Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage) is recalling certain Vantage-modified 2016-2019 Dodge Grand Caravan vehicles. The fuel pump gasket may deteriorate, allowing fuel to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 15, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Consumer Complaints
499 ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I noticed some shifting issues, and some power loss along with an oil leak and the vehicle is not getting enough lubrication. The vehicle is only at 114010 miles and according to the dealership a new engine is needed. A new engine oil cooler was replaced however not the hoses and the problem still exists.
Corrective Action:
I noticed some shifting issues, and some power loss along with an oil leak and the vehicle is not getting enough lubrication. The vehicle is only at 114010 miles and according to the dealership a new engine is needed. A new engine oil cooler was replaced however not the hoses and the problem still exists.
Additional Notes:
I noticed some shifting issues, and some power loss along with an oil leak and the vehicle is not getting enough lubrication. The vehicle is only at 114010 miles and according to the dealership a new engine is needed. A new engine oil cooler was replaced however not the hoses and the problem still exists.
Mfg Campaign: 11657782
Recall Date: Apr 30, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The rear sliding door lock actuator on the passenger stopped working. The door will not open or unlock.
Corrective Action:
The rear sliding door lock actuator on the passenger stopped working. The door will not open or unlock.
Additional Notes:
The rear sliding door lock actuator on the passenger stopped working. The door will not open or unlock.
Mfg Campaign: 11656170
Recall Date: Apr 22, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
A few weeks ago, our passenger side rear sliding door stopped locking. Yesterday when I unlocked the doors, a very loud noise came from the door. It has happened every time I have unlocked the doors since & it scares my kids every time. I assumed the issue was with the locking mechanism, also known as the actuator. Upon doing some more research I found that MOPAR had actually issued an extended warranty on this part but my VIN is not included in the extended warranty.
Corrective Action:
A few weeks ago, our passenger side rear sliding door stopped locking. Yesterday when I unlocked the doors, a very loud noise came from the door. It has happened every time I have unlocked the doors since & it scares my kids every time. I assumed the issue was with the locking mechanism, also known as the actuator. Upon doing some more research I found that MOPAR had actually issued an extended warranty on this part but my VIN is not included in the extended warranty.
Additional Notes:
A few weeks ago, our passenger side rear sliding door stopped locking. Yesterday when I unlocked the doors, a very loud noise came from the door. It has happened every time I have unlocked the doors since & it scares my kids every time. I assumed the issue was with the locking mechanism, also known as the actuator. Upon doing some more research I found that MOPAR had actually issued an extended warranty on this part but my VIN is not included in the extended warranty.
Mfg Campaign: 11654789
Recall Date: Apr 15, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My rear passenger sliding door lock is stuck in the unlock position. My concern is my van is at all times unlocked. Also since it won’t lock at all even when I’m driving is that anyone could approach my van while I’m at a light or a parking lot and get inside. My biggest fear is that since it won’t lock it will just pop open one day while I’m driving. My grandchildren or my dogs could be severely injured if this happened. I’ve read online about this being an issue with the Dodge GCV. People suggested writing to you and try to get a recall done for this issue. The dealer wants around $1100 to fix problem. I don’t have that kind of money to spend. My other issue is if I disconnect the cable so I can lock the door is what if my passengers or animals need to get out of back of van in a emergency their going to be trapped back there. Also unrelated to the lock issues. My van is having a hard time shifting and has cut out multiple times on me. And when I turn on my blinkers it turns on the wipers. So possible electrical issue there.
Corrective Action:
My rear passenger sliding door lock is stuck in the unlock position. My concern is my van is at all times unlocked. Also since it won’t lock at all even when I’m driving is that anyone could approach my van while I’m at a light or a parking lot and get inside. My biggest fear is that since it won’t lock it will just pop open one day while I’m driving. My grandchildren or my dogs could be severely injured if this happened. I’ve read online about this being an issue with the Dodge GCV. People suggested writing to you and try to get a recall done for this issue. The dealer wants around $1100 to fix problem. I don’t have that kind of money to spend. My other issue is if I disconnect the cable so I can lock the door is what if my passengers or animals need to get out of back of van in a emergency their going to be trapped back there. Also unrelated to the lock issues. My van is having a hard time shifting and has cut out multiple times on me. And when I turn on my blinkers it turns on the wipers. So possible electrical issue there.
Additional Notes:
My rear passenger sliding door lock is stuck in the unlock position. My concern is my van is at all times unlocked. Also since it won’t lock at all even when I’m driving is that anyone could approach my van while I’m at a light or a parking lot and get inside. My biggest fear is that since it won’t lock it will just pop open one day while I’m driving. My grandchildren or my dogs could be severely injured if this happened. I’ve read online about this being an issue with the Dodge GCV. People suggested writing to you and try to get a recall done for this issue. The dealer wants around $1100 to fix problem. I don’t have that kind of money to spend. My other issue is if I disconnect the cable so I can lock the door is what if my passengers or animals need to get out of back of van in a emergency their going to be trapped back there. Also unrelated to the lock issues. My van is having a hard time shifting and has cut out multiple times on me. And when I turn on my blinkers it turns on the wipers. So possible electrical issue there.
Mfg Campaign: 11654390
Recall Date: Apr 14, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Dodge Grand Caravan. The contact stated while coming to a complete stop on an incline or on a leveled roadway, the vehicle stalled. There was no warning light illuminated. The contact was able to restart the vehicle. Additionally, the contact stated that the vehicle jerked intermittently while depressing the brake pedal. The vehicle was taken to Triple A, where the radiator was replaced; however, the failure persisted. Additionally, the contact stated that the message "Oil Change" was displayed while there was sufficient oil in the vehicle. The dealer was contacted and informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 95,500.
Corrective Action:
The contact owns a 2017 Dodge Grand Caravan. The contact stated while coming to a complete stop on an incline or on a leveled roadway, the vehicle stalled. There was no warning light illuminated. The contact was able to restart the vehicle. Additionally, the contact stated that the vehicle jerked intermittently while depressing the brake pedal. The vehicle was taken to Triple A, where the radiator was replaced; however, the failure persisted. Additionally, the contact stated that the message "Oil Change" was displayed while there was sufficient oil in the vehicle. The dealer was contacted and informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 95,500.
Additional Notes:
The contact owns a 2017 Dodge Grand Caravan. The contact stated while coming to a complete stop on an incline or on a leveled roadway, the vehicle stalled. There was no warning light illuminated. The contact was able to restart the vehicle. Additionally, the contact stated that the vehicle jerked intermittently while depressing the brake pedal. The vehicle was taken to Triple A, where the radiator was replaced; however, the failure persisted. Additionally, the contact stated that the message "Oil Change" was displayed while there was sufficient oil in the vehicle. The dealer was contacted and informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 95,500.
Mfg Campaign: 11654582
Recall Date: Apr 14, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Dodge Grand Caravan. The contact stated while coming to a complete stop on an incline or on a leveled roadway, the vehicle stalled. There was no warning light illuminated. The contact was able to restart the vehicle. Additionally, the contact stated that the vehicle jerked intermittently while depressing the brake pedal. The vehicle was taken to Triple A, where the radiator was replaced; however, the failure persisted. Additionally, the contact stated that the message "Oil Change" was displayed while there was sufficient oil in the vehicle. The dealer was contacted and informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 95,500.
Corrective Action:
The contact owns a 2017 Dodge Grand Caravan. The contact stated while coming to a complete stop on an incline or on a leveled roadway, the vehicle stalled. There was no warning light illuminated. The contact was able to restart the vehicle. Additionally, the contact stated that the vehicle jerked intermittently while depressing the brake pedal. The vehicle was taken to Triple A, where the radiator was replaced; however, the failure persisted. Additionally, the contact stated that the message "Oil Change" was displayed while there was sufficient oil in the vehicle. The dealer was contacted and informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 95,500.
Additional Notes:
The contact owns a 2017 Dodge Grand Caravan. The contact stated while coming to a complete stop on an incline or on a leveled roadway, the vehicle stalled. There was no warning light illuminated. The contact was able to restart the vehicle. Additionally, the contact stated that the vehicle jerked intermittently while depressing the brake pedal. The vehicle was taken to Triple A, where the radiator was replaced; however, the failure persisted. Additionally, the contact stated that the message "Oil Change" was displayed while there was sufficient oil in the vehicle. The dealer was contacted and informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 95,500.
Mfg Campaign: 11654582
Recall Date: Apr 14, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Driver side rear sliding door is stuck closed. Cannot be operated manually, will not lock or unlock with the other car door locks which work fine. My children’s safety is at risk. I bought a van because I have 3 children, and in the event of an accident could delay their rescue. One of my children is a Type 1 diabetic and in event of an accident he’s in even more danger if rescue teams cannot get to him. The problem has not been confirmed by a mechanic, as both Dodge dealerships I have reached out to told me I would have to pay a diagnostic fee, but it’s a known problem with their vehicles. The vehicle has not been inspected by police, or insurance. There was no warning to the part malfunctioning, just stopped opening and noticed when my children tried to use the door to get out at school. My car currently has 109,000 miles on it but there are is a recall for up to 100,000 miles but Dodge states it cannot extend the warranty although I’ve see ln that Mopar extended the warranty for this exact issue but Dodge says it’s misinformation and “good luck”.
Corrective Action:
Driver side rear sliding door is stuck closed. Cannot be operated manually, will not lock or unlock with the other car door locks which work fine. My children’s safety is at risk. I bought a van because I have 3 children, and in the event of an accident could delay their rescue. One of my children is a Type 1 diabetic and in event of an accident he’s in even more danger if rescue teams cannot get to him. The problem has not been confirmed by a mechanic, as both Dodge dealerships I have reached out to told me I would have to pay a diagnostic fee, but it’s a known problem with their vehicles. The vehicle has not been inspected by police, or insurance. There was no warning to the part malfunctioning, just stopped opening and noticed when my children tried to use the door to get out at school. My car currently has 109,000 miles on it but there are is a recall for up to 100,000 miles but Dodge states it cannot extend the warranty although I’ve see ln that Mopar extended the warranty for this exact issue but Dodge says it’s misinformation and “good luck”.
Additional Notes:
Driver side rear sliding door is stuck closed. Cannot be operated manually, will not lock or unlock with the other car door locks which work fine. My children’s safety is at risk. I bought a van because I have 3 children, and in the event of an accident could delay their rescue. One of my children is a Type 1 diabetic and in event of an accident he’s in even more danger if rescue teams cannot get to him. The problem has not been confirmed by a mechanic, as both Dodge dealerships I have reached out to told me I would have to pay a diagnostic fee, but it’s a known problem with their vehicles. The vehicle has not been inspected by police, or insurance. There was no warning to the part malfunctioning, just stopped opening and noticed when my children tried to use the door to get out at school. My car currently has 109,000 miles on it but there are is a recall for up to 100,000 miles but Dodge states it cannot extend the warranty although I’ve see ln that Mopar extended the warranty for this exact issue but Dodge says it’s misinformation and “good luck”.
Mfg Campaign: 11648718
Recall Date: Mar 17, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
My car is stalling. There is a recall for the same year as my car. I called and check if my car was a part of the recall and it wasn’t. Clearly I am having the same issue. They should put all 2017 dodge grand caravan in this recall.
Corrective Action:
My car is stalling. There is a recall for the same year as my car. I called and check if my car was a part of the recall and it wasn’t. Clearly I am having the same issue. They should put all 2017 dodge grand caravan in this recall.
Additional Notes:
My car is stalling. There is a recall for the same year as my car. I called and check if my car was a part of the recall and it wasn’t. Clearly I am having the same issue. They should put all 2017 dodge grand caravan in this recall.
Mfg Campaign: 11644835
Recall Date: Feb 25, 2025
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The air bag for passenger tubes going off and on. I don't know why sometimes it will stay off and then other times it will ding all day long while I'm driving? I don't know if it's safe. Enough for anyone to write in it or not
Corrective Action:
The air bag for passenger tubes going off and on. I don't know why sometimes it will stay off and then other times it will ding all day long while I'm driving? I don't know if it's safe. Enough for anyone to write in it or not
Additional Notes:
The air bag for passenger tubes going off and on. I don't know why sometimes it will stay off and then other times it will ding all day long while I'm driving? I don't know if it's safe. Enough for anyone to write in it or not
Mfg Campaign: 11644283
Recall Date: Feb 22, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I tried to stop the van and had no brakes. I went right through the intersection, luckily it was early in the morning with light traffic. It could have been deadly. The front flex brake line fitting rusted away and the brake line separated. There was no warning prior to the incident. I had it fixed and still have the part.
Corrective Action:
I tried to stop the van and had no brakes. I went right through the intersection, luckily it was early in the morning with light traffic. It could have been deadly. The front flex brake line fitting rusted away and the brake line separated. There was no warning prior to the incident. I had it fixed and still have the part.
Additional Notes:
I tried to stop the van and had no brakes. I went right through the intersection, luckily it was early in the morning with light traffic. It could have been deadly. The front flex brake line fitting rusted away and the brake line separated. There was no warning prior to the incident. I had it fixed and still have the part.
Mfg Campaign: 11644069
Recall Date: Feb 21, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Van started to studder and not wanting to go while driving and starting the van. A current U87 Chrysler recall is in effect for my year of van. I called and they said that my vin is not currently affected even though I am having the same issues as this recall.
Corrective Action:
Van started to studder and not wanting to go while driving and starting the van. A current U87 Chrysler recall is in effect for my year of van. I called and they said that my vin is not currently affected even though I am having the same issues as this recall.
Additional Notes:
Van started to studder and not wanting to go while driving and starting the van. A current U87 Chrysler recall is in effect for my year of van. I called and they said that my vin is not currently affected even though I am having the same issues as this recall.
Mfg Campaign: 11629105
Recall Date: Dec 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The issue is with the door locking system making a very loud buzzing noise when the doors either automatically lock/unlock or the lock/unlock buttons on the key fob are pressed. Not only is it irritating, but it is incredibly distracting as the loud noise is unexpected. This can be dangerous because the driver can be startled should someone accidentally press the button on the door while the vehicle is in motion, or when the doors automatically lock as the vehicle is starting to move. Sometimes not all of the doors lock or unlock and the buttons have to be pressed several times before all doors are locked or unlocked. This is also a safety issue.
Corrective Action:
The issue is with the door locking system making a very loud buzzing noise when the doors either automatically lock/unlock or the lock/unlock buttons on the key fob are pressed. Not only is it irritating, but it is incredibly distracting as the loud noise is unexpected. This can be dangerous because the driver can be startled should someone accidentally press the button on the door while the vehicle is in motion, or when the doors automatically lock as the vehicle is starting to move. Sometimes not all of the doors lock or unlock and the buttons have to be pressed several times before all doors are locked or unlocked. This is also a safety issue.
Additional Notes:
The issue is with the door locking system making a very loud buzzing noise when the doors either automatically lock/unlock or the lock/unlock buttons on the key fob are pressed. Not only is it irritating, but it is incredibly distracting as the loud noise is unexpected. This can be dangerous because the driver can be startled should someone accidentally press the button on the door while the vehicle is in motion, or when the doors automatically lock as the vehicle is starting to move. Sometimes not all of the doors lock or unlock and the buttons have to be pressed several times before all doors are locked or unlocked. This is also a safety issue.
Mfg Campaign: 11628765
Recall Date: Dec 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Sliding door lock actuator
Corrective Action:
Sliding door lock actuator
Additional Notes:
Sliding door lock actuator
Mfg Campaign: 11627819
Recall Date: Nov 28, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While stopped at red lights, stopped in traffic or drive-thru services the vehicle to stall out and must be restarted to drive again. I took the vehicle to the auto repair shop, The KAR Shop in Rogers, AR. The board certified mechanic tried to diagnose the reason for the stall and stop and could not find a reason for the problem. The mechanic informed me of a recall on the make, model and year of the same I own. When I called the Dodge dealership they ran my VIN and informed me my particular Caravan is not part of the Electrical System:Wiring: Front Underhood recall that may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or no start condition. Even though my specific vehicle is not part of the recall, the same description of defect is happening to mine.
Corrective Action:
While stopped at red lights, stopped in traffic or drive-thru services the vehicle to stall out and must be restarted to drive again. I took the vehicle to the auto repair shop, The KAR Shop in Rogers, AR. The board certified mechanic tried to diagnose the reason for the stall and stop and could not find a reason for the problem. The mechanic informed me of a recall on the make, model and year of the same I own. When I called the Dodge dealership they ran my VIN and informed me my particular Caravan is not part of the Electrical System:Wiring: Front Underhood recall that may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or no start condition. Even though my specific vehicle is not part of the recall, the same description of defect is happening to mine.
Additional Notes:
While stopped at red lights, stopped in traffic or drive-thru services the vehicle to stall out and must be restarted to drive again. I took the vehicle to the auto repair shop, The KAR Shop in Rogers, AR. The board certified mechanic tried to diagnose the reason for the stall and stop and could not find a reason for the problem. The mechanic informed me of a recall on the make, model and year of the same I own. When I called the Dodge dealership they ran my VIN and informed me my particular Caravan is not part of the Electrical System:Wiring: Front Underhood recall that may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or no start condition. Even though my specific vehicle is not part of the recall, the same description of defect is happening to mine.
Mfg Campaign: 11627603
Recall Date: Nov 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
While stopped at red lights, stopped in traffic or drive-thru services the vehicle to stall out and must be restarted to drive again. I took the vehicle to the auto repair shop, The KAR Shop in Rogers, AR. The board certified mechanic tried to diagnose the reason for the stall and stop and could not find a reason for the problem. The mechanic informed me of a recall on the make, model and year of the same I own. When I called the Dodge dealership they ran my VIN and informed me my particular Caravan is not part of the Electrical System:Wiring: Front Underhood recall that may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or no start condition. Even though my specific vehicle is not part of the recall, the same description of defect is happening to mine.
Corrective Action:
While stopped at red lights, stopped in traffic or drive-thru services the vehicle to stall out and must be restarted to drive again. I took the vehicle to the auto repair shop, The KAR Shop in Rogers, AR. The board certified mechanic tried to diagnose the reason for the stall and stop and could not find a reason for the problem. The mechanic informed me of a recall on the make, model and year of the same I own. When I called the Dodge dealership they ran my VIN and informed me my particular Caravan is not part of the Electrical System:Wiring: Front Underhood recall that may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or no start condition. Even though my specific vehicle is not part of the recall, the same description of defect is happening to mine.
Additional Notes:
While stopped at red lights, stopped in traffic or drive-thru services the vehicle to stall out and must be restarted to drive again. I took the vehicle to the auto repair shop, The KAR Shop in Rogers, AR. The board certified mechanic tried to diagnose the reason for the stall and stop and could not find a reason for the problem. The mechanic informed me of a recall on the make, model and year of the same I own. When I called the Dodge dealership they ran my VIN and informed me my particular Caravan is not part of the Electrical System:Wiring: Front Underhood recall that may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or no start condition. Even though my specific vehicle is not part of the recall, the same description of defect is happening to mine.
Mfg Campaign: 11627603
Recall Date: Nov 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Dodge Grand Caravan. The contact stated while driving 5 MPH, the low oil pressure warning light was illuminated. The contact stated that upon pulling to the side of the road and checking the oil level, the contact noticed that the oil level was significantly low. The vehicle was taken to the nearby Jiffy Lube, where it was diagnosed that the engine oil cooler had failed and needed to be replaced. The vehicle was being repaired. An unknown dealer was contacted. The manufacturer was contacted and denied a reimbursement claim because the VIN was not included in a related recall. The failure mileage was approximately 81,000.
Corrective Action:
The contact owns a 2017 Dodge Grand Caravan. The contact stated while driving 5 MPH, the low oil pressure warning light was illuminated. The contact stated that upon pulling to the side of the road and checking the oil level, the contact noticed that the oil level was significantly low. The vehicle was taken to the nearby Jiffy Lube, where it was diagnosed that the engine oil cooler had failed and needed to be replaced. The vehicle was being repaired. An unknown dealer was contacted. The manufacturer was contacted and denied a reimbursement claim because the VIN was not included in a related recall. The failure mileage was approximately 81,000.
Additional Notes:
The contact owns a 2017 Dodge Grand Caravan. The contact stated while driving 5 MPH, the low oil pressure warning light was illuminated. The contact stated that upon pulling to the side of the road and checking the oil level, the contact noticed that the oil level was significantly low. The vehicle was taken to the nearby Jiffy Lube, where it was diagnosed that the engine oil cooler had failed and needed to be replaced. The vehicle was being repaired. An unknown dealer was contacted. The manufacturer was contacted and denied a reimbursement claim because the VIN was not included in a related recall. The failure mileage was approximately 81,000.
Mfg Campaign: 11625606
Recall Date: Nov 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
In March 13, 2024, when unlocking the doors from the driver's side control panel there was an audible buzzing sound from the passenger side sliding door. The door was still able to unlock and lock. After doing some research online I found that there was a problem with the locking door actuator that would cause a buzzing sound when engaged. This continued to happen anytime that sliding door was either locked or unlocked. In June of 2024, using the driver's side control panel, I attempted to unlock the passenger sliding door. The door didn't make the buzzing sound, but it also would not unlock. The door was seized shut. I use this vehicle to transport my three children to and from school. Their drop offs are on the right hand side. With the passenger sliding door being seized shut, because of the faulty actuator, my children have to get out on the driver's side door and into incoming traffic! This is a great risk to my children. I called to get it repaired from the dealer I purchased it from with the actuator recall that was issued only to be told thaty vehicle wasn't covered in that recall, yet I still have a door that is seized shut from the recalled actuator part.
Corrective Action:
In March 13, 2024, when unlocking the doors from the driver's side control panel there was an audible buzzing sound from the passenger side sliding door. The door was still able to unlock and lock. After doing some research online I found that there was a problem with the locking door actuator that would cause a buzzing sound when engaged. This continued to happen anytime that sliding door was either locked or unlocked. In June of 2024, using the driver's side control panel, I attempted to unlock the passenger sliding door. The door didn't make the buzzing sound, but it also would not unlock. The door was seized shut. I use this vehicle to transport my three children to and from school. Their drop offs are on the right hand side. With the passenger sliding door being seized shut, because of the faulty actuator, my children have to get out on the driver's side door and into incoming traffic! This is a great risk to my children. I called to get it repaired from the dealer I purchased it from with the actuator recall that was issued only to be told thaty vehicle wasn't covered in that recall, yet I still have a door that is seized shut from the recalled actuator part.
Additional Notes:
In March 13, 2024, when unlocking the doors from the driver's side control panel there was an audible buzzing sound from the passenger side sliding door. The door was still able to unlock and lock. After doing some research online I found that there was a problem with the locking door actuator that would cause a buzzing sound when engaged. This continued to happen anytime that sliding door was either locked or unlocked. In June of 2024, using the driver's side control panel, I attempted to unlock the passenger sliding door. The door didn't make the buzzing sound, but it also would not unlock. The door was seized shut. I use this vehicle to transport my three children to and from school. Their drop offs are on the right hand side. With the passenger sliding door being seized shut, because of the faulty actuator, my children have to get out on the driver's side door and into incoming traffic! This is a great risk to my children. I called to get it repaired from the dealer I purchased it from with the actuator recall that was issued only to be told thaty vehicle wasn't covered in that recall, yet I still have a door that is seized shut from the recalled actuator part.
Mfg Campaign: 11624703
Recall Date: Nov 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Potential Consequences:
The contact owns a 2017 Dodge Grand Caravan. The contact stated that while her sister was driving at an undisclosed speed, the front passenger's side headrest restraint system activated, causing the front passenger's side headrest to deploy. No warning lights were illuminated. The vehicle was not diagnosed or repaired by the dealer or an independent mechanic. The manufacturer was not notified of the failure. The failure mileage was 103,000.
Corrective Action:
The contact owns a 2017 Dodge Grand Caravan. The contact stated that while her sister was driving at an undisclosed speed, the front passenger's side headrest restraint system activated, causing the front passenger's side headrest to deploy. No warning lights were illuminated. The vehicle was not diagnosed or repaired by the dealer or an independent mechanic. The manufacturer was not notified of the failure. The failure mileage was 103,000.
Additional Notes:
The contact owns a 2017 Dodge Grand Caravan. The contact stated that while her sister was driving at an undisclosed speed, the front passenger's side headrest restraint system activated, causing the front passenger's side headrest to deploy. No warning lights were illuminated. The vehicle was not diagnosed or repaired by the dealer or an independent mechanic. The manufacturer was not notified of the failure. The failure mileage was 103,000.
Mfg Campaign: 11623653
Recall Date: Nov 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I bought my 2017 dodge grand caravan in 2019 with 20,000 miles on it. Shortly after I had problems with the key not doing the automatic start. Then the wipers no longer sprayed fluid, then I noticed the van used some radiator fluid when we went drivingg any distance. Then the door locks stopped working.then the passenger slide door stopped shutting and locking or would close on the kids getting in the van. Now when I took it to the dodge dealership about a month th ago to fix the front seat trim that fell off, they said I had a leaky transmission hose. They fixed it a d charged for the flush and hose. One month later I'm getting an error code for the tranny. Had it flushed and paid again. They said they don't know maybe I need a new transmission. I ha e always done the up keep on this van oil changes and such. I looked up recalls a d everything happening to my van happened to the 2016 models. They were recalled for the same transmission problems. It only has 90000 miles. Now the dealership wa ts me to buy a transmission. Please help.
Corrective Action:
I bought my 2017 dodge grand caravan in 2019 with 20,000 miles on it. Shortly after I had problems with the key not doing the automatic start. Then the wipers no longer sprayed fluid, then I noticed the van used some radiator fluid when we went drivingg any distance. Then the door locks stopped working.then the passenger slide door stopped shutting and locking or would close on the kids getting in the van. Now when I took it to the dodge dealership about a month th ago to fix the front seat trim that fell off, they said I had a leaky transmission hose. They fixed it a d charged for the flush and hose. One month later I'm getting an error code for the tranny. Had it flushed and paid again. They said they don't know maybe I need a new transmission. I ha e always done the up keep on this van oil changes and such. I looked up recalls a d everything happening to my van happened to the 2016 models. They were recalled for the same transmission problems. It only has 90000 miles. Now the dealership wa ts me to buy a transmission. Please help.
Additional Notes:
I bought my 2017 dodge grand caravan in 2019 with 20,000 miles on it. Shortly after I had problems with the key not doing the automatic start. Then the wipers no longer sprayed fluid, then I noticed the van used some radiator fluid when we went drivingg any distance. Then the door locks stopped working.then the passenger slide door stopped shutting and locking or would close on the kids getting in the van. Now when I took it to the dodge dealership about a month th ago to fix the front seat trim that fell off, they said I had a leaky transmission hose. They fixed it a d charged for the flush and hose. One month later I'm getting an error code for the tranny. Had it flushed and paid again. They said they don't know maybe I need a new transmission. I ha e always done the up keep on this van oil changes and such. I looked up recalls a d everything happening to my van happened to the 2016 models. They were recalled for the same transmission problems. It only has 90000 miles. Now the dealership wa ts me to buy a transmission. Please help.
Mfg Campaign: 11623339
Recall Date: Nov 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I bought my 2017 dodge grand caravan in 2019 with 20,000 miles on it. Shortly after I had problems with the key not doing the automatic start. Then the wipers no longer sprayed fluid, then I noticed the van used some radiator fluid when we went drivingg any distance. Then the door locks stopped working.then the passenger slide door stopped shutting and locking or would close on the kids getting in the van. Now when I took it to the dodge dealership about a month th ago to fix the front seat trim that fell off, they said I had a leaky transmission hose. They fixed it a d charged for the flush and hose. One month later I'm getting an error code for the tranny. Had it flushed and paid again. They said they don't know maybe I need a new transmission. I ha e always done the up keep on this van oil changes and such. I looked up recalls a d everything happening to my van happened to the 2016 models. They were recalled for the same transmission problems. It only has 90000 miles. Now the dealership wa ts me to buy a transmission. Please help.
Corrective Action:
I bought my 2017 dodge grand caravan in 2019 with 20,000 miles on it. Shortly after I had problems with the key not doing the automatic start. Then the wipers no longer sprayed fluid, then I noticed the van used some radiator fluid when we went drivingg any distance. Then the door locks stopped working.then the passenger slide door stopped shutting and locking or would close on the kids getting in the van. Now when I took it to the dodge dealership about a month th ago to fix the front seat trim that fell off, they said I had a leaky transmission hose. They fixed it a d charged for the flush and hose. One month later I'm getting an error code for the tranny. Had it flushed and paid again. They said they don't know maybe I need a new transmission. I ha e always done the up keep on this van oil changes and such. I looked up recalls a d everything happening to my van happened to the 2016 models. They were recalled for the same transmission problems. It only has 90000 miles. Now the dealership wa ts me to buy a transmission. Please help.
Additional Notes:
I bought my 2017 dodge grand caravan in 2019 with 20,000 miles on it. Shortly after I had problems with the key not doing the automatic start. Then the wipers no longer sprayed fluid, then I noticed the van used some radiator fluid when we went drivingg any distance. Then the door locks stopped working.then the passenger slide door stopped shutting and locking or would close on the kids getting in the van. Now when I took it to the dodge dealership about a month th ago to fix the front seat trim that fell off, they said I had a leaky transmission hose. They fixed it a d charged for the flush and hose. One month later I'm getting an error code for the tranny. Had it flushed and paid again. They said they don't know maybe I need a new transmission. I ha e always done the up keep on this van oil changes and such. I looked up recalls a d everything happening to my van happened to the 2016 models. They were recalled for the same transmission problems. It only has 90000 miles. Now the dealership wa ts me to buy a transmission. Please help.
Mfg Campaign: 11623339
Recall Date: Nov 3, 2024
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