Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 94B
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z48
Recall Date: Jun 9, 2022
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W22
Recall Date: Mar 26, 2020
Consumer Complaints
166 ComplaintsChrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I recently ran into the issue with "Water Infilitration" in my RaceTrack strip on my Durango. I checked into it and it seems like there are thousands with this exact same issue and it is a manufacturing issue with the seals or gaskets. I've o my had my vehicle for four years and the whole racetrack LED strip needs replaced and costs thousands of dollars. There is no active recall but this seems to be a wide issueand concern among many Durango owners. I feel as this should be replaced at the manufactures expense due to faulty equipment. The tail lights work but the main LEDS in the lighting is out and also the license plate light that is controlled by the same lighting is out as well. This is not only my concern but a HUGe safety risk and financial burden for owners and operators of the vehicle. I'm taking it to be inspected at the dealership tomorrow and if legal action needs to be taken so be it. I've also documents pictures and a video from literal stand still water within the component of my racetrack lights.
Corrective Action:
I recently ran into the issue with "Water Infilitration" in my RaceTrack strip on my Durango. I checked into it and it seems like there are thousands with this exact same issue and it is a manufacturing issue with the seals or gaskets. I've o my had my vehicle for four years and the whole racetrack LED strip needs replaced and costs thousands of dollars. There is no active recall but this seems to be a wide issueand concern among many Durango owners. I feel as this should be replaced at the manufactures expense due to faulty equipment. The tail lights work but the main LEDS in the lighting is out and also the license plate light that is controlled by the same lighting is out as well. This is not only my concern but a HUGe safety risk and financial burden for owners and operators of the vehicle. I'm taking it to be inspected at the dealership tomorrow and if legal action needs to be taken so be it. I've also documents pictures and a video from literal stand still water within the component of my racetrack lights.
Additional Notes:
I recently ran into the issue with "Water Infilitration" in my RaceTrack strip on my Durango. I checked into it and it seems like there are thousands with this exact same issue and it is a manufacturing issue with the seals or gaskets. I've o my had my vehicle for four years and the whole racetrack LED strip needs replaced and costs thousands of dollars. There is no active recall but this seems to be a wide issueand concern among many Durango owners. I feel as this should be replaced at the manufactures expense due to faulty equipment. The tail lights work but the main LEDS in the lighting is out and also the license plate light that is controlled by the same lighting is out as well. This is not only my concern but a HUGe safety risk and financial burden for owners and operators of the vehicle. I'm taking it to be inspected at the dealership tomorrow and if legal action needs to be taken so be it. I've also documents pictures and a video from literal stand still water within the component of my racetrack lights.
Mfg Campaign: 11645820
Recall Date: Mar 2, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Started receiving an auto start error message on the dash. Then after long drives vehicle would not start up without a jump. Went to test battery and it failed while connected to vehicle. I bought a new battery, I installed it, and then tested it and failed the test. I then checked the old battery (not connected) and it past. Which means there a parasitic battery drain. I then changed the engine off and the headlight delay settings to 0, and tested the connected battery and it passed. So the delay settings for the engine off and headlight delay is causing a parasitic battery drain in the 2019 dodge durango.
Corrective Action:
Started receiving an auto start error message on the dash. Then after long drives vehicle would not start up without a jump. Went to test battery and it failed while connected to vehicle. I bought a new battery, I installed it, and then tested it and failed the test. I then checked the old battery (not connected) and it past. Which means there a parasitic battery drain. I then changed the engine off and the headlight delay settings to 0, and tested the connected battery and it passed. So the delay settings for the engine off and headlight delay is causing a parasitic battery drain in the 2019 dodge durango.
Additional Notes:
Started receiving an auto start error message on the dash. Then after long drives vehicle would not start up without a jump. Went to test battery and it failed while connected to vehicle. I bought a new battery, I installed it, and then tested it and failed the test. I then checked the old battery (not connected) and it past. Which means there a parasitic battery drain. I then changed the engine off and the headlight delay settings to 0, and tested the connected battery and it passed. So the delay settings for the engine off and headlight delay is causing a parasitic battery drain in the 2019 dodge durango.
Mfg Campaign: 11632652
Recall Date: Dec 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The whole center section of lighting, located on the tailgate (liftgate) is burned out, including the license plate illumination. Apparently water gets into the "racetrack light" which I learned is what Dodge calls this center section of lighting. I have noticed there is a significant amount of water inside this section of lighting, and now it intermittently does not work. More times than not, it is completely out. As I did some research about this issue, I found that it is common for all of the 2014- 2024 Durangos.
Corrective Action:
The whole center section of lighting, located on the tailgate (liftgate) is burned out, including the license plate illumination. Apparently water gets into the "racetrack light" which I learned is what Dodge calls this center section of lighting. I have noticed there is a significant amount of water inside this section of lighting, and now it intermittently does not work. More times than not, it is completely out. As I did some research about this issue, I found that it is common for all of the 2014- 2024 Durangos.
Additional Notes:
The whole center section of lighting, located on the tailgate (liftgate) is burned out, including the license plate illumination. Apparently water gets into the "racetrack light" which I learned is what Dodge calls this center section of lighting. I have noticed there is a significant amount of water inside this section of lighting, and now it intermittently does not work. More times than not, it is completely out. As I did some research about this issue, I found that it is common for all of the 2014- 2024 Durangos.
Mfg Campaign: 11631315
Recall Date: Dec 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The rear race track light assembly lights went out. I know there is a known issue with this light assembly.
Corrective Action:
The rear race track light assembly lights went out. I know there is a known issue with this light assembly.
Additional Notes:
The rear race track light assembly lights went out. I know there is a known issue with this light assembly.
Mfg Campaign: 11629415
Recall Date: Dec 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On the morning of 10/09/2024, I started my 2019 Dodge Durango and exited the vehicle, after 2 minutes the entire interior of the vehicle was engulfed in flames. The drivers side seat warmer appears to have malfunctioned causing the vehicle to set of fire, including glass break, paint peeling and interior burning
Corrective Action:
On the morning of 10/09/2024, I started my 2019 Dodge Durango and exited the vehicle, after 2 minutes the entire interior of the vehicle was engulfed in flames. The drivers side seat warmer appears to have malfunctioned causing the vehicle to set of fire, including glass break, paint peeling and interior burning
Additional Notes:
On the morning of 10/09/2024, I started my 2019 Dodge Durango and exited the vehicle, after 2 minutes the entire interior of the vehicle was engulfed in flames. The drivers side seat warmer appears to have malfunctioned causing the vehicle to set of fire, including glass break, paint peeling and interior burning
Mfg Campaign: 11619623
Recall Date: Oct 14, 2024
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
On the morning of 10/09/2024, I started my 2019 Dodge Durango and exited the vehicle, after 2 minutes the entire interior of the vehicle was engulfed in flames. The drivers side seat warmer appears to have malfunctioned causing the vehicle to set of fire, including glass break, paint peeling and interior burning
Corrective Action:
On the morning of 10/09/2024, I started my 2019 Dodge Durango and exited the vehicle, after 2 minutes the entire interior of the vehicle was engulfed in flames. The drivers side seat warmer appears to have malfunctioned causing the vehicle to set of fire, including glass break, paint peeling and interior burning
Additional Notes:
On the morning of 10/09/2024, I started my 2019 Dodge Durango and exited the vehicle, after 2 minutes the entire interior of the vehicle was engulfed in flames. The drivers side seat warmer appears to have malfunctioned causing the vehicle to set of fire, including glass break, paint peeling and interior burning
Mfg Campaign: 11619623
Recall Date: Oct 14, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On the morning of 10/09/2024, I started my 2019 Dodge Durango and exited the vehicle, after 2 minutes the entire interior of the vehicle was engulfed in flames. The drivers side seat warmer appears to have malfunctioned causing the vehicle to set of fire, including glass break, paint peeling and interior burning
Corrective Action:
On the morning of 10/09/2024, I started my 2019 Dodge Durango and exited the vehicle, after 2 minutes the entire interior of the vehicle was engulfed in flames. The drivers side seat warmer appears to have malfunctioned causing the vehicle to set of fire, including glass break, paint peeling and interior burning
Additional Notes:
On the morning of 10/09/2024, I started my 2019 Dodge Durango and exited the vehicle, after 2 minutes the entire interior of the vehicle was engulfed in flames. The drivers side seat warmer appears to have malfunctioned causing the vehicle to set of fire, including glass break, paint peeling and interior burning
Mfg Campaign: 11619623
Recall Date: Oct 14, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Backup camera stayed on when car was in Drive, Park, and Neutral. Backup camera also stayed on after I turned vehicle off and opened door. The infotainment system usually turns off once car is parked off and door has been opened. This was very distracting when driving down the road. Picture was when I was in drive at a stop with foot on brake leaving a business parking lot. Taken by passenger
Corrective Action:
Backup camera stayed on when car was in Drive, Park, and Neutral. Backup camera also stayed on after I turned vehicle off and opened door. The infotainment system usually turns off once car is parked off and door has been opened. This was very distracting when driving down the road. Picture was when I was in drive at a stop with foot on brake leaving a business parking lot. Taken by passenger
Additional Notes:
Backup camera stayed on when car was in Drive, Park, and Neutral. Backup camera also stayed on after I turned vehicle off and opened door. The infotainment system usually turns off once car is parked off and door has been opened. This was very distracting when driving down the road. Picture was when I was in drive at a stop with foot on brake leaving a business parking lot. Taken by passenger
Mfg Campaign: 11617710
Recall Date: Oct 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Backup camera stayed on when car was in Drive, Park, and Neutral. Backup camera also stayed on after I turned vehicle off and opened door. The infotainment system usually turns off once car is parked off and door has been opened. This was very distracting when driving down the road. Picture was when I was in drive at a stop with foot on brake leaving a business parking lot. Taken by passenger
Corrective Action:
Backup camera stayed on when car was in Drive, Park, and Neutral. Backup camera also stayed on after I turned vehicle off and opened door. The infotainment system usually turns off once car is parked off and door has been opened. This was very distracting when driving down the road. Picture was when I was in drive at a stop with foot on brake leaving a business parking lot. Taken by passenger
Additional Notes:
Backup camera stayed on when car was in Drive, Park, and Neutral. Backup camera also stayed on after I turned vehicle off and opened door. The infotainment system usually turns off once car is parked off and door has been opened. This was very distracting when driving down the road. Picture was when I was in drive at a stop with foot on brake leaving a business parking lot. Taken by passenger
Mfg Campaign: 11617710
Recall Date: Oct 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The rear tail light assembly that is mounted on the tailgate (it is often referred to as a "racetrack" light) filled with water and quit working while the vehicle was under warranty. It apparently fails due to a defective seal between the lens and the housing. The light assembly was replaced under warranty and lasted approximately 1 year before leaking and filling with water again. This time it was not covered by warranty. I drained the water, but one of the license plate lights no longer illuminates. It is impossible to change just a bulb. To repair this light requires replacement of the entire assembly at a cost of approximately $2,000. Driving the vehicle with an unilluminated license plate subjects me to being stopped by law enforcement and issued a citation. This is not an isolated incident as I see countless Dodge Durangos, including many that are used by law enforcement, with the same problem.
Corrective Action:
The rear tail light assembly that is mounted on the tailgate (it is often referred to as a "racetrack" light) filled with water and quit working while the vehicle was under warranty. It apparently fails due to a defective seal between the lens and the housing. The light assembly was replaced under warranty and lasted approximately 1 year before leaking and filling with water again. This time it was not covered by warranty. I drained the water, but one of the license plate lights no longer illuminates. It is impossible to change just a bulb. To repair this light requires replacement of the entire assembly at a cost of approximately $2,000. Driving the vehicle with an unilluminated license plate subjects me to being stopped by law enforcement and issued a citation. This is not an isolated incident as I see countless Dodge Durangos, including many that are used by law enforcement, with the same problem.
Additional Notes:
The rear tail light assembly that is mounted on the tailgate (it is often referred to as a "racetrack" light) filled with water and quit working while the vehicle was under warranty. It apparently fails due to a defective seal between the lens and the housing. The light assembly was replaced under warranty and lasted approximately 1 year before leaking and filling with water again. This time it was not covered by warranty. I drained the water, but one of the license plate lights no longer illuminates. It is impossible to change just a bulb. To repair this light requires replacement of the entire assembly at a cost of approximately $2,000. Driving the vehicle with an unilluminated license plate subjects me to being stopped by law enforcement and issued a citation. This is not an isolated incident as I see countless Dodge Durangos, including many that are used by law enforcement, with the same problem.
Mfg Campaign: 11611434
Recall Date: Aug 28, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving down the freeway going about 70 on a trip with my 2 small kids. We were about 2.5 hours from home when the check engine light came on and was orange. Within minutes, while I was safely trying to get off of the freeway, it turned red and was blinking. I had to slow down to under 40 to get it to go back to orange while I tried to find a place to pull over and figure out what to do, creating a dangerous situation for myself and other drivers. The car only had 40,000 miles, is regularly serviced, and there were no previous issues with any of the warning lights. Took to the first repair shop and they said it was likely the coolant pipes and they have seen it in Durangos because of the way the car is assembled. They recommended that I bring it to the dealership because they didn't want to void my warranty. Dealership confirmed it was "large leak coming from back of engine. upon further inspection leak is coming from rear heater coolant pipes. replaced coolant pipes and found coolant leaks from rear heater hoses. replaced rear heater hoses" The issue with the heater hoses having to be replaced is that the car is assembled so that it has to be completely lifted and split in 2 to be able to do the work. Because of the position of the hoses, there are parts of the frame of the car that rub against those hoses and pipes creating damage and leaks, and there is no easy way to repair the damage that is caused by manufacturer positioning. The parts themselves were less than $700, but the labor charge for having to have multiple people work on taking the entire car apart to replace those parts was more than $5,000.
Corrective Action:
I was driving down the freeway going about 70 on a trip with my 2 small kids. We were about 2.5 hours from home when the check engine light came on and was orange. Within minutes, while I was safely trying to get off of the freeway, it turned red and was blinking. I had to slow down to under 40 to get it to go back to orange while I tried to find a place to pull over and figure out what to do, creating a dangerous situation for myself and other drivers. The car only had 40,000 miles, is regularly serviced, and there were no previous issues with any of the warning lights. Took to the first repair shop and they said it was likely the coolant pipes and they have seen it in Durangos because of the way the car is assembled. They recommended that I bring it to the dealership because they didn't want to void my warranty. Dealership confirmed it was "large leak coming from back of engine. upon further inspection leak is coming from rear heater coolant pipes. replaced coolant pipes and found coolant leaks from rear heater hoses. replaced rear heater hoses" The issue with the heater hoses having to be replaced is that the car is assembled so that it has to be completely lifted and split in 2 to be able to do the work. Because of the position of the hoses, there are parts of the frame of the car that rub against those hoses and pipes creating damage and leaks, and there is no easy way to repair the damage that is caused by manufacturer positioning. The parts themselves were less than $700, but the labor charge for having to have multiple people work on taking the entire car apart to replace those parts was more than $5,000.
Additional Notes:
I was driving down the freeway going about 70 on a trip with my 2 small kids. We were about 2.5 hours from home when the check engine light came on and was orange. Within minutes, while I was safely trying to get off of the freeway, it turned red and was blinking. I had to slow down to under 40 to get it to go back to orange while I tried to find a place to pull over and figure out what to do, creating a dangerous situation for myself and other drivers. The car only had 40,000 miles, is regularly serviced, and there were no previous issues with any of the warning lights. Took to the first repair shop and they said it was likely the coolant pipes and they have seen it in Durangos because of the way the car is assembled. They recommended that I bring it to the dealership because they didn't want to void my warranty. Dealership confirmed it was "large leak coming from back of engine. upon further inspection leak is coming from rear heater coolant pipes. replaced coolant pipes and found coolant leaks from rear heater hoses. replaced rear heater hoses" The issue with the heater hoses having to be replaced is that the car is assembled so that it has to be completely lifted and split in 2 to be able to do the work. Because of the position of the hoses, there are parts of the frame of the car that rub against those hoses and pipes creating damage and leaks, and there is no easy way to repair the damage that is caused by manufacturer positioning. The parts themselves were less than $700, but the labor charge for having to have multiple people work on taking the entire car apart to replace those parts was more than $5,000.
Mfg Campaign: 11611053
Recall Date: Aug 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Dodge Durango. The contact stated while attempting to reverse out of the driveway, the vehicle stalled and failed to shift into the intended gear. There was no warning light illuminated. The contact was able to restart the vehicle. The contact stated while at an intersection, the vehicle stalled a second time. The vehicle was taken to a local independent mechanic where it was diagnosed and determined that the transmission and gear shift module needed to be replaced. The vehicle was not repaired. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the VIN not being included in an unidentified recall. The manufacturer was made aware of the failure. The failure mileage was approximately 79,000.
Corrective Action:
The contact owns a 2019 Dodge Durango. The contact stated while attempting to reverse out of the driveway, the vehicle stalled and failed to shift into the intended gear. There was no warning light illuminated. The contact was able to restart the vehicle. The contact stated while at an intersection, the vehicle stalled a second time. The vehicle was taken to a local independent mechanic where it was diagnosed and determined that the transmission and gear shift module needed to be replaced. The vehicle was not repaired. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the VIN not being included in an unidentified recall. The manufacturer was made aware of the failure. The failure mileage was approximately 79,000.
Additional Notes:
The contact owns a 2019 Dodge Durango. The contact stated while attempting to reverse out of the driveway, the vehicle stalled and failed to shift into the intended gear. There was no warning light illuminated. The contact was able to restart the vehicle. The contact stated while at an intersection, the vehicle stalled a second time. The vehicle was taken to a local independent mechanic where it was diagnosed and determined that the transmission and gear shift module needed to be replaced. The vehicle was not repaired. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the VIN not being included in an unidentified recall. The manufacturer was made aware of the failure. The failure mileage was approximately 79,000.
Mfg Campaign: 11610155
Recall Date: Aug 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Dodge Durango. The contact stated while attempting to reverse out of the driveway, the vehicle stalled and failed to shift into the intended gear. There was no warning light illuminated. The contact was able to restart the vehicle. The contact stated while at an intersection, the vehicle stalled a second time. The vehicle was taken to a local independent mechanic where it was diagnosed and determined that the transmission and gear shift module needed to be replaced. The vehicle was not repaired. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the VIN not being included in an unidentified recall. The manufacturer was made aware of the failure. The failure mileage was approximately 79,000.
Corrective Action:
The contact owns a 2019 Dodge Durango. The contact stated while attempting to reverse out of the driveway, the vehicle stalled and failed to shift into the intended gear. There was no warning light illuminated. The contact was able to restart the vehicle. The contact stated while at an intersection, the vehicle stalled a second time. The vehicle was taken to a local independent mechanic where it was diagnosed and determined that the transmission and gear shift module needed to be replaced. The vehicle was not repaired. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the VIN not being included in an unidentified recall. The manufacturer was made aware of the failure. The failure mileage was approximately 79,000.
Additional Notes:
The contact owns a 2019 Dodge Durango. The contact stated while attempting to reverse out of the driveway, the vehicle stalled and failed to shift into the intended gear. There was no warning light illuminated. The contact was able to restart the vehicle. The contact stated while at an intersection, the vehicle stalled a second time. The vehicle was taken to a local independent mechanic where it was diagnosed and determined that the transmission and gear shift module needed to be replaced. The vehicle was not repaired. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the VIN not being included in an unidentified recall. The manufacturer was made aware of the failure. The failure mileage was approximately 79,000.
Mfg Campaign: 11610155
Recall Date: Aug 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Service electronic stability control
Corrective Action:
Service electronic stability control
Additional Notes:
Service electronic stability control
Mfg Campaign: 11610230
Recall Date: Aug 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Service electronic stability control
Corrective Action:
Service electronic stability control
Additional Notes:
Service electronic stability control
Mfg Campaign: 11610230
Recall Date: Aug 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Dodge Durango. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact pulled over to the side of the road, exited the vehicle, and saw smoke coming from under the hood. The check engine warning light was illuminated. The vehicle was towed to a dealer. The vehicle was diagnosed with a coolant leak, and the contact was informed that the radiator and radiator hoses needed to be replaced. The vehicle was repaired. The contact stated that the engine was overheating after the vehicle was repaired. The contact replaced the thermostat himself. The contact also stated that the vehicle was leaking oil. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 81,843.
Corrective Action:
The contact owns a 2019 Dodge Durango. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact pulled over to the side of the road, exited the vehicle, and saw smoke coming from under the hood. The check engine warning light was illuminated. The vehicle was towed to a dealer. The vehicle was diagnosed with a coolant leak, and the contact was informed that the radiator and radiator hoses needed to be replaced. The vehicle was repaired. The contact stated that the engine was overheating after the vehicle was repaired. The contact replaced the thermostat himself. The contact also stated that the vehicle was leaking oil. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 81,843.
Additional Notes:
The contact owns a 2019 Dodge Durango. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact pulled over to the side of the road, exited the vehicle, and saw smoke coming from under the hood. The check engine warning light was illuminated. The vehicle was towed to a dealer. The vehicle was diagnosed with a coolant leak, and the contact was informed that the radiator and radiator hoses needed to be replaced. The vehicle was repaired. The contact stated that the engine was overheating after the vehicle was repaired. The contact replaced the thermostat himself. The contact also stated that the vehicle was leaking oil. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 81,843.
Mfg Campaign: 11597204
Recall Date: Jun 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The car has no accidents but the air bag light and start/stop unavailable light turned on
Corrective Action:
The car has no accidents but the air bag light and start/stop unavailable light turned on
Additional Notes:
The car has no accidents but the air bag light and start/stop unavailable light turned on
Mfg Campaign: 11589120
Recall Date: May 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Center tail light has completely failed. it is still broken at the time of reporting. a majority of the rear lighting no longer works. I have not taken it to a dealership, but it is clearly not working. there is significant water build up in the tail light which is apparently a known issue. no inspection has been done. no warnings or messages. Water has been in the tail light for about 3 months. Lamp stopped illuminating 4/1/2024
Corrective Action:
Center tail light has completely failed. it is still broken at the time of reporting. a majority of the rear lighting no longer works. I have not taken it to a dealership, but it is clearly not working. there is significant water build up in the tail light which is apparently a known issue. no inspection has been done. no warnings or messages. Water has been in the tail light for about 3 months. Lamp stopped illuminating 4/1/2024
Additional Notes:
Center tail light has completely failed. it is still broken at the time of reporting. a majority of the rear lighting no longer works. I have not taken it to a dealership, but it is clearly not working. there is significant water build up in the tail light which is apparently a known issue. no inspection has been done. no warnings or messages. Water has been in the tail light for about 3 months. Lamp stopped illuminating 4/1/2024
Mfg Campaign: 11580794
Recall Date: Apr 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Leaking coolant lines above transmission.
Corrective Action:
Leaking coolant lines above transmission.
Additional Notes:
Leaking coolant lines above transmission.
Mfg Campaign: 11579257
Recall Date: Mar 25, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
When pumping fuel at gas station pump shuts off . Will not accept gas.
Corrective Action:
When pumping fuel at gas station pump shuts off . Will not accept gas.
Additional Notes:
When pumping fuel at gas station pump shuts off . Will not accept gas.
Mfg Campaign: 11578918
Recall Date: Mar 22, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury