DODGE GRAND CARAVAN 2016

Complete listing of complaints and recalls for this vehicle

1.2K
Complaints
6
Recalls

Complaints & Recalls

1.2K Complaints 6 Recalls

Official Safety Recalls - Important!

6 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Vantage Mobility International, Llc
NHTSA Campaign: 20V278000 SAFETY RECALL
122 Vehicles Affected
Recall Date: May 15, 2020
Safety Issue:

Vantage Mobility International, LLC (Vantage) is recalling certain Vantage-modified 2016-2019 Dodge Grand Caravan vehicles. The fuel pump gasket may deteriorate, allowing fuel to leak.

Potential Risk:
A fuel leak in the presence of an ignition source can increase the risk of a fire.
FREE Recall Solution:
Vantage will notify owners, and will provide parts and reimbursement to owners for repair facilities to replace the fuel tank gasket, free of charge. The recall began May 19, 2020. Owners may contact Vantage customer service at 1-800-488-9082.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local DODGE dealer to schedule your FREE recall repair.
Manufacturer: DODGE
Notice Date: May 19, 2020
Recall Date: May 15, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 17V824000 SAFETY RECALL
61.8K Vehicles Affected
Recall Date: Dec 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
FREE Recall Solution:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local DODGE dealer to schedule your FREE recall repair.
Manufacturer: DODGE
Mfg Campaign: T82
Notice Date: Feb 14, 2018
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
NHTSA Campaign: 16V461000 SAFETY RECALL
26.3K Vehicles Affected
Recall Date: Jun 24, 2016
Safety Issue:

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.

Potential Risk:
If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local DODGE dealer to schedule your FREE recall repair.
Manufacturer: DODGE
Mfg Campaign: S44
Notice Date: Aug 18, 2016
Recall Date: Jun 24, 2016
Chrysler (fca Us Llc)
NHTSA Campaign: 16V300000 SAFETY RECALL
99 Vehicles Affected
Recall Date: May 16, 2016
Safety Issue:

Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.

Potential Risk:
If the third row seatback becomes loose, it may separate from the seat frame, increasing the risk of injury.
FREE Recall Solution:
Chrysler will notify owners, and dealers will re-torque the third row seatback nuts, free of charge. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S37.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local DODGE dealer to schedule your FREE recall repair.
Manufacturer: DODGE
Mfg Campaign: S37
Notice Date: Jul 1, 2016
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
NHTSA Campaign: 15V595000 SAFETY RECALL
1.6K Vehicles Affected
Recall Date: Sep 24, 2015
Safety Issue:

Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.

Potential Risk:
If the hood opens while driving, the driver's vision may be obstructed, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will install new hood striker bolts with the proper torque, free of charge. The recall began on October 22, 2015. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is R53.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local DODGE dealer to schedule your FREE recall repair.
Manufacturer: DODGE
Mfg Campaign: R53
Notice Date: Oct 22, 2015
Recall Date: Sep 24, 2015

Consumer Complaints

1.2K Complaints
Chrysler (fca Us, Llc)
Campaign: 11429060 Other
Aug 13, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Currently my sliding passenger side door is in the locked position and will not unlock. I purchased the vehicle in January 2016 and had the drivers side sliding door lock actuator replaced by dealer in September 2018. I am now incurring the cost of having the passenger side actuator replaced. I believe this is a major safety issue as my children cannot exit the vehicle on one side, twice now on a relatively new vehicle. The door lock CANNOT be utilized in a manual manor thus it is either risk having to exit through the rear lift gate or front door or pay to have the part replaced. I will ask to have the defective part retained for inspection on the current broke side. There is a FCA service bulletin, 23-017-20 currently recommending dealers replace both sides when brought ot hteir attention.

Corrective Action:

Currently my sliding passenger side door is in the locked position and will not unlock. I purchased the vehicle in January 2016 and had the drivers side sliding door lock actuator replaced by dealer in September 2018. I am now incurring the cost of having the passenger side actuator replaced. I believe this is a major safety issue as my children cannot exit the vehicle on one side, twice now on a relatively new vehicle. The door lock CANNOT be utilized in a manual manor thus it is either risk having to exit through the rear lift gate or front door or pay to have the part replaced. I will ask to have the defective part retained for inspection on the current broke side. There is a FCA service bulletin, 23-017-20 currently recommending dealers replace both sides when brought ot hteir attention.

Additional Notes:

Currently my sliding passenger side door is in the locked position and will not unlock. I purchased the vehicle in January 2016 and had the drivers side sliding door lock actuator replaced by dealer in September 2018. I am now incurring the cost of having the passenger side actuator replaced. I believe this is a major safety issue as my children cannot exit the vehicle on one side, twice now on a relatively new vehicle. The door lock CANNOT be utilized in a manual manor thus it is either risk having to exit through the rear lift gate or front door or pay to have the part replaced. I will ask to have the defective part retained for inspection on the current broke side. There is a FCA service bulletin, 23-017-20 currently recommending dealers replace both sides when brought ot hteir attention.

Manufacturer: DODGE
Mfg Campaign: 11429060
Notice Date: Aug 13, 2021
Recall Date: Aug 13, 2021
Chrysler (fca Us, Llc)
Campaign: 11428309 Other
Aug 9, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

There is a loud buzzing noise coming from the rear driver's side door when it locks. I have researched this and see that this is a common problem with this model.

Corrective Action:

There is a loud buzzing noise coming from the rear driver's side door when it locks. I have researched this and see that this is a common problem with this model.

Additional Notes:

There is a loud buzzing noise coming from the rear driver's side door when it locks. I have researched this and see that this is a common problem with this model.

Manufacturer: DODGE
Mfg Campaign: 11428309
Notice Date: Aug 9, 2021
Recall Date: Aug 9, 2021
Chrysler (fca Us, Llc)
Campaign: 11428341 Other
Aug 9, 2021
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Both passenger and drivers side sliding doors emits a buzzing sound when unlock / locking. Driver side sliding now no longer locks, the auto open/close feature does not work, and often times cannot securely close the door without manual manipulation. Back seated passengers now must exit from the front. This concerns me, especially in the case of an emergency.

Corrective Action:

Both passenger and drivers side sliding doors emits a buzzing sound when unlock / locking. Driver side sliding now no longer locks, the auto open/close feature does not work, and often times cannot securely close the door without manual manipulation. Back seated passengers now must exit from the front. This concerns me, especially in the case of an emergency.

Additional Notes:

Both passenger and drivers side sliding doors emits a buzzing sound when unlock / locking. Driver side sliding now no longer locks, the auto open/close feature does not work, and often times cannot securely close the door without manual manipulation. Back seated passengers now must exit from the front. This concerns me, especially in the case of an emergency.

Manufacturer: DODGE
Mfg Campaign: 11428341
Notice Date: Aug 9, 2021
Recall Date: Aug 9, 2021
Chrysler (fca Us, Llc)
Campaign: 11428424 Other
Aug 9, 2021
Defect Description:

STRUCTURE:BODY

Potential Consequences:

the sliding doors on the 2016 doge caravan quit working and are in locked position with no way to open ( really bad if young ones are strapped in their car seats) Chrysler will not help in any way, body shop wants to cut holes in door, dodge dealer was pretty informed on it but said they probably will break something trying to repair it, cost per door $150 to 300 or more. how can this not be a serious safety concern?. quite frankly the Chrysler service line is poor to useless.

Corrective Action:

the sliding doors on the 2016 doge caravan quit working and are in locked position with no way to open ( really bad if young ones are strapped in their car seats) Chrysler will not help in any way, body shop wants to cut holes in door, dodge dealer was pretty informed on it but said they probably will break something trying to repair it, cost per door $150 to 300 or more. how can this not be a serious safety concern?. quite frankly the Chrysler service line is poor to useless.

Additional Notes:

the sliding doors on the 2016 doge caravan quit working and are in locked position with no way to open ( really bad if young ones are strapped in their car seats) Chrysler will not help in any way, body shop wants to cut holes in door, dodge dealer was pretty informed on it but said they probably will break something trying to repair it, cost per door $150 to 300 or more. how can this not be a serious safety concern?. quite frankly the Chrysler service line is poor to useless.

Manufacturer: DODGE
Mfg Campaign: 11428424
Notice Date: Aug 9, 2021
Recall Date: Aug 9, 2021
Chrysler (fca Us, Llc)
Campaign: 11427985 Other
Aug 6, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Both sliding doors are not locking or unlocking. Problem started a year ago with the passenger side sliding door not locking. 3 weeks ago, the driver side sliding door will not unlock. As we have 3 children who travel in this van regularly, having a door that cannot open is a huge concern for safety in case of an emergency. Searching online for a solution has brought to light that this is a wide known issue with this model. Why has there not been a recall yet?

Corrective Action:

Both sliding doors are not locking or unlocking. Problem started a year ago with the passenger side sliding door not locking. 3 weeks ago, the driver side sliding door will not unlock. As we have 3 children who travel in this van regularly, having a door that cannot open is a huge concern for safety in case of an emergency. Searching online for a solution has brought to light that this is a wide known issue with this model. Why has there not been a recall yet?

Additional Notes:

Both sliding doors are not locking or unlocking. Problem started a year ago with the passenger side sliding door not locking. 3 weeks ago, the driver side sliding door will not unlock. As we have 3 children who travel in this van regularly, having a door that cannot open is a huge concern for safety in case of an emergency. Searching online for a solution has brought to light that this is a wide known issue with this model. Why has there not been a recall yet?

Manufacturer: DODGE
Mfg Campaign: 11427985
Notice Date: Aug 6, 2021
Recall Date: Aug 6, 2021
Chrysler (fca Us, Llc)
Campaign: 11428031 Other
Aug 6, 2021
Defect Description:

POWER TRAIN

Potential Consequences:

Transmission failed. The assembled date is 6/18/2016 - 60 days after a transmission pump recall ended. Our technician specifically mentioned the transmission pump failed. They need to extend the recall date to include our vehicle that was manufactured on 6/18/2016.

Corrective Action:

Transmission failed. The assembled date is 6/18/2016 - 60 days after a transmission pump recall ended. Our technician specifically mentioned the transmission pump failed. They need to extend the recall date to include our vehicle that was manufactured on 6/18/2016.

Additional Notes:

Transmission failed. The assembled date is 6/18/2016 - 60 days after a transmission pump recall ended. Our technician specifically mentioned the transmission pump failed. They need to extend the recall date to include our vehicle that was manufactured on 6/18/2016.

Manufacturer: DODGE
Mfg Campaign: 11428031
Notice Date: Aug 6, 2021
Recall Date: Aug 6, 2021
Chrysler (fca Us, Llc)
Campaign: 11427882 Other
Aug 5, 2021
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 15 mph uphill, there was an abnormal whining sound coming from the vehicle. The contact stated that the RPM was fluctuating. Additionally, the vehicle shifted out of gear and started rolling backwards. The contact stopped the vehicle and attempted to restart the vehicle to continue to drive however, the vehicle continued to shift out of gear. The contact had the vehicle towed to an independent mechanic who inspected the vehicle and diagnosed the failure as a transmission failure and recommended that the transmission be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 69,000.

Corrective Action:

The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 15 mph uphill, there was an abnormal whining sound coming from the vehicle. The contact stated that the RPM was fluctuating. Additionally, the vehicle shifted out of gear and started rolling backwards. The contact stopped the vehicle and attempted to restart the vehicle to continue to drive however, the vehicle continued to shift out of gear. The contact had the vehicle towed to an independent mechanic who inspected the vehicle and diagnosed the failure as a transmission failure and recommended that the transmission be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 69,000.

Additional Notes:

The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 15 mph uphill, there was an abnormal whining sound coming from the vehicle. The contact stated that the RPM was fluctuating. Additionally, the vehicle shifted out of gear and started rolling backwards. The contact stopped the vehicle and attempted to restart the vehicle to continue to drive however, the vehicle continued to shift out of gear. The contact had the vehicle towed to an independent mechanic who inspected the vehicle and diagnosed the failure as a transmission failure and recommended that the transmission be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 69,000.

Manufacturer: DODGE
Mfg Campaign: 11427882
Notice Date: Aug 5, 2021
Recall Date: Aug 5, 2021
Chrysler (fca Us, Llc)
Campaign: 11427784 Other
Aug 4, 2021
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Passenger side sliding door would not lock electronically. I forced the lock to move and now it makes a loud buzzing sound.

Corrective Action:

Passenger side sliding door would not lock electronically. I forced the lock to move and now it makes a loud buzzing sound.

Additional Notes:

Passenger side sliding door would not lock electronically. I forced the lock to move and now it makes a loud buzzing sound.

Manufacturer: DODGE
Mfg Campaign: 11427784
Notice Date: Aug 4, 2021
Recall Date: Aug 4, 2021
Chrysler (fca Us, Llc)
Campaign: 11427544 Other
Aug 3, 2021
Defect Description:

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Potential Consequences:

Both sliding doors will not unlock. Passengers have to exit either through the front passenger door, through the rear hatch or climb out the sliding door windows. This is a safety issue in an emergency. The driver side sliding door had the problem several months ago. The passenger side sliding door developed the problem today.

Corrective Action:

Both sliding doors will not unlock. Passengers have to exit either through the front passenger door, through the rear hatch or climb out the sliding door windows. This is a safety issue in an emergency. The driver side sliding door had the problem several months ago. The passenger side sliding door developed the problem today.

Additional Notes:

Both sliding doors will not unlock. Passengers have to exit either through the front passenger door, through the rear hatch or climb out the sliding door windows. This is a safety issue in an emergency. The driver side sliding door had the problem several months ago. The passenger side sliding door developed the problem today.

Manufacturer: DODGE
Mfg Campaign: 11427544
Notice Date: Aug 3, 2021
Recall Date: Aug 3, 2021
Chrysler (fca Us, Llc)
Campaign: 11427292 Other
Jul 31, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Upon arriving home, I tried to remove my special needs daughter from the rear driver sliding door, locking mechanism remained engaged. I attempted to unlock with the fob, the driver door buttons, & on the sliding door itself. Nothing has changed.

Corrective Action:

Upon arriving home, I tried to remove my special needs daughter from the rear driver sliding door, locking mechanism remained engaged. I attempted to unlock with the fob, the driver door buttons, & on the sliding door itself. Nothing has changed.

Additional Notes:

Upon arriving home, I tried to remove my special needs daughter from the rear driver sliding door, locking mechanism remained engaged. I attempted to unlock with the fob, the driver door buttons, & on the sliding door itself. Nothing has changed.

Manufacturer: DODGE
Mfg Campaign: 11427292
Notice Date: Jul 31, 2021
Recall Date: Jul 31, 2021
Chrysler (fca Us, Llc)
Campaign: 11426916 Other
Jul 29, 2021
Defect Description:

STRUCTURE:BODY

Potential Consequences:

I have 2 issues related with the sliding doors. The first one is: Driver sliding door does not open I can’t use the remote control to unlock. I can’t open the door manually from inside or outside. The second one is the passenger sliding door does not lock manuallly or with the remote control I have more than 2 years with this problem

Corrective Action:

I have 2 issues related with the sliding doors. The first one is: Driver sliding door does not open I can’t use the remote control to unlock. I can’t open the door manually from inside or outside. The second one is the passenger sliding door does not lock manuallly or with the remote control I have more than 2 years with this problem

Additional Notes:

I have 2 issues related with the sliding doors. The first one is: Driver sliding door does not open I can’t use the remote control to unlock. I can’t open the door manually from inside or outside. The second one is the passenger sliding door does not lock manuallly or with the remote control I have more than 2 years with this problem

Manufacturer: DODGE
Mfg Campaign: 11426916
Notice Date: Jul 29, 2021
Recall Date: Jul 29, 2021
Chrysler (fca Us, Llc)
Campaign: 11426670 Other
Jul 27, 2021
Defect Description:

ENGINE

Potential Consequences:

V1 was parked for at least 12 hours and vehicle engine compartment fire .

Corrective Action:

V1 was parked for at least 12 hours and vehicle engine compartment fire .

Additional Notes:

V1 was parked for at least 12 hours and vehicle engine compartment fire .

Manufacturer: DODGE
Mfg Campaign: 11426670
Notice Date: Jul 27, 2021
Recall Date: Jul 27, 2021
Chrysler (fca Us, Llc)
Campaign: 11426449 Other
Jul 26, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Vehicle stalls while driving, losing all power. Often cannot be immediately started again. Has been to the dealer several times; they can not duplicate the problem to diagnose. Date of incident selected below was the first of many occurrences.

Corrective Action:

Vehicle stalls while driving, losing all power. Often cannot be immediately started again. Has been to the dealer several times; they can not duplicate the problem to diagnose. Date of incident selected below was the first of many occurrences.

Additional Notes:

Vehicle stalls while driving, losing all power. Often cannot be immediately started again. Has been to the dealer several times; they can not duplicate the problem to diagnose. Date of incident selected below was the first of many occurrences.

Manufacturer: DODGE
Mfg Campaign: 11426449
Notice Date: Jul 26, 2021
Recall Date: Jul 26, 2021
Chrysler (fca Us, Llc)
Campaign: 11426346 Other
Jul 25, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Driver side window motor and hardware have been replaced twice in the past 2 years and keeps falling into the door panel. The window falls without being used, just a loud dang and the window falls. There have been no accidents that side of the vehicle and it was parked when it happened

Corrective Action:

Driver side window motor and hardware have been replaced twice in the past 2 years and keeps falling into the door panel. The window falls without being used, just a loud dang and the window falls. There have been no accidents that side of the vehicle and it was parked when it happened

Additional Notes:

Driver side window motor and hardware have been replaced twice in the past 2 years and keeps falling into the door panel. The window falls without being used, just a loud dang and the window falls. There have been no accidents that side of the vehicle and it was parked when it happened

Manufacturer: DODGE
Mfg Campaign: 11426346
Notice Date: Jul 25, 2021
Recall Date: Jul 25, 2021
Chrysler (fca Us, Llc)
Campaign: 11426195 Other
Jul 23, 2021
Defect Description:

STRUCTURE:BODY

Potential Consequences:

The drivers side sliding door won’t open. We have tried locking and unlocking the door, but the lock won’t move. We have tried opening using the indoor and outdoor handles, driver and passenger buttons, and key fob. We have tried changing out the fuse. When getting a repair for another issue, the mechanics were unable to open the door as well. This poses a safety issue because in case of an accident that renders the other sliding door unusable, passengers would not be able to exit the vehicle.

Corrective Action:

The drivers side sliding door won’t open. We have tried locking and unlocking the door, but the lock won’t move. We have tried opening using the indoor and outdoor handles, driver and passenger buttons, and key fob. We have tried changing out the fuse. When getting a repair for another issue, the mechanics were unable to open the door as well. This poses a safety issue because in case of an accident that renders the other sliding door unusable, passengers would not be able to exit the vehicle.

Additional Notes:

The drivers side sliding door won’t open. We have tried locking and unlocking the door, but the lock won’t move. We have tried opening using the indoor and outdoor handles, driver and passenger buttons, and key fob. We have tried changing out the fuse. When getting a repair for another issue, the mechanics were unable to open the door as well. This poses a safety issue because in case of an accident that renders the other sliding door unusable, passengers would not be able to exit the vehicle.

Manufacturer: DODGE
Mfg Campaign: 11426195
Notice Date: Jul 23, 2021
Recall Date: Jul 23, 2021
Chrysler (fca Us, Llc)
Campaign: 11425907 Other
Jul 22, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The doors keep buzzing on door lock and unlock, the sound scares ppl and also not sure if the lock function is functioning correctly after the buzzing sound

Corrective Action:

The doors keep buzzing on door lock and unlock, the sound scares ppl and also not sure if the lock function is functioning correctly after the buzzing sound

Additional Notes:

The doors keep buzzing on door lock and unlock, the sound scares ppl and also not sure if the lock function is functioning correctly after the buzzing sound

Manufacturer: DODGE
Mfg Campaign: 11425907
Notice Date: Jul 22, 2021
Recall Date: Jul 22, 2021
Chrysler (fca Us, Llc)
Campaign: 11425465 Other
Jul 19, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

My left sliding door won't open or unlock. My right sliding door is making a loud buzzing sound when the power lock unlocks/locks. The vehicle is currently at a dealership for these problems.

Corrective Action:

My left sliding door won't open or unlock. My right sliding door is making a loud buzzing sound when the power lock unlocks/locks. The vehicle is currently at a dealership for these problems.

Additional Notes:

My left sliding door won't open or unlock. My right sliding door is making a loud buzzing sound when the power lock unlocks/locks. The vehicle is currently at a dealership for these problems.

Manufacturer: DODGE
Mfg Campaign: 11425465
Notice Date: Jul 19, 2021
Recall Date: Jul 19, 2021
Chrysler (fca Us, Llc)
Campaign: 11425326 Other
Jul 18, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Passenger side sliding door failed. Not able to open door manually, using key fob, or using inside door button. Driver side sliding door is operational and can be opened using all of the aforementioned methods. Component is available to be inspected. The safety of the driver and passengers are put at risk due to the inability to open the door from the inside. If any situation was to compromise the drivers side then the passenger door would lock in the passengers. The component within the door has not been inspected. The warning before the failure was a loud noise every time the door was unlocked or locked. All methods of locking the door would produce this noise.

Corrective Action:

Passenger side sliding door failed. Not able to open door manually, using key fob, or using inside door button. Driver side sliding door is operational and can be opened using all of the aforementioned methods. Component is available to be inspected. The safety of the driver and passengers are put at risk due to the inability to open the door from the inside. If any situation was to compromise the drivers side then the passenger door would lock in the passengers. The component within the door has not been inspected. The warning before the failure was a loud noise every time the door was unlocked or locked. All methods of locking the door would produce this noise.

Additional Notes:

Passenger side sliding door failed. Not able to open door manually, using key fob, or using inside door button. Driver side sliding door is operational and can be opened using all of the aforementioned methods. Component is available to be inspected. The safety of the driver and passengers are put at risk due to the inability to open the door from the inside. If any situation was to compromise the drivers side then the passenger door would lock in the passengers. The component within the door has not been inspected. The warning before the failure was a loud noise every time the door was unlocked or locked. All methods of locking the door would produce this noise.

Manufacturer: DODGE
Mfg Campaign: 11425326
Notice Date: Jul 18, 2021
Recall Date: Jul 18, 2021
Chrysler (fca Us, Llc)
Campaign: 11425100 Other
Jul 16, 2021
Defect Description:

POWER TRAIN

Potential Consequences:

The vehicle left me stranded and would not go forward and then I got a brand new transmission under warranty and literally 4 month later the transmission started acting up and I have continued to have issues with it ever since I have gotten it and it continues to have transmission issues! It even has low miles but it is frustrating because now I have to pay out of pocket almost 5 grand when this vehicle has been having issues since I have gotten it.

Corrective Action:

The vehicle left me stranded and would not go forward and then I got a brand new transmission under warranty and literally 4 month later the transmission started acting up and I have continued to have issues with it ever since I have gotten it and it continues to have transmission issues! It even has low miles but it is frustrating because now I have to pay out of pocket almost 5 grand when this vehicle has been having issues since I have gotten it.

Additional Notes:

The vehicle left me stranded and would not go forward and then I got a brand new transmission under warranty and literally 4 month later the transmission started acting up and I have continued to have issues with it ever since I have gotten it and it continues to have transmission issues! It even has low miles but it is frustrating because now I have to pay out of pocket almost 5 grand when this vehicle has been having issues since I have gotten it.

Manufacturer: DODGE
Mfg Campaign: 11425100
Notice Date: Jul 16, 2021
Recall Date: Jul 16, 2021
Chrysler (fca Us, Llc)
Campaign: 11424965 Other
Jul 15, 2021
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Passenger sliding rear door latch would not unlatch by any means of normal operation. Lock tab inside would not move to unlock position and key fob also would not unlock door. I took the inside panel off and readjusted the locking rod mechanism. That was the only way to get it to work again. This happened several times in both lock and unlock positions. Currently it is stuck in the unlock position and i will leave it that way for purpose of safety due to if it gets stuck in lock position and i were to be in an accident i would not be able to get my grand kids out by normal operation.

Corrective Action:

Passenger sliding rear door latch would not unlatch by any means of normal operation. Lock tab inside would not move to unlock position and key fob also would not unlock door. I took the inside panel off and readjusted the locking rod mechanism. That was the only way to get it to work again. This happened several times in both lock and unlock positions. Currently it is stuck in the unlock position and i will leave it that way for purpose of safety due to if it gets stuck in lock position and i were to be in an accident i would not be able to get my grand kids out by normal operation.

Additional Notes:

Passenger sliding rear door latch would not unlatch by any means of normal operation. Lock tab inside would not move to unlock position and key fob also would not unlock door. I took the inside panel off and readjusted the locking rod mechanism. That was the only way to get it to work again. This happened several times in both lock and unlock positions. Currently it is stuck in the unlock position and i will leave it that way for purpose of safety due to if it gets stuck in lock position and i were to be in an accident i would not be able to get my grand kids out by normal operation.

Manufacturer: DODGE
Mfg Campaign: 11424965
Notice Date: Jul 15, 2021
Recall Date: Jul 15, 2021

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Barry Edzant

Edzant Price LLC

Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury