Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Journey, Jeep Compass, and Jeep Patriot vehicles manufactured May 9, 2016, to July 15, 2016. The crankshaft or camshaft sensor may only work intermittently, causing the engine to stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S89
Recall Date: Dec 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S44
Recall Date: Jun 24, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S08
Recall Date: May 6, 2016
Consumer Complaints
575 ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The problem started back in April, where lights on my dash started coming on. I noticed a different feel when i drive now. I dont know if its electrical steering or what. Its the BRAKE, ABS, A TIRE, and A Car with Swerve Lines... I dont feel safe when me and my kids are in truck. One time i was driving and it said i was going 99 but was actually going 45. Also it says there are 4 RECALLS ON THIS MODEL but when i put my VIN its says i have no unrepaired recalls. THAT IS FALSE! THE RECALLS LOOK LIKE SOME OF THE RPOBLEMS MY VEHICLE IS HAVING. I dont know whats going on but for my kids safety im gone need it handled and fixed!
Corrective Action:
The problem started back in April, where lights on my dash started coming on. I noticed a different feel when i drive now. I dont know if its electrical steering or what. Its the BRAKE, ABS, A TIRE, and A Car with Swerve Lines... I dont feel safe when me and my kids are in truck. One time i was driving and it said i was going 99 but was actually going 45. Also it says there are 4 RECALLS ON THIS MODEL but when i put my VIN its says i have no unrepaired recalls. THAT IS FALSE! THE RECALLS LOOK LIKE SOME OF THE RPOBLEMS MY VEHICLE IS HAVING. I dont know whats going on but for my kids safety im gone need it handled and fixed!
Additional Notes:
The problem started back in April, where lights on my dash started coming on. I noticed a different feel when i drive now. I dont know if its electrical steering or what. Its the BRAKE, ABS, A TIRE, and A Car with Swerve Lines... I dont feel safe when me and my kids are in truck. One time i was driving and it said i was going 99 but was actually going 45. Also it says there are 4 RECALLS ON THIS MODEL but when i put my VIN its says i have no unrepaired recalls. THAT IS FALSE! THE RECALLS LOOK LIKE SOME OF THE RPOBLEMS MY VEHICLE IS HAVING. I dont know whats going on but for my kids safety im gone need it handled and fixed!
Mfg Campaign: 11466579
Recall Date: May 29, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The problem started back in April, where lights on my dash started coming on. I noticed a different feel when i drive now. I dont know if its electrical steering or what. Its the BRAKE, ABS, A TIRE, and A Car with Swerve Lines... I dont feel safe when me and my kids are in truck. One time i was driving and it said i was going 99 but was actually going 45. Also it says there are 4 RECALLS ON THIS MODEL but when i put my VIN its says i have no unrepaired recalls. THAT IS FALSE! THE RECALLS LOOK LIKE SOME OF THE RPOBLEMS MY VEHICLE IS HAVING. I dont know whats going on but for my kids safety im gone need it handled and fixed!
Corrective Action:
The problem started back in April, where lights on my dash started coming on. I noticed a different feel when i drive now. I dont know if its electrical steering or what. Its the BRAKE, ABS, A TIRE, and A Car with Swerve Lines... I dont feel safe when me and my kids are in truck. One time i was driving and it said i was going 99 but was actually going 45. Also it says there are 4 RECALLS ON THIS MODEL but when i put my VIN its says i have no unrepaired recalls. THAT IS FALSE! THE RECALLS LOOK LIKE SOME OF THE RPOBLEMS MY VEHICLE IS HAVING. I dont know whats going on but for my kids safety im gone need it handled and fixed!
Additional Notes:
The problem started back in April, where lights on my dash started coming on. I noticed a different feel when i drive now. I dont know if its electrical steering or what. Its the BRAKE, ABS, A TIRE, and A Car with Swerve Lines... I dont feel safe when me and my kids are in truck. One time i was driving and it said i was going 99 but was actually going 45. Also it says there are 4 RECALLS ON THIS MODEL but when i put my VIN its says i have no unrepaired recalls. THAT IS FALSE! THE RECALLS LOOK LIKE SOME OF THE RPOBLEMS MY VEHICLE IS HAVING. I dont know whats going on but for my kids safety im gone need it handled and fixed!
Mfg Campaign: 11466579
Recall Date: May 29, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The AWD light keeps flashing and it’s making my car jerk and not able to drive it. I have 3 kids and can’t be driving it and get stuck on the side of the road.
Corrective Action:
The AWD light keeps flashing and it’s making my car jerk and not able to drive it. I have 3 kids and can’t be driving it and get stuck on the side of the road.
Additional Notes:
The AWD light keeps flashing and it’s making my car jerk and not able to drive it. I have 3 kids and can’t be driving it and get stuck on the side of the road.
Mfg Campaign: 11466009
Recall Date: May 24, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Sometimes when I turn my car on the front screen won’t turn on it will stay black, when I go to back up my rear view camera won’t work, sometimes my two front windows won’t roll down, my defroster won’t turn on in the front, my blowers used to work where I was able to switch them to defrost, just face, or feet but it’s just stuck on one setting and my passenger side blows hot air when the AC is on. In winter it’s hard to see out my front window even when I let the car warm up, it will fog up while I’m driving and it causes me not to see and could potentially cause a major accident, also in the summertime when I need the AC for my children and it’s not working properly can effect them as well, my car definitely should be on the recall list for several things that have been recalled, I feel unsafe to drive it especially with my babies in the car. It’s my only transportation for anything! Along side with my AWD light flickering on and off and causing my car to slow down and not accelerate, it feels like it’s going to stall and would not be good in the middle of traffic.
Corrective Action:
Sometimes when I turn my car on the front screen won’t turn on it will stay black, when I go to back up my rear view camera won’t work, sometimes my two front windows won’t roll down, my defroster won’t turn on in the front, my blowers used to work where I was able to switch them to defrost, just face, or feet but it’s just stuck on one setting and my passenger side blows hot air when the AC is on. In winter it’s hard to see out my front window even when I let the car warm up, it will fog up while I’m driving and it causes me not to see and could potentially cause a major accident, also in the summertime when I need the AC for my children and it’s not working properly can effect them as well, my car definitely should be on the recall list for several things that have been recalled, I feel unsafe to drive it especially with my babies in the car. It’s my only transportation for anything! Along side with my AWD light flickering on and off and causing my car to slow down and not accelerate, it feels like it’s going to stall and would not be good in the middle of traffic.
Additional Notes:
Sometimes when I turn my car on the front screen won’t turn on it will stay black, when I go to back up my rear view camera won’t work, sometimes my two front windows won’t roll down, my defroster won’t turn on in the front, my blowers used to work where I was able to switch them to defrost, just face, or feet but it’s just stuck on one setting and my passenger side blows hot air when the AC is on. In winter it’s hard to see out my front window even when I let the car warm up, it will fog up while I’m driving and it causes me not to see and could potentially cause a major accident, also in the summertime when I need the AC for my children and it’s not working properly can effect them as well, my car definitely should be on the recall list for several things that have been recalled, I feel unsafe to drive it especially with my babies in the car. It’s my only transportation for anything! Along side with my AWD light flickering on and off and causing my car to slow down and not accelerate, it feels like it’s going to stall and would not be good in the middle of traffic.
Mfg Campaign: 11466012
Recall Date: May 24, 2022
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Sometimes when I turn my car on the front screen won’t turn on it will stay black, when I go to back up my rear view camera won’t work, sometimes my two front windows won’t roll down, my defroster won’t turn on in the front, my blowers used to work where I was able to switch them to defrost, just face, or feet but it’s just stuck on one setting and my passenger side blows hot air when the AC is on. In winter it’s hard to see out my front window even when I let the car warm up, it will fog up while I’m driving and it causes me not to see and could potentially cause a major accident, also in the summertime when I need the AC for my children and it’s not working properly can effect them as well, my car definitely should be on the recall list for several things that have been recalled, I feel unsafe to drive it especially with my babies in the car. It’s my only transportation for anything! Along side with my AWD light flickering on and off and causing my car to slow down and not accelerate, it feels like it’s going to stall and would not be good in the middle of traffic.
Corrective Action:
Sometimes when I turn my car on the front screen won’t turn on it will stay black, when I go to back up my rear view camera won’t work, sometimes my two front windows won’t roll down, my defroster won’t turn on in the front, my blowers used to work where I was able to switch them to defrost, just face, or feet but it’s just stuck on one setting and my passenger side blows hot air when the AC is on. In winter it’s hard to see out my front window even when I let the car warm up, it will fog up while I’m driving and it causes me not to see and could potentially cause a major accident, also in the summertime when I need the AC for my children and it’s not working properly can effect them as well, my car definitely should be on the recall list for several things that have been recalled, I feel unsafe to drive it especially with my babies in the car. It’s my only transportation for anything! Along side with my AWD light flickering on and off and causing my car to slow down and not accelerate, it feels like it’s going to stall and would not be good in the middle of traffic.
Additional Notes:
Sometimes when I turn my car on the front screen won’t turn on it will stay black, when I go to back up my rear view camera won’t work, sometimes my two front windows won’t roll down, my defroster won’t turn on in the front, my blowers used to work where I was able to switch them to defrost, just face, or feet but it’s just stuck on one setting and my passenger side blows hot air when the AC is on. In winter it’s hard to see out my front window even when I let the car warm up, it will fog up while I’m driving and it causes me not to see and could potentially cause a major accident, also in the summertime when I need the AC for my children and it’s not working properly can effect them as well, my car definitely should be on the recall list for several things that have been recalled, I feel unsafe to drive it especially with my babies in the car. It’s my only transportation for anything! Along side with my AWD light flickering on and off and causing my car to slow down and not accelerate, it feels like it’s going to stall and would not be good in the middle of traffic.
Mfg Campaign: 11466012
Recall Date: May 24, 2022
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
Sometimes when I turn my car on the front screen won’t turn on it will stay black, when I go to back up my rear view camera won’t work, sometimes my two front windows won’t roll down, my defroster won’t turn on in the front, my blowers used to work where I was able to switch them to defrost, just face, or feet but it’s just stuck on one setting and my passenger side blows hot air when the AC is on. In winter it’s hard to see out my front window even when I let the car warm up, it will fog up while I’m driving and it causes me not to see and could potentially cause a major accident, also in the summertime when I need the AC for my children and it’s not working properly can effect them as well, my car definitely should be on the recall list for several things that have been recalled, I feel unsafe to drive it especially with my babies in the car. It’s my only transportation for anything! Along side with my AWD light flickering on and off and causing my car to slow down and not accelerate, it feels like it’s going to stall and would not be good in the middle of traffic.
Corrective Action:
Sometimes when I turn my car on the front screen won’t turn on it will stay black, when I go to back up my rear view camera won’t work, sometimes my two front windows won’t roll down, my defroster won’t turn on in the front, my blowers used to work where I was able to switch them to defrost, just face, or feet but it’s just stuck on one setting and my passenger side blows hot air when the AC is on. In winter it’s hard to see out my front window even when I let the car warm up, it will fog up while I’m driving and it causes me not to see and could potentially cause a major accident, also in the summertime when I need the AC for my children and it’s not working properly can effect them as well, my car definitely should be on the recall list for several things that have been recalled, I feel unsafe to drive it especially with my babies in the car. It’s my only transportation for anything! Along side with my AWD light flickering on and off and causing my car to slow down and not accelerate, it feels like it’s going to stall and would not be good in the middle of traffic.
Additional Notes:
Sometimes when I turn my car on the front screen won’t turn on it will stay black, when I go to back up my rear view camera won’t work, sometimes my two front windows won’t roll down, my defroster won’t turn on in the front, my blowers used to work where I was able to switch them to defrost, just face, or feet but it’s just stuck on one setting and my passenger side blows hot air when the AC is on. In winter it’s hard to see out my front window even when I let the car warm up, it will fog up while I’m driving and it causes me not to see and could potentially cause a major accident, also in the summertime when I need the AC for my children and it’s not working properly can effect them as well, my car definitely should be on the recall list for several things that have been recalled, I feel unsafe to drive it especially with my babies in the car. It’s my only transportation for anything! Along side with my AWD light flickering on and off and causing my car to slow down and not accelerate, it feels like it’s going to stall and would not be good in the middle of traffic.
Mfg Campaign: 11466012
Recall Date: May 24, 2022
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
The drivers side seatbelt is coming unlatched while operating the vehicle. This happens sometimes with very little tension and almost always when a more sudden stop is needed. I have researched online and this appears to be a recurring problem with this vehicle specifically. I attempted to have it repaired but the cost was over $700 which I am completely unable to afford. In my opinion, an item as essential as this should not so easily malfunction and should be required to be repaired by the manufacturer immediately since it is clearly a problem had by many others.
Corrective Action:
The drivers side seatbelt is coming unlatched while operating the vehicle. This happens sometimes with very little tension and almost always when a more sudden stop is needed. I have researched online and this appears to be a recurring problem with this vehicle specifically. I attempted to have it repaired but the cost was over $700 which I am completely unable to afford. In my opinion, an item as essential as this should not so easily malfunction and should be required to be repaired by the manufacturer immediately since it is clearly a problem had by many others.
Additional Notes:
The drivers side seatbelt is coming unlatched while operating the vehicle. This happens sometimes with very little tension and almost always when a more sudden stop is needed. I have researched online and this appears to be a recurring problem with this vehicle specifically. I attempted to have it repaired but the cost was over $700 which I am completely unable to afford. In my opinion, an item as essential as this should not so easily malfunction and should be required to be repaired by the manufacturer immediately since it is clearly a problem had by many others.
Mfg Campaign: 11465826
Recall Date: May 23, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Unknown: my vehicle driver side carpet gets, my heat comes on by itself constantly my check engine light comes on and off and sometimes my acceleration and braking doesn't match or lineup at times when I brake/ slow down and then get back on the gas it doesn't register or pick up on breaking and slowing down a lot of dodge journey's have these same issues according to online reviews
Corrective Action:
Unknown: my vehicle driver side carpet gets, my heat comes on by itself constantly my check engine light comes on and off and sometimes my acceleration and braking doesn't match or lineup at times when I brake/ slow down and then get back on the gas it doesn't register or pick up on breaking and slowing down a lot of dodge journey's have these same issues according to online reviews
Additional Notes:
Unknown: my vehicle driver side carpet gets, my heat comes on by itself constantly my check engine light comes on and off and sometimes my acceleration and braking doesn't match or lineup at times when I brake/ slow down and then get back on the gas it doesn't register or pick up on breaking and slowing down a lot of dodge journey's have these same issues according to online reviews
Mfg Campaign: 11463087
Recall Date: May 2, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Unknown: my vehicle driver side carpet gets, my heat comes on by itself constantly my check engine light comes on and off and sometimes my acceleration and braking doesn't match or lineup at times when I brake/ slow down and then get back on the gas it doesn't register or pick up on breaking and slowing down a lot of dodge journey's have these same issues according to online reviews
Corrective Action:
Unknown: my vehicle driver side carpet gets, my heat comes on by itself constantly my check engine light comes on and off and sometimes my acceleration and braking doesn't match or lineup at times when I brake/ slow down and then get back on the gas it doesn't register or pick up on breaking and slowing down a lot of dodge journey's have these same issues according to online reviews
Additional Notes:
Unknown: my vehicle driver side carpet gets, my heat comes on by itself constantly my check engine light comes on and off and sometimes my acceleration and braking doesn't match or lineup at times when I brake/ slow down and then get back on the gas it doesn't register or pick up on breaking and slowing down a lot of dodge journey's have these same issues according to online reviews
Mfg Campaign: 11463087
Recall Date: May 2, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Dodge Journey. The contact stated while driving approximately 45 MPH, the accelerator pedal was depressed and the contact felt a loss of power. The contact stated that the vehicle started to decelerate and eventually stopped. The contact stated he did not notice any warning lights being illuminated. The contact pulled off the highway safely and had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the failure was related to NHTSA Campaign Number: 16V461000 (Power Train). The contact had the vehicle towed to a dealer who informed her that there was no recall on the vehicle. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 143,069.
Corrective Action:
The contact owns a 2016 Dodge Journey. The contact stated while driving approximately 45 MPH, the accelerator pedal was depressed and the contact felt a loss of power. The contact stated that the vehicle started to decelerate and eventually stopped. The contact stated he did not notice any warning lights being illuminated. The contact pulled off the highway safely and had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the failure was related to NHTSA Campaign Number: 16V461000 (Power Train). The contact had the vehicle towed to a dealer who informed her that there was no recall on the vehicle. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 143,069.
Additional Notes:
The contact owns a 2016 Dodge Journey. The contact stated while driving approximately 45 MPH, the accelerator pedal was depressed and the contact felt a loss of power. The contact stated that the vehicle started to decelerate and eventually stopped. The contact stated he did not notice any warning lights being illuminated. The contact pulled off the highway safely and had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the failure was related to NHTSA Campaign Number: 16V461000 (Power Train). The contact had the vehicle towed to a dealer who informed her that there was no recall on the vehicle. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 143,069.
Mfg Campaign: 11462596
Recall Date: Apr 28, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
For several month my brake light would illuminate when I would hit brakes. Then the ABS light and traction control light also came on. Took it to shop and said it was the electric stability control module and dodge journeys are known for this but it only recalls 2012-2015. Mine is a 2016. Pretty sure it should also be included in the recall, nevertheless they tried to charge me almost $600 to fix, I refused.
Corrective Action:
For several month my brake light would illuminate when I would hit brakes. Then the ABS light and traction control light also came on. Took it to shop and said it was the electric stability control module and dodge journeys are known for this but it only recalls 2012-2015. Mine is a 2016. Pretty sure it should also be included in the recall, nevertheless they tried to charge me almost $600 to fix, I refused.
Additional Notes:
For several month my brake light would illuminate when I would hit brakes. Then the ABS light and traction control light also came on. Took it to shop and said it was the electric stability control module and dodge journeys are known for this but it only recalls 2012-2015. Mine is a 2016. Pretty sure it should also be included in the recall, nevertheless they tried to charge me almost $600 to fix, I refused.
Mfg Campaign: 11461708
Recall Date: Apr 21, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
For several month my brake light would illuminate when I would hit brakes. Then the ABS light and traction control light also came on. Took it to shop and said it was the electric stability control module and dodge journeys are known for this but it only recalls 2012-2015. Mine is a 2016. Pretty sure it should also be included in the recall, nevertheless they tried to charge me almost $600 to fix, I refused.
Corrective Action:
For several month my brake light would illuminate when I would hit brakes. Then the ABS light and traction control light also came on. Took it to shop and said it was the electric stability control module and dodge journeys are known for this but it only recalls 2012-2015. Mine is a 2016. Pretty sure it should also be included in the recall, nevertheless they tried to charge me almost $600 to fix, I refused.
Additional Notes:
For several month my brake light would illuminate when I would hit brakes. Then the ABS light and traction control light also came on. Took it to shop and said it was the electric stability control module and dodge journeys are known for this but it only recalls 2012-2015. Mine is a 2016. Pretty sure it should also be included in the recall, nevertheless they tried to charge me almost $600 to fix, I refused.
Mfg Campaign: 11461708
Recall Date: Apr 21, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Headlights keep flickering while driving and park on high beams and low beams
Corrective Action:
Headlights keep flickering while driving and park on high beams and low beams
Additional Notes:
Headlights keep flickering while driving and park on high beams and low beams
Mfg Campaign: 11458482
Recall Date: Mar 27, 2022
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Headlights keep flickering while driving and park on high beams and low beams
Corrective Action:
Headlights keep flickering while driving and park on high beams and low beams
Additional Notes:
Headlights keep flickering while driving and park on high beams and low beams
Mfg Campaign: 11458482
Recall Date: Mar 27, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Dodge Journey. The contact stated that while driving at approximately 47 - 50 MPH, the vehicle would not shift above the second gear and hesitated to accelerate. The vehicle was taken to an independent mechanic and diagnosed with transmission pump and torque converter failure. The mechanic informed the contact that the transmission pump needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train) however, the VIN was not included. The failure mileage was 82,850.
Corrective Action:
The contact owns a 2016 Dodge Journey. The contact stated that while driving at approximately 47 - 50 MPH, the vehicle would not shift above the second gear and hesitated to accelerate. The vehicle was taken to an independent mechanic and diagnosed with transmission pump and torque converter failure. The mechanic informed the contact that the transmission pump needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train) however, the VIN was not included. The failure mileage was 82,850.
Additional Notes:
The contact owns a 2016 Dodge Journey. The contact stated that while driving at approximately 47 - 50 MPH, the vehicle would not shift above the second gear and hesitated to accelerate. The vehicle was taken to an independent mechanic and diagnosed with transmission pump and torque converter failure. The mechanic informed the contact that the transmission pump needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train) however, the VIN was not included. The failure mileage was 82,850.
Mfg Campaign: 11458364
Recall Date: Mar 25, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I was driving on the highway and the RPM’s started going up and down like crazy and it wouldn’t excel past 25. This happened for two miles and then I stopped at a stop light, when it turned green, I went to go and it would only reverse. Even when in drive. I had to turn the car off and back on to slowly get over to the side of the road.
Corrective Action:
I was driving on the highway and the RPM’s started going up and down like crazy and it wouldn’t excel past 25. This happened for two miles and then I stopped at a stop light, when it turned green, I went to go and it would only reverse. Even when in drive. I had to turn the car off and back on to slowly get over to the side of the road.
Additional Notes:
I was driving on the highway and the RPM’s started going up and down like crazy and it wouldn’t excel past 25. This happened for two miles and then I stopped at a stop light, when it turned green, I went to go and it would only reverse. Even when in drive. I had to turn the car off and back on to slowly get over to the side of the road.
Mfg Campaign: 11457812
Recall Date: Mar 22, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Vehicle stalling and but won't cut off. Left us in the middle of the highway. Is a problem with other vehicles like mine. But doesn't have the recall check engine light came on but went back off
Corrective Action:
Vehicle stalling and but won't cut off. Left us in the middle of the highway. Is a problem with other vehicles like mine. But doesn't have the recall check engine light came on but went back off
Additional Notes:
Vehicle stalling and but won't cut off. Left us in the middle of the highway. Is a problem with other vehicles like mine. But doesn't have the recall check engine light came on but went back off
Mfg Campaign: 11456558
Recall Date: Mar 14, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle stalling and but won't cut off. Left us in the middle of the highway. Is a problem with other vehicles like mine. But doesn't have the recall check engine light came on but went back off
Corrective Action:
Vehicle stalling and but won't cut off. Left us in the middle of the highway. Is a problem with other vehicles like mine. But doesn't have the recall check engine light came on but went back off
Additional Notes:
Vehicle stalling and but won't cut off. Left us in the middle of the highway. Is a problem with other vehicles like mine. But doesn't have the recall check engine light came on but went back off
Mfg Campaign: 11456558
Recall Date: Mar 14, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
my daughter bought a 2016 Dodge Journey SXT new from the dealership. The following have been replaced: Head, Camshaft, four times position sensor A&B & the Radiator Fin Neck. That was $2000. that didn't fix all of the problems so it went to the Dealership. They swore to my daughter & husband that it was the Camshaft sensor failing, wiring harness failing, it had a break in a wire and 1 sensor had a high resistance and another sensor had NO resistance. They quoted us $1750. and that it would fix the problem. Now after 3 weeks they say that wasn't the problem and that it was going to cost another couple of thousands of dollars. There was a important safety recall for 2016 Dodge Journeys on the crankshaft sensor &/or camshaft electrical connector terminal, which says it could cause a crash from the engine stalling while driving. They say it was certain Dodge Journey, Jeep Compass & Jeep Patriot. Vehicles manufactured May 9, 2016 to July 15, 2016 that was a Manufacturer Recall S89(Also, NHTSA safety recall # 16V907000 crankshaft or camshaft sensor, causing engine to stall) I've seen other people with the same problem. Not to mention the dealership is now saying there's a part they need and have no way of getting. WOW so we owe them almost 2K and they really don't know what the problem is. My daughter is a single mother of 2 and can't not have a car. She still makes payments on the Journey the dealership has. How can a business cover one vehicle for the same issue another is having??? That's total crap!! Either fix it under the recall for free or get her out of the vehicle without going upside down... Why should someone have to argue when you know that this problem exists??? It's hard enough these days & dealerships don't care they just want to blame you for the problem and continue to rack up for fixing something that should be covered, & that you cant get a part that the car needs? That one still stumps me, how can you not get a part for your own product?
Corrective Action:
my daughter bought a 2016 Dodge Journey SXT new from the dealership. The following have been replaced: Head, Camshaft, four times position sensor A&B & the Radiator Fin Neck. That was $2000. that didn't fix all of the problems so it went to the Dealership. They swore to my daughter & husband that it was the Camshaft sensor failing, wiring harness failing, it had a break in a wire and 1 sensor had a high resistance and another sensor had NO resistance. They quoted us $1750. and that it would fix the problem. Now after 3 weeks they say that wasn't the problem and that it was going to cost another couple of thousands of dollars. There was a important safety recall for 2016 Dodge Journeys on the crankshaft sensor &/or camshaft electrical connector terminal, which says it could cause a crash from the engine stalling while driving. They say it was certain Dodge Journey, Jeep Compass & Jeep Patriot. Vehicles manufactured May 9, 2016 to July 15, 2016 that was a Manufacturer Recall S89(Also, NHTSA safety recall # 16V907000 crankshaft or camshaft sensor, causing engine to stall) I've seen other people with the same problem. Not to mention the dealership is now saying there's a part they need and have no way of getting. WOW so we owe them almost 2K and they really don't know what the problem is. My daughter is a single mother of 2 and can't not have a car. She still makes payments on the Journey the dealership has. How can a business cover one vehicle for the same issue another is having??? That's total crap!! Either fix it under the recall for free or get her out of the vehicle without going upside down... Why should someone have to argue when you know that this problem exists??? It's hard enough these days & dealerships don't care they just want to blame you for the problem and continue to rack up for fixing something that should be covered, & that you cant get a part that the car needs? That one still stumps me, how can you not get a part for your own product?
Additional Notes:
my daughter bought a 2016 Dodge Journey SXT new from the dealership. The following have been replaced: Head, Camshaft, four times position sensor A&B & the Radiator Fin Neck. That was $2000. that didn't fix all of the problems so it went to the Dealership. They swore to my daughter & husband that it was the Camshaft sensor failing, wiring harness failing, it had a break in a wire and 1 sensor had a high resistance and another sensor had NO resistance. They quoted us $1750. and that it would fix the problem. Now after 3 weeks they say that wasn't the problem and that it was going to cost another couple of thousands of dollars. There was a important safety recall for 2016 Dodge Journeys on the crankshaft sensor &/or camshaft electrical connector terminal, which says it could cause a crash from the engine stalling while driving. They say it was certain Dodge Journey, Jeep Compass & Jeep Patriot. Vehicles manufactured May 9, 2016 to July 15, 2016 that was a Manufacturer Recall S89(Also, NHTSA safety recall # 16V907000 crankshaft or camshaft sensor, causing engine to stall) I've seen other people with the same problem. Not to mention the dealership is now saying there's a part they need and have no way of getting. WOW so we owe them almost 2K and they really don't know what the problem is. My daughter is a single mother of 2 and can't not have a car. She still makes payments on the Journey the dealership has. How can a business cover one vehicle for the same issue another is having??? That's total crap!! Either fix it under the recall for free or get her out of the vehicle without going upside down... Why should someone have to argue when you know that this problem exists??? It's hard enough these days & dealerships don't care they just want to blame you for the problem and continue to rack up for fixing something that should be covered, & that you cant get a part that the car needs? That one still stumps me, how can you not get a part for your own product?
Mfg Campaign: 11447173
Recall Date: Jan 12, 2022
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
Passenger side head rest popped out while driving. When it popped there was also a loud noise.
Corrective Action:
Passenger side head rest popped out while driving. When it popped there was also a loud noise.
Additional Notes:
Passenger side head rest popped out while driving. When it popped there was also a loud noise.
Mfg Campaign: 11447010
Recall Date: Jan 11, 2022
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