Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage) is recalling certain Vantage-modified 2016-2019 Dodge Grand Caravan vehicles. The fuel pump gasket may deteriorate, allowing fuel to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 15, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S44
Recall Date: Jun 24, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S37
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R53
Recall Date: Sep 24, 2015
Consumer Complaints
1.2K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Passenger sliding door lock and latch failed. The repair cost $1,206.47 at the dealer. The dealer will only guarantee the new lock for two years!
Corrective Action:
Passenger sliding door lock and latch failed. The repair cost $1,206.47 at the dealer. The dealer will only guarantee the new lock for two years!
Additional Notes:
Passenger sliding door lock and latch failed. The repair cost $1,206.47 at the dealer. The dealer will only guarantee the new lock for two years!
Mfg Campaign: 11433343
Recall Date: Sep 17, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Passenger sliding door lock and latch failed. The repair cost $1,206.47 at the dealer. The dealer will only guarantee the new lock for two years!
Corrective Action:
Passenger sliding door lock and latch failed. The repair cost $1,206.47 at the dealer. The dealer will only guarantee the new lock for two years!
Additional Notes:
Passenger sliding door lock and latch failed. The repair cost $1,206.47 at the dealer. The dealer will only guarantee the new lock for two years!
Mfg Campaign: 11433343
Recall Date: Sep 17, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
when driving the car stalls. when turn on the air the car shakes. when stop the car acts it changing gears.
Corrective Action:
when driving the car stalls. when turn on the air the car shakes. when stop the car acts it changing gears.
Additional Notes:
when driving the car stalls. when turn on the air the car shakes. when stop the car acts it changing gears.
Mfg Campaign: 11432884
Recall Date: Sep 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
when driving the car stalls. when turn on the air the car shakes. when stop the car acts it changing gears.
Corrective Action:
when driving the car stalls. when turn on the air the car shakes. when stop the car acts it changing gears.
Additional Notes:
when driving the car stalls. when turn on the air the car shakes. when stop the car acts it changing gears.
Mfg Campaign: 11432884
Recall Date: Sep 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
when driving the car stalls. when turn on the air the car shakes. when stop the car acts it changing gears.
Corrective Action:
when driving the car stalls. when turn on the air the car shakes. when stop the car acts it changing gears.
Additional Notes:
when driving the car stalls. when turn on the air the car shakes. when stop the car acts it changing gears.
Mfg Campaign: 11432884
Recall Date: Sep 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission pump lost pressure which caused the vehicle to stop on the side of the road, and it created a hazardous circumstance for my daughter. We had to have the vehicle towed to our residence since the transmission was not working properly. We have not had it looked at by a dealer or certified mechanic since it requires towing to get it to the destination. No warning was given by any lights or indicators in the vehicle prior to the incident. The check engine light did come on after the vehicle had stopped on the side of the road. I plugged in my FIXD sensor, and it indicated the problem was with the transmission pump. A Safety Recall (S44) was issued for the 2015 - 2016 Grand Caravans, but for some reason a notice was not sent to the owner of this vehicle, even though the date of manufacture listed on the vehicle indicates it should have been included in the original safety recall notices.
Corrective Action:
The transmission pump lost pressure which caused the vehicle to stop on the side of the road, and it created a hazardous circumstance for my daughter. We had to have the vehicle towed to our residence since the transmission was not working properly. We have not had it looked at by a dealer or certified mechanic since it requires towing to get it to the destination. No warning was given by any lights or indicators in the vehicle prior to the incident. The check engine light did come on after the vehicle had stopped on the side of the road. I plugged in my FIXD sensor, and it indicated the problem was with the transmission pump. A Safety Recall (S44) was issued for the 2015 - 2016 Grand Caravans, but for some reason a notice was not sent to the owner of this vehicle, even though the date of manufacture listed on the vehicle indicates it should have been included in the original safety recall notices.
Additional Notes:
The transmission pump lost pressure which caused the vehicle to stop on the side of the road, and it created a hazardous circumstance for my daughter. We had to have the vehicle towed to our residence since the transmission was not working properly. We have not had it looked at by a dealer or certified mechanic since it requires towing to get it to the destination. No warning was given by any lights or indicators in the vehicle prior to the incident. The check engine light did come on after the vehicle had stopped on the side of the road. I plugged in my FIXD sensor, and it indicated the problem was with the transmission pump. A Safety Recall (S44) was issued for the 2015 - 2016 Grand Caravans, but for some reason a notice was not sent to the owner of this vehicle, even though the date of manufacture listed on the vehicle indicates it should have been included in the original safety recall notices.
Mfg Campaign: 11432975
Recall Date: Sep 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Bought van and shortly after the right passenger sliding door starting making a loud buzz every time it was unlocked. Researched that it was the actuator, have not fixed yet. Now, In August 2021, the drivers passenger sliding door will not open. It just stopped one day. it won't open with the latch, inside or outside, with the key fob, or with the button inside on the door or on the visor. I'm afraid if I ever have a wreck, we could be trapped with doors that just don't open. I've reached out to a few dealerships, and it is a costly fix and can't seem to get much info or response back from them anyway.
Corrective Action:
Bought van and shortly after the right passenger sliding door starting making a loud buzz every time it was unlocked. Researched that it was the actuator, have not fixed yet. Now, In August 2021, the drivers passenger sliding door will not open. It just stopped one day. it won't open with the latch, inside or outside, with the key fob, or with the button inside on the door or on the visor. I'm afraid if I ever have a wreck, we could be trapped with doors that just don't open. I've reached out to a few dealerships, and it is a costly fix and can't seem to get much info or response back from them anyway.
Additional Notes:
Bought van and shortly after the right passenger sliding door starting making a loud buzz every time it was unlocked. Researched that it was the actuator, have not fixed yet. Now, In August 2021, the drivers passenger sliding door will not open. It just stopped one day. it won't open with the latch, inside or outside, with the key fob, or with the button inside on the door or on the visor. I'm afraid if I ever have a wreck, we could be trapped with doors that just don't open. I've reached out to a few dealerships, and it is a costly fix and can't seem to get much info or response back from them anyway.
Mfg Campaign: 11432424
Recall Date: Sep 10, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 40-45 MPH, the vehicle downshifted to 1st gear and began to stall. The check engine warning light illuminated. The contact was able to veer to the side of the road. The contact was able to restart the vehicle, but the vehicle would only remain running for a minute. The vehicle was towed to the residence. The vehicle was then towed to the dealer who diagnosed that transmission pump had failed and needed to be replaced. The contact stated that the vehicle was repaired; however, the failure recurred while driving. The vehicle was taken to an independent mechanic who diagnosed that transmission pump had failed and needed to be replaced. The contact stated that the vehicle was repaired; however, the failure persisted. The vehicle was taken to an independent mechanic who diagnosed that transmission pump had failed and needed to be replaced. The dealer was made aware of the failure and advised the contact that she would be responsible for the cost of the repair as the vehicle was out of warranty. The manufacturer was notified of the failure and confirmed the dealer’s information. The vehicle was not repaired. The approximate failure mileage was 60,000.
Corrective Action:
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 40-45 MPH, the vehicle downshifted to 1st gear and began to stall. The check engine warning light illuminated. The contact was able to veer to the side of the road. The contact was able to restart the vehicle, but the vehicle would only remain running for a minute. The vehicle was towed to the residence. The vehicle was then towed to the dealer who diagnosed that transmission pump had failed and needed to be replaced. The contact stated that the vehicle was repaired; however, the failure recurred while driving. The vehicle was taken to an independent mechanic who diagnosed that transmission pump had failed and needed to be replaced. The contact stated that the vehicle was repaired; however, the failure persisted. The vehicle was taken to an independent mechanic who diagnosed that transmission pump had failed and needed to be replaced. The dealer was made aware of the failure and advised the contact that she would be responsible for the cost of the repair as the vehicle was out of warranty. The manufacturer was notified of the failure and confirmed the dealer’s information. The vehicle was not repaired. The approximate failure mileage was 60,000.
Additional Notes:
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 40-45 MPH, the vehicle downshifted to 1st gear and began to stall. The check engine warning light illuminated. The contact was able to veer to the side of the road. The contact was able to restart the vehicle, but the vehicle would only remain running for a minute. The vehicle was towed to the residence. The vehicle was then towed to the dealer who diagnosed that transmission pump had failed and needed to be replaced. The contact stated that the vehicle was repaired; however, the failure recurred while driving. The vehicle was taken to an independent mechanic who diagnosed that transmission pump had failed and needed to be replaced. The contact stated that the vehicle was repaired; however, the failure persisted. The vehicle was taken to an independent mechanic who diagnosed that transmission pump had failed and needed to be replaced. The dealer was made aware of the failure and advised the contact that she would be responsible for the cost of the repair as the vehicle was out of warranty. The manufacturer was notified of the failure and confirmed the dealer’s information. The vehicle was not repaired. The approximate failure mileage was 60,000.
Mfg Campaign: 11432500
Recall Date: Sep 10, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2016 Dodge Grand Caravan. The passenger side sliding door makes a groaning or buzzing when unlocking. Cannot manually move passenger side lock switch mechanism either. Both sliding doors have become stuck in the closed position in the past several times over the past several years, making it hard to get people out of car. Seems like a safety type issue. The repair for this (approx $1000 per door) seems to be very expensive for something that should not fail. Problem of doors getting stuck in locked position at times has been intermittent meaning lock/ unlock may work again . Not sure if this is due to unhooking battery and resetting or just because car was turned off and on.
Corrective Action:
2016 Dodge Grand Caravan. The passenger side sliding door makes a groaning or buzzing when unlocking. Cannot manually move passenger side lock switch mechanism either. Both sliding doors have become stuck in the closed position in the past several times over the past several years, making it hard to get people out of car. Seems like a safety type issue. The repair for this (approx $1000 per door) seems to be very expensive for something that should not fail. Problem of doors getting stuck in locked position at times has been intermittent meaning lock/ unlock may work again . Not sure if this is due to unhooking battery and resetting or just because car was turned off and on.
Additional Notes:
2016 Dodge Grand Caravan. The passenger side sliding door makes a groaning or buzzing when unlocking. Cannot manually move passenger side lock switch mechanism either. Both sliding doors have become stuck in the closed position in the past several times over the past several years, making it hard to get people out of car. Seems like a safety type issue. The repair for this (approx $1000 per door) seems to be very expensive for something that should not fail. Problem of doors getting stuck in locked position at times has been intermittent meaning lock/ unlock may work again . Not sure if this is due to unhooking battery and resetting or just because car was turned off and on.
Mfg Campaign: 11432152
Recall Date: Sep 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Loud buzzing sound when you lock doors
Corrective Action:
Loud buzzing sound when you lock doors
Additional Notes:
Loud buzzing sound when you lock doors
Mfg Campaign: 11431734
Recall Date: Sep 4, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The locking mechanism on the passenger rear sliding door makes a loud buzzing noise when unlocking. It is so loud that it can be heard up to 15 feet from the vehicle. Sometimes it will either stay in the locked position or it will remain unlocked regardless of the buttons being pushed. In the event of an accident and the door is stuck in the locked position it will put my children in danger of not being able to get out of the vehicle through that door. I have not taken it to be inspected nor has the manufacturer inspected it. There were no warning lights or indicators prior to or after the problem started. It is available for inspection upon request.
Corrective Action:
The locking mechanism on the passenger rear sliding door makes a loud buzzing noise when unlocking. It is so loud that it can be heard up to 15 feet from the vehicle. Sometimes it will either stay in the locked position or it will remain unlocked regardless of the buttons being pushed. In the event of an accident and the door is stuck in the locked position it will put my children in danger of not being able to get out of the vehicle through that door. I have not taken it to be inspected nor has the manufacturer inspected it. There were no warning lights or indicators prior to or after the problem started. It is available for inspection upon request.
Additional Notes:
The locking mechanism on the passenger rear sliding door makes a loud buzzing noise when unlocking. It is so loud that it can be heard up to 15 feet from the vehicle. Sometimes it will either stay in the locked position or it will remain unlocked regardless of the buttons being pushed. In the event of an accident and the door is stuck in the locked position it will put my children in danger of not being able to get out of the vehicle through that door. I have not taken it to be inspected nor has the manufacturer inspected it. There were no warning lights or indicators prior to or after the problem started. It is available for inspection upon request.
Mfg Campaign: 11431558
Recall Date: Sep 2, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The locking mechanism on the passenger rear sliding door makes a loud buzzing noise when unlocking. It is so loud that it can be heard up to 15 feet from the vehicle. Sometimes it will either stay in the locked position or it will remain unlocked regardless of the buttons being pushed. In the event of an accident and the door is stuck in the locked position it will put my children in danger of not being able to get out of the vehicle through that door. I have not taken it to be inspected nor has the manufacturer inspected it. There were no warning lights or indicators prior to or after the problem started. It is available for inspection upon request.
Corrective Action:
The locking mechanism on the passenger rear sliding door makes a loud buzzing noise when unlocking. It is so loud that it can be heard up to 15 feet from the vehicle. Sometimes it will either stay in the locked position or it will remain unlocked regardless of the buttons being pushed. In the event of an accident and the door is stuck in the locked position it will put my children in danger of not being able to get out of the vehicle through that door. I have not taken it to be inspected nor has the manufacturer inspected it. There were no warning lights or indicators prior to or after the problem started. It is available for inspection upon request.
Additional Notes:
The locking mechanism on the passenger rear sliding door makes a loud buzzing noise when unlocking. It is so loud that it can be heard up to 15 feet from the vehicle. Sometimes it will either stay in the locked position or it will remain unlocked regardless of the buttons being pushed. In the event of an accident and the door is stuck in the locked position it will put my children in danger of not being able to get out of the vehicle through that door. I have not taken it to be inspected nor has the manufacturer inspected it. There were no warning lights or indicators prior to or after the problem started. It is available for inspection upon request.
Mfg Campaign: 11431558
Recall Date: Sep 2, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The left sliding door has locked up and will not open manually, by key fob, or the overhead buttons. Cannot get out of this door in case of an accident. I haven't taken to dealer because they want $120 just to look at it. No warnings in the vehicle prior to the door locking up.
Corrective Action:
The left sliding door has locked up and will not open manually, by key fob, or the overhead buttons. Cannot get out of this door in case of an accident. I haven't taken to dealer because they want $120 just to look at it. No warnings in the vehicle prior to the door locking up.
Additional Notes:
The left sliding door has locked up and will not open manually, by key fob, or the overhead buttons. Cannot get out of this door in case of an accident. I haven't taken to dealer because they want $120 just to look at it. No warnings in the vehicle prior to the door locking up.
Mfg Campaign: 11431308
Recall Date: Sep 1, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Lock actuators on both sliding doors are making a loud "buzzing" or "clicking" sound when the doors are locked and unlocked.
Corrective Action:
Lock actuators on both sliding doors are making a loud "buzzing" or "clicking" sound when the doors are locked and unlocked.
Additional Notes:
Lock actuators on both sliding doors are making a loud "buzzing" or "clicking" sound when the doors are locked and unlocked.
Mfg Campaign: 11431396
Recall Date: Sep 1, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Driver side sliding door couldn't be opened manually or with electronic key fob. Anyone seated in second row, driver's side, would have to exit by climbing over to another door or try to get out of a window. Vehicle was taken to a Dodge dealer who confirmed the actuator had failed and that was why the door would not open No other parties have inspected this vehicle for this problem. Once the issue was repaired, I traded this van off for a new vehicle. There were no warnings that this was going to happen. I just went to open the sliding door and it would not budge.
Corrective Action:
Driver side sliding door couldn't be opened manually or with electronic key fob. Anyone seated in second row, driver's side, would have to exit by climbing over to another door or try to get out of a window. Vehicle was taken to a Dodge dealer who confirmed the actuator had failed and that was why the door would not open No other parties have inspected this vehicle for this problem. Once the issue was repaired, I traded this van off for a new vehicle. There were no warnings that this was going to happen. I just went to open the sliding door and it would not budge.
Additional Notes:
Driver side sliding door couldn't be opened manually or with electronic key fob. Anyone seated in second row, driver's side, would have to exit by climbing over to another door or try to get out of a window. Vehicle was taken to a Dodge dealer who confirmed the actuator had failed and that was why the door would not open No other parties have inspected this vehicle for this problem. Once the issue was repaired, I traded this van off for a new vehicle. There were no warnings that this was going to happen. I just went to open the sliding door and it would not budge.
Mfg Campaign: 11431397
Recall Date: Sep 1, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The driver side rear sliding door has stopped functioning. It is stuck closed. The lock does not move manually or electronically, the manual door handles do nothing, and the automatic door opening function does nothing. This is a major safety hazard. It’s possible that in an accident that the left slider would be the best way to reach several passengers.
Corrective Action:
The driver side rear sliding door has stopped functioning. It is stuck closed. The lock does not move manually or electronically, the manual door handles do nothing, and the automatic door opening function does nothing. This is a major safety hazard. It’s possible that in an accident that the left slider would be the best way to reach several passengers.
Additional Notes:
The driver side rear sliding door has stopped functioning. It is stuck closed. The lock does not move manually or electronically, the manual door handles do nothing, and the automatic door opening function does nothing. This is a major safety hazard. It’s possible that in an accident that the left slider would be the best way to reach several passengers.
Mfg Campaign: 11431147
Recall Date: Aug 31, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
My 2016 dodge van began to lose power while i was on the freeway. While changing gears it was hesitant and would stall and lose power going from the second to the third gear. It appears the RPMs would go past 4 then the gear would change but with less power. Then the check engine light came on. Various times while i was stopped at a light upon acceleration the car would turn off. I took it down to the repair shop for the computer analyzation and was told to change the ignition coils and spark plugs and any and all air filters and check the sensors. The Performance did improve and I discovered the engine mounts were all in need of repair and that was the cause of the transmission stalling. I had those repaired and now the gears work fine. And now after spending quite a bit of money notice another issue. When I am getting out of my drive way and go from Reverse then stop to Drive there is a stall and the transmission does a clunk sound before it changes gear to drive. It very dangerous due to the fact that the gear stall and if the drive gear does not kick it any passing car may hit my van
Corrective Action:
My 2016 dodge van began to lose power while i was on the freeway. While changing gears it was hesitant and would stall and lose power going from the second to the third gear. It appears the RPMs would go past 4 then the gear would change but with less power. Then the check engine light came on. Various times while i was stopped at a light upon acceleration the car would turn off. I took it down to the repair shop for the computer analyzation and was told to change the ignition coils and spark plugs and any and all air filters and check the sensors. The Performance did improve and I discovered the engine mounts were all in need of repair and that was the cause of the transmission stalling. I had those repaired and now the gears work fine. And now after spending quite a bit of money notice another issue. When I am getting out of my drive way and go from Reverse then stop to Drive there is a stall and the transmission does a clunk sound before it changes gear to drive. It very dangerous due to the fact that the gear stall and if the drive gear does not kick it any passing car may hit my van
Additional Notes:
My 2016 dodge van began to lose power while i was on the freeway. While changing gears it was hesitant and would stall and lose power going from the second to the third gear. It appears the RPMs would go past 4 then the gear would change but with less power. Then the check engine light came on. Various times while i was stopped at a light upon acceleration the car would turn off. I took it down to the repair shop for the computer analyzation and was told to change the ignition coils and spark plugs and any and all air filters and check the sensors. The Performance did improve and I discovered the engine mounts were all in need of repair and that was the cause of the transmission stalling. I had those repaired and now the gears work fine. And now after spending quite a bit of money notice another issue. When I am getting out of my drive way and go from Reverse then stop to Drive there is a stall and the transmission does a clunk sound before it changes gear to drive. It very dangerous due to the fact that the gear stall and if the drive gear does not kick it any passing car may hit my van
Mfg Campaign: 11431004
Recall Date: Aug 30, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Passenger and drivers side rear sliding door locks making grinding noise, both during lock and unlock movements.
Corrective Action:
Passenger and drivers side rear sliding door locks making grinding noise, both during lock and unlock movements.
Additional Notes:
Passenger and drivers side rear sliding door locks making grinding noise, both during lock and unlock movements.
Mfg Campaign: 11429715
Recall Date: Aug 19, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Passenger and drivers side rear sliding door locks making grinding noise, both during lock and unlock movements.
Corrective Action:
Passenger and drivers side rear sliding door locks making grinding noise, both during lock and unlock movements.
Additional Notes:
Passenger and drivers side rear sliding door locks making grinding noise, both during lock and unlock movements.
Mfg Campaign: 11429715
Recall Date: Aug 19, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Vehicle was loaded with 5 people. At destination the passenger sliding door would not unlock. It will still not unlock after trying to push the inside manual lock switch. It will not unlock after trying "fixes" on the internet. I consider it a safety issue when the kids cannot get out of a door that cannot be manually unlocked or opened in any way. Dealer says ~$600 to fix and that is only for one door. They say the other should be replaced also. The problem is the door lock solenoid that burns out. I do not control the number of times the solenoid is operated, that is programmed by the manufacturer. This is not acceptable to have to pay fix a safety issue. There should be a recall and the dealer should fix the problem for free.
Corrective Action:
Vehicle was loaded with 5 people. At destination the passenger sliding door would not unlock. It will still not unlock after trying to push the inside manual lock switch. It will not unlock after trying "fixes" on the internet. I consider it a safety issue when the kids cannot get out of a door that cannot be manually unlocked or opened in any way. Dealer says ~$600 to fix and that is only for one door. They say the other should be replaced also. The problem is the door lock solenoid that burns out. I do not control the number of times the solenoid is operated, that is programmed by the manufacturer. This is not acceptable to have to pay fix a safety issue. There should be a recall and the dealer should fix the problem for free.
Additional Notes:
Vehicle was loaded with 5 people. At destination the passenger sliding door would not unlock. It will still not unlock after trying to push the inside manual lock switch. It will not unlock after trying "fixes" on the internet. I consider it a safety issue when the kids cannot get out of a door that cannot be manually unlocked or opened in any way. Dealer says ~$600 to fix and that is only for one door. They say the other should be replaced also. The problem is the door lock solenoid that burns out. I do not control the number of times the solenoid is operated, that is programmed by the manufacturer. This is not acceptable to have to pay fix a safety issue. There should be a recall and the dealer should fix the problem for free.
Mfg Campaign: 11429016
Recall Date: Aug 13, 2021
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