Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc) (stellantis)
Safety Issue:
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2018-2021 Dodge Charger and Chrysler 300 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19B
Recall Date: Mar 14, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Dodge Charger Pursuit vehicles equipped with a "stealth mode." When stealth mode is selected, the backup camera rearview image will not display when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W62
Recall Date: Aug 27, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2018 Dodge Charger pursuit police vehicles equipped with all-wheel drive and V8 engines. The front driveshaft universal joint may seize or fracture causing the shaft to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U37
Recall Date: May 1, 2018
Consumer Complaints
161 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Experiencing delamination of UConnect touchscreen on my 18 Dodge Charger. This is causing a bubble to form under the screen. This causes “ ghost touches” to the screen. This causes quite a bit of distraction while driving as the the system will register touches on its own and go into the various controls that are controlled through the touch screen such and radio, hands free calling, navigation and the various performance “tunes”, traction controls and other performance monitors that are controlled through the touch screen. Through my research I see that this is a common issue that affects Dodge, Jeep, Chrysler vehicles. Dodge has advised me that they will not repair this issue outside of the 3 year warranty. Another issue I have found in my research is that as the gel that is between the screen and monitor delaminates it’s oozes out the bottom of the screen potentially affecting or damaging other electronic components below it.
Corrective Action:
Experiencing delamination of UConnect touchscreen on my 18 Dodge Charger. This is causing a bubble to form under the screen. This causes “ ghost touches” to the screen. This causes quite a bit of distraction while driving as the the system will register touches on its own and go into the various controls that are controlled through the touch screen such and radio, hands free calling, navigation and the various performance “tunes”, traction controls and other performance monitors that are controlled through the touch screen. Through my research I see that this is a common issue that affects Dodge, Jeep, Chrysler vehicles. Dodge has advised me that they will not repair this issue outside of the 3 year warranty. Another issue I have found in my research is that as the gel that is between the screen and monitor delaminates it’s oozes out the bottom of the screen potentially affecting or damaging other electronic components below it.
Additional Notes:
Experiencing delamination of UConnect touchscreen on my 18 Dodge Charger. This is causing a bubble to form under the screen. This causes “ ghost touches” to the screen. This causes quite a bit of distraction while driving as the the system will register touches on its own and go into the various controls that are controlled through the touch screen such and radio, hands free calling, navigation and the various performance “tunes”, traction controls and other performance monitors that are controlled through the touch screen. Through my research I see that this is a common issue that affects Dodge, Jeep, Chrysler vehicles. Dodge has advised me that they will not repair this issue outside of the 3 year warranty. Another issue I have found in my research is that as the gel that is between the screen and monitor delaminates it’s oozes out the bottom of the screen potentially affecting or damaging other electronic components below it.
Mfg Campaign: 11483242
Recall Date: Sep 7, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Hello, I am not sure if this is the correct place to report the issues that are plaguing 2014 and up Dodge Charger and challenger owners. The door panels and center counsel on our cars are coming apart it is a manufacturing defect that exposes the electronic systems on our doors including the locking mechanisms and window regulators to moisture and heat. This is the second time this has occurred the first time my car was under warranty now it is not and Dodge does not want to repair the panels they said because there is not a recall on it they do not have to even though it is a widespread issue. Thank you for your time. Thank you,
Corrective Action:
Hello, I am not sure if this is the correct place to report the issues that are plaguing 2014 and up Dodge Charger and challenger owners. The door panels and center counsel on our cars are coming apart it is a manufacturing defect that exposes the electronic systems on our doors including the locking mechanisms and window regulators to moisture and heat. This is the second time this has occurred the first time my car was under warranty now it is not and Dodge does not want to repair the panels they said because there is not a recall on it they do not have to even though it is a widespread issue. Thank you for your time. Thank you,
Additional Notes:
Hello, I am not sure if this is the correct place to report the issues that are plaguing 2014 and up Dodge Charger and challenger owners. The door panels and center counsel on our cars are coming apart it is a manufacturing defect that exposes the electronic systems on our doors including the locking mechanisms and window regulators to moisture and heat. This is the second time this has occurred the first time my car was under warranty now it is not and Dodge does not want to repair the panels they said because there is not a recall on it they do not have to even though it is a widespread issue. Thank you for your time. Thank you,
Mfg Campaign: 11480859
Recall Date: Aug 23, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have a Dodge 2018 Charger, recently I am seeing the Uconnect touchsceen began delaminating and the buttons are being ghost pushed randomly, Sometime the clock setting pops up and suddenly the volume goes to 100% and sometimes it randomly does SOS dial or dial's someone else, this is a safety hazard on driver's attention as when you are driving down a freeway it freaks you out if the volume suddenly rises to 100% for the music or it randomly dials something when you are on a emergency call maybe and wont let you talk while on 911 call, Clearly this issue is seen on all models after 2017 (Details can be found on the internet). A lot of accident's can happen because of this as the driver is taken in awe by suden changes in the cabin.
Corrective Action:
I have a Dodge 2018 Charger, recently I am seeing the Uconnect touchsceen began delaminating and the buttons are being ghost pushed randomly, Sometime the clock setting pops up and suddenly the volume goes to 100% and sometimes it randomly does SOS dial or dial's someone else, this is a safety hazard on driver's attention as when you are driving down a freeway it freaks you out if the volume suddenly rises to 100% for the music or it randomly dials something when you are on a emergency call maybe and wont let you talk while on 911 call, Clearly this issue is seen on all models after 2017 (Details can be found on the internet). A lot of accident's can happen because of this as the driver is taken in awe by suden changes in the cabin.
Additional Notes:
I have a Dodge 2018 Charger, recently I am seeing the Uconnect touchsceen began delaminating and the buttons are being ghost pushed randomly, Sometime the clock setting pops up and suddenly the volume goes to 100% and sometimes it randomly does SOS dial or dial's someone else, this is a safety hazard on driver's attention as when you are driving down a freeway it freaks you out if the volume suddenly rises to 100% for the music or it randomly dials something when you are on a emergency call maybe and wont let you talk while on 911 call, Clearly this issue is seen on all models after 2017 (Details can be found on the internet). A lot of accident's can happen because of this as the driver is taken in awe by suden changes in the cabin.
Mfg Campaign: 11480211
Recall Date: Aug 19, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have a Dodge 2018 Charger, recently I am seeing the Uconnect touchsceen began delaminating and the buttons are being ghost pushed randomly, Sometime the clock setting pops up and suddenly the volume goes to 100% and sometimes it randomly does SOS dial or dial's someone else, this is a safety hazard on driver's attention as when you are driving down a freeway it freaks you out if the volume suddenly rises to 100% for the music or it randomly dials something when you are on a emergency call maybe and wont let you talk while on 911 call, Clearly this issue is seen on all models after 2017 (Details can be found on the internet). A lot of accident's can happen because of this as the driver is taken in awe by suden changes in the cabin.
Corrective Action:
I have a Dodge 2018 Charger, recently I am seeing the Uconnect touchsceen began delaminating and the buttons are being ghost pushed randomly, Sometime the clock setting pops up and suddenly the volume goes to 100% and sometimes it randomly does SOS dial or dial's someone else, this is a safety hazard on driver's attention as when you are driving down a freeway it freaks you out if the volume suddenly rises to 100% for the music or it randomly dials something when you are on a emergency call maybe and wont let you talk while on 911 call, Clearly this issue is seen on all models after 2017 (Details can be found on the internet). A lot of accident's can happen because of this as the driver is taken in awe by suden changes in the cabin.
Additional Notes:
I have a Dodge 2018 Charger, recently I am seeing the Uconnect touchsceen began delaminating and the buttons are being ghost pushed randomly, Sometime the clock setting pops up and suddenly the volume goes to 100% and sometimes it randomly does SOS dial or dial's someone else, this is a safety hazard on driver's attention as when you are driving down a freeway it freaks you out if the volume suddenly rises to 100% for the music or it randomly dials something when you are on a emergency call maybe and wont let you talk while on 911 call, Clearly this issue is seen on all models after 2017 (Details can be found on the internet). A lot of accident's can happen because of this as the driver is taken in awe by suden changes in the cabin.
Mfg Campaign: 11480211
Recall Date: Aug 19, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The touch screen will intermittently ask me if I want to change the clock settings and beep. It will keep beeping until I select the X on the touchscreen. Then when I touch the X the same message will pop up again and the beeping will continue. It will continue doing this until I shut the car off and then may or may not be present again when I start the car back up. It is random when this issue starts. Sometimes right when I start the car up and sometimes when I am already traveling down the highway. This is very distracting while I am trying to drive since it is beeping and I have to keep taking my eyes off the road to get rid of it. The screen is also useless for navigation or anything else while this is going on. It happens on a fairly consistent basis (about every other time I drive the car. Dodge seems uninterested in helping with the issue unless I pay thousands to get the radio replaced.
Corrective Action:
The touch screen will intermittently ask me if I want to change the clock settings and beep. It will keep beeping until I select the X on the touchscreen. Then when I touch the X the same message will pop up again and the beeping will continue. It will continue doing this until I shut the car off and then may or may not be present again when I start the car back up. It is random when this issue starts. Sometimes right when I start the car up and sometimes when I am already traveling down the highway. This is very distracting while I am trying to drive since it is beeping and I have to keep taking my eyes off the road to get rid of it. The screen is also useless for navigation or anything else while this is going on. It happens on a fairly consistent basis (about every other time I drive the car. Dodge seems uninterested in helping with the issue unless I pay thousands to get the radio replaced.
Additional Notes:
The touch screen will intermittently ask me if I want to change the clock settings and beep. It will keep beeping until I select the X on the touchscreen. Then when I touch the X the same message will pop up again and the beeping will continue. It will continue doing this until I shut the car off and then may or may not be present again when I start the car back up. It is random when this issue starts. Sometimes right when I start the car up and sometimes when I am already traveling down the highway. This is very distracting while I am trying to drive since it is beeping and I have to keep taking my eyes off the road to get rid of it. The screen is also useless for navigation or anything else while this is going on. It happens on a fairly consistent basis (about every other time I drive the car. Dodge seems uninterested in helping with the issue unless I pay thousands to get the radio replaced.
Mfg Campaign: 11474491
Recall Date: Jul 18, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The screen in my 2018 charger is melting. At first it just started to delaminate, a very common issue I wasn’t worried about. But now the screen becomes very hot to the touch, to the point where you wouldn’t want to keep your hand on it very long. Just recently and why I’m making this report is because there are now what appear to be visible drips inside the screen that look as though something is now actually melting. I believe this is a safety concern because this seems like a fire hazard if this continues to heat up and melt.
Corrective Action:
The screen in my 2018 charger is melting. At first it just started to delaminate, a very common issue I wasn’t worried about. But now the screen becomes very hot to the touch, to the point where you wouldn’t want to keep your hand on it very long. Just recently and why I’m making this report is because there are now what appear to be visible drips inside the screen that look as though something is now actually melting. I believe this is a safety concern because this seems like a fire hazard if this continues to heat up and melt.
Additional Notes:
The screen in my 2018 charger is melting. At first it just started to delaminate, a very common issue I wasn’t worried about. But now the screen becomes very hot to the touch, to the point where you wouldn’t want to keep your hand on it very long. Just recently and why I’m making this report is because there are now what appear to be visible drips inside the screen that look as though something is now actually melting. I believe this is a safety concern because this seems like a fire hazard if this continues to heat up and melt.
Mfg Campaign: 11473580
Recall Date: Jul 12, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I am tasked with maintaining a fleet of Dodge Charger police vehicles. I have a constant and concerning problem that needs to be addressed. On nearly all of the vehicles in service, the fuel pumps crack and leak raw fuel onto the ground, hot exhaust. aside from the toxic fumes trapped in the vehicle, this presents a MAJOR safety issue as the raw fuel could be ignited by the exhaust system. I have video of raw fuel leaking onto the ground after filling the fuel tank. When posted on social media, followers complained that their vehicles also did this with as little as 30k miles. Dodge has yet to address this issue and if the warranty is expired, they charge full amount to replace the fuel pump.
Corrective Action:
I am tasked with maintaining a fleet of Dodge Charger police vehicles. I have a constant and concerning problem that needs to be addressed. On nearly all of the vehicles in service, the fuel pumps crack and leak raw fuel onto the ground, hot exhaust. aside from the toxic fumes trapped in the vehicle, this presents a MAJOR safety issue as the raw fuel could be ignited by the exhaust system. I have video of raw fuel leaking onto the ground after filling the fuel tank. When posted on social media, followers complained that their vehicles also did this with as little as 30k miles. Dodge has yet to address this issue and if the warranty is expired, they charge full amount to replace the fuel pump.
Additional Notes:
I am tasked with maintaining a fleet of Dodge Charger police vehicles. I have a constant and concerning problem that needs to be addressed. On nearly all of the vehicles in service, the fuel pumps crack and leak raw fuel onto the ground, hot exhaust. aside from the toxic fumes trapped in the vehicle, this presents a MAJOR safety issue as the raw fuel could be ignited by the exhaust system. I have video of raw fuel leaking onto the ground after filling the fuel tank. When posted on social media, followers complained that their vehicles also did this with as little as 30k miles. Dodge has yet to address this issue and if the warranty is expired, they charge full amount to replace the fuel pump.
Mfg Campaign: 11469445
Recall Date: Jun 15, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Video display began prompting me to set my clock settings (Daylight Savings time). This occurred WHILE I WAS DRIVING! Pressing any or all buttons had no effect. I had to turn the radio off, which meant I could no longer take hands free phone calls. This is a serious safety issue. I have found forums where this issue has been discussed. See https://www.jeepgarage.org/threads/uconnect-issues.229602/#post-2021329920. Now, my key fobs are acting up. Perhaps releated? Could not start my car or unlock remotely. When I used the key, the panic alarm began going off. I could only turn it off by using my second key fob, which is also acting up. I've had issues with the back-up camera not turning on as well. Or the radio not working. There is major issues with the electrical/display panel on these cars and trucks! It seems intermitant, but the clock display issue has been pretty consistent, though off and on. I have a video of the issue if you want it. I will attach an image.
Corrective Action:
Video display began prompting me to set my clock settings (Daylight Savings time). This occurred WHILE I WAS DRIVING! Pressing any or all buttons had no effect. I had to turn the radio off, which meant I could no longer take hands free phone calls. This is a serious safety issue. I have found forums where this issue has been discussed. See https://www.jeepgarage.org/threads/uconnect-issues.229602/#post-2021329920. Now, my key fobs are acting up. Perhaps releated? Could not start my car or unlock remotely. When I used the key, the panic alarm began going off. I could only turn it off by using my second key fob, which is also acting up. I've had issues with the back-up camera not turning on as well. Or the radio not working. There is major issues with the electrical/display panel on these cars and trucks! It seems intermitant, but the clock display issue has been pretty consistent, though off and on. I have a video of the issue if you want it. I will attach an image.
Additional Notes:
Video display began prompting me to set my clock settings (Daylight Savings time). This occurred WHILE I WAS DRIVING! Pressing any or all buttons had no effect. I had to turn the radio off, which meant I could no longer take hands free phone calls. This is a serious safety issue. I have found forums where this issue has been discussed. See https://www.jeepgarage.org/threads/uconnect-issues.229602/#post-2021329920. Now, my key fobs are acting up. Perhaps releated? Could not start my car or unlock remotely. When I used the key, the panic alarm began going off. I could only turn it off by using my second key fob, which is also acting up. I've had issues with the back-up camera not turning on as well. Or the radio not working. There is major issues with the electrical/display panel on these cars and trucks! It seems intermitant, but the clock display issue has been pretty consistent, though off and on. I have a video of the issue if you want it. I will attach an image.
Mfg Campaign: 11461063
Recall Date: Apr 17, 2022
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I viewed the recalls and it’s still having the same issues like it’s never been fixed, first off when I start the car it has a foul gas odor and the dealership said it was okay but I’m more than positive it’s an exhaust leak, also when I first got the car the heated seats wouldn’t turn off because of the radio malfunction I’ve actually took it to where I bought the car(John Gibson Autosales) to get it fixed but all they did was inserted a new radio screen for me and it made my problems even worse I asked them to fix it and they said I’d have to pay for any other work they did in the car.. It’s having multiple electrical issues and in my opinion I don’t believe the car is safe to drive at all with the heated seats turning on by themselves and having no control over it.
Corrective Action:
I viewed the recalls and it’s still having the same issues like it’s never been fixed, first off when I start the car it has a foul gas odor and the dealership said it was okay but I’m more than positive it’s an exhaust leak, also when I first got the car the heated seats wouldn’t turn off because of the radio malfunction I’ve actually took it to where I bought the car(John Gibson Autosales) to get it fixed but all they did was inserted a new radio screen for me and it made my problems even worse I asked them to fix it and they said I’d have to pay for any other work they did in the car.. It’s having multiple electrical issues and in my opinion I don’t believe the car is safe to drive at all with the heated seats turning on by themselves and having no control over it.
Additional Notes:
I viewed the recalls and it’s still having the same issues like it’s never been fixed, first off when I start the car it has a foul gas odor and the dealership said it was okay but I’m more than positive it’s an exhaust leak, also when I first got the car the heated seats wouldn’t turn off because of the radio malfunction I’ve actually took it to where I bought the car(John Gibson Autosales) to get it fixed but all they did was inserted a new radio screen for me and it made my problems even worse I asked them to fix it and they said I’d have to pay for any other work they did in the car.. It’s having multiple electrical issues and in my opinion I don’t believe the car is safe to drive at all with the heated seats turning on by themselves and having no control over it.
Mfg Campaign: 11456737
Recall Date: Mar 15, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I viewed the recalls and it’s still having the same issues like it’s never been fixed, first off when I start the car it has a foul gas odor and the dealership said it was okay but I’m more than positive it’s an exhaust leak, also when I first got the car the heated seats wouldn’t turn off because of the radio malfunction I’ve actually took it to where I bought the car(John Gibson Autosales) to get it fixed but all they did was inserted a new radio screen for me and it made my problems even worse I asked them to fix it and they said I’d have to pay for any other work they did in the car.. It’s having multiple electrical issues and in my opinion I don’t believe the car is safe to drive at all with the heated seats turning on by themselves and having no control over it.
Corrective Action:
I viewed the recalls and it’s still having the same issues like it’s never been fixed, first off when I start the car it has a foul gas odor and the dealership said it was okay but I’m more than positive it’s an exhaust leak, also when I first got the car the heated seats wouldn’t turn off because of the radio malfunction I’ve actually took it to where I bought the car(John Gibson Autosales) to get it fixed but all they did was inserted a new radio screen for me and it made my problems even worse I asked them to fix it and they said I’d have to pay for any other work they did in the car.. It’s having multiple electrical issues and in my opinion I don’t believe the car is safe to drive at all with the heated seats turning on by themselves and having no control over it.
Additional Notes:
I viewed the recalls and it’s still having the same issues like it’s never been fixed, first off when I start the car it has a foul gas odor and the dealership said it was okay but I’m more than positive it’s an exhaust leak, also when I first got the car the heated seats wouldn’t turn off because of the radio malfunction I’ve actually took it to where I bought the car(John Gibson Autosales) to get it fixed but all they did was inserted a new radio screen for me and it made my problems even worse I asked them to fix it and they said I’d have to pay for any other work they did in the car.. It’s having multiple electrical issues and in my opinion I don’t believe the car is safe to drive at all with the heated seats turning on by themselves and having no control over it.
Mfg Campaign: 11456737
Recall Date: Mar 15, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I viewed the recalls and it’s still having the same issues like it’s never been fixed, first off when I start the car it has a foul gas odor and the dealership said it was okay but I’m more than positive it’s an exhaust leak, also when I first got the car the heated seats wouldn’t turn off because of the radio malfunction I’ve actually took it to where I bought the car(John Gibson Autosales) to get it fixed but all they did was inserted a new radio screen for me and it made my problems even worse I asked them to fix it and they said I’d have to pay for any other work they did in the car.. It’s having multiple electrical issues and in my opinion I don’t believe the car is safe to drive at all with the heated seats turning on by themselves and having no control over it.
Corrective Action:
I viewed the recalls and it’s still having the same issues like it’s never been fixed, first off when I start the car it has a foul gas odor and the dealership said it was okay but I’m more than positive it’s an exhaust leak, also when I first got the car the heated seats wouldn’t turn off because of the radio malfunction I’ve actually took it to where I bought the car(John Gibson Autosales) to get it fixed but all they did was inserted a new radio screen for me and it made my problems even worse I asked them to fix it and they said I’d have to pay for any other work they did in the car.. It’s having multiple electrical issues and in my opinion I don’t believe the car is safe to drive at all with the heated seats turning on by themselves and having no control over it.
Additional Notes:
I viewed the recalls and it’s still having the same issues like it’s never been fixed, first off when I start the car it has a foul gas odor and the dealership said it was okay but I’m more than positive it’s an exhaust leak, also when I first got the car the heated seats wouldn’t turn off because of the radio malfunction I’ve actually took it to where I bought the car(John Gibson Autosales) to get it fixed but all they did was inserted a new radio screen for me and it made my problems even worse I asked them to fix it and they said I’d have to pay for any other work they did in the car.. It’s having multiple electrical issues and in my opinion I don’t believe the car is safe to drive at all with the heated seats turning on by themselves and having no control over it.
Mfg Campaign: 11456737
Recall Date: Mar 15, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Interior door panel warping and coming undone on passenger side door close to window
Corrective Action:
Interior door panel warping and coming undone on passenger side door close to window
Additional Notes:
Interior door panel warping and coming undone on passenger side door close to window
Mfg Campaign: 11451983
Recall Date: Feb 14, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The touchscreen is delaminating and causing ghost touches which then causes a message to keep popping up asking: Do you want to adjust your clock settings? This message comes with a beeping noise and does not go away. It is very annoying and interferes with listening to music or even trying to touch anything on the screen. Sometimes I cant even adjust climate settings.
Corrective Action:
The touchscreen is delaminating and causing ghost touches which then causes a message to keep popping up asking: Do you want to adjust your clock settings? This message comes with a beeping noise and does not go away. It is very annoying and interferes with listening to music or even trying to touch anything on the screen. Sometimes I cant even adjust climate settings.
Additional Notes:
The touchscreen is delaminating and causing ghost touches which then causes a message to keep popping up asking: Do you want to adjust your clock settings? This message comes with a beeping noise and does not go away. It is very annoying and interferes with listening to music or even trying to touch anything on the screen. Sometimes I cant even adjust climate settings.
Mfg Campaign: 11451093
Recall Date: Feb 9, 2022
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
The contact's wife leased a 2018 Dodge Charger. The contact stated that while driving at 60-62 MPH, she heard abnormal clinking sounds and the vehicle lost suspension and inadvertently turned to the right. The contact stated that as she quickly steered the steering wheel to the left, the vehicle spun out three times. The contact was able to veer to the side of the road and exited the vehicle to determine the cause of the failure. The contact noticed that the passenger’s side front tire had detached, and the passenger’s side rear tire was damaged. The contact also noticed a burning odor. The vehicle was towed the independent mechanic who diagnosed that the driveshaft bolt had fractured causing the control arm to go into the rotors. The contact referenced NHTSA Campaign Number: 18V281000 (Power Train). The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 50,000.
Corrective Action:
The contact's wife leased a 2018 Dodge Charger. The contact stated that while driving at 60-62 MPH, she heard abnormal clinking sounds and the vehicle lost suspension and inadvertently turned to the right. The contact stated that as she quickly steered the steering wheel to the left, the vehicle spun out three times. The contact was able to veer to the side of the road and exited the vehicle to determine the cause of the failure. The contact noticed that the passenger’s side front tire had detached, and the passenger’s side rear tire was damaged. The contact also noticed a burning odor. The vehicle was towed the independent mechanic who diagnosed that the driveshaft bolt had fractured causing the control arm to go into the rotors. The contact referenced NHTSA Campaign Number: 18V281000 (Power Train). The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 50,000.
Additional Notes:
The contact's wife leased a 2018 Dodge Charger. The contact stated that while driving at 60-62 MPH, she heard abnormal clinking sounds and the vehicle lost suspension and inadvertently turned to the right. The contact stated that as she quickly steered the steering wheel to the left, the vehicle spun out three times. The contact was able to veer to the side of the road and exited the vehicle to determine the cause of the failure. The contact noticed that the passenger’s side front tire had detached, and the passenger’s side rear tire was damaged. The contact also noticed a burning odor. The vehicle was towed the independent mechanic who diagnosed that the driveshaft bolt had fractured causing the control arm to go into the rotors. The contact referenced NHTSA Campaign Number: 18V281000 (Power Train). The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 50,000.
Mfg Campaign: 11443658
Recall Date: Dec 13, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN:DRIVELINE:DRIVESHAFT
Potential Consequences:
The contact's wife leased a 2018 Dodge Charger. The contact stated that while driving at 60-62 MPH, she heard abnormal clinking sounds and the vehicle lost suspension and inadvertently turned to the right. The contact stated that as she quickly steered the steering wheel to the left, the vehicle spun out three times. The contact was able to veer to the side of the road and exited the vehicle to determine the cause of the failure. The contact noticed that the passenger’s side front tire had detached, and the passenger’s side rear tire was damaged. The contact also noticed a burning odor. The vehicle was towed the independent mechanic who diagnosed that the driveshaft bolt had fractured causing the control arm to go into the rotors. The contact referenced NHTSA Campaign Number: 18V281000 (Power Train). The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 50,000.
Corrective Action:
The contact's wife leased a 2018 Dodge Charger. The contact stated that while driving at 60-62 MPH, she heard abnormal clinking sounds and the vehicle lost suspension and inadvertently turned to the right. The contact stated that as she quickly steered the steering wheel to the left, the vehicle spun out three times. The contact was able to veer to the side of the road and exited the vehicle to determine the cause of the failure. The contact noticed that the passenger’s side front tire had detached, and the passenger’s side rear tire was damaged. The contact also noticed a burning odor. The vehicle was towed the independent mechanic who diagnosed that the driveshaft bolt had fractured causing the control arm to go into the rotors. The contact referenced NHTSA Campaign Number: 18V281000 (Power Train). The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 50,000.
Additional Notes:
The contact's wife leased a 2018 Dodge Charger. The contact stated that while driving at 60-62 MPH, she heard abnormal clinking sounds and the vehicle lost suspension and inadvertently turned to the right. The contact stated that as she quickly steered the steering wheel to the left, the vehicle spun out three times. The contact was able to veer to the side of the road and exited the vehicle to determine the cause of the failure. The contact noticed that the passenger’s side front tire had detached, and the passenger’s side rear tire was damaged. The contact also noticed a burning odor. The vehicle was towed the independent mechanic who diagnosed that the driveshaft bolt had fractured causing the control arm to go into the rotors. The contact referenced NHTSA Campaign Number: 18V281000 (Power Train). The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 50,000.
Mfg Campaign: 11443658
Recall Date: Dec 13, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:INTERIOR PANELS:DOOR
Potential Consequences:
The contact owns a 2018 Dodge Charger. The contact stated that while entering the vehicle, he noticed that the front passenger’s side door panel had detached from the door frame. The local dealer was contacted about having the vehicle inspected. The contact was informed that the vehicle was out of warranty and that there would be a cost assessed for the inspection. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.
Corrective Action:
The contact owns a 2018 Dodge Charger. The contact stated that while entering the vehicle, he noticed that the front passenger’s side door panel had detached from the door frame. The local dealer was contacted about having the vehicle inspected. The contact was informed that the vehicle was out of warranty and that there would be a cost assessed for the inspection. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.
Additional Notes:
The contact owns a 2018 Dodge Charger. The contact stated that while entering the vehicle, he noticed that the front passenger’s side door panel had detached from the door frame. The local dealer was contacted about having the vehicle inspected. The contact was informed that the vehicle was out of warranty and that there would be a cost assessed for the inspection. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.
Mfg Campaign: 11442999
Recall Date: Dec 7, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The 8.4 u connect is delaminating and continue,s to beep and ask do you want to reset the clock . It has become distracting also other functions of the 8.4 u connect do not respond
Corrective Action:
The 8.4 u connect is delaminating and continue,s to beep and ask do you want to reset the clock . It has become distracting also other functions of the 8.4 u connect do not respond
Additional Notes:
The 8.4 u connect is delaminating and continue,s to beep and ask do you want to reset the clock . It has become distracting also other functions of the 8.4 u connect do not respond
Mfg Campaign: 11441437
Recall Date: Nov 23, 2021
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
Manufacturer Claim that the wheels on the Dodge Charger are fully powder-coated, which they are not (VIN: [XXX]). Therefore, since the wheels are not fully powder coated, the poorly painted wheel tends to fail to adhere to the tire, causing slow undetectable leaks and fast wear on the tires. About a year ago I have Purchased brand new tires and had the Vehicle Aligned to prolong the tire's life. Now the problem seems to get worse as the days go on and I am looking to replace my wheels for that reason. I would like for Dodge to at least re-powder coat my wheels entirely since I was sold partially painted wheels. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
Manufacturer Claim that the wheels on the Dodge Charger are fully powder-coated, which they are not (VIN: [XXX]). Therefore, since the wheels are not fully powder coated, the poorly painted wheel tends to fail to adhere to the tire, causing slow undetectable leaks and fast wear on the tires. About a year ago I have Purchased brand new tires and had the Vehicle Aligned to prolong the tire's life. Now the problem seems to get worse as the days go on and I am looking to replace my wheels for that reason. I would like for Dodge to at least re-powder coat my wheels entirely since I was sold partially painted wheels. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
Manufacturer Claim that the wheels on the Dodge Charger are fully powder-coated, which they are not (VIN: [XXX]). Therefore, since the wheels are not fully powder coated, the poorly painted wheel tends to fail to adhere to the tire, causing slow undetectable leaks and fast wear on the tires. About a year ago I have Purchased brand new tires and had the Vehicle Aligned to prolong the tire's life. Now the problem seems to get worse as the days go on and I am looking to replace my wheels for that reason. I would like for Dodge to at least re-powder coat my wheels entirely since I was sold partially painted wheels. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11439873
Recall Date: Nov 9, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
U-Connect Bluetooth Radio changes stations on its own radio makes awful beeping sounds display asking do i want to adjust Clock Settings sometimes back up camera disables itself
Corrective Action:
U-Connect Bluetooth Radio changes stations on its own radio makes awful beeping sounds display asking do i want to adjust Clock Settings sometimes back up camera disables itself
Additional Notes:
U-Connect Bluetooth Radio changes stations on its own radio makes awful beeping sounds display asking do i want to adjust Clock Settings sometimes back up camera disables itself
Mfg Campaign: 11435517
Recall Date: Oct 5, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Uconnect 8.4 LCD screen is delaminating which is causing severe ghost touch issues. When using navigation, the map starts shaking to the point of distraction. You can't turn off the screen because the ghost-click turns it back on. We have to keep it on the phone favorites screen without favorite numbers saved so it can't ghost click anything. Dodge and Uconnect are refusing to pay for replacement screen because the warranty is expired, even though the issue was documented before the warranty expired. We did not feel comfortable going to the dealership for service before warranty expired because of COVID.
Corrective Action:
The Uconnect 8.4 LCD screen is delaminating which is causing severe ghost touch issues. When using navigation, the map starts shaking to the point of distraction. You can't turn off the screen because the ghost-click turns it back on. We have to keep it on the phone favorites screen without favorite numbers saved so it can't ghost click anything. Dodge and Uconnect are refusing to pay for replacement screen because the warranty is expired, even though the issue was documented before the warranty expired. We did not feel comfortable going to the dealership for service before warranty expired because of COVID.
Additional Notes:
The Uconnect 8.4 LCD screen is delaminating which is causing severe ghost touch issues. When using navigation, the map starts shaking to the point of distraction. You can't turn off the screen because the ghost-click turns it back on. We have to keep it on the phone favorites screen without favorite numbers saved so it can't ghost click anything. Dodge and Uconnect are refusing to pay for replacement screen because the warranty is expired, even though the issue was documented before the warranty expired. We did not feel comfortable going to the dealership for service before warranty expired because of COVID.
Mfg Campaign: 11433800
Recall Date: Sep 21, 2021
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