Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc) (stellantis)
Safety Issue:
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2018-2021 Dodge Charger and Chrysler 300 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19B
Recall Date: Mar 14, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Dodge Charger Pursuit vehicles equipped with a "stealth mode." When stealth mode is selected, the backup camera rearview image will not display when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W62
Recall Date: Aug 27, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Dodge Challenger and Charger vehicles. An incompatible front wheel and brake package was installed and may allow the front tire to contact the steering knuckle, causing tire damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB0
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Dodge Charger vehicles. The driver and passenger sun visors may lack the required air bag warning information. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V35
Recall Date: Mar 28, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Dodge Challenger and Charger and Chrysler 300 vehicles. The instrument cluster may not properly illuminate driver warnings. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V32
Recall Date: Mar 14, 2019
Consumer Complaints
145 ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
When making a right turn at approximately 5 miles per hour the front driver side suspension arm failed catastrophically causing the wheel, brake assembly, part of the suspension arm, and a small part of the frame of the vehicle to break off and roll approximately 75 feet into traffic. This also caused my break system to fail entirely. The week of the incident the Vehicle had been driven approximately 120 miles under conditions that would be considered normal for the vehicle. There were no warning lights illuminated and there were no sounds or signs that failure was imminent. Vehicle is pending inspection from insurance company. Photos available upon request, parts available for inspection upon request.
Corrective Action:
When making a right turn at approximately 5 miles per hour the front driver side suspension arm failed catastrophically causing the wheel, brake assembly, part of the suspension arm, and a small part of the frame of the vehicle to break off and roll approximately 75 feet into traffic. This also caused my break system to fail entirely. The week of the incident the Vehicle had been driven approximately 120 miles under conditions that would be considered normal for the vehicle. There were no warning lights illuminated and there were no sounds or signs that failure was imminent. Vehicle is pending inspection from insurance company. Photos available upon request, parts available for inspection upon request.
Additional Notes:
When making a right turn at approximately 5 miles per hour the front driver side suspension arm failed catastrophically causing the wheel, brake assembly, part of the suspension arm, and a small part of the frame of the vehicle to break off and roll approximately 75 feet into traffic. This also caused my break system to fail entirely. The week of the incident the Vehicle had been driven approximately 120 miles under conditions that would be considered normal for the vehicle. There were no warning lights illuminated and there were no sounds or signs that failure was imminent. Vehicle is pending inspection from insurance company. Photos available upon request, parts available for inspection upon request.
Mfg Campaign: 11472845
Recall Date: Jul 8, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The vehicles first issue I had was about a month of owning the vehicle , with the Uconnect infotainment system not wanting to turn off or on and being frozen with only showing a still image of the back camera. I fixed it after I disconnected the battery for about 2 minutes. Then I had a transmission problem which needed servicing not even a year into owning the vehicle. I had to go to the service center to have part replaced, took about a month to get replaced due to back order. Then in June of 2021 the car wouldn't go in reverse or drive. As if the emergency brake was on and wouldn't budge. Had to tow the car to the dealership and leave overnight. When the car was dropped off at the dealership it had to be shaken off the tow bed. Was called to come pick the care up the next day because "no issues were found and car is functioning properly". Now in April of 2022 the steering wheel makes a grinding sound as if it's chewing rocks inside. When it was taken to the dealership was advised the steering column would need to be replaced and the part would be available in the first week of May. When I called to follow up, they advised it would be in May 12th. I called to confirm if that was true and was told the part would now come May 26th. Called again and part won't be available until June 9th. When making turns in vehicle steering wheel sticks and power steering is disabled. feels like I'm going to crash or flip the vehicle.
Corrective Action:
The vehicles first issue I had was about a month of owning the vehicle , with the Uconnect infotainment system not wanting to turn off or on and being frozen with only showing a still image of the back camera. I fixed it after I disconnected the battery for about 2 minutes. Then I had a transmission problem which needed servicing not even a year into owning the vehicle. I had to go to the service center to have part replaced, took about a month to get replaced due to back order. Then in June of 2021 the car wouldn't go in reverse or drive. As if the emergency brake was on and wouldn't budge. Had to tow the car to the dealership and leave overnight. When the car was dropped off at the dealership it had to be shaken off the tow bed. Was called to come pick the care up the next day because "no issues were found and car is functioning properly". Now in April of 2022 the steering wheel makes a grinding sound as if it's chewing rocks inside. When it was taken to the dealership was advised the steering column would need to be replaced and the part would be available in the first week of May. When I called to follow up, they advised it would be in May 12th. I called to confirm if that was true and was told the part would now come May 26th. Called again and part won't be available until June 9th. When making turns in vehicle steering wheel sticks and power steering is disabled. feels like I'm going to crash or flip the vehicle.
Additional Notes:
The vehicles first issue I had was about a month of owning the vehicle , with the Uconnect infotainment system not wanting to turn off or on and being frozen with only showing a still image of the back camera. I fixed it after I disconnected the battery for about 2 minutes. Then I had a transmission problem which needed servicing not even a year into owning the vehicle. I had to go to the service center to have part replaced, took about a month to get replaced due to back order. Then in June of 2021 the car wouldn't go in reverse or drive. As if the emergency brake was on and wouldn't budge. Had to tow the car to the dealership and leave overnight. When the car was dropped off at the dealership it had to be shaken off the tow bed. Was called to come pick the care up the next day because "no issues were found and car is functioning properly". Now in April of 2022 the steering wheel makes a grinding sound as if it's chewing rocks inside. When it was taken to the dealership was advised the steering column would need to be replaced and the part would be available in the first week of May. When I called to follow up, they advised it would be in May 12th. I called to confirm if that was true and was told the part would now come May 26th. Called again and part won't be available until June 9th. When making turns in vehicle steering wheel sticks and power steering is disabled. feels like I'm going to crash or flip the vehicle.
Mfg Campaign: 11466220
Recall Date: May 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicles first issue I had was about a month of owning the vehicle , with the Uconnect infotainment system not wanting to turn off or on and being frozen with only showing a still image of the back camera. I fixed it after I disconnected the battery for about 2 minutes. Then I had a transmission problem which needed servicing not even a year into owning the vehicle. I had to go to the service center to have part replaced, took about a month to get replaced due to back order. Then in June of 2021 the car wouldn't go in reverse or drive. As if the emergency brake was on and wouldn't budge. Had to tow the car to the dealership and leave overnight. When the car was dropped off at the dealership it had to be shaken off the tow bed. Was called to come pick the care up the next day because "no issues were found and car is functioning properly". Now in April of 2022 the steering wheel makes a grinding sound as if it's chewing rocks inside. When it was taken to the dealership was advised the steering column would need to be replaced and the part would be available in the first week of May. When I called to follow up, they advised it would be in May 12th. I called to confirm if that was true and was told the part would now come May 26th. Called again and part won't be available until June 9th. When making turns in vehicle steering wheel sticks and power steering is disabled. feels like I'm going to crash or flip the vehicle.
Corrective Action:
The vehicles first issue I had was about a month of owning the vehicle , with the Uconnect infotainment system not wanting to turn off or on and being frozen with only showing a still image of the back camera. I fixed it after I disconnected the battery for about 2 minutes. Then I had a transmission problem which needed servicing not even a year into owning the vehicle. I had to go to the service center to have part replaced, took about a month to get replaced due to back order. Then in June of 2021 the car wouldn't go in reverse or drive. As if the emergency brake was on and wouldn't budge. Had to tow the car to the dealership and leave overnight. When the car was dropped off at the dealership it had to be shaken off the tow bed. Was called to come pick the care up the next day because "no issues were found and car is functioning properly". Now in April of 2022 the steering wheel makes a grinding sound as if it's chewing rocks inside. When it was taken to the dealership was advised the steering column would need to be replaced and the part would be available in the first week of May. When I called to follow up, they advised it would be in May 12th. I called to confirm if that was true and was told the part would now come May 26th. Called again and part won't be available until June 9th. When making turns in vehicle steering wheel sticks and power steering is disabled. feels like I'm going to crash or flip the vehicle.
Additional Notes:
The vehicles first issue I had was about a month of owning the vehicle , with the Uconnect infotainment system not wanting to turn off or on and being frozen with only showing a still image of the back camera. I fixed it after I disconnected the battery for about 2 minutes. Then I had a transmission problem which needed servicing not even a year into owning the vehicle. I had to go to the service center to have part replaced, took about a month to get replaced due to back order. Then in June of 2021 the car wouldn't go in reverse or drive. As if the emergency brake was on and wouldn't budge. Had to tow the car to the dealership and leave overnight. When the car was dropped off at the dealership it had to be shaken off the tow bed. Was called to come pick the care up the next day because "no issues were found and car is functioning properly". Now in April of 2022 the steering wheel makes a grinding sound as if it's chewing rocks inside. When it was taken to the dealership was advised the steering column would need to be replaced and the part would be available in the first week of May. When I called to follow up, they advised it would be in May 12th. I called to confirm if that was true and was told the part would now come May 26th. Called again and part won't be available until June 9th. When making turns in vehicle steering wheel sticks and power steering is disabled. feels like I'm going to crash or flip the vehicle.
Mfg Campaign: 11466220
Recall Date: May 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The vehicles first issue I had was about a month of owning the vehicle , with the Uconnect infotainment system not wanting to turn off or on and being frozen with only showing a still image of the back camera. I fixed it after I disconnected the battery for about 2 minutes. Then I had a transmission problem which needed servicing not even a year into owning the vehicle. I had to go to the service center to have part replaced, took about a month to get replaced due to back order. Then in June of 2021 the car wouldn't go in reverse or drive. As if the emergency brake was on and wouldn't budge. Had to tow the car to the dealership and leave overnight. When the car was dropped off at the dealership it had to be shaken off the tow bed. Was called to come pick the care up the next day because "no issues were found and car is functioning properly". Now in April of 2022 the steering wheel makes a grinding sound as if it's chewing rocks inside. When it was taken to the dealership was advised the steering column would need to be replaced and the part would be available in the first week of May. When I called to follow up, they advised it would be in May 12th. I called to confirm if that was true and was told the part would now come May 26th. Called again and part won't be available until June 9th. When making turns in vehicle steering wheel sticks and power steering is disabled. feels like I'm going to crash or flip the vehicle.
Corrective Action:
The vehicles first issue I had was about a month of owning the vehicle , with the Uconnect infotainment system not wanting to turn off or on and being frozen with only showing a still image of the back camera. I fixed it after I disconnected the battery for about 2 minutes. Then I had a transmission problem which needed servicing not even a year into owning the vehicle. I had to go to the service center to have part replaced, took about a month to get replaced due to back order. Then in June of 2021 the car wouldn't go in reverse or drive. As if the emergency brake was on and wouldn't budge. Had to tow the car to the dealership and leave overnight. When the car was dropped off at the dealership it had to be shaken off the tow bed. Was called to come pick the care up the next day because "no issues were found and car is functioning properly". Now in April of 2022 the steering wheel makes a grinding sound as if it's chewing rocks inside. When it was taken to the dealership was advised the steering column would need to be replaced and the part would be available in the first week of May. When I called to follow up, they advised it would be in May 12th. I called to confirm if that was true and was told the part would now come May 26th. Called again and part won't be available until June 9th. When making turns in vehicle steering wheel sticks and power steering is disabled. feels like I'm going to crash or flip the vehicle.
Additional Notes:
The vehicles first issue I had was about a month of owning the vehicle , with the Uconnect infotainment system not wanting to turn off or on and being frozen with only showing a still image of the back camera. I fixed it after I disconnected the battery for about 2 minutes. Then I had a transmission problem which needed servicing not even a year into owning the vehicle. I had to go to the service center to have part replaced, took about a month to get replaced due to back order. Then in June of 2021 the car wouldn't go in reverse or drive. As if the emergency brake was on and wouldn't budge. Had to tow the car to the dealership and leave overnight. When the car was dropped off at the dealership it had to be shaken off the tow bed. Was called to come pick the care up the next day because "no issues were found and car is functioning properly". Now in April of 2022 the steering wheel makes a grinding sound as if it's chewing rocks inside. When it was taken to the dealership was advised the steering column would need to be replaced and the part would be available in the first week of May. When I called to follow up, they advised it would be in May 12th. I called to confirm if that was true and was told the part would now come May 26th. Called again and part won't be available until June 9th. When making turns in vehicle steering wheel sticks and power steering is disabled. feels like I'm going to crash or flip the vehicle.
Mfg Campaign: 11466220
Recall Date: May 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
I was in a car accident where i hydroplaned through 3 lanes of traffic on the highway and spun out of control and smashed into a median wall which effectively cause my car to be totaled. On my dashboard it was giving warning signs the airbag was deployed and my car was unmovable but that wasn’t the case. Not one airbag deployed. I ended up needing stitches but I feel like that could have been avoided if my airbags did it’s job. What else has to happen besides direct impact for them to protect the driver.
Corrective Action:
I was in a car accident where i hydroplaned through 3 lanes of traffic on the highway and spun out of control and smashed into a median wall which effectively cause my car to be totaled. On my dashboard it was giving warning signs the airbag was deployed and my car was unmovable but that wasn’t the case. Not one airbag deployed. I ended up needing stitches but I feel like that could have been avoided if my airbags did it’s job. What else has to happen besides direct impact for them to protect the driver.
Additional Notes:
I was in a car accident where i hydroplaned through 3 lanes of traffic on the highway and spun out of control and smashed into a median wall which effectively cause my car to be totaled. On my dashboard it was giving warning signs the airbag was deployed and my car was unmovable but that wasn’t the case. Not one airbag deployed. I ended up needing stitches but I feel like that could have been avoided if my airbags did it’s job. What else has to happen besides direct impact for them to protect the driver.
Mfg Campaign: 11462881
Recall Date: Apr 30, 2022
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The contact owns a 2019 Dodge Charger. The contact stated that all 4 door panels of the vehicle seemed as though they were peeling on the inside of the door, as well as, bubbling towards the top of the door. The center control touch screen began delaminating causing the vehicle to activate certain buttons control different features on the vehicle unintentionally known as phantom inputs. The contact had taken the vehicle to the dealer who replaced the driver side door under warranty. The other three doors had not been repaired. The diagnosis for the control panel's digitizer had failed and needed to be replaced. The repair had been completed. The manufacturer was made aware of the issue who informed the contact that the additional repairs were no longer covered under warranty. The approximate failure mileage was 52,400.
Corrective Action:
The contact owns a 2019 Dodge Charger. The contact stated that all 4 door panels of the vehicle seemed as though they were peeling on the inside of the door, as well as, bubbling towards the top of the door. The center control touch screen began delaminating causing the vehicle to activate certain buttons control different features on the vehicle unintentionally known as phantom inputs. The contact had taken the vehicle to the dealer who replaced the driver side door under warranty. The other three doors had not been repaired. The diagnosis for the control panel's digitizer had failed and needed to be replaced. The repair had been completed. The manufacturer was made aware of the issue who informed the contact that the additional repairs were no longer covered under warranty. The approximate failure mileage was 52,400.
Additional Notes:
The contact owns a 2019 Dodge Charger. The contact stated that all 4 door panels of the vehicle seemed as though they were peeling on the inside of the door, as well as, bubbling towards the top of the door. The center control touch screen began delaminating causing the vehicle to activate certain buttons control different features on the vehicle unintentionally known as phantom inputs. The contact had taken the vehicle to the dealer who replaced the driver side door under warranty. The other three doors had not been repaired. The diagnosis for the control panel's digitizer had failed and needed to be replaced. The repair had been completed. The manufacturer was made aware of the issue who informed the contact that the additional repairs were no longer covered under warranty. The approximate failure mileage was 52,400.
Mfg Campaign: 11460042
Recall Date: Apr 7, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 Dodge Charger. The contact stated that all 4 door panels of the vehicle seemed as though they were peeling on the inside of the door, as well as, bubbling towards the top of the door. The center control touch screen began delaminating causing the vehicle to activate certain buttons control different features on the vehicle unintentionally known as phantom inputs. The contact had taken the vehicle to the dealer who replaced the driver side door under warranty. The other three doors had not been repaired. The diagnosis for the control panel's digitizer had failed and needed to be replaced. The repair had been completed. The manufacturer was made aware of the issue who informed the contact that the additional repairs were no longer covered under warranty. The approximate failure mileage was 52,400.
Corrective Action:
The contact owns a 2019 Dodge Charger. The contact stated that all 4 door panels of the vehicle seemed as though they were peeling on the inside of the door, as well as, bubbling towards the top of the door. The center control touch screen began delaminating causing the vehicle to activate certain buttons control different features on the vehicle unintentionally known as phantom inputs. The contact had taken the vehicle to the dealer who replaced the driver side door under warranty. The other three doors had not been repaired. The diagnosis for the control panel's digitizer had failed and needed to be replaced. The repair had been completed. The manufacturer was made aware of the issue who informed the contact that the additional repairs were no longer covered under warranty. The approximate failure mileage was 52,400.
Additional Notes:
The contact owns a 2019 Dodge Charger. The contact stated that all 4 door panels of the vehicle seemed as though they were peeling on the inside of the door, as well as, bubbling towards the top of the door. The center control touch screen began delaminating causing the vehicle to activate certain buttons control different features on the vehicle unintentionally known as phantom inputs. The contact had taken the vehicle to the dealer who replaced the driver side door under warranty. The other three doors had not been repaired. The diagnosis for the control panel's digitizer had failed and needed to be replaced. The repair had been completed. The manufacturer was made aware of the issue who informed the contact that the additional repairs were no longer covered under warranty. The approximate failure mileage was 52,400.
Mfg Campaign: 11460042
Recall Date: Apr 7, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I had my vehicle serviced for an oil change & inspection. But I also spoke with a dealership service rep regarding what I initially thought was some sort of electrical issue that has been intermittent almost since I purchased the vehicle from this dealership. Which is my radio going in and out and automatically changing the stations completely on it's on. The rep was very helpful in that she was familiar with the issue and informed me that it's a known issue at this point and the radio needs to be replaced. She informed me that the radio would have to be ordered and that if I had the extended warranty (which I did get on this car from your dealership) then my deductible would be either $100 or $200 that I would have to pay. She looked up my info and confirmed it would be the $100 that I would have to pay. However, when she went to actually submit for the replacement radio, the system did not allow her to and showed that for some reason my radio is not able to be replaced. The representative did tell me that should would have someone follow up regarding this. However there was never a followup until I called back into the dealership service center a few days later. And was told that the radio replacement is not covered & I would have to pay out of pocket. Was not given any explanation as to WHY. I definitely should not have to pay out of pocket (other than my deductible) to get something repaired that Dodge & Chrysler are well of is a known manufacturer issue at this point. And at this point I think a recall needs to be started regarding this issue.
Corrective Action:
I had my vehicle serviced for an oil change & inspection. But I also spoke with a dealership service rep regarding what I initially thought was some sort of electrical issue that has been intermittent almost since I purchased the vehicle from this dealership. Which is my radio going in and out and automatically changing the stations completely on it's on. The rep was very helpful in that she was familiar with the issue and informed me that it's a known issue at this point and the radio needs to be replaced. She informed me that the radio would have to be ordered and that if I had the extended warranty (which I did get on this car from your dealership) then my deductible would be either $100 or $200 that I would have to pay. She looked up my info and confirmed it would be the $100 that I would have to pay. However, when she went to actually submit for the replacement radio, the system did not allow her to and showed that for some reason my radio is not able to be replaced. The representative did tell me that should would have someone follow up regarding this. However there was never a followup until I called back into the dealership service center a few days later. And was told that the radio replacement is not covered & I would have to pay out of pocket. Was not given any explanation as to WHY. I definitely should not have to pay out of pocket (other than my deductible) to get something repaired that Dodge & Chrysler are well of is a known manufacturer issue at this point. And at this point I think a recall needs to be started regarding this issue.
Additional Notes:
I had my vehicle serviced for an oil change & inspection. But I also spoke with a dealership service rep regarding what I initially thought was some sort of electrical issue that has been intermittent almost since I purchased the vehicle from this dealership. Which is my radio going in and out and automatically changing the stations completely on it's on. The rep was very helpful in that she was familiar with the issue and informed me that it's a known issue at this point and the radio needs to be replaced. She informed me that the radio would have to be ordered and that if I had the extended warranty (which I did get on this car from your dealership) then my deductible would be either $100 or $200 that I would have to pay. She looked up my info and confirmed it would be the $100 that I would have to pay. However, when she went to actually submit for the replacement radio, the system did not allow her to and showed that for some reason my radio is not able to be replaced. The representative did tell me that should would have someone follow up regarding this. However there was never a followup until I called back into the dealership service center a few days later. And was told that the radio replacement is not covered & I would have to pay out of pocket. Was not given any explanation as to WHY. I definitely should not have to pay out of pocket (other than my deductible) to get something repaired that Dodge & Chrysler are well of is a known manufacturer issue at this point. And at this point I think a recall needs to be started regarding this issue.
Mfg Campaign: 11454028
Recall Date: Feb 25, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Outside temp was around 32F. Drove normally for 15 minutes and came to a stop. Was idling approximately two minutes and temperature gauge started climbing rapidly. High fans turned on but temps continued to climb. Turned off engine for a few mins and temps were okay. Took it to a garage the next morning and mechanic said the radiator was broken.
Corrective Action:
Outside temp was around 32F. Drove normally for 15 minutes and came to a stop. Was idling approximately two minutes and temperature gauge started climbing rapidly. High fans turned on but temps continued to climb. Turned off engine for a few mins and temps were okay. Took it to a garage the next morning and mechanic said the radiator was broken.
Additional Notes:
Outside temp was around 32F. Drove normally for 15 minutes and came to a stop. Was idling approximately two minutes and temperature gauge started climbing rapidly. High fans turned on but temps continued to climb. Turned off engine for a few mins and temps were okay. Took it to a garage the next morning and mechanic said the radiator was broken.
Mfg Campaign: 11452935
Recall Date: Feb 19, 2022
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Main Head Lamps go out with no warning or indicator saying that the lamp is off, and it MAY or MAY not come back on....In this case it is ( at this time ) only the Driver side Lamp. This is Intermittent and no rhyme or reason as to why . This particular Lamp assembly is a specific FACTORY LAMP and also , from my understanding. incorporates a FACtORY Ballast.
Corrective Action:
Main Head Lamps go out with no warning or indicator saying that the lamp is off, and it MAY or MAY not come back on....In this case it is ( at this time ) only the Driver side Lamp. This is Intermittent and no rhyme or reason as to why . This particular Lamp assembly is a specific FACTORY LAMP and also , from my understanding. incorporates a FACtORY Ballast.
Additional Notes:
Main Head Lamps go out with no warning or indicator saying that the lamp is off, and it MAY or MAY not come back on....In this case it is ( at this time ) only the Driver side Lamp. This is Intermittent and no rhyme or reason as to why . This particular Lamp assembly is a specific FACTORY LAMP and also , from my understanding. incorporates a FACtORY Ballast.
Mfg Campaign: 11442985
Recall Date: Dec 7, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Main Head Lamps go out with no warning or indicator saying that the lamp is off, and it MAY or MAY not come back on....In this case it is ( at this time ) only the Driver side Lamp. This is Intermittent and no rhyme or reason as to why . This particular Lamp assembly is a specific FACTORY LAMP and also , from my understanding. incorporates a FACtORY Ballast.
Corrective Action:
Main Head Lamps go out with no warning or indicator saying that the lamp is off, and it MAY or MAY not come back on....In this case it is ( at this time ) only the Driver side Lamp. This is Intermittent and no rhyme or reason as to why . This particular Lamp assembly is a specific FACTORY LAMP and also , from my understanding. incorporates a FACtORY Ballast.
Additional Notes:
Main Head Lamps go out with no warning or indicator saying that the lamp is off, and it MAY or MAY not come back on....In this case it is ( at this time ) only the Driver side Lamp. This is Intermittent and no rhyme or reason as to why . This particular Lamp assembly is a specific FACTORY LAMP and also , from my understanding. incorporates a FACtORY Ballast.
Mfg Campaign: 11442985
Recall Date: Dec 7, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I THINK IT MAY HAVE SOMETHING TO DO WITH THE TRACTION BUTTON, MY CAR WHEELS LOCKED AFTER PUTTING IT ON AND THEN THE WHOLE CAR SPUN AROUND IN A COMPLETE CIRCLE ON THE HIGHWAY. THIS IS THE 3RD TIME
Corrective Action:
I THINK IT MAY HAVE SOMETHING TO DO WITH THE TRACTION BUTTON, MY CAR WHEELS LOCKED AFTER PUTTING IT ON AND THEN THE WHOLE CAR SPUN AROUND IN A COMPLETE CIRCLE ON THE HIGHWAY. THIS IS THE 3RD TIME
Additional Notes:
I THINK IT MAY HAVE SOMETHING TO DO WITH THE TRACTION BUTTON, MY CAR WHEELS LOCKED AFTER PUTTING IT ON AND THEN THE WHOLE CAR SPUN AROUND IN A COMPLETE CIRCLE ON THE HIGHWAY. THIS IS THE 3RD TIME
Mfg Campaign: 11431432
Recall Date: Sep 1, 2021
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
I THINK IT MAY HAVE SOMETHING TO DO WITH THE TRACTION BUTTON, MY CAR WHEELS LOCKED AFTER PUTTING IT ON AND THEN THE WHOLE CAR SPUN AROUND IN A COMPLETE CIRCLE ON THE HIGHWAY. THIS IS THE 3RD TIME
Corrective Action:
I THINK IT MAY HAVE SOMETHING TO DO WITH THE TRACTION BUTTON, MY CAR WHEELS LOCKED AFTER PUTTING IT ON AND THEN THE WHOLE CAR SPUN AROUND IN A COMPLETE CIRCLE ON THE HIGHWAY. THIS IS THE 3RD TIME
Additional Notes:
I THINK IT MAY HAVE SOMETHING TO DO WITH THE TRACTION BUTTON, MY CAR WHEELS LOCKED AFTER PUTTING IT ON AND THEN THE WHOLE CAR SPUN AROUND IN A COMPLETE CIRCLE ON THE HIGHWAY. THIS IS THE 3RD TIME
Mfg Campaign: 11431432
Recall Date: Sep 1, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I THINK IT MAY HAVE SOMETHING TO DO WITH THE TRACTION BUTTON, MY CAR WHEELS LOCKED AFTER PUTTING IT ON AND THEN THE WHOLE CAR SPUN AROUND IN A COMPLETE CIRCLE ON THE HIGHWAY. THIS IS THE 3RD TIME
Corrective Action:
I THINK IT MAY HAVE SOMETHING TO DO WITH THE TRACTION BUTTON, MY CAR WHEELS LOCKED AFTER PUTTING IT ON AND THEN THE WHOLE CAR SPUN AROUND IN A COMPLETE CIRCLE ON THE HIGHWAY. THIS IS THE 3RD TIME
Additional Notes:
I THINK IT MAY HAVE SOMETHING TO DO WITH THE TRACTION BUTTON, MY CAR WHEELS LOCKED AFTER PUTTING IT ON AND THEN THE WHOLE CAR SPUN AROUND IN A COMPLETE CIRCLE ON THE HIGHWAY. THIS IS THE 3RD TIME
Mfg Campaign: 11431432
Recall Date: Sep 1, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The air vents has a very strong meldew odor coming out of the vents. Rear seat rattles. Complaint about it and never fix it correctly
Corrective Action:
The air vents has a very strong meldew odor coming out of the vents. Rear seat rattles. Complaint about it and never fix it correctly
Additional Notes:
The air vents has a very strong meldew odor coming out of the vents. Rear seat rattles. Complaint about it and never fix it correctly
Mfg Campaign: 11428215
Recall Date: Aug 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
UNKNOWN 06/21 : Rear view camera stops working on occasion. Mostly when weather is bad, I don't exactly know why it stopped working occasionally, never hit the car or any problems until severe cold whether came around January 2021. On the camera screen it will just show black and say "camera unavailable check surroundings" especially in severe rain. The date June 2021 was the last time it showed the black screen while it was raining for the week of 06/25 - 06/29. 01/21 : tire sensor does not read tire pressure or read that there is a tire at all on front passenger & back driver side.
Corrective Action:
UNKNOWN 06/21 : Rear view camera stops working on occasion. Mostly when weather is bad, I don't exactly know why it stopped working occasionally, never hit the car or any problems until severe cold whether came around January 2021. On the camera screen it will just show black and say "camera unavailable check surroundings" especially in severe rain. The date June 2021 was the last time it showed the black screen while it was raining for the week of 06/25 - 06/29. 01/21 : tire sensor does not read tire pressure or read that there is a tire at all on front passenger & back driver side.
Additional Notes:
UNKNOWN 06/21 : Rear view camera stops working on occasion. Mostly when weather is bad, I don't exactly know why it stopped working occasionally, never hit the car or any problems until severe cold whether came around January 2021. On the camera screen it will just show black and say "camera unavailable check surroundings" especially in severe rain. The date June 2021 was the last time it showed the black screen while it was raining for the week of 06/25 - 06/29. 01/21 : tire sensor does not read tire pressure or read that there is a tire at all on front passenger & back driver side.
Mfg Campaign: 11423578
Recall Date: Jul 6, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
UNKNOWN 06/21 : Rear view camera stops working on occasion. Mostly when weather is bad, I don't exactly know why it stopped working occasionally, never hit the car or any problems until severe cold whether came around January 2021. On the camera screen it will just show black and say "camera unavailable check surroundings" especially in severe rain. The date June 2021 was the last time it showed the black screen while it was raining for the week of 06/25 - 06/29. 01/21 : tire sensor does not read tire pressure or read that there is a tire at all on front passenger & back driver side.
Corrective Action:
UNKNOWN 06/21 : Rear view camera stops working on occasion. Mostly when weather is bad, I don't exactly know why it stopped working occasionally, never hit the car or any problems until severe cold whether came around January 2021. On the camera screen it will just show black and say "camera unavailable check surroundings" especially in severe rain. The date June 2021 was the last time it showed the black screen while it was raining for the week of 06/25 - 06/29. 01/21 : tire sensor does not read tire pressure or read that there is a tire at all on front passenger & back driver side.
Additional Notes:
UNKNOWN 06/21 : Rear view camera stops working on occasion. Mostly when weather is bad, I don't exactly know why it stopped working occasionally, never hit the car or any problems until severe cold whether came around January 2021. On the camera screen it will just show black and say "camera unavailable check surroundings" especially in severe rain. The date June 2021 was the last time it showed the black screen while it was raining for the week of 06/25 - 06/29. 01/21 : tire sensor does not read tire pressure or read that there is a tire at all on front passenger & back driver side.
Mfg Campaign: 11423578
Recall Date: Jul 6, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 Dodge Charger. The contact stated the automatic braking system had been engaging inadvertently while driving with the brake warning light illuminated. The vehicle was taken to the dealer several times for diagnosis; however, the dealer was unable to duplicate the failure. The contact also stated that the electrical system had been malfunctioning, causing the instrument panel to become inoperable. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 16,000.
Corrective Action:
The contact owns a 2019 Dodge Charger. The contact stated the automatic braking system had been engaging inadvertently while driving with the brake warning light illuminated. The vehicle was taken to the dealer several times for diagnosis; however, the dealer was unable to duplicate the failure. The contact also stated that the electrical system had been malfunctioning, causing the instrument panel to become inoperable. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 16,000.
Additional Notes:
The contact owns a 2019 Dodge Charger. The contact stated the automatic braking system had been engaging inadvertently while driving with the brake warning light illuminated. The vehicle was taken to the dealer several times for diagnosis; however, the dealer was unable to duplicate the failure. The contact also stated that the electrical system had been malfunctioning, causing the instrument panel to become inoperable. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 16,000.
Mfg Campaign: 11422796
Recall Date: Jun 29, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2019 Dodge Charger. The contact stated the automatic braking system had been engaging inadvertently while driving with the brake warning light illuminated. The vehicle was taken to the dealer several times for diagnosis; however, the dealer was unable to duplicate the failure. The contact also stated that the electrical system had been malfunctioning, causing the instrument panel to become inoperable. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 16,000.
Corrective Action:
The contact owns a 2019 Dodge Charger. The contact stated the automatic braking system had been engaging inadvertently while driving with the brake warning light illuminated. The vehicle was taken to the dealer several times for diagnosis; however, the dealer was unable to duplicate the failure. The contact also stated that the electrical system had been malfunctioning, causing the instrument panel to become inoperable. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 16,000.
Additional Notes:
The contact owns a 2019 Dodge Charger. The contact stated the automatic braking system had been engaging inadvertently while driving with the brake warning light illuminated. The vehicle was taken to the dealer several times for diagnosis; however, the dealer was unable to duplicate the failure. The contact also stated that the electrical system had been malfunctioning, causing the instrument panel to become inoperable. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 16,000.
Mfg Campaign: 11422796
Recall Date: Jun 29, 2021
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The BRAKE light will not go off an the BRAKE fluids light on the dash board it is not low in fluid…. It has been checked has been taken to the dealership….
Corrective Action:
The BRAKE light will not go off an the BRAKE fluids light on the dash board it is not low in fluid…. It has been checked has been taken to the dealership….
Additional Notes:
The BRAKE light will not go off an the BRAKE fluids light on the dash board it is not low in fluid…. It has been checked has been taken to the dealership….
Mfg Campaign: 11421011
Recall Date: Jun 15, 2021
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Valencia, CA • 36 yrs
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