Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc) (stellantis)
Safety Issue:
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2018-2021 Dodge Charger and Chrysler 300 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19B
Recall Date: Mar 14, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Dodge Charger Pursuit vehicles equipped with a "stealth mode." When stealth mode is selected, the backup camera rearview image will not display when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W62
Recall Date: Aug 27, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2018 Dodge Charger pursuit police vehicles equipped with all-wheel drive and V8 engines. The front driveshaft universal joint may seize or fracture causing the shaft to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U37
Recall Date: May 1, 2018
Consumer Complaints
161 ComplaintsChrysler (fca Us, Llc)
Defect Description:
STRUCTURE:INTERIOR PANELS:DOOR
Potential Consequences:
The contact owns a 2018 Dodge Charger. The contact stated that the interior door panels on each door were not secured and had detached from the door frame. The failure on the driver’s side door panel created a visual obstruction when the driver looked over the shoulder to view oncoming vehicles. The cause of the failure was not determined. The local dealer and manufacturer were contacted regarding the failure, but no assistance was offered. The failure mileage was approximately 55,000.
Corrective Action:
The contact owns a 2018 Dodge Charger. The contact stated that the interior door panels on each door were not secured and had detached from the door frame. The failure on the driver’s side door panel created a visual obstruction when the driver looked over the shoulder to view oncoming vehicles. The cause of the failure was not determined. The local dealer and manufacturer were contacted regarding the failure, but no assistance was offered. The failure mileage was approximately 55,000.
Additional Notes:
The contact owns a 2018 Dodge Charger. The contact stated that the interior door panels on each door were not secured and had detached from the door frame. The failure on the driver’s side door panel created a visual obstruction when the driver looked over the shoulder to view oncoming vehicles. The cause of the failure was not determined. The local dealer and manufacturer were contacted regarding the failure, but no assistance was offered. The failure mileage was approximately 55,000.
Mfg Campaign: 11432495
Recall Date: Sep 10, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:INTERIOR PANELS:DOOR
Potential Consequences:
The contact owns a 2018 Dodge Charger. The contact stated while attempting to roll down the front passenger’s side window, she noticed that the door panel had separated from the door frame. The dealer and Bayird Dodge Chrysler Jeep Ram of Paragould (6340 US 49, Paragould, AR 72450) were made aware of the failure on two separate occasions. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and opened a case and referred the contact back to Bayird Dodge Chrysler Jeep Ram of Paragould. The failure mileage was approximately 36,300.
Corrective Action:
The contact owns a 2018 Dodge Charger. The contact stated while attempting to roll down the front passenger’s side window, she noticed that the door panel had separated from the door frame. The dealer and Bayird Dodge Chrysler Jeep Ram of Paragould (6340 US 49, Paragould, AR 72450) were made aware of the failure on two separate occasions. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and opened a case and referred the contact back to Bayird Dodge Chrysler Jeep Ram of Paragould. The failure mileage was approximately 36,300.
Additional Notes:
The contact owns a 2018 Dodge Charger. The contact stated while attempting to roll down the front passenger’s side window, she noticed that the door panel had separated from the door frame. The dealer and Bayird Dodge Chrysler Jeep Ram of Paragould (6340 US 49, Paragould, AR 72450) were made aware of the failure on two separate occasions. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and opened a case and referred the contact back to Bayird Dodge Chrysler Jeep Ram of Paragould. The failure mileage was approximately 36,300.
Mfg Campaign: 11430530
Recall Date: Aug 25, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Door panel lifting away could cause vent to not work, door lock to not work and maybe airbag to not deploy properly. Foam is exposed
Corrective Action:
Door panel lifting away could cause vent to not work, door lock to not work and maybe airbag to not deploy properly. Foam is exposed
Additional Notes:
Door panel lifting away could cause vent to not work, door lock to not work and maybe airbag to not deploy properly. Foam is exposed
Mfg Campaign: 11429504
Recall Date: Aug 17, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Delaminated touch screen creates errant touches.
Corrective Action:
Delaminated touch screen creates errant touches.
Additional Notes:
Delaminated touch screen creates errant touches.
Mfg Campaign: 11429275
Recall Date: Aug 16, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
What started as a bubble on the left side of my touch screen has expanded to the entire top portion of the touch screen. Because of this, random buttons are selected on the radio temperature controls and phone pairing screen. It is a safety issue because this happens while the car is in motion. It causes a huge distraction unless the entire system is turned off. My understanding is that this is a very common problem with this model of Dodge Charger. Another common problem, is the door panels are warping and separating from the frame of the door.
Corrective Action:
What started as a bubble on the left side of my touch screen has expanded to the entire top portion of the touch screen. Because of this, random buttons are selected on the radio temperature controls and phone pairing screen. It is a safety issue because this happens while the car is in motion. It causes a huge distraction unless the entire system is turned off. My understanding is that this is a very common problem with this model of Dodge Charger. Another common problem, is the door panels are warping and separating from the frame of the door.
Additional Notes:
What started as a bubble on the left side of my touch screen has expanded to the entire top portion of the touch screen. Because of this, random buttons are selected on the radio temperature controls and phone pairing screen. It is a safety issue because this happens while the car is in motion. It causes a huge distraction unless the entire system is turned off. My understanding is that this is a very common problem with this model of Dodge Charger. Another common problem, is the door panels are warping and separating from the frame of the door.
Mfg Campaign: 11429113
Recall Date: Aug 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Interior door panels are peeling apart, causing the inside of the door to be shown. This looks to be a manufacturing issue. The remedy should be to repair the panels or replace them. This is a known issue within the community of owners so I feel that this should be recalled. The problem is present on all 4 door panels.
Corrective Action:
Interior door panels are peeling apart, causing the inside of the door to be shown. This looks to be a manufacturing issue. The remedy should be to repair the panels or replace them. This is a known issue within the community of owners so I feel that this should be recalled. The problem is present on all 4 door panels.
Additional Notes:
Interior door panels are peeling apart, causing the inside of the door to be shown. This looks to be a manufacturing issue. The remedy should be to repair the panels or replace them. This is a known issue within the community of owners so I feel that this should be recalled. The problem is present on all 4 door panels.
Mfg Campaign: 11428286
Recall Date: Aug 9, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
UConnect screen is delaminated and acts like it is being pressed and this causes the back up camera to flicker in/out while backing up
Corrective Action:
UConnect screen is delaminated and acts like it is being pressed and this causes the back up camera to flicker in/out while backing up
Additional Notes:
UConnect screen is delaminated and acts like it is being pressed and this causes the back up camera to flicker in/out while backing up
Mfg Campaign: 11427215
Recall Date: Jul 30, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2018 Dodge Charger R/T uConnect system has a well-documented history of delaminating causing a series of hazardous conditions. The screen will jump from menu item to menu item, from one control to another, will disconnect phone calls, will prevent phone calls from being made, will exit out of navigation screens while driving, will distract drivers with constant beeping at loud volumes, will cause backup camera systems to cease functioning, will prevent users being able to access security features, and will generally have a negative impact on the mental state of drivers while driving down the road. These are dangerous conditions and the product should be recalled regardless of warranty status. NHTSA is charged with protecting the human lives while driving down the road and should act by instituting a recall.
Corrective Action:
2018 Dodge Charger R/T uConnect system has a well-documented history of delaminating causing a series of hazardous conditions. The screen will jump from menu item to menu item, from one control to another, will disconnect phone calls, will prevent phone calls from being made, will exit out of navigation screens while driving, will distract drivers with constant beeping at loud volumes, will cause backup camera systems to cease functioning, will prevent users being able to access security features, and will generally have a negative impact on the mental state of drivers while driving down the road. These are dangerous conditions and the product should be recalled regardless of warranty status. NHTSA is charged with protecting the human lives while driving down the road and should act by instituting a recall.
Additional Notes:
2018 Dodge Charger R/T uConnect system has a well-documented history of delaminating causing a series of hazardous conditions. The screen will jump from menu item to menu item, from one control to another, will disconnect phone calls, will prevent phone calls from being made, will exit out of navigation screens while driving, will distract drivers with constant beeping at loud volumes, will cause backup camera systems to cease functioning, will prevent users being able to access security features, and will generally have a negative impact on the mental state of drivers while driving down the road. These are dangerous conditions and the product should be recalled regardless of warranty status. NHTSA is charged with protecting the human lives while driving down the road and should act by instituting a recall.
Mfg Campaign: 11427040
Recall Date: Jul 29, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM:ADAS:VIDEO MONITOR/SCREEN
Potential Consequences:
The contact owns a 2018 Dodge Charger. The contact stated while operating the vehicle the touch screen display had delaminated and dethatched causing the back-up camera to become inoperable. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The local dealer was contacted regarding the failure and the owner was informed that the display screen needed to be replaced. The manufacturer was also notified of the failure, but no assistance was offered. The failure mileage was 47,000.
Corrective Action:
The contact owns a 2018 Dodge Charger. The contact stated while operating the vehicle the touch screen display had delaminated and dethatched causing the back-up camera to become inoperable. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The local dealer was contacted regarding the failure and the owner was informed that the display screen needed to be replaced. The manufacturer was also notified of the failure, but no assistance was offered. The failure mileage was 47,000.
Additional Notes:
The contact owns a 2018 Dodge Charger. The contact stated while operating the vehicle the touch screen display had delaminated and dethatched causing the back-up camera to become inoperable. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The local dealer was contacted regarding the failure and the owner was informed that the display screen needed to be replaced. The manufacturer was also notified of the failure, but no assistance was offered. The failure mileage was 47,000.
Mfg Campaign: 11425787
Recall Date: Jul 21, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:INTERIOR PANELS:DOOR
Potential Consequences:
The contact owns a 2018 Dodge Charger. The contact stated that while entering their vehicle, they noticed that both the front driver and passenger interior door panel were becoming unglued, showing electrical wiring inside the door panels. The contact reached out to the local dealer about the failure but was told the failure would not be covered under the warranty. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 21,000.
Corrective Action:
The contact owns a 2018 Dodge Charger. The contact stated that while entering their vehicle, they noticed that both the front driver and passenger interior door panel were becoming unglued, showing electrical wiring inside the door panels. The contact reached out to the local dealer about the failure but was told the failure would not be covered under the warranty. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 21,000.
Additional Notes:
The contact owns a 2018 Dodge Charger. The contact stated that while entering their vehicle, they noticed that both the front driver and passenger interior door panel were becoming unglued, showing electrical wiring inside the door panels. The contact reached out to the local dealer about the failure but was told the failure would not be covered under the warranty. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 21,000.
Mfg Campaign: 11422208
Recall Date: Jun 24, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Inside door panels started to separate from the door, this is causing my power locks malfunction on the driver side (the separation is causing a lock button to misalign with the hole in the door panel). This started approximately 2 weeks ago. This problem started with the driver side door and has now affected 3 of the for doors in the car. Of course it happened about 4 months past the 3 year Dodge warranty period.
Corrective Action:
Inside door panels started to separate from the door, this is causing my power locks malfunction on the driver side (the separation is causing a lock button to misalign with the hole in the door panel). This started approximately 2 weeks ago. This problem started with the driver side door and has now affected 3 of the for doors in the car. Of course it happened about 4 months past the 3 year Dodge warranty period.
Additional Notes:
Inside door panels started to separate from the door, this is causing my power locks malfunction on the driver side (the separation is causing a lock button to misalign with the hole in the door panel). This started approximately 2 weeks ago. This problem started with the driver side door and has now affected 3 of the for doors in the car. Of course it happened about 4 months past the 3 year Dodge warranty period.
Mfg Campaign: 11420040
Recall Date: Jun 7, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On 07/30/2019, your staff made an error on the mileage. It was reported 111,000 miles which would mean someone drove over 100,000 miles in a year? Which I'm not real sure if that is even possible... The mileage should of been reported as 11,100. The car currently has 27,073 miles. Please assist me on getting this corrected. Thank you. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
On 07/30/2019, your staff made an error on the mileage. It was reported 111,000 miles which would mean someone drove over 100,000 miles in a year? Which I'm not real sure if that is even possible... The mileage should of been reported as 11,100. The car currently has 27,073 miles. Please assist me on getting this corrected. Thank you. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
On 07/30/2019, your staff made an error on the mileage. It was reported 111,000 miles which would mean someone drove over 100,000 miles in a year? Which I'm not real sure if that is even possible... The mileage should of been reported as 11,100. The car currently has 27,073 miles. Please assist me on getting this corrected. Thank you. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11418599
Recall Date: May 26, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2018 Dodge Charger with only 6900 miles. Issue began in fall 2020 at about 6700 miles, shortly after the 3 year bumper to bumper warranty ended. U-CONNECT 8.4 System malfunctions as often as twice per second and perhaps 30 times per minute, causing unsafe distractions (multiple beeps) and possibly more. Sometimes it is the radio switching channels, with an annoying beep each time. Sometimes it is a clock setting display which pops up with a beep asking "Do you want to change clock settings?" When these thing happen, other electronics act up - map and navigation goes crazy, phone bluetooth interface goes crazy. When U-Connect is acting up badly, the rearview backup camera sometimes does not work when transmission is shifted into reverse. The U-Connect can be used to adjust drive-train performance thus representing the possibility of an additional safety hazard. Disconnecting the battery and reconnecting it seems to reset it but only helps for a little while; from 1 minute to a day before it starts acting crazy again.
Corrective Action:
2018 Dodge Charger with only 6900 miles. Issue began in fall 2020 at about 6700 miles, shortly after the 3 year bumper to bumper warranty ended. U-CONNECT 8.4 System malfunctions as often as twice per second and perhaps 30 times per minute, causing unsafe distractions (multiple beeps) and possibly more. Sometimes it is the radio switching channels, with an annoying beep each time. Sometimes it is a clock setting display which pops up with a beep asking "Do you want to change clock settings?" When these thing happen, other electronics act up - map and navigation goes crazy, phone bluetooth interface goes crazy. When U-Connect is acting up badly, the rearview backup camera sometimes does not work when transmission is shifted into reverse. The U-Connect can be used to adjust drive-train performance thus representing the possibility of an additional safety hazard. Disconnecting the battery and reconnecting it seems to reset it but only helps for a little while; from 1 minute to a day before it starts acting crazy again.
Additional Notes:
2018 Dodge Charger with only 6900 miles. Issue began in fall 2020 at about 6700 miles, shortly after the 3 year bumper to bumper warranty ended. U-CONNECT 8.4 System malfunctions as often as twice per second and perhaps 30 times per minute, causing unsafe distractions (multiple beeps) and possibly more. Sometimes it is the radio switching channels, with an annoying beep each time. Sometimes it is a clock setting display which pops up with a beep asking "Do you want to change clock settings?" When these thing happen, other electronics act up - map and navigation goes crazy, phone bluetooth interface goes crazy. When U-Connect is acting up badly, the rearview backup camera sometimes does not work when transmission is shifted into reverse. The U-Connect can be used to adjust drive-train performance thus representing the possibility of an additional safety hazard. Disconnecting the battery and reconnecting it seems to reset it but only helps for a little while; from 1 minute to a day before it starts acting crazy again.
Mfg Campaign: 11418190
Recall Date: May 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THIS AT ABOUT 5:30 AM WHEN I WAS GETTING IN MY CAR TO GO TO WORK I NOTICED THE PANEL ON MY DRIVER SIDE DOOR WAS BEGINNING TO LIFT UP.MY CAR IS RARELY PARKED IN THE SUN LIGHT BECAUSE I PARK IT IN MY GARAGE AT HOME AND A SHADED AREA AT WORK.
Corrective Action:
THIS AT ABOUT 5:30 AM WHEN I WAS GETTING IN MY CAR TO GO TO WORK I NOTICED THE PANEL ON MY DRIVER SIDE DOOR WAS BEGINNING TO LIFT UP.MY CAR IS RARELY PARKED IN THE SUN LIGHT BECAUSE I PARK IT IN MY GARAGE AT HOME AND A SHADED AREA AT WORK.
Additional Notes:
THIS AT ABOUT 5:30 AM WHEN I WAS GETTING IN MY CAR TO GO TO WORK I NOTICED THE PANEL ON MY DRIVER SIDE DOOR WAS BEGINNING TO LIFT UP.MY CAR IS RARELY PARKED IN THE SUN LIGHT BECAUSE I PARK IT IN MY GARAGE AT HOME AND A SHADED AREA AT WORK.
Mfg Campaign: 11414362
Recall Date: Apr 28, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
UCONNECT NAVIGATION INACCURATELY SHOWS LOCATION. RANDOMLY, WITHOUT EXPLANATION OR ACTION THE GPS LOCATION WILL BE OFF SET AND NEVER RETURN CORRECTLY. SYSTEM WILL ALSO FREEZE WHILE DRIVING OR WILL NOT TURN OFF WHEN THE CAR IS STOPPED AND DOOR IS OPENED. THIS AFFECTS ALL UCONNECT FEATURES (PHONE, BACK UP CAM, RADIO).THE INCIDENTS OCCUR WHILE THE VEHICLE IS BOTH STATIONERY AND IN MOTION. ACCORDING TO UCONNECT REPRESENTATIVES, THE ONLY SURE WAY TO FIX THE ISSUE IS TO TOTALLY REPLACE THE RADIO. SYSTEM IS SUPPOSED TO ASSIST IN EMERGENCY SITUATIONS TO ALERT SAFETY PERSONNEL; ASSIST WITH ROAD INFORMATION FOR SAFE DRIVING AND ARRIVAL, AND PROVIDE ACCURATE STORM INFORMATION, BUT CANNOT AS IT IS INACCURATE WITHOUT A FIX BESIDES REPLACEMENT. THE DEALERSHIPS BLAME UCONNECT AND REFUSE TO PERFORM WORK. HOWEVER, UCONNECT REFERS CUSTOMERS TO THE DEALERSHIPS AS THEY CANNOT FIX ANYTHING.
Corrective Action:
UCONNECT NAVIGATION INACCURATELY SHOWS LOCATION. RANDOMLY, WITHOUT EXPLANATION OR ACTION THE GPS LOCATION WILL BE OFF SET AND NEVER RETURN CORRECTLY. SYSTEM WILL ALSO FREEZE WHILE DRIVING OR WILL NOT TURN OFF WHEN THE CAR IS STOPPED AND DOOR IS OPENED. THIS AFFECTS ALL UCONNECT FEATURES (PHONE, BACK UP CAM, RADIO).THE INCIDENTS OCCUR WHILE THE VEHICLE IS BOTH STATIONERY AND IN MOTION. ACCORDING TO UCONNECT REPRESENTATIVES, THE ONLY SURE WAY TO FIX THE ISSUE IS TO TOTALLY REPLACE THE RADIO. SYSTEM IS SUPPOSED TO ASSIST IN EMERGENCY SITUATIONS TO ALERT SAFETY PERSONNEL; ASSIST WITH ROAD INFORMATION FOR SAFE DRIVING AND ARRIVAL, AND PROVIDE ACCURATE STORM INFORMATION, BUT CANNOT AS IT IS INACCURATE WITHOUT A FIX BESIDES REPLACEMENT. THE DEALERSHIPS BLAME UCONNECT AND REFUSE TO PERFORM WORK. HOWEVER, UCONNECT REFERS CUSTOMERS TO THE DEALERSHIPS AS THEY CANNOT FIX ANYTHING.
Additional Notes:
UCONNECT NAVIGATION INACCURATELY SHOWS LOCATION. RANDOMLY, WITHOUT EXPLANATION OR ACTION THE GPS LOCATION WILL BE OFF SET AND NEVER RETURN CORRECTLY. SYSTEM WILL ALSO FREEZE WHILE DRIVING OR WILL NOT TURN OFF WHEN THE CAR IS STOPPED AND DOOR IS OPENED. THIS AFFECTS ALL UCONNECT FEATURES (PHONE, BACK UP CAM, RADIO).THE INCIDENTS OCCUR WHILE THE VEHICLE IS BOTH STATIONERY AND IN MOTION. ACCORDING TO UCONNECT REPRESENTATIVES, THE ONLY SURE WAY TO FIX THE ISSUE IS TO TOTALLY REPLACE THE RADIO. SYSTEM IS SUPPOSED TO ASSIST IN EMERGENCY SITUATIONS TO ALERT SAFETY PERSONNEL; ASSIST WITH ROAD INFORMATION FOR SAFE DRIVING AND ARRIVAL, AND PROVIDE ACCURATE STORM INFORMATION, BUT CANNOT AS IT IS INACCURATE WITHOUT A FIX BESIDES REPLACEMENT. THE DEALERSHIPS BLAME UCONNECT AND REFUSE TO PERFORM WORK. HOWEVER, UCONNECT REFERS CUSTOMERS TO THE DEALERSHIPS AS THEY CANNOT FIX ANYTHING.
Mfg Campaign: 11408180
Recall Date: Apr 15, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 DODGE CHARGER. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE RADIO WOULD INADVERTENTLY TURN ON AND OFF AND CHANGE RADIO STATIONS INDEPENDENTLY. ADDITIONALLY, THE BLUETOOTH FUNCTION WOULD INDEPENDENTLY ACTIVATE, DIAL A NUMBER AND THEN HANG UP THE CALL. THE CONTACT TOOK THE VEHICLE TO GRIFFIN CHRYSLER DODGE JEEP RAM (961 E US 74 HWY, HAMLET, NC 28345) TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE RADIO CONSOLE NEEDED TO BE REPLACED DUE TO AN UNSTATED ELECTRICAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 DODGE CHARGER. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE RADIO WOULD INADVERTENTLY TURN ON AND OFF AND CHANGE RADIO STATIONS INDEPENDENTLY. ADDITIONALLY, THE BLUETOOTH FUNCTION WOULD INDEPENDENTLY ACTIVATE, DIAL A NUMBER AND THEN HANG UP THE CALL. THE CONTACT TOOK THE VEHICLE TO GRIFFIN CHRYSLER DODGE JEEP RAM (961 E US 74 HWY, HAMLET, NC 28345) TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE RADIO CONSOLE NEEDED TO BE REPLACED DUE TO AN UNSTATED ELECTRICAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 DODGE CHARGER. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE RADIO WOULD INADVERTENTLY TURN ON AND OFF AND CHANGE RADIO STATIONS INDEPENDENTLY. ADDITIONALLY, THE BLUETOOTH FUNCTION WOULD INDEPENDENTLY ACTIVATE, DIAL A NUMBER AND THEN HANG UP THE CALL. THE CONTACT TOOK THE VEHICLE TO GRIFFIN CHRYSLER DODGE JEEP RAM (961 E US 74 HWY, HAMLET, NC 28345) TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE RADIO CONSOLE NEEDED TO BE REPLACED DUE TO AN UNSTATED ELECTRICAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.
Mfg Campaign: 11408291
Recall Date: Apr 15, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHILE STOPPING INTO A GAS STATION FUELING UP MY CAR AND SETTING HOUSE IN AUTOMATIC STOP WHEN FUEL TURN THE CAR ON TO START HEADING HOME BEFORE ARRIVING TO MY HOME CAR STARTING TURNING OFF ON ME MADE IT TO MY DRIVE WAY AND THEN STARTED POURING FUEL FROM THE REAR PASSENGER RIGHT SIDE BY THE TIRE
Corrective Action:
WHILE STOPPING INTO A GAS STATION FUELING UP MY CAR AND SETTING HOUSE IN AUTOMATIC STOP WHEN FUEL TURN THE CAR ON TO START HEADING HOME BEFORE ARRIVING TO MY HOME CAR STARTING TURNING OFF ON ME MADE IT TO MY DRIVE WAY AND THEN STARTED POURING FUEL FROM THE REAR PASSENGER RIGHT SIDE BY THE TIRE
Additional Notes:
WHILE STOPPING INTO A GAS STATION FUELING UP MY CAR AND SETTING HOUSE IN AUTOMATIC STOP WHEN FUEL TURN THE CAR ON TO START HEADING HOME BEFORE ARRIVING TO MY HOME CAR STARTING TURNING OFF ON ME MADE IT TO MY DRIVE WAY AND THEN STARTED POURING FUEL FROM THE REAR PASSENGER RIGHT SIDE BY THE TIRE
Mfg Campaign: 11407891
Recall Date: Apr 13, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE NAVIGATION IS REPORTING I'M IN ANOTHER STATE, ALSO THE ENTIRE RADIO SCREEN AND FUNCTIONS STOP WORKING AND SWITCH BACK AND FORTH WITHOUT TOUCHING IT.
Corrective Action:
THE NAVIGATION IS REPORTING I'M IN ANOTHER STATE, ALSO THE ENTIRE RADIO SCREEN AND FUNCTIONS STOP WORKING AND SWITCH BACK AND FORTH WITHOUT TOUCHING IT.
Additional Notes:
THE NAVIGATION IS REPORTING I'M IN ANOTHER STATE, ALSO THE ENTIRE RADIO SCREEN AND FUNCTIONS STOP WORKING AND SWITCH BACK AND FORTH WITHOUT TOUCHING IT.
Mfg Campaign: 11407037
Recall Date: Apr 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY DODGE CHARGER SHAKES WHEN I PUSH THE BRAKES ON A DOWN HILL OR WHEN DRIVING IN SPEED . THERE IS NO AVS LIGHT SYSTEM ON . THE BRAKES HAVE BEEN REPLACED AND SO HAVE THE ROUTERS . HAVE TAKEN MY CAR TO SEVERAL MECHANICAL SHOPS AND EVERYONE SAYS THERE IS NO ISSUE YET MY CAR SHAKES WHEN BRAKED DOWN HILL OR IN FAST SPEED. THIS IS DANGEROUS
Corrective Action:
MY DODGE CHARGER SHAKES WHEN I PUSH THE BRAKES ON A DOWN HILL OR WHEN DRIVING IN SPEED . THERE IS NO AVS LIGHT SYSTEM ON . THE BRAKES HAVE BEEN REPLACED AND SO HAVE THE ROUTERS . HAVE TAKEN MY CAR TO SEVERAL MECHANICAL SHOPS AND EVERYONE SAYS THERE IS NO ISSUE YET MY CAR SHAKES WHEN BRAKED DOWN HILL OR IN FAST SPEED. THIS IS DANGEROUS
Additional Notes:
MY DODGE CHARGER SHAKES WHEN I PUSH THE BRAKES ON A DOWN HILL OR WHEN DRIVING IN SPEED . THERE IS NO AVS LIGHT SYSTEM ON . THE BRAKES HAVE BEEN REPLACED AND SO HAVE THE ROUTERS . HAVE TAKEN MY CAR TO SEVERAL MECHANICAL SHOPS AND EVERYONE SAYS THERE IS NO ISSUE YET MY CAR SHAKES WHEN BRAKED DOWN HILL OR IN FAST SPEED. THIS IS DANGEROUS
Mfg Campaign: 11404139
Recall Date: Mar 21, 2021
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
MY DODGE CHARGER SHAKES WHEN I PUSH THE BRAKES ON A DOWN HILL OR WHEN DRIVING IN SPEED . THERE IS NO AVS LIGHT SYSTEM ON . THE BRAKES HAVE BEEN REPLACED AND SO HAVE THE ROUTERS . HAVE TAKEN MY CAR TO SEVERAL MECHANICAL SHOPS AND EVERYONE SAYS THERE IS NO ISSUE YET MY CAR SHAKES WHEN BRAKED DOWN HILL OR IN FAST SPEED. THIS IS DANGEROUS
Corrective Action:
MY DODGE CHARGER SHAKES WHEN I PUSH THE BRAKES ON A DOWN HILL OR WHEN DRIVING IN SPEED . THERE IS NO AVS LIGHT SYSTEM ON . THE BRAKES HAVE BEEN REPLACED AND SO HAVE THE ROUTERS . HAVE TAKEN MY CAR TO SEVERAL MECHANICAL SHOPS AND EVERYONE SAYS THERE IS NO ISSUE YET MY CAR SHAKES WHEN BRAKED DOWN HILL OR IN FAST SPEED. THIS IS DANGEROUS
Additional Notes:
MY DODGE CHARGER SHAKES WHEN I PUSH THE BRAKES ON A DOWN HILL OR WHEN DRIVING IN SPEED . THERE IS NO AVS LIGHT SYSTEM ON . THE BRAKES HAVE BEEN REPLACED AND SO HAVE THE ROUTERS . HAVE TAKEN MY CAR TO SEVERAL MECHANICAL SHOPS AND EVERYONE SAYS THERE IS NO ISSUE YET MY CAR SHAKES WHEN BRAKED DOWN HILL OR IN FAST SPEED. THIS IS DANGEROUS
Mfg Campaign: 11404139
Recall Date: Mar 21, 2021
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury