Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc) (stellantis)
Safety Issue:
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2018-2021 Dodge Charger and Chrysler 300 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19B
Recall Date: Mar 14, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Dodge Charger Pursuit vehicles equipped with a "stealth mode." When stealth mode is selected, the backup camera rearview image will not display when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W62
Recall Date: Aug 27, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2018 Dodge Charger pursuit police vehicles equipped with all-wheel drive and V8 engines. The front driveshaft universal joint may seize or fracture causing the shaft to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U37
Recall Date: May 1, 2018
Consumer Complaints
161 ComplaintsChrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
The Uconnect system in my vehicle has been delaminating and has been causing several issues in my vehicle where the Blindspot detectors are not working properly and the back up camera is not working properly to notify me and alert me with whistles and chimes if a vehicle is driving behind me while I’m backing up or if a pedestrian is on my Blindspot crossing near my car. The Uconnect system in my vehicle is also causing issues where it is ghost touching and glitching my screen and clicking buttons I’m not clicking. Example trying to change the clock when I’m not clicking anything and when navigation is in, use the system clicks out of maps and starts clicking FM radio. It starts to change stations and put people on hold when I’m on voice connect over the vehicle. It will put someone on mute by itself mostly the fact that the camera is not functioning due to the Uconnect being connected with the vehicle and causing it to malfunction. I’m worried it will start to click on other settings in the vehicle. There are many reports with Dodge Jeep, Chrysler, and ram on all forums about this issue. I’ve notified the Dodge dealership and Uconnect and all the want to do is have me pay out of pocket for a new system that is $2000 not including labor . The uconnect system should be recalled from all vehicles from 2018-2023 .
Corrective Action:
The Uconnect system in my vehicle has been delaminating and has been causing several issues in my vehicle where the Blindspot detectors are not working properly and the back up camera is not working properly to notify me and alert me with whistles and chimes if a vehicle is driving behind me while I’m backing up or if a pedestrian is on my Blindspot crossing near my car. The Uconnect system in my vehicle is also causing issues where it is ghost touching and glitching my screen and clicking buttons I’m not clicking. Example trying to change the clock when I’m not clicking anything and when navigation is in, use the system clicks out of maps and starts clicking FM radio. It starts to change stations and put people on hold when I’m on voice connect over the vehicle. It will put someone on mute by itself mostly the fact that the camera is not functioning due to the Uconnect being connected with the vehicle and causing it to malfunction. I’m worried it will start to click on other settings in the vehicle. There are many reports with Dodge Jeep, Chrysler, and ram on all forums about this issue. I’ve notified the Dodge dealership and Uconnect and all the want to do is have me pay out of pocket for a new system that is $2000 not including labor . The uconnect system should be recalled from all vehicles from 2018-2023 .
Additional Notes:
The Uconnect system in my vehicle has been delaminating and has been causing several issues in my vehicle where the Blindspot detectors are not working properly and the back up camera is not working properly to notify me and alert me with whistles and chimes if a vehicle is driving behind me while I’m backing up or if a pedestrian is on my Blindspot crossing near my car. The Uconnect system in my vehicle is also causing issues where it is ghost touching and glitching my screen and clicking buttons I’m not clicking. Example trying to change the clock when I’m not clicking anything and when navigation is in, use the system clicks out of maps and starts clicking FM radio. It starts to change stations and put people on hold when I’m on voice connect over the vehicle. It will put someone on mute by itself mostly the fact that the camera is not functioning due to the Uconnect being connected with the vehicle and causing it to malfunction. I’m worried it will start to click on other settings in the vehicle. There are many reports with Dodge Jeep, Chrysler, and ram on all forums about this issue. I’ve notified the Dodge dealership and Uconnect and all the want to do is have me pay out of pocket for a new system that is $2000 not including labor . The uconnect system should be recalled from all vehicles from 2018-2023 .
Mfg Campaign: 11583231
Recall Date: Apr 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Rack and pinion needs to be replaced.
Corrective Action:
Rack and pinion needs to be replaced.
Additional Notes:
Rack and pinion needs to be replaced.
Mfg Campaign: 11574340
Recall Date: Feb 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Rack and pinion needs to be replaced.
Corrective Action:
Rack and pinion needs to be replaced.
Additional Notes:
Rack and pinion needs to be replaced.
Mfg Campaign: 11574340
Recall Date: Feb 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
Air bag service light came on without any incident or accident being involved.
Corrective Action:
Air bag service light came on without any incident or accident being involved.
Additional Notes:
Air bag service light came on without any incident or accident being involved.
Mfg Campaign: 11562506
Recall Date: Dec 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Head lights become inoperable. Dealer says its a common problem. $1,500 fix. Well known power issue. Heavily discuss on the internet. Temp fix is to replace fuses that ARE NOT BLOWN. They are melting in place causing non contact. I have never seen a fuse melt and not blow. Potential dangerous situation especially if you have the owners replacing with a higher rated fuse then what is called for. The manufacturer has 20 amp mini fuses in position 15 & 16 to protect the two circuits. One for each headlamp.
Corrective Action:
Head lights become inoperable. Dealer says its a common problem. $1,500 fix. Well known power issue. Heavily discuss on the internet. Temp fix is to replace fuses that ARE NOT BLOWN. They are melting in place causing non contact. I have never seen a fuse melt and not blow. Potential dangerous situation especially if you have the owners replacing with a higher rated fuse then what is called for. The manufacturer has 20 amp mini fuses in position 15 & 16 to protect the two circuits. One for each headlamp.
Additional Notes:
Head lights become inoperable. Dealer says its a common problem. $1,500 fix. Well known power issue. Heavily discuss on the internet. Temp fix is to replace fuses that ARE NOT BLOWN. They are melting in place causing non contact. I have never seen a fuse melt and not blow. Potential dangerous situation especially if you have the owners replacing with a higher rated fuse then what is called for. The manufacturer has 20 amp mini fuses in position 15 & 16 to protect the two circuits. One for each headlamp.
Mfg Campaign: 11557901
Recall Date: Dec 1, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My screen is delaminating and posing a risk for backing up and using the rear view camera. I am unable to use navigation which causes me to make wrong turns and struggle to get where I’m going as I have to hold my phone for navigation. This is very stressful as the screen touches things by itself. It makes calls during my drive so I struggle to end them before going through.
Corrective Action:
My screen is delaminating and posing a risk for backing up and using the rear view camera. I am unable to use navigation which causes me to make wrong turns and struggle to get where I’m going as I have to hold my phone for navigation. This is very stressful as the screen touches things by itself. It makes calls during my drive so I struggle to end them before going through.
Additional Notes:
My screen is delaminating and posing a risk for backing up and using the rear view camera. I am unable to use navigation which causes me to make wrong turns and struggle to get where I’m going as I have to hold my phone for navigation. This is very stressful as the screen touches things by itself. It makes calls during my drive so I struggle to end them before going through.
Mfg Campaign: 11547850
Recall Date: Oct 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Engine: Timing chain, valve rocker arms and valve lifters. All in sequence once the rocker arms went out with the lifters which is a common problem with dodge 3.6L PenStar engine it made my timing chain go off timing causing my engine to shut off while driving. Lighting: When vehicle was purchased i noticed condensation in both head lights got 1 replaced per warranty, they would not do both at same time and within 1 month moisture was in replaced headlight again. Dodge would not replace headlights even though the malfunction was not due to any wear and tear of mine. This is extremely unsafe for drivers if both headlights go out due to extreme amounts of condensation/moisture.
Corrective Action:
Engine: Timing chain, valve rocker arms and valve lifters. All in sequence once the rocker arms went out with the lifters which is a common problem with dodge 3.6L PenStar engine it made my timing chain go off timing causing my engine to shut off while driving. Lighting: When vehicle was purchased i noticed condensation in both head lights got 1 replaced per warranty, they would not do both at same time and within 1 month moisture was in replaced headlight again. Dodge would not replace headlights even though the malfunction was not due to any wear and tear of mine. This is extremely unsafe for drivers if both headlights go out due to extreme amounts of condensation/moisture.
Additional Notes:
Engine: Timing chain, valve rocker arms and valve lifters. All in sequence once the rocker arms went out with the lifters which is a common problem with dodge 3.6L PenStar engine it made my timing chain go off timing causing my engine to shut off while driving. Lighting: When vehicle was purchased i noticed condensation in both head lights got 1 replaced per warranty, they would not do both at same time and within 1 month moisture was in replaced headlight again. Dodge would not replace headlights even though the malfunction was not due to any wear and tear of mine. This is extremely unsafe for drivers if both headlights go out due to extreme amounts of condensation/moisture.
Mfg Campaign: 11546279
Recall Date: Sep 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Engine: Timing chain, valve rocker arms and valve lifters. All in sequence once the rocker arms went out with the lifters which is a common problem with dodge 3.6L PenStar engine it made my timing chain go off timing causing my engine to shut off while driving. Lighting: When vehicle was purchased i noticed condensation in both head lights got 1 replaced per warranty, they would not do both at same time and within 1 month moisture was in replaced headlight again. Dodge would not replace headlights even though the malfunction was not due to any wear and tear of mine. This is extremely unsafe for drivers if both headlights go out due to extreme amounts of condensation/moisture.
Corrective Action:
Engine: Timing chain, valve rocker arms and valve lifters. All in sequence once the rocker arms went out with the lifters which is a common problem with dodge 3.6L PenStar engine it made my timing chain go off timing causing my engine to shut off while driving. Lighting: When vehicle was purchased i noticed condensation in both head lights got 1 replaced per warranty, they would not do both at same time and within 1 month moisture was in replaced headlight again. Dodge would not replace headlights even though the malfunction was not due to any wear and tear of mine. This is extremely unsafe for drivers if both headlights go out due to extreme amounts of condensation/moisture.
Additional Notes:
Engine: Timing chain, valve rocker arms and valve lifters. All in sequence once the rocker arms went out with the lifters which is a common problem with dodge 3.6L PenStar engine it made my timing chain go off timing causing my engine to shut off while driving. Lighting: When vehicle was purchased i noticed condensation in both head lights got 1 replaced per warranty, they would not do both at same time and within 1 month moisture was in replaced headlight again. Dodge would not replace headlights even though the malfunction was not due to any wear and tear of mine. This is extremely unsafe for drivers if both headlights go out due to extreme amounts of condensation/moisture.
Mfg Campaign: 11546279
Recall Date: Sep 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Nothing on the computer screen works or if it works....there's no controlling it. It blows out cold air and then blows out hot air and it changes the radio stations on it's own. There is no controlling the radio or the a/c and heat. I really scared that this is just the tip of the iceberg. I have only had this vehicle about a year and I haven't been able to drive it hardly at all. Thankfully I have a Hyundai Genesis Coupe that I can depend on but it only goes in the summer time because it is a rear wheel drive car. My 2018 Dodge Charger GT AWD is at the garage at 1251 Good Hope Pike Clarksburg, WV 26301 I took the above car to them on [XXX] and it's still at their garage. Nice people that work there but I would like to have my AWD car before the snow starts flying. Country Club Chrysler Howard Moore is the Service Manager. Main Line 304-624-7611 Service Line 304-624-6082 hmoore@countryclubchrysler.com INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Nothing on the computer screen works or if it works....there's no controlling it. It blows out cold air and then blows out hot air and it changes the radio stations on it's own. There is no controlling the radio or the a/c and heat. I really scared that this is just the tip of the iceberg. I have only had this vehicle about a year and I haven't been able to drive it hardly at all. Thankfully I have a Hyundai Genesis Coupe that I can depend on but it only goes in the summer time because it is a rear wheel drive car. My 2018 Dodge Charger GT AWD is at the garage at 1251 Good Hope Pike Clarksburg, WV 26301 I took the above car to them on [XXX] and it's still at their garage. Nice people that work there but I would like to have my AWD car before the snow starts flying. Country Club Chrysler Howard Moore is the Service Manager. Main Line 304-624-7611 Service Line 304-624-6082 hmoore@countryclubchrysler.com INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Nothing on the computer screen works or if it works....there's no controlling it. It blows out cold air and then blows out hot air and it changes the radio stations on it's own. There is no controlling the radio or the a/c and heat. I really scared that this is just the tip of the iceberg. I have only had this vehicle about a year and I haven't been able to drive it hardly at all. Thankfully I have a Hyundai Genesis Coupe that I can depend on but it only goes in the summer time because it is a rear wheel drive car. My 2018 Dodge Charger GT AWD is at the garage at 1251 Good Hope Pike Clarksburg, WV 26301 I took the above car to them on [XXX] and it's still at their garage. Nice people that work there but I would like to have my AWD car before the snow starts flying. Country Club Chrysler Howard Moore is the Service Manager. Main Line 304-624-7611 Service Line 304-624-6082 hmoore@countryclubchrysler.com INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11537492
Recall Date: Aug 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The electric steering rack failed. I was turning into a parking lot and suddenly there was no power steering. Luckily I had both hands on the wheel and was able to avoid an accident. A dash light came on at that time related to steering. My mechanic was able to pull the code. I was able to drive home. What component or system failed or malfunctioned, and is it available for inspection upon request? I have the EPS unit right now - but it is a Core and I have 14 days to return. Please let me know ASAP if you want me to keep it. How was your safety or the safety of others put at risk? Sudden loss of power steering without advanced notice. Old cars with power steering often make a "noise" prior to failure. Electric Power Steering like on my car doesn't provide advanced notice of issues. Also, failures of power steering at 57K miles are rare. But Dodge (Chrysler) have had prior NHTSA issues and recalls prior with EPS. Also, it seems like this may be a common issue - as there are almost no new parts available, no reman/aftermarket parts, and very difficult to find used. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No - out of warranty Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Nothing prior - but warning light after EPS failure.
Corrective Action:
The electric steering rack failed. I was turning into a parking lot and suddenly there was no power steering. Luckily I had both hands on the wheel and was able to avoid an accident. A dash light came on at that time related to steering. My mechanic was able to pull the code. I was able to drive home. What component or system failed or malfunctioned, and is it available for inspection upon request? I have the EPS unit right now - but it is a Core and I have 14 days to return. Please let me know ASAP if you want me to keep it. How was your safety or the safety of others put at risk? Sudden loss of power steering without advanced notice. Old cars with power steering often make a "noise" prior to failure. Electric Power Steering like on my car doesn't provide advanced notice of issues. Also, failures of power steering at 57K miles are rare. But Dodge (Chrysler) have had prior NHTSA issues and recalls prior with EPS. Also, it seems like this may be a common issue - as there are almost no new parts available, no reman/aftermarket parts, and very difficult to find used. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No - out of warranty Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Nothing prior - but warning light after EPS failure.
Additional Notes:
The electric steering rack failed. I was turning into a parking lot and suddenly there was no power steering. Luckily I had both hands on the wheel and was able to avoid an accident. A dash light came on at that time related to steering. My mechanic was able to pull the code. I was able to drive home. What component or system failed or malfunctioned, and is it available for inspection upon request? I have the EPS unit right now - but it is a Core and I have 14 days to return. Please let me know ASAP if you want me to keep it. How was your safety or the safety of others put at risk? Sudden loss of power steering without advanced notice. Old cars with power steering often make a "noise" prior to failure. Electric Power Steering like on my car doesn't provide advanced notice of issues. Also, failures of power steering at 57K miles are rare. But Dodge (Chrysler) have had prior NHTSA issues and recalls prior with EPS. Also, it seems like this may be a common issue - as there are almost no new parts available, no reman/aftermarket parts, and very difficult to find used. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No - out of warranty Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Nothing prior - but warning light after EPS failure.
Mfg Campaign: 11532078
Recall Date: Jul 13, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The radio screen is delaminating (Common problem with many Dodge owners). The screen can no longer be controlled to use hands free phone which is critical for my job and soon to be a new law in Michigan. Radio "ghost dials" different stations. Cannot control the climate control etc. Car is out of warranty, but I believe should be repaired at no cost because I have read many complaints about the same problem. I also saw websites like Top Class Actions and ClassAction.org that were inquiring information about similar issues on several Chrysler products from I believe 2017 - 2020? This does become a safety issue and wanted you to be aware of this. Our problem started in early 2022 and has continued to get worse.
Corrective Action:
The radio screen is delaminating (Common problem with many Dodge owners). The screen can no longer be controlled to use hands free phone which is critical for my job and soon to be a new law in Michigan. Radio "ghost dials" different stations. Cannot control the climate control etc. Car is out of warranty, but I believe should be repaired at no cost because I have read many complaints about the same problem. I also saw websites like Top Class Actions and ClassAction.org that were inquiring information about similar issues on several Chrysler products from I believe 2017 - 2020? This does become a safety issue and wanted you to be aware of this. Our problem started in early 2022 and has continued to get worse.
Additional Notes:
The radio screen is delaminating (Common problem with many Dodge owners). The screen can no longer be controlled to use hands free phone which is critical for my job and soon to be a new law in Michigan. Radio "ghost dials" different stations. Cannot control the climate control etc. Car is out of warranty, but I believe should be repaired at no cost because I have read many complaints about the same problem. I also saw websites like Top Class Actions and ClassAction.org that were inquiring information about similar issues on several Chrysler products from I believe 2017 - 2020? This does become a safety issue and wanted you to be aware of this. Our problem started in early 2022 and has continued to get worse.
Mfg Campaign: 11526863
Recall Date: Jun 13, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The radio screen is delaminating (Common problem with many Dodge owners). The screen can no longer be controlled to use hands free phone which is critical for my job and soon to be a new law in Michigan. Radio "ghost dials" different stations. Cannot control the climate control etc. Car is out of warranty, but I believe should be repaired at no cost because I have read many complaints about the same problem. I also saw websites like Top Class Actions and ClassAction.org that were inquiring information about similar issues on several Chrysler products from I believe 2017 - 2020? This does become a safety issue and wanted you to be aware of this. Our problem started in early 2022 and has continued to get worse.
Corrective Action:
The radio screen is delaminating (Common problem with many Dodge owners). The screen can no longer be controlled to use hands free phone which is critical for my job and soon to be a new law in Michigan. Radio "ghost dials" different stations. Cannot control the climate control etc. Car is out of warranty, but I believe should be repaired at no cost because I have read many complaints about the same problem. I also saw websites like Top Class Actions and ClassAction.org that were inquiring information about similar issues on several Chrysler products from I believe 2017 - 2020? This does become a safety issue and wanted you to be aware of this. Our problem started in early 2022 and has continued to get worse.
Additional Notes:
The radio screen is delaminating (Common problem with many Dodge owners). The screen can no longer be controlled to use hands free phone which is critical for my job and soon to be a new law in Michigan. Radio "ghost dials" different stations. Cannot control the climate control etc. Car is out of warranty, but I believe should be repaired at no cost because I have read many complaints about the same problem. I also saw websites like Top Class Actions and ClassAction.org that were inquiring information about similar issues on several Chrysler products from I believe 2017 - 2020? This does become a safety issue and wanted you to be aware of this. Our problem started in early 2022 and has continued to get worse.
Mfg Campaign: 11526863
Recall Date: Jun 13, 2023
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
Issues with the door panel coming loose where my air bag is. Both of my front door panels are coming loose and this is a safety concern I have.
Corrective Action:
Issues with the door panel coming loose where my air bag is. Both of my front door panels are coming loose and this is a safety concern I have.
Additional Notes:
Issues with the door panel coming loose where my air bag is. Both of my front door panels are coming loose and this is a safety concern I have.
Mfg Campaign: 11525707
Recall Date: Jun 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Issues with the door panel coming loose where my air bag is. Both of my front door panels are coming loose and this is a safety concern I have.
Corrective Action:
Issues with the door panel coming loose where my air bag is. Both of my front door panels are coming loose and this is a safety concern I have.
Additional Notes:
Issues with the door panel coming loose where my air bag is. Both of my front door panels are coming loose and this is a safety concern I have.
Mfg Campaign: 11525707
Recall Date: Jun 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The control touch screen has delaminated. The radio and the vehicle operation functions will not work most of the time. The screen is also apparently sensing input and randomly initiates functions so it beeps, changes stations, adjusts heating/cooling, etc. This is very distracting and I'm concerned that at some point all of these functions will become inaccessible. The car has 5,000 miles, is barely over 3 years old and neither the dealership nor Chrysler will take responsibility. I see this issue is very common. The cost of the radio is over $2,000 and Chrysler will not confirm if the replacement is the same version that came with the car - if so, should I expect to pay another $2,000 in 3 years?!?
Corrective Action:
The control touch screen has delaminated. The radio and the vehicle operation functions will not work most of the time. The screen is also apparently sensing input and randomly initiates functions so it beeps, changes stations, adjusts heating/cooling, etc. This is very distracting and I'm concerned that at some point all of these functions will become inaccessible. The car has 5,000 miles, is barely over 3 years old and neither the dealership nor Chrysler will take responsibility. I see this issue is very common. The cost of the radio is over $2,000 and Chrysler will not confirm if the replacement is the same version that came with the car - if so, should I expect to pay another $2,000 in 3 years?!?
Additional Notes:
The control touch screen has delaminated. The radio and the vehicle operation functions will not work most of the time. The screen is also apparently sensing input and randomly initiates functions so it beeps, changes stations, adjusts heating/cooling, etc. This is very distracting and I'm concerned that at some point all of these functions will become inaccessible. The car has 5,000 miles, is barely over 3 years old and neither the dealership nor Chrysler will take responsibility. I see this issue is very common. The cost of the radio is over $2,000 and Chrysler will not confirm if the replacement is the same version that came with the car - if so, should I expect to pay another $2,000 in 3 years?!?
Mfg Campaign: 11498506
Recall Date: Dec 22, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The screen cover separates from the touch screen on the radio. This makes the radio not function but more importantly other vehicle operational features are inaccessible. Apparently the screen feels random touches so even when I power it down it turns itself back on constantly beeping changinging stations, adjusting the heating/cooling controls, the clock etc. This is very distracting to a driver and I did nothing unusual to this device. I contacted the dealership and just the screen alone is over $1000. Before I pay this I wonder if anyone else has had similar issues or if its been previously addressed.
Corrective Action:
The screen cover separates from the touch screen on the radio. This makes the radio not function but more importantly other vehicle operational features are inaccessible. Apparently the screen feels random touches so even when I power it down it turns itself back on constantly beeping changinging stations, adjusting the heating/cooling controls, the clock etc. This is very distracting to a driver and I did nothing unusual to this device. I contacted the dealership and just the screen alone is over $1000. Before I pay this I wonder if anyone else has had similar issues or if its been previously addressed.
Additional Notes:
The screen cover separates from the touch screen on the radio. This makes the radio not function but more importantly other vehicle operational features are inaccessible. Apparently the screen feels random touches so even when I power it down it turns itself back on constantly beeping changinging stations, adjusting the heating/cooling controls, the clock etc. This is very distracting to a driver and I did nothing unusual to this device. I contacted the dealership and just the screen alone is over $1000. Before I pay this I wonder if anyone else has had similar issues or if its been previously addressed.
Mfg Campaign: 11492730
Recall Date: Nov 8, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The screen cover separates from the touch screen on the radio. This makes the radio not function but more importantly other vehicle operational features are inaccessible. Apparently the screen feels random touches so even when I power it down it turns itself back on constantly beeping changinging stations, adjusting the heating/cooling controls, the clock etc. This is very distracting to a driver and I did nothing unusual to this device. I contacted the dealership and just the screen alone is over $1000. Before I pay this I wonder if anyone else has had similar issues or if its been previously addressed.
Corrective Action:
The screen cover separates from the touch screen on the radio. This makes the radio not function but more importantly other vehicle operational features are inaccessible. Apparently the screen feels random touches so even when I power it down it turns itself back on constantly beeping changinging stations, adjusting the heating/cooling controls, the clock etc. This is very distracting to a driver and I did nothing unusual to this device. I contacted the dealership and just the screen alone is over $1000. Before I pay this I wonder if anyone else has had similar issues or if its been previously addressed.
Additional Notes:
The screen cover separates from the touch screen on the radio. This makes the radio not function but more importantly other vehicle operational features are inaccessible. Apparently the screen feels random touches so even when I power it down it turns itself back on constantly beeping changinging stations, adjusting the heating/cooling controls, the clock etc. This is very distracting to a driver and I did nothing unusual to this device. I contacted the dealership and just the screen alone is over $1000. Before I pay this I wonder if anyone else has had similar issues or if its been previously addressed.
Mfg Campaign: 11492730
Recall Date: Nov 8, 2022
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
The screen cover separates from the touch screen on the radio. This makes the radio not function but more importantly other vehicle operational features are inaccessible. Apparently the screen feels random touches so even when I power it down it turns itself back on constantly beeping changinging stations, adjusting the heating/cooling controls, the clock etc. This is very distracting to a driver and I did nothing unusual to this device. I contacted the dealership and just the screen alone is over $1000. Before I pay this I wonder if anyone else has had similar issues or if its been previously addressed.
Corrective Action:
The screen cover separates from the touch screen on the radio. This makes the radio not function but more importantly other vehicle operational features are inaccessible. Apparently the screen feels random touches so even when I power it down it turns itself back on constantly beeping changinging stations, adjusting the heating/cooling controls, the clock etc. This is very distracting to a driver and I did nothing unusual to this device. I contacted the dealership and just the screen alone is over $1000. Before I pay this I wonder if anyone else has had similar issues or if its been previously addressed.
Additional Notes:
The screen cover separates from the touch screen on the radio. This makes the radio not function but more importantly other vehicle operational features are inaccessible. Apparently the screen feels random touches so even when I power it down it turns itself back on constantly beeping changinging stations, adjusting the heating/cooling controls, the clock etc. This is very distracting to a driver and I did nothing unusual to this device. I contacted the dealership and just the screen alone is over $1000. Before I pay this I wonder if anyone else has had similar issues or if its been previously addressed.
Mfg Campaign: 11492730
Recall Date: Nov 8, 2022
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:INTERIOR PANELS:DOOR
Potential Consequences:
The contact owns a 2018 Dodge Charger. The contact stated she notice that the interior driver's side door panel vinyl and the window strip was warped and was separating from the door frame. The vehicle was taken to the dealer and the contact was informed that the VIN was not under recall and also that the warranty would not cover the repair. The manufacturer was not contacted. The failure mileage was 27,500.
Corrective Action:
The contact owns a 2018 Dodge Charger. The contact stated she notice that the interior driver's side door panel vinyl and the window strip was warped and was separating from the door frame. The vehicle was taken to the dealer and the contact was informed that the VIN was not under recall and also that the warranty would not cover the repair. The manufacturer was not contacted. The failure mileage was 27,500.
Additional Notes:
The contact owns a 2018 Dodge Charger. The contact stated she notice that the interior driver's side door panel vinyl and the window strip was warped and was separating from the door frame. The vehicle was taken to the dealer and the contact was informed that the VIN was not under recall and also that the warranty would not cover the repair. The manufacturer was not contacted. The failure mileage was 27,500.
Mfg Campaign: 11485223
Recall Date: Sep 19, 2022
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Door panel interior peeling off from door panel, causing issues with controls on the door.
Corrective Action:
Door panel interior peeling off from door panel, causing issues with controls on the door.
Additional Notes:
Door panel interior peeling off from door panel, causing issues with controls on the door.
Mfg Campaign: 11484719
Recall Date: Sep 15, 2022
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury