Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Journey, Jeep Compass, and Jeep Patriot vehicles manufactured May 9, 2016, to July 15, 2016. The crankshaft or camshaft sensor may only work intermittently, causing the engine to stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S89
Recall Date: Dec 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S44
Recall Date: Jun 24, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S08
Recall Date: May 6, 2016
Consumer Complaints
575 ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Dodge Journey. The contact stated while driving 30 Mph, the vehicle stalled with the check engine warning light illuminated. The vehicle was driven to an independent mechanic to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was then towed to a dealer and it was confirmed that the transmission had failed and needed to be replaced. The manufacturer was notified of the failure and the contact was informed that the Vin was not under recall. The vehicle was not repaired. The failure mileage was 46,600.
Corrective Action:
The contact owns a 2016 Dodge Journey. The contact stated while driving 30 Mph, the vehicle stalled with the check engine warning light illuminated. The vehicle was driven to an independent mechanic to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was then towed to a dealer and it was confirmed that the transmission had failed and needed to be replaced. The manufacturer was notified of the failure and the contact was informed that the Vin was not under recall. The vehicle was not repaired. The failure mileage was 46,600.
Additional Notes:
The contact owns a 2016 Dodge Journey. The contact stated while driving 30 Mph, the vehicle stalled with the check engine warning light illuminated. The vehicle was driven to an independent mechanic to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was then towed to a dealer and it was confirmed that the transmission had failed and needed to be replaced. The manufacturer was notified of the failure and the contact was informed that the Vin was not under recall. The vehicle was not repaired. The failure mileage was 46,600.
Mfg Campaign: 11420017
Recall Date: Jun 7, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission had gone out at 102,368 miles. First service on the transmission is at 120,000 miles. Paid for the transmission out of pocket. It went out again 2 weeks later. Put in a 3rd transmission and it lasted several months and went out again. This will be the 4th transmission. There was a recall but I didn’t fall in the parameters but it’s the same issues as the recall, same year make and model. There no reason why it should be a recall. That’s 3 replacement transmission in under a year. All transmission were bought from Victorville motors. A dodge Chrysler car dealer.
Corrective Action:
Transmission had gone out at 102,368 miles. First service on the transmission is at 120,000 miles. Paid for the transmission out of pocket. It went out again 2 weeks later. Put in a 3rd transmission and it lasted several months and went out again. This will be the 4th transmission. There was a recall but I didn’t fall in the parameters but it’s the same issues as the recall, same year make and model. There no reason why it should be a recall. That’s 3 replacement transmission in under a year. All transmission were bought from Victorville motors. A dodge Chrysler car dealer.
Additional Notes:
Transmission had gone out at 102,368 miles. First service on the transmission is at 120,000 miles. Paid for the transmission out of pocket. It went out again 2 weeks later. Put in a 3rd transmission and it lasted several months and went out again. This will be the 4th transmission. There was a recall but I didn’t fall in the parameters but it’s the same issues as the recall, same year make and model. There no reason why it should be a recall. That’s 3 replacement transmission in under a year. All transmission were bought from Victorville motors. A dodge Chrysler car dealer.
Mfg Campaign: 11420052
Recall Date: Jun 7, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
2016 DODGE JOURNEY. CONSUMER STATED THAT SHE LOSS POWER WHILE OPERATING HER VEHICLE. *LD THE CONSUMER STATED THAT THE THROTTLE BODY WAS REPLACED. THE CONSUMER REQUESTED TO BE REIMBURSED THE COST OF REPAIRS. *JS
Corrective Action:
2016 DODGE JOURNEY. CONSUMER STATED THAT SHE LOSS POWER WHILE OPERATING HER VEHICLE. *LD THE CONSUMER STATED THAT THE THROTTLE BODY WAS REPLACED. THE CONSUMER REQUESTED TO BE REIMBURSED THE COST OF REPAIRS. *JS
Additional Notes:
2016 DODGE JOURNEY. CONSUMER STATED THAT SHE LOSS POWER WHILE OPERATING HER VEHICLE. *LD THE CONSUMER STATED THAT THE THROTTLE BODY WAS REPLACED. THE CONSUMER REQUESTED TO BE REIMBURSED THE COST OF REPAIRS. *JS
Mfg Campaign: 11414836
Recall Date: May 4, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING AT A SPEED OF 40 AND TRYING TO ACCELERATE THE CAR SEEMS LIKE IT WILL STALL AND HAS A HARD TIME SHIFTING TO ANOTHER GEAR. THIS HAPPENS ON HIGHWAY AND ON CITY STREETS.
Corrective Action:
WHILE DRIVING AT A SPEED OF 40 AND TRYING TO ACCELERATE THE CAR SEEMS LIKE IT WILL STALL AND HAS A HARD TIME SHIFTING TO ANOTHER GEAR. THIS HAPPENS ON HIGHWAY AND ON CITY STREETS.
Additional Notes:
WHILE DRIVING AT A SPEED OF 40 AND TRYING TO ACCELERATE THE CAR SEEMS LIKE IT WILL STALL AND HAS A HARD TIME SHIFTING TO ANOTHER GEAR. THIS HAPPENS ON HIGHWAY AND ON CITY STREETS.
Mfg Campaign: 11414127
Recall Date: Apr 27, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL*THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LOSS MOTIVE POWER ON AT LEAST TWO OCCASIONS. THE VEHICLE WAS TAKEN TO WILLIAMSBURG CHRYSLER DODGE JEEP RAM (3012 RICHMOND RD B, WILLIAMSBURG, VA 23185) AND DIAGNOSED AS LOSS OF HYDRAULIC PUMP. ADDITIONALLY, THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 87,000.
Corrective Action:
TL*THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LOSS MOTIVE POWER ON AT LEAST TWO OCCASIONS. THE VEHICLE WAS TAKEN TO WILLIAMSBURG CHRYSLER DODGE JEEP RAM (3012 RICHMOND RD B, WILLIAMSBURG, VA 23185) AND DIAGNOSED AS LOSS OF HYDRAULIC PUMP. ADDITIONALLY, THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 87,000.
Additional Notes:
TL*THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LOSS MOTIVE POWER ON AT LEAST TWO OCCASIONS. THE VEHICLE WAS TAKEN TO WILLIAMSBURG CHRYSLER DODGE JEEP RAM (3012 RICHMOND RD B, WILLIAMSBURG, VA 23185) AND DIAGNOSED AS LOSS OF HYDRAULIC PUMP. ADDITIONALLY, THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 87,000.
Mfg Campaign: 11413998
Recall Date: Apr 26, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
2016 DODGE JOURNEY ISSUE WITH TRANSMISSION CLUNKING BETWEEN SECOND AND THIRD GEAR ALSO WHEN DRIVING DOWN THE HIGHWAY THE GEAR SHIFT WILL MOVE TO NEUTRAL ON ITS OWN. REFERENCE RECALL S44 CRANK SHAFT POSITION SENSOR.TRANSMISSION TO NEUTRAL, HAVE ISSUE WITH FLUID PRESSURE. ALSO CAR WHEN PLACED INTO REVERSE WILL NOT ALWAYS ENGAGE GEAR. CALLED AN TOLD TRANSMISSION DG2 MANUFACTURED 08/12/2015 TO 04/15/2016 RECALLED CAR MANUFACTURERS DATE 09/18/2015 HAS 62E TRANSMISSION ARE FAULTY COMPANY REFUSES TO HONOR OR RECALL. MECHANIC SAID MAY BE FAULTY HYDRAULIC PUMP COULD CAUSE A SEVERE ACCIDENT. CHECKED NHTSA CAMPAIGN 16V471000 FOR POWER TRAIN ISSUE.
Corrective Action:
2016 DODGE JOURNEY ISSUE WITH TRANSMISSION CLUNKING BETWEEN SECOND AND THIRD GEAR ALSO WHEN DRIVING DOWN THE HIGHWAY THE GEAR SHIFT WILL MOVE TO NEUTRAL ON ITS OWN. REFERENCE RECALL S44 CRANK SHAFT POSITION SENSOR.TRANSMISSION TO NEUTRAL, HAVE ISSUE WITH FLUID PRESSURE. ALSO CAR WHEN PLACED INTO REVERSE WILL NOT ALWAYS ENGAGE GEAR. CALLED AN TOLD TRANSMISSION DG2 MANUFACTURED 08/12/2015 TO 04/15/2016 RECALLED CAR MANUFACTURERS DATE 09/18/2015 HAS 62E TRANSMISSION ARE FAULTY COMPANY REFUSES TO HONOR OR RECALL. MECHANIC SAID MAY BE FAULTY HYDRAULIC PUMP COULD CAUSE A SEVERE ACCIDENT. CHECKED NHTSA CAMPAIGN 16V471000 FOR POWER TRAIN ISSUE.
Additional Notes:
2016 DODGE JOURNEY ISSUE WITH TRANSMISSION CLUNKING BETWEEN SECOND AND THIRD GEAR ALSO WHEN DRIVING DOWN THE HIGHWAY THE GEAR SHIFT WILL MOVE TO NEUTRAL ON ITS OWN. REFERENCE RECALL S44 CRANK SHAFT POSITION SENSOR.TRANSMISSION TO NEUTRAL, HAVE ISSUE WITH FLUID PRESSURE. ALSO CAR WHEN PLACED INTO REVERSE WILL NOT ALWAYS ENGAGE GEAR. CALLED AN TOLD TRANSMISSION DG2 MANUFACTURED 08/12/2015 TO 04/15/2016 RECALLED CAR MANUFACTURERS DATE 09/18/2015 HAS 62E TRANSMISSION ARE FAULTY COMPANY REFUSES TO HONOR OR RECALL. MECHANIC SAID MAY BE FAULTY HYDRAULIC PUMP COULD CAUSE A SEVERE ACCIDENT. CHECKED NHTSA CAMPAIGN 16V471000 FOR POWER TRAIN ISSUE.
Mfg Campaign: 11408280
Recall Date: Apr 15, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
DRIVING IN A PARKING LOT AT A LOW SPEED, NO BREAKING AND 2 SENSORS CAME ON. ANTI-LOCK BRAKE AND TRACTION CONTROL LIGHT. NO REASON FOR THEM TO ENGAGE AND HAVE NOT TURNED OFF.
Corrective Action:
DRIVING IN A PARKING LOT AT A LOW SPEED, NO BREAKING AND 2 SENSORS CAME ON. ANTI-LOCK BRAKE AND TRACTION CONTROL LIGHT. NO REASON FOR THEM TO ENGAGE AND HAVE NOT TURNED OFF.
Additional Notes:
DRIVING IN A PARKING LOT AT A LOW SPEED, NO BREAKING AND 2 SENSORS CAME ON. ANTI-LOCK BRAKE AND TRACTION CONTROL LIGHT. NO REASON FOR THEM TO ENGAGE AND HAVE NOT TURNED OFF.
Mfg Campaign: 11407935
Recall Date: Apr 13, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
IT JUST DIES AND SEVERAL TIMES IT HAD TROUBLE RESTARTING. THIS HAPPENED OVER THE WEEKEND AND THEN SEVERAL DAYS LATER IT DID IT AGAIN 3 TIMES IN A ROW.
Corrective Action:
IT JUST DIES AND SEVERAL TIMES IT HAD TROUBLE RESTARTING. THIS HAPPENED OVER THE WEEKEND AND THEN SEVERAL DAYS LATER IT DID IT AGAIN 3 TIMES IN A ROW.
Additional Notes:
IT JUST DIES AND SEVERAL TIMES IT HAD TROUBLE RESTARTING. THIS HAPPENED OVER THE WEEKEND AND THEN SEVERAL DAYS LATER IT DID IT AGAIN 3 TIMES IN A ROW.
Mfg Campaign: 11406651
Recall Date: Apr 6, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
IT JUST DIES AND SEVERAL TIMES IT HAD TROUBLE RESTARTING. THIS HAPPENED OVER THE WEEKEND AND THEN SEVERAL DAYS LATER IT DID IT AGAIN 3 TIMES IN A ROW.
Corrective Action:
IT JUST DIES AND SEVERAL TIMES IT HAD TROUBLE RESTARTING. THIS HAPPENED OVER THE WEEKEND AND THEN SEVERAL DAYS LATER IT DID IT AGAIN 3 TIMES IN A ROW.
Additional Notes:
IT JUST DIES AND SEVERAL TIMES IT HAD TROUBLE RESTARTING. THIS HAPPENED OVER THE WEEKEND AND THEN SEVERAL DAYS LATER IT DID IT AGAIN 3 TIMES IN A ROW.
Mfg Campaign: 11406651
Recall Date: Apr 6, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT'S FIANCEE OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED WHILE HER FIANCEE WAS DRIVING 35 MPH, WHEN ATTEMPTING TO DEPRESS THE BRAKE PEDAL AND THE VEHICLE STALLED. THE CONTACT STATED MULTIPLE WARNING LIGHTS WERE ILLUMINATED. THE DRIVER WAS ABLE TO RESTART THE VEHICLE AND PARK AT HER RESIDENCE. THE CONTACT CALLED LOCAL DEALER CHAMPIONSHIP 54 AUTO SALES (3349 VILLA POINT, OWENSBORO, KY 42303: (270) 684-4788) AND WERE MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE CONTACT STATED SHE HAD EXPERIENCED THE FAILURE MULTIPLE TIMES. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Corrective Action:
TL* THE CONTACT'S FIANCEE OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED WHILE HER FIANCEE WAS DRIVING 35 MPH, WHEN ATTEMPTING TO DEPRESS THE BRAKE PEDAL AND THE VEHICLE STALLED. THE CONTACT STATED MULTIPLE WARNING LIGHTS WERE ILLUMINATED. THE DRIVER WAS ABLE TO RESTART THE VEHICLE AND PARK AT HER RESIDENCE. THE CONTACT CALLED LOCAL DEALER CHAMPIONSHIP 54 AUTO SALES (3349 VILLA POINT, OWENSBORO, KY 42303: (270) 684-4788) AND WERE MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE CONTACT STATED SHE HAD EXPERIENCED THE FAILURE MULTIPLE TIMES. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Additional Notes:
TL* THE CONTACT'S FIANCEE OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED WHILE HER FIANCEE WAS DRIVING 35 MPH, WHEN ATTEMPTING TO DEPRESS THE BRAKE PEDAL AND THE VEHICLE STALLED. THE CONTACT STATED MULTIPLE WARNING LIGHTS WERE ILLUMINATED. THE DRIVER WAS ABLE TO RESTART THE VEHICLE AND PARK AT HER RESIDENCE. THE CONTACT CALLED LOCAL DEALER CHAMPIONSHIP 54 AUTO SALES (3349 VILLA POINT, OWENSBORO, KY 42303: (270) 684-4788) AND WERE MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE CONTACT STATED SHE HAD EXPERIENCED THE FAILURE MULTIPLE TIMES. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Mfg Campaign: 11406496
Recall Date: Apr 5, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT'S FIANCEE OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED WHILE HER FIANCEE WAS DRIVING 35 MPH, WHEN ATTEMPTING TO DEPRESS THE BRAKE PEDAL AND THE VEHICLE STALLED. THE CONTACT STATED MULTIPLE WARNING LIGHTS WERE ILLUMINATED. THE DRIVER WAS ABLE TO RESTART THE VEHICLE AND PARK AT HER RESIDENCE. THE CONTACT CALLED LOCAL DEALER CHAMPIONSHIP 54 AUTO SALES (3349 VILLA POINT, OWENSBORO, KY 42303: (270) 684-4788) AND WERE MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE CONTACT STATED SHE HAD EXPERIENCED THE FAILURE MULTIPLE TIMES. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Corrective Action:
TL* THE CONTACT'S FIANCEE OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED WHILE HER FIANCEE WAS DRIVING 35 MPH, WHEN ATTEMPTING TO DEPRESS THE BRAKE PEDAL AND THE VEHICLE STALLED. THE CONTACT STATED MULTIPLE WARNING LIGHTS WERE ILLUMINATED. THE DRIVER WAS ABLE TO RESTART THE VEHICLE AND PARK AT HER RESIDENCE. THE CONTACT CALLED LOCAL DEALER CHAMPIONSHIP 54 AUTO SALES (3349 VILLA POINT, OWENSBORO, KY 42303: (270) 684-4788) AND WERE MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE CONTACT STATED SHE HAD EXPERIENCED THE FAILURE MULTIPLE TIMES. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Additional Notes:
TL* THE CONTACT'S FIANCEE OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED WHILE HER FIANCEE WAS DRIVING 35 MPH, WHEN ATTEMPTING TO DEPRESS THE BRAKE PEDAL AND THE VEHICLE STALLED. THE CONTACT STATED MULTIPLE WARNING LIGHTS WERE ILLUMINATED. THE DRIVER WAS ABLE TO RESTART THE VEHICLE AND PARK AT HER RESIDENCE. THE CONTACT CALLED LOCAL DEALER CHAMPIONSHIP 54 AUTO SALES (3349 VILLA POINT, OWENSBORO, KY 42303: (270) 684-4788) AND WERE MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE CONTACT STATED SHE HAD EXPERIENCED THE FAILURE MULTIPLE TIMES. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Mfg Campaign: 11406496
Recall Date: Apr 5, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE PASSENGER SIDE HEADREST CAME APART WHILE DRIVING. IT WAS PRETTY FORCEFUL THE PLASTIC PORTION SEPERATED FROM THE REST OF HEAD REST.
Corrective Action:
THE PASSENGER SIDE HEADREST CAME APART WHILE DRIVING. IT WAS PRETTY FORCEFUL THE PLASTIC PORTION SEPERATED FROM THE REST OF HEAD REST.
Additional Notes:
THE PASSENGER SIDE HEADREST CAME APART WHILE DRIVING. IT WAS PRETTY FORCEFUL THE PLASTIC PORTION SEPERATED FROM THE REST OF HEAD REST.
Mfg Campaign: 11406318
Recall Date: Apr 4, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WENT TO START CAR CAR STARTED MAKING CRANKING NOISES AFTER CAR STARTED WAS DRIVING DOWN STREET GOING ABOUT 40MPH ENGINE SHUT OFF AND STEERING WHEEL LOCKED UP TOOK IT TO GET DIONASTIC FOUND OUT IT WAS. A CRANKSHAFT SENSOR THERE IS A RECALL ON THIS PART BUT NOT UNDER THE MONTH MY CAR WASANAFACTURED
Corrective Action:
WENT TO START CAR CAR STARTED MAKING CRANKING NOISES AFTER CAR STARTED WAS DRIVING DOWN STREET GOING ABOUT 40MPH ENGINE SHUT OFF AND STEERING WHEEL LOCKED UP TOOK IT TO GET DIONASTIC FOUND OUT IT WAS. A CRANKSHAFT SENSOR THERE IS A RECALL ON THIS PART BUT NOT UNDER THE MONTH MY CAR WASANAFACTURED
Additional Notes:
WENT TO START CAR CAR STARTED MAKING CRANKING NOISES AFTER CAR STARTED WAS DRIVING DOWN STREET GOING ABOUT 40MPH ENGINE SHUT OFF AND STEERING WHEEL LOCKED UP TOOK IT TO GET DIONASTIC FOUND OUT IT WAS. A CRANKSHAFT SENSOR THERE IS A RECALL ON THIS PART BUT NOT UNDER THE MONTH MY CAR WASANAFACTURED
Mfg Campaign: 11405526
Recall Date: Mar 30, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WENT TO START CAR CAR STARTED MAKING CRANKING NOISES AFTER CAR STARTED WAS DRIVING DOWN STREET GOING ABOUT 40MPH ENGINE SHUT OFF AND STEERING WHEEL LOCKED UP TOOK IT TO GET DIONASTIC FOUND OUT IT WAS. A CRANKSHAFT SENSOR THERE IS A RECALL ON THIS PART BUT NOT UNDER THE MONTH MY CAR WASANAFACTURED
Corrective Action:
WENT TO START CAR CAR STARTED MAKING CRANKING NOISES AFTER CAR STARTED WAS DRIVING DOWN STREET GOING ABOUT 40MPH ENGINE SHUT OFF AND STEERING WHEEL LOCKED UP TOOK IT TO GET DIONASTIC FOUND OUT IT WAS. A CRANKSHAFT SENSOR THERE IS A RECALL ON THIS PART BUT NOT UNDER THE MONTH MY CAR WASANAFACTURED
Additional Notes:
WENT TO START CAR CAR STARTED MAKING CRANKING NOISES AFTER CAR STARTED WAS DRIVING DOWN STREET GOING ABOUT 40MPH ENGINE SHUT OFF AND STEERING WHEEL LOCKED UP TOOK IT TO GET DIONASTIC FOUND OUT IT WAS. A CRANKSHAFT SENSOR THERE IS A RECALL ON THIS PART BUT NOT UNDER THE MONTH MY CAR WASANAFACTURED
Mfg Campaign: 11405526
Recall Date: Mar 30, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WENT TO START CAR CAR STARTED MAKING CRANKING NOISES AFTER CAR STARTED WAS DRIVING DOWN STREET GOING ABOUT 40MPH ENGINE SHUT OFF AND STEERING WHEEL LOCKED UP TOOK IT TO GET DIONASTIC FOUND OUT IT WAS. A CRANKSHAFT SENSOR THERE IS A RECALL ON THIS PART BUT NOT UNDER THE MONTH MY CAR WASANAFACTURED
Corrective Action:
WENT TO START CAR CAR STARTED MAKING CRANKING NOISES AFTER CAR STARTED WAS DRIVING DOWN STREET GOING ABOUT 40MPH ENGINE SHUT OFF AND STEERING WHEEL LOCKED UP TOOK IT TO GET DIONASTIC FOUND OUT IT WAS. A CRANKSHAFT SENSOR THERE IS A RECALL ON THIS PART BUT NOT UNDER THE MONTH MY CAR WASANAFACTURED
Additional Notes:
WENT TO START CAR CAR STARTED MAKING CRANKING NOISES AFTER CAR STARTED WAS DRIVING DOWN STREET GOING ABOUT 40MPH ENGINE SHUT OFF AND STEERING WHEEL LOCKED UP TOOK IT TO GET DIONASTIC FOUND OUT IT WAS. A CRANKSHAFT SENSOR THERE IS A RECALL ON THIS PART BUT NOT UNDER THE MONTH MY CAR WASANAFACTURED
Mfg Campaign: 11405526
Recall Date: Mar 30, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS DRIVING THE VEHICLE WHEN IT SUDDENLY STOPPED. IT LOST ALL ELECTRIC POWER, NO EMERGENCY LIGHTS, CAN NOT SHIFT TO NEUTRAL, NO BRAKES, NO LIGHTS, CAN NOT UNLOCK DOORS, AND THE VEHICLE DOES NOT DETECT THE KEY FOB. THIS HAPPEN WHILE TRAVELING ON A RESIDENTIAL ROAD. DODGE DOES HAVE A RECALL FOR THIS ISSUE AND I WAS DIRECTED TO BRING THE VEHICLE TO THE DEALERSHIP FOR TROUBLESHOOTING AND REPAIR.
Corrective Action:
I WAS DRIVING THE VEHICLE WHEN IT SUDDENLY STOPPED. IT LOST ALL ELECTRIC POWER, NO EMERGENCY LIGHTS, CAN NOT SHIFT TO NEUTRAL, NO BRAKES, NO LIGHTS, CAN NOT UNLOCK DOORS, AND THE VEHICLE DOES NOT DETECT THE KEY FOB. THIS HAPPEN WHILE TRAVELING ON A RESIDENTIAL ROAD. DODGE DOES HAVE A RECALL FOR THIS ISSUE AND I WAS DIRECTED TO BRING THE VEHICLE TO THE DEALERSHIP FOR TROUBLESHOOTING AND REPAIR.
Additional Notes:
I WAS DRIVING THE VEHICLE WHEN IT SUDDENLY STOPPED. IT LOST ALL ELECTRIC POWER, NO EMERGENCY LIGHTS, CAN NOT SHIFT TO NEUTRAL, NO BRAKES, NO LIGHTS, CAN NOT UNLOCK DOORS, AND THE VEHICLE DOES NOT DETECT THE KEY FOB. THIS HAPPEN WHILE TRAVELING ON A RESIDENTIAL ROAD. DODGE DOES HAVE A RECALL FOR THIS ISSUE AND I WAS DIRECTED TO BRING THE VEHICLE TO THE DEALERSHIP FOR TROUBLESHOOTING AND REPAIR.
Mfg Campaign: 11404004
Recall Date: Mar 20, 2021
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
FOR NO REASON WHILE THE VEHICLE WAS PARKED, THE DRIVER SIDE HEADREST POPPED OUT AND NOW THE AIR BAG SENSOR LIGHT IS ON.
Corrective Action:
FOR NO REASON WHILE THE VEHICLE WAS PARKED, THE DRIVER SIDE HEADREST POPPED OUT AND NOW THE AIR BAG SENSOR LIGHT IS ON.
Additional Notes:
FOR NO REASON WHILE THE VEHICLE WAS PARKED, THE DRIVER SIDE HEADREST POPPED OUT AND NOW THE AIR BAG SENSOR LIGHT IS ON.
Mfg Campaign: 11400269
Recall Date: Mar 10, 2021
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
FOR NO REASON WHILE THE VEHICLE WAS PARKED, THE DRIVER SIDE HEADREST POPPED OUT AND NOW THE AIR BAG SENSOR LIGHT IS ON.
Corrective Action:
FOR NO REASON WHILE THE VEHICLE WAS PARKED, THE DRIVER SIDE HEADREST POPPED OUT AND NOW THE AIR BAG SENSOR LIGHT IS ON.
Additional Notes:
FOR NO REASON WHILE THE VEHICLE WAS PARKED, THE DRIVER SIDE HEADREST POPPED OUT AND NOW THE AIR BAG SENSOR LIGHT IS ON.
Mfg Campaign: 11400269
Recall Date: Mar 10, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
OUT OF FUEL VEHICLE ENDED UP IN TRAFFIC WITH CARS ZIPPING BY. POLICE WERE CALLED BECAUSE THE TRANSMISSION COULD NOT BE PLACED IN NEUTRAL TO PUSH VEHICLE OUT OF TRAFFIC. HAD POLICE NOT ASSISTED IT WOULD RESULT IN BEING REAR ENDED WITH CHILDREN IN THE VEHICLE. THE POLICE NOR THE TOW TRUCK KNEW HOW TO PLACE VEHICLE IN NEUTRAL. 3 MONTHS LATER THE BATTERY DIED AND VEHICLE COULD NOT BE PLACED IN NEUTRAL TO ALLOW JUMP START. LUCKY THIS DID NOT HAPPEN IN TRAFFIC OR CHILDREN WOULD BE AT RISK AGAIN . THIS COULD ALSO HAVE BEEN AVOIDED EXCEPT THAT THERE IS NO IDIOT LIGHT ON DASH TO WARN OF BATTERY CONDITION.
Corrective Action:
OUT OF FUEL VEHICLE ENDED UP IN TRAFFIC WITH CARS ZIPPING BY. POLICE WERE CALLED BECAUSE THE TRANSMISSION COULD NOT BE PLACED IN NEUTRAL TO PUSH VEHICLE OUT OF TRAFFIC. HAD POLICE NOT ASSISTED IT WOULD RESULT IN BEING REAR ENDED WITH CHILDREN IN THE VEHICLE. THE POLICE NOR THE TOW TRUCK KNEW HOW TO PLACE VEHICLE IN NEUTRAL. 3 MONTHS LATER THE BATTERY DIED AND VEHICLE COULD NOT BE PLACED IN NEUTRAL TO ALLOW JUMP START. LUCKY THIS DID NOT HAPPEN IN TRAFFIC OR CHILDREN WOULD BE AT RISK AGAIN . THIS COULD ALSO HAVE BEEN AVOIDED EXCEPT THAT THERE IS NO IDIOT LIGHT ON DASH TO WARN OF BATTERY CONDITION.
Additional Notes:
OUT OF FUEL VEHICLE ENDED UP IN TRAFFIC WITH CARS ZIPPING BY. POLICE WERE CALLED BECAUSE THE TRANSMISSION COULD NOT BE PLACED IN NEUTRAL TO PUSH VEHICLE OUT OF TRAFFIC. HAD POLICE NOT ASSISTED IT WOULD RESULT IN BEING REAR ENDED WITH CHILDREN IN THE VEHICLE. THE POLICE NOR THE TOW TRUCK KNEW HOW TO PLACE VEHICLE IN NEUTRAL. 3 MONTHS LATER THE BATTERY DIED AND VEHICLE COULD NOT BE PLACED IN NEUTRAL TO ALLOW JUMP START. LUCKY THIS DID NOT HAPPEN IN TRAFFIC OR CHILDREN WOULD BE AT RISK AGAIN . THIS COULD ALSO HAVE BEEN AVOIDED EXCEPT THAT THERE IS NO IDIOT LIGHT ON DASH TO WARN OF BATTERY CONDITION.
Mfg Campaign: 11399674
Recall Date: Mar 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
PASSENGER SEAT HEAD RESTRAINT POPPED OPEN JUST SITTING IN MY GARAGE PROMPTING AIRBAG LIGHT.
Corrective Action:
PASSENGER SEAT HEAD RESTRAINT POPPED OPEN JUST SITTING IN MY GARAGE PROMPTING AIRBAG LIGHT.
Additional Notes:
PASSENGER SEAT HEAD RESTRAINT POPPED OPEN JUST SITTING IN MY GARAGE PROMPTING AIRBAG LIGHT.
Mfg Campaign: 11399840
Recall Date: Mar 8, 2021
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