Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage) is recalling certain Vantage-modified 2016-2019 Dodge Grand Caravan vehicles. The fuel pump gasket may deteriorate, allowing fuel to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 15, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S44
Recall Date: Jun 24, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S37
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R53
Recall Date: Sep 24, 2015
Consumer Complaints
1.2K ComplaintsChrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
evap purge valve replaced still having issues. Also, today out of no where my vehicle started to slip when it was shifting gears, the engine is making a weird sound and slow when trying to give gas.
Corrective Action:
evap purge valve replaced still having issues. Also, today out of no where my vehicle started to slip when it was shifting gears, the engine is making a weird sound and slow when trying to give gas.
Additional Notes:
evap purge valve replaced still having issues. Also, today out of no where my vehicle started to slip when it was shifting gears, the engine is making a weird sound and slow when trying to give gas.
Mfg Campaign: 11551665
Recall Date: Oct 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
evap purge valve replaced still having issues. Also, today out of no where my vehicle started to slip when it was shifting gears, the engine is making a weird sound and slow when trying to give gas.
Corrective Action:
evap purge valve replaced still having issues. Also, today out of no where my vehicle started to slip when it was shifting gears, the engine is making a weird sound and slow when trying to give gas.
Additional Notes:
evap purge valve replaced still having issues. Also, today out of no where my vehicle started to slip when it was shifting gears, the engine is making a weird sound and slow when trying to give gas.
Mfg Campaign: 11551665
Recall Date: Oct 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Dealer edited the carfax to make no accident reported car but when I ran carfax it has 2 accidents. Dealer this fraud might be consider as fraud. Detail: Bought the car on April 2023. FairFax motor provided me no accident carfax but when I ran my own carfax found that car had 2 accident. Accident No.1: First accident reported on May-2018 but Fairfax motor gave me carfax had no accident. This people tempered carfax report. I have original copy with my sign on it with purchase deal document. Uploaded the dealer fraud copy of the carfax report. Accident No.2: 2nd accident reported on 04/26/2023 but I purchase the car on 04/22/203 and got delivered my home by (Sales person) on 04/27/2023. I have delivery text massaged confirmation for proof. How can they had accident before delivery and not informed me at all? I did email couple of time to (Sales person) for justification and ask me to connect (owner or manager) but she ignored my email.
Corrective Action:
Dealer edited the carfax to make no accident reported car but when I ran carfax it has 2 accidents. Dealer this fraud might be consider as fraud. Detail: Bought the car on April 2023. FairFax motor provided me no accident carfax but when I ran my own carfax found that car had 2 accident. Accident No.1: First accident reported on May-2018 but Fairfax motor gave me carfax had no accident. This people tempered carfax report. I have original copy with my sign on it with purchase deal document. Uploaded the dealer fraud copy of the carfax report. Accident No.2: 2nd accident reported on 04/26/2023 but I purchase the car on 04/22/203 and got delivered my home by (Sales person) on 04/27/2023. I have delivery text massaged confirmation for proof. How can they had accident before delivery and not informed me at all? I did email couple of time to (Sales person) for justification and ask me to connect (owner or manager) but she ignored my email.
Additional Notes:
Dealer edited the carfax to make no accident reported car but when I ran carfax it has 2 accidents. Dealer this fraud might be consider as fraud. Detail: Bought the car on April 2023. FairFax motor provided me no accident carfax but when I ran my own carfax found that car had 2 accident. Accident No.1: First accident reported on May-2018 but Fairfax motor gave me carfax had no accident. This people tempered carfax report. I have original copy with my sign on it with purchase deal document. Uploaded the dealer fraud copy of the carfax report. Accident No.2: 2nd accident reported on 04/26/2023 but I purchase the car on 04/22/203 and got delivered my home by (Sales person) on 04/27/2023. I have delivery text massaged confirmation for proof. How can they had accident before delivery and not informed me at all? I did email couple of time to (Sales person) for justification and ask me to connect (owner or manager) but she ignored my email.
Mfg Campaign: 11549296
Recall Date: Oct 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The sliding doors does not unlock on its own. Needs to be manually unlocked and makes a buzzing sound when pushing the lock button.
Corrective Action:
The sliding doors does not unlock on its own. Needs to be manually unlocked and makes a buzzing sound when pushing the lock button.
Additional Notes:
The sliding doors does not unlock on its own. Needs to be manually unlocked and makes a buzzing sound when pushing the lock button.
Mfg Campaign: 11548788
Recall Date: Oct 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The sliding doors does not unlock on its own. Needs to be manually unlocked and makes a buzzing sound when pushing the lock button.
Corrective Action:
The sliding doors does not unlock on its own. Needs to be manually unlocked and makes a buzzing sound when pushing the lock button.
Additional Notes:
The sliding doors does not unlock on its own. Needs to be manually unlocked and makes a buzzing sound when pushing the lock button.
Mfg Campaign: 11548788
Recall Date: Oct 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Van started fine and as I was driving the engine started revering hard and felt like it was having a hard time sifting lucky I was near my mechanic and they did that plug in and test it because the engine light came on right when I pulled in and said the transmission is gone they where able to find a rebuilt engine for my van and replaced old with a compatible engine now when this happened I had 60,000 miles. He did tell me that unfortunately they have seen this issue alot with the dodge caravan transmission just cuts out like this with no warning at all and I Googled this issue and it seems to happened to alot of other van owners. There is another issue going on that every time I get in my van before putting the key in the ignition there's a humming sound and when I park and pull out my key after car is off it makes a humming noise I have no clue what is going on but when I Google this issue it seems to be a escalator I don't know why there's not a recall on what is causing this to go on but it seems to be a dodge grand van issue.
Corrective Action:
Van started fine and as I was driving the engine started revering hard and felt like it was having a hard time sifting lucky I was near my mechanic and they did that plug in and test it because the engine light came on right when I pulled in and said the transmission is gone they where able to find a rebuilt engine for my van and replaced old with a compatible engine now when this happened I had 60,000 miles. He did tell me that unfortunately they have seen this issue alot with the dodge caravan transmission just cuts out like this with no warning at all and I Googled this issue and it seems to happened to alot of other van owners. There is another issue going on that every time I get in my van before putting the key in the ignition there's a humming sound and when I park and pull out my key after car is off it makes a humming noise I have no clue what is going on but when I Google this issue it seems to be a escalator I don't know why there's not a recall on what is causing this to go on but it seems to be a dodge grand van issue.
Additional Notes:
Van started fine and as I was driving the engine started revering hard and felt like it was having a hard time sifting lucky I was near my mechanic and they did that plug in and test it because the engine light came on right when I pulled in and said the transmission is gone they where able to find a rebuilt engine for my van and replaced old with a compatible engine now when this happened I had 60,000 miles. He did tell me that unfortunately they have seen this issue alot with the dodge caravan transmission just cuts out like this with no warning at all and I Googled this issue and it seems to happened to alot of other van owners. There is another issue going on that every time I get in my van before putting the key in the ignition there's a humming sound and when I park and pull out my key after car is off it makes a humming noise I have no clue what is going on but when I Google this issue it seems to be a escalator I don't know why there's not a recall on what is causing this to go on but it seems to be a dodge grand van issue.
Mfg Campaign: 11548524
Recall Date: Oct 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Van started fine and as I was driving the engine started revering hard and felt like it was having a hard time sifting lucky I was near my mechanic and they did that plug in and test it because the engine light came on right when I pulled in and said the transmission is gone they where able to find a rebuilt engine for my van and replaced old with a compatible engine now when this happened I had 60,000 miles. He did tell me that unfortunately they have seen this issue alot with the dodge caravan transmission just cuts out like this with no warning at all and I Googled this issue and it seems to happened to alot of other van owners. There is another issue going on that every time I get in my van before putting the key in the ignition there's a humming sound and when I park and pull out my key after car is off it makes a humming noise I have no clue what is going on but when I Google this issue it seems to be a escalator I don't know why there's not a recall on what is causing this to go on but it seems to be a dodge grand van issue.
Corrective Action:
Van started fine and as I was driving the engine started revering hard and felt like it was having a hard time sifting lucky I was near my mechanic and they did that plug in and test it because the engine light came on right when I pulled in and said the transmission is gone they where able to find a rebuilt engine for my van and replaced old with a compatible engine now when this happened I had 60,000 miles. He did tell me that unfortunately they have seen this issue alot with the dodge caravan transmission just cuts out like this with no warning at all and I Googled this issue and it seems to happened to alot of other van owners. There is another issue going on that every time I get in my van before putting the key in the ignition there's a humming sound and when I park and pull out my key after car is off it makes a humming noise I have no clue what is going on but when I Google this issue it seems to be a escalator I don't know why there's not a recall on what is causing this to go on but it seems to be a dodge grand van issue.
Additional Notes:
Van started fine and as I was driving the engine started revering hard and felt like it was having a hard time sifting lucky I was near my mechanic and they did that plug in and test it because the engine light came on right when I pulled in and said the transmission is gone they where able to find a rebuilt engine for my van and replaced old with a compatible engine now when this happened I had 60,000 miles. He did tell me that unfortunately they have seen this issue alot with the dodge caravan transmission just cuts out like this with no warning at all and I Googled this issue and it seems to happened to alot of other van owners. There is another issue going on that every time I get in my van before putting the key in the ignition there's a humming sound and when I park and pull out my key after car is off it makes a humming noise I have no clue what is going on but when I Google this issue it seems to be a escalator I don't know why there's not a recall on what is causing this to go on but it seems to be a dodge grand van issue.
Mfg Campaign: 11548524
Recall Date: Oct 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Van started fine and as I was driving the engine started revering hard and felt like it was having a hard time sifting lucky I was near my mechanic and they did that plug in and test it because the engine light came on right when I pulled in and said the transmission is gone they where able to find a rebuilt engine for my van and replaced old with a compatible engine now when this happened I had 60,000 miles. He did tell me that unfortunately they have seen this issue alot with the dodge caravan transmission just cuts out like this with no warning at all and I Googled this issue and it seems to happened to alot of other van owners. There is another issue going on that every time I get in my van before putting the key in the ignition there's a humming sound and when I park and pull out my key after car is off it makes a humming noise I have no clue what is going on but when I Google this issue it seems to be a escalator I don't know why there's not a recall on what is causing this to go on but it seems to be a dodge grand van issue.
Corrective Action:
Van started fine and as I was driving the engine started revering hard and felt like it was having a hard time sifting lucky I was near my mechanic and they did that plug in and test it because the engine light came on right when I pulled in and said the transmission is gone they where able to find a rebuilt engine for my van and replaced old with a compatible engine now when this happened I had 60,000 miles. He did tell me that unfortunately they have seen this issue alot with the dodge caravan transmission just cuts out like this with no warning at all and I Googled this issue and it seems to happened to alot of other van owners. There is another issue going on that every time I get in my van before putting the key in the ignition there's a humming sound and when I park and pull out my key after car is off it makes a humming noise I have no clue what is going on but when I Google this issue it seems to be a escalator I don't know why there's not a recall on what is causing this to go on but it seems to be a dodge grand van issue.
Additional Notes:
Van started fine and as I was driving the engine started revering hard and felt like it was having a hard time sifting lucky I was near my mechanic and they did that plug in and test it because the engine light came on right when I pulled in and said the transmission is gone they where able to find a rebuilt engine for my van and replaced old with a compatible engine now when this happened I had 60,000 miles. He did tell me that unfortunately they have seen this issue alot with the dodge caravan transmission just cuts out like this with no warning at all and I Googled this issue and it seems to happened to alot of other van owners. There is another issue going on that every time I get in my van before putting the key in the ignition there's a humming sound and when I park and pull out my key after car is off it makes a humming noise I have no clue what is going on but when I Google this issue it seems to be a escalator I don't know why there's not a recall on what is causing this to go on but it seems to be a dodge grand van issue.
Mfg Campaign: 11548524
Recall Date: Oct 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The sliding door power locks are stuck locked closed. I can’t open the sliding doors with anything. The key fob, the internal electric push buttons in van, and the manual unlock tabs won’t unlock them. So if we had an accident, people in the back two rows would be unable to open the sliding doors to get out. If that’s not a safety issue, I don’t know what is. NHTSA has already closed their investigation of this issue after Chrysler issued extended warranty D21-15 (x98) which supposedly will fix this safety problem at no cost to the owner. There are a multitude of internet discussions of this issue, with many owners reporting that Dodge dealerships are now charging them for the repairs based on an amendment Chrysler made to the initial Service Bulletin TSB 23-017-20. I called a local dealership and they said that their understanding of Extended warranty D21-15 (amended TSB 23-036-21) is that it will not cover the repairs to my vehicle because the sliding door locks are not “buzzing” when I attempt to lock or unlock them. That asterisked verbiage was included in an amended TSB after Dodge initially approved a warranty extension, effectively excluding a large percentage of costly repairs to a known safety issue. I called the FCA US LLC customer Service at 1-800-423-6343, and the call center REP told me I should just try calling different dealerships to see if I can get a different answer. I got the same answer from another dealership. How this bait and switch passed muster at NHTSA is simply astonishing. So a multitude of 2016 Dodge Grand Caravans have sliding doors that fail locked closed. Some are failing due to power lock actuators failing and some may be due to door latches failing. All of these failures are a known safety issue that Dodge should be fixing at no cost to owner. I will be filing a lawsuit claim regarding this unresolved safety issue.
Corrective Action:
The sliding door power locks are stuck locked closed. I can’t open the sliding doors with anything. The key fob, the internal electric push buttons in van, and the manual unlock tabs won’t unlock them. So if we had an accident, people in the back two rows would be unable to open the sliding doors to get out. If that’s not a safety issue, I don’t know what is. NHTSA has already closed their investigation of this issue after Chrysler issued extended warranty D21-15 (x98) which supposedly will fix this safety problem at no cost to the owner. There are a multitude of internet discussions of this issue, with many owners reporting that Dodge dealerships are now charging them for the repairs based on an amendment Chrysler made to the initial Service Bulletin TSB 23-017-20. I called a local dealership and they said that their understanding of Extended warranty D21-15 (amended TSB 23-036-21) is that it will not cover the repairs to my vehicle because the sliding door locks are not “buzzing” when I attempt to lock or unlock them. That asterisked verbiage was included in an amended TSB after Dodge initially approved a warranty extension, effectively excluding a large percentage of costly repairs to a known safety issue. I called the FCA US LLC customer Service at 1-800-423-6343, and the call center REP told me I should just try calling different dealerships to see if I can get a different answer. I got the same answer from another dealership. How this bait and switch passed muster at NHTSA is simply astonishing. So a multitude of 2016 Dodge Grand Caravans have sliding doors that fail locked closed. Some are failing due to power lock actuators failing and some may be due to door latches failing. All of these failures are a known safety issue that Dodge should be fixing at no cost to owner. I will be filing a lawsuit claim regarding this unresolved safety issue.
Additional Notes:
The sliding door power locks are stuck locked closed. I can’t open the sliding doors with anything. The key fob, the internal electric push buttons in van, and the manual unlock tabs won’t unlock them. So if we had an accident, people in the back two rows would be unable to open the sliding doors to get out. If that’s not a safety issue, I don’t know what is. NHTSA has already closed their investigation of this issue after Chrysler issued extended warranty D21-15 (x98) which supposedly will fix this safety problem at no cost to the owner. There are a multitude of internet discussions of this issue, with many owners reporting that Dodge dealerships are now charging them for the repairs based on an amendment Chrysler made to the initial Service Bulletin TSB 23-017-20. I called a local dealership and they said that their understanding of Extended warranty D21-15 (amended TSB 23-036-21) is that it will not cover the repairs to my vehicle because the sliding door locks are not “buzzing” when I attempt to lock or unlock them. That asterisked verbiage was included in an amended TSB after Dodge initially approved a warranty extension, effectively excluding a large percentage of costly repairs to a known safety issue. I called the FCA US LLC customer Service at 1-800-423-6343, and the call center REP told me I should just try calling different dealerships to see if I can get a different answer. I got the same answer from another dealership. How this bait and switch passed muster at NHTSA is simply astonishing. So a multitude of 2016 Dodge Grand Caravans have sliding doors that fail locked closed. Some are failing due to power lock actuators failing and some may be due to door latches failing. All of these failures are a known safety issue that Dodge should be fixing at no cost to owner. I will be filing a lawsuit claim regarding this unresolved safety issue.
Mfg Campaign: 11546384
Recall Date: Sep 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission failed at 85000 miles for a 2016 model dodge grand caravan. Vehicle taken to dealer for inspection and repaired. Vehicle will stalled then suddenly stopped when driving putting myself and family at risk of injury or death.There were no warning light or indicator prior to this issue. There are numerous reports on these type of vehicles failure.
Corrective Action:
Transmission failed at 85000 miles for a 2016 model dodge grand caravan. Vehicle taken to dealer for inspection and repaired. Vehicle will stalled then suddenly stopped when driving putting myself and family at risk of injury or death.There were no warning light or indicator prior to this issue. There are numerous reports on these type of vehicles failure.
Additional Notes:
Transmission failed at 85000 miles for a 2016 model dodge grand caravan. Vehicle taken to dealer for inspection and repaired. Vehicle will stalled then suddenly stopped when driving putting myself and family at risk of injury or death.There were no warning light or indicator prior to this issue. There are numerous reports on these type of vehicles failure.
Mfg Campaign: 11545943
Recall Date: Sep 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Transmission failed at 85000 miles for a 2016 model dodge grand caravan. Vehicle taken to dealer for inspection and repaired. Vehicle will stalled then suddenly stopped when driving putting myself and family at risk of injury or death.There were no warning light or indicator prior to this issue. There are numerous reports on these type of vehicles failure.
Corrective Action:
Transmission failed at 85000 miles for a 2016 model dodge grand caravan. Vehicle taken to dealer for inspection and repaired. Vehicle will stalled then suddenly stopped when driving putting myself and family at risk of injury or death.There were no warning light or indicator prior to this issue. There are numerous reports on these type of vehicles failure.
Additional Notes:
Transmission failed at 85000 miles for a 2016 model dodge grand caravan. Vehicle taken to dealer for inspection and repaired. Vehicle will stalled then suddenly stopped when driving putting myself and family at risk of injury or death.There were no warning light or indicator prior to this issue. There are numerous reports on these type of vehicles failure.
Mfg Campaign: 11545943
Recall Date: Sep 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I have the transmission pump fail and cause the torque converter to fail. With transmission failed may have caused an accident. I had a mechanic look at issue and found out the problem with the transmission and cost of repair. Has not been inspected at this time. I did not have any prior notice with lights or check engine light on in the car before issue with the transmission. Dodge has a recall S44 which lists the R/T Grand Caravan as this problem will occur. It has to fall in the date of manufacture between Jul 3, 2015 and April 18, 2016. I do not have the R/T model but car was manufactured within the dates listed above. Maybe this recall needs to be expanded to other models built in the same range of dates.
Corrective Action:
I have the transmission pump fail and cause the torque converter to fail. With transmission failed may have caused an accident. I had a mechanic look at issue and found out the problem with the transmission and cost of repair. Has not been inspected at this time. I did not have any prior notice with lights or check engine light on in the car before issue with the transmission. Dodge has a recall S44 which lists the R/T Grand Caravan as this problem will occur. It has to fall in the date of manufacture between Jul 3, 2015 and April 18, 2016. I do not have the R/T model but car was manufactured within the dates listed above. Maybe this recall needs to be expanded to other models built in the same range of dates.
Additional Notes:
I have the transmission pump fail and cause the torque converter to fail. With transmission failed may have caused an accident. I had a mechanic look at issue and found out the problem with the transmission and cost of repair. Has not been inspected at this time. I did not have any prior notice with lights or check engine light on in the car before issue with the transmission. Dodge has a recall S44 which lists the R/T Grand Caravan as this problem will occur. It has to fall in the date of manufacture between Jul 3, 2015 and April 18, 2016. I do not have the R/T model but car was manufactured within the dates listed above. Maybe this recall needs to be expanded to other models built in the same range of dates.
Mfg Campaign: 11545836
Recall Date: Sep 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission fluid pressure pump/sensor failure Just like all the other Dodge grand caravan vehicles of this year !
Corrective Action:
Transmission fluid pressure pump/sensor failure Just like all the other Dodge grand caravan vehicles of this year !
Additional Notes:
Transmission fluid pressure pump/sensor failure Just like all the other Dodge grand caravan vehicles of this year !
Mfg Campaign: 11545932
Recall Date: Sep 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that upon starting the vehicle, the air bag warning light was illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure due to the warning light no longer being illuminated. The vehicle was not diagnosed or repaired. On another occasion, while driving at an undisclosed speed, the air bag warning light illuminated again. The vehicle was towed back to the local dealer, where it was diagnosed that the air bag and the driver’s side seat needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.
Corrective Action:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that upon starting the vehicle, the air bag warning light was illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure due to the warning light no longer being illuminated. The vehicle was not diagnosed or repaired. On another occasion, while driving at an undisclosed speed, the air bag warning light illuminated again. The vehicle was towed back to the local dealer, where it was diagnosed that the air bag and the driver’s side seat needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.
Additional Notes:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that upon starting the vehicle, the air bag warning light was illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure due to the warning light no longer being illuminated. The vehicle was not diagnosed or repaired. On another occasion, while driving at an undisclosed speed, the air bag warning light illuminated again. The vehicle was towed back to the local dealer, where it was diagnosed that the air bag and the driver’s side seat needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.
Mfg Campaign: 11545629
Recall Date: Sep 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission disengaged at highway speed causing no power to be transmitted to the wheels. It rolled to a stop in a traveling lane causing an unsafe condition. There was no warning that this was about to happen. I have found that other vehicles of the same year, make, model, and build date range have been recalled for this same problem but mine failed without warning and was not covered by this recall. My vehicle only has 79,600 miles. Executive Dodge of Wallingford, CT has confirmed the problem. The transmission pump and torque converter failed.
Corrective Action:
The transmission disengaged at highway speed causing no power to be transmitted to the wheels. It rolled to a stop in a traveling lane causing an unsafe condition. There was no warning that this was about to happen. I have found that other vehicles of the same year, make, model, and build date range have been recalled for this same problem but mine failed without warning and was not covered by this recall. My vehicle only has 79,600 miles. Executive Dodge of Wallingford, CT has confirmed the problem. The transmission pump and torque converter failed.
Additional Notes:
The transmission disengaged at highway speed causing no power to be transmitted to the wheels. It rolled to a stop in a traveling lane causing an unsafe condition. There was no warning that this was about to happen. I have found that other vehicles of the same year, make, model, and build date range have been recalled for this same problem but mine failed without warning and was not covered by this recall. My vehicle only has 79,600 miles. Executive Dodge of Wallingford, CT has confirmed the problem. The transmission pump and torque converter failed.
Mfg Campaign: 11544017
Recall Date: Sep 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE REAR PASSANGER DOOR ON 2016 GRAND CARAVAN SE PLUS WILL NOT LOCK OR UNLOCK.THE DOOR ACTUATOR IS STUCK IN UNLOCK POSITION AS IT CAUSES CONCERN FOR BREAK INS AND THE SAFTY OF MY CHILDREN IF SOME ONE WALKS UP TO THE DOOR AND OPENS IT.I SAW THERE IS AN EXTENDED WARRANTY FOR THE RT MODELS NOT SURE WHY OTHER MODELS THAT HAVE THE SAME ISSUE ARE NOT INCLUDED.
Corrective Action:
THE REAR PASSANGER DOOR ON 2016 GRAND CARAVAN SE PLUS WILL NOT LOCK OR UNLOCK.THE DOOR ACTUATOR IS STUCK IN UNLOCK POSITION AS IT CAUSES CONCERN FOR BREAK INS AND THE SAFTY OF MY CHILDREN IF SOME ONE WALKS UP TO THE DOOR AND OPENS IT.I SAW THERE IS AN EXTENDED WARRANTY FOR THE RT MODELS NOT SURE WHY OTHER MODELS THAT HAVE THE SAME ISSUE ARE NOT INCLUDED.
Additional Notes:
THE REAR PASSANGER DOOR ON 2016 GRAND CARAVAN SE PLUS WILL NOT LOCK OR UNLOCK.THE DOOR ACTUATOR IS STUCK IN UNLOCK POSITION AS IT CAUSES CONCERN FOR BREAK INS AND THE SAFTY OF MY CHILDREN IF SOME ONE WALKS UP TO THE DOOR AND OPENS IT.I SAW THERE IS AN EXTENDED WARRANTY FOR THE RT MODELS NOT SURE WHY OTHER MODELS THAT HAVE THE SAME ISSUE ARE NOT INCLUDED.
Mfg Campaign: 11543585
Recall Date: Sep 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that when the vehicle was started, the air bag warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the jumper wiring had shorted out by rubbing against the frame and the passenger’s seat air bag and jumper wiring needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,279.
Corrective Action:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that when the vehicle was started, the air bag warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the jumper wiring had shorted out by rubbing against the frame and the passenger’s seat air bag and jumper wiring needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,279.
Additional Notes:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that when the vehicle was started, the air bag warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the jumper wiring had shorted out by rubbing against the frame and the passenger’s seat air bag and jumper wiring needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,279.
Mfg Campaign: 11543213
Recall Date: Sep 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Drivers side passenger door stuck shut(locked) and buzzing sound when lock button is used.
Corrective Action:
Drivers side passenger door stuck shut(locked) and buzzing sound when lock button is used.
Additional Notes:
Drivers side passenger door stuck shut(locked) and buzzing sound when lock button is used.
Mfg Campaign: 11542572
Recall Date: Sep 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Actuators on sliding doors fail and doors become stuck in the locked position. Rear passengers become stuck.
Corrective Action:
Actuators on sliding doors fail and doors become stuck in the locked position. Rear passengers become stuck.
Additional Notes:
Actuators on sliding doors fail and doors become stuck in the locked position. Rear passengers become stuck.
Mfg Campaign: 11541804
Recall Date: Aug 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Leaking oil from the motor oil housing filter. No warning signs. I noticed oil leaks under my van and took it to a mechanic and due to so much oil the initial thought was my transmission gasket was bad. I had my transmission serviced and that's when they found out it was the motor oil housing. Since this incident I have had to replace my window regulators and the radiator. So far my van has been in the shop 4 times this year. Parts are breaking down prematurely.
Corrective Action:
Leaking oil from the motor oil housing filter. No warning signs. I noticed oil leaks under my van and took it to a mechanic and due to so much oil the initial thought was my transmission gasket was bad. I had my transmission serviced and that's when they found out it was the motor oil housing. Since this incident I have had to replace my window regulators and the radiator. So far my van has been in the shop 4 times this year. Parts are breaking down prematurely.
Additional Notes:
Leaking oil from the motor oil housing filter. No warning signs. I noticed oil leaks under my van and took it to a mechanic and due to so much oil the initial thought was my transmission gasket was bad. I had my transmission serviced and that's when they found out it was the motor oil housing. Since this incident I have had to replace my window regulators and the radiator. So far my van has been in the shop 4 times this year. Parts are breaking down prematurely.
Mfg Campaign: 11541668
Recall Date: Aug 30, 2023
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