Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 94B
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z48
Recall Date: Jun 9, 2022
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Consumer Complaints
296 ComplaintsChrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
69000 MILES, CHECK ENGINE LIGHT CAME ON. CODES P0440 WAS THROWN 2X. I ALREADY REPLACED PURGE VALVE AT MY OWN COST. I ALSO INFORMED DODGE. THEY WON'T FIX IT UNLESS I PAY FOR DIAGNOSIS. WHICH I ALREADY HAD ONE DONE. ALSO HEADLIGHT BULB DROPPED AT 38K MILES AND I INFORMED DODGE AND MECHANIC. SHE SAID I DIDN'T HAVE THE WARRANTY ON IT AND THEY WOULDN'T REPLACE UNLESS I PAID FULL COST
Corrective Action:
69000 MILES, CHECK ENGINE LIGHT CAME ON. CODES P0440 WAS THROWN 2X. I ALREADY REPLACED PURGE VALVE AT MY OWN COST. I ALSO INFORMED DODGE. THEY WON'T FIX IT UNLESS I PAY FOR DIAGNOSIS. WHICH I ALREADY HAD ONE DONE. ALSO HEADLIGHT BULB DROPPED AT 38K MILES AND I INFORMED DODGE AND MECHANIC. SHE SAID I DIDN'T HAVE THE WARRANTY ON IT AND THEY WOULDN'T REPLACE UNLESS I PAID FULL COST
Additional Notes:
69000 MILES, CHECK ENGINE LIGHT CAME ON. CODES P0440 WAS THROWN 2X. I ALREADY REPLACED PURGE VALVE AT MY OWN COST. I ALSO INFORMED DODGE. THEY WON'T FIX IT UNLESS I PAY FOR DIAGNOSIS. WHICH I ALREADY HAD ONE DONE. ALSO HEADLIGHT BULB DROPPED AT 38K MILES AND I INFORMED DODGE AND MECHANIC. SHE SAID I DIDN'T HAVE THE WARRANTY ON IT AND THEY WOULDN'T REPLACE UNLESS I PAID FULL COST
Mfg Campaign: 11350522
Recall Date: Aug 20, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE VEHICLE HAS SEVERE RADIO ISSUES TO THE POINT WHERE IT IS DISTRACTING TO DRIVE. IT STARTED WITH WEATHER ALERTS FROM COUNTIES OVER 100 MILES AWAY. NOW IT CONSTANTLY SWITCHED BETWEEN THE TIME SETTINGS, RADIO, AND AC WHICH IS A HUGE DISTRACTION WHEN DRIVING. IF I ATTEMPT TO SHUT OFF THE AC SETTINGS WILL MOVE UP AND DOWN ON THEIR OWN. THIS HAPPENS WHILE THE VEHICLE IS STATIONARY OR IN MOTION.
Corrective Action:
THE VEHICLE HAS SEVERE RADIO ISSUES TO THE POINT WHERE IT IS DISTRACTING TO DRIVE. IT STARTED WITH WEATHER ALERTS FROM COUNTIES OVER 100 MILES AWAY. NOW IT CONSTANTLY SWITCHED BETWEEN THE TIME SETTINGS, RADIO, AND AC WHICH IS A HUGE DISTRACTION WHEN DRIVING. IF I ATTEMPT TO SHUT OFF THE AC SETTINGS WILL MOVE UP AND DOWN ON THEIR OWN. THIS HAPPENS WHILE THE VEHICLE IS STATIONARY OR IN MOTION.
Additional Notes:
THE VEHICLE HAS SEVERE RADIO ISSUES TO THE POINT WHERE IT IS DISTRACTING TO DRIVE. IT STARTED WITH WEATHER ALERTS FROM COUNTIES OVER 100 MILES AWAY. NOW IT CONSTANTLY SWITCHED BETWEEN THE TIME SETTINGS, RADIO, AND AC WHICH IS A HUGE DISTRACTION WHEN DRIVING. IF I ATTEMPT TO SHUT OFF THE AC SETTINGS WILL MOVE UP AND DOWN ON THEIR OWN. THIS HAPPENS WHILE THE VEHICLE IS STATIONARY OR IN MOTION.
Mfg Campaign: 11339627
Recall Date: Jul 15, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE DISPLAY SCREEN WENT COMPLETELY OFF AS IF I WAS JUST TURNING ON THE CAR. YOU CAN'T SEE ANYTHING IN THE DISPLAY SCREEN EXCEPT FOR DODGE AND ALSO THE VOLUME BUTTON WOULD NOT WORK. WHEN THIS HAPPENS, I USED HAVE TO TURN OF THE VEHICLE AND TURN BACK ON . SOMETIMES IT WORKS WITHIN THE FIRST TRY OTHER TIMES IT TAKES SEVERAL ATTEMPTS. *TR
Corrective Action:
THE DISPLAY SCREEN WENT COMPLETELY OFF AS IF I WAS JUST TURNING ON THE CAR. YOU CAN'T SEE ANYTHING IN THE DISPLAY SCREEN EXCEPT FOR DODGE AND ALSO THE VOLUME BUTTON WOULD NOT WORK. WHEN THIS HAPPENS, I USED HAVE TO TURN OF THE VEHICLE AND TURN BACK ON . SOMETIMES IT WORKS WITHIN THE FIRST TRY OTHER TIMES IT TAKES SEVERAL ATTEMPTS. *TR
Additional Notes:
THE DISPLAY SCREEN WENT COMPLETELY OFF AS IF I WAS JUST TURNING ON THE CAR. YOU CAN'T SEE ANYTHING IN THE DISPLAY SCREEN EXCEPT FOR DODGE AND ALSO THE VOLUME BUTTON WOULD NOT WORK. WHEN THIS HAPPENS, I USED HAVE TO TURN OF THE VEHICLE AND TURN BACK ON . SOMETIMES IT WORKS WITHIN THE FIRST TRY OTHER TIMES IT TAKES SEVERAL ATTEMPTS. *TR
Mfg Campaign: 11330072
Recall Date: Jun 22, 2020
Chrysler (fca Us, Llc)
Defect Description:
EQUIPMENT:ELECTRICAL
Potential Consequences:
THE DISPLAY SCREEN WENT COMPLETELY OFF AS IF I WAS JUST TURNING ON THE CAR. YOU CAN'T SEE ANYTHING IN THE DISPLAY SCREEN EXCEPT FOR DODGE AND ALSO THE VOLUME BUTTON WOULD NOT WORK. WHEN THIS HAPPENS, I USED HAVE TO TURN OF THE VEHICLE AND TURN BACK ON . SOMETIMES IT WORKS WITHIN THE FIRST TRY OTHER TIMES IT TAKES SEVERAL ATTEMPTS. *TR
Corrective Action:
THE DISPLAY SCREEN WENT COMPLETELY OFF AS IF I WAS JUST TURNING ON THE CAR. YOU CAN'T SEE ANYTHING IN THE DISPLAY SCREEN EXCEPT FOR DODGE AND ALSO THE VOLUME BUTTON WOULD NOT WORK. WHEN THIS HAPPENS, I USED HAVE TO TURN OF THE VEHICLE AND TURN BACK ON . SOMETIMES IT WORKS WITHIN THE FIRST TRY OTHER TIMES IT TAKES SEVERAL ATTEMPTS. *TR
Additional Notes:
THE DISPLAY SCREEN WENT COMPLETELY OFF AS IF I WAS JUST TURNING ON THE CAR. YOU CAN'T SEE ANYTHING IN THE DISPLAY SCREEN EXCEPT FOR DODGE AND ALSO THE VOLUME BUTTON WOULD NOT WORK. WHEN THIS HAPPENS, I USED HAVE TO TURN OF THE VEHICLE AND TURN BACK ON . SOMETIMES IT WORKS WITHIN THE FIRST TRY OTHER TIMES IT TAKES SEVERAL ATTEMPTS. *TR
Mfg Campaign: 11330072
Recall Date: Jun 22, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THIS HAS HAPPENED MULTIPLE TIMES TO ME AND HAS RECENTLY BECOME A DAILY STRUGGLE. I SEEM TO BELIEVE THE ELECTRICAL PANEL BEHIND THE DASH MAY HAVE A SHORTAGE OF SOME SORT. I CAN BE STATIONED AT A LIGHT OR MOVING AND MY SCREEN DISPLAYING THE ODOMETER WILL COMPLETELY TURN WHITE. SOME TIMES IT SLOWLY FADES AWAY AND OTHER TIMES JUST COMPLETELY GOES WHITE. THIS HAPPENS WHILE I'M IN MOTION AND I LITERALLY HAVE NO WAY TO MONITOR MY SPEED, OTHER THAN RELY ON MY RPM'S. TODAY, 6/22/2020, I WAS TRAVELING THROUGH MY NEIGHBORHOOD AND THE DASH WAS DISPLAYING FINE. I COME TO A STOP TO TURN AND MY DISPLAY BEGINS TO FADE. I AM NOT GOING FASTER THAN 34 MPH. EVENTUALLY, THE DISPLAY TURNS COMPLETELY WHITE AND MY SCREEN FOR THE RADIO REBOOTS. I PURCHASED THIS VEHICLE USED WITH 10K MILES ON IT. NOW I WONDER WHY IT WAS TRADED IN SO EARLY. *TR
Corrective Action:
THIS HAS HAPPENED MULTIPLE TIMES TO ME AND HAS RECENTLY BECOME A DAILY STRUGGLE. I SEEM TO BELIEVE THE ELECTRICAL PANEL BEHIND THE DASH MAY HAVE A SHORTAGE OF SOME SORT. I CAN BE STATIONED AT A LIGHT OR MOVING AND MY SCREEN DISPLAYING THE ODOMETER WILL COMPLETELY TURN WHITE. SOME TIMES IT SLOWLY FADES AWAY AND OTHER TIMES JUST COMPLETELY GOES WHITE. THIS HAPPENS WHILE I'M IN MOTION AND I LITERALLY HAVE NO WAY TO MONITOR MY SPEED, OTHER THAN RELY ON MY RPM'S. TODAY, 6/22/2020, I WAS TRAVELING THROUGH MY NEIGHBORHOOD AND THE DASH WAS DISPLAYING FINE. I COME TO A STOP TO TURN AND MY DISPLAY BEGINS TO FADE. I AM NOT GOING FASTER THAN 34 MPH. EVENTUALLY, THE DISPLAY TURNS COMPLETELY WHITE AND MY SCREEN FOR THE RADIO REBOOTS. I PURCHASED THIS VEHICLE USED WITH 10K MILES ON IT. NOW I WONDER WHY IT WAS TRADED IN SO EARLY. *TR
Additional Notes:
THIS HAS HAPPENED MULTIPLE TIMES TO ME AND HAS RECENTLY BECOME A DAILY STRUGGLE. I SEEM TO BELIEVE THE ELECTRICAL PANEL BEHIND THE DASH MAY HAVE A SHORTAGE OF SOME SORT. I CAN BE STATIONED AT A LIGHT OR MOVING AND MY SCREEN DISPLAYING THE ODOMETER WILL COMPLETELY TURN WHITE. SOME TIMES IT SLOWLY FADES AWAY AND OTHER TIMES JUST COMPLETELY GOES WHITE. THIS HAPPENS WHILE I'M IN MOTION AND I LITERALLY HAVE NO WAY TO MONITOR MY SPEED, OTHER THAN RELY ON MY RPM'S. TODAY, 6/22/2020, I WAS TRAVELING THROUGH MY NEIGHBORHOOD AND THE DASH WAS DISPLAYING FINE. I COME TO A STOP TO TURN AND MY DISPLAY BEGINS TO FADE. I AM NOT GOING FASTER THAN 34 MPH. EVENTUALLY, THE DISPLAY TURNS COMPLETELY WHITE AND MY SCREEN FOR THE RADIO REBOOTS. I PURCHASED THIS VEHICLE USED WITH 10K MILES ON IT. NOW I WONDER WHY IT WAS TRADED IN SO EARLY. *TR
Mfg Campaign: 11330118
Recall Date: Jun 22, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THIS HAS HAPPENED MULTIPLE TIMES TO ME AND HAS RECENTLY BECOME A DAILY STRUGGLE. I SEEM TO BELIEVE THE ELECTRICAL PANEL BEHIND THE DASH MAY HAVE A SHORTAGE OF SOME SORT. I CAN BE STATIONED AT A LIGHT OR MOVING AND MY SCREEN DISPLAYING THE ODOMETER WILL COMPLETELY TURN WHITE. SOME TIMES IT SLOWLY FADES AWAY AND OTHER TIMES JUST COMPLETELY GOES WHITE. THIS HAPPENS WHILE I'M IN MOTION AND I LITERALLY HAVE NO WAY TO MONITOR MY SPEED, OTHER THAN RELY ON MY RPM'S. TODAY, 6/22/2020, I WAS TRAVELING THROUGH MY NEIGHBORHOOD AND THE DASH WAS DISPLAYING FINE. I COME TO A STOP TO TURN AND MY DISPLAY BEGINS TO FADE. I AM NOT GOING FASTER THAN 34 MPH. EVENTUALLY, THE DISPLAY TURNS COMPLETELY WHITE AND MY SCREEN FOR THE RADIO REBOOTS. I PURCHASED THIS VEHICLE USED WITH 10K MILES ON IT. NOW I WONDER WHY IT WAS TRADED IN SO EARLY. *TR
Corrective Action:
THIS HAS HAPPENED MULTIPLE TIMES TO ME AND HAS RECENTLY BECOME A DAILY STRUGGLE. I SEEM TO BELIEVE THE ELECTRICAL PANEL BEHIND THE DASH MAY HAVE A SHORTAGE OF SOME SORT. I CAN BE STATIONED AT A LIGHT OR MOVING AND MY SCREEN DISPLAYING THE ODOMETER WILL COMPLETELY TURN WHITE. SOME TIMES IT SLOWLY FADES AWAY AND OTHER TIMES JUST COMPLETELY GOES WHITE. THIS HAPPENS WHILE I'M IN MOTION AND I LITERALLY HAVE NO WAY TO MONITOR MY SPEED, OTHER THAN RELY ON MY RPM'S. TODAY, 6/22/2020, I WAS TRAVELING THROUGH MY NEIGHBORHOOD AND THE DASH WAS DISPLAYING FINE. I COME TO A STOP TO TURN AND MY DISPLAY BEGINS TO FADE. I AM NOT GOING FASTER THAN 34 MPH. EVENTUALLY, THE DISPLAY TURNS COMPLETELY WHITE AND MY SCREEN FOR THE RADIO REBOOTS. I PURCHASED THIS VEHICLE USED WITH 10K MILES ON IT. NOW I WONDER WHY IT WAS TRADED IN SO EARLY. *TR
Additional Notes:
THIS HAS HAPPENED MULTIPLE TIMES TO ME AND HAS RECENTLY BECOME A DAILY STRUGGLE. I SEEM TO BELIEVE THE ELECTRICAL PANEL BEHIND THE DASH MAY HAVE A SHORTAGE OF SOME SORT. I CAN BE STATIONED AT A LIGHT OR MOVING AND MY SCREEN DISPLAYING THE ODOMETER WILL COMPLETELY TURN WHITE. SOME TIMES IT SLOWLY FADES AWAY AND OTHER TIMES JUST COMPLETELY GOES WHITE. THIS HAPPENS WHILE I'M IN MOTION AND I LITERALLY HAVE NO WAY TO MONITOR MY SPEED, OTHER THAN RELY ON MY RPM'S. TODAY, 6/22/2020, I WAS TRAVELING THROUGH MY NEIGHBORHOOD AND THE DASH WAS DISPLAYING FINE. I COME TO A STOP TO TURN AND MY DISPLAY BEGINS TO FADE. I AM NOT GOING FASTER THAN 34 MPH. EVENTUALLY, THE DISPLAY TURNS COMPLETELY WHITE AND MY SCREEN FOR THE RADIO REBOOTS. I PURCHASED THIS VEHICLE USED WITH 10K MILES ON IT. NOW I WONDER WHY IT WAS TRADED IN SO EARLY. *TR
Mfg Campaign: 11330118
Recall Date: Jun 22, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I STOPPED AT A STOPLIGHT, AND WHEN I TRIED TO ACCELERATE THE CAR STALLED ENGINE LIGHT WAS BLINKING, DRIVE LIGHT ON THE DRIVE STICK WAS BLINKING EVEN THOUGH IT IS ALREADY ON DRIVE. TRIED TO SHIFT IT TO PARK AND DRIVE AGAIN BUT THE DRIVE STICK IS LOCKED AND THE BREAK PADS WERE ALSO LOCKED IN PLACE. TURNED OFF THE AUTO START/STOP AND PUSHED THE START BUTTON WITH THE KEY FOB AND THE CAR STARTED AGAIN. GOOD THING IT WAS A RED LIGHT, BUT I DON'T WANT TO HAPPEN AGAIN ESPECIALLY IF I'M DRIVING WITH MY FAMILY. *TR
Corrective Action:
I STOPPED AT A STOPLIGHT, AND WHEN I TRIED TO ACCELERATE THE CAR STALLED ENGINE LIGHT WAS BLINKING, DRIVE LIGHT ON THE DRIVE STICK WAS BLINKING EVEN THOUGH IT IS ALREADY ON DRIVE. TRIED TO SHIFT IT TO PARK AND DRIVE AGAIN BUT THE DRIVE STICK IS LOCKED AND THE BREAK PADS WERE ALSO LOCKED IN PLACE. TURNED OFF THE AUTO START/STOP AND PUSHED THE START BUTTON WITH THE KEY FOB AND THE CAR STARTED AGAIN. GOOD THING IT WAS A RED LIGHT, BUT I DON'T WANT TO HAPPEN AGAIN ESPECIALLY IF I'M DRIVING WITH MY FAMILY. *TR
Additional Notes:
I STOPPED AT A STOPLIGHT, AND WHEN I TRIED TO ACCELERATE THE CAR STALLED ENGINE LIGHT WAS BLINKING, DRIVE LIGHT ON THE DRIVE STICK WAS BLINKING EVEN THOUGH IT IS ALREADY ON DRIVE. TRIED TO SHIFT IT TO PARK AND DRIVE AGAIN BUT THE DRIVE STICK IS LOCKED AND THE BREAK PADS WERE ALSO LOCKED IN PLACE. TURNED OFF THE AUTO START/STOP AND PUSHED THE START BUTTON WITH THE KEY FOB AND THE CAR STARTED AGAIN. GOOD THING IT WAS A RED LIGHT, BUT I DON'T WANT TO HAPPEN AGAIN ESPECIALLY IF I'M DRIVING WITH MY FAMILY. *TR
Mfg Campaign: 11324178
Recall Date: May 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I STOPPED AT A STOPLIGHT, AND WHEN I TRIED TO ACCELERATE THE CAR STALLED ENGINE LIGHT WAS BLINKING, DRIVE LIGHT ON THE DRIVE STICK WAS BLINKING EVEN THOUGH IT IS ALREADY ON DRIVE. TRIED TO SHIFT IT TO PARK AND DRIVE AGAIN BUT THE DRIVE STICK IS LOCKED AND THE BREAK PADS WERE ALSO LOCKED IN PLACE. TURNED OFF THE AUTO START/STOP AND PUSHED THE START BUTTON WITH THE KEY FOB AND THE CAR STARTED AGAIN. GOOD THING IT WAS A RED LIGHT, BUT I DON'T WANT TO HAPPEN AGAIN ESPECIALLY IF I'M DRIVING WITH MY FAMILY. *TR
Corrective Action:
I STOPPED AT A STOPLIGHT, AND WHEN I TRIED TO ACCELERATE THE CAR STALLED ENGINE LIGHT WAS BLINKING, DRIVE LIGHT ON THE DRIVE STICK WAS BLINKING EVEN THOUGH IT IS ALREADY ON DRIVE. TRIED TO SHIFT IT TO PARK AND DRIVE AGAIN BUT THE DRIVE STICK IS LOCKED AND THE BREAK PADS WERE ALSO LOCKED IN PLACE. TURNED OFF THE AUTO START/STOP AND PUSHED THE START BUTTON WITH THE KEY FOB AND THE CAR STARTED AGAIN. GOOD THING IT WAS A RED LIGHT, BUT I DON'T WANT TO HAPPEN AGAIN ESPECIALLY IF I'M DRIVING WITH MY FAMILY. *TR
Additional Notes:
I STOPPED AT A STOPLIGHT, AND WHEN I TRIED TO ACCELERATE THE CAR STALLED ENGINE LIGHT WAS BLINKING, DRIVE LIGHT ON THE DRIVE STICK WAS BLINKING EVEN THOUGH IT IS ALREADY ON DRIVE. TRIED TO SHIFT IT TO PARK AND DRIVE AGAIN BUT THE DRIVE STICK IS LOCKED AND THE BREAK PADS WERE ALSO LOCKED IN PLACE. TURNED OFF THE AUTO START/STOP AND PUSHED THE START BUTTON WITH THE KEY FOB AND THE CAR STARTED AGAIN. GOOD THING IT WAS A RED LIGHT, BUT I DON'T WANT TO HAPPEN AGAIN ESPECIALLY IF I'M DRIVING WITH MY FAMILY. *TR
Mfg Campaign: 11324178
Recall Date: May 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE TRAVEL LINK WEATHER ALERTS ARE A DANGEROUS AND INCREDIBLY ANNOYING FEATURE. IT FORCES YOU TO TAKE YOUR EYES OFF THE ROAD AND TEND TO IT OR IT WON'T UNBLOCK YOUR SCREEN. I DONT CARE IF IT'S WINDY 3 COUNTIES OVER. I DONT WANT MY NAVIGATION SCREEN BLOCKED WHILE I'M TRYING TO GET SOMEWHERE. I HAVE BEEN THROUGH THE RINGER GETTING THE SXM TRIAL DEACTIVATED BUT THE WEATHER ALERTS HAVE NOT STOPPED. I'VE BEEN TO THE DEALER AND DONE MY FAIR SHARE OF RESEARCH JUST TO FIND OUT THERE IS NO WAY TO STOP THEM. SIRIUS IS NO HELP AT ALL.
Corrective Action:
THE TRAVEL LINK WEATHER ALERTS ARE A DANGEROUS AND INCREDIBLY ANNOYING FEATURE. IT FORCES YOU TO TAKE YOUR EYES OFF THE ROAD AND TEND TO IT OR IT WON'T UNBLOCK YOUR SCREEN. I DONT CARE IF IT'S WINDY 3 COUNTIES OVER. I DONT WANT MY NAVIGATION SCREEN BLOCKED WHILE I'M TRYING TO GET SOMEWHERE. I HAVE BEEN THROUGH THE RINGER GETTING THE SXM TRIAL DEACTIVATED BUT THE WEATHER ALERTS HAVE NOT STOPPED. I'VE BEEN TO THE DEALER AND DONE MY FAIR SHARE OF RESEARCH JUST TO FIND OUT THERE IS NO WAY TO STOP THEM. SIRIUS IS NO HELP AT ALL.
Additional Notes:
THE TRAVEL LINK WEATHER ALERTS ARE A DANGEROUS AND INCREDIBLY ANNOYING FEATURE. IT FORCES YOU TO TAKE YOUR EYES OFF THE ROAD AND TEND TO IT OR IT WON'T UNBLOCK YOUR SCREEN. I DONT CARE IF IT'S WINDY 3 COUNTIES OVER. I DONT WANT MY NAVIGATION SCREEN BLOCKED WHILE I'M TRYING TO GET SOMEWHERE. I HAVE BEEN THROUGH THE RINGER GETTING THE SXM TRIAL DEACTIVATED BUT THE WEATHER ALERTS HAVE NOT STOPPED. I'VE BEEN TO THE DEALER AND DONE MY FAIR SHARE OF RESEARCH JUST TO FIND OUT THERE IS NO WAY TO STOP THEM. SIRIUS IS NO HELP AT ALL.
Mfg Campaign: 11317670
Recall Date: Mar 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I BOUGHT A 2018 DURANGO FROM DODGE IN APRIL OR MAY 2019 SUPPOSEDLY "NEW". ITS HAD 2995 MILES ON IT FROM THEM JOYRIDING IN IT THROUGH TOWN. IT HAS BEEN IN AN ACCIDENT AND THEY DIDN'T DISCLOSE IT BUT CHARGED ME BRAND NEW PRICE. 6 MONTHS AFTER PURCHASING THE WINDSHIELD STARTS CRACKING ON THE SIDE WHERE IT GETS GLUED ON TO THE VEHICLE DUE TO WEATHER CHANGE. OF COURSE SINCE THE DEALERSHIP CHANGED HANDS MAGICALLY THERE IS NOTHING THEY WILL DO AND I CONTACTED DODGE AND THEY REFUSE TO HELP ME. THIS CRACK IS NOT DUE FROM A ROCK OR ANYTHING I DID IT SHOWED UP OVER NIGHT.
Corrective Action:
I BOUGHT A 2018 DURANGO FROM DODGE IN APRIL OR MAY 2019 SUPPOSEDLY "NEW". ITS HAD 2995 MILES ON IT FROM THEM JOYRIDING IN IT THROUGH TOWN. IT HAS BEEN IN AN ACCIDENT AND THEY DIDN'T DISCLOSE IT BUT CHARGED ME BRAND NEW PRICE. 6 MONTHS AFTER PURCHASING THE WINDSHIELD STARTS CRACKING ON THE SIDE WHERE IT GETS GLUED ON TO THE VEHICLE DUE TO WEATHER CHANGE. OF COURSE SINCE THE DEALERSHIP CHANGED HANDS MAGICALLY THERE IS NOTHING THEY WILL DO AND I CONTACTED DODGE AND THEY REFUSE TO HELP ME. THIS CRACK IS NOT DUE FROM A ROCK OR ANYTHING I DID IT SHOWED UP OVER NIGHT.
Additional Notes:
I BOUGHT A 2018 DURANGO FROM DODGE IN APRIL OR MAY 2019 SUPPOSEDLY "NEW". ITS HAD 2995 MILES ON IT FROM THEM JOYRIDING IN IT THROUGH TOWN. IT HAS BEEN IN AN ACCIDENT AND THEY DIDN'T DISCLOSE IT BUT CHARGED ME BRAND NEW PRICE. 6 MONTHS AFTER PURCHASING THE WINDSHIELD STARTS CRACKING ON THE SIDE WHERE IT GETS GLUED ON TO THE VEHICLE DUE TO WEATHER CHANGE. OF COURSE SINCE THE DEALERSHIP CHANGED HANDS MAGICALLY THERE IS NOTHING THEY WILL DO AND I CONTACTED DODGE AND THEY REFUSE TO HELP ME. THIS CRACK IS NOT DUE FROM A ROCK OR ANYTHING I DID IT SHOWED UP OVER NIGHT.
Mfg Campaign: 11311207
Recall Date: Feb 24, 2020
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
REAR 'RACETRACK' LIGHTING AND LICENSE PLATE LIGHTING SHORTS OUT AND DOES NOT FUNCTION. THIS IS CAUSED BY WATER LEAKING INTO AND BEING RETAINED IN THE ASSEMBLY. THIS ISSUE IS THOROUGHLY DOCUMENTED IN A VARIETY OF ONLINE FORUMS. WHEN THE LIGHTS ARE INOPERATIVE, THE REAR OF THE VEHICLE IS VERY DARK AND POSSES A SAFETY ISSUE BY INCREASING THE CHANCES OF A REAR END COLLISION.
Corrective Action:
REAR 'RACETRACK' LIGHTING AND LICENSE PLATE LIGHTING SHORTS OUT AND DOES NOT FUNCTION. THIS IS CAUSED BY WATER LEAKING INTO AND BEING RETAINED IN THE ASSEMBLY. THIS ISSUE IS THOROUGHLY DOCUMENTED IN A VARIETY OF ONLINE FORUMS. WHEN THE LIGHTS ARE INOPERATIVE, THE REAR OF THE VEHICLE IS VERY DARK AND POSSES A SAFETY ISSUE BY INCREASING THE CHANCES OF A REAR END COLLISION.
Additional Notes:
REAR 'RACETRACK' LIGHTING AND LICENSE PLATE LIGHTING SHORTS OUT AND DOES NOT FUNCTION. THIS IS CAUSED BY WATER LEAKING INTO AND BEING RETAINED IN THE ASSEMBLY. THIS ISSUE IS THOROUGHLY DOCUMENTED IN A VARIETY OF ONLINE FORUMS. WHEN THE LIGHTS ARE INOPERATIVE, THE REAR OF THE VEHICLE IS VERY DARK AND POSSES A SAFETY ISSUE BY INCREASING THE CHANCES OF A REAR END COLLISION.
Mfg Campaign: 11300486
Recall Date: Jan 20, 2020
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
THIS LETTER IS A WRITTEN NOTICE TO DODGE/CHRYSLER CORPORATION THAT I AM TIRED OF THE WAY THEY ARE TREATING ME. I PURCHASED A 2018 DODGE DEALER GT, WITH ONLY 2,800 MILES. IT WAS A DEALER DEMO AND IT HAS BEEN NOTHING BUT PROBLEMS. STARTING FROM INSIDE OF INTERIOR FALLING APART, WHICH WAS FIXED BY DEALER. HOWEVER, AT 8,000 MILES OR SO THE ENGINE STARTED DEVELOPING AN INTERMITTENT RATTLE, THAT HAS GOTTEN WORSE OVER TIME. I HAVE TRIED COMMUNICATING WITH DODGE WITH VERY LITTLE HELP. RIGHT NOW I HAVE AN OPEN CASE WITH DODGE BUT SO FAR MY CASE MANAGER HAS NOT BEEN ANY HELP. MY ENGINE IS GETTING DAMAGED, AND LAST TIME I TOOK TRUCK TO DEALER FOR SERVICE THE SERVICE ADVISOR TOLD ME THEY WOULD NOT OPEN ENGINE TO LOOK INTO ENGINE WITHOUT ENGINE LIGHT. DODGE IS TREATING ME BAD. THE TRUCK EVEN TURNED OF WHILE DRIVING BUT THAT WAS ONLY ONCE, WHO KNOWS OF LATER IT WILL HAPPEN AGAIN. I FEEL THIS TRUCK IS A BIG SAFETY ISSUE THAT DODGE IS SIMPLY JUST IGNORING.
Corrective Action:
THIS LETTER IS A WRITTEN NOTICE TO DODGE/CHRYSLER CORPORATION THAT I AM TIRED OF THE WAY THEY ARE TREATING ME. I PURCHASED A 2018 DODGE DEALER GT, WITH ONLY 2,800 MILES. IT WAS A DEALER DEMO AND IT HAS BEEN NOTHING BUT PROBLEMS. STARTING FROM INSIDE OF INTERIOR FALLING APART, WHICH WAS FIXED BY DEALER. HOWEVER, AT 8,000 MILES OR SO THE ENGINE STARTED DEVELOPING AN INTERMITTENT RATTLE, THAT HAS GOTTEN WORSE OVER TIME. I HAVE TRIED COMMUNICATING WITH DODGE WITH VERY LITTLE HELP. RIGHT NOW I HAVE AN OPEN CASE WITH DODGE BUT SO FAR MY CASE MANAGER HAS NOT BEEN ANY HELP. MY ENGINE IS GETTING DAMAGED, AND LAST TIME I TOOK TRUCK TO DEALER FOR SERVICE THE SERVICE ADVISOR TOLD ME THEY WOULD NOT OPEN ENGINE TO LOOK INTO ENGINE WITHOUT ENGINE LIGHT. DODGE IS TREATING ME BAD. THE TRUCK EVEN TURNED OF WHILE DRIVING BUT THAT WAS ONLY ONCE, WHO KNOWS OF LATER IT WILL HAPPEN AGAIN. I FEEL THIS TRUCK IS A BIG SAFETY ISSUE THAT DODGE IS SIMPLY JUST IGNORING.
Additional Notes:
THIS LETTER IS A WRITTEN NOTICE TO DODGE/CHRYSLER CORPORATION THAT I AM TIRED OF THE WAY THEY ARE TREATING ME. I PURCHASED A 2018 DODGE DEALER GT, WITH ONLY 2,800 MILES. IT WAS A DEALER DEMO AND IT HAS BEEN NOTHING BUT PROBLEMS. STARTING FROM INSIDE OF INTERIOR FALLING APART, WHICH WAS FIXED BY DEALER. HOWEVER, AT 8,000 MILES OR SO THE ENGINE STARTED DEVELOPING AN INTERMITTENT RATTLE, THAT HAS GOTTEN WORSE OVER TIME. I HAVE TRIED COMMUNICATING WITH DODGE WITH VERY LITTLE HELP. RIGHT NOW I HAVE AN OPEN CASE WITH DODGE BUT SO FAR MY CASE MANAGER HAS NOT BEEN ANY HELP. MY ENGINE IS GETTING DAMAGED, AND LAST TIME I TOOK TRUCK TO DEALER FOR SERVICE THE SERVICE ADVISOR TOLD ME THEY WOULD NOT OPEN ENGINE TO LOOK INTO ENGINE WITHOUT ENGINE LIGHT. DODGE IS TREATING ME BAD. THE TRUCK EVEN TURNED OF WHILE DRIVING BUT THAT WAS ONLY ONCE, WHO KNOWS OF LATER IT WILL HAPPEN AGAIN. I FEEL THIS TRUCK IS A BIG SAFETY ISSUE THAT DODGE IS SIMPLY JUST IGNORING.
Mfg Campaign: 11298892
Recall Date: Jan 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THIS LETTER IS A WRITTEN NOTICE TO DODGE/CHRYSLER CORPORATION THAT I AM TIRED OF THE WAY THEY ARE TREATING ME. I PURCHASED A 2018 DODGE DEALER GT, WITH ONLY 2,800 MILES. IT WAS A DEALER DEMO AND IT HAS BEEN NOTHING BUT PROBLEMS. STARTING FROM INSIDE OF INTERIOR FALLING APART, WHICH WAS FIXED BY DEALER. HOWEVER, AT 8,000 MILES OR SO THE ENGINE STARTED DEVELOPING AN INTERMITTENT RATTLE, THAT HAS GOTTEN WORSE OVER TIME. I HAVE TRIED COMMUNICATING WITH DODGE WITH VERY LITTLE HELP. RIGHT NOW I HAVE AN OPEN CASE WITH DODGE BUT SO FAR MY CASE MANAGER HAS NOT BEEN ANY HELP. MY ENGINE IS GETTING DAMAGED, AND LAST TIME I TOOK TRUCK TO DEALER FOR SERVICE THE SERVICE ADVISOR TOLD ME THEY WOULD NOT OPEN ENGINE TO LOOK INTO ENGINE WITHOUT ENGINE LIGHT. DODGE IS TREATING ME BAD. THE TRUCK EVEN TURNED OF WHILE DRIVING BUT THAT WAS ONLY ONCE, WHO KNOWS OF LATER IT WILL HAPPEN AGAIN. I FEEL THIS TRUCK IS A BIG SAFETY ISSUE THAT DODGE IS SIMPLY JUST IGNORING.
Corrective Action:
THIS LETTER IS A WRITTEN NOTICE TO DODGE/CHRYSLER CORPORATION THAT I AM TIRED OF THE WAY THEY ARE TREATING ME. I PURCHASED A 2018 DODGE DEALER GT, WITH ONLY 2,800 MILES. IT WAS A DEALER DEMO AND IT HAS BEEN NOTHING BUT PROBLEMS. STARTING FROM INSIDE OF INTERIOR FALLING APART, WHICH WAS FIXED BY DEALER. HOWEVER, AT 8,000 MILES OR SO THE ENGINE STARTED DEVELOPING AN INTERMITTENT RATTLE, THAT HAS GOTTEN WORSE OVER TIME. I HAVE TRIED COMMUNICATING WITH DODGE WITH VERY LITTLE HELP. RIGHT NOW I HAVE AN OPEN CASE WITH DODGE BUT SO FAR MY CASE MANAGER HAS NOT BEEN ANY HELP. MY ENGINE IS GETTING DAMAGED, AND LAST TIME I TOOK TRUCK TO DEALER FOR SERVICE THE SERVICE ADVISOR TOLD ME THEY WOULD NOT OPEN ENGINE TO LOOK INTO ENGINE WITHOUT ENGINE LIGHT. DODGE IS TREATING ME BAD. THE TRUCK EVEN TURNED OF WHILE DRIVING BUT THAT WAS ONLY ONCE, WHO KNOWS OF LATER IT WILL HAPPEN AGAIN. I FEEL THIS TRUCK IS A BIG SAFETY ISSUE THAT DODGE IS SIMPLY JUST IGNORING.
Additional Notes:
THIS LETTER IS A WRITTEN NOTICE TO DODGE/CHRYSLER CORPORATION THAT I AM TIRED OF THE WAY THEY ARE TREATING ME. I PURCHASED A 2018 DODGE DEALER GT, WITH ONLY 2,800 MILES. IT WAS A DEALER DEMO AND IT HAS BEEN NOTHING BUT PROBLEMS. STARTING FROM INSIDE OF INTERIOR FALLING APART, WHICH WAS FIXED BY DEALER. HOWEVER, AT 8,000 MILES OR SO THE ENGINE STARTED DEVELOPING AN INTERMITTENT RATTLE, THAT HAS GOTTEN WORSE OVER TIME. I HAVE TRIED COMMUNICATING WITH DODGE WITH VERY LITTLE HELP. RIGHT NOW I HAVE AN OPEN CASE WITH DODGE BUT SO FAR MY CASE MANAGER HAS NOT BEEN ANY HELP. MY ENGINE IS GETTING DAMAGED, AND LAST TIME I TOOK TRUCK TO DEALER FOR SERVICE THE SERVICE ADVISOR TOLD ME THEY WOULD NOT OPEN ENGINE TO LOOK INTO ENGINE WITHOUT ENGINE LIGHT. DODGE IS TREATING ME BAD. THE TRUCK EVEN TURNED OF WHILE DRIVING BUT THAT WAS ONLY ONCE, WHO KNOWS OF LATER IT WILL HAPPEN AGAIN. I FEEL THIS TRUCK IS A BIG SAFETY ISSUE THAT DODGE IS SIMPLY JUST IGNORING.
Mfg Campaign: 11298892
Recall Date: Jan 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THIS LETTER IS A WRITTEN NOTICE TO DODGE/CHRYSLER CORPORATION THAT I AM TIRED OF THE WAY THEY ARE TREATING ME. I PURCHASED A 2018 DODGE DEALER GT, WITH ONLY 2,800 MILES. IT WAS A DEALER DEMO AND IT HAS BEEN NOTHING BUT PROBLEMS. STARTING FROM INSIDE OF INTERIOR FALLING APART, WHICH WAS FIXED BY DEALER. HOWEVER, AT 8,000 MILES OR SO THE ENGINE STARTED DEVELOPING AN INTERMITTENT RATTLE, THAT HAS GOTTEN WORSE OVER TIME. I HAVE TRIED COMMUNICATING WITH DODGE WITH VERY LITTLE HELP. RIGHT NOW I HAVE AN OPEN CASE WITH DODGE BUT SO FAR MY CASE MANAGER HAS NOT BEEN ANY HELP. MY ENGINE IS GETTING DAMAGED, AND LAST TIME I TOOK TRUCK TO DEALER FOR SERVICE THE SERVICE ADVISOR TOLD ME THEY WOULD NOT OPEN ENGINE TO LOOK INTO ENGINE WITHOUT ENGINE LIGHT. DODGE IS TREATING ME BAD. THE TRUCK EVEN TURNED OF WHILE DRIVING BUT THAT WAS ONLY ONCE, WHO KNOWS OF LATER IT WILL HAPPEN AGAIN. I FEEL THIS TRUCK IS A BIG SAFETY ISSUE THAT DODGE IS SIMPLY JUST IGNORING.
Corrective Action:
THIS LETTER IS A WRITTEN NOTICE TO DODGE/CHRYSLER CORPORATION THAT I AM TIRED OF THE WAY THEY ARE TREATING ME. I PURCHASED A 2018 DODGE DEALER GT, WITH ONLY 2,800 MILES. IT WAS A DEALER DEMO AND IT HAS BEEN NOTHING BUT PROBLEMS. STARTING FROM INSIDE OF INTERIOR FALLING APART, WHICH WAS FIXED BY DEALER. HOWEVER, AT 8,000 MILES OR SO THE ENGINE STARTED DEVELOPING AN INTERMITTENT RATTLE, THAT HAS GOTTEN WORSE OVER TIME. I HAVE TRIED COMMUNICATING WITH DODGE WITH VERY LITTLE HELP. RIGHT NOW I HAVE AN OPEN CASE WITH DODGE BUT SO FAR MY CASE MANAGER HAS NOT BEEN ANY HELP. MY ENGINE IS GETTING DAMAGED, AND LAST TIME I TOOK TRUCK TO DEALER FOR SERVICE THE SERVICE ADVISOR TOLD ME THEY WOULD NOT OPEN ENGINE TO LOOK INTO ENGINE WITHOUT ENGINE LIGHT. DODGE IS TREATING ME BAD. THE TRUCK EVEN TURNED OF WHILE DRIVING BUT THAT WAS ONLY ONCE, WHO KNOWS OF LATER IT WILL HAPPEN AGAIN. I FEEL THIS TRUCK IS A BIG SAFETY ISSUE THAT DODGE IS SIMPLY JUST IGNORING.
Additional Notes:
THIS LETTER IS A WRITTEN NOTICE TO DODGE/CHRYSLER CORPORATION THAT I AM TIRED OF THE WAY THEY ARE TREATING ME. I PURCHASED A 2018 DODGE DEALER GT, WITH ONLY 2,800 MILES. IT WAS A DEALER DEMO AND IT HAS BEEN NOTHING BUT PROBLEMS. STARTING FROM INSIDE OF INTERIOR FALLING APART, WHICH WAS FIXED BY DEALER. HOWEVER, AT 8,000 MILES OR SO THE ENGINE STARTED DEVELOPING AN INTERMITTENT RATTLE, THAT HAS GOTTEN WORSE OVER TIME. I HAVE TRIED COMMUNICATING WITH DODGE WITH VERY LITTLE HELP. RIGHT NOW I HAVE AN OPEN CASE WITH DODGE BUT SO FAR MY CASE MANAGER HAS NOT BEEN ANY HELP. MY ENGINE IS GETTING DAMAGED, AND LAST TIME I TOOK TRUCK TO DEALER FOR SERVICE THE SERVICE ADVISOR TOLD ME THEY WOULD NOT OPEN ENGINE TO LOOK INTO ENGINE WITHOUT ENGINE LIGHT. DODGE IS TREATING ME BAD. THE TRUCK EVEN TURNED OF WHILE DRIVING BUT THAT WAS ONLY ONCE, WHO KNOWS OF LATER IT WILL HAPPEN AGAIN. I FEEL THIS TRUCK IS A BIG SAFETY ISSUE THAT DODGE IS SIMPLY JUST IGNORING.
Mfg Campaign: 11298892
Recall Date: Jan 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
OUR DODGE DURANGO GT, HAS DEVELOPED A LOUD POP SOUND WHEN COMING TO A FULL STOP. I TOOK IT TO ANCIRA DODGE IN SAN ANTONIO, THEY ADVISED ME THE CALIPERS ARE HITTING BRAKE PADS AND THERE IS NOTHING THEY CAN DO. I FEEL THIS IS A SAFETY ISSUE AND DODGE AGAIN DOES NOT WANT TO HELP. OUR TRUCK HAS BARELY 21,787 MILES AND I'M HAVING SO MANY ISSUES WITH THIS DEFECTIVE VEHICLE.
Corrective Action:
OUR DODGE DURANGO GT, HAS DEVELOPED A LOUD POP SOUND WHEN COMING TO A FULL STOP. I TOOK IT TO ANCIRA DODGE IN SAN ANTONIO, THEY ADVISED ME THE CALIPERS ARE HITTING BRAKE PADS AND THERE IS NOTHING THEY CAN DO. I FEEL THIS IS A SAFETY ISSUE AND DODGE AGAIN DOES NOT WANT TO HELP. OUR TRUCK HAS BARELY 21,787 MILES AND I'M HAVING SO MANY ISSUES WITH THIS DEFECTIVE VEHICLE.
Additional Notes:
OUR DODGE DURANGO GT, HAS DEVELOPED A LOUD POP SOUND WHEN COMING TO A FULL STOP. I TOOK IT TO ANCIRA DODGE IN SAN ANTONIO, THEY ADVISED ME THE CALIPERS ARE HITTING BRAKE PADS AND THERE IS NOTHING THEY CAN DO. I FEEL THIS IS A SAFETY ISSUE AND DODGE AGAIN DOES NOT WANT TO HELP. OUR TRUCK HAS BARELY 21,787 MILES AND I'M HAVING SO MANY ISSUES WITH THIS DEFECTIVE VEHICLE.
Mfg Campaign: 11298897
Recall Date: Jan 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
OUR 2018 DODGE DURANGO GT, HAS ELECTRICAL ONGOING ISSUES. THE PADDLE SHIFTERS ON STEERING WHEEL ARE CONTROLLED THROUGH RADIO SETTINGS. EVERY TIME I TURN PADDLE SHIFTERS OFF, THEY JUST RESET AND TURN BACK ON. THIS IS DANGEROUS BECAUSE COMING OUT INTO A BUSY INTERSECTION I NEED TO PULL SAFELY INTO ROAD AND THE TRUCK HAS THE PADDLE SHIFTERS ENGAGED MAKING IT DANGEROUS. I THEN HAVE TO MANUALLY DISENGAGE THEM THROUGH STEERING WHEEL SO THAT TRUCK CAN DROVE AGAIN NORMAL. DODGE ACKNOWLEDGES PROBLEM BUT REFUSES TO FIX IT. HAVE DOCUMENTED THIS, PLEASE HELP.
Corrective Action:
OUR 2018 DODGE DURANGO GT, HAS ELECTRICAL ONGOING ISSUES. THE PADDLE SHIFTERS ON STEERING WHEEL ARE CONTROLLED THROUGH RADIO SETTINGS. EVERY TIME I TURN PADDLE SHIFTERS OFF, THEY JUST RESET AND TURN BACK ON. THIS IS DANGEROUS BECAUSE COMING OUT INTO A BUSY INTERSECTION I NEED TO PULL SAFELY INTO ROAD AND THE TRUCK HAS THE PADDLE SHIFTERS ENGAGED MAKING IT DANGEROUS. I THEN HAVE TO MANUALLY DISENGAGE THEM THROUGH STEERING WHEEL SO THAT TRUCK CAN DROVE AGAIN NORMAL. DODGE ACKNOWLEDGES PROBLEM BUT REFUSES TO FIX IT. HAVE DOCUMENTED THIS, PLEASE HELP.
Additional Notes:
OUR 2018 DODGE DURANGO GT, HAS ELECTRICAL ONGOING ISSUES. THE PADDLE SHIFTERS ON STEERING WHEEL ARE CONTROLLED THROUGH RADIO SETTINGS. EVERY TIME I TURN PADDLE SHIFTERS OFF, THEY JUST RESET AND TURN BACK ON. THIS IS DANGEROUS BECAUSE COMING OUT INTO A BUSY INTERSECTION I NEED TO PULL SAFELY INTO ROAD AND THE TRUCK HAS THE PADDLE SHIFTERS ENGAGED MAKING IT DANGEROUS. I THEN HAVE TO MANUALLY DISENGAGE THEM THROUGH STEERING WHEEL SO THAT TRUCK CAN DROVE AGAIN NORMAL. DODGE ACKNOWLEDGES PROBLEM BUT REFUSES TO FIX IT. HAVE DOCUMENTED THIS, PLEASE HELP.
Mfg Campaign: 11298898
Recall Date: Jan 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
NOVEMBER 30, 2019, MY HUSBAND AND I WERE DRIVING ON THE INTERSTATE, IT WAS 34 DEGREES OUTSIDE AND WE HAD THE DEFROST AND HEAT ON LOW SETTING {1}. THEN A SOUND LIKE A GUNSHOT, THEN COLD AIR COMING FROM THE ROOF AND COULD HEAR GLASS BOUNCING AROUND. WE PULLED OVER. SAW WHAT HAD HAPPENED AND COULDN'T FIGURE OUT HOW. NO ONE WAS EVEN AROUND US WHEN IT HAPPENED SO NOTHING HIT IT. THEN LOOKING CLOSER, COULD SEE THAT THE GLASS WAS RAISED A BIT AND THE SEALS SURROUNDING IT WERE LIFTED IN A FEW PLACES. THE SUNROOF EXPLODED OUTWARD.
Corrective Action:
NOVEMBER 30, 2019, MY HUSBAND AND I WERE DRIVING ON THE INTERSTATE, IT WAS 34 DEGREES OUTSIDE AND WE HAD THE DEFROST AND HEAT ON LOW SETTING {1}. THEN A SOUND LIKE A GUNSHOT, THEN COLD AIR COMING FROM THE ROOF AND COULD HEAR GLASS BOUNCING AROUND. WE PULLED OVER. SAW WHAT HAD HAPPENED AND COULDN'T FIGURE OUT HOW. NO ONE WAS EVEN AROUND US WHEN IT HAPPENED SO NOTHING HIT IT. THEN LOOKING CLOSER, COULD SEE THAT THE GLASS WAS RAISED A BIT AND THE SEALS SURROUNDING IT WERE LIFTED IN A FEW PLACES. THE SUNROOF EXPLODED OUTWARD.
Additional Notes:
NOVEMBER 30, 2019, MY HUSBAND AND I WERE DRIVING ON THE INTERSTATE, IT WAS 34 DEGREES OUTSIDE AND WE HAD THE DEFROST AND HEAT ON LOW SETTING {1}. THEN A SOUND LIKE A GUNSHOT, THEN COLD AIR COMING FROM THE ROOF AND COULD HEAR GLASS BOUNCING AROUND. WE PULLED OVER. SAW WHAT HAD HAPPENED AND COULDN'T FIGURE OUT HOW. NO ONE WAS EVEN AROUND US WHEN IT HAPPENED SO NOTHING HIT IT. THEN LOOKING CLOSER, COULD SEE THAT THE GLASS WAS RAISED A BIT AND THE SEALS SURROUNDING IT WERE LIFTED IN A FEW PLACES. THE SUNROOF EXPLODED OUTWARD.
Mfg Campaign: 11288064
Recall Date: Dec 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE REAR TAIL-LIGHT SYSTEM (COVERS ENTIRE REAR OF CAR) ON MY DODGE DURANGO STARTED TO LEAK DUE TO AN INADEQUATE SEAL AND THE TAILLIGHT SYSTEM BURNED OUT IN VARIOUS SPOTS. ONCE OUT IT BECOMES MUCH HARDER TO SEE THE REAR OF THE VEHICLE AND CREATES A VERY HAZARDOUS SITUATION. THIS HAPPENED IN THE FIRST YEAR OF OWNERSHIP. DODGE WILL NOT COVER THIS AND WANTS JUST UNDER $1,000 TO REPLACE IT. I BELIEVE THIS SHOULD BE CHECKED INTO AS THE DECREASED TAIL LIGHT CAN BE HARD TO SEE ESPECIALLY IN THE SNOWY CLIMATE WE HAVE HERE IN WISCONSIN.
Corrective Action:
THE REAR TAIL-LIGHT SYSTEM (COVERS ENTIRE REAR OF CAR) ON MY DODGE DURANGO STARTED TO LEAK DUE TO AN INADEQUATE SEAL AND THE TAILLIGHT SYSTEM BURNED OUT IN VARIOUS SPOTS. ONCE OUT IT BECOMES MUCH HARDER TO SEE THE REAR OF THE VEHICLE AND CREATES A VERY HAZARDOUS SITUATION. THIS HAPPENED IN THE FIRST YEAR OF OWNERSHIP. DODGE WILL NOT COVER THIS AND WANTS JUST UNDER $1,000 TO REPLACE IT. I BELIEVE THIS SHOULD BE CHECKED INTO AS THE DECREASED TAIL LIGHT CAN BE HARD TO SEE ESPECIALLY IN THE SNOWY CLIMATE WE HAVE HERE IN WISCONSIN.
Additional Notes:
THE REAR TAIL-LIGHT SYSTEM (COVERS ENTIRE REAR OF CAR) ON MY DODGE DURANGO STARTED TO LEAK DUE TO AN INADEQUATE SEAL AND THE TAILLIGHT SYSTEM BURNED OUT IN VARIOUS SPOTS. ONCE OUT IT BECOMES MUCH HARDER TO SEE THE REAR OF THE VEHICLE AND CREATES A VERY HAZARDOUS SITUATION. THIS HAPPENED IN THE FIRST YEAR OF OWNERSHIP. DODGE WILL NOT COVER THIS AND WANTS JUST UNDER $1,000 TO REPLACE IT. I BELIEVE THIS SHOULD BE CHECKED INTO AS THE DECREASED TAIL LIGHT CAN BE HARD TO SEE ESPECIALLY IN THE SNOWY CLIMATE WE HAVE HERE IN WISCONSIN.
Mfg Campaign: 11279390
Recall Date: Nov 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I GOT THE CAR WITH 100 MILES ON IT AND THESE PROBLEMS CONTINUE.... KROGER'S AND MANY OTHER GAS STATION PUMPS KICK OFF WHILE FUELING. I HAVE TRIED PULLING THE NOZZLE OUT SOME, SQUEEZING THE TRIGGER LESS, ETC & THEY STILL KICK THE PUMP OFF. IT LITERALLY TAKES 10 MINS TO PUMP $20 WORTH OF GAS. ALSO, I HAVE A SLIGHT DELAY WHEN PRESSING THE GAS PEDAL FROM A STOP SIGN, ETC. ITS LIKE A SECOND DELAY THEN ITS LIKE IT DECIDES TO GO AHEAD & GO. RADIO/CONTROL SCREEN HAS ALREADY BEEN REPLACED DUE TO IT GOING TO A FULL BLACK SCREEN & FULL BLUE SCREEN, SHUTTING OFF, ETC. HOWEVER, EVEN THE NEW RADIO STILL LOSES THE PROGRAMMED STATION SETTINGS.
Corrective Action:
I GOT THE CAR WITH 100 MILES ON IT AND THESE PROBLEMS CONTINUE.... KROGER'S AND MANY OTHER GAS STATION PUMPS KICK OFF WHILE FUELING. I HAVE TRIED PULLING THE NOZZLE OUT SOME, SQUEEZING THE TRIGGER LESS, ETC & THEY STILL KICK THE PUMP OFF. IT LITERALLY TAKES 10 MINS TO PUMP $20 WORTH OF GAS. ALSO, I HAVE A SLIGHT DELAY WHEN PRESSING THE GAS PEDAL FROM A STOP SIGN, ETC. ITS LIKE A SECOND DELAY THEN ITS LIKE IT DECIDES TO GO AHEAD & GO. RADIO/CONTROL SCREEN HAS ALREADY BEEN REPLACED DUE TO IT GOING TO A FULL BLACK SCREEN & FULL BLUE SCREEN, SHUTTING OFF, ETC. HOWEVER, EVEN THE NEW RADIO STILL LOSES THE PROGRAMMED STATION SETTINGS.
Additional Notes:
I GOT THE CAR WITH 100 MILES ON IT AND THESE PROBLEMS CONTINUE.... KROGER'S AND MANY OTHER GAS STATION PUMPS KICK OFF WHILE FUELING. I HAVE TRIED PULLING THE NOZZLE OUT SOME, SQUEEZING THE TRIGGER LESS, ETC & THEY STILL KICK THE PUMP OFF. IT LITERALLY TAKES 10 MINS TO PUMP $20 WORTH OF GAS. ALSO, I HAVE A SLIGHT DELAY WHEN PRESSING THE GAS PEDAL FROM A STOP SIGN, ETC. ITS LIKE A SECOND DELAY THEN ITS LIKE IT DECIDES TO GO AHEAD & GO. RADIO/CONTROL SCREEN HAS ALREADY BEEN REPLACED DUE TO IT GOING TO A FULL BLACK SCREEN & FULL BLUE SCREEN, SHUTTING OFF, ETC. HOWEVER, EVEN THE NEW RADIO STILL LOSES THE PROGRAMMED STATION SETTINGS.
Mfg Campaign: 11278779
Recall Date: Nov 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I GOT THE CAR WITH 100 MILES ON IT AND THESE PROBLEMS CONTINUE.... KROGER'S AND MANY OTHER GAS STATION PUMPS KICK OFF WHILE FUELING. I HAVE TRIED PULLING THE NOZZLE OUT SOME, SQUEEZING THE TRIGGER LESS, ETC & THEY STILL KICK THE PUMP OFF. IT LITERALLY TAKES 10 MINS TO PUMP $20 WORTH OF GAS. ALSO, I HAVE A SLIGHT DELAY WHEN PRESSING THE GAS PEDAL FROM A STOP SIGN, ETC. ITS LIKE A SECOND DELAY THEN ITS LIKE IT DECIDES TO GO AHEAD & GO. RADIO/CONTROL SCREEN HAS ALREADY BEEN REPLACED DUE TO IT GOING TO A FULL BLACK SCREEN & FULL BLUE SCREEN, SHUTTING OFF, ETC. HOWEVER, EVEN THE NEW RADIO STILL LOSES THE PROGRAMMED STATION SETTINGS.
Corrective Action:
I GOT THE CAR WITH 100 MILES ON IT AND THESE PROBLEMS CONTINUE.... KROGER'S AND MANY OTHER GAS STATION PUMPS KICK OFF WHILE FUELING. I HAVE TRIED PULLING THE NOZZLE OUT SOME, SQUEEZING THE TRIGGER LESS, ETC & THEY STILL KICK THE PUMP OFF. IT LITERALLY TAKES 10 MINS TO PUMP $20 WORTH OF GAS. ALSO, I HAVE A SLIGHT DELAY WHEN PRESSING THE GAS PEDAL FROM A STOP SIGN, ETC. ITS LIKE A SECOND DELAY THEN ITS LIKE IT DECIDES TO GO AHEAD & GO. RADIO/CONTROL SCREEN HAS ALREADY BEEN REPLACED DUE TO IT GOING TO A FULL BLACK SCREEN & FULL BLUE SCREEN, SHUTTING OFF, ETC. HOWEVER, EVEN THE NEW RADIO STILL LOSES THE PROGRAMMED STATION SETTINGS.
Additional Notes:
I GOT THE CAR WITH 100 MILES ON IT AND THESE PROBLEMS CONTINUE.... KROGER'S AND MANY OTHER GAS STATION PUMPS KICK OFF WHILE FUELING. I HAVE TRIED PULLING THE NOZZLE OUT SOME, SQUEEZING THE TRIGGER LESS, ETC & THEY STILL KICK THE PUMP OFF. IT LITERALLY TAKES 10 MINS TO PUMP $20 WORTH OF GAS. ALSO, I HAVE A SLIGHT DELAY WHEN PRESSING THE GAS PEDAL FROM A STOP SIGN, ETC. ITS LIKE A SECOND DELAY THEN ITS LIKE IT DECIDES TO GO AHEAD & GO. RADIO/CONTROL SCREEN HAS ALREADY BEEN REPLACED DUE TO IT GOING TO A FULL BLACK SCREEN & FULL BLUE SCREEN, SHUTTING OFF, ETC. HOWEVER, EVEN THE NEW RADIO STILL LOSES THE PROGRAMMED STATION SETTINGS.
Mfg Campaign: 11278779
Recall Date: Nov 7, 2019
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