Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc) (stellantis)
Safety Issue:
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2018-2021 Dodge Charger and Chrysler 300 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19B
Recall Date: Mar 14, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Challenger, Dodge Charger, and Chrysler 300 vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y47
Recall Date: Jul 8, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Dodge Charger Pursuit vehicles equipped with a "stealth mode." When stealth mode is selected, the backup camera rearview image will not display when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W62
Recall Date: Aug 27, 2020
Consumer Complaints
62 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
My car begin to run hot. I bought my car into the dealer the next day. There is oil mix with the coolant. No warning light came on. According to the mechanic, I need a new engine.
Corrective Action:
My car begin to run hot. I bought my car into the dealer the next day. There is oil mix with the coolant. No warning light came on. According to the mechanic, I need a new engine.
Additional Notes:
My car begin to run hot. I bought my car into the dealer the next day. There is oil mix with the coolant. No warning light came on. According to the mechanic, I need a new engine.
Mfg Campaign: 11527741
Recall Date: Jun 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My car begin to run hot. I bought my car into the dealer the next day. There is oil mix with the coolant. No warning light came on. According to the mechanic, I need a new engine.
Corrective Action:
My car begin to run hot. I bought my car into the dealer the next day. There is oil mix with the coolant. No warning light came on. According to the mechanic, I need a new engine.
Additional Notes:
My car begin to run hot. I bought my car into the dealer the next day. There is oil mix with the coolant. No warning light came on. According to the mechanic, I need a new engine.
Mfg Campaign: 11527741
Recall Date: Jun 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
I was in a car accident. A woman hit my car in the drivers door at 40mph straight into the door. My air bags did NOT deploy. None of them deployed at all. The manufacturer was no help to me at all. I was injured in the car accident.
Corrective Action:
I was in a car accident. A woman hit my car in the drivers door at 40mph straight into the door. My air bags did NOT deploy. None of them deployed at all. The manufacturer was no help to me at all. I was injured in the car accident.
Additional Notes:
I was in a car accident. A woman hit my car in the drivers door at 40mph straight into the door. My air bags did NOT deploy. None of them deployed at all. The manufacturer was no help to me at all. I was injured in the car accident.
Mfg Campaign: 11503306
Recall Date: Jan 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was in a car accident. A woman hit my car in the drivers door at 40mph straight into the door. My air bags did NOT deploy. None of them deployed at all. The manufacturer was no help to me at all. I was injured in the car accident.
Corrective Action:
I was in a car accident. A woman hit my car in the drivers door at 40mph straight into the door. My air bags did NOT deploy. None of them deployed at all. The manufacturer was no help to me at all. I was injured in the car accident.
Additional Notes:
I was in a car accident. A woman hit my car in the drivers door at 40mph straight into the door. My air bags did NOT deploy. None of them deployed at all. The manufacturer was no help to me at all. I was injured in the car accident.
Mfg Campaign: 11503306
Recall Date: Jan 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2020 Dodge Charger. The contact stated while driving 20 MPH, the contact was struck on the front driver door, causing severe injuries to the contact who was taken to the hospital by ambulance, and severe damage to the vehicle. The air bags did not deploy. The vehicle was towed to a collision center. A police report was filed. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 42,000.
Corrective Action:
The contact owns a 2020 Dodge Charger. The contact stated while driving 20 MPH, the contact was struck on the front driver door, causing severe injuries to the contact who was taken to the hospital by ambulance, and severe damage to the vehicle. The air bags did not deploy. The vehicle was towed to a collision center. A police report was filed. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 42,000.
Additional Notes:
The contact owns a 2020 Dodge Charger. The contact stated while driving 20 MPH, the contact was struck on the front driver door, causing severe injuries to the contact who was taken to the hospital by ambulance, and severe damage to the vehicle. The air bags did not deploy. The vehicle was towed to a collision center. A police report was filed. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 42,000.
Mfg Campaign: 11496766
Recall Date: Dec 9, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was stopped in break down lane and a ford f150 going about 60mph slammed into the back of me and spun my charger into a jersey barrier. Not 1 airbag deployed. If it had deployed it could have prevented my fiancé from splitting his head open on impact
Corrective Action:
I was stopped in break down lane and a ford f150 going about 60mph slammed into the back of me and spun my charger into a jersey barrier. Not 1 airbag deployed. If it had deployed it could have prevented my fiancé from splitting his head open on impact
Additional Notes:
I was stopped in break down lane and a ford f150 going about 60mph slammed into the back of me and spun my charger into a jersey barrier. Not 1 airbag deployed. If it had deployed it could have prevented my fiancé from splitting his head open on impact
Mfg Campaign: 11492356
Recall Date: Nov 4, 2022
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Through conversations with a Dodge Certified Tech, this is ongoing and known issue with Dodge (RAM) trucks, dodge chargers etc. Curious as to why a safety recall has not been issued, with reports and complaints found online spanning back 2-3 years now. My car, after just 2 years of ownership, the windshield wipers have failed in operation. For 1 month, intermittent wiper functions were non-existent, 3 clicks would only get me "on all the time, slow speed", nothing else. As of yesterday 11/01/22, when I used turn signals to change lanes on highway, my wipers turned on to slow speed and would not shut off. (Turn signals and wipers on same lever, left side of steering column). I have had to pull the relay/fuse for wipers to get them to shut off. As I understand it, per NC state law, as part of safety inspection, windshield wipers have to be operational for it to be legal on the roadway. So now I am potentially operating a vehicle that should not be on the roadway. Dealership can't get me into a shop until 1 week or more out, no guarantee on parts due to manufacturing delays and backorders. Another note, my car insurance company refuses to allow me a rental vehicle, when I pay hundreds of dollars every year, with no filed claims. This issue should be looked into for a safety recall, with a number of reports being shown, and within some states, legally takes the vehicle off the road, unable to be driven. Thank you for your time and consideration.
Corrective Action:
Through conversations with a Dodge Certified Tech, this is ongoing and known issue with Dodge (RAM) trucks, dodge chargers etc. Curious as to why a safety recall has not been issued, with reports and complaints found online spanning back 2-3 years now. My car, after just 2 years of ownership, the windshield wipers have failed in operation. For 1 month, intermittent wiper functions were non-existent, 3 clicks would only get me "on all the time, slow speed", nothing else. As of yesterday 11/01/22, when I used turn signals to change lanes on highway, my wipers turned on to slow speed and would not shut off. (Turn signals and wipers on same lever, left side of steering column). I have had to pull the relay/fuse for wipers to get them to shut off. As I understand it, per NC state law, as part of safety inspection, windshield wipers have to be operational for it to be legal on the roadway. So now I am potentially operating a vehicle that should not be on the roadway. Dealership can't get me into a shop until 1 week or more out, no guarantee on parts due to manufacturing delays and backorders. Another note, my car insurance company refuses to allow me a rental vehicle, when I pay hundreds of dollars every year, with no filed claims. This issue should be looked into for a safety recall, with a number of reports being shown, and within some states, legally takes the vehicle off the road, unable to be driven. Thank you for your time and consideration.
Additional Notes:
Through conversations with a Dodge Certified Tech, this is ongoing and known issue with Dodge (RAM) trucks, dodge chargers etc. Curious as to why a safety recall has not been issued, with reports and complaints found online spanning back 2-3 years now. My car, after just 2 years of ownership, the windshield wipers have failed in operation. For 1 month, intermittent wiper functions were non-existent, 3 clicks would only get me "on all the time, slow speed", nothing else. As of yesterday 11/01/22, when I used turn signals to change lanes on highway, my wipers turned on to slow speed and would not shut off. (Turn signals and wipers on same lever, left side of steering column). I have had to pull the relay/fuse for wipers to get them to shut off. As I understand it, per NC state law, as part of safety inspection, windshield wipers have to be operational for it to be legal on the roadway. So now I am potentially operating a vehicle that should not be on the roadway. Dealership can't get me into a shop until 1 week or more out, no guarantee on parts due to manufacturing delays and backorders. Another note, my car insurance company refuses to allow me a rental vehicle, when I pay hundreds of dollars every year, with no filed claims. This issue should be looked into for a safety recall, with a number of reports being shown, and within some states, legally takes the vehicle off the road, unable to be driven. Thank you for your time and consideration.
Mfg Campaign: 11491917
Recall Date: Nov 2, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Through conversations with a Dodge Certified Tech, this is ongoing and known issue with Dodge (RAM) trucks, dodge chargers etc. Curious as to why a safety recall has not been issued, with reports and complaints found online spanning back 2-3 years now. My car, after just 2 years of ownership, the windshield wipers have failed in operation. For 1 month, intermittent wiper functions were non-existent, 3 clicks would only get me "on all the time, slow speed", nothing else. As of yesterday 11/01/22, when I used turn signals to change lanes on highway, my wipers turned on to slow speed and would not shut off. (Turn signals and wipers on same lever, left side of steering column). I have had to pull the relay/fuse for wipers to get them to shut off. As I understand it, per NC state law, as part of safety inspection, windshield wipers have to be operational for it to be legal on the roadway. So now I am potentially operating a vehicle that should not be on the roadway. Dealership can't get me into a shop until 1 week or more out, no guarantee on parts due to manufacturing delays and backorders. Another note, my car insurance company refuses to allow me a rental vehicle, when I pay hundreds of dollars every year, with no filed claims. This issue should be looked into for a safety recall, with a number of reports being shown, and within some states, legally takes the vehicle off the road, unable to be driven. Thank you for your time and consideration.
Corrective Action:
Through conversations with a Dodge Certified Tech, this is ongoing and known issue with Dodge (RAM) trucks, dodge chargers etc. Curious as to why a safety recall has not been issued, with reports and complaints found online spanning back 2-3 years now. My car, after just 2 years of ownership, the windshield wipers have failed in operation. For 1 month, intermittent wiper functions were non-existent, 3 clicks would only get me "on all the time, slow speed", nothing else. As of yesterday 11/01/22, when I used turn signals to change lanes on highway, my wipers turned on to slow speed and would not shut off. (Turn signals and wipers on same lever, left side of steering column). I have had to pull the relay/fuse for wipers to get them to shut off. As I understand it, per NC state law, as part of safety inspection, windshield wipers have to be operational for it to be legal on the roadway. So now I am potentially operating a vehicle that should not be on the roadway. Dealership can't get me into a shop until 1 week or more out, no guarantee on parts due to manufacturing delays and backorders. Another note, my car insurance company refuses to allow me a rental vehicle, when I pay hundreds of dollars every year, with no filed claims. This issue should be looked into for a safety recall, with a number of reports being shown, and within some states, legally takes the vehicle off the road, unable to be driven. Thank you for your time and consideration.
Additional Notes:
Through conversations with a Dodge Certified Tech, this is ongoing and known issue with Dodge (RAM) trucks, dodge chargers etc. Curious as to why a safety recall has not been issued, with reports and complaints found online spanning back 2-3 years now. My car, after just 2 years of ownership, the windshield wipers have failed in operation. For 1 month, intermittent wiper functions were non-existent, 3 clicks would only get me "on all the time, slow speed", nothing else. As of yesterday 11/01/22, when I used turn signals to change lanes on highway, my wipers turned on to slow speed and would not shut off. (Turn signals and wipers on same lever, left side of steering column). I have had to pull the relay/fuse for wipers to get them to shut off. As I understand it, per NC state law, as part of safety inspection, windshield wipers have to be operational for it to be legal on the roadway. So now I am potentially operating a vehicle that should not be on the roadway. Dealership can't get me into a shop until 1 week or more out, no guarantee on parts due to manufacturing delays and backorders. Another note, my car insurance company refuses to allow me a rental vehicle, when I pay hundreds of dollars every year, with no filed claims. This issue should be looked into for a safety recall, with a number of reports being shown, and within some states, legally takes the vehicle off the road, unable to be driven. Thank you for your time and consideration.
Mfg Campaign: 11491917
Recall Date: Nov 2, 2022
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
Daughter was in accident head on and loss control of car, couldn’t stop because KNEE AIR BAG deployed and wouldn’t allow her to step on brake. The car finally stopped from engine damage after about 200 yards but she almost went into oncoming traffic because she was unable to push the brake down. VERY UNSAFE
Corrective Action:
Daughter was in accident head on and loss control of car, couldn’t stop because KNEE AIR BAG deployed and wouldn’t allow her to step on brake. The car finally stopped from engine damage after about 200 yards but she almost went into oncoming traffic because she was unable to push the brake down. VERY UNSAFE
Additional Notes:
Daughter was in accident head on and loss control of car, couldn’t stop because KNEE AIR BAG deployed and wouldn’t allow her to step on brake. The car finally stopped from engine damage after about 200 yards but she almost went into oncoming traffic because she was unable to push the brake down. VERY UNSAFE
Mfg Campaign: 11470459
Recall Date: Jun 22, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While traveling on the highway at approx. 70mph at night the vehicle shutdown completely resulting in the loss of throttle, power steering and lights. This is an safety issue that can cause death or serious bodily harm to the driver and other drivers along a motorway as the vehicle is no longer able to be seen in low light situations and the vehicle is unable to be properly controlled due to the loss of power steering. Issue was deemed due to loose bolts for the power distribution center.
Corrective Action:
While traveling on the highway at approx. 70mph at night the vehicle shutdown completely resulting in the loss of throttle, power steering and lights. This is an safety issue that can cause death or serious bodily harm to the driver and other drivers along a motorway as the vehicle is no longer able to be seen in low light situations and the vehicle is unable to be properly controlled due to the loss of power steering. Issue was deemed due to loose bolts for the power distribution center.
Additional Notes:
While traveling on the highway at approx. 70mph at night the vehicle shutdown completely resulting in the loss of throttle, power steering and lights. This is an safety issue that can cause death or serious bodily harm to the driver and other drivers along a motorway as the vehicle is no longer able to be seen in low light situations and the vehicle is unable to be properly controlled due to the loss of power steering. Issue was deemed due to loose bolts for the power distribution center.
Mfg Campaign: 11453434
Recall Date: Feb 22, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
While traveling on the highway at approx. 70mph at night the vehicle shutdown completely resulting in the loss of throttle, power steering and lights. This is an safety issue that can cause death or serious bodily harm to the driver and other drivers along a motorway as the vehicle is no longer able to be seen in low light situations and the vehicle is unable to be properly controlled due to the loss of power steering. Issue was deemed due to loose bolts for the power distribution center.
Corrective Action:
While traveling on the highway at approx. 70mph at night the vehicle shutdown completely resulting in the loss of throttle, power steering and lights. This is an safety issue that can cause death or serious bodily harm to the driver and other drivers along a motorway as the vehicle is no longer able to be seen in low light situations and the vehicle is unable to be properly controlled due to the loss of power steering. Issue was deemed due to loose bolts for the power distribution center.
Additional Notes:
While traveling on the highway at approx. 70mph at night the vehicle shutdown completely resulting in the loss of throttle, power steering and lights. This is an safety issue that can cause death or serious bodily harm to the driver and other drivers along a motorway as the vehicle is no longer able to be seen in low light situations and the vehicle is unable to be properly controlled due to the loss of power steering. Issue was deemed due to loose bolts for the power distribution center.
Mfg Campaign: 11453434
Recall Date: Feb 22, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While traveling on the highway at approx. 70mph at night the vehicle shutdown completely resulting in the loss of throttle, power steering and lights. This is an safety issue that can cause death or serious bodily harm to the driver and other drivers along a motorway as the vehicle is no longer able to be seen in low light situations and the vehicle is unable to be properly controlled due to the loss of power steering. Issue was deemed due to loose bolts for the power distribution center.
Corrective Action:
While traveling on the highway at approx. 70mph at night the vehicle shutdown completely resulting in the loss of throttle, power steering and lights. This is an safety issue that can cause death or serious bodily harm to the driver and other drivers along a motorway as the vehicle is no longer able to be seen in low light situations and the vehicle is unable to be properly controlled due to the loss of power steering. Issue was deemed due to loose bolts for the power distribution center.
Additional Notes:
While traveling on the highway at approx. 70mph at night the vehicle shutdown completely resulting in the loss of throttle, power steering and lights. This is an safety issue that can cause death or serious bodily harm to the driver and other drivers along a motorway as the vehicle is no longer able to be seen in low light situations and the vehicle is unable to be properly controlled due to the loss of power steering. Issue was deemed due to loose bolts for the power distribution center.
Mfg Campaign: 11453434
Recall Date: Feb 22, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This was a rental car from Enterprise. It has a sunroof that suddenly exploded while we were on the interstate.
Corrective Action:
This was a rental car from Enterprise. It has a sunroof that suddenly exploded while we were on the interstate.
Additional Notes:
This was a rental car from Enterprise. It has a sunroof that suddenly exploded while we were on the interstate.
Mfg Campaign: 11447354
Recall Date: Jan 13, 2022
Chrysler (fca Us, Llc)
Defect Description:
TIRES
Potential Consequences:
The contact owns a 2020 Dodge Charger equipped with Pirelli Tires, Tire Line: PZero A/S, Tire Size: 305/35/R20, DOT Number: JRCDW541. The contact stated that there were cracks on the tread and in between the grooves of the tread on the tires. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was approximately 10,000.
Corrective Action:
The contact owns a 2020 Dodge Charger equipped with Pirelli Tires, Tire Line: PZero A/S, Tire Size: 305/35/R20, DOT Number: JRCDW541. The contact stated that there were cracks on the tread and in between the grooves of the tread on the tires. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was approximately 10,000.
Additional Notes:
The contact owns a 2020 Dodge Charger equipped with Pirelli Tires, Tire Line: PZero A/S, Tire Size: 305/35/R20, DOT Number: JRCDW541. The contact stated that there were cracks on the tread and in between the grooves of the tread on the tires. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was approximately 10,000.
Mfg Campaign: 11440549
Recall Date: Nov 15, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
While driving at highway speed, 40-50mph during heavy rain; encountered a puddle, the plastic belly pan just forward of the rear axle acted as a scoop and took on water. This resulted in the belly pan bolt being ripped from the structure of the vehicle. The belly pan then folded under the car and was dragged. I had this fixed under warranty. During the next heavy rain, I again hit a puddle, the bolt was ripped from the structure again. Luckily both times I was able to slow to a stop. However I believe this presents a serious hazard at freeway speeds of +65mph, where the entire belly pan can disintegrate and fly off into traffic. This is a defect in design and does not hold up to normal wear. It presents a very significant problem. When looking at car forums, it appears this problem is wide spread and presents a very real risk of hurting someone.
Corrective Action:
While driving at highway speed, 40-50mph during heavy rain; encountered a puddle, the plastic belly pan just forward of the rear axle acted as a scoop and took on water. This resulted in the belly pan bolt being ripped from the structure of the vehicle. The belly pan then folded under the car and was dragged. I had this fixed under warranty. During the next heavy rain, I again hit a puddle, the bolt was ripped from the structure again. Luckily both times I was able to slow to a stop. However I believe this presents a serious hazard at freeway speeds of +65mph, where the entire belly pan can disintegrate and fly off into traffic. This is a defect in design and does not hold up to normal wear. It presents a very significant problem. When looking at car forums, it appears this problem is wide spread and presents a very real risk of hurting someone.
Additional Notes:
While driving at highway speed, 40-50mph during heavy rain; encountered a puddle, the plastic belly pan just forward of the rear axle acted as a scoop and took on water. This resulted in the belly pan bolt being ripped from the structure of the vehicle. The belly pan then folded under the car and was dragged. I had this fixed under warranty. During the next heavy rain, I again hit a puddle, the bolt was ripped from the structure again. Luckily both times I was able to slow to a stop. However I believe this presents a serious hazard at freeway speeds of +65mph, where the entire belly pan can disintegrate and fly off into traffic. This is a defect in design and does not hold up to normal wear. It presents a very significant problem. When looking at car forums, it appears this problem is wide spread and presents a very real risk of hurting someone.
Mfg Campaign: 11438853
Recall Date: Nov 1, 2021
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact's son owns a 2020 Dodge Charger. The contact stated while his son was driving 40 MPH, when another vehicle was making a turn and collided with the front driver side of the vehicle. The contact stated another vehicle pushed his son's vehicle across 10 meters and crashed into a wall. The air bags did not deploy. The driver (son) sustained injuries on his neck and back but did not seek medical attention on the day of the incident. A police report was filed. The vehicle was towed to a body shop. The contact stated the following day, the driver sought medical attention at an urgent care. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was unknown.
Corrective Action:
The contact's son owns a 2020 Dodge Charger. The contact stated while his son was driving 40 MPH, when another vehicle was making a turn and collided with the front driver side of the vehicle. The contact stated another vehicle pushed his son's vehicle across 10 meters and crashed into a wall. The air bags did not deploy. The driver (son) sustained injuries on his neck and back but did not seek medical attention on the day of the incident. A police report was filed. The vehicle was towed to a body shop. The contact stated the following day, the driver sought medical attention at an urgent care. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was unknown.
Additional Notes:
The contact's son owns a 2020 Dodge Charger. The contact stated while his son was driving 40 MPH, when another vehicle was making a turn and collided with the front driver side of the vehicle. The contact stated another vehicle pushed his son's vehicle across 10 meters and crashed into a wall. The air bags did not deploy. The driver (son) sustained injuries on his neck and back but did not seek medical attention on the day of the incident. A police report was filed. The vehicle was towed to a body shop. The contact stated the following day, the driver sought medical attention at an urgent care. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was unknown.
Mfg Campaign: 11429710
Recall Date: Aug 19, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
STARTED WITH RADIO AND DASH GAUGES RESETTING TO ZERO WHILE DRIVING. MOST RECENTLY, THE CAR RESTARTED WHILE DRIVING. DURING THE RESTART THE CAR CAME TO A COMPLETE HALT. THIS IS AN INTERMITTENT ISSUE ON A CAR LESS THAN 6 MONTHS OLD AND JUST AT 3,500. AS THIS IS INTERMITTENT, DIFFICULT TO TELL WHAT CAUSES THIS PROBLEM. PROBLEMS HAVE BEEN GOING ON FOR OVER A MONTH. DATE CHOSEN WAS THE DATE THE CAR ACTUALLY PERFORM A COMPLETE RESTART AND MAKING IT A SEVERE SAFETY ISSUE.
Corrective Action:
STARTED WITH RADIO AND DASH GAUGES RESETTING TO ZERO WHILE DRIVING. MOST RECENTLY, THE CAR RESTARTED WHILE DRIVING. DURING THE RESTART THE CAR CAME TO A COMPLETE HALT. THIS IS AN INTERMITTENT ISSUE ON A CAR LESS THAN 6 MONTHS OLD AND JUST AT 3,500. AS THIS IS INTERMITTENT, DIFFICULT TO TELL WHAT CAUSES THIS PROBLEM. PROBLEMS HAVE BEEN GOING ON FOR OVER A MONTH. DATE CHOSEN WAS THE DATE THE CAR ACTUALLY PERFORM A COMPLETE RESTART AND MAKING IT A SEVERE SAFETY ISSUE.
Additional Notes:
STARTED WITH RADIO AND DASH GAUGES RESETTING TO ZERO WHILE DRIVING. MOST RECENTLY, THE CAR RESTARTED WHILE DRIVING. DURING THE RESTART THE CAR CAME TO A COMPLETE HALT. THIS IS AN INTERMITTENT ISSUE ON A CAR LESS THAN 6 MONTHS OLD AND JUST AT 3,500. AS THIS IS INTERMITTENT, DIFFICULT TO TELL WHAT CAUSES THIS PROBLEM. PROBLEMS HAVE BEEN GOING ON FOR OVER A MONTH. DATE CHOSEN WAS THE DATE THE CAR ACTUALLY PERFORM A COMPLETE RESTART AND MAKING IT A SEVERE SAFETY ISSUE.
Mfg Campaign: 11407743
Recall Date: Apr 12, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
STARTED WITH RADIO AND DASH GAUGES RESETTING TO ZERO WHILE DRIVING. MOST RECENTLY, THE CAR RESTARTED WHILE DRIVING. DURING THE RESTART THE CAR CAME TO A COMPLETE HALT. THIS IS AN INTERMITTENT ISSUE ON A CAR LESS THAN 6 MONTHS OLD AND JUST AT 3,500. AS THIS IS INTERMITTENT, DIFFICULT TO TELL WHAT CAUSES THIS PROBLEM. PROBLEMS HAVE BEEN GOING ON FOR OVER A MONTH. DATE CHOSEN WAS THE DATE THE CAR ACTUALLY PERFORM A COMPLETE RESTART AND MAKING IT A SEVERE SAFETY ISSUE.
Corrective Action:
STARTED WITH RADIO AND DASH GAUGES RESETTING TO ZERO WHILE DRIVING. MOST RECENTLY, THE CAR RESTARTED WHILE DRIVING. DURING THE RESTART THE CAR CAME TO A COMPLETE HALT. THIS IS AN INTERMITTENT ISSUE ON A CAR LESS THAN 6 MONTHS OLD AND JUST AT 3,500. AS THIS IS INTERMITTENT, DIFFICULT TO TELL WHAT CAUSES THIS PROBLEM. PROBLEMS HAVE BEEN GOING ON FOR OVER A MONTH. DATE CHOSEN WAS THE DATE THE CAR ACTUALLY PERFORM A COMPLETE RESTART AND MAKING IT A SEVERE SAFETY ISSUE.
Additional Notes:
STARTED WITH RADIO AND DASH GAUGES RESETTING TO ZERO WHILE DRIVING. MOST RECENTLY, THE CAR RESTARTED WHILE DRIVING. DURING THE RESTART THE CAR CAME TO A COMPLETE HALT. THIS IS AN INTERMITTENT ISSUE ON A CAR LESS THAN 6 MONTHS OLD AND JUST AT 3,500. AS THIS IS INTERMITTENT, DIFFICULT TO TELL WHAT CAUSES THIS PROBLEM. PROBLEMS HAVE BEEN GOING ON FOR OVER A MONTH. DATE CHOSEN WAS THE DATE THE CAR ACTUALLY PERFORM A COMPLETE RESTART AND MAKING IT A SEVERE SAFETY ISSUE.
Mfg Campaign: 11407743
Recall Date: Apr 12, 2021
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
I BOUGHT A 2020 DODGE CHARGER IN JANUARY. THE PASSENGER SEAT IS MANUEL AND THE LUMBAR SUPPORT IS EXTEDED TO THE FULLEST. THERE IS NO RELEASE TO BE FOUND. WHEN I BOUGHT THE CAR THE SALESMAN SAID THERE WAS AN ADJUSTMENT LEVEL SOMEWHERE. YOU ARE UNABLE TO SIT BACK CORRECTLY BECAUSE OF THIS. IF YOU HAVE TO SLAM ON THE BRAKES, YOUR HEAD COULD HIT THE DASH EVEN WHEN YOU HAVE YOUR SEATBELT ON. YOU ARE UNABLE TO SIT BACK IN THIS SEAT YOU HAVE TO LEAN FORWARD.
Corrective Action:
I BOUGHT A 2020 DODGE CHARGER IN JANUARY. THE PASSENGER SEAT IS MANUEL AND THE LUMBAR SUPPORT IS EXTEDED TO THE FULLEST. THERE IS NO RELEASE TO BE FOUND. WHEN I BOUGHT THE CAR THE SALESMAN SAID THERE WAS AN ADJUSTMENT LEVEL SOMEWHERE. YOU ARE UNABLE TO SIT BACK CORRECTLY BECAUSE OF THIS. IF YOU HAVE TO SLAM ON THE BRAKES, YOUR HEAD COULD HIT THE DASH EVEN WHEN YOU HAVE YOUR SEATBELT ON. YOU ARE UNABLE TO SIT BACK IN THIS SEAT YOU HAVE TO LEAN FORWARD.
Additional Notes:
I BOUGHT A 2020 DODGE CHARGER IN JANUARY. THE PASSENGER SEAT IS MANUEL AND THE LUMBAR SUPPORT IS EXTEDED TO THE FULLEST. THERE IS NO RELEASE TO BE FOUND. WHEN I BOUGHT THE CAR THE SALESMAN SAID THERE WAS AN ADJUSTMENT LEVEL SOMEWHERE. YOU ARE UNABLE TO SIT BACK CORRECTLY BECAUSE OF THIS. IF YOU HAVE TO SLAM ON THE BRAKES, YOUR HEAD COULD HIT THE DASH EVEN WHEN YOU HAVE YOUR SEATBELT ON. YOU ARE UNABLE TO SIT BACK IN THIS SEAT YOU HAVE TO LEAN FORWARD.
Mfg Campaign: 11403570
Recall Date: Mar 17, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I HEARD A CAR RUNNING OUTSIDE WHEN I CHECKED IT WAS THE CHARGER IT WAS ON IT TURNED ON BY ITSELF
Corrective Action:
I HEARD A CAR RUNNING OUTSIDE WHEN I CHECKED IT WAS THE CHARGER IT WAS ON IT TURNED ON BY ITSELF
Additional Notes:
I HEARD A CAR RUNNING OUTSIDE WHEN I CHECKED IT WAS THE CHARGER IT WAS ON IT TURNED ON BY ITSELF
Mfg Campaign: 11389544
Recall Date: Jan 23, 2021
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Valencia, CA • 36 yrs
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