS WOULD HAVE RAINED DOWN INSIDE OF THE VEHICLE AND POTENTIALLY DISTRACTED MY WIFE AND CAUSED AN ACCIDENT. JUST THE SOUND OF THE SUNROOF POPPING WAS EXTREMELY LOUD AND CAUSED A LOT OF IMMEDIATE CONFUSION. I HAVE SEEN SIMILAR STORIES ONLINE ABOUT EXPLODING SUNROOFS, AND I BELIEVE IT TO BE A LEGITIMATE SAFETY CONCERN.
Mfg Campaign: 11100625
Recall Date: Jun 8, 2018
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
AT AROUND 400-600 MILES THE CAR STARTED HAVING ISSUES. EVERY TIME I PRESS THE BRAKES YOU CAN HEAR A NOISE AS IF THE BRAKES HAVE BEEN WEARING OUT, ALSO WHEN I TURN THE WHEEL LEFT OR RIGHT THERE IS A TICKING CLICKING NOISE.
Corrective Action:
AT AROUND 400-600 MILES THE CAR STARTED HAVING ISSUES. EVERY TIME I PRESS THE BRAKES YOU CAN HEAR A NOISE AS IF THE BRAKES HAVE BEEN WEARING OUT, ALSO WHEN I TURN THE WHEEL LEFT OR RIGHT THERE IS A TICKING CLICKING NOISE.
Additional Notes:
AT AROUND 400-600 MILES THE CAR STARTED HAVING ISSUES. EVERY TIME I PRESS THE BRAKES YOU CAN HEAR A NOISE AS IF THE BRAKES HAVE BEEN WEARING OUT, ALSO WHEN I TURN THE WHEEL LEFT OR RIGHT THERE IS A TICKING CLICKING NOISE.
Mfg Campaign: 11099109
Recall Date: Jun 1, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AT AROUND 400-600 MILES THE CAR STARTED HAVING ISSUES. EVERY TIME I PRESS THE BRAKES YOU CAN HEAR A NOISE AS IF THE BRAKES HAVE BEEN WEARING OUT, ALSO WHEN I TURN THE WHEEL LEFT OR RIGHT THERE IS A TICKING CLICKING NOISE.
Corrective Action:
AT AROUND 400-600 MILES THE CAR STARTED HAVING ISSUES. EVERY TIME I PRESS THE BRAKES YOU CAN HEAR A NOISE AS IF THE BRAKES HAVE BEEN WEARING OUT, ALSO WHEN I TURN THE WHEEL LEFT OR RIGHT THERE IS A TICKING CLICKING NOISE.
Additional Notes:
AT AROUND 400-600 MILES THE CAR STARTED HAVING ISSUES. EVERY TIME I PRESS THE BRAKES YOU CAN HEAR A NOISE AS IF THE BRAKES HAVE BEEN WEARING OUT, ALSO WHEN I TURN THE WHEEL LEFT OR RIGHT THERE IS A TICKING CLICKING NOISE.
Mfg Campaign: 11099109
Recall Date: Jun 1, 2018
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THIS IS A RENTAL AND I HAVE BEEN DRIVING THIS CAR FOR ABOUT 6. IN THE AFTERNOON OF DAY 6, I WENT TO GET INTO THE CAR AND THE DOOR HANDLE MADE A FUNNY CLICKING SOUND AND WOULD NOT OPEN THE DOOR. IT IS ATTACHED BUT FEELS LIKE SOMEONE IS UNHOOKED INSIDE THE DOOR BECAUSE IT SEEMS TO LIFT UP HIGHER THAN IT SHOULD. DOOR OPENS FROM THE INSIDE WITH NO PROBLEM.
Corrective Action:
THIS IS A RENTAL AND I HAVE BEEN DRIVING THIS CAR FOR ABOUT 6. IN THE AFTERNOON OF DAY 6, I WENT TO GET INTO THE CAR AND THE DOOR HANDLE MADE A FUNNY CLICKING SOUND AND WOULD NOT OPEN THE DOOR. IT IS ATTACHED BUT FEELS LIKE SOMEONE IS UNHOOKED INSIDE THE DOOR BECAUSE IT SEEMS TO LIFT UP HIGHER THAN IT SHOULD. DOOR OPENS FROM THE INSIDE WITH NO PROBLEM.
Additional Notes:
THIS IS A RENTAL AND I HAVE BEEN DRIVING THIS CAR FOR ABOUT 6. IN THE AFTERNOON OF DAY 6, I WENT TO GET INTO THE CAR AND THE DOOR HANDLE MADE A FUNNY CLICKING SOUND AND WOULD NOT OPEN THE DOOR. IT IS ATTACHED BUT FEELS LIKE SOMEONE IS UNHOOKED INSIDE THE DOOR BECAUSE IT SEEMS TO LIFT UP HIGHER THAN IT SHOULD. DOOR OPENS FROM THE INSIDE WITH NO PROBLEM.
Mfg Campaign: 11093864
Recall Date: May 15, 2018
Chrysler (fca Us, Llc)
Defect Description:
WHEELS:RIM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 DODGE CHARGER. THE CONTACT STATED THAT THE TPMS WARNING INDICATOR KEPT FLASHING "LOW TIRE PRESSURE". THE VEHICLE WAS TAKEN TO THE DEALER (DEPENDABLE DODGE, 21415 ROSCOE BLVD, CANOGA PARK, CA 91304, (818) 883-9060) MORE THAN ONCE. THE DEALER DID NOT FULLY INSPECT THE TIRES; HOWEVER, THEY REFILLED THE TIRES WITH AIR AND PROVIDED NO PERMANENT REMEDY. THE FAILURE CONTINUED AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS PLACED ON A LIFT AND THE MECHANIC NOTICED THAT THE OEM REAR PASSENGER RIM HAD CRACKS. THE DEALER WAS CONTACTED AND INDICATED THAT THERE WAS A NATIONAL BACKORDER FOR THE RIMS. THE CONTACT WAS INFORMED THAT THERE WERE 26 OTHER CUSTOMERS ALREADY ON THE WAITING LIST AND THAT THE PART MAY BECOME AVAILABLE AROUND JULY 20, 2018. THE DEALER FURTHER STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE UNTIL THE RIM WAS REPLACED. THE CONTACT WAS INFORMED THAT THE VEHICLE COULD BE LEFT AT THE DEALER UNTIL THE PART ARRIVED; HOWEVER, THEY WOULD NOT BE LIABLE IF ANYTHING HAPPENED. THE CONTACT DECLINED BECAUSE A LOANER VEHICLE WAS NOT OFFERED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2018 DODGE CHARGER. THE CONTACT STATED THAT THE TPMS WARNING INDICATOR KEPT FLASHING "LOW TIRE PRESSURE". THE VEHICLE WAS TAKEN TO THE DEALER (DEPENDABLE DODGE, 21415 ROSCOE BLVD, CANOGA PARK, CA 91304, (818) 883-9060) MORE THAN ONCE. THE DEALER DID NOT FULLY INSPECT THE TIRES; HOWEVER, THEY REFILLED THE TIRES WITH AIR AND PROVIDED NO PERMANENT REMEDY. THE FAILURE CONTINUED AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS PLACED ON A LIFT AND THE MECHANIC NOTICED THAT THE OEM REAR PASSENGER RIM HAD CRACKS. THE DEALER WAS CONTACTED AND INDICATED THAT THERE WAS A NATIONAL BACKORDER FOR THE RIMS. THE CONTACT WAS INFORMED THAT THERE WERE 26 OTHER CUSTOMERS ALREADY ON THE WAITING LIST AND THAT THE PART MAY BECOME AVAILABLE AROUND JULY 20, 2018. THE DEALER FURTHER STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE UNTIL THE RIM WAS REPLACED. THE CONTACT WAS INFORMED THAT THE VEHICLE COULD BE LEFT AT THE DEALER UNTIL THE PART ARRIVED; HOWEVER, THEY WOULD NOT BE LIABLE IF ANYTHING HAPPENED. THE CONTACT DECLINED BECAUSE A LOANER VEHICLE WAS NOT OFFERED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2018 DODGE CHARGER. THE CONTACT STATED THAT THE TPMS WARNING INDICATOR KEPT FLASHING "LOW TIRE PRESSURE". THE VEHICLE WAS TAKEN TO THE DEALER (DEPENDABLE DODGE, 21415 ROSCOE BLVD, CANOGA PARK, CA 91304, (818) 883-9060) MORE THAN ONCE. THE DEALER DID NOT FULLY INSPECT THE TIRES; HOWEVER, THEY REFILLED THE TIRES WITH AIR AND PROVIDED NO PERMANENT REMEDY. THE FAILURE CONTINUED AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS PLACED ON A LIFT AND THE MECHANIC NOTICED THAT THE OEM REAR PASSENGER RIM HAD CRACKS. THE DEALER WAS CONTACTED AND INDICATED THAT THERE WAS A NATIONAL BACKORDER FOR THE RIMS. THE CONTACT WAS INFORMED THAT THERE WERE 26 OTHER CUSTOMERS ALREADY ON THE WAITING LIST AND THAT THE PART MAY BECOME AVAILABLE AROUND JULY 20, 2018. THE DEALER FURTHER STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE UNTIL THE RIM WAS REPLACED. THE CONTACT WAS INFORMED THAT THE VEHICLE COULD BE LEFT AT THE DEALER UNTIL THE PART ARRIVED; HOWEVER, THEY WOULD NOT BE LIABLE IF ANYTHING HAPPENED. THE CONTACT DECLINED BECAUSE A LOANER VEHICLE WAS NOT OFFERED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Mfg Campaign: 11092715
Recall Date: May 9, 2018
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
FRONT SUSPENSION HAS EXCESSIVE RUST. RUST IS EATING OUT THE MATERIAL, CAN POSSIBLY BREAK AND CAUSE AND ACCIDENT. DEALER REFUSED TO REPLACE PART.
Corrective Action:
FRONT SUSPENSION HAS EXCESSIVE RUST. RUST IS EATING OUT THE MATERIAL, CAN POSSIBLY BREAK AND CAUSE AND ACCIDENT. DEALER REFUSED TO REPLACE PART.
Additional Notes:
FRONT SUSPENSION HAS EXCESSIVE RUST. RUST IS EATING OUT THE MATERIAL, CAN POSSIBLY BREAK AND CAUSE AND ACCIDENT. DEALER REFUSED TO REPLACE PART.
Mfg Campaign: 11091481
Recall Date: May 3, 2018
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
TO WHOM IT MAY CONCERN, MY BRAND NEW 2018 DODGE CHARGER HAS SUSPENSION RUSTING ISSUES. PRETTY UPSET HOW A BRAND NEW CAR CAN HAVE THIS TYPE OF ISSUE. IT HAS BEEN MY DREAM CAR TO OWN SUCH VEHICLE AND TO SEE THIS ISSUE MAKES ME THINK TWICE ABOUT DODGE. IT ONLY HAD 1,200 MILES ON THIS VEHICLE WHEN THE ISSUE WAS NOTICED.
Corrective Action:
TO WHOM IT MAY CONCERN, MY BRAND NEW 2018 DODGE CHARGER HAS SUSPENSION RUSTING ISSUES. PRETTY UPSET HOW A BRAND NEW CAR CAN HAVE THIS TYPE OF ISSUE. IT HAS BEEN MY DREAM CAR TO OWN SUCH VEHICLE AND TO SEE THIS ISSUE MAKES ME THINK TWICE ABOUT DODGE. IT ONLY HAD 1,200 MILES ON THIS VEHICLE WHEN THE ISSUE WAS NOTICED.
Additional Notes:
TO WHOM IT MAY CONCERN, MY BRAND NEW 2018 DODGE CHARGER HAS SUSPENSION RUSTING ISSUES. PRETTY UPSET HOW A BRAND NEW CAR CAN HAVE THIS TYPE OF ISSUE. IT HAS BEEN MY DREAM CAR TO OWN SUCH VEHICLE AND TO SEE THIS ISSUE MAKES ME THINK TWICE ABOUT DODGE. IT ONLY HAD 1,200 MILES ON THIS VEHICLE WHEN THE ISSUE WAS NOTICED.
Mfg Campaign: 11091072
Recall Date: Apr 30, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
UCONNECT UNIT FAILURE ON NEW VEHICLE 16 DAYS AFTER PURCHASING. UCONNECT SPORADIC REBOOTING OF CENTER CONSOLE INCLUDING CLIMATE, RADIO, BACKUP CAMERA, PERFORMANCE GAUGES, AND REMOTE VEHICLE SERVICES. HAPPENS WHEN VEHICLE IS STATIONARY OR IN MOTION.
Corrective Action:
UCONNECT UNIT FAILURE ON NEW VEHICLE 16 DAYS AFTER PURCHASING. UCONNECT SPORADIC REBOOTING OF CENTER CONSOLE INCLUDING CLIMATE, RADIO, BACKUP CAMERA, PERFORMANCE GAUGES, AND REMOTE VEHICLE SERVICES. HAPPENS WHEN VEHICLE IS STATIONARY OR IN MOTION.
Additional Notes:
UCONNECT UNIT FAILURE ON NEW VEHICLE 16 DAYS AFTER PURCHASING. UCONNECT SPORADIC REBOOTING OF CENTER CONSOLE INCLUDING CLIMATE, RADIO, BACKUP CAMERA, PERFORMANCE GAUGES, AND REMOTE VEHICLE SERVICES. HAPPENS WHEN VEHICLE IS STATIONARY OR IN MOTION.
Mfg Campaign: 11082336
Recall Date: Apr 1, 2018
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
PURCHASED THE CAR ON 12/23, ON 1/20/18 MY WIFE WAS DRIVING, SHE PULLED BACK ON THE TURN SIGNAL LEVER TO ACTIVATE THE HIGH BEAM HEADLIGHTS AND THE TURN SIGNAL LEVER BROKE OFF IN HER HAND. I WAS TOLD BY CHRYSLER CORPORATE AND THE DEALERSHIP THAT THIS WOULDN'T BE COVERED UNDER WARRANTY. WHEN I CALLED ANOTHER DEALERSHIP TO INQUIRE ABOUT HAVING THE BROKEN PART REPLACED, I WAS TOLD THIS IS ON A NATIONAL BACK ORDER. I CALLED DODGEPARTSONLINE.NET TO SEE ABOUT PURCHASING THIS PART AND THEY SAID THAT THEY ARE SHOWING 26 BACK ORDERS FOR THIS PART. WHEN PERFORMING A GOOGLE SEARCH FOR THIS SAME INCIDENT, THERE ARE MULTIPLE REPORTED OCCURRENCES OF THE TURN SIGNAL LEVER BREAKING OFF. TO REBUT CHRYSLER'S RESPONSE, IF THIS PART ISN'T DEFECTIVE THEN WHY IS THERE A NATIONAL BACK ORDER WITH CHRYSLER FOR THE REPLACEMENT PART AND OTHER OWNERS REPORTING A SIMILAR INCIDENT WITH THE LEVER BREAKING OFF. I HAD TO UTILIZE AN EPOXY RESIN TO GLUE THE BROKEN PIECE BACK ONTO THE SHAFT SO I CAN OPERATE THE TURN SIGNALS BUT MY WINDSHIELD WIPERS ARE INOPERATIVE DUE TO THE RIBBON WIRE THAT CONTROLS THE WIPERS BROKE.
Corrective Action:
PURCHASED THE CAR ON 12/23, ON 1/20/18 MY WIFE WAS DRIVING, SHE PULLED BACK ON THE TURN SIGNAL LEVER TO ACTIVATE THE HIGH BEAM HEADLIGHTS AND THE TURN SIGNAL LEVER BROKE OFF IN HER HAND. I WAS TOLD BY CHRYSLER CORPORATE AND THE DEALERSHIP THAT THIS WOULDN'T BE COVERED UNDER WARRANTY. WHEN I CALLED ANOTHER DEALERSHIP TO INQUIRE ABOUT HAVING THE BROKEN PART REPLACED, I WAS TOLD THIS IS ON A NATIONAL BACK ORDER. I CALLED DODGEPARTSONLINE.NET TO SEE ABOUT PURCHASING THIS PART AND THEY SAID THAT THEY ARE SHOWING 26 BACK ORDERS FOR THIS PART. WHEN PERFORMING A GOOGLE SEARCH FOR THIS SAME INCIDENT, THERE ARE MULTIPLE REPORTED OCCURRENCES OF THE TURN SIGNAL LEVER BREAKING OFF. TO REBUT CHRYSLER'S RESPONSE, IF THIS PART ISN'T DEFECTIVE THEN WHY IS THERE A NATIONAL BACK ORDER WITH CHRYSLER FOR THE REPLACEMENT PART AND OTHER OWNERS REPORTING A SIMILAR INCIDENT WITH THE LEVER BREAKING OFF. I HAD TO UTILIZE AN EPOXY RESIN TO GLUE THE BROKEN PIECE BACK ONTO THE SHAFT SO I CAN OPERATE THE TURN SIGNALS BUT MY WINDSHIELD WIPERS ARE INOPERATIVE DUE TO THE RIBBON WIRE THAT CONTROLS THE WIPERS BROKE.
Additional Notes:
PURCHASED THE CAR ON 12/23, ON 1/20/18 MY WIFE WAS DRIVING, SHE PULLED BACK ON THE TURN SIGNAL LEVER TO ACTIVATE THE HIGH BEAM HEADLIGHTS AND THE TURN SIGNAL LEVER BROKE OFF IN HER HAND. I WAS TOLD BY CHRYSLER CORPORATE AND THE DEALERSHIP THAT THIS WOULDN'T BE COVERED UNDER WARRANTY. WHEN I CALLED ANOTHER DEALERSHIP TO INQUIRE ABOUT HAVING THE BROKEN PART REPLACED, I WAS TOLD THIS IS ON A NATIONAL BACK ORDER. I CALLED DODGEPARTSONLINE.NET TO SEE ABOUT PURCHASING THIS PART AND THEY SAID THAT THEY ARE SHOWING 26 BACK ORDERS FOR THIS PART. WHEN PERFORMING A GOOGLE SEARCH FOR THIS SAME INCIDENT, THERE ARE MULTIPLE REPORTED OCCURRENCES OF THE TURN SIGNAL LEVER BREAKING OFF. TO REBUT CHRYSLER'S RESPONSE, IF THIS PART ISN'T DEFECTIVE THEN WHY IS THERE A NATIONAL BACK ORDER WITH CHRYSLER FOR THE REPLACEMENT PART AND OTHER OWNERS REPORTING A SIMILAR INCIDENT WITH THE LEVER BREAKING OFF. I HAD TO UTILIZE AN EPOXY RESIN TO GLUE THE BROKEN PIECE BACK ONTO THE SHAFT SO I CAN OPERATE THE TURN SIGNALS BUT MY WINDSHIELD WIPERS ARE INOPERATIVE DUE TO THE RIBBON WIRE THAT CONTROLS THE WIPERS BROKE.
Mfg Campaign: 11066540
Recall Date: Feb 1, 2018
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