Complaints & Recalls
Official Safety Recalls - Important!
36 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, andRam Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66B, 79B
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Dodge Durango and Ram 2500 and 3500 vehicles. Due to a software malfunction, the ABS control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 55B
Recall Date: Jun 6, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Dodge Durango vehicles. The rear spoiler may not be aligned properly with the roof, resulting in damage to the spoiler during liftgate use.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Dodge Charger and Durango vehicles. The shifter assembly was not properly heat-treated, which can prevent the shifter from properly engaging in the "drive" position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB3
Recall Date: Nov 23, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango and 2022 Jeep Grand Cherokee vehicles. The steering gear rack bar may have been insufficiently hardened during manufacturing, possibly allowing it to bind within the steering rack, and resulting in difficulty steering or a loss of steering control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z18
Recall Date: Mar 14, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z20
Recall Date: Mar 10, 2022
Consumer Complaints
50 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Daytime running light out on driver side. I researched this on internet and just about every Dodge Durango owner is experiencing same.
Corrective Action:
Daytime running light out on driver side. I researched this on internet and just about every Dodge Durango owner is experiencing same.
Additional Notes:
Daytime running light out on driver side. I researched this on internet and just about every Dodge Durango owner is experiencing same.
Mfg Campaign: 11645289
Recall Date: Feb 27, 2025
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle has a long crank time. Vehicle will not start after approximately 10 seconds. The vehicle will start on the second try. There is a strong smell of fuel after that. I have taken the vehicle in multiple times with the dealership saying nothing is wrong or they can’t duplicate the problem. I have showed the dealership videos of it happening and feel that they are not taking it seriously. The problem is getting worse and I fear that one day either I will be stranded or the vehicle will shut off while I’m am driving it.
Corrective Action:
Vehicle has a long crank time. Vehicle will not start after approximately 10 seconds. The vehicle will start on the second try. There is a strong smell of fuel after that. I have taken the vehicle in multiple times with the dealership saying nothing is wrong or they can’t duplicate the problem. I have showed the dealership videos of it happening and feel that they are not taking it seriously. The problem is getting worse and I fear that one day either I will be stranded or the vehicle will shut off while I’m am driving it.
Additional Notes:
Vehicle has a long crank time. Vehicle will not start after approximately 10 seconds. The vehicle will start on the second try. There is a strong smell of fuel after that. I have taken the vehicle in multiple times with the dealership saying nothing is wrong or they can’t duplicate the problem. I have showed the dealership videos of it happening and feel that they are not taking it seriously. The problem is getting worse and I fear that one day either I will be stranded or the vehicle will shut off while I’m am driving it.
Mfg Campaign: 11634094
Recall Date: Jan 4, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Vehicle has a long crank time. Vehicle will not start after approximately 10 seconds. The vehicle will start on the second try. There is a strong smell of fuel after that. I have taken the vehicle in multiple times with the dealership saying nothing is wrong or they can’t duplicate the problem. I have showed the dealership videos of it happening and feel that they are not taking it seriously. The problem is getting worse and I fear that one day either I will be stranded or the vehicle will shut off while I’m am driving it.
Corrective Action:
Vehicle has a long crank time. Vehicle will not start after approximately 10 seconds. The vehicle will start on the second try. There is a strong smell of fuel after that. I have taken the vehicle in multiple times with the dealership saying nothing is wrong or they can’t duplicate the problem. I have showed the dealership videos of it happening and feel that they are not taking it seriously. The problem is getting worse and I fear that one day either I will be stranded or the vehicle will shut off while I’m am driving it.
Additional Notes:
Vehicle has a long crank time. Vehicle will not start after approximately 10 seconds. The vehicle will start on the second try. There is a strong smell of fuel after that. I have taken the vehicle in multiple times with the dealership saying nothing is wrong or they can’t duplicate the problem. I have showed the dealership videos of it happening and feel that they are not taking it seriously. The problem is getting worse and I fear that one day either I will be stranded or the vehicle will shut off while I’m am driving it.
Mfg Campaign: 11634094
Recall Date: Jan 4, 2025
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Fuel pump failure. Engine has a slow start and shuts off.
Corrective Action:
Fuel pump failure. Engine has a slow start and shuts off.
Additional Notes:
Fuel pump failure. Engine has a slow start and shuts off.
Mfg Campaign: 11633289
Recall Date: Dec 31, 2024
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2022 Dodge Durango. The contact stated while driving at an undisclosed speed or while parked, the instrument panel intermittently became darkened. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Dodge Durango. The contact stated while driving at an undisclosed speed or while parked, the instrument panel intermittently became darkened. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Dodge Durango. The contact stated while driving at an undisclosed speed or while parked, the instrument panel intermittently became darkened. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000. VIN tool confirms parts not available.
Mfg Campaign: 11626795
Recall Date: Nov 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Dodge Durango Daylight rear led strip lights went out on driver side. We have only had the car for 2 years and we have under 30,000 miles. This could be a safety hazard. This can cause an accidents and should be fixed by the manufacturers. This is not a simple fix that the owner can do on its own. The owner would have removed the whole bumper to replace the whole light fixture. This can damage the car even more if the owner is not a properly trained mechanic. Also reviewing forums online and I see a lot of 2021 up new dodge Durango model are having the same issue and it's costing the owner $1000 plus to repair it at the dealership. That is outrageous and is not fair to the owner. Please please make this a recall. Thank you for taking the time out to review my concerns.
Corrective Action:
Dodge Durango Daylight rear led strip lights went out on driver side. We have only had the car for 2 years and we have under 30,000 miles. This could be a safety hazard. This can cause an accidents and should be fixed by the manufacturers. This is not a simple fix that the owner can do on its own. The owner would have removed the whole bumper to replace the whole light fixture. This can damage the car even more if the owner is not a properly trained mechanic. Also reviewing forums online and I see a lot of 2021 up new dodge Durango model are having the same issue and it's costing the owner $1000 plus to repair it at the dealership. That is outrageous and is not fair to the owner. Please please make this a recall. Thank you for taking the time out to review my concerns.
Additional Notes:
Dodge Durango Daylight rear led strip lights went out on driver side. We have only had the car for 2 years and we have under 30,000 miles. This could be a safety hazard. This can cause an accidents and should be fixed by the manufacturers. This is not a simple fix that the owner can do on its own. The owner would have removed the whole bumper to replace the whole light fixture. This can damage the car even more if the owner is not a properly trained mechanic. Also reviewing forums online and I see a lot of 2021 up new dodge Durango model are having the same issue and it's costing the owner $1000 plus to repair it at the dealership. That is outrageous and is not fair to the owner. Please please make this a recall. Thank you for taking the time out to review my concerns.
Mfg Campaign: 11626739
Recall Date: Nov 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2022 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11626231
Recall Date: Nov 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2022 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11616347
Recall Date: Sep 25, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2022 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V415000 (Electronic Stability Control (ESC), Service Brakes, Air) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V415000 (Electronic Stability Control (ESC), Service Brakes, Air) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V415000 (Electronic Stability Control (ESC), Service Brakes, Air) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11595649
Recall Date: Jun 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, AIR
Potential Consequences:
The contact owns a 2022 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V415000 (Electronic Stability Control (ESC), Service Brakes, Air) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V415000 (Electronic Stability Control (ESC), Service Brakes, Air) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V415000 (Electronic Stability Control (ESC), Service Brakes, Air) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11595649
Recall Date: Jun 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2022 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V415000 (Electronic Stability Control (ESC), Service Brakes, Air) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V415000 (Electronic Stability Control (ESC), Service Brakes, Air) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V415000 (Electronic Stability Control (ESC), Service Brakes, Air) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11595649
Recall Date: Jun 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
When adding fuel it stops all the time it’s almost impossible to fill the tank, Also lagging in the engine when taking off .
Corrective Action:
When adding fuel it stops all the time it’s almost impossible to fill the tank, Also lagging in the engine when taking off .
Additional Notes:
When adding fuel it stops all the time it’s almost impossible to fill the tank, Also lagging in the engine when taking off .
Mfg Campaign: 11585015
Recall Date: Apr 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
When adding fuel it stops all the time it’s almost impossible to fill the tank, Also lagging in the engine when taking off .
Corrective Action:
When adding fuel it stops all the time it’s almost impossible to fill the tank, Also lagging in the engine when taking off .
Additional Notes:
When adding fuel it stops all the time it’s almost impossible to fill the tank, Also lagging in the engine when taking off .
Mfg Campaign: 11585015
Recall Date: Apr 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Headlight assembly’s short out causing blinkers not to work. This is for the 2021 and up Durango’s. I am on my 2nd headlight assembly replacement. I know other 2021+ Durango owners that have the same issue and I also see multiple newer Durango’s on the road with the same issue. Consumers should not have to pay out of pocket for this repair as it is apparently a common and known issue that cost thousands to fix. Dodge needs to make this right.
Corrective Action:
Headlight assembly’s short out causing blinkers not to work. This is for the 2021 and up Durango’s. I am on my 2nd headlight assembly replacement. I know other 2021+ Durango owners that have the same issue and I also see multiple newer Durango’s on the road with the same issue. Consumers should not have to pay out of pocket for this repair as it is apparently a common and known issue that cost thousands to fix. Dodge needs to make this right.
Additional Notes:
Headlight assembly’s short out causing blinkers not to work. This is for the 2021 and up Durango’s. I am on my 2nd headlight assembly replacement. I know other 2021+ Durango owners that have the same issue and I also see multiple newer Durango’s on the road with the same issue. Consumers should not have to pay out of pocket for this repair as it is apparently a common and known issue that cost thousands to fix. Dodge needs to make this right.
Mfg Campaign: 11577015
Recall Date: Mar 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
We have been to the dealership multiple times about the electrical issues that we are having with the vehicle. The dealership has not been able to correct the issue so we are pursuing the lemon law. We received an offer from Dodge to buy this vehicle back but they are not being reasonable with the amount they are willing to give. We would not be going through this if it wasn’t for the electrical issues that we are having therefore we do not feel like we should be penalized for something that we cannot control. We are scared that the vehicle will catch fire due to all of the electrical issues that we have with this vehicle.
Corrective Action:
We have been to the dealership multiple times about the electrical issues that we are having with the vehicle. The dealership has not been able to correct the issue so we are pursuing the lemon law. We received an offer from Dodge to buy this vehicle back but they are not being reasonable with the amount they are willing to give. We would not be going through this if it wasn’t for the electrical issues that we are having therefore we do not feel like we should be penalized for something that we cannot control. We are scared that the vehicle will catch fire due to all of the electrical issues that we have with this vehicle.
Additional Notes:
We have been to the dealership multiple times about the electrical issues that we are having with the vehicle. The dealership has not been able to correct the issue so we are pursuing the lemon law. We received an offer from Dodge to buy this vehicle back but they are not being reasonable with the amount they are willing to give. We would not be going through this if it wasn’t for the electrical issues that we are having therefore we do not feel like we should be penalized for something that we cannot control. We are scared that the vehicle will catch fire due to all of the electrical issues that we have with this vehicle.
Mfg Campaign: 11569393
Recall Date: Feb 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
We have been to the dealership multiple times about the electrical issues that we are having with the vehicle. The dealership has not been able to correct the issue so we are pursuing the lemon law. We received an offer from Dodge to buy this vehicle back but they are not being reasonable with the amount they are willing to give. We would not be going through this if it wasn’t for the electrical issues that we are having therefore we do not feel like we should be penalized for something that we cannot control. We are scared that the vehicle will catch fire due to all of the electrical issues that we have with this vehicle.
Corrective Action:
We have been to the dealership multiple times about the electrical issues that we are having with the vehicle. The dealership has not been able to correct the issue so we are pursuing the lemon law. We received an offer from Dodge to buy this vehicle back but they are not being reasonable with the amount they are willing to give. We would not be going through this if it wasn’t for the electrical issues that we are having therefore we do not feel like we should be penalized for something that we cannot control. We are scared that the vehicle will catch fire due to all of the electrical issues that we have with this vehicle.
Additional Notes:
We have been to the dealership multiple times about the electrical issues that we are having with the vehicle. The dealership has not been able to correct the issue so we are pursuing the lemon law. We received an offer from Dodge to buy this vehicle back but they are not being reasonable with the amount they are willing to give. We would not be going through this if it wasn’t for the electrical issues that we are having therefore we do not feel like we should be penalized for something that we cannot control. We are scared that the vehicle will catch fire due to all of the electrical issues that we have with this vehicle.
Mfg Campaign: 11569393
Recall Date: Feb 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
My engine failed with no notice while driving on the interstate leaving me coasting under no power leading to a very unsafe situation being that was no prior warning. The engine failure was under normal highway driving speeds. The dealership said that it was a catastrophic engine failure which brings up possibly a risk of fire the vehicle only has 24K miles on the odometer so very immature failure. Note** After talking to several other Durango SRT owners several have had the same engine failure concern. I don't have total stats on this but to me there has to be a design flaw that could lead a motorist to be put in an unsafe situation. I will upload supporting documentation later.
Corrective Action:
My engine failed with no notice while driving on the interstate leaving me coasting under no power leading to a very unsafe situation being that was no prior warning. The engine failure was under normal highway driving speeds. The dealership said that it was a catastrophic engine failure which brings up possibly a risk of fire the vehicle only has 24K miles on the odometer so very immature failure. Note** After talking to several other Durango SRT owners several have had the same engine failure concern. I don't have total stats on this but to me there has to be a design flaw that could lead a motorist to be put in an unsafe situation. I will upload supporting documentation later.
Additional Notes:
My engine failed with no notice while driving on the interstate leaving me coasting under no power leading to a very unsafe situation being that was no prior warning. The engine failure was under normal highway driving speeds. The dealership said that it was a catastrophic engine failure which brings up possibly a risk of fire the vehicle only has 24K miles on the odometer so very immature failure. Note** After talking to several other Durango SRT owners several have had the same engine failure concern. I don't have total stats on this but to me there has to be a design flaw that could lead a motorist to be put in an unsafe situation. I will upload supporting documentation later.
Mfg Campaign: 11562557
Recall Date: Dec 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The braking system has failed twice on my Dodge Durango in a 9 month time period. I have had to press the pedal all the way to the floor in order to get the vehicle to stop. Upon taking to the dealership, they have confirmed the failure. There were no signs, messages in the vehicle, or warning lamps that there was an issue.
Corrective Action:
The braking system has failed twice on my Dodge Durango in a 9 month time period. I have had to press the pedal all the way to the floor in order to get the vehicle to stop. Upon taking to the dealership, they have confirmed the failure. There were no signs, messages in the vehicle, or warning lamps that there was an issue.
Additional Notes:
The braking system has failed twice on my Dodge Durango in a 9 month time period. I have had to press the pedal all the way to the floor in order to get the vehicle to stop. Upon taking to the dealership, they have confirmed the failure. There were no signs, messages in the vehicle, or warning lamps that there was an issue.
Mfg Campaign: 11547279
Recall Date: Sep 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The backup camera display is very bright with little or no dimming at night. Backing during the day in any scenario (trailer or not) is acceptable. The camera display being this bright at night reduces rearward visibility with the mirrors due to a loss of night vision. The bright backup camera display is especially an issue when backing a trailer at night since you must use the side mirrors (trailer blocks the camera). As with any backup camera, it has limited usefullness (for backing) with a trailer connected and therefore is not used. In order to use the mirrors, I must cover the display with something to block the light and wait until my eyes readjust to the darkness before backing up. The dealership acknowledged that my infotainment system was problematic and they replaced the infotainment system due to this and other issues. However, the same issues are still happening and when brought to the dealership again they stated I must now wait for the next update (unknown timing). They did not state whether this issue (or any of the other infotainment issues this vehicle has) would be fixed in that update. This may be an issue with my specific vehicle due to the other previous issues, as I do not know if others exhibit this or not. The date selected below is the most recent occurrence of the issue. It happens each time I need to back the trailer at night.
Corrective Action:
The backup camera display is very bright with little or no dimming at night. Backing during the day in any scenario (trailer or not) is acceptable. The camera display being this bright at night reduces rearward visibility with the mirrors due to a loss of night vision. The bright backup camera display is especially an issue when backing a trailer at night since you must use the side mirrors (trailer blocks the camera). As with any backup camera, it has limited usefullness (for backing) with a trailer connected and therefore is not used. In order to use the mirrors, I must cover the display with something to block the light and wait until my eyes readjust to the darkness before backing up. The dealership acknowledged that my infotainment system was problematic and they replaced the infotainment system due to this and other issues. However, the same issues are still happening and when brought to the dealership again they stated I must now wait for the next update (unknown timing). They did not state whether this issue (or any of the other infotainment issues this vehicle has) would be fixed in that update. This may be an issue with my specific vehicle due to the other previous issues, as I do not know if others exhibit this or not. The date selected below is the most recent occurrence of the issue. It happens each time I need to back the trailer at night.
Additional Notes:
The backup camera display is very bright with little or no dimming at night. Backing during the day in any scenario (trailer or not) is acceptable. The camera display being this bright at night reduces rearward visibility with the mirrors due to a loss of night vision. The bright backup camera display is especially an issue when backing a trailer at night since you must use the side mirrors (trailer blocks the camera). As with any backup camera, it has limited usefullness (for backing) with a trailer connected and therefore is not used. In order to use the mirrors, I must cover the display with something to block the light and wait until my eyes readjust to the darkness before backing up. The dealership acknowledged that my infotainment system was problematic and they replaced the infotainment system due to this and other issues. However, the same issues are still happening and when brought to the dealership again they stated I must now wait for the next update (unknown timing). They did not state whether this issue (or any of the other infotainment issues this vehicle has) would be fixed in that update. This may be an issue with my specific vehicle due to the other previous issues, as I do not know if others exhibit this or not. The date selected below is the most recent occurrence of the issue. It happens each time I need to back the trailer at night.
Mfg Campaign: 11542559
Recall Date: Sep 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
Tire Pressure Sensors are not working properly. Every time I use the vehicle, I'm not sure if I need to pull over and check the tire pressure. The numbers are off considerably. It will not stay to adjusted tire pressure. It will randomly put out numbers for each tire The Dealer tried 3 times to fix the issue and followed a number of requested items to check from the Manufacture without success. They opened a STAR case. The case manager said it was weather related. This can't be, they are not just 1-2 pounds off, there generating random numbers. The dealer does NOT agree with the assessment. They also raised the issue to the regional engineering department. This was unsuccessful. This has been occurring a few months after I bought the car. NOTE: The pictures enclosed were all morning readings and the vehicle is garaged
Corrective Action:
Tire Pressure Sensors are not working properly. Every time I use the vehicle, I'm not sure if I need to pull over and check the tire pressure. The numbers are off considerably. It will not stay to adjusted tire pressure. It will randomly put out numbers for each tire The Dealer tried 3 times to fix the issue and followed a number of requested items to check from the Manufacture without success. They opened a STAR case. The case manager said it was weather related. This can't be, they are not just 1-2 pounds off, there generating random numbers. The dealer does NOT agree with the assessment. They also raised the issue to the regional engineering department. This was unsuccessful. This has been occurring a few months after I bought the car. NOTE: The pictures enclosed were all morning readings and the vehicle is garaged
Additional Notes:
Tire Pressure Sensors are not working properly. Every time I use the vehicle, I'm not sure if I need to pull over and check the tire pressure. The numbers are off considerably. It will not stay to adjusted tire pressure. It will randomly put out numbers for each tire The Dealer tried 3 times to fix the issue and followed a number of requested items to check from the Manufacture without success. They opened a STAR case. The case manager said it was weather related. This can't be, they are not just 1-2 pounds off, there generating random numbers. The dealer does NOT agree with the assessment. They also raised the issue to the regional engineering department. This was unsuccessful. This has been occurring a few months after I bought the car. NOTE: The pictures enclosed were all morning readings and the vehicle is garaged
Mfg Campaign: 11521690
Recall Date: May 12, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury