Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage) is recalling certain Vantage-modified 2016-2019 Dodge Grand Caravan vehicles. The fuel pump gasket may deteriorate, allowing fuel to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 15, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Consumer Complaints
499 ComplaintsChrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
This weekend both passenger and driver side power sliding doors seized shut, in the locked position. The doors will not manually unlock with applying a lot of force to the locking lever. Looking online there is a manufacturers warranty that was extended to 15 years or 150,000 miles for this specific problem, pointing out the locking actuator as a faulty product, only on certain models, and years. My make and year qualify but the manufacturer has not added my model to the list of affected parts. I have verified my model has the same actuator MPN as the one affected, but still not added to the list. This is a safety issue as how do we get our kids out in a safe and timely manner in an event of an emergency? This weekend we had to crawl back to the back to safely buckle them in and get them out. Would like for this issue to be forced to add the 2017 Dodge Grand Caravan SXT model to the extension of the manufacturers warranty known problem with rear power sliding and locking door actuators. The manufacturer is aware of the problem and is at risk of a lawsuit of this issue.
Corrective Action:
This weekend both passenger and driver side power sliding doors seized shut, in the locked position. The doors will not manually unlock with applying a lot of force to the locking lever. Looking online there is a manufacturers warranty that was extended to 15 years or 150,000 miles for this specific problem, pointing out the locking actuator as a faulty product, only on certain models, and years. My make and year qualify but the manufacturer has not added my model to the list of affected parts. I have verified my model has the same actuator MPN as the one affected, but still not added to the list. This is a safety issue as how do we get our kids out in a safe and timely manner in an event of an emergency? This weekend we had to crawl back to the back to safely buckle them in and get them out. Would like for this issue to be forced to add the 2017 Dodge Grand Caravan SXT model to the extension of the manufacturers warranty known problem with rear power sliding and locking door actuators. The manufacturer is aware of the problem and is at risk of a lawsuit of this issue.
Additional Notes:
This weekend both passenger and driver side power sliding doors seized shut, in the locked position. The doors will not manually unlock with applying a lot of force to the locking lever. Looking online there is a manufacturers warranty that was extended to 15 years or 150,000 miles for this specific problem, pointing out the locking actuator as a faulty product, only on certain models, and years. My make and year qualify but the manufacturer has not added my model to the list of affected parts. I have verified my model has the same actuator MPN as the one affected, but still not added to the list. This is a safety issue as how do we get our kids out in a safe and timely manner in an event of an emergency? This weekend we had to crawl back to the back to safely buckle them in and get them out. Would like for this issue to be forced to add the 2017 Dodge Grand Caravan SXT model to the extension of the manufacturers warranty known problem with rear power sliding and locking door actuators. The manufacturer is aware of the problem and is at risk of a lawsuit of this issue.
Mfg Campaign: 11594290
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Driver's side passenger door will not open due to a faulty actuator. Other vehicles with the same make/model and year have this exact issue covered under warranty, but for some reason this one is not. I believe the warranty should be expanded to cover more dodge vehicles.This is a Safety issue as it prevents a safe and timely evacuation from the vehicle.
Corrective Action:
Driver's side passenger door will not open due to a faulty actuator. Other vehicles with the same make/model and year have this exact issue covered under warranty, but for some reason this one is not. I believe the warranty should be expanded to cover more dodge vehicles.This is a Safety issue as it prevents a safe and timely evacuation from the vehicle.
Additional Notes:
Driver's side passenger door will not open due to a faulty actuator. Other vehicles with the same make/model and year have this exact issue covered under warranty, but for some reason this one is not. I believe the warranty should be expanded to cover more dodge vehicles.This is a Safety issue as it prevents a safe and timely evacuation from the vehicle.
Mfg Campaign: 11591834
Recall Date: May 31, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Hello, My van is having a pcm issue that some vins have that theres a recall is on. U87. While driving the vechile will randomly shut off and turn back on. This has almost cause a accident with my kids in the car. My vin isn't covered by this recall but i would like it to be covered.
Corrective Action:
Hello, My van is having a pcm issue that some vins have that theres a recall is on. U87. While driving the vechile will randomly shut off and turn back on. This has almost cause a accident with my kids in the car. My vin isn't covered by this recall but i would like it to be covered.
Additional Notes:
Hello, My van is having a pcm issue that some vins have that theres a recall is on. U87. While driving the vechile will randomly shut off and turn back on. This has almost cause a accident with my kids in the car. My vin isn't covered by this recall but i would like it to be covered.
Mfg Campaign: 11590734
Recall Date: May 25, 2024
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Sliding automatic door makes loud buzzing noise when opening. Apparently this is a known problem and Dodge has done nothing about it. After doing some research it seems everyone that has this model has this issue after a few years. It will eventually be a safety issue when the door stops working and we can’t get out in an emergency. Do the right thing and make this a recall. It’s a known issue.
Corrective Action:
Sliding automatic door makes loud buzzing noise when opening. Apparently this is a known problem and Dodge has done nothing about it. After doing some research it seems everyone that has this model has this issue after a few years. It will eventually be a safety issue when the door stops working and we can’t get out in an emergency. Do the right thing and make this a recall. It’s a known issue.
Additional Notes:
Sliding automatic door makes loud buzzing noise when opening. Apparently this is a known problem and Dodge has done nothing about it. After doing some research it seems everyone that has this model has this issue after a few years. It will eventually be a safety issue when the door stops working and we can’t get out in an emergency. Do the right thing and make this a recall. It’s a known issue.
Mfg Campaign: 11587121
Recall Date: May 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The car stalls and shuts off when coming to a stop. When attempting to stop, sometimes it keeps moving forward as if the breaks weren’t working properly. It only happens when I’m slowing down. No codes comes up nor does the check engine light turn on. It had been checked by different mechanis and they cant figure out what is wrong with the car.
Corrective Action:
The car stalls and shuts off when coming to a stop. When attempting to stop, sometimes it keeps moving forward as if the breaks weren’t working properly. It only happens when I’m slowing down. No codes comes up nor does the check engine light turn on. It had been checked by different mechanis and they cant figure out what is wrong with the car.
Additional Notes:
The car stalls and shuts off when coming to a stop. When attempting to stop, sometimes it keeps moving forward as if the breaks weren’t working properly. It only happens when I’m slowing down. No codes comes up nor does the check engine light turn on. It had been checked by different mechanis and they cant figure out what is wrong with the car.
Mfg Campaign: 11586913
Recall Date: May 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Driver side passenger door is stuck in lock. Can not manuallly unlock from inside or outside. Have tried with key entry and that isn't working either. Had mechanic check and he thinks it could be a mechanical issue and could be very costly to fix because unable to unlock manually and would not be able to remove door to fix. This could possible be a safety issue if ever in an accident. Our daughter has the same year and is experiencing the same issue.
Corrective Action:
Driver side passenger door is stuck in lock. Can not manuallly unlock from inside or outside. Have tried with key entry and that isn't working either. Had mechanic check and he thinks it could be a mechanical issue and could be very costly to fix because unable to unlock manually and would not be able to remove door to fix. This could possible be a safety issue if ever in an accident. Our daughter has the same year and is experiencing the same issue.
Additional Notes:
Driver side passenger door is stuck in lock. Can not manuallly unlock from inside or outside. Have tried with key entry and that isn't working either. Had mechanic check and he thinks it could be a mechanical issue and could be very costly to fix because unable to unlock manually and would not be able to remove door to fix. This could possible be a safety issue if ever in an accident. Our daughter has the same year and is experiencing the same issue.
Mfg Campaign: 11585061
Recall Date: Apr 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The driver side sliding door lock actuator has failed. I found MOPAR Warranty Bulletin number D-21-15, dated November 10, 2021 that indicates Dodge has extended the warranty for this part to 2015-2017 year Grand Caravans because this part commonly fails. However, Dodge is refusing to cover the replacement of this part for my vehicle. Mileage is 72,000.
Corrective Action:
The driver side sliding door lock actuator has failed. I found MOPAR Warranty Bulletin number D-21-15, dated November 10, 2021 that indicates Dodge has extended the warranty for this part to 2015-2017 year Grand Caravans because this part commonly fails. However, Dodge is refusing to cover the replacement of this part for my vehicle. Mileage is 72,000.
Additional Notes:
The driver side sliding door lock actuator has failed. I found MOPAR Warranty Bulletin number D-21-15, dated November 10, 2021 that indicates Dodge has extended the warranty for this part to 2015-2017 year Grand Caravans because this part commonly fails. However, Dodge is refusing to cover the replacement of this part for my vehicle. Mileage is 72,000.
Mfg Campaign: 11583298
Recall Date: Apr 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Unable to open rear left sliding door, lock actuator is failed. Burning smell from left sliding door 1 year ago. Right sliding door make buzzing noice from the lock actuator area, sometimes unable to open sliding door.
Corrective Action:
Unable to open rear left sliding door, lock actuator is failed. Burning smell from left sliding door 1 year ago. Right sliding door make buzzing noice from the lock actuator area, sometimes unable to open sliding door.
Additional Notes:
Unable to open rear left sliding door, lock actuator is failed. Burning smell from left sliding door 1 year ago. Right sliding door make buzzing noice from the lock actuator area, sometimes unable to open sliding door.
Mfg Campaign: 11582216
Recall Date: Apr 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Unable to open rear left sliding door, lock actuator is failed. Burning smell from left sliding door 1 year ago. Right sliding door make buzzing noice from the lock actuator area, sometimes unable to open sliding door.
Corrective Action:
Unable to open rear left sliding door, lock actuator is failed. Burning smell from left sliding door 1 year ago. Right sliding door make buzzing noice from the lock actuator area, sometimes unable to open sliding door.
Additional Notes:
Unable to open rear left sliding door, lock actuator is failed. Burning smell from left sliding door 1 year ago. Right sliding door make buzzing noice from the lock actuator area, sometimes unable to open sliding door.
Mfg Campaign: 11582216
Recall Date: Apr 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Both sliding door actuators are malfunctioning. The door locks have to be manually locked and unlock. Searching the internet, I found that if the door is not lock, the door can disengage and fly open. This has not occurred and we keep the doors locked. I was told by the dealership that because my 2017 Dodge Grand Caravan was manufactured in Canada that the RT warranty does not pertain to my vehicle. This is a very expensive repair. Since both of my doors are affected, it could cost around $1,300 to repair both. If this was an isolated incident, I could understand having to pay for the repair. However, it seems to be a common problem. The part is defective and the cost should not be bared by the consumer.
Corrective Action:
Both sliding door actuators are malfunctioning. The door locks have to be manually locked and unlock. Searching the internet, I found that if the door is not lock, the door can disengage and fly open. This has not occurred and we keep the doors locked. I was told by the dealership that because my 2017 Dodge Grand Caravan was manufactured in Canada that the RT warranty does not pertain to my vehicle. This is a very expensive repair. Since both of my doors are affected, it could cost around $1,300 to repair both. If this was an isolated incident, I could understand having to pay for the repair. However, it seems to be a common problem. The part is defective and the cost should not be bared by the consumer.
Additional Notes:
Both sliding door actuators are malfunctioning. The door locks have to be manually locked and unlock. Searching the internet, I found that if the door is not lock, the door can disengage and fly open. This has not occurred and we keep the doors locked. I was told by the dealership that because my 2017 Dodge Grand Caravan was manufactured in Canada that the RT warranty does not pertain to my vehicle. This is a very expensive repair. Since both of my doors are affected, it could cost around $1,300 to repair both. If this was an isolated incident, I could understand having to pay for the repair. However, it seems to be a common problem. The part is defective and the cost should not be bared by the consumer.
Mfg Campaign: 11581960
Recall Date: Apr 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
It started off as the can stalling occasionally when I came to a stop. Then it became more and more frequent. Video is available to see the RPM move and then drop to 0. I then have to restart the vehicle which causes a delay which other drivers are not patient about. They immediately want to go and I have to flash my hazards and restart the van. Mechanical issue is unknown by the mechanic and dealer service department.
Corrective Action:
It started off as the can stalling occasionally when I came to a stop. Then it became more and more frequent. Video is available to see the RPM move and then drop to 0. I then have to restart the vehicle which causes a delay which other drivers are not patient about. They immediately want to go and I have to flash my hazards and restart the van. Mechanical issue is unknown by the mechanic and dealer service department.
Additional Notes:
It started off as the can stalling occasionally when I came to a stop. Then it became more and more frequent. Video is available to see the RPM move and then drop to 0. I then have to restart the vehicle which causes a delay which other drivers are not patient about. They immediately want to go and I have to flash my hazards and restart the van. Mechanical issue is unknown by the mechanic and dealer service department.
Mfg Campaign: 11579910
Recall Date: Mar 28, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
It started off as the can stalling occasionally when I came to a stop. Then it became more and more frequent. Video is available to see the RPM move and then drop to 0. I then have to restart the vehicle which causes a delay which other drivers are not patient about. They immediately want to go and I have to flash my hazards and restart the van. Mechanical issue is unknown by the mechanic and dealer service department.
Corrective Action:
It started off as the can stalling occasionally when I came to a stop. Then it became more and more frequent. Video is available to see the RPM move and then drop to 0. I then have to restart the vehicle which causes a delay which other drivers are not patient about. They immediately want to go and I have to flash my hazards and restart the van. Mechanical issue is unknown by the mechanic and dealer service department.
Additional Notes:
It started off as the can stalling occasionally when I came to a stop. Then it became more and more frequent. Video is available to see the RPM move and then drop to 0. I then have to restart the vehicle which causes a delay which other drivers are not patient about. They immediately want to go and I have to flash my hazards and restart the van. Mechanical issue is unknown by the mechanic and dealer service department.
Mfg Campaign: 11579910
Recall Date: Mar 28, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
It started off as the can stalling occasionally when I came to a stop. Then it became more and more frequent. Video is available to see the RPM move and then drop to 0. I then have to restart the vehicle which causes a delay which other drivers are not patient about. They immediately want to go and I have to flash my hazards and restart the van. Mechanical issue is unknown by the mechanic and dealer service department.
Corrective Action:
It started off as the can stalling occasionally when I came to a stop. Then it became more and more frequent. Video is available to see the RPM move and then drop to 0. I then have to restart the vehicle which causes a delay which other drivers are not patient about. They immediately want to go and I have to flash my hazards and restart the van. Mechanical issue is unknown by the mechanic and dealer service department.
Additional Notes:
It started off as the can stalling occasionally when I came to a stop. Then it became more and more frequent. Video is available to see the RPM move and then drop to 0. I then have to restart the vehicle which causes a delay which other drivers are not patient about. They immediately want to go and I have to flash my hazards and restart the van. Mechanical issue is unknown by the mechanic and dealer service department.
Mfg Campaign: 11579910
Recall Date: Mar 28, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
Potential Consequences:
KEY FOB WILL NOT FUNCTION. NO ACESS TO INSIDE VEHICLE.
Corrective Action:
KEY FOB WILL NOT FUNCTION. NO ACESS TO INSIDE VEHICLE.
Additional Notes:
KEY FOB WILL NOT FUNCTION. NO ACESS TO INSIDE VEHICLE.
Mfg Campaign: 11578932
Recall Date: Mar 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Travelling at the speed of 55 miles per hour the vehicle seemed to completely shut off on its own, thus causing immediate loss of power steering and power brakes. I was able to very carefully bring the vehicle to a complete stop after a half a mile or so. Fortunately, I was travelling on a long straight county road without any surrounding traffic. Once I turned the ignition totally off and back on again at the side of the road, everything seems to operate as normal. No check engine light, no other warnings came on thereafter. After doing some research online I found customer complaints experiencing the very same issues with certain Dodge Grand Caravan vehicles, however Dodge doesn’t seem to have any sort of recall for this extremely hazardous issue. It seems like it may be a faulty ignition switch problem!
Corrective Action:
Travelling at the speed of 55 miles per hour the vehicle seemed to completely shut off on its own, thus causing immediate loss of power steering and power brakes. I was able to very carefully bring the vehicle to a complete stop after a half a mile or so. Fortunately, I was travelling on a long straight county road without any surrounding traffic. Once I turned the ignition totally off and back on again at the side of the road, everything seems to operate as normal. No check engine light, no other warnings came on thereafter. After doing some research online I found customer complaints experiencing the very same issues with certain Dodge Grand Caravan vehicles, however Dodge doesn’t seem to have any sort of recall for this extremely hazardous issue. It seems like it may be a faulty ignition switch problem!
Additional Notes:
Travelling at the speed of 55 miles per hour the vehicle seemed to completely shut off on its own, thus causing immediate loss of power steering and power brakes. I was able to very carefully bring the vehicle to a complete stop after a half a mile or so. Fortunately, I was travelling on a long straight county road without any surrounding traffic. Once I turned the ignition totally off and back on again at the side of the road, everything seems to operate as normal. No check engine light, no other warnings came on thereafter. After doing some research online I found customer complaints experiencing the very same issues with certain Dodge Grand Caravan vehicles, however Dodge doesn’t seem to have any sort of recall for this extremely hazardous issue. It seems like it may be a faulty ignition switch problem!
Mfg Campaign: 11577390
Recall Date: Mar 14, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Travelling at the speed of 55 miles per hour the vehicle seemed to completely shut off on its own, thus causing immediate loss of power steering and power brakes. I was able to very carefully bring the vehicle to a complete stop after a half a mile or so. Fortunately, I was travelling on a long straight county road without any surrounding traffic. Once I turned the ignition totally off and back on again at the side of the road, everything seems to operate as normal. No check engine light, no other warnings came on thereafter. After doing some research online I found customer complaints experiencing the very same issues with certain Dodge Grand Caravan vehicles, however Dodge doesn’t seem to have any sort of recall for this extremely hazardous issue. It seems like it may be a faulty ignition switch problem!
Corrective Action:
Travelling at the speed of 55 miles per hour the vehicle seemed to completely shut off on its own, thus causing immediate loss of power steering and power brakes. I was able to very carefully bring the vehicle to a complete stop after a half a mile or so. Fortunately, I was travelling on a long straight county road without any surrounding traffic. Once I turned the ignition totally off and back on again at the side of the road, everything seems to operate as normal. No check engine light, no other warnings came on thereafter. After doing some research online I found customer complaints experiencing the very same issues with certain Dodge Grand Caravan vehicles, however Dodge doesn’t seem to have any sort of recall for this extremely hazardous issue. It seems like it may be a faulty ignition switch problem!
Additional Notes:
Travelling at the speed of 55 miles per hour the vehicle seemed to completely shut off on its own, thus causing immediate loss of power steering and power brakes. I was able to very carefully bring the vehicle to a complete stop after a half a mile or so. Fortunately, I was travelling on a long straight county road without any surrounding traffic. Once I turned the ignition totally off and back on again at the side of the road, everything seems to operate as normal. No check engine light, no other warnings came on thereafter. After doing some research online I found customer complaints experiencing the very same issues with certain Dodge Grand Caravan vehicles, however Dodge doesn’t seem to have any sort of recall for this extremely hazardous issue. It seems like it may be a faulty ignition switch problem!
Mfg Campaign: 11577390
Recall Date: Mar 14, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Travelling at the speed of 55 miles per hour the vehicle seemed to completely shut off on its own, thus causing immediate loss of power steering and power brakes. I was able to very carefully bring the vehicle to a complete stop after a half a mile or so. Fortunately, I was travelling on a long straight county road without any surrounding traffic. Once I turned the ignition totally off and back on again at the side of the road, everything seems to operate as normal. No check engine light, no other warnings came on thereafter. After doing some research online I found customer complaints experiencing the very same issues with certain Dodge Grand Caravan vehicles, however Dodge doesn’t seem to have any sort of recall for this extremely hazardous issue. It seems like it may be a faulty ignition switch problem!
Corrective Action:
Travelling at the speed of 55 miles per hour the vehicle seemed to completely shut off on its own, thus causing immediate loss of power steering and power brakes. I was able to very carefully bring the vehicle to a complete stop after a half a mile or so. Fortunately, I was travelling on a long straight county road without any surrounding traffic. Once I turned the ignition totally off and back on again at the side of the road, everything seems to operate as normal. No check engine light, no other warnings came on thereafter. After doing some research online I found customer complaints experiencing the very same issues with certain Dodge Grand Caravan vehicles, however Dodge doesn’t seem to have any sort of recall for this extremely hazardous issue. It seems like it may be a faulty ignition switch problem!
Additional Notes:
Travelling at the speed of 55 miles per hour the vehicle seemed to completely shut off on its own, thus causing immediate loss of power steering and power brakes. I was able to very carefully bring the vehicle to a complete stop after a half a mile or so. Fortunately, I was travelling on a long straight county road without any surrounding traffic. Once I turned the ignition totally off and back on again at the side of the road, everything seems to operate as normal. No check engine light, no other warnings came on thereafter. After doing some research online I found customer complaints experiencing the very same issues with certain Dodge Grand Caravan vehicles, however Dodge doesn’t seem to have any sort of recall for this extremely hazardous issue. It seems like it may be a faulty ignition switch problem!
Mfg Campaign: 11577390
Recall Date: Mar 14, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The driver's side sliding door is stuck in the locked position and the passenger side sliding door is making a loud buzzing noise when unlocked which means that one is next to go out from what I read. If both of them get locked this poses a major safety issue getting small passengers out of the back in case of emergency. There have been many instances of this reported on these vehicles and even extended warranties issued but only for a select amount of vans even though it seems to happen on every one ever made.
Corrective Action:
The driver's side sliding door is stuck in the locked position and the passenger side sliding door is making a loud buzzing noise when unlocked which means that one is next to go out from what I read. If both of them get locked this poses a major safety issue getting small passengers out of the back in case of emergency. There have been many instances of this reported on these vehicles and even extended warranties issued but only for a select amount of vans even though it seems to happen on every one ever made.
Additional Notes:
The driver's side sliding door is stuck in the locked position and the passenger side sliding door is making a loud buzzing noise when unlocked which means that one is next to go out from what I read. If both of them get locked this poses a major safety issue getting small passengers out of the back in case of emergency. There have been many instances of this reported on these vehicles and even extended warranties issued but only for a select amount of vans even though it seems to happen on every one ever made.
Mfg Campaign: 11575228
Recall Date: Mar 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
The contact owns a 2017 Dodge Grand Caravan. The contact stated that the driver's side rear sliding door was stuck and failed to open. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.
Corrective Action:
The contact owns a 2017 Dodge Grand Caravan. The contact stated that the driver's side rear sliding door was stuck and failed to open. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.
Additional Notes:
The contact owns a 2017 Dodge Grand Caravan. The contact stated that the driver's side rear sliding door was stuck and failed to open. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.
Mfg Campaign: 11574261
Recall Date: Feb 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The automatic sliding rear door is stuck in the lock position causing it to not be able to open automatically or manually. This poses a huge risk of there was a vehicle fire or other incident that wouldn't allow my back seat passengers to get out of the car. The door will not lock or unlock.
Corrective Action:
The automatic sliding rear door is stuck in the lock position causing it to not be able to open automatically or manually. This poses a huge risk of there was a vehicle fire or other incident that wouldn't allow my back seat passengers to get out of the car. The door will not lock or unlock.
Additional Notes:
The automatic sliding rear door is stuck in the lock position causing it to not be able to open automatically or manually. This poses a huge risk of there was a vehicle fire or other incident that wouldn't allow my back seat passengers to get out of the car. The door will not lock or unlock.
Mfg Campaign: 11574136
Recall Date: Feb 26, 2024
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