Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc) (stellantis)
Safety Issue:
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2018-2021 Dodge Charger and Chrysler 300 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19B
Recall Date: Mar 14, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Dodge Charger Pursuit vehicles equipped with a "stealth mode." When stealth mode is selected, the backup camera rearview image will not display when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W62
Recall Date: Aug 27, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2018 Dodge Charger pursuit police vehicles equipped with all-wheel drive and V8 engines. The front driveshaft universal joint may seize or fracture causing the shaft to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U37
Recall Date: May 1, 2018
Consumer Complaints
161 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2018 DODGE CHARGER. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING THE VEHICLE AT VARIOUS SPEEDS, THE AUTOMATIC BRAKING SYSTEM ACTIVATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO (VICTORVILLE MOTORS 14617 CIVIC DR, VICTORVILLE, CA 92394) TO BE DIAGNOSED. THE RESULT OF THE DIAGNOSIS WAS INCONCLUSIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2018 DODGE CHARGER. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING THE VEHICLE AT VARIOUS SPEEDS, THE AUTOMATIC BRAKING SYSTEM ACTIVATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO (VICTORVILLE MOTORS 14617 CIVIC DR, VICTORVILLE, CA 92394) TO BE DIAGNOSED. THE RESULT OF THE DIAGNOSIS WAS INCONCLUSIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2018 DODGE CHARGER. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING THE VEHICLE AT VARIOUS SPEEDS, THE AUTOMATIC BRAKING SYSTEM ACTIVATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO (VICTORVILLE MOTORS 14617 CIVIC DR, VICTORVILLE, CA 92394) TO BE DIAGNOSED. THE RESULT OF THE DIAGNOSIS WAS INCONCLUSIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11301067
Recall Date: Jan 22, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2018 DODGE CHARGER. THE CONTACT STATED THAT UPON INSPECTION IT WAS DISCOVERED THAT THE FRONT DRIVER SIDE INTERIOR DOOR PANEL WAS NOT SECURED AND CAME OFF THE FRAME OF THE DOOR. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER MCKINNEY DODGE (4574 CALHOUN MEMORIAL HWY, EASLY SC.) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 30,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 DODGE CHARGER. THE CONTACT STATED THAT UPON INSPECTION IT WAS DISCOVERED THAT THE FRONT DRIVER SIDE INTERIOR DOOR PANEL WAS NOT SECURED AND CAME OFF THE FRAME OF THE DOOR. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER MCKINNEY DODGE (4574 CALHOUN MEMORIAL HWY, EASLY SC.) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 30,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 DODGE CHARGER. THE CONTACT STATED THAT UPON INSPECTION IT WAS DISCOVERED THAT THE FRONT DRIVER SIDE INTERIOR DOOR PANEL WAS NOT SECURED AND CAME OFF THE FRAME OF THE DOOR. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER MCKINNEY DODGE (4574 CALHOUN MEMORIAL HWY, EASLY SC.) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 30,000.
Mfg Campaign: 11301165
Recall Date: Jan 22, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE BACK CAMERA LAGS AFTER THE CAR SITS FOR A FEW HOURS. IT HAS MAJOR LAGS AND DISRUPTIONS. TOOK IT TO THE DEALERSHIP, THEY SAID THAT DODGE IS AWARE OF THE ISSUE BUT HASN'T DONE ANYTHING ABOUT IT YET
Corrective Action:
THE BACK CAMERA LAGS AFTER THE CAR SITS FOR A FEW HOURS. IT HAS MAJOR LAGS AND DISRUPTIONS. TOOK IT TO THE DEALERSHIP, THEY SAID THAT DODGE IS AWARE OF THE ISSUE BUT HASN'T DONE ANYTHING ABOUT IT YET
Additional Notes:
THE BACK CAMERA LAGS AFTER THE CAR SITS FOR A FEW HOURS. IT HAS MAJOR LAGS AND DISRUPTIONS. TOOK IT TO THE DEALERSHIP, THEY SAID THAT DODGE IS AWARE OF THE ISSUE BUT HASN'T DONE ANYTHING ABOUT IT YET
Mfg Campaign: 11298247
Recall Date: Jan 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
MY DAUGHTER COULD NOT GET THE CAR TO STOP, AS SHE WAS ENGAGING THE BREAK TO THE FLOOR. SHE IS UNSURE IF WHEN SHE TURNED CRUISE CONTROL WAS SET, BUT EITHER WAY THE BRAKE SHOULD HAVE TURNED IT OFF. THEN WHEN THE POLE WAS HIT, ALL THE AIRBAGS WENT OFF EXCEPT THE PASSENGER LOWER AIRBAG. I WAS THE PASSENGER AND I HAVE A HURT ANKLE, KNEE, AND HIP. WHY WOULD ALL AIRBAGS GO OFF EXCEPT ONE IF THE IMPACT WAS DIRECTLY IN THE FRONT OF THE CAR? THE VEHICLE WAS TURNING WHEN SHE NOTICED IT WOULD NOT SLOW DOWN.
Corrective Action:
MY DAUGHTER COULD NOT GET THE CAR TO STOP, AS SHE WAS ENGAGING THE BREAK TO THE FLOOR. SHE IS UNSURE IF WHEN SHE TURNED CRUISE CONTROL WAS SET, BUT EITHER WAY THE BRAKE SHOULD HAVE TURNED IT OFF. THEN WHEN THE POLE WAS HIT, ALL THE AIRBAGS WENT OFF EXCEPT THE PASSENGER LOWER AIRBAG. I WAS THE PASSENGER AND I HAVE A HURT ANKLE, KNEE, AND HIP. WHY WOULD ALL AIRBAGS GO OFF EXCEPT ONE IF THE IMPACT WAS DIRECTLY IN THE FRONT OF THE CAR? THE VEHICLE WAS TURNING WHEN SHE NOTICED IT WOULD NOT SLOW DOWN.
Additional Notes:
MY DAUGHTER COULD NOT GET THE CAR TO STOP, AS SHE WAS ENGAGING THE BREAK TO THE FLOOR. SHE IS UNSURE IF WHEN SHE TURNED CRUISE CONTROL WAS SET, BUT EITHER WAY THE BRAKE SHOULD HAVE TURNED IT OFF. THEN WHEN THE POLE WAS HIT, ALL THE AIRBAGS WENT OFF EXCEPT THE PASSENGER LOWER AIRBAG. I WAS THE PASSENGER AND I HAVE A HURT ANKLE, KNEE, AND HIP. WHY WOULD ALL AIRBAGS GO OFF EXCEPT ONE IF THE IMPACT WAS DIRECTLY IN THE FRONT OF THE CAR? THE VEHICLE WAS TURNING WHEN SHE NOTICED IT WOULD NOT SLOW DOWN.
Mfg Campaign: 11288524
Recall Date: Dec 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
MY DAUGHTER COULD NOT GET THE CAR TO STOP, AS SHE WAS ENGAGING THE BREAK TO THE FLOOR. SHE IS UNSURE IF WHEN SHE TURNED CRUISE CONTROL WAS SET, BUT EITHER WAY THE BRAKE SHOULD HAVE TURNED IT OFF. THEN WHEN THE POLE WAS HIT, ALL THE AIRBAGS WENT OFF EXCEPT THE PASSENGER LOWER AIRBAG. I WAS THE PASSENGER AND I HAVE A HURT ANKLE, KNEE, AND HIP. WHY WOULD ALL AIRBAGS GO OFF EXCEPT ONE IF THE IMPACT WAS DIRECTLY IN THE FRONT OF THE CAR? THE VEHICLE WAS TURNING WHEN SHE NOTICED IT WOULD NOT SLOW DOWN.
Corrective Action:
MY DAUGHTER COULD NOT GET THE CAR TO STOP, AS SHE WAS ENGAGING THE BREAK TO THE FLOOR. SHE IS UNSURE IF WHEN SHE TURNED CRUISE CONTROL WAS SET, BUT EITHER WAY THE BRAKE SHOULD HAVE TURNED IT OFF. THEN WHEN THE POLE WAS HIT, ALL THE AIRBAGS WENT OFF EXCEPT THE PASSENGER LOWER AIRBAG. I WAS THE PASSENGER AND I HAVE A HURT ANKLE, KNEE, AND HIP. WHY WOULD ALL AIRBAGS GO OFF EXCEPT ONE IF THE IMPACT WAS DIRECTLY IN THE FRONT OF THE CAR? THE VEHICLE WAS TURNING WHEN SHE NOTICED IT WOULD NOT SLOW DOWN.
Additional Notes:
MY DAUGHTER COULD NOT GET THE CAR TO STOP, AS SHE WAS ENGAGING THE BREAK TO THE FLOOR. SHE IS UNSURE IF WHEN SHE TURNED CRUISE CONTROL WAS SET, BUT EITHER WAY THE BRAKE SHOULD HAVE TURNED IT OFF. THEN WHEN THE POLE WAS HIT, ALL THE AIRBAGS WENT OFF EXCEPT THE PASSENGER LOWER AIRBAG. I WAS THE PASSENGER AND I HAVE A HURT ANKLE, KNEE, AND HIP. WHY WOULD ALL AIRBAGS GO OFF EXCEPT ONE IF THE IMPACT WAS DIRECTLY IN THE FRONT OF THE CAR? THE VEHICLE WAS TURNING WHEN SHE NOTICED IT WOULD NOT SLOW DOWN.
Mfg Campaign: 11288524
Recall Date: Dec 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
MY DAUGHTER COULD NOT GET THE CAR TO STOP, AS SHE WAS ENGAGING THE BREAK TO THE FLOOR. SHE IS UNSURE IF WHEN SHE TURNED CRUISE CONTROL WAS SET, BUT EITHER WAY THE BRAKE SHOULD HAVE TURNED IT OFF. THEN WHEN THE POLE WAS HIT, ALL THE AIRBAGS WENT OFF EXCEPT THE PASSENGER LOWER AIRBAG. I WAS THE PASSENGER AND I HAVE A HURT ANKLE, KNEE, AND HIP. WHY WOULD ALL AIRBAGS GO OFF EXCEPT ONE IF THE IMPACT WAS DIRECTLY IN THE FRONT OF THE CAR? THE VEHICLE WAS TURNING WHEN SHE NOTICED IT WOULD NOT SLOW DOWN.
Corrective Action:
MY DAUGHTER COULD NOT GET THE CAR TO STOP, AS SHE WAS ENGAGING THE BREAK TO THE FLOOR. SHE IS UNSURE IF WHEN SHE TURNED CRUISE CONTROL WAS SET, BUT EITHER WAY THE BRAKE SHOULD HAVE TURNED IT OFF. THEN WHEN THE POLE WAS HIT, ALL THE AIRBAGS WENT OFF EXCEPT THE PASSENGER LOWER AIRBAG. I WAS THE PASSENGER AND I HAVE A HURT ANKLE, KNEE, AND HIP. WHY WOULD ALL AIRBAGS GO OFF EXCEPT ONE IF THE IMPACT WAS DIRECTLY IN THE FRONT OF THE CAR? THE VEHICLE WAS TURNING WHEN SHE NOTICED IT WOULD NOT SLOW DOWN.
Additional Notes:
MY DAUGHTER COULD NOT GET THE CAR TO STOP, AS SHE WAS ENGAGING THE BREAK TO THE FLOOR. SHE IS UNSURE IF WHEN SHE TURNED CRUISE CONTROL WAS SET, BUT EITHER WAY THE BRAKE SHOULD HAVE TURNED IT OFF. THEN WHEN THE POLE WAS HIT, ALL THE AIRBAGS WENT OFF EXCEPT THE PASSENGER LOWER AIRBAG. I WAS THE PASSENGER AND I HAVE A HURT ANKLE, KNEE, AND HIP. WHY WOULD ALL AIRBAGS GO OFF EXCEPT ONE IF THE IMPACT WAS DIRECTLY IN THE FRONT OF THE CAR? THE VEHICLE WAS TURNING WHEN SHE NOTICED IT WOULD NOT SLOW DOWN.
Mfg Campaign: 11288524
Recall Date: Dec 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TODAY WHEN GETTING IN MY CAR MY POWER STEERING SERVICE LIGHT CAME ON. I TOOK MY VEHICLE IN TO BE SERVICED FOR A U60 14-18MY LA/LX/LD CAN BUS AS PE RECALL (REPROGRAM). I TOLD THEM ABOUT MY CONCERN WITH MY POWER STEERING. WHEN I WEN TO PICK UP MY VEHICLE I WAS TOLD THE UNIT HAD TO BE REPLACED. I HAVE NO CLUE WHAT CAUSED MY POWER STEERING TO GO OUT. BUT IT HAS BEEN AN EXTREME HASSLE FOR MY TO TURN MY VEHICLE.
Corrective Action:
TODAY WHEN GETTING IN MY CAR MY POWER STEERING SERVICE LIGHT CAME ON. I TOOK MY VEHICLE IN TO BE SERVICED FOR A U60 14-18MY LA/LX/LD CAN BUS AS PE RECALL (REPROGRAM). I TOLD THEM ABOUT MY CONCERN WITH MY POWER STEERING. WHEN I WEN TO PICK UP MY VEHICLE I WAS TOLD THE UNIT HAD TO BE REPLACED. I HAVE NO CLUE WHAT CAUSED MY POWER STEERING TO GO OUT. BUT IT HAS BEEN AN EXTREME HASSLE FOR MY TO TURN MY VEHICLE.
Additional Notes:
TODAY WHEN GETTING IN MY CAR MY POWER STEERING SERVICE LIGHT CAME ON. I TOOK MY VEHICLE IN TO BE SERVICED FOR A U60 14-18MY LA/LX/LD CAN BUS AS PE RECALL (REPROGRAM). I TOLD THEM ABOUT MY CONCERN WITH MY POWER STEERING. WHEN I WEN TO PICK UP MY VEHICLE I WAS TOLD THE UNIT HAD TO BE REPLACED. I HAVE NO CLUE WHAT CAUSED MY POWER STEERING TO GO OUT. BUT IT HAS BEEN AN EXTREME HASSLE FOR MY TO TURN MY VEHICLE.
Mfg Campaign: 11267190
Recall Date: Oct 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ENGINE FIRE: TOTAL LOSS
Corrective Action:
ENGINE FIRE: TOTAL LOSS
Additional Notes:
ENGINE FIRE: TOTAL LOSS
Mfg Campaign: 11233278
Recall Date: Jul 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I WAS DRIVING ON THE HIGHWAY AND OUT OF NO WHERE MY SUNROOF EXPLODED. I WAS GOING THE SPEED LIMIT AND TO MY KNOWLEDGE NOTHING HIT ME. THANK GOD MY SUNROOF SHADE WAS PULLED FORWARD OR ELSE GLASS WOULD'VE BEEN COMING AT MY INFANT DAUGHTER AND MYSELF AT 70 MPH. I CALLED MY INSURANCE AND EVEN THOUGH THIS WAS A FREAK EVENT THAT HAPPENED, I HAD TO PAY $500 TO GET IT FIXED. I WAS READING THAT THIS ISN'T THE FIRST TIME A SUNROOF FROM MY MAKE, MODEL, AND YEAR HAS EXPLODED.
Corrective Action:
I WAS DRIVING ON THE HIGHWAY AND OUT OF NO WHERE MY SUNROOF EXPLODED. I WAS GOING THE SPEED LIMIT AND TO MY KNOWLEDGE NOTHING HIT ME. THANK GOD MY SUNROOF SHADE WAS PULLED FORWARD OR ELSE GLASS WOULD'VE BEEN COMING AT MY INFANT DAUGHTER AND MYSELF AT 70 MPH. I CALLED MY INSURANCE AND EVEN THOUGH THIS WAS A FREAK EVENT THAT HAPPENED, I HAD TO PAY $500 TO GET IT FIXED. I WAS READING THAT THIS ISN'T THE FIRST TIME A SUNROOF FROM MY MAKE, MODEL, AND YEAR HAS EXPLODED.
Additional Notes:
I WAS DRIVING ON THE HIGHWAY AND OUT OF NO WHERE MY SUNROOF EXPLODED. I WAS GOING THE SPEED LIMIT AND TO MY KNOWLEDGE NOTHING HIT ME. THANK GOD MY SUNROOF SHADE WAS PULLED FORWARD OR ELSE GLASS WOULD'VE BEEN COMING AT MY INFANT DAUGHTER AND MYSELF AT 70 MPH. I CALLED MY INSURANCE AND EVEN THOUGH THIS WAS A FREAK EVENT THAT HAPPENED, I HAD TO PAY $500 TO GET IT FIXED. I WAS READING THAT THIS ISN'T THE FIRST TIME A SUNROOF FROM MY MAKE, MODEL, AND YEAR HAS EXPLODED.
Mfg Campaign: 11232181
Recall Date: Jul 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WATER PUMP FAN
Corrective Action:
WATER PUMP FAN
Additional Notes:
WATER PUMP FAN
Mfg Campaign: 11232188
Recall Date: Jul 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
WHEELS:LUGS/NUTS/BOLTS/STUDS
Potential Consequences:
TL* THE CONTACT OWNS A 2018 DODGE CHARGER. THE CONTACT STATED THAT THE SUSPENSION AND MOST OF THE NUTS AND BOLTS ON BOTH FRONT WHEELS WERE RUSTED. THE VEHICLE WAS TAKEN TO CUTTER CHRYSLER JEEP DODGE OF PEARL CITY (808-564-9640, LOCATED AT 905 KAMEHAMEHA HWY, PEARL CITY, HI 96782) WHERE IT WAS CONFIRMED THAT THE PARTS WERE CORRODED. THE TECHNICIAN STATED THAT A CLAIM WOULD BE FILED. THE CONTACT WAS NOT CALLED BACK. THE CONTACT WAS NOT SURE WHETHER THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40. *BF *TR
Corrective Action:
TL* THE CONTACT OWNS A 2018 DODGE CHARGER. THE CONTACT STATED THAT THE SUSPENSION AND MOST OF THE NUTS AND BOLTS ON BOTH FRONT WHEELS WERE RUSTED. THE VEHICLE WAS TAKEN TO CUTTER CHRYSLER JEEP DODGE OF PEARL CITY (808-564-9640, LOCATED AT 905 KAMEHAMEHA HWY, PEARL CITY, HI 96782) WHERE IT WAS CONFIRMED THAT THE PARTS WERE CORRODED. THE TECHNICIAN STATED THAT A CLAIM WOULD BE FILED. THE CONTACT WAS NOT CALLED BACK. THE CONTACT WAS NOT SURE WHETHER THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40. *BF *TR
Additional Notes:
TL* THE CONTACT OWNS A 2018 DODGE CHARGER. THE CONTACT STATED THAT THE SUSPENSION AND MOST OF THE NUTS AND BOLTS ON BOTH FRONT WHEELS WERE RUSTED. THE VEHICLE WAS TAKEN TO CUTTER CHRYSLER JEEP DODGE OF PEARL CITY (808-564-9640, LOCATED AT 905 KAMEHAMEHA HWY, PEARL CITY, HI 96782) WHERE IT WAS CONFIRMED THAT THE PARTS WERE CORRODED. THE TECHNICIAN STATED THAT A CLAIM WOULD BE FILED. THE CONTACT WAS NOT CALLED BACK. THE CONTACT WAS NOT SURE WHETHER THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40. *BF *TR
Mfg Campaign: 11217550
Recall Date: Jun 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2018 DODGE CHARGER. THE CONTACT STATED THAT THE SUSPENSION AND MOST OF THE NUTS AND BOLTS ON BOTH FRONT WHEELS WERE RUSTED. THE VEHICLE WAS TAKEN TO CUTTER CHRYSLER JEEP DODGE OF PEARL CITY (808-564-9640, LOCATED AT 905 KAMEHAMEHA HWY, PEARL CITY, HI 96782) WHERE IT WAS CONFIRMED THAT THE PARTS WERE CORRODED. THE TECHNICIAN STATED THAT A CLAIM WOULD BE FILED. THE CONTACT WAS NOT CALLED BACK. THE CONTACT WAS NOT SURE WHETHER THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40. *BF *TR
Corrective Action:
TL* THE CONTACT OWNS A 2018 DODGE CHARGER. THE CONTACT STATED THAT THE SUSPENSION AND MOST OF THE NUTS AND BOLTS ON BOTH FRONT WHEELS WERE RUSTED. THE VEHICLE WAS TAKEN TO CUTTER CHRYSLER JEEP DODGE OF PEARL CITY (808-564-9640, LOCATED AT 905 KAMEHAMEHA HWY, PEARL CITY, HI 96782) WHERE IT WAS CONFIRMED THAT THE PARTS WERE CORRODED. THE TECHNICIAN STATED THAT A CLAIM WOULD BE FILED. THE CONTACT WAS NOT CALLED BACK. THE CONTACT WAS NOT SURE WHETHER THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40. *BF *TR
Additional Notes:
TL* THE CONTACT OWNS A 2018 DODGE CHARGER. THE CONTACT STATED THAT THE SUSPENSION AND MOST OF THE NUTS AND BOLTS ON BOTH FRONT WHEELS WERE RUSTED. THE VEHICLE WAS TAKEN TO CUTTER CHRYSLER JEEP DODGE OF PEARL CITY (808-564-9640, LOCATED AT 905 KAMEHAMEHA HWY, PEARL CITY, HI 96782) WHERE IT WAS CONFIRMED THAT THE PARTS WERE CORRODED. THE TECHNICIAN STATED THAT A CLAIM WOULD BE FILED. THE CONTACT WAS NOT CALLED BACK. THE CONTACT WAS NOT SURE WHETHER THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40. *BF *TR
Mfg Campaign: 11217550
Recall Date: Jun 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WE HAVE 12 DIFFERENT DODGE CHARGERS THAT ARE STALLING OUT WHILE THE OFFICER IS DRIVING. *BF VEHICLE WOULD PERIODICALLY (3 TIMES A WEEK, ABOUT 3-4 TIMES A DAY) HESITATES WHEN IT'S IN THE PROCESS OF SWITCHING GEARS. WHEN QUICKLY ACCELERATING AND BRAKING RUNNING (CODE 3) ON 4 OCCASIONS TO DATE WHILE CRUISING REGULARLY (PATROL SPEED) VEHICLE. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Corrective Action:
WE HAVE 12 DIFFERENT DODGE CHARGERS THAT ARE STALLING OUT WHILE THE OFFICER IS DRIVING. *BF VEHICLE WOULD PERIODICALLY (3 TIMES A WEEK, ABOUT 3-4 TIMES A DAY) HESITATES WHEN IT'S IN THE PROCESS OF SWITCHING GEARS. WHEN QUICKLY ACCELERATING AND BRAKING RUNNING (CODE 3) ON 4 OCCASIONS TO DATE WHILE CRUISING REGULARLY (PATROL SPEED) VEHICLE. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Additional Notes:
WE HAVE 12 DIFFERENT DODGE CHARGERS THAT ARE STALLING OUT WHILE THE OFFICER IS DRIVING. *BF VEHICLE WOULD PERIODICALLY (3 TIMES A WEEK, ABOUT 3-4 TIMES A DAY) HESITATES WHEN IT'S IN THE PROCESS OF SWITCHING GEARS. WHEN QUICKLY ACCELERATING AND BRAKING RUNNING (CODE 3) ON 4 OCCASIONS TO DATE WHILE CRUISING REGULARLY (PATROL SPEED) VEHICLE. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Mfg Campaign: 11217567
Recall Date: Jun 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WE HAVE 12 DIFFERENT DODGE CHARGERS THAT ARE STALLING OUT WHILE THE OFFICER IS DRIVING. *BF VEHICLE WOULD PERIODICALLY (3 TIMES A WEEK, ABOUT 3-4 TIMES A DAY) HESITATES WHEN IT'S IN THE PROCESS OF SWITCHING GEARS. WHEN QUICKLY ACCELERATING AND BRAKING RUNNING (CODE 3) ON 4 OCCASIONS TO DATE WHILE CRUISING REGULARLY (PATROL SPEED) VEHICLE. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Corrective Action:
WE HAVE 12 DIFFERENT DODGE CHARGERS THAT ARE STALLING OUT WHILE THE OFFICER IS DRIVING. *BF VEHICLE WOULD PERIODICALLY (3 TIMES A WEEK, ABOUT 3-4 TIMES A DAY) HESITATES WHEN IT'S IN THE PROCESS OF SWITCHING GEARS. WHEN QUICKLY ACCELERATING AND BRAKING RUNNING (CODE 3) ON 4 OCCASIONS TO DATE WHILE CRUISING REGULARLY (PATROL SPEED) VEHICLE. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Additional Notes:
WE HAVE 12 DIFFERENT DODGE CHARGERS THAT ARE STALLING OUT WHILE THE OFFICER IS DRIVING. *BF VEHICLE WOULD PERIODICALLY (3 TIMES A WEEK, ABOUT 3-4 TIMES A DAY) HESITATES WHEN IT'S IN THE PROCESS OF SWITCHING GEARS. WHEN QUICKLY ACCELERATING AND BRAKING RUNNING (CODE 3) ON 4 OCCASIONS TO DATE WHILE CRUISING REGULARLY (PATROL SPEED) VEHICLE. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Mfg Campaign: 11217567
Recall Date: Jun 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
THIS PROBLEM HAS OCCURRED 3 TIMES IN LESS THAN A MONTH. VEHICLE IS PARKED. ONE HEAD LIGHT OUT, DEPENDING WHICH TIME THIS HAS HAPPENED. VEHICLE WILL NOT TURN OVER BUT ALL ELECTRICAL COMES ON AND STAYS ON. DASH BOARD MESSAGES INCLUDE: "SERVICE TRANSMISSION CONTINUE IN D. DO NOT SHIFT OR TURN ENGINE OFF", 'UNTIL YOU REACH A DESIRED LOCATION YOU MAY NOT BE ABLE TO SHIFT AGAIN UNTIL SERVICED','SERVICE STABILITRACK' OR SOMETHING ALONG THOSE LINES, AND "KEY FOB NOT FOUND" EVEN THOUGH KEY FOB IS IN CAR. SHIFTER CONTINUOUSLY BLINKS AND A CONSTANT DINGING AS IF A KEY WAS LEFT IN AN IGNITION. YOU CANNOT MOVE SHIFTER OUT OF PARK. ALL ELECTRICAL COMPONENTS STAY ON AND WILL NOT SHUT OFF. CAR HAS ACTED LIKE IT DOESN'T WANT TO START BUT ENDS UP TURNING OVER SLOWLY, A FEW TIMES BEFORE THESE PROBLEMS STARTED. THIS ISSUE STARTED AT AROUND 5250 MILES (BUT RESTARTED AFTER 15 MINS), THEN AGAIN TWO DAYS LATER AT 5300 MILES (GOT IT TO RESTART AFTER AT LEAST 30 MINS) TOOK INTO DEALERSHIP AND THAT'S WHEN DODGE REPLACED THE SHIFTER AFTER HAVING THE CAR FOR A WEEK. AGAIN THE ISSUE HAS OCCURRED AT 5857 MILES. MOVED CAR OUT OF GARAGE, NOTICED ONE HEAD LIGHT OUT, AND I KNEW I HAD TO TRY AND RESTART IT FROM PREVIOUS ISSUES. SURE ENOUGH, IT WOULD NOT TURN OVER BUT ALL ELECTRICAL CAME ON AND STAYED ON. HAD TO HAVE THE VEHICLE TOWED BACK TO DEALERSHIP WITH MALFUNCTIONING ELECTRICAL STILL ON. BATTERY HAD DIED BY THE TIME THE DEALERSHIP SERVICE TEAM LOOKED AT IT.
Corrective Action:
THIS PROBLEM HAS OCCURRED 3 TIMES IN LESS THAN A MONTH. VEHICLE IS PARKED. ONE HEAD LIGHT OUT, DEPENDING WHICH TIME THIS HAS HAPPENED. VEHICLE WILL NOT TURN OVER BUT ALL ELECTRICAL COMES ON AND STAYS ON. DASH BOARD MESSAGES INCLUDE: "SERVICE TRANSMISSION CONTINUE IN D. DO NOT SHIFT OR TURN ENGINE OFF", 'UNTIL YOU REACH A DESIRED LOCATION YOU MAY NOT BE ABLE TO SHIFT AGAIN UNTIL SERVICED','SERVICE STABILITRACK' OR SOMETHING ALONG THOSE LINES, AND "KEY FOB NOT FOUND" EVEN THOUGH KEY FOB IS IN CAR. SHIFTER CONTINUOUSLY BLINKS AND A CONSTANT DINGING AS IF A KEY WAS LEFT IN AN IGNITION. YOU CANNOT MOVE SHIFTER OUT OF PARK. ALL ELECTRICAL COMPONENTS STAY ON AND WILL NOT SHUT OFF. CAR HAS ACTED LIKE IT DOESN'T WANT TO START BUT ENDS UP TURNING OVER SLOWLY, A FEW TIMES BEFORE THESE PROBLEMS STARTED. THIS ISSUE STARTED AT AROUND 5250 MILES (BUT RESTARTED AFTER 15 MINS), THEN AGAIN TWO DAYS LATER AT 5300 MILES (GOT IT TO RESTART AFTER AT LEAST 30 MINS) TOOK INTO DEALERSHIP AND THAT'S WHEN DODGE REPLACED THE SHIFTER AFTER HAVING THE CAR FOR A WEEK. AGAIN THE ISSUE HAS OCCURRED AT 5857 MILES. MOVED CAR OUT OF GARAGE, NOTICED ONE HEAD LIGHT OUT, AND I KNEW I HAD TO TRY AND RESTART IT FROM PREVIOUS ISSUES. SURE ENOUGH, IT WOULD NOT TURN OVER BUT ALL ELECTRICAL CAME ON AND STAYED ON. HAD TO HAVE THE VEHICLE TOWED BACK TO DEALERSHIP WITH MALFUNCTIONING ELECTRICAL STILL ON. BATTERY HAD DIED BY THE TIME THE DEALERSHIP SERVICE TEAM LOOKED AT IT.
Additional Notes:
THIS PROBLEM HAS OCCURRED 3 TIMES IN LESS THAN A MONTH. VEHICLE IS PARKED. ONE HEAD LIGHT OUT, DEPENDING WHICH TIME THIS HAS HAPPENED. VEHICLE WILL NOT TURN OVER BUT ALL ELECTRICAL COMES ON AND STAYS ON. DASH BOARD MESSAGES INCLUDE: "SERVICE TRANSMISSION CONTINUE IN D. DO NOT SHIFT OR TURN ENGINE OFF", 'UNTIL YOU REACH A DESIRED LOCATION YOU MAY NOT BE ABLE TO SHIFT AGAIN UNTIL SERVICED','SERVICE STABILITRACK' OR SOMETHING ALONG THOSE LINES, AND "KEY FOB NOT FOUND" EVEN THOUGH KEY FOB IS IN CAR. SHIFTER CONTINUOUSLY BLINKS AND A CONSTANT DINGING AS IF A KEY WAS LEFT IN AN IGNITION. YOU CANNOT MOVE SHIFTER OUT OF PARK. ALL ELECTRICAL COMPONENTS STAY ON AND WILL NOT SHUT OFF. CAR HAS ACTED LIKE IT DOESN'T WANT TO START BUT ENDS UP TURNING OVER SLOWLY, A FEW TIMES BEFORE THESE PROBLEMS STARTED. THIS ISSUE STARTED AT AROUND 5250 MILES (BUT RESTARTED AFTER 15 MINS), THEN AGAIN TWO DAYS LATER AT 5300 MILES (GOT IT TO RESTART AFTER AT LEAST 30 MINS) TOOK INTO DEALERSHIP AND THAT'S WHEN DODGE REPLACED THE SHIFTER AFTER HAVING THE CAR FOR A WEEK. AGAIN THE ISSUE HAS OCCURRED AT 5857 MILES. MOVED CAR OUT OF GARAGE, NOTICED ONE HEAD LIGHT OUT, AND I KNEW I HAD TO TRY AND RESTART IT FROM PREVIOUS ISSUES. SURE ENOUGH, IT WOULD NOT TURN OVER BUT ALL ELECTRICAL CAME ON AND STAYED ON. HAD TO HAVE THE VEHICLE TOWED BACK TO DEALERSHIP WITH MALFUNCTIONING ELECTRICAL STILL ON. BATTERY HAD DIED BY THE TIME THE DEALERSHIP SERVICE TEAM LOOKED AT IT.
Mfg Campaign: 11208003
Recall Date: May 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THIS PROBLEM HAS OCCURRED 3 TIMES IN LESS THAN A MONTH. VEHICLE IS PARKED. ONE HEAD LIGHT OUT, DEPENDING WHICH TIME THIS HAS HAPPENED. VEHICLE WILL NOT TURN OVER BUT ALL ELECTRICAL COMES ON AND STAYS ON. DASH BOARD MESSAGES INCLUDE: "SERVICE TRANSMISSION CONTINUE IN D. DO NOT SHIFT OR TURN ENGINE OFF", 'UNTIL YOU REACH A DESIRED LOCATION YOU MAY NOT BE ABLE TO SHIFT AGAIN UNTIL SERVICED','SERVICE STABILITRACK' OR SOMETHING ALONG THOSE LINES, AND "KEY FOB NOT FOUND" EVEN THOUGH KEY FOB IS IN CAR. SHIFTER CONTINUOUSLY BLINKS AND A CONSTANT DINGING AS IF A KEY WAS LEFT IN AN IGNITION. YOU CANNOT MOVE SHIFTER OUT OF PARK. ALL ELECTRICAL COMPONENTS STAY ON AND WILL NOT SHUT OFF. CAR HAS ACTED LIKE IT DOESN'T WANT TO START BUT ENDS UP TURNING OVER SLOWLY, A FEW TIMES BEFORE THESE PROBLEMS STARTED. THIS ISSUE STARTED AT AROUND 5250 MILES (BUT RESTARTED AFTER 15 MINS), THEN AGAIN TWO DAYS LATER AT 5300 MILES (GOT IT TO RESTART AFTER AT LEAST 30 MINS) TOOK INTO DEALERSHIP AND THAT'S WHEN DODGE REPLACED THE SHIFTER AFTER HAVING THE CAR FOR A WEEK. AGAIN THE ISSUE HAS OCCURRED AT 5857 MILES. MOVED CAR OUT OF GARAGE, NOTICED ONE HEAD LIGHT OUT, AND I KNEW I HAD TO TRY AND RESTART IT FROM PREVIOUS ISSUES. SURE ENOUGH, IT WOULD NOT TURN OVER BUT ALL ELECTRICAL CAME ON AND STAYED ON. HAD TO HAVE THE VEHICLE TOWED BACK TO DEALERSHIP WITH MALFUNCTIONING ELECTRICAL STILL ON. BATTERY HAD DIED BY THE TIME THE DEALERSHIP SERVICE TEAM LOOKED AT IT.
Corrective Action:
THIS PROBLEM HAS OCCURRED 3 TIMES IN LESS THAN A MONTH. VEHICLE IS PARKED. ONE HEAD LIGHT OUT, DEPENDING WHICH TIME THIS HAS HAPPENED. VEHICLE WILL NOT TURN OVER BUT ALL ELECTRICAL COMES ON AND STAYS ON. DASH BOARD MESSAGES INCLUDE: "SERVICE TRANSMISSION CONTINUE IN D. DO NOT SHIFT OR TURN ENGINE OFF", 'UNTIL YOU REACH A DESIRED LOCATION YOU MAY NOT BE ABLE TO SHIFT AGAIN UNTIL SERVICED','SERVICE STABILITRACK' OR SOMETHING ALONG THOSE LINES, AND "KEY FOB NOT FOUND" EVEN THOUGH KEY FOB IS IN CAR. SHIFTER CONTINUOUSLY BLINKS AND A CONSTANT DINGING AS IF A KEY WAS LEFT IN AN IGNITION. YOU CANNOT MOVE SHIFTER OUT OF PARK. ALL ELECTRICAL COMPONENTS STAY ON AND WILL NOT SHUT OFF. CAR HAS ACTED LIKE IT DOESN'T WANT TO START BUT ENDS UP TURNING OVER SLOWLY, A FEW TIMES BEFORE THESE PROBLEMS STARTED. THIS ISSUE STARTED AT AROUND 5250 MILES (BUT RESTARTED AFTER 15 MINS), THEN AGAIN TWO DAYS LATER AT 5300 MILES (GOT IT TO RESTART AFTER AT LEAST 30 MINS) TOOK INTO DEALERSHIP AND THAT'S WHEN DODGE REPLACED THE SHIFTER AFTER HAVING THE CAR FOR A WEEK. AGAIN THE ISSUE HAS OCCURRED AT 5857 MILES. MOVED CAR OUT OF GARAGE, NOTICED ONE HEAD LIGHT OUT, AND I KNEW I HAD TO TRY AND RESTART IT FROM PREVIOUS ISSUES. SURE ENOUGH, IT WOULD NOT TURN OVER BUT ALL ELECTRICAL CAME ON AND STAYED ON. HAD TO HAVE THE VEHICLE TOWED BACK TO DEALERSHIP WITH MALFUNCTIONING ELECTRICAL STILL ON. BATTERY HAD DIED BY THE TIME THE DEALERSHIP SERVICE TEAM LOOKED AT IT.
Additional Notes:
THIS PROBLEM HAS OCCURRED 3 TIMES IN LESS THAN A MONTH. VEHICLE IS PARKED. ONE HEAD LIGHT OUT, DEPENDING WHICH TIME THIS HAS HAPPENED. VEHICLE WILL NOT TURN OVER BUT ALL ELECTRICAL COMES ON AND STAYS ON. DASH BOARD MESSAGES INCLUDE: "SERVICE TRANSMISSION CONTINUE IN D. DO NOT SHIFT OR TURN ENGINE OFF", 'UNTIL YOU REACH A DESIRED LOCATION YOU MAY NOT BE ABLE TO SHIFT AGAIN UNTIL SERVICED','SERVICE STABILITRACK' OR SOMETHING ALONG THOSE LINES, AND "KEY FOB NOT FOUND" EVEN THOUGH KEY FOB IS IN CAR. SHIFTER CONTINUOUSLY BLINKS AND A CONSTANT DINGING AS IF A KEY WAS LEFT IN AN IGNITION. YOU CANNOT MOVE SHIFTER OUT OF PARK. ALL ELECTRICAL COMPONENTS STAY ON AND WILL NOT SHUT OFF. CAR HAS ACTED LIKE IT DOESN'T WANT TO START BUT ENDS UP TURNING OVER SLOWLY, A FEW TIMES BEFORE THESE PROBLEMS STARTED. THIS ISSUE STARTED AT AROUND 5250 MILES (BUT RESTARTED AFTER 15 MINS), THEN AGAIN TWO DAYS LATER AT 5300 MILES (GOT IT TO RESTART AFTER AT LEAST 30 MINS) TOOK INTO DEALERSHIP AND THAT'S WHEN DODGE REPLACED THE SHIFTER AFTER HAVING THE CAR FOR A WEEK. AGAIN THE ISSUE HAS OCCURRED AT 5857 MILES. MOVED CAR OUT OF GARAGE, NOTICED ONE HEAD LIGHT OUT, AND I KNEW I HAD TO TRY AND RESTART IT FROM PREVIOUS ISSUES. SURE ENOUGH, IT WOULD NOT TURN OVER BUT ALL ELECTRICAL CAME ON AND STAYED ON. HAD TO HAVE THE VEHICLE TOWED BACK TO DEALERSHIP WITH MALFUNCTIONING ELECTRICAL STILL ON. BATTERY HAD DIED BY THE TIME THE DEALERSHIP SERVICE TEAM LOOKED AT IT.
Mfg Campaign: 11208003
Recall Date: May 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THIS PROBLEM HAS OCCURRED 3 TIMES IN LESS THAN A MONTH. VEHICLE IS PARKED. ONE HEAD LIGHT OUT, DEPENDING WHICH TIME THIS HAS HAPPENED. VEHICLE WILL NOT TURN OVER BUT ALL ELECTRICAL COMES ON AND STAYS ON. DASH BOARD MESSAGES INCLUDE: "SERVICE TRANSMISSION CONTINUE IN D. DO NOT SHIFT OR TURN ENGINE OFF", 'UNTIL YOU REACH A DESIRED LOCATION YOU MAY NOT BE ABLE TO SHIFT AGAIN UNTIL SERVICED','SERVICE STABILITRACK' OR SOMETHING ALONG THOSE LINES, AND "KEY FOB NOT FOUND" EVEN THOUGH KEY FOB IS IN CAR. SHIFTER CONTINUOUSLY BLINKS AND A CONSTANT DINGING AS IF A KEY WAS LEFT IN AN IGNITION. YOU CANNOT MOVE SHIFTER OUT OF PARK. ALL ELECTRICAL COMPONENTS STAY ON AND WILL NOT SHUT OFF. CAR HAS ACTED LIKE IT DOESN'T WANT TO START BUT ENDS UP TURNING OVER SLOWLY, A FEW TIMES BEFORE THESE PROBLEMS STARTED. THIS ISSUE STARTED AT AROUND 5250 MILES (BUT RESTARTED AFTER 15 MINS), THEN AGAIN TWO DAYS LATER AT 5300 MILES (GOT IT TO RESTART AFTER AT LEAST 30 MINS) TOOK INTO DEALERSHIP AND THAT'S WHEN DODGE REPLACED THE SHIFTER AFTER HAVING THE CAR FOR A WEEK. AGAIN THE ISSUE HAS OCCURRED AT 5857 MILES. MOVED CAR OUT OF GARAGE, NOTICED ONE HEAD LIGHT OUT, AND I KNEW I HAD TO TRY AND RESTART IT FROM PREVIOUS ISSUES. SURE ENOUGH, IT WOULD NOT TURN OVER BUT ALL ELECTRICAL CAME ON AND STAYED ON. HAD TO HAVE THE VEHICLE TOWED BACK TO DEALERSHIP WITH MALFUNCTIONING ELECTRICAL STILL ON. BATTERY HAD DIED BY THE TIME THE DEALERSHIP SERVICE TEAM LOOKED AT IT.
Corrective Action:
THIS PROBLEM HAS OCCURRED 3 TIMES IN LESS THAN A MONTH. VEHICLE IS PARKED. ONE HEAD LIGHT OUT, DEPENDING WHICH TIME THIS HAS HAPPENED. VEHICLE WILL NOT TURN OVER BUT ALL ELECTRICAL COMES ON AND STAYS ON. DASH BOARD MESSAGES INCLUDE: "SERVICE TRANSMISSION CONTINUE IN D. DO NOT SHIFT OR TURN ENGINE OFF", 'UNTIL YOU REACH A DESIRED LOCATION YOU MAY NOT BE ABLE TO SHIFT AGAIN UNTIL SERVICED','SERVICE STABILITRACK' OR SOMETHING ALONG THOSE LINES, AND "KEY FOB NOT FOUND" EVEN THOUGH KEY FOB IS IN CAR. SHIFTER CONTINUOUSLY BLINKS AND A CONSTANT DINGING AS IF A KEY WAS LEFT IN AN IGNITION. YOU CANNOT MOVE SHIFTER OUT OF PARK. ALL ELECTRICAL COMPONENTS STAY ON AND WILL NOT SHUT OFF. CAR HAS ACTED LIKE IT DOESN'T WANT TO START BUT ENDS UP TURNING OVER SLOWLY, A FEW TIMES BEFORE THESE PROBLEMS STARTED. THIS ISSUE STARTED AT AROUND 5250 MILES (BUT RESTARTED AFTER 15 MINS), THEN AGAIN TWO DAYS LATER AT 5300 MILES (GOT IT TO RESTART AFTER AT LEAST 30 MINS) TOOK INTO DEALERSHIP AND THAT'S WHEN DODGE REPLACED THE SHIFTER AFTER HAVING THE CAR FOR A WEEK. AGAIN THE ISSUE HAS OCCURRED AT 5857 MILES. MOVED CAR OUT OF GARAGE, NOTICED ONE HEAD LIGHT OUT, AND I KNEW I HAD TO TRY AND RESTART IT FROM PREVIOUS ISSUES. SURE ENOUGH, IT WOULD NOT TURN OVER BUT ALL ELECTRICAL CAME ON AND STAYED ON. HAD TO HAVE THE VEHICLE TOWED BACK TO DEALERSHIP WITH MALFUNCTIONING ELECTRICAL STILL ON. BATTERY HAD DIED BY THE TIME THE DEALERSHIP SERVICE TEAM LOOKED AT IT.
Additional Notes:
THIS PROBLEM HAS OCCURRED 3 TIMES IN LESS THAN A MONTH. VEHICLE IS PARKED. ONE HEAD LIGHT OUT, DEPENDING WHICH TIME THIS HAS HAPPENED. VEHICLE WILL NOT TURN OVER BUT ALL ELECTRICAL COMES ON AND STAYS ON. DASH BOARD MESSAGES INCLUDE: "SERVICE TRANSMISSION CONTINUE IN D. DO NOT SHIFT OR TURN ENGINE OFF", 'UNTIL YOU REACH A DESIRED LOCATION YOU MAY NOT BE ABLE TO SHIFT AGAIN UNTIL SERVICED','SERVICE STABILITRACK' OR SOMETHING ALONG THOSE LINES, AND "KEY FOB NOT FOUND" EVEN THOUGH KEY FOB IS IN CAR. SHIFTER CONTINUOUSLY BLINKS AND A CONSTANT DINGING AS IF A KEY WAS LEFT IN AN IGNITION. YOU CANNOT MOVE SHIFTER OUT OF PARK. ALL ELECTRICAL COMPONENTS STAY ON AND WILL NOT SHUT OFF. CAR HAS ACTED LIKE IT DOESN'T WANT TO START BUT ENDS UP TURNING OVER SLOWLY, A FEW TIMES BEFORE THESE PROBLEMS STARTED. THIS ISSUE STARTED AT AROUND 5250 MILES (BUT RESTARTED AFTER 15 MINS), THEN AGAIN TWO DAYS LATER AT 5300 MILES (GOT IT TO RESTART AFTER AT LEAST 30 MINS) TOOK INTO DEALERSHIP AND THAT'S WHEN DODGE REPLACED THE SHIFTER AFTER HAVING THE CAR FOR A WEEK. AGAIN THE ISSUE HAS OCCURRED AT 5857 MILES. MOVED CAR OUT OF GARAGE, NOTICED ONE HEAD LIGHT OUT, AND I KNEW I HAD TO TRY AND RESTART IT FROM PREVIOUS ISSUES. SURE ENOUGH, IT WOULD NOT TURN OVER BUT ALL ELECTRICAL CAME ON AND STAYED ON. HAD TO HAVE THE VEHICLE TOWED BACK TO DEALERSHIP WITH MALFUNCTIONING ELECTRICAL STILL ON. BATTERY HAD DIED BY THE TIME THE DEALERSHIP SERVICE TEAM LOOKED AT IT.
Mfg Campaign: 11208003
Recall Date: May 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN AT A STOP WHEN GOING TO ACCELERATE TO CROSS AN INTERSECTION THE CAR GOES BUT SUDDENLY FEELS AS IF IT LOOSES POWER REALLY QUICK AND SLOWS DOWN AS IF MY FOOT IS NOT ON THE GAS AND THEN THERE'S A HARD KICK (OR JERK) THAT THE CAR DOES AND IT REVS UP AS IF IT DIDN'T SLOW DOWN ON ITS OWN AND IT GOES. THIS HAS HAPPENED WHEN TRYING TO ACCELERATE FROM A COMPLETE STOP AND WHILE TRYING TO GAIN SPEED ON THE HIGHWAY.
Corrective Action:
WHEN AT A STOP WHEN GOING TO ACCELERATE TO CROSS AN INTERSECTION THE CAR GOES BUT SUDDENLY FEELS AS IF IT LOOSES POWER REALLY QUICK AND SLOWS DOWN AS IF MY FOOT IS NOT ON THE GAS AND THEN THERE'S A HARD KICK (OR JERK) THAT THE CAR DOES AND IT REVS UP AS IF IT DIDN'T SLOW DOWN ON ITS OWN AND IT GOES. THIS HAS HAPPENED WHEN TRYING TO ACCELERATE FROM A COMPLETE STOP AND WHILE TRYING TO GAIN SPEED ON THE HIGHWAY.
Additional Notes:
WHEN AT A STOP WHEN GOING TO ACCELERATE TO CROSS AN INTERSECTION THE CAR GOES BUT SUDDENLY FEELS AS IF IT LOOSES POWER REALLY QUICK AND SLOWS DOWN AS IF MY FOOT IS NOT ON THE GAS AND THEN THERE'S A HARD KICK (OR JERK) THAT THE CAR DOES AND IT REVS UP AS IF IT DIDN'T SLOW DOWN ON ITS OWN AND IT GOES. THIS HAS HAPPENED WHEN TRYING TO ACCELERATE FROM A COMPLETE STOP AND WHILE TRYING TO GAIN SPEED ON THE HIGHWAY.
Mfg Campaign: 11205002
Recall Date: May 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHEN AT A STOP WHEN GOING TO ACCELERATE TO CROSS AN INTERSECTION THE CAR GOES BUT SUDDENLY FEELS AS IF IT LOOSES POWER REALLY QUICK AND SLOWS DOWN AS IF MY FOOT IS NOT ON THE GAS AND THEN THERE'S A HARD KICK (OR JERK) THAT THE CAR DOES AND IT REVS UP AS IF IT DIDN'T SLOW DOWN ON ITS OWN AND IT GOES. THIS HAS HAPPENED WHEN TRYING TO ACCELERATE FROM A COMPLETE STOP AND WHILE TRYING TO GAIN SPEED ON THE HIGHWAY.
Corrective Action:
WHEN AT A STOP WHEN GOING TO ACCELERATE TO CROSS AN INTERSECTION THE CAR GOES BUT SUDDENLY FEELS AS IF IT LOOSES POWER REALLY QUICK AND SLOWS DOWN AS IF MY FOOT IS NOT ON THE GAS AND THEN THERE'S A HARD KICK (OR JERK) THAT THE CAR DOES AND IT REVS UP AS IF IT DIDN'T SLOW DOWN ON ITS OWN AND IT GOES. THIS HAS HAPPENED WHEN TRYING TO ACCELERATE FROM A COMPLETE STOP AND WHILE TRYING TO GAIN SPEED ON THE HIGHWAY.
Additional Notes:
WHEN AT A STOP WHEN GOING TO ACCELERATE TO CROSS AN INTERSECTION THE CAR GOES BUT SUDDENLY FEELS AS IF IT LOOSES POWER REALLY QUICK AND SLOWS DOWN AS IF MY FOOT IS NOT ON THE GAS AND THEN THERE'S A HARD KICK (OR JERK) THAT THE CAR DOES AND IT REVS UP AS IF IT DIDN'T SLOW DOWN ON ITS OWN AND IT GOES. THIS HAS HAPPENED WHEN TRYING TO ACCELERATE FROM A COMPLETE STOP AND WHILE TRYING TO GAIN SPEED ON THE HIGHWAY.
Mfg Campaign: 11205002
Recall Date: May 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHEN AT A STOP WHEN GOING TO ACCELERATE TO CROSS AN INTERSECTION THE CAR GOES BUT SUDDENLY FEELS AS IF IT LOOSES POWER REALLY QUICK AND SLOWS DOWN AS IF MY FOOT IS NOT ON THE GAS AND THEN THERE'S A HARD KICK (OR JERK) THAT THE CAR DOES AND IT REVS UP AS IF IT DIDN'T SLOW DOWN ON ITS OWN AND IT GOES. THIS HAS HAPPENED WHEN TRYING TO ACCELERATE FROM A COMPLETE STOP AND WHILE TRYING TO GAIN SPEED ON THE HIGHWAY.
Corrective Action:
WHEN AT A STOP WHEN GOING TO ACCELERATE TO CROSS AN INTERSECTION THE CAR GOES BUT SUDDENLY FEELS AS IF IT LOOSES POWER REALLY QUICK AND SLOWS DOWN AS IF MY FOOT IS NOT ON THE GAS AND THEN THERE'S A HARD KICK (OR JERK) THAT THE CAR DOES AND IT REVS UP AS IF IT DIDN'T SLOW DOWN ON ITS OWN AND IT GOES. THIS HAS HAPPENED WHEN TRYING TO ACCELERATE FROM A COMPLETE STOP AND WHILE TRYING TO GAIN SPEED ON THE HIGHWAY.
Additional Notes:
WHEN AT A STOP WHEN GOING TO ACCELERATE TO CROSS AN INTERSECTION THE CAR GOES BUT SUDDENLY FEELS AS IF IT LOOSES POWER REALLY QUICK AND SLOWS DOWN AS IF MY FOOT IS NOT ON THE GAS AND THEN THERE'S A HARD KICK (OR JERK) THAT THE CAR DOES AND IT REVS UP AS IF IT DIDN'T SLOW DOWN ON ITS OWN AND IT GOES. THIS HAS HAPPENED WHEN TRYING TO ACCELERATE FROM A COMPLETE STOP AND WHILE TRYING TO GAIN SPEED ON THE HIGHWAY.
Mfg Campaign: 11205002
Recall Date: May 1, 2019
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