Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage) is recalling certain Vantage-modified 2016-2019 Dodge Grand Caravan vehicles. The fuel pump gasket may deteriorate, allowing fuel to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 15, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S44
Recall Date: Jun 24, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S37
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R53
Recall Date: Sep 24, 2015
Consumer Complaints
1.2K ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The rear driver's side sliding door lock has started buzzing loudly when I lock the vehicle. At times the door will not open and my kids and other passengers have to exit through the other sliding door. Upon further research it sounds like this is a somewhat common situation with 2016 Grand Caravans. I am concerned for the safety of myself and passengers if we're unable to exit the vehicle quickly in case of the accident. I have had the vehicle diagnosed with faulty door-lock actuator from a mechanic, but have not brought it in for repairs. There were no warning lamps or lights or alarms. The week prior to the buzzing sound I did notice a strange "clicking" noise coming from the driver's side sliding door.
Corrective Action:
The rear driver's side sliding door lock has started buzzing loudly when I lock the vehicle. At times the door will not open and my kids and other passengers have to exit through the other sliding door. Upon further research it sounds like this is a somewhat common situation with 2016 Grand Caravans. I am concerned for the safety of myself and passengers if we're unable to exit the vehicle quickly in case of the accident. I have had the vehicle diagnosed with faulty door-lock actuator from a mechanic, but have not brought it in for repairs. There were no warning lamps or lights or alarms. The week prior to the buzzing sound I did notice a strange "clicking" noise coming from the driver's side sliding door.
Additional Notes:
The rear driver's side sliding door lock has started buzzing loudly when I lock the vehicle. At times the door will not open and my kids and other passengers have to exit through the other sliding door. Upon further research it sounds like this is a somewhat common situation with 2016 Grand Caravans. I am concerned for the safety of myself and passengers if we're unable to exit the vehicle quickly in case of the accident. I have had the vehicle diagnosed with faulty door-lock actuator from a mechanic, but have not brought it in for repairs. There were no warning lamps or lights or alarms. The week prior to the buzzing sound I did notice a strange "clicking" noise coming from the driver's side sliding door.
Mfg Campaign: 11529557
Recall Date: Jun 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The rear driver's side sliding door lock has started buzzing loudly when I lock the vehicle. At times the door will not open and my kids and other passengers have to exit through the other sliding door. Upon further research it sounds like this is a somewhat common situation with 2016 Grand Caravans. I am concerned for the safety of myself and passengers if we're unable to exit the vehicle quickly in case of the accident. I have had the vehicle diagnosed with faulty door-lock actuator from a mechanic, but have not brought it in for repairs. There were no warning lamps or lights or alarms. The week prior to the buzzing sound I did notice a strange "clicking" noise coming from the driver's side sliding door.
Corrective Action:
The rear driver's side sliding door lock has started buzzing loudly when I lock the vehicle. At times the door will not open and my kids and other passengers have to exit through the other sliding door. Upon further research it sounds like this is a somewhat common situation with 2016 Grand Caravans. I am concerned for the safety of myself and passengers if we're unable to exit the vehicle quickly in case of the accident. I have had the vehicle diagnosed with faulty door-lock actuator from a mechanic, but have not brought it in for repairs. There were no warning lamps or lights or alarms. The week prior to the buzzing sound I did notice a strange "clicking" noise coming from the driver's side sliding door.
Additional Notes:
The rear driver's side sliding door lock has started buzzing loudly when I lock the vehicle. At times the door will not open and my kids and other passengers have to exit through the other sliding door. Upon further research it sounds like this is a somewhat common situation with 2016 Grand Caravans. I am concerned for the safety of myself and passengers if we're unable to exit the vehicle quickly in case of the accident. I have had the vehicle diagnosed with faulty door-lock actuator from a mechanic, but have not brought it in for repairs. There were no warning lamps or lights or alarms. The week prior to the buzzing sound I did notice a strange "clicking" noise coming from the driver's side sliding door.
Mfg Campaign: 11529557
Recall Date: Jun 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When the auto lock or manual lock engages, a very loud buzzing noise happens. It is very distracting as it happens when you are driving.
Corrective Action:
When the auto lock or manual lock engages, a very loud buzzing noise happens. It is very distracting as it happens when you are driving.
Additional Notes:
When the auto lock or manual lock engages, a very loud buzzing noise happens. It is very distracting as it happens when you are driving.
Mfg Campaign: 11528570
Recall Date: Jun 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The power sliding rear door on the driver side is stuck in a locked position for 4-5 days now. This has happened previously to our power sliding rear door on the passenger side as well (before the current extended warranty) and we corrected that issue on our own by replacing the door actuator. Now that it has happened again and there is a warranty on it, I took it to the dealership and they are telling me it is not the actuator that is broken but the door rod and latch and quoted $1600 to fix the problem. I personally think this is a deceptive practice to get out of replacing the actuator under the warranty, but I am not a mechanic. It sure is suspicious though seeing as the rod and latch are linked to the actuator. This is very dangerous and could cost lives if the vehicle was full of passengers who needed to exit quickly and the door was jammed shut. The fact that it is so closely related to the actuator that already has an extended warranty is a cause for concern.
Corrective Action:
The power sliding rear door on the driver side is stuck in a locked position for 4-5 days now. This has happened previously to our power sliding rear door on the passenger side as well (before the current extended warranty) and we corrected that issue on our own by replacing the door actuator. Now that it has happened again and there is a warranty on it, I took it to the dealership and they are telling me it is not the actuator that is broken but the door rod and latch and quoted $1600 to fix the problem. I personally think this is a deceptive practice to get out of replacing the actuator under the warranty, but I am not a mechanic. It sure is suspicious though seeing as the rod and latch are linked to the actuator. This is very dangerous and could cost lives if the vehicle was full of passengers who needed to exit quickly and the door was jammed shut. The fact that it is so closely related to the actuator that already has an extended warranty is a cause for concern.
Additional Notes:
The power sliding rear door on the driver side is stuck in a locked position for 4-5 days now. This has happened previously to our power sliding rear door on the passenger side as well (before the current extended warranty) and we corrected that issue on our own by replacing the door actuator. Now that it has happened again and there is a warranty on it, I took it to the dealership and they are telling me it is not the actuator that is broken but the door rod and latch and quoted $1600 to fix the problem. I personally think this is a deceptive practice to get out of replacing the actuator under the warranty, but I am not a mechanic. It sure is suspicious though seeing as the rod and latch are linked to the actuator. This is very dangerous and could cost lives if the vehicle was full of passengers who needed to exit quickly and the door was jammed shut. The fact that it is so closely related to the actuator that already has an extended warranty is a cause for concern.
Mfg Campaign: 11527873
Recall Date: Jun 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The power sliding rear door on the driver side is stuck in a locked position for 4-5 days now. This has happened previously to our power sliding rear door on the passenger side as well (before the current extended warranty) and we corrected that issue on our own by replacing the door actuator. Now that it has happened again and there is a warranty on it, I took it to the dealership and they are telling me it is not the actuator that is broken but the door rod and latch and quoted $1600 to fix the problem. I personally think this is a deceptive practice to get out of replacing the actuator under the warranty, but I am not a mechanic. It sure is suspicious though seeing as the rod and latch are linked to the actuator. This is very dangerous and could cost lives if the vehicle was full of passengers who needed to exit quickly and the door was jammed shut. The fact that it is so closely related to the actuator that already has an extended warranty is a cause for concern.
Corrective Action:
The power sliding rear door on the driver side is stuck in a locked position for 4-5 days now. This has happened previously to our power sliding rear door on the passenger side as well (before the current extended warranty) and we corrected that issue on our own by replacing the door actuator. Now that it has happened again and there is a warranty on it, I took it to the dealership and they are telling me it is not the actuator that is broken but the door rod and latch and quoted $1600 to fix the problem. I personally think this is a deceptive practice to get out of replacing the actuator under the warranty, but I am not a mechanic. It sure is suspicious though seeing as the rod and latch are linked to the actuator. This is very dangerous and could cost lives if the vehicle was full of passengers who needed to exit quickly and the door was jammed shut. The fact that it is so closely related to the actuator that already has an extended warranty is a cause for concern.
Additional Notes:
The power sliding rear door on the driver side is stuck in a locked position for 4-5 days now. This has happened previously to our power sliding rear door on the passenger side as well (before the current extended warranty) and we corrected that issue on our own by replacing the door actuator. Now that it has happened again and there is a warranty on it, I took it to the dealership and they are telling me it is not the actuator that is broken but the door rod and latch and quoted $1600 to fix the problem. I personally think this is a deceptive practice to get out of replacing the actuator under the warranty, but I am not a mechanic. It sure is suspicious though seeing as the rod and latch are linked to the actuator. This is very dangerous and could cost lives if the vehicle was full of passengers who needed to exit quickly and the door was jammed shut. The fact that it is so closely related to the actuator that already has an extended warranty is a cause for concern.
Mfg Campaign: 11527873
Recall Date: Jun 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Loud buzzing noise when locking and unlocking door. Have been told its the actuator
Corrective Action:
Loud buzzing noise when locking and unlocking door. Have been told its the actuator
Additional Notes:
Loud buzzing noise when locking and unlocking door. Have been told its the actuator
Mfg Campaign: 11527704
Recall Date: Jun 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission differential began failing while driving. Van started clicking without warning or real cause. Moving to shop that specifically deals with transmissions. Had to have towed to avoid causing crash/more damage.
Corrective Action:
Transmission differential began failing while driving. Van started clicking without warning or real cause. Moving to shop that specifically deals with transmissions. Had to have towed to avoid causing crash/more damage.
Additional Notes:
Transmission differential began failing while driving. Van started clicking without warning or real cause. Moving to shop that specifically deals with transmissions. Had to have towed to avoid causing crash/more damage.
Mfg Campaign: 11526904
Recall Date: Jun 13, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
My vehicle began shutting completely off while in drive and approaching a stop. This has endangered myself as well as my family due to the current condition and unpredictability of the engine turning off while approaching a stop light or stop sign. The vehicle has been inspected by a dodge service location and the check engine light does come on. Also included is a mopar warranty bulletin addressing the same issue with the same engine but on previous years (2011-2013) of the grand caravan and multiple models. I am experiencing the same conditions on a 2016 dodge grand caravan.
Corrective Action:
My vehicle began shutting completely off while in drive and approaching a stop. This has endangered myself as well as my family due to the current condition and unpredictability of the engine turning off while approaching a stop light or stop sign. The vehicle has been inspected by a dodge service location and the check engine light does come on. Also included is a mopar warranty bulletin addressing the same issue with the same engine but on previous years (2011-2013) of the grand caravan and multiple models. I am experiencing the same conditions on a 2016 dodge grand caravan.
Additional Notes:
My vehicle began shutting completely off while in drive and approaching a stop. This has endangered myself as well as my family due to the current condition and unpredictability of the engine turning off while approaching a stop light or stop sign. The vehicle has been inspected by a dodge service location and the check engine light does come on. Also included is a mopar warranty bulletin addressing the same issue with the same engine but on previous years (2011-2013) of the grand caravan and multiple models. I am experiencing the same conditions on a 2016 dodge grand caravan.
Mfg Campaign: 11524766
Recall Date: Jun 1, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My vehicle began shutting completely off while in drive and approaching a stop. This has endangered myself as well as my family due to the current condition and unpredictability of the engine turning off while approaching a stop light or stop sign. The vehicle has been inspected by a dodge service location and the check engine light does come on. Also included is a mopar warranty bulletin addressing the same issue with the same engine but on previous years (2011-2013) of the grand caravan and multiple models. I am experiencing the same conditions on a 2016 dodge grand caravan.
Corrective Action:
My vehicle began shutting completely off while in drive and approaching a stop. This has endangered myself as well as my family due to the current condition and unpredictability of the engine turning off while approaching a stop light or stop sign. The vehicle has been inspected by a dodge service location and the check engine light does come on. Also included is a mopar warranty bulletin addressing the same issue with the same engine but on previous years (2011-2013) of the grand caravan and multiple models. I am experiencing the same conditions on a 2016 dodge grand caravan.
Additional Notes:
My vehicle began shutting completely off while in drive and approaching a stop. This has endangered myself as well as my family due to the current condition and unpredictability of the engine turning off while approaching a stop light or stop sign. The vehicle has been inspected by a dodge service location and the check engine light does come on. Also included is a mopar warranty bulletin addressing the same issue with the same engine but on previous years (2011-2013) of the grand caravan and multiple models. I am experiencing the same conditions on a 2016 dodge grand caravan.
Mfg Campaign: 11524766
Recall Date: Jun 1, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
My vehicle began shutting completely off while in drive and approaching a stop. This has endangered myself as well as my family due to the current condition and unpredictability of the engine turning off while approaching a stop light or stop sign. The vehicle has been inspected by a dodge service location and the check engine light does come on. Also included is a mopar warranty bulletin addressing the same issue with the same engine but on previous years (2011-2013) of the grand caravan and multiple models. I am experiencing the same conditions on a 2016 dodge grand caravan.
Corrective Action:
My vehicle began shutting completely off while in drive and approaching a stop. This has endangered myself as well as my family due to the current condition and unpredictability of the engine turning off while approaching a stop light or stop sign. The vehicle has been inspected by a dodge service location and the check engine light does come on. Also included is a mopar warranty bulletin addressing the same issue with the same engine but on previous years (2011-2013) of the grand caravan and multiple models. I am experiencing the same conditions on a 2016 dodge grand caravan.
Additional Notes:
My vehicle began shutting completely off while in drive and approaching a stop. This has endangered myself as well as my family due to the current condition and unpredictability of the engine turning off while approaching a stop light or stop sign. The vehicle has been inspected by a dodge service location and the check engine light does come on. Also included is a mopar warranty bulletin addressing the same issue with the same engine but on previous years (2011-2013) of the grand caravan and multiple models. I am experiencing the same conditions on a 2016 dodge grand caravan.
Mfg Campaign: 11524766
Recall Date: Jun 1, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while his wife was driving at an undisclosed speed, the vehicle started to decelerate while the accelerator pedal was depressed. The contact stated that the RPM’s increased and the engine revved. The contact stated that his wife veered the vehicle off the road and the vehicle stalled. The check engine warning illuminated. The vehicle was towed to an independent mechanic, but the vehicle was not diagnosed. The vehicle was then towed to the dealer where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in NHTSA Campaign Number: 16V461000 (Power Train) and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was approximately 87,393.
Corrective Action:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while his wife was driving at an undisclosed speed, the vehicle started to decelerate while the accelerator pedal was depressed. The contact stated that the RPM’s increased and the engine revved. The contact stated that his wife veered the vehicle off the road and the vehicle stalled. The check engine warning illuminated. The vehicle was towed to an independent mechanic, but the vehicle was not diagnosed. The vehicle was then towed to the dealer where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in NHTSA Campaign Number: 16V461000 (Power Train) and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was approximately 87,393.
Additional Notes:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while his wife was driving at an undisclosed speed, the vehicle started to decelerate while the accelerator pedal was depressed. The contact stated that the RPM’s increased and the engine revved. The contact stated that his wife veered the vehicle off the road and the vehicle stalled. The check engine warning illuminated. The vehicle was towed to an independent mechanic, but the vehicle was not diagnosed. The vehicle was then towed to the dealer where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in NHTSA Campaign Number: 16V461000 (Power Train) and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was approximately 87,393.
Mfg Campaign: 11522914
Recall Date: May 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at various speeds, the vehicle would stall as the RPMs would surge and the vehicle would fail to accelerate upon depression of the accelerator pedal. The contact stated that her check The contact called two dealers and was informed by both engine had only appeared once on the instrument panel. dealers that her vehicle was not apart of NHTSA Campaign Number: 16V461000(Power Train). The manufacturer was also notified of the failure and was given the same information as the dealer. The transmission was replaced by an independent mechanic. Despite the transmission replacement, the contact had taken the vehicle back to the independent mechanic three times as the failure persisted and transmission fluid began to leak from the transmission. The vehicle had yet to be repaired. The failure mileage was unknown.
Corrective Action:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at various speeds, the vehicle would stall as the RPMs would surge and the vehicle would fail to accelerate upon depression of the accelerator pedal. The contact stated that her check The contact called two dealers and was informed by both engine had only appeared once on the instrument panel. dealers that her vehicle was not apart of NHTSA Campaign Number: 16V461000(Power Train). The manufacturer was also notified of the failure and was given the same information as the dealer. The transmission was replaced by an independent mechanic. Despite the transmission replacement, the contact had taken the vehicle back to the independent mechanic three times as the failure persisted and transmission fluid began to leak from the transmission. The vehicle had yet to be repaired. The failure mileage was unknown.
Additional Notes:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at various speeds, the vehicle would stall as the RPMs would surge and the vehicle would fail to accelerate upon depression of the accelerator pedal. The contact stated that her check The contact called two dealers and was informed by both engine had only appeared once on the instrument panel. dealers that her vehicle was not apart of NHTSA Campaign Number: 16V461000(Power Train). The manufacturer was also notified of the failure and was given the same information as the dealer. The transmission was replaced by an independent mechanic. Despite the transmission replacement, the contact had taken the vehicle back to the independent mechanic three times as the failure persisted and transmission fluid began to leak from the transmission. The vehicle had yet to be repaired. The failure mileage was unknown.
Mfg Campaign: 11522302
Recall Date: May 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving at various speeds, the vehicle made abnormal whining sounds. Additionally, the contact stated that upon coming to a complete stop, the vehicle jerked and revved significantly. The check engine warning light was illuminated. The contact stated that the failure reoccurred while driving and coming to a complete stop. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train); however, the VIN was not included. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.
Corrective Action:
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving at various speeds, the vehicle made abnormal whining sounds. Additionally, the contact stated that upon coming to a complete stop, the vehicle jerked and revved significantly. The check engine warning light was illuminated. The contact stated that the failure reoccurred while driving and coming to a complete stop. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train); however, the VIN was not included. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.
Additional Notes:
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving at various speeds, the vehicle made abnormal whining sounds. Additionally, the contact stated that upon coming to a complete stop, the vehicle jerked and revved significantly. The check engine warning light was illuminated. The contact stated that the failure reoccurred while driving and coming to a complete stop. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train); however, the VIN was not included. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.
Mfg Campaign: 11521244
Recall Date: May 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving at various speeds, the vehicle made abnormal whining sounds. Additionally, the contact stated that upon coming to a complete stop, the vehicle jerked and revved significantly. The check engine warning light was illuminated. The contact stated that the failure reoccurred while driving and coming to a complete stop. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train); however, the VIN was not included. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.
Corrective Action:
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving at various speeds, the vehicle made abnormal whining sounds. Additionally, the contact stated that upon coming to a complete stop, the vehicle jerked and revved significantly. The check engine warning light was illuminated. The contact stated that the failure reoccurred while driving and coming to a complete stop. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train); however, the VIN was not included. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.
Additional Notes:
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving at various speeds, the vehicle made abnormal whining sounds. Additionally, the contact stated that upon coming to a complete stop, the vehicle jerked and revved significantly. The check engine warning light was illuminated. The contact stated that the failure reoccurred while driving and coming to a complete stop. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train); however, the VIN was not included. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.
Mfg Campaign: 11521244
Recall Date: May 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
No warning lamps. I managed to reset the actuator but it jammed up again. The doors won't unlock or lock depending on the position the actuator failed in. I haven't taken this to a dealer, but based on several videos and forum questions I was able to self diagnose and reproduce the problem.
Corrective Action:
No warning lamps. I managed to reset the actuator but it jammed up again. The doors won't unlock or lock depending on the position the actuator failed in. I haven't taken this to a dealer, but based on several videos and forum questions I was able to self diagnose and reproduce the problem.
Additional Notes:
No warning lamps. I managed to reset the actuator but it jammed up again. The doors won't unlock or lock depending on the position the actuator failed in. I haven't taken this to a dealer, but based on several videos and forum questions I was able to self diagnose and reproduce the problem.
Mfg Campaign: 11520847
Recall Date: May 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle started making whining sound on acceleration. Took in to dealer and they diagnosed the transmission pump had failed. Recommended transmission replacement due to damage from failed pump. Pump was recalled in campaign 16V461000 but my VIN is not included.
Corrective Action:
Vehicle started making whining sound on acceleration. Took in to dealer and they diagnosed the transmission pump had failed. Recommended transmission replacement due to damage from failed pump. Pump was recalled in campaign 16V461000 but my VIN is not included.
Additional Notes:
Vehicle started making whining sound on acceleration. Took in to dealer and they diagnosed the transmission pump had failed. Recommended transmission replacement due to damage from failed pump. Pump was recalled in campaign 16V461000 but my VIN is not included.
Mfg Campaign: 11520212
Recall Date: May 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Ticking in engine, engine seized
Corrective Action:
Ticking in engine, engine seized
Additional Notes:
Ticking in engine, engine seized
Mfg Campaign: 11519689
Recall Date: Apr 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Hood latch bolts fell out while driving and the hood flew up and broke the windshield. I was going down a hwy 60mph raining at night.
Corrective Action:
Hood latch bolts fell out while driving and the hood flew up and broke the windshield. I was going down a hwy 60mph raining at night.
Additional Notes:
Hood latch bolts fell out while driving and the hood flew up and broke the windshield. I was going down a hwy 60mph raining at night.
Mfg Campaign: 11519384
Recall Date: Apr 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
The passenger side head rest "deployed" while sitting still at the gas pump. My great niece was reclined and when she raised the seat back up, it popped out and hit her in the back of the head.
Corrective Action:
The passenger side head rest "deployed" while sitting still at the gas pump. My great niece was reclined and when she raised the seat back up, it popped out and hit her in the back of the head.
Additional Notes:
The passenger side head rest "deployed" while sitting still at the gas pump. My great niece was reclined and when she raised the seat back up, it popped out and hit her in the back of the head.
Mfg Campaign: 11519539
Recall Date: Apr 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while starting the vehicle, the contact detected an abnormal winding sound from either the transmission or the engine. After the vehicle warmed up, the sound diminished. The contact called the local dealer who recommended an engine replacement. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train). The manufacturer was contacted, and the contact was informed there were no open recalls on the VIN. The failure mileage was approximately 80,000.
Corrective Action:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while starting the vehicle, the contact detected an abnormal winding sound from either the transmission or the engine. After the vehicle warmed up, the sound diminished. The contact called the local dealer who recommended an engine replacement. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train). The manufacturer was contacted, and the contact was informed there were no open recalls on the VIN. The failure mileage was approximately 80,000.
Additional Notes:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while starting the vehicle, the contact detected an abnormal winding sound from either the transmission or the engine. After the vehicle warmed up, the sound diminished. The contact called the local dealer who recommended an engine replacement. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train). The manufacturer was contacted, and the contact was informed there were no open recalls on the VIN. The failure mileage was approximately 80,000.
Mfg Campaign: 11519223
Recall Date: Apr 27, 2023
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