Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage) is recalling certain Vantage-modified 2016-2019 Dodge Grand Caravan vehicles. The fuel pump gasket may deteriorate, allowing fuel to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 15, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S44
Recall Date: Jun 24, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S37
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R53
Recall Date: Sep 24, 2015
Consumer Complaints
1.2K ComplaintsChrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The hazardous roads symbol will light up on dash and then it will not allow me to use cruise control or shift the car out of park. I have to use the release button accessible from the hole in the dash to shift the car out of park when that hazardous road condition light is on. The hazardous road light will come on out of no where on a perfectly fine day and then mysteriously go off.
Corrective Action:
The hazardous roads symbol will light up on dash and then it will not allow me to use cruise control or shift the car out of park. I have to use the release button accessible from the hole in the dash to shift the car out of park when that hazardous road condition light is on. The hazardous road light will come on out of no where on a perfectly fine day and then mysteriously go off.
Additional Notes:
The hazardous roads symbol will light up on dash and then it will not allow me to use cruise control or shift the car out of park. I have to use the release button accessible from the hole in the dash to shift the car out of park when that hazardous road condition light is on. The hazardous road light will come on out of no where on a perfectly fine day and then mysteriously go off.
Mfg Campaign: 11441344
Recall Date: Nov 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The hazardous roads symbol will light up on dash and then it will not allow me to use cruise control or shift the car out of park. I have to use the release button accessible from the hole in the dash to shift the car out of park when that hazardous road condition light is on. The hazardous road light will come on out of no where on a perfectly fine day and then mysteriously go off.
Corrective Action:
The hazardous roads symbol will light up on dash and then it will not allow me to use cruise control or shift the car out of park. I have to use the release button accessible from the hole in the dash to shift the car out of park when that hazardous road condition light is on. The hazardous road light will come on out of no where on a perfectly fine day and then mysteriously go off.
Additional Notes:
The hazardous roads symbol will light up on dash and then it will not allow me to use cruise control or shift the car out of park. I have to use the release button accessible from the hole in the dash to shift the car out of park when that hazardous road condition light is on. The hazardous road light will come on out of no where on a perfectly fine day and then mysteriously go off.
Mfg Campaign: 11441344
Recall Date: Nov 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
My car qualifies for a recall for the Dodge Grand Caravan transmission pump. The dates of affected caravans were from July 31 2015 to April 18th 2016. My caravan was built in February 2016 the recall code from the dealer is S44 and the NHTS a recall code is 16V461000. I have tried working with the dealership because due to this issue it blew my transmission. I have been complaining about the issue of the car is weird tendencies when switching in and out of gear for several years now and they are refusing to do anything. I am simply asking for them to replace the defective part and my transmission because this is clearly during the timeframe of the recall. My van is not pulling up in the recalls. However it is the exact same issue as the actual recall itself that I am having. And it is the reason my transmission has gone out.
Corrective Action:
My car qualifies for a recall for the Dodge Grand Caravan transmission pump. The dates of affected caravans were from July 31 2015 to April 18th 2016. My caravan was built in February 2016 the recall code from the dealer is S44 and the NHTS a recall code is 16V461000. I have tried working with the dealership because due to this issue it blew my transmission. I have been complaining about the issue of the car is weird tendencies when switching in and out of gear for several years now and they are refusing to do anything. I am simply asking for them to replace the defective part and my transmission because this is clearly during the timeframe of the recall. My van is not pulling up in the recalls. However it is the exact same issue as the actual recall itself that I am having. And it is the reason my transmission has gone out.
Additional Notes:
My car qualifies for a recall for the Dodge Grand Caravan transmission pump. The dates of affected caravans were from July 31 2015 to April 18th 2016. My caravan was built in February 2016 the recall code from the dealer is S44 and the NHTS a recall code is 16V461000. I have tried working with the dealership because due to this issue it blew my transmission. I have been complaining about the issue of the car is weird tendencies when switching in and out of gear for several years now and they are refusing to do anything. I am simply asking for them to replace the defective part and my transmission because this is clearly during the timeframe of the recall. My van is not pulling up in the recalls. However it is the exact same issue as the actual recall itself that I am having. And it is the reason my transmission has gone out.
Mfg Campaign: 11440903
Recall Date: Nov 18, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Fold sliding doors have alternated either being locked and unable to be opened or unlocked and will not lock. This does not matter if the car is moving or not. I'm concerned when they both decide not to open and the safety hazard it's will pose if we get in an accident and can't get out of the vehicle. Also we are unable to secure the vehicle when we go anywhere leaving us vulnerable to thieves. Seems to be a very common problem in these vehicles for many many people.
Corrective Action:
Fold sliding doors have alternated either being locked and unable to be opened or unlocked and will not lock. This does not matter if the car is moving or not. I'm concerned when they both decide not to open and the safety hazard it's will pose if we get in an accident and can't get out of the vehicle. Also we are unable to secure the vehicle when we go anywhere leaving us vulnerable to thieves. Seems to be a very common problem in these vehicles for many many people.
Additional Notes:
Fold sliding doors have alternated either being locked and unable to be opened or unlocked and will not lock. This does not matter if the car is moving or not. I'm concerned when they both decide not to open and the safety hazard it's will pose if we get in an accident and can't get out of the vehicle. Also we are unable to secure the vehicle when we go anywhere leaving us vulnerable to thieves. Seems to be a very common problem in these vehicles for many many people.
Mfg Campaign: 11440614
Recall Date: Nov 16, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Door latching / locking and unlocking operation. Both drivers side and passenger side sliding doors will not unlock. This is very dangerous when trying to get children out of there car seats to exit the car. The car has only 15,000 miles on it and I purchased it new. I did read that there are many complaints about this and it is under investigation and that the manufacture sent out a notice to dealers that the door actuator was defective. This started over a year ago with first the drivers side would not unlock and now both will not unlock.
Corrective Action:
Door latching / locking and unlocking operation. Both drivers side and passenger side sliding doors will not unlock. This is very dangerous when trying to get children out of there car seats to exit the car. The car has only 15,000 miles on it and I purchased it new. I did read that there are many complaints about this and it is under investigation and that the manufacture sent out a notice to dealers that the door actuator was defective. This started over a year ago with first the drivers side would not unlock and now both will not unlock.
Additional Notes:
Door latching / locking and unlocking operation. Both drivers side and passenger side sliding doors will not unlock. This is very dangerous when trying to get children out of there car seats to exit the car. The car has only 15,000 miles on it and I purchased it new. I did read that there are many complaints about this and it is under investigation and that the manufacture sent out a notice to dealers that the door actuator was defective. This started over a year ago with first the drivers side would not unlock and now both will not unlock.
Mfg Campaign: 11440717
Recall Date: Nov 16, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at approximately 45 MPH, the vehicle failed to accelerate, and the RPM was at zero. The contact mentioned that there was a high pitch whining sound. The vehicle coasted and failed to shift gears. Additionally, once the vehicle was restarted, the vehicle jerked forward and was able to operate. The contact stated that the check engine warning light was illuminated continuously. The vehicle was seen by an independent mechanic where the contact was informed to reverse the vehicle however, the vehicle failed to reverse. The contact mentioned that the vehicle needed to be shifted into neutral and the mechanic pushed the vehicle back to check the vehicle. In addition, the contact mentioned that the vehicle failed to exceed 25 MPH a few hours later. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 97,099.
Corrective Action:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at approximately 45 MPH, the vehicle failed to accelerate, and the RPM was at zero. The contact mentioned that there was a high pitch whining sound. The vehicle coasted and failed to shift gears. Additionally, once the vehicle was restarted, the vehicle jerked forward and was able to operate. The contact stated that the check engine warning light was illuminated continuously. The vehicle was seen by an independent mechanic where the contact was informed to reverse the vehicle however, the vehicle failed to reverse. The contact mentioned that the vehicle needed to be shifted into neutral and the mechanic pushed the vehicle back to check the vehicle. In addition, the contact mentioned that the vehicle failed to exceed 25 MPH a few hours later. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 97,099.
Additional Notes:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at approximately 45 MPH, the vehicle failed to accelerate, and the RPM was at zero. The contact mentioned that there was a high pitch whining sound. The vehicle coasted and failed to shift gears. Additionally, once the vehicle was restarted, the vehicle jerked forward and was able to operate. The contact stated that the check engine warning light was illuminated continuously. The vehicle was seen by an independent mechanic where the contact was informed to reverse the vehicle however, the vehicle failed to reverse. The contact mentioned that the vehicle needed to be shifted into neutral and the mechanic pushed the vehicle back to check the vehicle. In addition, the contact mentioned that the vehicle failed to exceed 25 MPH a few hours later. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 97,099.
Mfg Campaign: 11440521
Recall Date: Nov 15, 2021
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at approximately 45 MPH, the vehicle failed to accelerate, and the RPM was at zero. The contact mentioned that there was a high pitch whining sound. The vehicle coasted and failed to shift gears. Additionally, once the vehicle was restarted, the vehicle jerked forward and was able to operate. The contact stated that the check engine warning light was illuminated continuously. The vehicle was seen by an independent mechanic where the contact was informed to reverse the vehicle however, the vehicle failed to reverse. The contact mentioned that the vehicle needed to be shifted into neutral and the mechanic pushed the vehicle back to check the vehicle. In addition, the contact mentioned that the vehicle failed to exceed 25 MPH a few hours later. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 97,099.
Corrective Action:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at approximately 45 MPH, the vehicle failed to accelerate, and the RPM was at zero. The contact mentioned that there was a high pitch whining sound. The vehicle coasted and failed to shift gears. Additionally, once the vehicle was restarted, the vehicle jerked forward and was able to operate. The contact stated that the check engine warning light was illuminated continuously. The vehicle was seen by an independent mechanic where the contact was informed to reverse the vehicle however, the vehicle failed to reverse. The contact mentioned that the vehicle needed to be shifted into neutral and the mechanic pushed the vehicle back to check the vehicle. In addition, the contact mentioned that the vehicle failed to exceed 25 MPH a few hours later. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 97,099.
Additional Notes:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at approximately 45 MPH, the vehicle failed to accelerate, and the RPM was at zero. The contact mentioned that there was a high pitch whining sound. The vehicle coasted and failed to shift gears. Additionally, once the vehicle was restarted, the vehicle jerked forward and was able to operate. The contact stated that the check engine warning light was illuminated continuously. The vehicle was seen by an independent mechanic where the contact was informed to reverse the vehicle however, the vehicle failed to reverse. The contact mentioned that the vehicle needed to be shifted into neutral and the mechanic pushed the vehicle back to check the vehicle. In addition, the contact mentioned that the vehicle failed to exceed 25 MPH a few hours later. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 97,099.
Mfg Campaign: 11440521
Recall Date: Nov 15, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Side slider door lock actuator on passenger side makes lots of noise and the lock actuator on left side without notice has stopped working also at same time. This lock mechanism issue prevents the slider door locks or handles from working inside and outside the vehicle. Remote does not work for these doors either, but still work for front doors and hatch.
Corrective Action:
Side slider door lock actuator on passenger side makes lots of noise and the lock actuator on left side without notice has stopped working also at same time. This lock mechanism issue prevents the slider door locks or handles from working inside and outside the vehicle. Remote does not work for these doors either, but still work for front doors and hatch.
Additional Notes:
Side slider door lock actuator on passenger side makes lots of noise and the lock actuator on left side without notice has stopped working also at same time. This lock mechanism issue prevents the slider door locks or handles from working inside and outside the vehicle. Remote does not work for these doors either, but still work for front doors and hatch.
Mfg Campaign: 11439797
Recall Date: Nov 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
- Left side sliding door will not unlock to open; * safety concern of rear passengers being trapped if right side slider is hit in an accident - Right side sliding door will not lock; * Safety concern for burglary or car-jacking - I will put the Grand Caravan in Bettenhausen Chrysler/Dodge/Jeep (Orland Park, IL) for repairs on Nov 11, 2021! - Stellantis/Chrysler should reimburse me for these repairs!
Corrective Action:
- Left side sliding door will not unlock to open; * safety concern of rear passengers being trapped if right side slider is hit in an accident - Right side sliding door will not lock; * Safety concern for burglary or car-jacking - I will put the Grand Caravan in Bettenhausen Chrysler/Dodge/Jeep (Orland Park, IL) for repairs on Nov 11, 2021! - Stellantis/Chrysler should reimburse me for these repairs!
Additional Notes:
- Left side sliding door will not unlock to open; * safety concern of rear passengers being trapped if right side slider is hit in an accident - Right side sliding door will not lock; * Safety concern for burglary or car-jacking - I will put the Grand Caravan in Bettenhausen Chrysler/Dodge/Jeep (Orland Park, IL) for repairs on Nov 11, 2021! - Stellantis/Chrysler should reimburse me for these repairs!
Mfg Campaign: 11439811
Recall Date: Nov 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Vehicle's rear sliding doors intermittently jam locked, one, or the other, or both. The respective sliding locks will not budge, not by remote, not from the button on the driver's door, and especially, not even manually, from the sliding lock on the doors themselves. Sometimes a buzzing sound is heard from one or the other of the the locks when commanding to lock electrically, including when the car starts moving at over 20 mph or so, and all doors lock automatically. I understand that electrical commands ("power" this and that) may stop working at some time in the life of a car, but at least they can be so engineered that in case of the door locks not to jam the lock in the locked position! I understand there are a few hundred complaints about these locks, all jamming, all in the locked position, on all vans w/sliding doors built by Chrysler. What would it take for the Chrysler-Fiat, or whatever they're called now, to fix the problem and issue a recall?? A fire? Injuries? Worse, God forbid? Can you imagine when the injured party lawyers find out there have been hundreds of similar complaints and no recall? ..
Corrective Action:
Vehicle's rear sliding doors intermittently jam locked, one, or the other, or both. The respective sliding locks will not budge, not by remote, not from the button on the driver's door, and especially, not even manually, from the sliding lock on the doors themselves. Sometimes a buzzing sound is heard from one or the other of the the locks when commanding to lock electrically, including when the car starts moving at over 20 mph or so, and all doors lock automatically. I understand that electrical commands ("power" this and that) may stop working at some time in the life of a car, but at least they can be so engineered that in case of the door locks not to jam the lock in the locked position! I understand there are a few hundred complaints about these locks, all jamming, all in the locked position, on all vans w/sliding doors built by Chrysler. What would it take for the Chrysler-Fiat, or whatever they're called now, to fix the problem and issue a recall?? A fire? Injuries? Worse, God forbid? Can you imagine when the injured party lawyers find out there have been hundreds of similar complaints and no recall? ..
Additional Notes:
Vehicle's rear sliding doors intermittently jam locked, one, or the other, or both. The respective sliding locks will not budge, not by remote, not from the button on the driver's door, and especially, not even manually, from the sliding lock on the doors themselves. Sometimes a buzzing sound is heard from one or the other of the the locks when commanding to lock electrically, including when the car starts moving at over 20 mph or so, and all doors lock automatically. I understand that electrical commands ("power" this and that) may stop working at some time in the life of a car, but at least they can be so engineered that in case of the door locks not to jam the lock in the locked position! I understand there are a few hundred complaints about these locks, all jamming, all in the locked position, on all vans w/sliding doors built by Chrysler. What would it take for the Chrysler-Fiat, or whatever they're called now, to fix the problem and issue a recall?? A fire? Injuries? Worse, God forbid? Can you imagine when the injured party lawyers find out there have been hundreds of similar complaints and no recall? ..
Mfg Campaign: 11439146
Recall Date: Nov 3, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle's rear sliding doors intermittently jam locked, one, or the other, or both. The respective sliding locks will not budge, not by remote, not from the button on the driver's door, and especially, not even manually, from the sliding lock on the doors themselves. Sometimes a buzzing sound is heard from one or the other of the the locks when commanding to lock electrically, including when the car starts moving at over 20 mph or so, and all doors lock automatically. I understand that electrical commands ("power" this and that) may stop working at some time in the life of a car, but at least they can be so engineered that in case of the door locks not to jam the lock in the locked position! I understand there are a few hundred complaints about these locks, all jamming, all in the locked position, on all vans w/sliding doors built by Chrysler. What would it take for the Chrysler-Fiat, or whatever they're called now, to fix the problem and issue a recall?? A fire? Injuries? Worse, God forbid? Can you imagine when the injured party lawyers find out there have been hundreds of similar complaints and no recall? ..
Corrective Action:
Vehicle's rear sliding doors intermittently jam locked, one, or the other, or both. The respective sliding locks will not budge, not by remote, not from the button on the driver's door, and especially, not even manually, from the sliding lock on the doors themselves. Sometimes a buzzing sound is heard from one or the other of the the locks when commanding to lock electrically, including when the car starts moving at over 20 mph or so, and all doors lock automatically. I understand that electrical commands ("power" this and that) may stop working at some time in the life of a car, but at least they can be so engineered that in case of the door locks not to jam the lock in the locked position! I understand there are a few hundred complaints about these locks, all jamming, all in the locked position, on all vans w/sliding doors built by Chrysler. What would it take for the Chrysler-Fiat, or whatever they're called now, to fix the problem and issue a recall?? A fire? Injuries? Worse, God forbid? Can you imagine when the injured party lawyers find out there have been hundreds of similar complaints and no recall? ..
Additional Notes:
Vehicle's rear sliding doors intermittently jam locked, one, or the other, or both. The respective sliding locks will not budge, not by remote, not from the button on the driver's door, and especially, not even manually, from the sliding lock on the doors themselves. Sometimes a buzzing sound is heard from one or the other of the the locks when commanding to lock electrically, including when the car starts moving at over 20 mph or so, and all doors lock automatically. I understand that electrical commands ("power" this and that) may stop working at some time in the life of a car, but at least they can be so engineered that in case of the door locks not to jam the lock in the locked position! I understand there are a few hundred complaints about these locks, all jamming, all in the locked position, on all vans w/sliding doors built by Chrysler. What would it take for the Chrysler-Fiat, or whatever they're called now, to fix the problem and issue a recall?? A fire? Injuries? Worse, God forbid? Can you imagine when the injured party lawyers find out there have been hundreds of similar complaints and no recall? ..
Mfg Campaign: 11439146
Recall Date: Nov 3, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Passenger power sliding door made buzzing sound when unlocking and the next day was stuck in the lock position. The door cannot be opened from the inside or outside.
Corrective Action:
Passenger power sliding door made buzzing sound when unlocking and the next day was stuck in the lock position. The door cannot be opened from the inside or outside.
Additional Notes:
Passenger power sliding door made buzzing sound when unlocking and the next day was stuck in the lock position. The door cannot be opened from the inside or outside.
Mfg Campaign: 11438834
Recall Date: Nov 1, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Both back sliding door locks are inoperable. The passenger side made a buzzing noise for a while and now won't lock at all and the drive side will not unlock even, manually flipping the switch does not work.
Corrective Action:
Both back sliding door locks are inoperable. The passenger side made a buzzing noise for a while and now won't lock at all and the drive side will not unlock even, manually flipping the switch does not work.
Additional Notes:
Both back sliding door locks are inoperable. The passenger side made a buzzing noise for a while and now won't lock at all and the drive side will not unlock even, manually flipping the switch does not work.
Mfg Campaign: 11438896
Recall Date: Nov 1, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Driving home on the highway. Van began making a loud whirring sound when accelerating. Noise had gotten louder over a few days. Took van in to be checked. Service tech said transmission pump is failing and the part has a safety recall. NHTSA Campaign ID Number 16V461000. Chrysler's number for this recall is S44. Called Chrysler customer service and was told the vin for our vehicle was not included in the recall.
Corrective Action:
Driving home on the highway. Van began making a loud whirring sound when accelerating. Noise had gotten louder over a few days. Took van in to be checked. Service tech said transmission pump is failing and the part has a safety recall. NHTSA Campaign ID Number 16V461000. Chrysler's number for this recall is S44. Called Chrysler customer service and was told the vin for our vehicle was not included in the recall.
Additional Notes:
Driving home on the highway. Van began making a loud whirring sound when accelerating. Noise had gotten louder over a few days. Took van in to be checked. Service tech said transmission pump is failing and the part has a safety recall. NHTSA Campaign ID Number 16V461000. Chrysler's number for this recall is S44. Called Chrysler customer service and was told the vin for our vehicle was not included in the recall.
Mfg Campaign: 11438527
Recall Date: Oct 28, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driver side middle sliding door will not open
Corrective Action:
Driver side middle sliding door will not open
Additional Notes:
Driver side middle sliding door will not open
Mfg Campaign: 11438371
Recall Date: Oct 27, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Purchase vehicle in April 2021. Discovered after 3 days that left sliding door did not lock when the rest of the vehicle was locked. When the door was opened with the car locked the alarm sounded. Returned to dealer who replaced the door actuator. The repair has lasted 6 months and has now presented itself again.
Corrective Action:
Purchase vehicle in April 2021. Discovered after 3 days that left sliding door did not lock when the rest of the vehicle was locked. When the door was opened with the car locked the alarm sounded. Returned to dealer who replaced the door actuator. The repair has lasted 6 months and has now presented itself again.
Additional Notes:
Purchase vehicle in April 2021. Discovered after 3 days that left sliding door did not lock when the rest of the vehicle was locked. When the door was opened with the car locked the alarm sounded. Returned to dealer who replaced the door actuator. The repair has lasted 6 months and has now presented itself again.
Mfg Campaign: 11438192
Recall Date: Oct 26, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Last week the driver's side automatic sliding door in my 2016 Dodge Grand Caravan got stuck in the locked position. It is unable to be opened, either by remote or manually, and the lock can not be disabled rendering this door unusable. THIS IS A MAJOR SAFETY HAZARD! I have 4 children, which is the main reason I got a minivan and specifically one with automatic sliding doors. Two of my children are still in car seats, which are located beside each sliding door so I can help with their seat belts as needed. My youngest is beside the driver's side sliding door, the one I have having the issue with now. Right now, unless I reach over and behind the driver's seat or walk around the car to the opposite door, I CAN NOT REACH MY CHILD'S CAR SEAT!!!! Not only is this extremely inconvenient and time consuming, IT IS EXTREMELY DANGEROUS! What if my son needs help with something and I need to reach him? What if he is choking? What if we are in an accident and I need to get him out of his car seat? When searching this issue online, it quickly became evident THAT THIS IS A COMMON PROBLEM THAT DODGE KNOWS ABOUT AND HASN'T RECALLED!!! I was beyond shocked and appalled! How could this issue be common and known - it's ALL OVER the Internet, and not be acknowledged by Dodge??? Is my children's safety not worthy of a recall? Is this just a money making scheme? ARE THEY WAITING FOR A CHILD TO DIE TO DO A RECALL? The majority of people who buy minivans have young children and need the convenience of sliding doors. So the majority of people at-risk with this issue are children. This is blatant neglect on the part of Dodge and needs to be called out and have Dodge recall it as soon as possible before something bad happens. Thank you for your help in this matter.
Corrective Action:
Last week the driver's side automatic sliding door in my 2016 Dodge Grand Caravan got stuck in the locked position. It is unable to be opened, either by remote or manually, and the lock can not be disabled rendering this door unusable. THIS IS A MAJOR SAFETY HAZARD! I have 4 children, which is the main reason I got a minivan and specifically one with automatic sliding doors. Two of my children are still in car seats, which are located beside each sliding door so I can help with their seat belts as needed. My youngest is beside the driver's side sliding door, the one I have having the issue with now. Right now, unless I reach over and behind the driver's seat or walk around the car to the opposite door, I CAN NOT REACH MY CHILD'S CAR SEAT!!!! Not only is this extremely inconvenient and time consuming, IT IS EXTREMELY DANGEROUS! What if my son needs help with something and I need to reach him? What if he is choking? What if we are in an accident and I need to get him out of his car seat? When searching this issue online, it quickly became evident THAT THIS IS A COMMON PROBLEM THAT DODGE KNOWS ABOUT AND HASN'T RECALLED!!! I was beyond shocked and appalled! How could this issue be common and known - it's ALL OVER the Internet, and not be acknowledged by Dodge??? Is my children's safety not worthy of a recall? Is this just a money making scheme? ARE THEY WAITING FOR A CHILD TO DIE TO DO A RECALL? The majority of people who buy minivans have young children and need the convenience of sliding doors. So the majority of people at-risk with this issue are children. This is blatant neglect on the part of Dodge and needs to be called out and have Dodge recall it as soon as possible before something bad happens. Thank you for your help in this matter.
Additional Notes:
Last week the driver's side automatic sliding door in my 2016 Dodge Grand Caravan got stuck in the locked position. It is unable to be opened, either by remote or manually, and the lock can not be disabled rendering this door unusable. THIS IS A MAJOR SAFETY HAZARD! I have 4 children, which is the main reason I got a minivan and specifically one with automatic sliding doors. Two of my children are still in car seats, which are located beside each sliding door so I can help with their seat belts as needed. My youngest is beside the driver's side sliding door, the one I have having the issue with now. Right now, unless I reach over and behind the driver's seat or walk around the car to the opposite door, I CAN NOT REACH MY CHILD'S CAR SEAT!!!! Not only is this extremely inconvenient and time consuming, IT IS EXTREMELY DANGEROUS! What if my son needs help with something and I need to reach him? What if he is choking? What if we are in an accident and I need to get him out of his car seat? When searching this issue online, it quickly became evident THAT THIS IS A COMMON PROBLEM THAT DODGE KNOWS ABOUT AND HASN'T RECALLED!!! I was beyond shocked and appalled! How could this issue be common and known - it's ALL OVER the Internet, and not be acknowledged by Dodge??? Is my children's safety not worthy of a recall? Is this just a money making scheme? ARE THEY WAITING FOR A CHILD TO DIE TO DO A RECALL? The majority of people who buy minivans have young children and need the convenience of sliding doors. So the majority of people at-risk with this issue are children. This is blatant neglect on the part of Dodge and needs to be called out and have Dodge recall it as soon as possible before something bad happens. Thank you for your help in this matter.
Mfg Campaign: 11437947
Recall Date: Oct 24, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The lock actuator in both rear sliding doors has failed. The first to fail was the rear passenger door. While the door and lock still operate, it makes a loud buzzing noise whenever it is activated (as described in the 2016 TSB issued by the manufacturer.) My mechanic inspected and confirmed this problem in September 2021. Just the other day (10/20/21), the actuator on the rear driver door also failed without any warning (it had never made noise): the lock “seized” and we were unable to unlock and open the door through any means. This exact pattern of failure has been reported by many other owners of this vehicle. Malfunctioning locks present an obvious safety problem, especially in the case of the locked door which would make it difficult for my children to escape the car quickly in an emergency. Neither actuator has been replaced yet and thus they are available for inspection if necessary.
Corrective Action:
The lock actuator in both rear sliding doors has failed. The first to fail was the rear passenger door. While the door and lock still operate, it makes a loud buzzing noise whenever it is activated (as described in the 2016 TSB issued by the manufacturer.) My mechanic inspected and confirmed this problem in September 2021. Just the other day (10/20/21), the actuator on the rear driver door also failed without any warning (it had never made noise): the lock “seized” and we were unable to unlock and open the door through any means. This exact pattern of failure has been reported by many other owners of this vehicle. Malfunctioning locks present an obvious safety problem, especially in the case of the locked door which would make it difficult for my children to escape the car quickly in an emergency. Neither actuator has been replaced yet and thus they are available for inspection if necessary.
Additional Notes:
The lock actuator in both rear sliding doors has failed. The first to fail was the rear passenger door. While the door and lock still operate, it makes a loud buzzing noise whenever it is activated (as described in the 2016 TSB issued by the manufacturer.) My mechanic inspected and confirmed this problem in September 2021. Just the other day (10/20/21), the actuator on the rear driver door also failed without any warning (it had never made noise): the lock “seized” and we were unable to unlock and open the door through any means. This exact pattern of failure has been reported by many other owners of this vehicle. Malfunctioning locks present an obvious safety problem, especially in the case of the locked door which would make it difficult for my children to escape the car quickly in an emergency. Neither actuator has been replaced yet and thus they are available for inspection if necessary.
Mfg Campaign: 11437772
Recall Date: Oct 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have a 2016 dodge grand caravan and every time I unlock the door or lock it it makes this loud buzzing noise, the door works fine it opens and close. But when using the unlock button from the key everyone can hear the load buzzing noise. I think it is the door actuator.
Corrective Action:
I have a 2016 dodge grand caravan and every time I unlock the door or lock it it makes this loud buzzing noise, the door works fine it opens and close. But when using the unlock button from the key everyone can hear the load buzzing noise. I think it is the door actuator.
Additional Notes:
I have a 2016 dodge grand caravan and every time I unlock the door or lock it it makes this loud buzzing noise, the door works fine it opens and close. But when using the unlock button from the key everyone can hear the load buzzing noise. I think it is the door actuator.
Mfg Campaign: 11437789
Recall Date: Oct 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 50 MPH, the vehicle failed to properly accelerate. All vehicle movement stopped and traffic was slowed. There were no warning lights illuminated. The contact called the local dealer and was informed that the vehicle was not covered under NHTSA Campaign Number: 16V461000 (Power Train). The vehicle was not diagnosed or repaired. West Herr Chrysler Dodge RAM of Orchard Park (3551 Southwestern Blvd, Orchard Park, NY 14127) was also contacted and confirmed the information. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was 52734. Additional info from the owner. Thet transmission was diagnosed with a transmission pump failure. The failed part fell within the recall dates but the manufacturer refused to cover. The process took almost a month to resolve. Without any assistance from the manufacturer or West Herr Dodge, another local dealer Joe Ciccone Chrysler Dodge offered assistance in the cost of a transmission replacement.
Corrective Action:
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 50 MPH, the vehicle failed to properly accelerate. All vehicle movement stopped and traffic was slowed. There were no warning lights illuminated. The contact called the local dealer and was informed that the vehicle was not covered under NHTSA Campaign Number: 16V461000 (Power Train). The vehicle was not diagnosed or repaired. West Herr Chrysler Dodge RAM of Orchard Park (3551 Southwestern Blvd, Orchard Park, NY 14127) was also contacted and confirmed the information. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was 52734. Additional info from the owner. Thet transmission was diagnosed with a transmission pump failure. The failed part fell within the recall dates but the manufacturer refused to cover. The process took almost a month to resolve. Without any assistance from the manufacturer or West Herr Dodge, another local dealer Joe Ciccone Chrysler Dodge offered assistance in the cost of a transmission replacement.
Additional Notes:
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 50 MPH, the vehicle failed to properly accelerate. All vehicle movement stopped and traffic was slowed. There were no warning lights illuminated. The contact called the local dealer and was informed that the vehicle was not covered under NHTSA Campaign Number: 16V461000 (Power Train). The vehicle was not diagnosed or repaired. West Herr Chrysler Dodge RAM of Orchard Park (3551 Southwestern Blvd, Orchard Park, NY 14127) was also contacted and confirmed the information. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was 52734. Additional info from the owner. Thet transmission was diagnosed with a transmission pump failure. The failed part fell within the recall dates but the manufacturer refused to cover. The process took almost a month to resolve. Without any assistance from the manufacturer or West Herr Dodge, another local dealer Joe Ciccone Chrysler Dodge offered assistance in the cost of a transmission replacement.
Mfg Campaign: 11437613
Recall Date: Oct 21, 2021
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