Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage) is recalling certain Vantage-modified 2016-2019 Dodge Grand Caravan vehicles. The fuel pump gasket may deteriorate, allowing fuel to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 15, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S44
Recall Date: Jun 24, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S37
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R53
Recall Date: Sep 24, 2015
Consumer Complaints
1.2K ComplaintsChrysler (fca Us, Llc)
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that the driver’s side sliding door was locked and could not be opened from inside or outside the vehicle. Additionally, the door would not open while using the key fob. The cause of the failure was not determined. The manufacturer and local dealer was not contacted regarding the failure. The failure mileage was 128,359.
Corrective Action:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that the driver’s side sliding door was locked and could not be opened from inside or outside the vehicle. Additionally, the door would not open while using the key fob. The cause of the failure was not determined. The manufacturer and local dealer was not contacted regarding the failure. The failure mileage was 128,359.
Additional Notes:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that the driver’s side sliding door was locked and could not be opened from inside or outside the vehicle. Additionally, the door would not open while using the key fob. The cause of the failure was not determined. The manufacturer and local dealer was not contacted regarding the failure. The failure mileage was 128,359.
Mfg Campaign: 11483055
Recall Date: Sep 6, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Passenger rear door would not lock and I have been unable to secure my car from theft. I put gorilla tape on the handle to discourage anyone from opening it. Then it started buzzing. My mechanic has "fixed" it twice, and he has it locking for now, but it buzzes EVERY TIME the door locks or unlocks. I am unable to keep spending money on fixing it and now understand that it is a known problem with this vehicle. It needs to be recalled and dealer needs to pay to fix it.
Corrective Action:
Passenger rear door would not lock and I have been unable to secure my car from theft. I put gorilla tape on the handle to discourage anyone from opening it. Then it started buzzing. My mechanic has "fixed" it twice, and he has it locking for now, but it buzzes EVERY TIME the door locks or unlocks. I am unable to keep spending money on fixing it and now understand that it is a known problem with this vehicle. It needs to be recalled and dealer needs to pay to fix it.
Additional Notes:
Passenger rear door would not lock and I have been unable to secure my car from theft. I put gorilla tape on the handle to discourage anyone from opening it. Then it started buzzing. My mechanic has "fixed" it twice, and he has it locking for now, but it buzzes EVERY TIME the door locks or unlocks. I am unable to keep spending money on fixing it and now understand that it is a known problem with this vehicle. It needs to be recalled and dealer needs to pay to fix it.
Mfg Campaign: 11482749
Recall Date: Sep 3, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving approximately 25 MPH, the RPM’s increased with the accelerator pedal depressed; however, the vehicle failed to exceed 25 MPH. On another occasion, while driving at an undisclosed speed, the vehicle experienced unintended acceleration. The vehicle was taken to the local dealer. The cause of the failure was not yet determined. The manufacturer was not yet notified of failure. The failure mileage was 108,000.
Corrective Action:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving approximately 25 MPH, the RPM’s increased with the accelerator pedal depressed; however, the vehicle failed to exceed 25 MPH. On another occasion, while driving at an undisclosed speed, the vehicle experienced unintended acceleration. The vehicle was taken to the local dealer. The cause of the failure was not yet determined. The manufacturer was not yet notified of failure. The failure mileage was 108,000.
Additional Notes:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving approximately 25 MPH, the RPM’s increased with the accelerator pedal depressed; however, the vehicle failed to exceed 25 MPH. On another occasion, while driving at an undisclosed speed, the vehicle experienced unintended acceleration. The vehicle was taken to the local dealer. The cause of the failure was not yet determined. The manufacturer was not yet notified of failure. The failure mileage was 108,000.
Mfg Campaign: 11481244
Recall Date: Aug 25, 2022
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving approximately 25 MPH, the RPM’s increased with the accelerator pedal depressed; however, the vehicle failed to exceed 25 MPH. On another occasion, while driving at an undisclosed speed, the vehicle experienced unintended acceleration. The vehicle was taken to the local dealer. The cause of the failure was not yet determined. The manufacturer was not yet notified of failure. The failure mileage was 108,000.
Corrective Action:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving approximately 25 MPH, the RPM’s increased with the accelerator pedal depressed; however, the vehicle failed to exceed 25 MPH. On another occasion, while driving at an undisclosed speed, the vehicle experienced unintended acceleration. The vehicle was taken to the local dealer. The cause of the failure was not yet determined. The manufacturer was not yet notified of failure. The failure mileage was 108,000.
Additional Notes:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving approximately 25 MPH, the RPM’s increased with the accelerator pedal depressed; however, the vehicle failed to exceed 25 MPH. On another occasion, while driving at an undisclosed speed, the vehicle experienced unintended acceleration. The vehicle was taken to the local dealer. The cause of the failure was not yet determined. The manufacturer was not yet notified of failure. The failure mileage was 108,000.
Mfg Campaign: 11481244
Recall Date: Aug 25, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Left side door will not open. Electric door. I have a handicap grandchild and small grandchildren that I will not be able to get to fast enough in case of a fire. And if other door goes out, how will I be able to get them out. ITS A FIRE HAZZARD.
Corrective Action:
Left side door will not open. Electric door. I have a handicap grandchild and small grandchildren that I will not be able to get to fast enough in case of a fire. And if other door goes out, how will I be able to get them out. ITS A FIRE HAZZARD.
Additional Notes:
Left side door will not open. Electric door. I have a handicap grandchild and small grandchildren that I will not be able to get to fast enough in case of a fire. And if other door goes out, how will I be able to get them out. ITS A FIRE HAZZARD.
Mfg Campaign: 11481286
Recall Date: Aug 25, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Left side door will not open. Electric door. I have a handicap grandchild and small grandchildren that I will not be able to get to fast enough in case of a fire. And if other door goes out, how will I be able to get them out. ITS A FIRE HAZZARD.
Corrective Action:
Left side door will not open. Electric door. I have a handicap grandchild and small grandchildren that I will not be able to get to fast enough in case of a fire. And if other door goes out, how will I be able to get them out. ITS A FIRE HAZZARD.
Additional Notes:
Left side door will not open. Electric door. I have a handicap grandchild and small grandchildren that I will not be able to get to fast enough in case of a fire. And if other door goes out, how will I be able to get them out. ITS A FIRE HAZZARD.
Mfg Campaign: 11481286
Recall Date: Aug 25, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The sliding rear passenger doors have faulty lock actuators. Looked on my forums and tons of people are having the same issues. I had one door actuator replaced a couple years ago. Now my other door actuator is acting up. Dodge will charge $600-$1000 to replace.
Corrective Action:
The sliding rear passenger doors have faulty lock actuators. Looked on my forums and tons of people are having the same issues. I had one door actuator replaced a couple years ago. Now my other door actuator is acting up. Dodge will charge $600-$1000 to replace.
Additional Notes:
The sliding rear passenger doors have faulty lock actuators. Looked on my forums and tons of people are having the same issues. I had one door actuator replaced a couple years ago. Now my other door actuator is acting up. Dodge will charge $600-$1000 to replace.
Mfg Campaign: 11480235
Recall Date: Aug 19, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle hesitated to accelerate while the RPM gauge fluctuated. Additionally, the vehicle made an abnormal noise while driving. The vehicle was taken to an independent mechanic who diagnosed that the transmission pump needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train) however, the VIN was not included in the recall. The failure mileage was approximately 80,000.
Corrective Action:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle hesitated to accelerate while the RPM gauge fluctuated. Additionally, the vehicle made an abnormal noise while driving. The vehicle was taken to an independent mechanic who diagnosed that the transmission pump needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train) however, the VIN was not included in the recall. The failure mileage was approximately 80,000.
Additional Notes:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle hesitated to accelerate while the RPM gauge fluctuated. Additionally, the vehicle made an abnormal noise while driving. The vehicle was taken to an independent mechanic who diagnosed that the transmission pump needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train) however, the VIN was not included in the recall. The failure mileage was approximately 80,000.
Mfg Campaign: 11479419
Recall Date: Aug 15, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The sliding doors are not opening. Either by pushing the buttons or trying to hand pull it open. It is completely stuck. To get my kids out of the car, I had to roll windows down and reach in, because they are in car seats.
Corrective Action:
The sliding doors are not opening. Either by pushing the buttons or trying to hand pull it open. It is completely stuck. To get my kids out of the car, I had to roll windows down and reach in, because they are in car seats.
Additional Notes:
The sliding doors are not opening. Either by pushing the buttons or trying to hand pull it open. It is completely stuck. To get my kids out of the car, I had to roll windows down and reach in, because they are in car seats.
Mfg Campaign: 11479215
Recall Date: Aug 14, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving approximately 35 MPH suddenly the vehicle's speed began to reduce but the RPMs increased before moments later the vehicle accelerated forward at a high rate of speed. The vehicle was later taken to the local mechanic who diagnosed a transmission failure. No further details were provided. The contact later schedule a service appointment with a transmission specialist. The manufacturer was notified of the failure. The local dealer was not contacted regarding the failure. The failure mileage was 45,600.
Corrective Action:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving approximately 35 MPH suddenly the vehicle's speed began to reduce but the RPMs increased before moments later the vehicle accelerated forward at a high rate of speed. The vehicle was later taken to the local mechanic who diagnosed a transmission failure. No further details were provided. The contact later schedule a service appointment with a transmission specialist. The manufacturer was notified of the failure. The local dealer was not contacted regarding the failure. The failure mileage was 45,600.
Additional Notes:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving approximately 35 MPH suddenly the vehicle's speed began to reduce but the RPMs increased before moments later the vehicle accelerated forward at a high rate of speed. The vehicle was later taken to the local mechanic who diagnosed a transmission failure. No further details were provided. The contact later schedule a service appointment with a transmission specialist. The manufacturer was notified of the failure. The local dealer was not contacted regarding the failure. The failure mileage was 45,600.
Mfg Campaign: 11478845
Recall Date: Aug 11, 2022
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Driver side passenger sliding door locked and won’t unlock to open door no manual override way to open door I feel is a safety hazard if in a accident.
Corrective Action:
Driver side passenger sliding door locked and won’t unlock to open door no manual override way to open door I feel is a safety hazard if in a accident.
Additional Notes:
Driver side passenger sliding door locked and won’t unlock to open door no manual override way to open door I feel is a safety hazard if in a accident.
Mfg Campaign: 11477994
Recall Date: Aug 7, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Drivers side door is stuck in the locked position and will not unlock or open no matter what is done.
Corrective Action:
Drivers side door is stuck in the locked position and will not unlock or open no matter what is done.
Additional Notes:
Drivers side door is stuck in the locked position and will not unlock or open no matter what is done.
Mfg Campaign: 11477743
Recall Date: Aug 5, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
As of today, 8/3/2022 I have now replaced multiple parts on my vehicle for the code P0302. I replaced the #2 coil, spark plug for the code previously coming on in June. I now replaced the fuel injector and the manifold gasket but the car is still misfiring. If you do a search on this issue on the internet you will find multiple owners experiencing the same issue I am, do the same steps of repair and still coming up with the same issues after. Dodge has previously acknowledges an issues with the cylinder heads on the 2010 to 2013 models but have not added the newer ones which are obviously having the same issues costing owners extremely costly repairs.
Corrective Action:
As of today, 8/3/2022 I have now replaced multiple parts on my vehicle for the code P0302. I replaced the #2 coil, spark plug for the code previously coming on in June. I now replaced the fuel injector and the manifold gasket but the car is still misfiring. If you do a search on this issue on the internet you will find multiple owners experiencing the same issue I am, do the same steps of repair and still coming up with the same issues after. Dodge has previously acknowledges an issues with the cylinder heads on the 2010 to 2013 models but have not added the newer ones which are obviously having the same issues costing owners extremely costly repairs.
Additional Notes:
As of today, 8/3/2022 I have now replaced multiple parts on my vehicle for the code P0302. I replaced the #2 coil, spark plug for the code previously coming on in June. I now replaced the fuel injector and the manifold gasket but the car is still misfiring. If you do a search on this issue on the internet you will find multiple owners experiencing the same issue I am, do the same steps of repair and still coming up with the same issues after. Dodge has previously acknowledges an issues with the cylinder heads on the 2010 to 2013 models but have not added the newer ones which are obviously having the same issues costing owners extremely costly repairs.
Mfg Campaign: 11477494
Recall Date: Aug 4, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Problem trans , copliar , overhearting and tires but my dodge still sit at shop waiting but still owe Vehical and try bank and dealership frustrated and need drive school , college , etc shop said different water pump , motor , trans , but fixed themiost and not work and worse now so can’t drive and still owe I am not happy and please email me And can’t speak voice phone thanks
Corrective Action:
Problem trans , copliar , overhearting and tires but my dodge still sit at shop waiting but still owe Vehical and try bank and dealership frustrated and need drive school , college , etc shop said different water pump , motor , trans , but fixed themiost and not work and worse now so can’t drive and still owe I am not happy and please email me And can’t speak voice phone thanks
Additional Notes:
Problem trans , copliar , overhearting and tires but my dodge still sit at shop waiting but still owe Vehical and try bank and dealership frustrated and need drive school , college , etc shop said different water pump , motor , trans , but fixed themiost and not work and worse now so can’t drive and still owe I am not happy and please email me And can’t speak voice phone thanks
Mfg Campaign: 11476277
Recall Date: Jul 28, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Problem trans , copliar , overhearting and tires but my dodge still sit at shop waiting but still owe Vehical and try bank and dealership frustrated and need drive school , college , etc shop said different water pump , motor , trans , but fixed themiost and not work and worse now so can’t drive and still owe I am not happy and please email me And can’t speak voice phone thanks
Corrective Action:
Problem trans , copliar , overhearting and tires but my dodge still sit at shop waiting but still owe Vehical and try bank and dealership frustrated and need drive school , college , etc shop said different water pump , motor , trans , but fixed themiost and not work and worse now so can’t drive and still owe I am not happy and please email me And can’t speak voice phone thanks
Additional Notes:
Problem trans , copliar , overhearting and tires but my dodge still sit at shop waiting but still owe Vehical and try bank and dealership frustrated and need drive school , college , etc shop said different water pump , motor , trans , but fixed themiost and not work and worse now so can’t drive and still owe I am not happy and please email me And can’t speak voice phone thanks
Mfg Campaign: 11476277
Recall Date: Jul 28, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Problem trans , copliar , overhearting and tires but my dodge still sit at shop waiting but still owe Vehical and try bank and dealership frustrated and need drive school , college , etc shop said different water pump , motor , trans , but fixed themiost and not work and worse now so can’t drive and still owe I am not happy and please email me And can’t speak voice phone thanks
Corrective Action:
Problem trans , copliar , overhearting and tires but my dodge still sit at shop waiting but still owe Vehical and try bank and dealership frustrated and need drive school , college , etc shop said different water pump , motor , trans , but fixed themiost and not work and worse now so can’t drive and still owe I am not happy and please email me And can’t speak voice phone thanks
Additional Notes:
Problem trans , copliar , overhearting and tires but my dodge still sit at shop waiting but still owe Vehical and try bank and dealership frustrated and need drive school , college , etc shop said different water pump , motor , trans , but fixed themiost and not work and worse now so can’t drive and still owe I am not happy and please email me And can’t speak voice phone thanks
Mfg Campaign: 11476277
Recall Date: Jul 28, 2022
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Sliding drivers side door will not open. Does not unlock, lock, latch and buttons do nothing. Door is stuck in closed position. Very unsafe! This vehicle is used for a handicap adult.
Corrective Action:
Sliding drivers side door will not open. Does not unlock, lock, latch and buttons do nothing. Door is stuck in closed position. Very unsafe! This vehicle is used for a handicap adult.
Additional Notes:
Sliding drivers side door will not open. Does not unlock, lock, latch and buttons do nothing. Door is stuck in closed position. Very unsafe! This vehicle is used for a handicap adult.
Mfg Campaign: 11475698
Recall Date: Jul 25, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
An electrical failure creates a buzzing sound when unlocking the car doors this has also led to failure of the back sliding door behind the driver seat to open.
Corrective Action:
An electrical failure creates a buzzing sound when unlocking the car doors this has also led to failure of the back sliding door behind the driver seat to open.
Additional Notes:
An electrical failure creates a buzzing sound when unlocking the car doors this has also led to failure of the back sliding door behind the driver seat to open.
Mfg Campaign: 11475577
Recall Date: Jul 24, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driver side passenger sliding door is stuck in locked position and will not open manually or electronically. This poses severe safety risk in the event that passenger needs to exit vehicle quickly.
Corrective Action:
Driver side passenger sliding door is stuck in locked position and will not open manually or electronically. This poses severe safety risk in the event that passenger needs to exit vehicle quickly.
Additional Notes:
Driver side passenger sliding door is stuck in locked position and will not open manually or electronically. This poses severe safety risk in the event that passenger needs to exit vehicle quickly.
Mfg Campaign: 11474054
Recall Date: Jul 15, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Driver side passenger sliding door is stuck in locked position and will not open manually or electronically. This poses severe safety risk in the event that passenger needs to exit vehicle quickly.
Corrective Action:
Driver side passenger sliding door is stuck in locked position and will not open manually or electronically. This poses severe safety risk in the event that passenger needs to exit vehicle quickly.
Additional Notes:
Driver side passenger sliding door is stuck in locked position and will not open manually or electronically. This poses severe safety risk in the event that passenger needs to exit vehicle quickly.
Mfg Campaign: 11474054
Recall Date: Jul 15, 2022
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