Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc) (stellantis)
Safety Issue:
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2018-2021 Dodge Charger and Chrysler 300 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19B
Recall Date: Mar 14, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Dodge Charger Pursuit vehicles equipped with a "stealth mode." When stealth mode is selected, the backup camera rearview image will not display when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W62
Recall Date: Aug 27, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2018 Dodge Charger pursuit police vehicles equipped with all-wheel drive and V8 engines. The front driveshaft universal joint may seize or fracture causing the shaft to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U37
Recall Date: May 1, 2018
Consumer Complaints
161 ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY DODGE CHARGER SHAKES WHEN I PUSH THE BRAKES ON A DOWN HILL OR WHEN DRIVING IN SPEED . THERE IS NO AVS LIGHT SYSTEM ON . THE BRAKES HAVE BEEN REPLACED AND SO HAVE THE ROUTERS . HAVE TAKEN MY CAR TO SEVERAL MECHANICAL SHOPS AND EVERYONE SAYS THERE IS NO ISSUE YET MY CAR SHAKES WHEN BRAKED DOWN HILL OR IN FAST SPEED. THIS IS DANGEROUS
Corrective Action:
MY DODGE CHARGER SHAKES WHEN I PUSH THE BRAKES ON A DOWN HILL OR WHEN DRIVING IN SPEED . THERE IS NO AVS LIGHT SYSTEM ON . THE BRAKES HAVE BEEN REPLACED AND SO HAVE THE ROUTERS . HAVE TAKEN MY CAR TO SEVERAL MECHANICAL SHOPS AND EVERYONE SAYS THERE IS NO ISSUE YET MY CAR SHAKES WHEN BRAKED DOWN HILL OR IN FAST SPEED. THIS IS DANGEROUS
Additional Notes:
MY DODGE CHARGER SHAKES WHEN I PUSH THE BRAKES ON A DOWN HILL OR WHEN DRIVING IN SPEED . THERE IS NO AVS LIGHT SYSTEM ON . THE BRAKES HAVE BEEN REPLACED AND SO HAVE THE ROUTERS . HAVE TAKEN MY CAR TO SEVERAL MECHANICAL SHOPS AND EVERYONE SAYS THERE IS NO ISSUE YET MY CAR SHAKES WHEN BRAKED DOWN HILL OR IN FAST SPEED. THIS IS DANGEROUS
Mfg Campaign: 11404139
Recall Date: Mar 21, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I DONT KNOW BUT I HAVE GOTTEN CLOSE TO THINGS IN THE FRONT OF THE VEHICLE AND NEVER HEARD NO WARNING ALERTS BUT MY MAIN CONCERN IS THE UCONNECT SCREEN IT FLICKERS REAL BAD IT JUMPS FROM BLUETOOTH TO AUX TO USB JACK TO SETTINGS TO EVEN TURNING ON AND OFF THE HEAT AND AIR IT CALLS PEOPLE AND HANGS UP AND IF YOU MAKE A CALL OR HAPPEN TO RECEIVE ONE IT PUTS THEM ON HOLD RAPIDLY FLICKERING OVER AND OVER THEN IT HANGS UP CALLS BACK REPEATING THIS OVER AND OVER NOTHING CAN BE SET BECAUSE IT JUMPS FROM SETTING TO SETTING AND I NOTICE THAT THE TOP OF THE SCREEN FROM LEFT TO RIGHT HAS A BUBBLE THE LARGEST OF IT IS TO THE RIGHT AND TO NIGHT NOW THE ODOMETER SWITCHED FROM MILES TO KM AND ALL MY TIRES SAY 2.1 2.3 2.1 AND 2.4 IT BECOME REAL FRUSTRATING AND WORKS MY LAST NERVE IF I TURN IT OFF IT COMES BACK ON LIKE IT HAS A MIND OF IT"S OWN AND IT ALL STARTED WHILE JUST SITTING STATIONARY AND NOW EVERY TIME I CRANK IT WEATHER I'M STATIONARY IN MOTION ON A CITY STREET OR HIGHWAY ETC IT TURN THE MUSIC ON AND UP LOUD WHILE GOING THROUGH A ROAD BLOCK AND I STATED I HAVE NO CONTROL OVER IT AND HAD TO SHOW THE OFFICERS AND THEY STATED THAT I SEE DODGE ASAP PLEASE HELP ME WITH THIS ITS BEEN LIKE THIS SINCE 11/2019 AND IT WAS JUST A JUMP EVERY OTHER MONTH WHICH I NEVER KNEW IT WOULD BE LIKE THIS BUT I'VE READ UP ON IT AND SEARCHED IT AND I SEE IT HAPPENS ALOT WITH ALL MODELS
Corrective Action:
I DONT KNOW BUT I HAVE GOTTEN CLOSE TO THINGS IN THE FRONT OF THE VEHICLE AND NEVER HEARD NO WARNING ALERTS BUT MY MAIN CONCERN IS THE UCONNECT SCREEN IT FLICKERS REAL BAD IT JUMPS FROM BLUETOOTH TO AUX TO USB JACK TO SETTINGS TO EVEN TURNING ON AND OFF THE HEAT AND AIR IT CALLS PEOPLE AND HANGS UP AND IF YOU MAKE A CALL OR HAPPEN TO RECEIVE ONE IT PUTS THEM ON HOLD RAPIDLY FLICKERING OVER AND OVER THEN IT HANGS UP CALLS BACK REPEATING THIS OVER AND OVER NOTHING CAN BE SET BECAUSE IT JUMPS FROM SETTING TO SETTING AND I NOTICE THAT THE TOP OF THE SCREEN FROM LEFT TO RIGHT HAS A BUBBLE THE LARGEST OF IT IS TO THE RIGHT AND TO NIGHT NOW THE ODOMETER SWITCHED FROM MILES TO KM AND ALL MY TIRES SAY 2.1 2.3 2.1 AND 2.4 IT BECOME REAL FRUSTRATING AND WORKS MY LAST NERVE IF I TURN IT OFF IT COMES BACK ON LIKE IT HAS A MIND OF IT"S OWN AND IT ALL STARTED WHILE JUST SITTING STATIONARY AND NOW EVERY TIME I CRANK IT WEATHER I'M STATIONARY IN MOTION ON A CITY STREET OR HIGHWAY ETC IT TURN THE MUSIC ON AND UP LOUD WHILE GOING THROUGH A ROAD BLOCK AND I STATED I HAVE NO CONTROL OVER IT AND HAD TO SHOW THE OFFICERS AND THEY STATED THAT I SEE DODGE ASAP PLEASE HELP ME WITH THIS ITS BEEN LIKE THIS SINCE 11/2019 AND IT WAS JUST A JUMP EVERY OTHER MONTH WHICH I NEVER KNEW IT WOULD BE LIKE THIS BUT I'VE READ UP ON IT AND SEARCHED IT AND I SEE IT HAPPENS ALOT WITH ALL MODELS
Additional Notes:
I DONT KNOW BUT I HAVE GOTTEN CLOSE TO THINGS IN THE FRONT OF THE VEHICLE AND NEVER HEARD NO WARNING ALERTS BUT MY MAIN CONCERN IS THE UCONNECT SCREEN IT FLICKERS REAL BAD IT JUMPS FROM BLUETOOTH TO AUX TO USB JACK TO SETTINGS TO EVEN TURNING ON AND OFF THE HEAT AND AIR IT CALLS PEOPLE AND HANGS UP AND IF YOU MAKE A CALL OR HAPPEN TO RECEIVE ONE IT PUTS THEM ON HOLD RAPIDLY FLICKERING OVER AND OVER THEN IT HANGS UP CALLS BACK REPEATING THIS OVER AND OVER NOTHING CAN BE SET BECAUSE IT JUMPS FROM SETTING TO SETTING AND I NOTICE THAT THE TOP OF THE SCREEN FROM LEFT TO RIGHT HAS A BUBBLE THE LARGEST OF IT IS TO THE RIGHT AND TO NIGHT NOW THE ODOMETER SWITCHED FROM MILES TO KM AND ALL MY TIRES SAY 2.1 2.3 2.1 AND 2.4 IT BECOME REAL FRUSTRATING AND WORKS MY LAST NERVE IF I TURN IT OFF IT COMES BACK ON LIKE IT HAS A MIND OF IT"S OWN AND IT ALL STARTED WHILE JUST SITTING STATIONARY AND NOW EVERY TIME I CRANK IT WEATHER I'M STATIONARY IN MOTION ON A CITY STREET OR HIGHWAY ETC IT TURN THE MUSIC ON AND UP LOUD WHILE GOING THROUGH A ROAD BLOCK AND I STATED I HAVE NO CONTROL OVER IT AND HAD TO SHOW THE OFFICERS AND THEY STATED THAT I SEE DODGE ASAP PLEASE HELP ME WITH THIS ITS BEEN LIKE THIS SINCE 11/2019 AND IT WAS JUST A JUMP EVERY OTHER MONTH WHICH I NEVER KNEW IT WOULD BE LIKE THIS BUT I'VE READ UP ON IT AND SEARCHED IT AND I SEE IT HAPPENS ALOT WITH ALL MODELS
Mfg Campaign: 11396020
Recall Date: Feb 12, 2021
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I DONT KNOW BUT I HAVE GOTTEN CLOSE TO THINGS IN THE FRONT OF THE VEHICLE AND NEVER HEARD NO WARNING ALERTS BUT MY MAIN CONCERN IS THE UCONNECT SCREEN IT FLICKERS REAL BAD IT JUMPS FROM BLUETOOTH TO AUX TO USB JACK TO SETTINGS TO EVEN TURNING ON AND OFF THE HEAT AND AIR IT CALLS PEOPLE AND HANGS UP AND IF YOU MAKE A CALL OR HAPPEN TO RECEIVE ONE IT PUTS THEM ON HOLD RAPIDLY FLICKERING OVER AND OVER THEN IT HANGS UP CALLS BACK REPEATING THIS OVER AND OVER NOTHING CAN BE SET BECAUSE IT JUMPS FROM SETTING TO SETTING AND I NOTICE THAT THE TOP OF THE SCREEN FROM LEFT TO RIGHT HAS A BUBBLE THE LARGEST OF IT IS TO THE RIGHT AND TO NIGHT NOW THE ODOMETER SWITCHED FROM MILES TO KM AND ALL MY TIRES SAY 2.1 2.3 2.1 AND 2.4 IT BECOME REAL FRUSTRATING AND WORKS MY LAST NERVE IF I TURN IT OFF IT COMES BACK ON LIKE IT HAS A MIND OF IT"S OWN AND IT ALL STARTED WHILE JUST SITTING STATIONARY AND NOW EVERY TIME I CRANK IT WEATHER I'M STATIONARY IN MOTION ON A CITY STREET OR HIGHWAY ETC IT TURN THE MUSIC ON AND UP LOUD WHILE GOING THROUGH A ROAD BLOCK AND I STATED I HAVE NO CONTROL OVER IT AND HAD TO SHOW THE OFFICERS AND THEY STATED THAT I SEE DODGE ASAP PLEASE HELP ME WITH THIS ITS BEEN LIKE THIS SINCE 11/2019 AND IT WAS JUST A JUMP EVERY OTHER MONTH WHICH I NEVER KNEW IT WOULD BE LIKE THIS BUT I'VE READ UP ON IT AND SEARCHED IT AND I SEE IT HAPPENS ALOT WITH ALL MODELS
Corrective Action:
I DONT KNOW BUT I HAVE GOTTEN CLOSE TO THINGS IN THE FRONT OF THE VEHICLE AND NEVER HEARD NO WARNING ALERTS BUT MY MAIN CONCERN IS THE UCONNECT SCREEN IT FLICKERS REAL BAD IT JUMPS FROM BLUETOOTH TO AUX TO USB JACK TO SETTINGS TO EVEN TURNING ON AND OFF THE HEAT AND AIR IT CALLS PEOPLE AND HANGS UP AND IF YOU MAKE A CALL OR HAPPEN TO RECEIVE ONE IT PUTS THEM ON HOLD RAPIDLY FLICKERING OVER AND OVER THEN IT HANGS UP CALLS BACK REPEATING THIS OVER AND OVER NOTHING CAN BE SET BECAUSE IT JUMPS FROM SETTING TO SETTING AND I NOTICE THAT THE TOP OF THE SCREEN FROM LEFT TO RIGHT HAS A BUBBLE THE LARGEST OF IT IS TO THE RIGHT AND TO NIGHT NOW THE ODOMETER SWITCHED FROM MILES TO KM AND ALL MY TIRES SAY 2.1 2.3 2.1 AND 2.4 IT BECOME REAL FRUSTRATING AND WORKS MY LAST NERVE IF I TURN IT OFF IT COMES BACK ON LIKE IT HAS A MIND OF IT"S OWN AND IT ALL STARTED WHILE JUST SITTING STATIONARY AND NOW EVERY TIME I CRANK IT WEATHER I'M STATIONARY IN MOTION ON A CITY STREET OR HIGHWAY ETC IT TURN THE MUSIC ON AND UP LOUD WHILE GOING THROUGH A ROAD BLOCK AND I STATED I HAVE NO CONTROL OVER IT AND HAD TO SHOW THE OFFICERS AND THEY STATED THAT I SEE DODGE ASAP PLEASE HELP ME WITH THIS ITS BEEN LIKE THIS SINCE 11/2019 AND IT WAS JUST A JUMP EVERY OTHER MONTH WHICH I NEVER KNEW IT WOULD BE LIKE THIS BUT I'VE READ UP ON IT AND SEARCHED IT AND I SEE IT HAPPENS ALOT WITH ALL MODELS
Additional Notes:
I DONT KNOW BUT I HAVE GOTTEN CLOSE TO THINGS IN THE FRONT OF THE VEHICLE AND NEVER HEARD NO WARNING ALERTS BUT MY MAIN CONCERN IS THE UCONNECT SCREEN IT FLICKERS REAL BAD IT JUMPS FROM BLUETOOTH TO AUX TO USB JACK TO SETTINGS TO EVEN TURNING ON AND OFF THE HEAT AND AIR IT CALLS PEOPLE AND HANGS UP AND IF YOU MAKE A CALL OR HAPPEN TO RECEIVE ONE IT PUTS THEM ON HOLD RAPIDLY FLICKERING OVER AND OVER THEN IT HANGS UP CALLS BACK REPEATING THIS OVER AND OVER NOTHING CAN BE SET BECAUSE IT JUMPS FROM SETTING TO SETTING AND I NOTICE THAT THE TOP OF THE SCREEN FROM LEFT TO RIGHT HAS A BUBBLE THE LARGEST OF IT IS TO THE RIGHT AND TO NIGHT NOW THE ODOMETER SWITCHED FROM MILES TO KM AND ALL MY TIRES SAY 2.1 2.3 2.1 AND 2.4 IT BECOME REAL FRUSTRATING AND WORKS MY LAST NERVE IF I TURN IT OFF IT COMES BACK ON LIKE IT HAS A MIND OF IT"S OWN AND IT ALL STARTED WHILE JUST SITTING STATIONARY AND NOW EVERY TIME I CRANK IT WEATHER I'M STATIONARY IN MOTION ON A CITY STREET OR HIGHWAY ETC IT TURN THE MUSIC ON AND UP LOUD WHILE GOING THROUGH A ROAD BLOCK AND I STATED I HAVE NO CONTROL OVER IT AND HAD TO SHOW THE OFFICERS AND THEY STATED THAT I SEE DODGE ASAP PLEASE HELP ME WITH THIS ITS BEEN LIKE THIS SINCE 11/2019 AND IT WAS JUST A JUMP EVERY OTHER MONTH WHICH I NEVER KNEW IT WOULD BE LIKE THIS BUT I'VE READ UP ON IT AND SEARCHED IT AND I SEE IT HAPPENS ALOT WITH ALL MODELS
Mfg Campaign: 11396020
Recall Date: Feb 12, 2021
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I DONT KNOW BUT I HAVE GOTTEN CLOSE TO THINGS IN THE FRONT OF THE VEHICLE AND NEVER HEARD NO WARNING ALERTS BUT MY MAIN CONCERN IS THE UCONNECT SCREEN IT FLICKERS REAL BAD IT JUMPS FROM BLUETOOTH TO AUX TO USB JACK TO SETTINGS TO EVEN TURNING ON AND OFF THE HEAT AND AIR IT CALLS PEOPLE AND HANGS UP AND IF YOU MAKE A CALL OR HAPPEN TO RECEIVE ONE IT PUTS THEM ON HOLD RAPIDLY FLICKERING OVER AND OVER THEN IT HANGS UP CALLS BACK REPEATING THIS OVER AND OVER NOTHING CAN BE SET BECAUSE IT JUMPS FROM SETTING TO SETTING AND I NOTICE THAT THE TOP OF THE SCREEN FROM LEFT TO RIGHT HAS A BUBBLE THE LARGEST OF IT IS TO THE RIGHT AND TO NIGHT NOW THE ODOMETER SWITCHED FROM MILES TO KM AND ALL MY TIRES SAY 2.1 2.3 2.1 AND 2.4 IT BECOME REAL FRUSTRATING AND WORKS MY LAST NERVE IF I TURN IT OFF IT COMES BACK ON LIKE IT HAS A MIND OF IT"S OWN AND IT ALL STARTED WHILE JUST SITTING STATIONARY AND NOW EVERY TIME I CRANK IT WEATHER I'M STATIONARY IN MOTION ON A CITY STREET OR HIGHWAY ETC IT TURN THE MUSIC ON AND UP LOUD WHILE GOING THROUGH A ROAD BLOCK AND I STATED I HAVE NO CONTROL OVER IT AND HAD TO SHOW THE OFFICERS AND THEY STATED THAT I SEE DODGE ASAP PLEASE HELP ME WITH THIS ITS BEEN LIKE THIS SINCE 11/2019 AND IT WAS JUST A JUMP EVERY OTHER MONTH WHICH I NEVER KNEW IT WOULD BE LIKE THIS BUT I'VE READ UP ON IT AND SEARCHED IT AND I SEE IT HAPPENS ALOT WITH ALL MODELS
Corrective Action:
I DONT KNOW BUT I HAVE GOTTEN CLOSE TO THINGS IN THE FRONT OF THE VEHICLE AND NEVER HEARD NO WARNING ALERTS BUT MY MAIN CONCERN IS THE UCONNECT SCREEN IT FLICKERS REAL BAD IT JUMPS FROM BLUETOOTH TO AUX TO USB JACK TO SETTINGS TO EVEN TURNING ON AND OFF THE HEAT AND AIR IT CALLS PEOPLE AND HANGS UP AND IF YOU MAKE A CALL OR HAPPEN TO RECEIVE ONE IT PUTS THEM ON HOLD RAPIDLY FLICKERING OVER AND OVER THEN IT HANGS UP CALLS BACK REPEATING THIS OVER AND OVER NOTHING CAN BE SET BECAUSE IT JUMPS FROM SETTING TO SETTING AND I NOTICE THAT THE TOP OF THE SCREEN FROM LEFT TO RIGHT HAS A BUBBLE THE LARGEST OF IT IS TO THE RIGHT AND TO NIGHT NOW THE ODOMETER SWITCHED FROM MILES TO KM AND ALL MY TIRES SAY 2.1 2.3 2.1 AND 2.4 IT BECOME REAL FRUSTRATING AND WORKS MY LAST NERVE IF I TURN IT OFF IT COMES BACK ON LIKE IT HAS A MIND OF IT"S OWN AND IT ALL STARTED WHILE JUST SITTING STATIONARY AND NOW EVERY TIME I CRANK IT WEATHER I'M STATIONARY IN MOTION ON A CITY STREET OR HIGHWAY ETC IT TURN THE MUSIC ON AND UP LOUD WHILE GOING THROUGH A ROAD BLOCK AND I STATED I HAVE NO CONTROL OVER IT AND HAD TO SHOW THE OFFICERS AND THEY STATED THAT I SEE DODGE ASAP PLEASE HELP ME WITH THIS ITS BEEN LIKE THIS SINCE 11/2019 AND IT WAS JUST A JUMP EVERY OTHER MONTH WHICH I NEVER KNEW IT WOULD BE LIKE THIS BUT I'VE READ UP ON IT AND SEARCHED IT AND I SEE IT HAPPENS ALOT WITH ALL MODELS
Additional Notes:
I DONT KNOW BUT I HAVE GOTTEN CLOSE TO THINGS IN THE FRONT OF THE VEHICLE AND NEVER HEARD NO WARNING ALERTS BUT MY MAIN CONCERN IS THE UCONNECT SCREEN IT FLICKERS REAL BAD IT JUMPS FROM BLUETOOTH TO AUX TO USB JACK TO SETTINGS TO EVEN TURNING ON AND OFF THE HEAT AND AIR IT CALLS PEOPLE AND HANGS UP AND IF YOU MAKE A CALL OR HAPPEN TO RECEIVE ONE IT PUTS THEM ON HOLD RAPIDLY FLICKERING OVER AND OVER THEN IT HANGS UP CALLS BACK REPEATING THIS OVER AND OVER NOTHING CAN BE SET BECAUSE IT JUMPS FROM SETTING TO SETTING AND I NOTICE THAT THE TOP OF THE SCREEN FROM LEFT TO RIGHT HAS A BUBBLE THE LARGEST OF IT IS TO THE RIGHT AND TO NIGHT NOW THE ODOMETER SWITCHED FROM MILES TO KM AND ALL MY TIRES SAY 2.1 2.3 2.1 AND 2.4 IT BECOME REAL FRUSTRATING AND WORKS MY LAST NERVE IF I TURN IT OFF IT COMES BACK ON LIKE IT HAS A MIND OF IT"S OWN AND IT ALL STARTED WHILE JUST SITTING STATIONARY AND NOW EVERY TIME I CRANK IT WEATHER I'M STATIONARY IN MOTION ON A CITY STREET OR HIGHWAY ETC IT TURN THE MUSIC ON AND UP LOUD WHILE GOING THROUGH A ROAD BLOCK AND I STATED I HAVE NO CONTROL OVER IT AND HAD TO SHOW THE OFFICERS AND THEY STATED THAT I SEE DODGE ASAP PLEASE HELP ME WITH THIS ITS BEEN LIKE THIS SINCE 11/2019 AND IT WAS JUST A JUMP EVERY OTHER MONTH WHICH I NEVER KNEW IT WOULD BE LIKE THIS BUT I'VE READ UP ON IT AND SEARCHED IT AND I SEE IT HAPPENS ALOT WITH ALL MODELS
Mfg Campaign: 11396020
Recall Date: Feb 12, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I REAR ENDED ANOTHER VEHICLE BECAUSE MY BRAKES FAILED. I HAD BOTH FEET PUSHING ON THE BRAKE PEDAL AND MY BRAKES FAILED TO STOP MY VEHICLE. THEY DID NOT LOCK UP OR ANYTHING I ROLLED RIGHT INTO ANOTHER VEHICLE. I SEE A LOT OF CHARGERS THAT ARE CRASHED IN THE FRONT JUST LIKE MINE. I REALLY THINK THESE BRAKE SHOULD BE LOOKED INTO OR ISSUE A RECALL.*DT CONSUMER STATED VEHICLE WAS NOT REPAIRED AND MANUFACTURE WAS NOT CONTACTED.*JB
Corrective Action:
I REAR ENDED ANOTHER VEHICLE BECAUSE MY BRAKES FAILED. I HAD BOTH FEET PUSHING ON THE BRAKE PEDAL AND MY BRAKES FAILED TO STOP MY VEHICLE. THEY DID NOT LOCK UP OR ANYTHING I ROLLED RIGHT INTO ANOTHER VEHICLE. I SEE A LOT OF CHARGERS THAT ARE CRASHED IN THE FRONT JUST LIKE MINE. I REALLY THINK THESE BRAKE SHOULD BE LOOKED INTO OR ISSUE A RECALL.*DT CONSUMER STATED VEHICLE WAS NOT REPAIRED AND MANUFACTURE WAS NOT CONTACTED.*JB
Additional Notes:
I REAR ENDED ANOTHER VEHICLE BECAUSE MY BRAKES FAILED. I HAD BOTH FEET PUSHING ON THE BRAKE PEDAL AND MY BRAKES FAILED TO STOP MY VEHICLE. THEY DID NOT LOCK UP OR ANYTHING I ROLLED RIGHT INTO ANOTHER VEHICLE. I SEE A LOT OF CHARGERS THAT ARE CRASHED IN THE FRONT JUST LIKE MINE. I REALLY THINK THESE BRAKE SHOULD BE LOOKED INTO OR ISSUE A RECALL.*DT CONSUMER STATED VEHICLE WAS NOT REPAIRED AND MANUFACTURE WAS NOT CONTACTED.*JB
Mfg Campaign: 11395417
Recall Date: Feb 9, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE RADIO ON MY VEHICLE HAS BEEN RANDOMLY PUSHING BUTTONS ON ITS OWN, TURNING ON THE HEATED SEATS CALLING PEOPLE AND KEEPS CHANGING ROUTES WHILE I'M USING THE GPS PART. I HAVE DONE SOME RESEARCH AND I SEE THAT I'M NOT THE ONLY ONE HAVING THESE PROBLEMS WITH THE SAME UCONNECT 8.4. I HAD THIS CAR FOR OVER A YEAR NOW AND THE COST OF THE RADIOS TO GET IT REPLACED THE CHEAPEST I SEEN WAS A LITTLE UNDER $500, A BIT PRICEY FOR A RADIO IN A 2018 TO GO OUT IN 2020. THE DEALERSHIP WAS TRYING TO CHARGE ME $200 TO TELL ME A OBVIOUS PROBLEM BECAUSE YOU CAN SEE THE SCREEN IS LIKE PEELING ON THE INSIDE SO IT LOOKS LIKE IT GOT AIR BUBBLING GOING ON.
Corrective Action:
THE RADIO ON MY VEHICLE HAS BEEN RANDOMLY PUSHING BUTTONS ON ITS OWN, TURNING ON THE HEATED SEATS CALLING PEOPLE AND KEEPS CHANGING ROUTES WHILE I'M USING THE GPS PART. I HAVE DONE SOME RESEARCH AND I SEE THAT I'M NOT THE ONLY ONE HAVING THESE PROBLEMS WITH THE SAME UCONNECT 8.4. I HAD THIS CAR FOR OVER A YEAR NOW AND THE COST OF THE RADIOS TO GET IT REPLACED THE CHEAPEST I SEEN WAS A LITTLE UNDER $500, A BIT PRICEY FOR A RADIO IN A 2018 TO GO OUT IN 2020. THE DEALERSHIP WAS TRYING TO CHARGE ME $200 TO TELL ME A OBVIOUS PROBLEM BECAUSE YOU CAN SEE THE SCREEN IS LIKE PEELING ON THE INSIDE SO IT LOOKS LIKE IT GOT AIR BUBBLING GOING ON.
Additional Notes:
THE RADIO ON MY VEHICLE HAS BEEN RANDOMLY PUSHING BUTTONS ON ITS OWN, TURNING ON THE HEATED SEATS CALLING PEOPLE AND KEEPS CHANGING ROUTES WHILE I'M USING THE GPS PART. I HAVE DONE SOME RESEARCH AND I SEE THAT I'M NOT THE ONLY ONE HAVING THESE PROBLEMS WITH THE SAME UCONNECT 8.4. I HAD THIS CAR FOR OVER A YEAR NOW AND THE COST OF THE RADIOS TO GET IT REPLACED THE CHEAPEST I SEEN WAS A LITTLE UNDER $500, A BIT PRICEY FOR A RADIO IN A 2018 TO GO OUT IN 2020. THE DEALERSHIP WAS TRYING TO CHARGE ME $200 TO TELL ME A OBVIOUS PROBLEM BECAUSE YOU CAN SEE THE SCREEN IS LIKE PEELING ON THE INSIDE SO IT LOOKS LIKE IT GOT AIR BUBBLING GOING ON.
Mfg Campaign: 11390013
Recall Date: Jan 26, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE U CONNECT TOUCH SCREEN IS DEFECTIVE. THIS IS A PROBLEM WHERE THE TOUCH SCREEN BUTTONS ACTIVATE ON THEIR OWN RANDOMLY, CONSTANTLY ACROSS ALL SCREEN CONTROL SYSTEMS. THIS DEFECT IS ACTIVATING MULTIPLE CAR SYSTEMS INCLUDING SEAT HEATERS, RADIO, BLUETOOTH, ENVIRONMENTAL CONTROLS, ODOMETER UNITS, AND 911 CALLING, THE CAR HAS BECOME UNSAFE DUE TO ACTIVATION OF MULTIPLE SYSTEMS WHILE DRIVING. THE PROBLEM IS VERY PREVALENT AMONG DODGE CHRYSLER VEHICLES. I CONTACTED DODGE CUSTOMER SERVICE AND THEY WILL NOT REPLACE IT FOR FREE. I WANT ME TO COME OUT THE POCKET AND PAY FOR THE FULL SERVICE AND THEY REFUSED TO RECALL THIS UCONNECT CONTROL SYSTEM.
Corrective Action:
THE U CONNECT TOUCH SCREEN IS DEFECTIVE. THIS IS A PROBLEM WHERE THE TOUCH SCREEN BUTTONS ACTIVATE ON THEIR OWN RANDOMLY, CONSTANTLY ACROSS ALL SCREEN CONTROL SYSTEMS. THIS DEFECT IS ACTIVATING MULTIPLE CAR SYSTEMS INCLUDING SEAT HEATERS, RADIO, BLUETOOTH, ENVIRONMENTAL CONTROLS, ODOMETER UNITS, AND 911 CALLING, THE CAR HAS BECOME UNSAFE DUE TO ACTIVATION OF MULTIPLE SYSTEMS WHILE DRIVING. THE PROBLEM IS VERY PREVALENT AMONG DODGE CHRYSLER VEHICLES. I CONTACTED DODGE CUSTOMER SERVICE AND THEY WILL NOT REPLACE IT FOR FREE. I WANT ME TO COME OUT THE POCKET AND PAY FOR THE FULL SERVICE AND THEY REFUSED TO RECALL THIS UCONNECT CONTROL SYSTEM.
Additional Notes:
THE U CONNECT TOUCH SCREEN IS DEFECTIVE. THIS IS A PROBLEM WHERE THE TOUCH SCREEN BUTTONS ACTIVATE ON THEIR OWN RANDOMLY, CONSTANTLY ACROSS ALL SCREEN CONTROL SYSTEMS. THIS DEFECT IS ACTIVATING MULTIPLE CAR SYSTEMS INCLUDING SEAT HEATERS, RADIO, BLUETOOTH, ENVIRONMENTAL CONTROLS, ODOMETER UNITS, AND 911 CALLING, THE CAR HAS BECOME UNSAFE DUE TO ACTIVATION OF MULTIPLE SYSTEMS WHILE DRIVING. THE PROBLEM IS VERY PREVALENT AMONG DODGE CHRYSLER VEHICLES. I CONTACTED DODGE CUSTOMER SERVICE AND THEY WILL NOT REPLACE IT FOR FREE. I WANT ME TO COME OUT THE POCKET AND PAY FOR THE FULL SERVICE AND THEY REFUSED TO RECALL THIS UCONNECT CONTROL SYSTEM.
Mfg Campaign: 11389370
Recall Date: Jan 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 DODGE CHARGER. THE CONTACT STATED THAT THE U-CONNECT 8.4 SCREEN WAS DELAMINATING WITH A GHOSTING AFFECT TO THE INFOTAINMENT SYSTEM AND ALL ASPECT OF THE VEHICLE CONTROLS. THE VEHICLE WAS NOT TAKEN TO A DEALER DUE THE REPAIR COST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO A DEALER. THE CONTACT MENTIONED THAT THE MANUFACTURER HAD PROVIDED A LOW-KEY RESET PROCEDURE HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 DODGE CHARGER. THE CONTACT STATED THAT THE U-CONNECT 8.4 SCREEN WAS DELAMINATING WITH A GHOSTING AFFECT TO THE INFOTAINMENT SYSTEM AND ALL ASPECT OF THE VEHICLE CONTROLS. THE VEHICLE WAS NOT TAKEN TO A DEALER DUE THE REPAIR COST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO A DEALER. THE CONTACT MENTIONED THAT THE MANUFACTURER HAD PROVIDED A LOW-KEY RESET PROCEDURE HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 DODGE CHARGER. THE CONTACT STATED THAT THE U-CONNECT 8.4 SCREEN WAS DELAMINATING WITH A GHOSTING AFFECT TO THE INFOTAINMENT SYSTEM AND ALL ASPECT OF THE VEHICLE CONTROLS. THE VEHICLE WAS NOT TAKEN TO A DEALER DUE THE REPAIR COST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO A DEALER. THE CONTACT MENTIONED THAT THE MANUFACTURER HAD PROVIDED A LOW-KEY RESET PROCEDURE HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.
Mfg Campaign: 11389401
Recall Date: Jan 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
Potential Consequences:
TL* THE CONTACT OWNS A 2018 DODGE CHARGER. THE CONTACT STATED THAT THE U-CONNECT 8.4 SCREEN WAS DELAMINATING WITH A GHOSTING AFFECT TO THE INFOTAINMENT SYSTEM AND ALL ASPECT OF THE VEHICLE CONTROLS. THE VEHICLE WAS NOT TAKEN TO A DEALER DUE THE REPAIR COST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO A DEALER. THE CONTACT MENTIONED THAT THE MANUFACTURER HAD PROVIDED A LOW-KEY RESET PROCEDURE HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 DODGE CHARGER. THE CONTACT STATED THAT THE U-CONNECT 8.4 SCREEN WAS DELAMINATING WITH A GHOSTING AFFECT TO THE INFOTAINMENT SYSTEM AND ALL ASPECT OF THE VEHICLE CONTROLS. THE VEHICLE WAS NOT TAKEN TO A DEALER DUE THE REPAIR COST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO A DEALER. THE CONTACT MENTIONED THAT THE MANUFACTURER HAD PROVIDED A LOW-KEY RESET PROCEDURE HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 DODGE CHARGER. THE CONTACT STATED THAT THE U-CONNECT 8.4 SCREEN WAS DELAMINATING WITH A GHOSTING AFFECT TO THE INFOTAINMENT SYSTEM AND ALL ASPECT OF THE VEHICLE CONTROLS. THE VEHICLE WAS NOT TAKEN TO A DEALER DUE THE REPAIR COST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO A DEALER. THE CONTACT MENTIONED THAT THE MANUFACTURER HAD PROVIDED A LOW-KEY RESET PROCEDURE HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.
Mfg Campaign: 11389401
Recall Date: Jan 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE VEHICLE SCREEN WILL FREEZE AND BE STUCK. THIS HAPPENS WHEN I START THE CAR UP ALSO AS I'M DRIVING. ALSO I BELIEVE WHATEVER HAPPENING IT AFFECTING MY HEADLIGHTS AS WELL AND MY BACK UP CAMERA GOES OUT AS WELL
Corrective Action:
THE VEHICLE SCREEN WILL FREEZE AND BE STUCK. THIS HAPPENS WHEN I START THE CAR UP ALSO AS I'M DRIVING. ALSO I BELIEVE WHATEVER HAPPENING IT AFFECTING MY HEADLIGHTS AS WELL AND MY BACK UP CAMERA GOES OUT AS WELL
Additional Notes:
THE VEHICLE SCREEN WILL FREEZE AND BE STUCK. THIS HAPPENS WHEN I START THE CAR UP ALSO AS I'M DRIVING. ALSO I BELIEVE WHATEVER HAPPENING IT AFFECTING MY HEADLIGHTS AS WELL AND MY BACK UP CAMERA GOES OUT AS WELL
Mfg Campaign: 11386254
Recall Date: Jan 3, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE VEHICLE SCREEN WILL FREEZE AND BE STUCK. THIS HAPPENS WHEN I START THE CAR UP ALSO AS I'M DRIVING. ALSO I BELIEVE WHATEVER HAPPENING IT AFFECTING MY HEADLIGHTS AS WELL AND MY BACK UP CAMERA GOES OUT AS WELL
Corrective Action:
THE VEHICLE SCREEN WILL FREEZE AND BE STUCK. THIS HAPPENS WHEN I START THE CAR UP ALSO AS I'M DRIVING. ALSO I BELIEVE WHATEVER HAPPENING IT AFFECTING MY HEADLIGHTS AS WELL AND MY BACK UP CAMERA GOES OUT AS WELL
Additional Notes:
THE VEHICLE SCREEN WILL FREEZE AND BE STUCK. THIS HAPPENS WHEN I START THE CAR UP ALSO AS I'M DRIVING. ALSO I BELIEVE WHATEVER HAPPENING IT AFFECTING MY HEADLIGHTS AS WELL AND MY BACK UP CAMERA GOES OUT AS WELL
Mfg Campaign: 11386254
Recall Date: Jan 3, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING & THE CAR IS IN MOTION, I WOULD BE ATTEMPTING TO UPSHIFT USING THE PADDLES ON THE STEERING WHEEL AND THE TRANSMISSION WOULD INSTEAD DOWNSHIFT. IT'S BEEN OCCURRING SINCE I PURCHASED THE VEHICLE IN 2018. IT UNPREDICTABILITY OCCURS AT VARIOUS SPEEDS, GEARS, AND TIME OF DAY. I NOTIFIED THE SERVICE TECH AT REDLANDS DODGE, WHERE PURCHASED, WHEN I BROUGHT THE CAR IN FOR ITS 1ST OIL CHANGE @ JUST PRIOR TO 6K MILES IN 2018 AND AGAIN IN 2019. THE RESPONSE WAS ALWAYS THE SAME, THEY MUST DRIVE & DUPLICATE THE PROBLEM. I HAVE VIDEP THAT WILL SHOW THE WORST ITS EVER BEEN FROM LAST MONTH NOV ' 2020 IN WHICH IT SHOWS THE TRANSMISSION, CONSTANTLY OR EVERY TIME, DOWNSHIFTING WHEN PRESSING THE UPSHIFT PADDLE. HOW DO I SEND THIS VIDEO TO YOU?
Corrective Action:
WHILE DRIVING & THE CAR IS IN MOTION, I WOULD BE ATTEMPTING TO UPSHIFT USING THE PADDLES ON THE STEERING WHEEL AND THE TRANSMISSION WOULD INSTEAD DOWNSHIFT. IT'S BEEN OCCURRING SINCE I PURCHASED THE VEHICLE IN 2018. IT UNPREDICTABILITY OCCURS AT VARIOUS SPEEDS, GEARS, AND TIME OF DAY. I NOTIFIED THE SERVICE TECH AT REDLANDS DODGE, WHERE PURCHASED, WHEN I BROUGHT THE CAR IN FOR ITS 1ST OIL CHANGE @ JUST PRIOR TO 6K MILES IN 2018 AND AGAIN IN 2019. THE RESPONSE WAS ALWAYS THE SAME, THEY MUST DRIVE & DUPLICATE THE PROBLEM. I HAVE VIDEP THAT WILL SHOW THE WORST ITS EVER BEEN FROM LAST MONTH NOV ' 2020 IN WHICH IT SHOWS THE TRANSMISSION, CONSTANTLY OR EVERY TIME, DOWNSHIFTING WHEN PRESSING THE UPSHIFT PADDLE. HOW DO I SEND THIS VIDEO TO YOU?
Additional Notes:
WHILE DRIVING & THE CAR IS IN MOTION, I WOULD BE ATTEMPTING TO UPSHIFT USING THE PADDLES ON THE STEERING WHEEL AND THE TRANSMISSION WOULD INSTEAD DOWNSHIFT. IT'S BEEN OCCURRING SINCE I PURCHASED THE VEHICLE IN 2018. IT UNPREDICTABILITY OCCURS AT VARIOUS SPEEDS, GEARS, AND TIME OF DAY. I NOTIFIED THE SERVICE TECH AT REDLANDS DODGE, WHERE PURCHASED, WHEN I BROUGHT THE CAR IN FOR ITS 1ST OIL CHANGE @ JUST PRIOR TO 6K MILES IN 2018 AND AGAIN IN 2019. THE RESPONSE WAS ALWAYS THE SAME, THEY MUST DRIVE & DUPLICATE THE PROBLEM. I HAVE VIDEP THAT WILL SHOW THE WORST ITS EVER BEEN FROM LAST MONTH NOV ' 2020 IN WHICH IT SHOWS THE TRANSMISSION, CONSTANTLY OR EVERY TIME, DOWNSHIFTING WHEN PRESSING THE UPSHIFT PADDLE. HOW DO I SEND THIS VIDEO TO YOU?
Mfg Campaign: 11378611
Recall Date: Dec 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE U-CONNECT TOUCH SCREEN IS DEFECTIVE. THIS A "GHOSTING" PROBLEM WHERE THE TOUCH SCREEN BUTTONS ACTIVATE ON THEIR OWN, RANDOMLY, CONSTANTLY ACROSS ALL SCREEN CONTROL SYSTEMS. THIS DEFECT IS ACTIVATING MULTIPLE CAR SYSTEMS INCLUDING SEAT HEATERS, RADIO, BLUETOOTH, ENVIRONMENTAL CONTROLS, ODOMETER UNITS, AND 911 CALLING. THE CAR HAS BECOME UNSAFE DUE TO ACTIVATION OF MULTIPLE SYSTEMS WHILE DRIVING. THE PROBLEM IS VERY PREVALENT AMONG DODGE CHRYSLER VEHICLES. I CONTACTED DODGE CUSTOMER SERVICE AND THEY REFUSED TO REPAIR OR RECALL THIS U-CONNECT CONTROL SYSTEM.
Corrective Action:
THE U-CONNECT TOUCH SCREEN IS DEFECTIVE. THIS A "GHOSTING" PROBLEM WHERE THE TOUCH SCREEN BUTTONS ACTIVATE ON THEIR OWN, RANDOMLY, CONSTANTLY ACROSS ALL SCREEN CONTROL SYSTEMS. THIS DEFECT IS ACTIVATING MULTIPLE CAR SYSTEMS INCLUDING SEAT HEATERS, RADIO, BLUETOOTH, ENVIRONMENTAL CONTROLS, ODOMETER UNITS, AND 911 CALLING. THE CAR HAS BECOME UNSAFE DUE TO ACTIVATION OF MULTIPLE SYSTEMS WHILE DRIVING. THE PROBLEM IS VERY PREVALENT AMONG DODGE CHRYSLER VEHICLES. I CONTACTED DODGE CUSTOMER SERVICE AND THEY REFUSED TO REPAIR OR RECALL THIS U-CONNECT CONTROL SYSTEM.
Additional Notes:
THE U-CONNECT TOUCH SCREEN IS DEFECTIVE. THIS A "GHOSTING" PROBLEM WHERE THE TOUCH SCREEN BUTTONS ACTIVATE ON THEIR OWN, RANDOMLY, CONSTANTLY ACROSS ALL SCREEN CONTROL SYSTEMS. THIS DEFECT IS ACTIVATING MULTIPLE CAR SYSTEMS INCLUDING SEAT HEATERS, RADIO, BLUETOOTH, ENVIRONMENTAL CONTROLS, ODOMETER UNITS, AND 911 CALLING. THE CAR HAS BECOME UNSAFE DUE TO ACTIVATION OF MULTIPLE SYSTEMS WHILE DRIVING. THE PROBLEM IS VERY PREVALENT AMONG DODGE CHRYSLER VEHICLES. I CONTACTED DODGE CUSTOMER SERVICE AND THEY REFUSED TO REPAIR OR RECALL THIS U-CONNECT CONTROL SYSTEM.
Mfg Campaign: 11376099
Recall Date: Nov 24, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DODGE CHARGER SCATPACK 2018 HAS A ISSUE WITH THE RADIO WHERE IT'S CONSTANTLY PRESSING BUTTONS BECAUSE OF THE SCREEN HAVING AIR BUBBLES/ DELAMINATION. IT TURNS ON THE HEATED SEATS, HEATED STEEEING WHEEL AND MESSES WITH MY SPORTS MODE WHERE IT'S CHANGING MY STEERING FROM NORM TO SPORT. IT IS A DISTRACTION WHILE DRIVING BECAUSE YOU HAVE TO CONSTANTLY CLICK THE X BUTTON.THIS IS A SERIOUS ISSUE THAT COULD CAUSE MANY ACCIDENTS.
Corrective Action:
DODGE CHARGER SCATPACK 2018 HAS A ISSUE WITH THE RADIO WHERE IT'S CONSTANTLY PRESSING BUTTONS BECAUSE OF THE SCREEN HAVING AIR BUBBLES/ DELAMINATION. IT TURNS ON THE HEATED SEATS, HEATED STEEEING WHEEL AND MESSES WITH MY SPORTS MODE WHERE IT'S CHANGING MY STEERING FROM NORM TO SPORT. IT IS A DISTRACTION WHILE DRIVING BECAUSE YOU HAVE TO CONSTANTLY CLICK THE X BUTTON.THIS IS A SERIOUS ISSUE THAT COULD CAUSE MANY ACCIDENTS.
Additional Notes:
DODGE CHARGER SCATPACK 2018 HAS A ISSUE WITH THE RADIO WHERE IT'S CONSTANTLY PRESSING BUTTONS BECAUSE OF THE SCREEN HAVING AIR BUBBLES/ DELAMINATION. IT TURNS ON THE HEATED SEATS, HEATED STEEEING WHEEL AND MESSES WITH MY SPORTS MODE WHERE IT'S CHANGING MY STEERING FROM NORM TO SPORT. IT IS A DISTRACTION WHILE DRIVING BECAUSE YOU HAVE TO CONSTANTLY CLICK THE X BUTTON.THIS IS A SERIOUS ISSUE THAT COULD CAUSE MANY ACCIDENTS.
Mfg Campaign: 11376230
Recall Date: Nov 24, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
LCD SCREEN DETACHING FROM THE GLASS WHICH CAUSES THE HEATING AND AIR TO NOT WORK PROPERLY, THE STEREO, GPS, HEATED AND COOLING SEATS CONTRACTION CONTROL, PRETTY MUCH ALL INSIDE FUNCTIONS.
Corrective Action:
LCD SCREEN DETACHING FROM THE GLASS WHICH CAUSES THE HEATING AND AIR TO NOT WORK PROPERLY, THE STEREO, GPS, HEATED AND COOLING SEATS CONTRACTION CONTROL, PRETTY MUCH ALL INSIDE FUNCTIONS.
Additional Notes:
LCD SCREEN DETACHING FROM THE GLASS WHICH CAUSES THE HEATING AND AIR TO NOT WORK PROPERLY, THE STEREO, GPS, HEATED AND COOLING SEATS CONTRACTION CONTROL, PRETTY MUCH ALL INSIDE FUNCTIONS.
Mfg Campaign: 11374937
Recall Date: Nov 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ALL INTERIOR DOOR PANELS ON MY CHARGER IS LIFTING AND EXPOSING INTERIOR OF DOOR PLASTICS AND ELECTRONICS.
Corrective Action:
ALL INTERIOR DOOR PANELS ON MY CHARGER IS LIFTING AND EXPOSING INTERIOR OF DOOR PLASTICS AND ELECTRONICS.
Additional Notes:
ALL INTERIOR DOOR PANELS ON MY CHARGER IS LIFTING AND EXPOSING INTERIOR OF DOOR PLASTICS AND ELECTRONICS.
Mfg Campaign: 11365242
Recall Date: Oct 19, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE UCONNECT RADIO IS DELAMINATING AND THERE CAUSING TO JUMP FROM STATION OR IT WILL JUMP TO RESETTING THE CLOCK CAUSING ME TO LOOK AWAY FROM THE ROAD WHICH IS A DISTRACTION AND I ALSO BELIEVE THAT IT CONTROLS MORE THRN JUST THE RADIO. I CALLED CHRYSLER CUSTOMER CARE AND WAS TOLD IT IS MY EXPENSE. BUT WHEN I TOOK IT TO A CHRYSLER DEALERSHIP U WAS TOLD BY THE TECH ON DUTY IT WAS S KNOWN PROBLEM.
Corrective Action:
THE UCONNECT RADIO IS DELAMINATING AND THERE CAUSING TO JUMP FROM STATION OR IT WILL JUMP TO RESETTING THE CLOCK CAUSING ME TO LOOK AWAY FROM THE ROAD WHICH IS A DISTRACTION AND I ALSO BELIEVE THAT IT CONTROLS MORE THRN JUST THE RADIO. I CALLED CHRYSLER CUSTOMER CARE AND WAS TOLD IT IS MY EXPENSE. BUT WHEN I TOOK IT TO A CHRYSLER DEALERSHIP U WAS TOLD BY THE TECH ON DUTY IT WAS S KNOWN PROBLEM.
Additional Notes:
THE UCONNECT RADIO IS DELAMINATING AND THERE CAUSING TO JUMP FROM STATION OR IT WILL JUMP TO RESETTING THE CLOCK CAUSING ME TO LOOK AWAY FROM THE ROAD WHICH IS A DISTRACTION AND I ALSO BELIEVE THAT IT CONTROLS MORE THRN JUST THE RADIO. I CALLED CHRYSLER CUSTOMER CARE AND WAS TOLD IT IS MY EXPENSE. BUT WHEN I TOOK IT TO A CHRYSLER DEALERSHIP U WAS TOLD BY THE TECH ON DUTY IT WAS S KNOWN PROBLEM.
Mfg Campaign: 11364065
Recall Date: Oct 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE UCONNECT RADIO IS DELAMINATING AND THERE CAUSING TO JUMP FROM STATION OR IT WILL JUMP TO RESETTING THE CLOCK CAUSING ME TO LOOK AWAY FROM THE ROAD WHICH IS A DISTRACTION AND I ALSO BELIEVE THAT IT CONTROLS MORE THRN JUST THE RADIO. I CALLED CHRYSLER CUSTOMER CARE AND WAS TOLD IT IS MY EXPENSE. BUT WHEN I TOOK IT TO A CHRYSLER DEALERSHIP U WAS TOLD BY THE TECH ON DUTY IT WAS S KNOWN PROBLEM.
Corrective Action:
THE UCONNECT RADIO IS DELAMINATING AND THERE CAUSING TO JUMP FROM STATION OR IT WILL JUMP TO RESETTING THE CLOCK CAUSING ME TO LOOK AWAY FROM THE ROAD WHICH IS A DISTRACTION AND I ALSO BELIEVE THAT IT CONTROLS MORE THRN JUST THE RADIO. I CALLED CHRYSLER CUSTOMER CARE AND WAS TOLD IT IS MY EXPENSE. BUT WHEN I TOOK IT TO A CHRYSLER DEALERSHIP U WAS TOLD BY THE TECH ON DUTY IT WAS S KNOWN PROBLEM.
Additional Notes:
THE UCONNECT RADIO IS DELAMINATING AND THERE CAUSING TO JUMP FROM STATION OR IT WILL JUMP TO RESETTING THE CLOCK CAUSING ME TO LOOK AWAY FROM THE ROAD WHICH IS A DISTRACTION AND I ALSO BELIEVE THAT IT CONTROLS MORE THRN JUST THE RADIO. I CALLED CHRYSLER CUSTOMER CARE AND WAS TOLD IT IS MY EXPENSE. BUT WHEN I TOOK IT TO A CHRYSLER DEALERSHIP U WAS TOLD BY THE TECH ON DUTY IT WAS S KNOWN PROBLEM.
Mfg Campaign: 11364065
Recall Date: Oct 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
TIRES
Potential Consequences:
TIRES HAVE VIRTUALLY NO WET TRACTION. EVEN LIGHT RAIN RESULTS IN VEHICLE BEING DIFFICULT TO CONTROL. BOUGHT AS REPLACEMENT TIRES TO THE MICHELIN TIRES THE VEHICLE CAME WITH. EVEN THOUGH THEY WERE WORN TO THE POINT OF NEEDING TO BE REPLACED, THEY HAD BETTER WET TRACTION THAN THESE TIRES. EITHER THE TREAD DOESN'T SHED ANY WATER, OR THE MATERIAL THE TIRE IS MADE FROM IS TOO HARD RESULTING IN NO CONTACT ON EVEN SLIGHTLY WET ROADS. CONTACTED MANUFACTURER OF TIRES, AND THEY OFFERED NO RESOLUTION.
Corrective Action:
TIRES HAVE VIRTUALLY NO WET TRACTION. EVEN LIGHT RAIN RESULTS IN VEHICLE BEING DIFFICULT TO CONTROL. BOUGHT AS REPLACEMENT TIRES TO THE MICHELIN TIRES THE VEHICLE CAME WITH. EVEN THOUGH THEY WERE WORN TO THE POINT OF NEEDING TO BE REPLACED, THEY HAD BETTER WET TRACTION THAN THESE TIRES. EITHER THE TREAD DOESN'T SHED ANY WATER, OR THE MATERIAL THE TIRE IS MADE FROM IS TOO HARD RESULTING IN NO CONTACT ON EVEN SLIGHTLY WET ROADS. CONTACTED MANUFACTURER OF TIRES, AND THEY OFFERED NO RESOLUTION.
Additional Notes:
TIRES HAVE VIRTUALLY NO WET TRACTION. EVEN LIGHT RAIN RESULTS IN VEHICLE BEING DIFFICULT TO CONTROL. BOUGHT AS REPLACEMENT TIRES TO THE MICHELIN TIRES THE VEHICLE CAME WITH. EVEN THOUGH THEY WERE WORN TO THE POINT OF NEEDING TO BE REPLACED, THEY HAD BETTER WET TRACTION THAN THESE TIRES. EITHER THE TREAD DOESN'T SHED ANY WATER, OR THE MATERIAL THE TIRE IS MADE FROM IS TOO HARD RESULTING IN NO CONTACT ON EVEN SLIGHTLY WET ROADS. CONTACTED MANUFACTURER OF TIRES, AND THEY OFFERED NO RESOLUTION.
Mfg Campaign: 11354458
Recall Date: Sep 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
INTERIOR, I BELIEVE THE SUN OR HEAT WARPS THE DOOR TRIM INSIDE AND IT POPS OUT REVEALING THE INSIDE OF THE DOOR, NEAR THE WINDOWS. IT'S HAPPENED TO MY PASSENGER DOOR AND RECENTLY TO MY DRIVER DOOR.
Corrective Action:
INTERIOR, I BELIEVE THE SUN OR HEAT WARPS THE DOOR TRIM INSIDE AND IT POPS OUT REVEALING THE INSIDE OF THE DOOR, NEAR THE WINDOWS. IT'S HAPPENED TO MY PASSENGER DOOR AND RECENTLY TO MY DRIVER DOOR.
Additional Notes:
INTERIOR, I BELIEVE THE SUN OR HEAT WARPS THE DOOR TRIM INSIDE AND IT POPS OUT REVEALING THE INSIDE OF THE DOOR, NEAR THE WINDOWS. IT'S HAPPENED TO MY PASSENGER DOOR AND RECENTLY TO MY DRIVER DOOR.
Mfg Campaign: 11353306
Recall Date: Sep 5, 2020
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