Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage) is recalling certain Vantage-modified 2016-2019 Dodge Grand Caravan vehicles. The fuel pump gasket may deteriorate, allowing fuel to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 15, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S44
Recall Date: Jun 24, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S37
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R53
Recall Date: Sep 24, 2015
Consumer Complaints
1.2K ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My drivers side sliding door actuator was replaced several years ago under warranty due to buzzing noise. Now it will not allow that same door to release the lock to open it up.
Corrective Action:
My drivers side sliding door actuator was replaced several years ago under warranty due to buzzing noise. Now it will not allow that same door to release the lock to open it up.
Additional Notes:
My drivers side sliding door actuator was replaced several years ago under warranty due to buzzing noise. Now it will not allow that same door to release the lock to open it up.
Mfg Campaign: 11570311
Recall Date: Feb 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Sliding door is permanently locked shut and doesn’t open. Have tried to open from outside and inside the car. Will not lock or unlock due to being locked all the time.
Corrective Action:
Sliding door is permanently locked shut and doesn’t open. Have tried to open from outside and inside the car. Will not lock or unlock due to being locked all the time.
Additional Notes:
Sliding door is permanently locked shut and doesn’t open. Have tried to open from outside and inside the car. Will not lock or unlock due to being locked all the time.
Mfg Campaign: 11569660
Recall Date: Feb 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2016 Dodge Grand Caravan, sliding passenger door on driver side will not unlock or open. Per local mechanic the lock actuator has failed. Should I end up in an accident someone could be trapped in the vehicle. I also transport a mobile wheelchair and can only load it from side doors. Should the other latch fail it will be impossible to load or remove wheelchair. This should be a safety issue.
Corrective Action:
2016 Dodge Grand Caravan, sliding passenger door on driver side will not unlock or open. Per local mechanic the lock actuator has failed. Should I end up in an accident someone could be trapped in the vehicle. I also transport a mobile wheelchair and can only load it from side doors. Should the other latch fail it will be impossible to load or remove wheelchair. This should be a safety issue.
Additional Notes:
2016 Dodge Grand Caravan, sliding passenger door on driver side will not unlock or open. Per local mechanic the lock actuator has failed. Should I end up in an accident someone could be trapped in the vehicle. I also transport a mobile wheelchair and can only load it from side doors. Should the other latch fail it will be impossible to load or remove wheelchair. This should be a safety issue.
Mfg Campaign: 11568587
Recall Date: Jan 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The van has shut off without warning while driving
Corrective Action:
The van has shut off without warning while driving
Additional Notes:
The van has shut off without warning while driving
Mfg Campaign: 11567530
Recall Date: Jan 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The van has shut off without warning while driving
Corrective Action:
The van has shut off without warning while driving
Additional Notes:
The van has shut off without warning while driving
Mfg Campaign: 11567530
Recall Date: Jan 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
At 70,000 was told from dealership my transmission went out!!!! At 70,000 it should not have!!!! No warning lights prior nothing I was driving to work to get tickets for an event I left and when I turned on a busy street my van would not accelerate I was nervous and scared I had my kids in the car with me at the time. Finally it started to accelerate. Few short seconds later only to stop accelerating, it was like I was in neutral revving my engine I could not go. Luckily I could pull in a business and park til I could get it towed.
Corrective Action:
At 70,000 was told from dealership my transmission went out!!!! At 70,000 it should not have!!!! No warning lights prior nothing I was driving to work to get tickets for an event I left and when I turned on a busy street my van would not accelerate I was nervous and scared I had my kids in the car with me at the time. Finally it started to accelerate. Few short seconds later only to stop accelerating, it was like I was in neutral revving my engine I could not go. Luckily I could pull in a business and park til I could get it towed.
Additional Notes:
At 70,000 was told from dealership my transmission went out!!!! At 70,000 it should not have!!!! No warning lights prior nothing I was driving to work to get tickets for an event I left and when I turned on a busy street my van would not accelerate I was nervous and scared I had my kids in the car with me at the time. Finally it started to accelerate. Few short seconds later only to stop accelerating, it was like I was in neutral revving my engine I could not go. Luckily I could pull in a business and park til I could get it towed.
Mfg Campaign: 11567150
Recall Date: Jan 23, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment. The RPM increased rapidly, after which the vehicle suddenly lost motive power and began to roll backwards. The contact was able to bring the vehicle to a complete stop and shift into park, after which the vehicle returned to normal functionality. The check warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission hydraulic pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 140,000.
Corrective Action:
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment. The RPM increased rapidly, after which the vehicle suddenly lost motive power and began to roll backwards. The contact was able to bring the vehicle to a complete stop and shift into park, after which the vehicle returned to normal functionality. The check warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission hydraulic pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 140,000.
Additional Notes:
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment. The RPM increased rapidly, after which the vehicle suddenly lost motive power and began to roll backwards. The contact was able to bring the vehicle to a complete stop and shift into park, after which the vehicle returned to normal functionality. The check warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission hydraulic pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 140,000.
Mfg Campaign: 11566984
Recall Date: Jan 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MILEAGE 73,487 FAILURE OF LEFT CYLINDER BANK CAUSES ENGINE TO STUMBLE OR STOP AT TRAFFIC LIGHTS OR STOP SIGNS AN INTERNET SEARCH REVEALS THIS IS A COMMON PROBLEM WITH THIS ENGINE. REPAIR BY DODGE DEALER COST $4621.78. 2 COMPLAINTS (1/11/2022 & 1/09/2023) FILED TO FCA CUSTOMER CARE WERE IGNORED.
Corrective Action:
MILEAGE 73,487 FAILURE OF LEFT CYLINDER BANK CAUSES ENGINE TO STUMBLE OR STOP AT TRAFFIC LIGHTS OR STOP SIGNS AN INTERNET SEARCH REVEALS THIS IS A COMMON PROBLEM WITH THIS ENGINE. REPAIR BY DODGE DEALER COST $4621.78. 2 COMPLAINTS (1/11/2022 & 1/09/2023) FILED TO FCA CUSTOMER CARE WERE IGNORED.
Additional Notes:
MILEAGE 73,487 FAILURE OF LEFT CYLINDER BANK CAUSES ENGINE TO STUMBLE OR STOP AT TRAFFIC LIGHTS OR STOP SIGNS AN INTERNET SEARCH REVEALS THIS IS A COMMON PROBLEM WITH THIS ENGINE. REPAIR BY DODGE DEALER COST $4621.78. 2 COMPLAINTS (1/11/2022 & 1/09/2023) FILED TO FCA CUSTOMER CARE WERE IGNORED.
Mfg Campaign: 11565534
Recall Date: Jan 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
the door locks on the driver side rear sliding door became inoperable the door was unable to be opened at all, trapping passengers in an accident or an emergency
Corrective Action:
the door locks on the driver side rear sliding door became inoperable the door was unable to be opened at all, trapping passengers in an accident or an emergency
Additional Notes:
the door locks on the driver side rear sliding door became inoperable the door was unable to be opened at all, trapping passengers in an accident or an emergency
Mfg Campaign: 11565282
Recall Date: Jan 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
the door locks on the driver side rear sliding door became inoperable the door was unable to be opened at all, trapping passengers in an accident or an emergency
Corrective Action:
the door locks on the driver side rear sliding door became inoperable the door was unable to be opened at all, trapping passengers in an accident or an emergency
Additional Notes:
the door locks on the driver side rear sliding door became inoperable the door was unable to be opened at all, trapping passengers in an accident or an emergency
Mfg Campaign: 11565282
Recall Date: Jan 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The side door actuator is malfunctioning. There is a loud buzzing noise that comes from the drivers side, side sliding door when locking and unlocking the van. Sometimes the door will not open at all and just keeps buzzing, I have also had issues unlocking the door as a result of the malfunctioning actuator. This is a HUGE safety concern as the door may or may not open and if it does this during an accident or other kind of emergency, the results could be catastrophic.
Corrective Action:
The side door actuator is malfunctioning. There is a loud buzzing noise that comes from the drivers side, side sliding door when locking and unlocking the van. Sometimes the door will not open at all and just keeps buzzing, I have also had issues unlocking the door as a result of the malfunctioning actuator. This is a HUGE safety concern as the door may or may not open and if it does this during an accident or other kind of emergency, the results could be catastrophic.
Additional Notes:
The side door actuator is malfunctioning. There is a loud buzzing noise that comes from the drivers side, side sliding door when locking and unlocking the van. Sometimes the door will not open at all and just keeps buzzing, I have also had issues unlocking the door as a result of the malfunctioning actuator. This is a HUGE safety concern as the door may or may not open and if it does this during an accident or other kind of emergency, the results could be catastrophic.
Mfg Campaign: 11563589
Recall Date: Jan 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving from a complete stop, the accelerator pedal was depressed, but the vehicle responded sluggishly and the transmission was stuck in first gear, nearly causing a crash. The check engine warning light was illuminated. The contact veered to the side of the road. The contact checked the dipstick and verified that there was transmission fluid in the vehicle. Additionally, the contact added transmission fluid to the vehicle; however, the failure persisted. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission pump had failed and there were metal shavings in the transmission pan. The mechanic related the failure to NHTSA Campaign Number: 16V461000 (Power Train). The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 83,000.
Corrective Action:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving from a complete stop, the accelerator pedal was depressed, but the vehicle responded sluggishly and the transmission was stuck in first gear, nearly causing a crash. The check engine warning light was illuminated. The contact veered to the side of the road. The contact checked the dipstick and verified that there was transmission fluid in the vehicle. Additionally, the contact added transmission fluid to the vehicle; however, the failure persisted. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission pump had failed and there were metal shavings in the transmission pan. The mechanic related the failure to NHTSA Campaign Number: 16V461000 (Power Train). The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 83,000.
Additional Notes:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving from a complete stop, the accelerator pedal was depressed, but the vehicle responded sluggishly and the transmission was stuck in first gear, nearly causing a crash. The check engine warning light was illuminated. The contact veered to the side of the road. The contact checked the dipstick and verified that there was transmission fluid in the vehicle. Additionally, the contact added transmission fluid to the vehicle; however, the failure persisted. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission pump had failed and there were metal shavings in the transmission pan. The mechanic related the failure to NHTSA Campaign Number: 16V461000 (Power Train). The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 83,000.
Mfg Campaign: 11563145
Recall Date: Jan 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, he heard an abnormal sound coming from the engine compartment, after which the vehicle briefly lost motive power before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission hydraulic pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 90,000.
Corrective Action:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, he heard an abnormal sound coming from the engine compartment, after which the vehicle briefly lost motive power before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission hydraulic pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 90,000.
Additional Notes:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, he heard an abnormal sound coming from the engine compartment, after which the vehicle briefly lost motive power before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission hydraulic pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 90,000.
Mfg Campaign: 11560265
Recall Date: Dec 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Loud buzzing noise when locking door. Seat position control buttons and mirror positioning control buttons stopped working. Had fixed and within a month, they stopped working again. The buzzing issue has been going on for years now. The issues with the seat/mirror controls started about three months ago.
Corrective Action:
Loud buzzing noise when locking door. Seat position control buttons and mirror positioning control buttons stopped working. Had fixed and within a month, they stopped working again. The buzzing issue has been going on for years now. The issues with the seat/mirror controls started about three months ago.
Additional Notes:
Loud buzzing noise when locking door. Seat position control buttons and mirror positioning control buttons stopped working. Had fixed and within a month, they stopped working again. The buzzing issue has been going on for years now. The issues with the seat/mirror controls started about three months ago.
Mfg Campaign: 11560183
Recall Date: Dec 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Dodge Grand Caravan. The contact stated while his wife was driving at an undisclosed speed, she heard an abnormal sound coming from the engine compartment. The contact's wife noticed white smoke coming from under the hood with the check engine warning light illuminated. The contact's wife drove the vehicle to a safe location and turned off the vehicle. The vehicle restarted; however, the vehicle would not move. The vehicle was towed to the residence. The vehicle was later towed to an independent mechanic where it was diagnosed with a failed hydraulic pump. The contact was informed that the hydraulic pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 90,000.
Corrective Action:
The contact owns a 2016 Dodge Grand Caravan. The contact stated while his wife was driving at an undisclosed speed, she heard an abnormal sound coming from the engine compartment. The contact's wife noticed white smoke coming from under the hood with the check engine warning light illuminated. The contact's wife drove the vehicle to a safe location and turned off the vehicle. The vehicle restarted; however, the vehicle would not move. The vehicle was towed to the residence. The vehicle was later towed to an independent mechanic where it was diagnosed with a failed hydraulic pump. The contact was informed that the hydraulic pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 90,000.
Additional Notes:
The contact owns a 2016 Dodge Grand Caravan. The contact stated while his wife was driving at an undisclosed speed, she heard an abnormal sound coming from the engine compartment. The contact's wife noticed white smoke coming from under the hood with the check engine warning light illuminated. The contact's wife drove the vehicle to a safe location and turned off the vehicle. The vehicle restarted; however, the vehicle would not move. The vehicle was towed to the residence. The vehicle was later towed to an independent mechanic where it was diagnosed with a failed hydraulic pump. The contact was informed that the hydraulic pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 90,000.
Mfg Campaign: 11558713
Recall Date: Dec 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Dodge Grand Caravan. The contact stated while his wife was driving at an undisclosed speed, she heard an abnormal sound coming from the engine compartment. The contact's wife noticed white smoke coming from under the hood with the check engine warning light illuminated. The contact's wife drove the vehicle to a safe location and turned off the vehicle. The vehicle restarted; however, the vehicle would not move. The vehicle was towed to the residence. The vehicle was later towed to an independent mechanic where it was diagnosed with a failed hydraulic pump. The contact was informed that the hydraulic pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 90,000.
Corrective Action:
The contact owns a 2016 Dodge Grand Caravan. The contact stated while his wife was driving at an undisclosed speed, she heard an abnormal sound coming from the engine compartment. The contact's wife noticed white smoke coming from under the hood with the check engine warning light illuminated. The contact's wife drove the vehicle to a safe location and turned off the vehicle. The vehicle restarted; however, the vehicle would not move. The vehicle was towed to the residence. The vehicle was later towed to an independent mechanic where it was diagnosed with a failed hydraulic pump. The contact was informed that the hydraulic pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 90,000.
Additional Notes:
The contact owns a 2016 Dodge Grand Caravan. The contact stated while his wife was driving at an undisclosed speed, she heard an abnormal sound coming from the engine compartment. The contact's wife noticed white smoke coming from under the hood with the check engine warning light illuminated. The contact's wife drove the vehicle to a safe location and turned off the vehicle. The vehicle restarted; however, the vehicle would not move. The vehicle was towed to the residence. The vehicle was later towed to an independent mechanic where it was diagnosed with a failed hydraulic pump. The contact was informed that the hydraulic pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 90,000.
Mfg Campaign: 11558713
Recall Date: Dec 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 50 MPH and depressing the accelerator pedal, the vehicle jerked and failed to respond. The contact stated that she continued to depress the accelerator pedal, and the vehicle accelerated significantly. The contact depressed the brake pedal and the vehicle decelerated. The contact stated that she was able to continue driving; however, the failure recurred several times on the way to her residence. Additionally, the contact stated that the failure reoccurred while attempting to drive (D) or reverse (R) from a complete stop. The contact stated that the vehicle had been towed several times to the residence. The vehicle was towed to an independent mechanic, where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired and was towed to the contact's residence. The contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train); however, the VIN was not included. The dealer was notified of the failure, but had not returned the contact's calls. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 85,000.
Corrective Action:
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 50 MPH and depressing the accelerator pedal, the vehicle jerked and failed to respond. The contact stated that she continued to depress the accelerator pedal, and the vehicle accelerated significantly. The contact depressed the brake pedal and the vehicle decelerated. The contact stated that she was able to continue driving; however, the failure recurred several times on the way to her residence. Additionally, the contact stated that the failure reoccurred while attempting to drive (D) or reverse (R) from a complete stop. The contact stated that the vehicle had been towed several times to the residence. The vehicle was towed to an independent mechanic, where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired and was towed to the contact's residence. The contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train); however, the VIN was not included. The dealer was notified of the failure, but had not returned the contact's calls. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 85,000.
Additional Notes:
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 50 MPH and depressing the accelerator pedal, the vehicle jerked and failed to respond. The contact stated that she continued to depress the accelerator pedal, and the vehicle accelerated significantly. The contact depressed the brake pedal and the vehicle decelerated. The contact stated that she was able to continue driving; however, the failure recurred several times on the way to her residence. Additionally, the contact stated that the failure reoccurred while attempting to drive (D) or reverse (R) from a complete stop. The contact stated that the vehicle had been towed several times to the residence. The vehicle was towed to an independent mechanic, where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired and was towed to the contact's residence. The contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train); however, the VIN was not included. The dealer was notified of the failure, but had not returned the contact's calls. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 85,000.
Mfg Campaign: 11558774
Recall Date: Dec 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at various speeds, there was an abnormal clanking sound coming from the vehicle while depressing accelerator pedal. There was no warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the issue might be related to the transmission pump. The mechanic linked the failure to NHTSA Campaign Number: 16V461000 (Power Train). The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle was not included in the recall. The vehicle was not repaired and remained in the possession of the independent mechanic. The failure mileage was approximately 98,000.
Corrective Action:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at various speeds, there was an abnormal clanking sound coming from the vehicle while depressing accelerator pedal. There was no warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the issue might be related to the transmission pump. The mechanic linked the failure to NHTSA Campaign Number: 16V461000 (Power Train). The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle was not included in the recall. The vehicle was not repaired and remained in the possession of the independent mechanic. The failure mileage was approximately 98,000.
Additional Notes:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at various speeds, there was an abnormal clanking sound coming from the vehicle while depressing accelerator pedal. There was no warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the issue might be related to the transmission pump. The mechanic linked the failure to NHTSA Campaign Number: 16V461000 (Power Train). The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle was not included in the recall. The vehicle was not repaired and remained in the possession of the independent mechanic. The failure mileage was approximately 98,000.
Mfg Campaign: 11552986
Recall Date: Nov 1, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
This is the second report I have put in. I have found some information since the first report I have a problem with my transmission on my Grand Caravan. There is a recall for vehicles built between 7/31/15 and 4/18/2016 and is the R/T trim package. I found out that all the Grand Caravans have the same engine and transmission in them. I would like to know why the they only say the R/T model when my vehicle falls within the specified dates. Did they pick the R/T model because they sold the least amount of those vehicle in the dates listed? I am not the first person that has had the same issue as me. Can someone explain this to me?
Corrective Action:
This is the second report I have put in. I have found some information since the first report I have a problem with my transmission on my Grand Caravan. There is a recall for vehicles built between 7/31/15 and 4/18/2016 and is the R/T trim package. I found out that all the Grand Caravans have the same engine and transmission in them. I would like to know why the they only say the R/T model when my vehicle falls within the specified dates. Did they pick the R/T model because they sold the least amount of those vehicle in the dates listed? I am not the first person that has had the same issue as me. Can someone explain this to me?
Additional Notes:
This is the second report I have put in. I have found some information since the first report I have a problem with my transmission on my Grand Caravan. There is a recall for vehicles built between 7/31/15 and 4/18/2016 and is the R/T trim package. I found out that all the Grand Caravans have the same engine and transmission in them. I would like to know why the they only say the R/T model when my vehicle falls within the specified dates. Did they pick the R/T model because they sold the least amount of those vehicle in the dates listed? I am not the first person that has had the same issue as me. Can someone explain this to me?
Mfg Campaign: 11553063
Recall Date: Nov 1, 2023
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
Intersection car collision. Seatbelt almost broke out of the holder. It could have cost me my life.
Corrective Action:
Intersection car collision. Seatbelt almost broke out of the holder. It could have cost me my life.
Additional Notes:
Intersection car collision. Seatbelt almost broke out of the holder. It could have cost me my life.
Mfg Campaign: 11552415
Recall Date: Oct 28, 2023
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