Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc) (stellantis)
Safety Issue:
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2018-2021 Dodge Charger and Chrysler 300 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19B
Recall Date: Mar 14, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Challenger, Dodge Charger, and Chrysler 300 vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y47
Recall Date: Jul 8, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Dodge Charger Pursuit vehicles equipped with a "stealth mode." When stealth mode is selected, the backup camera rearview image will not display when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W62
Recall Date: Aug 27, 2020
Consumer Complaints
62 ComplaintsChrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
This recall has been open for Almost 6 months. The 2020 Dodge charger SRT (specific trim) on NHTSA site shows zero open recalls. But then the vin shows 1 recall which has been open for 6months. I am told by the dealer the SRT trim for it does not have a recall as even NHTSA shows 2020 Dodge Charger SRT (0 recalls) . Please update this to reflect my vin with no open recalls as it is affecting my work and business with it being either reported incorrectly and not being resolved for almost 6 months now. Greatly appreciate your help.
Corrective Action:
This recall has been open for Almost 6 months. The 2020 Dodge charger SRT (specific trim) on NHTSA site shows zero open recalls. But then the vin shows 1 recall which has been open for 6months. I am told by the dealer the SRT trim for it does not have a recall as even NHTSA shows 2020 Dodge Charger SRT (0 recalls) . Please update this to reflect my vin with no open recalls as it is affecting my work and business with it being either reported incorrectly and not being resolved for almost 6 months now. Greatly appreciate your help.
Additional Notes:
This recall has been open for Almost 6 months. The 2020 Dodge charger SRT (specific trim) on NHTSA site shows zero open recalls. But then the vin shows 1 recall which has been open for 6months. I am told by the dealer the SRT trim for it does not have a recall as even NHTSA shows 2020 Dodge Charger SRT (0 recalls) . Please update this to reflect my vin with no open recalls as it is affecting my work and business with it being either reported incorrectly and not being resolved for almost 6 months now. Greatly appreciate your help.
Mfg Campaign: 11609860
Recall Date: Aug 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This recall has been open for Almost 6 months. The 2020 Dodge charger SRT (specific trim) on NHTSA site shows zero open recalls. But then the vin shows 1 recall which has been open for 6months. I am told by the dealer the SRT trim for it does not have a recall as even NHTSA shows 2020 Dodge Charger SRT (0 recalls) . Please update this to reflect my vin with no open recalls as it is affecting my work and business with it being either reported incorrectly and not being resolved for almost 6 months now. Greatly appreciate your help.
Corrective Action:
This recall has been open for Almost 6 months. The 2020 Dodge charger SRT (specific trim) on NHTSA site shows zero open recalls. But then the vin shows 1 recall which has been open for 6months. I am told by the dealer the SRT trim for it does not have a recall as even NHTSA shows 2020 Dodge Charger SRT (0 recalls) . Please update this to reflect my vin with no open recalls as it is affecting my work and business with it being either reported incorrectly and not being resolved for almost 6 months now. Greatly appreciate your help.
Additional Notes:
This recall has been open for Almost 6 months. The 2020 Dodge charger SRT (specific trim) on NHTSA site shows zero open recalls. But then the vin shows 1 recall which has been open for 6months. I am told by the dealer the SRT trim for it does not have a recall as even NHTSA shows 2020 Dodge Charger SRT (0 recalls) . Please update this to reflect my vin with no open recalls as it is affecting my work and business with it being either reported incorrectly and not being resolved for almost 6 months now. Greatly appreciate your help.
Mfg Campaign: 11609860
Recall Date: Aug 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11609731
Recall Date: Aug 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
none of the airbags deployed upon impact. We have not received any notification of fault airbag system recall to date. Nothing was disclosed at time of lease buy out.
Corrective Action:
none of the airbags deployed upon impact. We have not received any notification of fault airbag system recall to date. Nothing was disclosed at time of lease buy out.
Additional Notes:
none of the airbags deployed upon impact. We have not received any notification of fault airbag system recall to date. Nothing was disclosed at time of lease buy out.
Mfg Campaign: 11608290
Recall Date: Aug 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11605874
Recall Date: Aug 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
Risk of death due to gas inhalation, risk of bodily injury due to malfunctioning airbags. Manufacturer does not have a remedy.
Corrective Action:
Risk of death due to gas inhalation, risk of bodily injury due to malfunctioning airbags. Manufacturer does not have a remedy.
Additional Notes:
Risk of death due to gas inhalation, risk of bodily injury due to malfunctioning airbags. Manufacturer does not have a remedy.
Mfg Campaign: 11604571
Recall Date: Jul 25, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
open recall since March and it still has not been resolved. Worried about safety on this vehicle if not fixed.
Corrective Action:
open recall since March and it still has not been resolved. Worried about safety on this vehicle if not fixed.
Additional Notes:
open recall since March and it still has not been resolved. Worried about safety on this vehicle if not fixed.
Mfg Campaign: 11602846
Recall Date: Jul 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11602674
Recall Date: Jul 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
Recall has no remedy since march 2024
Corrective Action:
Recall has no remedy since march 2024
Additional Notes:
Recall has no remedy since march 2024
Mfg Campaign: 11602796
Recall Date: Jul 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2018-2021 Dodge Charger and Chrysler 300 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect. Recall consequences: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury or death.
Corrective Action:
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2018-2021 Dodge Charger and Chrysler 300 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect. Recall consequences: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury or death.
Additional Notes:
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2018-2021 Dodge Charger and Chrysler 300 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect. Recall consequences: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury or death.
Mfg Campaign: 11601996
Recall Date: Jul 14, 2024
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11589371
Recall Date: May 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owned a 2020 Dodge Charger. The contact stated that while driving at 12 MPH and attempting to complete a right turn, the vehicle suddenly began to jerk left to right. As a result, the contact briefly lost control of the vehicle, coming to a complete stop after colliding with a pole that pierced through the vehicle and protruded out from the center console. Upon exiting the vehicle, the contact observed flames emanating from the engine compartment. Local fire services were not called, as the fire had dissipated on its own. The air bags did deploy, but the contact stated that the left curtain side air bag failed to fully deploy, resulting in injury. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A fire report was not filed. A police report was filed, and injuries were reported. The contact transported himself to an area hospital and was treated for a minor concussion and a laceration to his left leg. The manufacturer was notified of the failure, and a case was opened. The failure mileage was unknown.
Corrective Action:
The contact owned a 2020 Dodge Charger. The contact stated that while driving at 12 MPH and attempting to complete a right turn, the vehicle suddenly began to jerk left to right. As a result, the contact briefly lost control of the vehicle, coming to a complete stop after colliding with a pole that pierced through the vehicle and protruded out from the center console. Upon exiting the vehicle, the contact observed flames emanating from the engine compartment. Local fire services were not called, as the fire had dissipated on its own. The air bags did deploy, but the contact stated that the left curtain side air bag failed to fully deploy, resulting in injury. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A fire report was not filed. A police report was filed, and injuries were reported. The contact transported himself to an area hospital and was treated for a minor concussion and a laceration to his left leg. The manufacturer was notified of the failure, and a case was opened. The failure mileage was unknown.
Additional Notes:
The contact owned a 2020 Dodge Charger. The contact stated that while driving at 12 MPH and attempting to complete a right turn, the vehicle suddenly began to jerk left to right. As a result, the contact briefly lost control of the vehicle, coming to a complete stop after colliding with a pole that pierced through the vehicle and protruded out from the center console. Upon exiting the vehicle, the contact observed flames emanating from the engine compartment. Local fire services were not called, as the fire had dissipated on its own. The air bags did deploy, but the contact stated that the left curtain side air bag failed to fully deploy, resulting in injury. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A fire report was not filed. A police report was filed, and injuries were reported. The contact transported himself to an area hospital and was treated for a minor concussion and a laceration to his left leg. The manufacturer was notified of the failure, and a case was opened. The failure mileage was unknown.
Mfg Campaign: 11588128
Recall Date: May 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11581881
Recall Date: Apr 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Water getting into my passenger side headlight after 30,000 miles.
Corrective Action:
Water getting into my passenger side headlight after 30,000 miles.
Additional Notes:
Water getting into my passenger side headlight after 30,000 miles.
Mfg Campaign: 11571347
Recall Date: Feb 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Water getting into my passenger side headlight after 30,000 miles.
Corrective Action:
Water getting into my passenger side headlight after 30,000 miles.
Additional Notes:
Water getting into my passenger side headlight after 30,000 miles.
Mfg Campaign: 11571347
Recall Date: Feb 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Dodge has acknowledged a known issue impacting paddle shift equipped Chargers and Challengers. When using paddle shifters, the engine will downshift when the driver upshifts, sometimes causing torque jerking and acceleration jumps. Dodge says the issue is that the driver is shifting faster than the computer is processing the shift, which is absurd. Beyond the obvious hazard this creates, it's also causing unnecessary wear on the engine due to over revving. This is a major safety concern.
Corrective Action:
Dodge has acknowledged a known issue impacting paddle shift equipped Chargers and Challengers. When using paddle shifters, the engine will downshift when the driver upshifts, sometimes causing torque jerking and acceleration jumps. Dodge says the issue is that the driver is shifting faster than the computer is processing the shift, which is absurd. Beyond the obvious hazard this creates, it's also causing unnecessary wear on the engine due to over revving. This is a major safety concern.
Additional Notes:
Dodge has acknowledged a known issue impacting paddle shift equipped Chargers and Challengers. When using paddle shifters, the engine will downshift when the driver upshifts, sometimes causing torque jerking and acceleration jumps. Dodge says the issue is that the driver is shifting faster than the computer is processing the shift, which is absurd. Beyond the obvious hazard this creates, it's also causing unnecessary wear on the engine due to over revving. This is a major safety concern.
Mfg Campaign: 11568295
Recall Date: Jan 28, 2024
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2020 Dodge Charger. The contact stated that the windshield sealant on both the driver’s and passenger’s side of the windshield had begun to separate from the body of the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 21V516000 (Visibility) and linked the recall to the failure however, the VIN was not included. The dealer was notified of the recall and the contact was informed that VIN vehicle was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 14,000.
Corrective Action:
The contact owns a 2020 Dodge Charger. The contact stated that the windshield sealant on both the driver’s and passenger’s side of the windshield had begun to separate from the body of the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 21V516000 (Visibility) and linked the recall to the failure however, the VIN was not included. The dealer was notified of the recall and the contact was informed that VIN vehicle was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 14,000.
Additional Notes:
The contact owns a 2020 Dodge Charger. The contact stated that the windshield sealant on both the driver’s and passenger’s side of the windshield had begun to separate from the body of the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 21V516000 (Visibility) and linked the recall to the failure however, the VIN was not included. The dealer was notified of the recall and the contact was informed that VIN vehicle was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 14,000.
Mfg Campaign: 11559876
Recall Date: Dec 13, 2023
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
The contact owns a 2020 Dodge Charger. The contact stated that on several occasions while driving at various speeds, the vehicle started to shake abnormally. There was no warning light illuminated. The contact stated that while washing the vehicle, he noticed that the front driver’s side door beam was bent. The vehicle was taken to the dealer where it was diagnosed that the front driver’s side door needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximate 26,000.
Corrective Action:
The contact owns a 2020 Dodge Charger. The contact stated that on several occasions while driving at various speeds, the vehicle started to shake abnormally. There was no warning light illuminated. The contact stated that while washing the vehicle, he noticed that the front driver’s side door beam was bent. The vehicle was taken to the dealer where it was diagnosed that the front driver’s side door needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximate 26,000.
Additional Notes:
The contact owns a 2020 Dodge Charger. The contact stated that on several occasions while driving at various speeds, the vehicle started to shake abnormally. There was no warning light illuminated. The contact stated that while washing the vehicle, he noticed that the front driver’s side door beam was bent. The vehicle was taken to the dealer where it was diagnosed that the front driver’s side door needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximate 26,000.
Mfg Campaign: 11537516
Recall Date: Aug 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
August 1st 2023, my vehicle was parked in my driveway, approx 1pm PST, i heard a loud bang come from outside. I went to the vehicle and found that the cylinder that would normally hold air for hte side curtain airbag had exploded inside of the vehicle. It sent metal shrapnel all over the interiour of the cabin, into the drivers headrest and then thru the roof of the vehicle. The airbag did NOT deploy only the metal cylinder exploded. The car was not running, and had not run all day, there is no dash lights prior or after the explosion. I spoke to Dodge who opened a case internally and advised i take it to my dealer.
Corrective Action:
August 1st 2023, my vehicle was parked in my driveway, approx 1pm PST, i heard a loud bang come from outside. I went to the vehicle and found that the cylinder that would normally hold air for hte side curtain airbag had exploded inside of the vehicle. It sent metal shrapnel all over the interiour of the cabin, into the drivers headrest and then thru the roof of the vehicle. The airbag did NOT deploy only the metal cylinder exploded. The car was not running, and had not run all day, there is no dash lights prior or after the explosion. I spoke to Dodge who opened a case internally and advised i take it to my dealer.
Additional Notes:
August 1st 2023, my vehicle was parked in my driveway, approx 1pm PST, i heard a loud bang come from outside. I went to the vehicle and found that the cylinder that would normally hold air for hte side curtain airbag had exploded inside of the vehicle. It sent metal shrapnel all over the interiour of the cabin, into the drivers headrest and then thru the roof of the vehicle. The airbag did NOT deploy only the metal cylinder exploded. The car was not running, and had not run all day, there is no dash lights prior or after the explosion. I spoke to Dodge who opened a case internally and advised i take it to my dealer.
Mfg Campaign: 11536026
Recall Date: Aug 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
On July 1, 2023, I was driving on the I-20 going approximately 70 mph close to mile marker 167 in Talladega County, Alabama, when something hit my windshield causing me to swerve off the road and hitting the side railing. The the front end and the driver's side of the vehicle was smashed in and my vehicle was totaled. However, none of the airbags in my 2020 Dodge Charger ever deployed. I did not require medical assistance immediately after the accident, but my concern is that the airbags should have deployed during the accident during the accident. By the airbags not going off my safety was put at risk. If this is a problem in other 2020 Dodge Chargers other people's safety is being put at risk. The vehicle was inspected by my insurance, Progressive, for property damage evaluation. They concluded that the vehicle was totaled. There were no signs or warnings prior to the accident that there was an issue with the airbags. I have also checked for recalls using the vehicle's VIN and there were no safety recalls.
Corrective Action:
On July 1, 2023, I was driving on the I-20 going approximately 70 mph close to mile marker 167 in Talladega County, Alabama, when something hit my windshield causing me to swerve off the road and hitting the side railing. The the front end and the driver's side of the vehicle was smashed in and my vehicle was totaled. However, none of the airbags in my 2020 Dodge Charger ever deployed. I did not require medical assistance immediately after the accident, but my concern is that the airbags should have deployed during the accident during the accident. By the airbags not going off my safety was put at risk. If this is a problem in other 2020 Dodge Chargers other people's safety is being put at risk. The vehicle was inspected by my insurance, Progressive, for property damage evaluation. They concluded that the vehicle was totaled. There were no signs or warnings prior to the accident that there was an issue with the airbags. I have also checked for recalls using the vehicle's VIN and there were no safety recalls.
Additional Notes:
On July 1, 2023, I was driving on the I-20 going approximately 70 mph close to mile marker 167 in Talladega County, Alabama, when something hit my windshield causing me to swerve off the road and hitting the side railing. The the front end and the driver's side of the vehicle was smashed in and my vehicle was totaled. However, none of the airbags in my 2020 Dodge Charger ever deployed. I did not require medical assistance immediately after the accident, but my concern is that the airbags should have deployed during the accident during the accident. By the airbags not going off my safety was put at risk. If this is a problem in other 2020 Dodge Chargers other people's safety is being put at risk. The vehicle was inspected by my insurance, Progressive, for property damage evaluation. They concluded that the vehicle was totaled. There were no signs or warnings prior to the accident that there was an issue with the airbags. I have also checked for recalls using the vehicle's VIN and there were no safety recalls.
Mfg Campaign: 11532239
Recall Date: Jul 14, 2023
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