Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage) is recalling certain Vantage-modified 2016-2019 Dodge Grand Caravan vehicles. The fuel pump gasket may deteriorate, allowing fuel to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 15, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Dodge Grand Caravan vehicles. The welds on the outboard rear seat strikers for the second row bench and second row bucket seats may fail during a front impact crash. The front outboard seat strikers for the third row bench seats may fail in the event of a rear impact crash. In addition, the second row bench and second row bucket seats may not withstand the required loads.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V91
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U86
Recall Date: Aug 9, 2018
Consumer Complaints
263 ComplaintsChrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
Driver side seat. AHR deployed without impact. Plastic piece holding retaining pin snapped
Corrective Action:
Driver side seat. AHR deployed without impact. Plastic piece holding retaining pin snapped
Additional Notes:
Driver side seat. AHR deployed without impact. Plastic piece holding retaining pin snapped
Mfg Campaign: 11597752
Recall Date: Jun 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Cylinder misfire #2 Is a permanent code.the first time I got it fixed the car just stopped with no warning I couldn't get it to start unless the driver door was open. The shop had it for am entire month and had a new head rebuilt 2 weeks later the light was back on. It would go off and on for the next year, we changed filters, plug, gasket. After I got it inspected last year when the light turned off for a day that was the last time it was off. I haven't been able to get it inspected yet it's over due. 2019 was 5 years ago I've never had these problems with any other vehicles that's 10+ older. They need to do something they know what's going on it happened it 2012 and they discontinued the vans in 2020. They need to make it right. The engine is not safe it randomly loosed acceleration or occasionally gains it. I'm afraid of crashing into someone or being stranded somewhere or it dying in the middle of the road. I need this vehicle I'm still paying for it and don't really have other options to for other transportation while this one gets into a shop
Corrective Action:
Cylinder misfire #2 Is a permanent code.the first time I got it fixed the car just stopped with no warning I couldn't get it to start unless the driver door was open. The shop had it for am entire month and had a new head rebuilt 2 weeks later the light was back on. It would go off and on for the next year, we changed filters, plug, gasket. After I got it inspected last year when the light turned off for a day that was the last time it was off. I haven't been able to get it inspected yet it's over due. 2019 was 5 years ago I've never had these problems with any other vehicles that's 10+ older. They need to do something they know what's going on it happened it 2012 and they discontinued the vans in 2020. They need to make it right. The engine is not safe it randomly loosed acceleration or occasionally gains it. I'm afraid of crashing into someone or being stranded somewhere or it dying in the middle of the road. I need this vehicle I'm still paying for it and don't really have other options to for other transportation while this one gets into a shop
Additional Notes:
Cylinder misfire #2 Is a permanent code.the first time I got it fixed the car just stopped with no warning I couldn't get it to start unless the driver door was open. The shop had it for am entire month and had a new head rebuilt 2 weeks later the light was back on. It would go off and on for the next year, we changed filters, plug, gasket. After I got it inspected last year when the light turned off for a day that was the last time it was off. I haven't been able to get it inspected yet it's over due. 2019 was 5 years ago I've never had these problems with any other vehicles that's 10+ older. They need to do something they know what's going on it happened it 2012 and they discontinued the vans in 2020. They need to make it right. The engine is not safe it randomly loosed acceleration or occasionally gains it. I'm afraid of crashing into someone or being stranded somewhere or it dying in the middle of the road. I need this vehicle I'm still paying for it and don't really have other options to for other transportation while this one gets into a shop
Mfg Campaign: 11592439
Recall Date: Jun 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Cylinder misfire #2 Is a permanent code.the first time I got it fixed the car just stopped with no warning I couldn't get it to start unless the driver door was open. The shop had it for am entire month and had a new head rebuilt 2 weeks later the light was back on. It would go off and on for the next year, we changed filters, plug, gasket. After I got it inspected last year when the light turned off for a day that was the last time it was off. I haven't been able to get it inspected yet it's over due. 2019 was 5 years ago I've never had these problems with any other vehicles that's 10+ older. They need to do something they know what's going on it happened it 2012 and they discontinued the vans in 2020. They need to make it right. The engine is not safe it randomly loosed acceleration or occasionally gains it. I'm afraid of crashing into someone or being stranded somewhere or it dying in the middle of the road. I need this vehicle I'm still paying for it and don't really have other options to for other transportation while this one gets into a shop
Corrective Action:
Cylinder misfire #2 Is a permanent code.the first time I got it fixed the car just stopped with no warning I couldn't get it to start unless the driver door was open. The shop had it for am entire month and had a new head rebuilt 2 weeks later the light was back on. It would go off and on for the next year, we changed filters, plug, gasket. After I got it inspected last year when the light turned off for a day that was the last time it was off. I haven't been able to get it inspected yet it's over due. 2019 was 5 years ago I've never had these problems with any other vehicles that's 10+ older. They need to do something they know what's going on it happened it 2012 and they discontinued the vans in 2020. They need to make it right. The engine is not safe it randomly loosed acceleration or occasionally gains it. I'm afraid of crashing into someone or being stranded somewhere or it dying in the middle of the road. I need this vehicle I'm still paying for it and don't really have other options to for other transportation while this one gets into a shop
Additional Notes:
Cylinder misfire #2 Is a permanent code.the first time I got it fixed the car just stopped with no warning I couldn't get it to start unless the driver door was open. The shop had it for am entire month and had a new head rebuilt 2 weeks later the light was back on. It would go off and on for the next year, we changed filters, plug, gasket. After I got it inspected last year when the light turned off for a day that was the last time it was off. I haven't been able to get it inspected yet it's over due. 2019 was 5 years ago I've never had these problems with any other vehicles that's 10+ older. They need to do something they know what's going on it happened it 2012 and they discontinued the vans in 2020. They need to make it right. The engine is not safe it randomly loosed acceleration or occasionally gains it. I'm afraid of crashing into someone or being stranded somewhere or it dying in the middle of the road. I need this vehicle I'm still paying for it and don't really have other options to for other transportation while this one gets into a shop
Mfg Campaign: 11592439
Recall Date: Jun 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Cylinder misfire #2 Is a permanent code.the first time I got it fixed the car just stopped with no warning I couldn't get it to start unless the driver door was open. The shop had it for am entire month and had a new head rebuilt 2 weeks later the light was back on. It would go off and on for the next year, we changed filters, plug, gasket. After I got it inspected last year when the light turned off for a day that was the last time it was off. I haven't been able to get it inspected yet it's over due. 2019 was 5 years ago I've never had these problems with any other vehicles that's 10+ older. They need to do something they know what's going on it happened it 2012 and they discontinued the vans in 2020. They need to make it right. The engine is not safe it randomly loosed acceleration or occasionally gains it. I'm afraid of crashing into someone or being stranded somewhere or it dying in the middle of the road. I need this vehicle I'm still paying for it and don't really have other options to for other transportation while this one gets into a shop
Corrective Action:
Cylinder misfire #2 Is a permanent code.the first time I got it fixed the car just stopped with no warning I couldn't get it to start unless the driver door was open. The shop had it for am entire month and had a new head rebuilt 2 weeks later the light was back on. It would go off and on for the next year, we changed filters, plug, gasket. After I got it inspected last year when the light turned off for a day that was the last time it was off. I haven't been able to get it inspected yet it's over due. 2019 was 5 years ago I've never had these problems with any other vehicles that's 10+ older. They need to do something they know what's going on it happened it 2012 and they discontinued the vans in 2020. They need to make it right. The engine is not safe it randomly loosed acceleration or occasionally gains it. I'm afraid of crashing into someone or being stranded somewhere or it dying in the middle of the road. I need this vehicle I'm still paying for it and don't really have other options to for other transportation while this one gets into a shop
Additional Notes:
Cylinder misfire #2 Is a permanent code.the first time I got it fixed the car just stopped with no warning I couldn't get it to start unless the driver door was open. The shop had it for am entire month and had a new head rebuilt 2 weeks later the light was back on. It would go off and on for the next year, we changed filters, plug, gasket. After I got it inspected last year when the light turned off for a day that was the last time it was off. I haven't been able to get it inspected yet it's over due. 2019 was 5 years ago I've never had these problems with any other vehicles that's 10+ older. They need to do something they know what's going on it happened it 2012 and they discontinued the vans in 2020. They need to make it right. The engine is not safe it randomly loosed acceleration or occasionally gains it. I'm afraid of crashing into someone or being stranded somewhere or it dying in the middle of the road. I need this vehicle I'm still paying for it and don't really have other options to for other transportation while this one gets into a shop
Mfg Campaign: 11592439
Recall Date: Jun 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
May 30, 2024 To whom it may concern: This is to report a very serious matter on the 2019 Dodge Grand Caravan. The vehicle vehicle has an issue with the transmission. It shifts very rough. To make it worse, when driving on bad traffic, the minivan gets stuck on one gear after several stops and goes, the transmission seems to overheating and gets stuck on one gear.
Corrective Action:
May 30, 2024 To whom it may concern: This is to report a very serious matter on the 2019 Dodge Grand Caravan. The vehicle vehicle has an issue with the transmission. It shifts very rough. To make it worse, when driving on bad traffic, the minivan gets stuck on one gear after several stops and goes, the transmission seems to overheating and gets stuck on one gear.
Additional Notes:
May 30, 2024 To whom it may concern: This is to report a very serious matter on the 2019 Dodge Grand Caravan. The vehicle vehicle has an issue with the transmission. It shifts very rough. To make it worse, when driving on bad traffic, the minivan gets stuck on one gear after several stops and goes, the transmission seems to overheating and gets stuck on one gear.
Mfg Campaign: 11591448
Recall Date: May 30, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
May 30, 2024 To whom it may concern: This is to report a very serious matter on the 2019 Dodge Grand Caravan. The vehicle vehicle has an issue with the transmission. It shifts very rough. To make it worse, when driving on bad traffic, the minivan gets stuck on one gear after several stops and goes, the transmission seems to overheating and gets stuck on one gear.
Corrective Action:
May 30, 2024 To whom it may concern: This is to report a very serious matter on the 2019 Dodge Grand Caravan. The vehicle vehicle has an issue with the transmission. It shifts very rough. To make it worse, when driving on bad traffic, the minivan gets stuck on one gear after several stops and goes, the transmission seems to overheating and gets stuck on one gear.
Additional Notes:
May 30, 2024 To whom it may concern: This is to report a very serious matter on the 2019 Dodge Grand Caravan. The vehicle vehicle has an issue with the transmission. It shifts very rough. To make it worse, when driving on bad traffic, the minivan gets stuck on one gear after several stops and goes, the transmission seems to overheating and gets stuck on one gear.
Mfg Campaign: 11591448
Recall Date: May 30, 2024
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
The left front driver's power seat got stuck forward. After the seat got stuck forward, then it couldn't be moved backwards, up or down, nor can the seat be reclined forward or backwards, so it's very difficult for me to drive the car. If I were any taller than [XXX] , I would not be able to get into the front seat, and I definitely would not be able to drive it either. When I have to shift the gears back & forth between the brake pedal and the gas pedal, it hurts my Surgical leg (I had a total hip replacement nearly 6 months ago), since I have to use my right foot, causing pain to shoot all the way up my leg to my hip, and it's been hurting my back, as well. In the attached photo, it shows how far up the seat is in relation to where the steering wheel is located. I have also attached the Owner's Manual. The relevant pages regarding the front driver's power seat are between 46 & 48. When you go on YouTube, it shows that a large # of people have had this same issue. We all have came to similar conclusions: 1) Did a fuse blow? 2) Is there a short in the System? And 3) Did the Power Seat Motor stop working? Yes! But, why did it stop working? There seems to be a Manufacturing Flaw. Otherwise, this many vans would not be experiencing the same exact issue. I had the seat looked at by 210 Family Auto Mechanic. Nothing was blocking the seat underneath. The seat is not off track. And, the Power Seat Switch is still working!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The left front driver's power seat got stuck forward. After the seat got stuck forward, then it couldn't be moved backwards, up or down, nor can the seat be reclined forward or backwards, so it's very difficult for me to drive the car. If I were any taller than [XXX] , I would not be able to get into the front seat, and I definitely would not be able to drive it either. When I have to shift the gears back & forth between the brake pedal and the gas pedal, it hurts my Surgical leg (I had a total hip replacement nearly 6 months ago), since I have to use my right foot, causing pain to shoot all the way up my leg to my hip, and it's been hurting my back, as well. In the attached photo, it shows how far up the seat is in relation to where the steering wheel is located. I have also attached the Owner's Manual. The relevant pages regarding the front driver's power seat are between 46 & 48. When you go on YouTube, it shows that a large # of people have had this same issue. We all have came to similar conclusions: 1) Did a fuse blow? 2) Is there a short in the System? And 3) Did the Power Seat Motor stop working? Yes! But, why did it stop working? There seems to be a Manufacturing Flaw. Otherwise, this many vans would not be experiencing the same exact issue. I had the seat looked at by 210 Family Auto Mechanic. Nothing was blocking the seat underneath. The seat is not off track. And, the Power Seat Switch is still working!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The left front driver's power seat got stuck forward. After the seat got stuck forward, then it couldn't be moved backwards, up or down, nor can the seat be reclined forward or backwards, so it's very difficult for me to drive the car. If I were any taller than [XXX] , I would not be able to get into the front seat, and I definitely would not be able to drive it either. When I have to shift the gears back & forth between the brake pedal and the gas pedal, it hurts my Surgical leg (I had a total hip replacement nearly 6 months ago), since I have to use my right foot, causing pain to shoot all the way up my leg to my hip, and it's been hurting my back, as well. In the attached photo, it shows how far up the seat is in relation to where the steering wheel is located. I have also attached the Owner's Manual. The relevant pages regarding the front driver's power seat are between 46 & 48. When you go on YouTube, it shows that a large # of people have had this same issue. We all have came to similar conclusions: 1) Did a fuse blow? 2) Is there a short in the System? And 3) Did the Power Seat Motor stop working? Yes! But, why did it stop working? There seems to be a Manufacturing Flaw. Otherwise, this many vans would not be experiencing the same exact issue. I had the seat looked at by 210 Family Auto Mechanic. Nothing was blocking the seat underneath. The seat is not off track. And, the Power Seat Switch is still working!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11590530
Recall Date: May 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driver side passenger sliding door DOES NOT OPEN. It is not unlocking, stays in lock position. Completely unable to open the door without breaking it. HUGE safety issue with having kids being stuck in the car and not able to order the door. Seen numerous people having same issue with the latching system. No warning was given on the door not being able to work.
Corrective Action:
Driver side passenger sliding door DOES NOT OPEN. It is not unlocking, stays in lock position. Completely unable to open the door without breaking it. HUGE safety issue with having kids being stuck in the car and not able to order the door. Seen numerous people having same issue with the latching system. No warning was given on the door not being able to work.
Additional Notes:
Driver side passenger sliding door DOES NOT OPEN. It is not unlocking, stays in lock position. Completely unable to open the door without breaking it. HUGE safety issue with having kids being stuck in the car and not able to order the door. Seen numerous people having same issue with the latching system. No warning was given on the door not being able to work.
Mfg Campaign: 11589750
Recall Date: May 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
My 2019 Dodge Grand Caravan SXT check engine light went on about 6 months ago. The engine was running rough and the mechanic said it could be an issue with one of the cylinders misfiring. They replaced the spark plugs and censors and it did not solve the issue. After some online research, it sounds like there are many 2019 dodge grand caravans where cylinder 2 seizes up and stops the engine dead. This could be dangerous if it happened while driving. The van has only 96,000 miles and should not have engine issues.
Corrective Action:
My 2019 Dodge Grand Caravan SXT check engine light went on about 6 months ago. The engine was running rough and the mechanic said it could be an issue with one of the cylinders misfiring. They replaced the spark plugs and censors and it did not solve the issue. After some online research, it sounds like there are many 2019 dodge grand caravans where cylinder 2 seizes up and stops the engine dead. This could be dangerous if it happened while driving. The van has only 96,000 miles and should not have engine issues.
Additional Notes:
My 2019 Dodge Grand Caravan SXT check engine light went on about 6 months ago. The engine was running rough and the mechanic said it could be an issue with one of the cylinders misfiring. They replaced the spark plugs and censors and it did not solve the issue. After some online research, it sounds like there are many 2019 dodge grand caravans where cylinder 2 seizes up and stops the engine dead. This could be dangerous if it happened while driving. The van has only 96,000 miles and should not have engine issues.
Mfg Campaign: 11589781
Recall Date: May 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2019 Dodge Grand Caravan. The contact stated that while the vehicle was parked, there was an abnormally strong fuel odor detected. The contact stated that fuel was leaking from the fuel tank onto the ground. The vehicle was towed to the dealer, where the fuel tank and fuel pump assembly were replaced. The contact related the failure to NHTSA Campaign Number: 20V278000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was 24,447.
Corrective Action:
The contact owns a 2019 Dodge Grand Caravan. The contact stated that while the vehicle was parked, there was an abnormally strong fuel odor detected. The contact stated that fuel was leaking from the fuel tank onto the ground. The vehicle was towed to the dealer, where the fuel tank and fuel pump assembly were replaced. The contact related the failure to NHTSA Campaign Number: 20V278000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was 24,447.
Additional Notes:
The contact owns a 2019 Dodge Grand Caravan. The contact stated that while the vehicle was parked, there was an abnormally strong fuel odor detected. The contact stated that fuel was leaking from the fuel tank onto the ground. The vehicle was towed to the dealer, where the fuel tank and fuel pump assembly were replaced. The contact related the failure to NHTSA Campaign Number: 20V278000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was 24,447.
Mfg Campaign: 11588846
Recall Date: May 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The door locks and right passenger sliding door has failed and continues to do so on my vehicle.There is a buzzing sound when the doors lock and although the locks go down ,the right passenger sliding door is not really locked. on at least 2 separate occasions my 4 year old grandson was able to open the door while the vehicle was in gear and moving at speed. Another occasion I was at a red light and a person was able to open the right passenger sliding door, the alarm went off and scared him and truthfully me too ,the left passenger sliding door doesn't have this problem. Because of this I am aware now if any of my doors lock ,although the buttons go down.
Corrective Action:
The door locks and right passenger sliding door has failed and continues to do so on my vehicle.There is a buzzing sound when the doors lock and although the locks go down ,the right passenger sliding door is not really locked. on at least 2 separate occasions my 4 year old grandson was able to open the door while the vehicle was in gear and moving at speed. Another occasion I was at a red light and a person was able to open the right passenger sliding door, the alarm went off and scared him and truthfully me too ,the left passenger sliding door doesn't have this problem. Because of this I am aware now if any of my doors lock ,although the buttons go down.
Additional Notes:
The door locks and right passenger sliding door has failed and continues to do so on my vehicle.There is a buzzing sound when the doors lock and although the locks go down ,the right passenger sliding door is not really locked. on at least 2 separate occasions my 4 year old grandson was able to open the door while the vehicle was in gear and moving at speed. Another occasion I was at a red light and a person was able to open the right passenger sliding door, the alarm went off and scared him and truthfully me too ,the left passenger sliding door doesn't have this problem. Because of this I am aware now if any of my doors lock ,although the buttons go down.
Mfg Campaign: 11588698
Recall Date: May 14, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My 2019 Dodge Grand Caravan GT driver side sliding door is jammed shut and locked. I took it to 2 dealerships near me and both want almost $1000 per door to fix. The actuator is out and they said the loud noise when opening and closing the passenger side sliding door is a sign that door is also about to go out. My VIN doesn’t fall into the recalls. This seems like it is a hazard. If both doors indeed get stuck then how do you get car seats in and out? Isn’t it dangerous if other kids have to climb in and out the front doors? I’m so confused how this isn’t a recall when it will be dang near impossible to move car seats and kids through front doors or even moving 3rd row to get in and out and put back up for it to be sat in. What do you do in event of a crash if you can get kids out? Please help!
Corrective Action:
My 2019 Dodge Grand Caravan GT driver side sliding door is jammed shut and locked. I took it to 2 dealerships near me and both want almost $1000 per door to fix. The actuator is out and they said the loud noise when opening and closing the passenger side sliding door is a sign that door is also about to go out. My VIN doesn’t fall into the recalls. This seems like it is a hazard. If both doors indeed get stuck then how do you get car seats in and out? Isn’t it dangerous if other kids have to climb in and out the front doors? I’m so confused how this isn’t a recall when it will be dang near impossible to move car seats and kids through front doors or even moving 3rd row to get in and out and put back up for it to be sat in. What do you do in event of a crash if you can get kids out? Please help!
Additional Notes:
My 2019 Dodge Grand Caravan GT driver side sliding door is jammed shut and locked. I took it to 2 dealerships near me and both want almost $1000 per door to fix. The actuator is out and they said the loud noise when opening and closing the passenger side sliding door is a sign that door is also about to go out. My VIN doesn’t fall into the recalls. This seems like it is a hazard. If both doors indeed get stuck then how do you get car seats in and out? Isn’t it dangerous if other kids have to climb in and out the front doors? I’m so confused how this isn’t a recall when it will be dang near impossible to move car seats and kids through front doors or even moving 3rd row to get in and out and put back up for it to be sat in. What do you do in event of a crash if you can get kids out? Please help!
Mfg Campaign: 11588508
Recall Date: May 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
Chest Clip, Buckle, Harness
Potential Consequences:
I do not know the "cause" other than what would be a manufacture defect. The seat straps at the hip location are fraying. The seat was purchased in 2023, my daughter doesn't even use it consecutively.
Corrective Action:
I do not know the "cause" other than what would be a manufacture defect. The seat straps at the hip location are fraying. The seat was purchased in 2023, my daughter doesn't even use it consecutively.
Additional Notes:
I do not know the "cause" other than what would be a manufacture defect. The seat straps at the hip location are fraying. The seat was purchased in 2023, my daughter doesn't even use it consecutively.
Mfg Campaign: 11587824
Recall Date: May 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I put my 18 month old into the van and closed the door with no issue using the button above the front center console. We drove to the elementary school to pick up my daughter and back. The car stayed on the entire time, and the trip there and back took about 20 minutes. When we returned I pressed both buttons for both sliding doors, and only the right side opened. When I went to open the door manually it wouldn’t budge. When I tried to move the lock manually to unlocked it felt as if there was something preventing it from moving all the way to unlocked. I googled the issue and discovered that this is a common problem and that the lock actuator needs to be replaced. A costly and time consuming repair is necessary, but what is worse is the safety issue. It’s not unheard of for cars to be hit, ind tipped over to one side. If that door was the only side that was accessible it could pose a significant safety risk to anyone in the back seat as it is completely jammed and cannot even be manually opened. Upon researching the issue further, it appears earlier models had a recall due to this door issue, but later models are not covered for this recall.
Corrective Action:
I put my 18 month old into the van and closed the door with no issue using the button above the front center console. We drove to the elementary school to pick up my daughter and back. The car stayed on the entire time, and the trip there and back took about 20 minutes. When we returned I pressed both buttons for both sliding doors, and only the right side opened. When I went to open the door manually it wouldn’t budge. When I tried to move the lock manually to unlocked it felt as if there was something preventing it from moving all the way to unlocked. I googled the issue and discovered that this is a common problem and that the lock actuator needs to be replaced. A costly and time consuming repair is necessary, but what is worse is the safety issue. It’s not unheard of for cars to be hit, ind tipped over to one side. If that door was the only side that was accessible it could pose a significant safety risk to anyone in the back seat as it is completely jammed and cannot even be manually opened. Upon researching the issue further, it appears earlier models had a recall due to this door issue, but later models are not covered for this recall.
Additional Notes:
I put my 18 month old into the van and closed the door with no issue using the button above the front center console. We drove to the elementary school to pick up my daughter and back. The car stayed on the entire time, and the trip there and back took about 20 minutes. When we returned I pressed both buttons for both sliding doors, and only the right side opened. When I went to open the door manually it wouldn’t budge. When I tried to move the lock manually to unlocked it felt as if there was something preventing it from moving all the way to unlocked. I googled the issue and discovered that this is a common problem and that the lock actuator needs to be replaced. A costly and time consuming repair is necessary, but what is worse is the safety issue. It’s not unheard of for cars to be hit, ind tipped over to one side. If that door was the only side that was accessible it could pose a significant safety risk to anyone in the back seat as it is completely jammed and cannot even be manually opened. Upon researching the issue further, it appears earlier models had a recall due to this door issue, but later models are not covered for this recall.
Mfg Campaign: 11586544
Recall Date: May 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Dodge Grand Caravan. The contact stated that the check engine warning light was illuminated. The vehicle was idling rough with low compression in cylinder #2, there was a misfire, and the cylinder head needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 105,000. The VIN was not available.
Corrective Action:
The contact owns a 2019 Dodge Grand Caravan. The contact stated that the check engine warning light was illuminated. The vehicle was idling rough with low compression in cylinder #2, there was a misfire, and the cylinder head needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 105,000. The VIN was not available.
Additional Notes:
The contact owns a 2019 Dodge Grand Caravan. The contact stated that the check engine warning light was illuminated. The vehicle was idling rough with low compression in cylinder #2, there was a misfire, and the cylinder head needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 105,000. The VIN was not available.
Mfg Campaign: 11586399
Recall Date: May 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
The door lock actuator on the driver's side sliding door seized causing the door to be completely inoperable. The inability to open the rear door is a huge safety concern when transporting children as they can not be easily removed from the vehicle in an emergency.
Corrective Action:
The door lock actuator on the driver's side sliding door seized causing the door to be completely inoperable. The inability to open the rear door is a huge safety concern when transporting children as they can not be easily removed from the vehicle in an emergency.
Additional Notes:
The door lock actuator on the driver's side sliding door seized causing the door to be completely inoperable. The inability to open the rear door is a huge safety concern when transporting children as they can not be easily removed from the vehicle in an emergency.
Mfg Campaign: 11585736
Recall Date: Apr 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
Potential Consequences:
The contact owns a 2019 Dodge Grand Caravan. The contact stated that while driving at approximately 10 MPH, the seat belt warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 105,535.
Corrective Action:
The contact owns a 2019 Dodge Grand Caravan. The contact stated that while driving at approximately 10 MPH, the seat belt warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 105,535.
Additional Notes:
The contact owns a 2019 Dodge Grand Caravan. The contact stated that while driving at approximately 10 MPH, the seat belt warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 105,535.
Mfg Campaign: 11584877
Recall Date: Apr 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Sliding door lock acuators have issues havr already replaced passenger side because it wouldn't lock. Now driver side sliding door acuator is stuck locked.
Corrective Action:
Sliding door lock acuators have issues havr already replaced passenger side because it wouldn't lock. Now driver side sliding door acuator is stuck locked.
Additional Notes:
Sliding door lock acuators have issues havr already replaced passenger side because it wouldn't lock. Now driver side sliding door acuator is stuck locked.
Mfg Campaign: 11584882
Recall Date: Apr 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Sliding door lock acuators have issues havr already replaced passenger side because it wouldn't lock. Now driver side sliding door acuator is stuck locked.
Corrective Action:
Sliding door lock acuators have issues havr already replaced passenger side because it wouldn't lock. Now driver side sliding door acuator is stuck locked.
Additional Notes:
Sliding door lock acuators have issues havr already replaced passenger side because it wouldn't lock. Now driver side sliding door acuator is stuck locked.
Mfg Campaign: 11584882
Recall Date: Apr 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Dodge Grand Caravan. The contact stated while driving 55 MPH, the vehicle shifted into neutral and stalled. The RPM increased to HIGH. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired, but the failure recurred. While driving at undisclosed speeds, there was an abnormal whistling noise detected. The manufacturer was contacted and informed the contact that there was no recall coverage for the issue. The failure mileage was approximately 75,000. The VIN was not available.
Corrective Action:
The contact owns a 2019 Dodge Grand Caravan. The contact stated while driving 55 MPH, the vehicle shifted into neutral and stalled. The RPM increased to HIGH. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired, but the failure recurred. While driving at undisclosed speeds, there was an abnormal whistling noise detected. The manufacturer was contacted and informed the contact that there was no recall coverage for the issue. The failure mileage was approximately 75,000. The VIN was not available.
Additional Notes:
The contact owns a 2019 Dodge Grand Caravan. The contact stated while driving 55 MPH, the vehicle shifted into neutral and stalled. The RPM increased to HIGH. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired, but the failure recurred. While driving at undisclosed speeds, there was an abnormal whistling noise detected. The manufacturer was contacted and informed the contact that there was no recall coverage for the issue. The failure mileage was approximately 75,000. The VIN was not available.
Mfg Campaign: 11583264
Recall Date: Apr 16, 2024
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