Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Journey, Jeep Compass, and Jeep Patriot vehicles manufactured May 9, 2016, to July 15, 2016. The crankshaft or camshaft sensor may only work intermittently, causing the engine to stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S89
Recall Date: Dec 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S44
Recall Date: Jun 24, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S08
Recall Date: May 6, 2016
Consumer Complaints
575 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
While driving my dodge journey 2016 crossroad plus my engine started to hesitate when giving it throttle pressure to accelerate and when attempting to accelerate it decreased in speed and would in then cut power to speed up and then gain it back rapidly going into high rpm’s vehicle would then slow down on highway causing a huge safety risk for myself and others on the interstate
Corrective Action:
While driving my dodge journey 2016 crossroad plus my engine started to hesitate when giving it throttle pressure to accelerate and when attempting to accelerate it decreased in speed and would in then cut power to speed up and then gain it back rapidly going into high rpm’s vehicle would then slow down on highway causing a huge safety risk for myself and others on the interstate
Additional Notes:
While driving my dodge journey 2016 crossroad plus my engine started to hesitate when giving it throttle pressure to accelerate and when attempting to accelerate it decreased in speed and would in then cut power to speed up and then gain it back rapidly going into high rpm’s vehicle would then slow down on highway causing a huge safety risk for myself and others on the interstate
Mfg Campaign: 11516144
Recall Date: Apr 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
While driving my dodge journey 2016 crossroad plus my engine started to hesitate when giving it throttle pressure to accelerate and when attempting to accelerate it decreased in speed and would in then cut power to speed up and then gain it back rapidly going into high rpm’s vehicle would then slow down on highway causing a huge safety risk for myself and others on the interstate
Corrective Action:
While driving my dodge journey 2016 crossroad plus my engine started to hesitate when giving it throttle pressure to accelerate and when attempting to accelerate it decreased in speed and would in then cut power to speed up and then gain it back rapidly going into high rpm’s vehicle would then slow down on highway causing a huge safety risk for myself and others on the interstate
Additional Notes:
While driving my dodge journey 2016 crossroad plus my engine started to hesitate when giving it throttle pressure to accelerate and when attempting to accelerate it decreased in speed and would in then cut power to speed up and then gain it back rapidly going into high rpm’s vehicle would then slow down on highway causing a huge safety risk for myself and others on the interstate
Mfg Campaign: 11516144
Recall Date: Apr 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving my dodge journey 2016 crossroad plus my engine started to hesitate when giving it throttle pressure to accelerate and when attempting to accelerate it decreased in speed and would in then cut power to speed up and then gain it back rapidly going into high rpm’s vehicle would then slow down on highway causing a huge safety risk for myself and others on the interstate
Corrective Action:
While driving my dodge journey 2016 crossroad plus my engine started to hesitate when giving it throttle pressure to accelerate and when attempting to accelerate it decreased in speed and would in then cut power to speed up and then gain it back rapidly going into high rpm’s vehicle would then slow down on highway causing a huge safety risk for myself and others on the interstate
Additional Notes:
While driving my dodge journey 2016 crossroad plus my engine started to hesitate when giving it throttle pressure to accelerate and when attempting to accelerate it decreased in speed and would in then cut power to speed up and then gain it back rapidly going into high rpm’s vehicle would then slow down on highway causing a huge safety risk for myself and others on the interstate
Mfg Campaign: 11516144
Recall Date: Apr 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Headrest came undone when moving seat to vacuum under seat. It is loose and cannot be repaired. I saw there are issues with this same headrest that were recalled on the previous model year. We do not have an active recall, but this is a safety issue as the headrest is just precariously sitting atop two metal bars.
Corrective Action:
Headrest came undone when moving seat to vacuum under seat. It is loose and cannot be repaired. I saw there are issues with this same headrest that were recalled on the previous model year. We do not have an active recall, but this is a safety issue as the headrest is just precariously sitting atop two metal bars.
Additional Notes:
Headrest came undone when moving seat to vacuum under seat. It is loose and cannot be repaired. I saw there are issues with this same headrest that were recalled on the previous model year. We do not have an active recall, but this is a safety issue as the headrest is just precariously sitting atop two metal bars.
Mfg Campaign: 11512684
Recall Date: Mar 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving on the highway and my car started to jerk when I accelerated and hit the brakes. I pulled over to see what was wrong with the car. It hesitated to start back up and when it did it stalled. My ESC light came on and my engine light came on before I pulled over. I was stuck on the side of a busy highway with a car that almost caused an accident when it jerked. Took the car to AutoZone for a diagnostics check and got 3 error codes, P0344, P0128, and C121C-00. Was informed that there are similar issues being reported about cars of the same year, make, and model that was not included in a 2016-2017 recall and that there is an open investigation referring to the camshaft sensor being intermittent (Code P0344). There was no other warning lights on the dashboard. All the lights came on at the same time.
Corrective Action:
I was driving on the highway and my car started to jerk when I accelerated and hit the brakes. I pulled over to see what was wrong with the car. It hesitated to start back up and when it did it stalled. My ESC light came on and my engine light came on before I pulled over. I was stuck on the side of a busy highway with a car that almost caused an accident when it jerked. Took the car to AutoZone for a diagnostics check and got 3 error codes, P0344, P0128, and C121C-00. Was informed that there are similar issues being reported about cars of the same year, make, and model that was not included in a 2016-2017 recall and that there is an open investigation referring to the camshaft sensor being intermittent (Code P0344). There was no other warning lights on the dashboard. All the lights came on at the same time.
Additional Notes:
I was driving on the highway and my car started to jerk when I accelerated and hit the brakes. I pulled over to see what was wrong with the car. It hesitated to start back up and when it did it stalled. My ESC light came on and my engine light came on before I pulled over. I was stuck on the side of a busy highway with a car that almost caused an accident when it jerked. Took the car to AutoZone for a diagnostics check and got 3 error codes, P0344, P0128, and C121C-00. Was informed that there are similar issues being reported about cars of the same year, make, and model that was not included in a 2016-2017 recall and that there is an open investigation referring to the camshaft sensor being intermittent (Code P0344). There was no other warning lights on the dashboard. All the lights came on at the same time.
Mfg Campaign: 11511152
Recall Date: Mar 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was driving on the highway and my car started to jerk when I accelerated and hit the brakes. I pulled over to see what was wrong with the car. It hesitated to start back up and when it did it stalled. My ESC light came on and my engine light came on before I pulled over. I was stuck on the side of a busy highway with a car that almost caused an accident when it jerked. Took the car to AutoZone for a diagnostics check and got 3 error codes, P0344, P0128, and C121C-00. Was informed that there are similar issues being reported about cars of the same year, make, and model that was not included in a 2016-2017 recall and that there is an open investigation referring to the camshaft sensor being intermittent (Code P0344). There was no other warning lights on the dashboard. All the lights came on at the same time.
Corrective Action:
I was driving on the highway and my car started to jerk when I accelerated and hit the brakes. I pulled over to see what was wrong with the car. It hesitated to start back up and when it did it stalled. My ESC light came on and my engine light came on before I pulled over. I was stuck on the side of a busy highway with a car that almost caused an accident when it jerked. Took the car to AutoZone for a diagnostics check and got 3 error codes, P0344, P0128, and C121C-00. Was informed that there are similar issues being reported about cars of the same year, make, and model that was not included in a 2016-2017 recall and that there is an open investigation referring to the camshaft sensor being intermittent (Code P0344). There was no other warning lights on the dashboard. All the lights came on at the same time.
Additional Notes:
I was driving on the highway and my car started to jerk when I accelerated and hit the brakes. I pulled over to see what was wrong with the car. It hesitated to start back up and when it did it stalled. My ESC light came on and my engine light came on before I pulled over. I was stuck on the side of a busy highway with a car that almost caused an accident when it jerked. Took the car to AutoZone for a diagnostics check and got 3 error codes, P0344, P0128, and C121C-00. Was informed that there are similar issues being reported about cars of the same year, make, and model that was not included in a 2016-2017 recall and that there is an open investigation referring to the camshaft sensor being intermittent (Code P0344). There was no other warning lights on the dashboard. All the lights came on at the same time.
Mfg Campaign: 11511152
Recall Date: Mar 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I was driving on the highway and my car started to jerk when I accelerated and hit the brakes. I pulled over to see what was wrong with the car. It hesitated to start back up and when it did it stalled. My ESC light came on and my engine light came on before I pulled over. I was stuck on the side of a busy highway with a car that almost caused an accident when it jerked. Took the car to AutoZone for a diagnostics check and got 3 error codes, P0344, P0128, and C121C-00. Was informed that there are similar issues being reported about cars of the same year, make, and model that was not included in a 2016-2017 recall and that there is an open investigation referring to the camshaft sensor being intermittent (Code P0344). There was no other warning lights on the dashboard. All the lights came on at the same time.
Corrective Action:
I was driving on the highway and my car started to jerk when I accelerated and hit the brakes. I pulled over to see what was wrong with the car. It hesitated to start back up and when it did it stalled. My ESC light came on and my engine light came on before I pulled over. I was stuck on the side of a busy highway with a car that almost caused an accident when it jerked. Took the car to AutoZone for a diagnostics check and got 3 error codes, P0344, P0128, and C121C-00. Was informed that there are similar issues being reported about cars of the same year, make, and model that was not included in a 2016-2017 recall and that there is an open investigation referring to the camshaft sensor being intermittent (Code P0344). There was no other warning lights on the dashboard. All the lights came on at the same time.
Additional Notes:
I was driving on the highway and my car started to jerk when I accelerated and hit the brakes. I pulled over to see what was wrong with the car. It hesitated to start back up and when it did it stalled. My ESC light came on and my engine light came on before I pulled over. I was stuck on the side of a busy highway with a car that almost caused an accident when it jerked. Took the car to AutoZone for a diagnostics check and got 3 error codes, P0344, P0128, and C121C-00. Was informed that there are similar issues being reported about cars of the same year, make, and model that was not included in a 2016-2017 recall and that there is an open investigation referring to the camshaft sensor being intermittent (Code P0344). There was no other warning lights on the dashboard. All the lights came on at the same time.
Mfg Campaign: 11511152
Recall Date: Mar 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
While driving as I increased speed it seems that the trans would slip. Also several times it actually lost power for a second before regaining composure. But today all this occurred and when I came to a traffic light , suddenly the car shutdown. I was able to turn it back on again, but I believe these occurrences are happening with regard to a recall regarding the transmission pump. One that I never received info about in 2016. If I had I probably wouldn't be reporting this.
Corrective Action:
While driving as I increased speed it seems that the trans would slip. Also several times it actually lost power for a second before regaining composure. But today all this occurred and when I came to a traffic light , suddenly the car shutdown. I was able to turn it back on again, but I believe these occurrences are happening with regard to a recall regarding the transmission pump. One that I never received info about in 2016. If I had I probably wouldn't be reporting this.
Additional Notes:
While driving as I increased speed it seems that the trans would slip. Also several times it actually lost power for a second before regaining composure. But today all this occurred and when I came to a traffic light , suddenly the car shutdown. I was able to turn it back on again, but I believe these occurrences are happening with regard to a recall regarding the transmission pump. One that I never received info about in 2016. If I had I probably wouldn't be reporting this.
Mfg Campaign: 11509214
Recall Date: Feb 26, 2023
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
Airbags didn't deploy in head on collision and break system has a defect in the abs module
Corrective Action:
Airbags didn't deploy in head on collision and break system has a defect in the abs module
Additional Notes:
Airbags didn't deploy in head on collision and break system has a defect in the abs module
Mfg Campaign: 11503536
Recall Date: Jan 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Airbags didn't deploy in head on collision and break system has a defect in the abs module
Corrective Action:
Airbags didn't deploy in head on collision and break system has a defect in the abs module
Additional Notes:
Airbags didn't deploy in head on collision and break system has a defect in the abs module
Mfg Campaign: 11503536
Recall Date: Jan 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Dodge Journey. The contact stated while driving 70 MPH, the vehicle hesitated upon the depression of the accelerator pedal. The vehicle entered LIMP Mode with the check engine warning light illuminated. The contact initially took the vehicle to an independent mechanic who diagnosed the vehicle with a shift solenoid defect related to the engine control module (ECM). The contact took the vehicle to several other independent mechanics and was informed that the transmission needed to be replaced. The contact then received notification of NHTSA Campaign Number: 18V332000 (Electrical System, Vehicle Speed Control) which she linked to the failure. The dealer and the manufacturer were notified of the failure and the contact was informed that the software update would be covered under recall; however, any additional repairs would be paid out of pocket. The vehicle was not yet repaired. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2016 Dodge Journey. The contact stated while driving 70 MPH, the vehicle hesitated upon the depression of the accelerator pedal. The vehicle entered LIMP Mode with the check engine warning light illuminated. The contact initially took the vehicle to an independent mechanic who diagnosed the vehicle with a shift solenoid defect related to the engine control module (ECM). The contact took the vehicle to several other independent mechanics and was informed that the transmission needed to be replaced. The contact then received notification of NHTSA Campaign Number: 18V332000 (Electrical System, Vehicle Speed Control) which she linked to the failure. The dealer and the manufacturer were notified of the failure and the contact was informed that the software update would be covered under recall; however, any additional repairs would be paid out of pocket. The vehicle was not yet repaired. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2016 Dodge Journey. The contact stated while driving 70 MPH, the vehicle hesitated upon the depression of the accelerator pedal. The vehicle entered LIMP Mode with the check engine warning light illuminated. The contact initially took the vehicle to an independent mechanic who diagnosed the vehicle with a shift solenoid defect related to the engine control module (ECM). The contact took the vehicle to several other independent mechanics and was informed that the transmission needed to be replaced. The contact then received notification of NHTSA Campaign Number: 18V332000 (Electrical System, Vehicle Speed Control) which she linked to the failure. The dealer and the manufacturer were notified of the failure and the contact was informed that the software update would be covered under recall; however, any additional repairs would be paid out of pocket. The vehicle was not yet repaired. The failure mileage was approximately 100,000.
Mfg Campaign: 11502476
Recall Date: Jan 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2016 Dodge Journey. The contact stated while driving 70 MPH, the vehicle hesitated upon the depression of the accelerator pedal. The vehicle entered LIMP Mode with the check engine warning light illuminated. The contact initially took the vehicle to an independent mechanic who diagnosed the vehicle with a shift solenoid defect related to the engine control module (ECM). The contact took the vehicle to several other independent mechanics and was informed that the transmission needed to be replaced. The contact then received notification of NHTSA Campaign Number: 18V332000 (Electrical System, Vehicle Speed Control) which she linked to the failure. The dealer and the manufacturer were notified of the failure and the contact was informed that the software update would be covered under recall; however, any additional repairs would be paid out of pocket. The vehicle was not yet repaired. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2016 Dodge Journey. The contact stated while driving 70 MPH, the vehicle hesitated upon the depression of the accelerator pedal. The vehicle entered LIMP Mode with the check engine warning light illuminated. The contact initially took the vehicle to an independent mechanic who diagnosed the vehicle with a shift solenoid defect related to the engine control module (ECM). The contact took the vehicle to several other independent mechanics and was informed that the transmission needed to be replaced. The contact then received notification of NHTSA Campaign Number: 18V332000 (Electrical System, Vehicle Speed Control) which she linked to the failure. The dealer and the manufacturer were notified of the failure and the contact was informed that the software update would be covered under recall; however, any additional repairs would be paid out of pocket. The vehicle was not yet repaired. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2016 Dodge Journey. The contact stated while driving 70 MPH, the vehicle hesitated upon the depression of the accelerator pedal. The vehicle entered LIMP Mode with the check engine warning light illuminated. The contact initially took the vehicle to an independent mechanic who diagnosed the vehicle with a shift solenoid defect related to the engine control module (ECM). The contact took the vehicle to several other independent mechanics and was informed that the transmission needed to be replaced. The contact then received notification of NHTSA Campaign Number: 18V332000 (Electrical System, Vehicle Speed Control) which she linked to the failure. The dealer and the manufacturer were notified of the failure and the contact was informed that the software update would be covered under recall; however, any additional repairs would be paid out of pocket. The vehicle was not yet repaired. The failure mileage was approximately 100,000.
Mfg Campaign: 11502476
Recall Date: Jan 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When you change to park reverse drive there's a loud noise. When you put in drive and start driving it doesn't move and sounds like it's in park or neutral. I have pulled out in traffic and it has done this four times now
Corrective Action:
When you change to park reverse drive there's a loud noise. When you put in drive and start driving it doesn't move and sounds like it's in park or neutral. I have pulled out in traffic and it has done this four times now
Additional Notes:
When you change to park reverse drive there's a loud noise. When you put in drive and start driving it doesn't move and sounds like it's in park or neutral. I have pulled out in traffic and it has done this four times now
Mfg Campaign: 11501958
Recall Date: Jan 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was on the freeway and all of a sudden these lights came on and my car slowed down to a very dangerous pace and would not accelerate. This is only 2 weeks after getting 2 new tires on it. VEHICLE HAS CODES P2118, P2072, P2112, P2110 AND P2101. ALL CODES DEAL WITH THE With Customer: ELECTRONIC THROTTLE CONTROL SYSTEM AND MOTOR. RECOMMEND TAKE TO A FULL SERVICE SHOP TO HAVE THROTTLE CONTROL SYSTEM LOOKED AT AND INSPECTED, BUT ISSUES DO NOT ARISE BECAUSE OF THE TIRES BEING STALLED. CURRENT LIGHTS ARE FLASHING Electronic SYMBOL, TRACTION CONTROL LIGHT AND TRACTION CONTROL OFF LIGHT. VEHICLE IN LIMP MODE PTS, TRIED TO CLEAR LIGHT TO SEE IF IT WOULD FIX ISSUE BUT AS SOON AS VEHICLE TURNS ON, ALL LIGHTS COME BACK After further investigation, The Journey is going to need the throttle body replaced.
Corrective Action:
I was on the freeway and all of a sudden these lights came on and my car slowed down to a very dangerous pace and would not accelerate. This is only 2 weeks after getting 2 new tires on it. VEHICLE HAS CODES P2118, P2072, P2112, P2110 AND P2101. ALL CODES DEAL WITH THE With Customer: ELECTRONIC THROTTLE CONTROL SYSTEM AND MOTOR. RECOMMEND TAKE TO A FULL SERVICE SHOP TO HAVE THROTTLE CONTROL SYSTEM LOOKED AT AND INSPECTED, BUT ISSUES DO NOT ARISE BECAUSE OF THE TIRES BEING STALLED. CURRENT LIGHTS ARE FLASHING Electronic SYMBOL, TRACTION CONTROL LIGHT AND TRACTION CONTROL OFF LIGHT. VEHICLE IN LIMP MODE PTS, TRIED TO CLEAR LIGHT TO SEE IF IT WOULD FIX ISSUE BUT AS SOON AS VEHICLE TURNS ON, ALL LIGHTS COME BACK After further investigation, The Journey is going to need the throttle body replaced.
Additional Notes:
I was on the freeway and all of a sudden these lights came on and my car slowed down to a very dangerous pace and would not accelerate. This is only 2 weeks after getting 2 new tires on it. VEHICLE HAS CODES P2118, P2072, P2112, P2110 AND P2101. ALL CODES DEAL WITH THE With Customer: ELECTRONIC THROTTLE CONTROL SYSTEM AND MOTOR. RECOMMEND TAKE TO A FULL SERVICE SHOP TO HAVE THROTTLE CONTROL SYSTEM LOOKED AT AND INSPECTED, BUT ISSUES DO NOT ARISE BECAUSE OF THE TIRES BEING STALLED. CURRENT LIGHTS ARE FLASHING Electronic SYMBOL, TRACTION CONTROL LIGHT AND TRACTION CONTROL OFF LIGHT. VEHICLE IN LIMP MODE PTS, TRIED TO CLEAR LIGHT TO SEE IF IT WOULD FIX ISSUE BUT AS SOON AS VEHICLE TURNS ON, ALL LIGHTS COME BACK After further investigation, The Journey is going to need the throttle body replaced.
Mfg Campaign: 11500665
Recall Date: Jan 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
one week ago or so, I was driving, then I notice the needle grade was moving back and forth, car stared to give me beeps sounds if it was over heating. then the engine light came on and is still on, a recall on cam shaft S89 was done 2017. I have no knowledge of this getting done, there got to be some type of shortage going on, because when i drive the car stalls and feels like a stick shift. CAM ECM SENSOR, I was told by my register mechanic. when he tested it for me it it showed that its a shortage in the wire cam going to the ecm sensor. my car has 42,000 miles on it. I'm not a every day driver., since this pandemic. i paid off my car 2018 or 2019 and she is 6 years old. I strongly feel like this gotta be a manufacturing defect. Dealers wanna charge me $265 dollars to do a diagnostic. which I feel like what the hell. So I'm asking for some clarity in 6years doge cars act up like this. Ihave always brought my cars from dodge and drove it over 18years with never a mess like this. I'm a old lady looking for real honest answers. Other then well its time to buy another car
Corrective Action:
one week ago or so, I was driving, then I notice the needle grade was moving back and forth, car stared to give me beeps sounds if it was over heating. then the engine light came on and is still on, a recall on cam shaft S89 was done 2017. I have no knowledge of this getting done, there got to be some type of shortage going on, because when i drive the car stalls and feels like a stick shift. CAM ECM SENSOR, I was told by my register mechanic. when he tested it for me it it showed that its a shortage in the wire cam going to the ecm sensor. my car has 42,000 miles on it. I'm not a every day driver., since this pandemic. i paid off my car 2018 or 2019 and she is 6 years old. I strongly feel like this gotta be a manufacturing defect. Dealers wanna charge me $265 dollars to do a diagnostic. which I feel like what the hell. So I'm asking for some clarity in 6years doge cars act up like this. Ihave always brought my cars from dodge and drove it over 18years with never a mess like this. I'm a old lady looking for real honest answers. Other then well its time to buy another car
Additional Notes:
one week ago or so, I was driving, then I notice the needle grade was moving back and forth, car stared to give me beeps sounds if it was over heating. then the engine light came on and is still on, a recall on cam shaft S89 was done 2017. I have no knowledge of this getting done, there got to be some type of shortage going on, because when i drive the car stalls and feels like a stick shift. CAM ECM SENSOR, I was told by my register mechanic. when he tested it for me it it showed that its a shortage in the wire cam going to the ecm sensor. my car has 42,000 miles on it. I'm not a every day driver., since this pandemic. i paid off my car 2018 or 2019 and she is 6 years old. I strongly feel like this gotta be a manufacturing defect. Dealers wanna charge me $265 dollars to do a diagnostic. which I feel like what the hell. So I'm asking for some clarity in 6years doge cars act up like this. Ihave always brought my cars from dodge and drove it over 18years with never a mess like this. I'm a old lady looking for real honest answers. Other then well its time to buy another car
Mfg Campaign: 11500034
Recall Date: Jan 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
When making a turn and accelerating the gas the vehicle pops. This vehicle is a 1 time owner has 36,385 miles and is the rear differential and electric clutch assembly on rear differential is out. This vehicle should not have something this major occurring with the low mileage. So far no recalls. However I have seen multiple complaints within google search. This is a safety issue as it feels as though the vehicle is going to delay in turning and could cause an accident.
Corrective Action:
When making a turn and accelerating the gas the vehicle pops. This vehicle is a 1 time owner has 36,385 miles and is the rear differential and electric clutch assembly on rear differential is out. This vehicle should not have something this major occurring with the low mileage. So far no recalls. However I have seen multiple complaints within google search. This is a safety issue as it feels as though the vehicle is going to delay in turning and could cause an accident.
Additional Notes:
When making a turn and accelerating the gas the vehicle pops. This vehicle is a 1 time owner has 36,385 miles and is the rear differential and electric clutch assembly on rear differential is out. This vehicle should not have something this major occurring with the low mileage. So far no recalls. However I have seen multiple complaints within google search. This is a safety issue as it feels as though the vehicle is going to delay in turning and could cause an accident.
Mfg Campaign: 11496197
Recall Date: Dec 6, 2022
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
When making a turn and accelerating the gas the vehicle pops. This vehicle is a 1 time owner has 36,385 miles and is the rear differential and electric clutch assembly on rear differential is out. This vehicle should not have something this major occurring with the low mileage. So far no recalls. However I have seen multiple complaints within google search. This is a safety issue as it feels as though the vehicle is going to delay in turning and could cause an accident.
Corrective Action:
When making a turn and accelerating the gas the vehicle pops. This vehicle is a 1 time owner has 36,385 miles and is the rear differential and electric clutch assembly on rear differential is out. This vehicle should not have something this major occurring with the low mileage. So far no recalls. However I have seen multiple complaints within google search. This is a safety issue as it feels as though the vehicle is going to delay in turning and could cause an accident.
Additional Notes:
When making a turn and accelerating the gas the vehicle pops. This vehicle is a 1 time owner has 36,385 miles and is the rear differential and electric clutch assembly on rear differential is out. This vehicle should not have something this major occurring with the low mileage. So far no recalls. However I have seen multiple complaints within google search. This is a safety issue as it feels as though the vehicle is going to delay in turning and could cause an accident.
Mfg Campaign: 11496197
Recall Date: Dec 6, 2022
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
Headrest (seat driver side) deployed for no reason while car was parked in garage and turned off.
Corrective Action:
Headrest (seat driver side) deployed for no reason while car was parked in garage and turned off.
Additional Notes:
Headrest (seat driver side) deployed for no reason while car was parked in garage and turned off.
Mfg Campaign: 11495409
Recall Date: Nov 29, 2022
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
Headrest (seat driver side) deployed for no reason while car was parked in garage and turned off.
Corrective Action:
Headrest (seat driver side) deployed for no reason while car was parked in garage and turned off.
Additional Notes:
Headrest (seat driver side) deployed for no reason while car was parked in garage and turned off.
Mfg Campaign: 11495409
Recall Date: Nov 29, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
Potential Consequences:
The contact owns a 2016 Dodge Journey. The contact stated while driving approximately 45 MPH and attempting to accelerate to 55 MPH due to oncoming traffic, the vehicle lost motive power and stalled. The contact was able to get the vehicle to the side of the road where the vehicle failed to restart. The contact stated that a certified mechanic arrived and serviced the vehicle on the side of the road. The crankshaft was replaced, and the check engine warning light turned off. The failure recurred and the crankshaft was replaced four times. The check engine warning light then illuminated and remained illuminated despite the crankshaft replacement. The contact stated that the failure was related to NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The failure mileage was unknown.
Corrective Action:
The contact owns a 2016 Dodge Journey. The contact stated while driving approximately 45 MPH and attempting to accelerate to 55 MPH due to oncoming traffic, the vehicle lost motive power and stalled. The contact was able to get the vehicle to the side of the road where the vehicle failed to restart. The contact stated that a certified mechanic arrived and serviced the vehicle on the side of the road. The crankshaft was replaced, and the check engine warning light turned off. The failure recurred and the crankshaft was replaced four times. The check engine warning light then illuminated and remained illuminated despite the crankshaft replacement. The contact stated that the failure was related to NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The failure mileage was unknown.
Additional Notes:
The contact owns a 2016 Dodge Journey. The contact stated while driving approximately 45 MPH and attempting to accelerate to 55 MPH due to oncoming traffic, the vehicle lost motive power and stalled. The contact was able to get the vehicle to the side of the road where the vehicle failed to restart. The contact stated that a certified mechanic arrived and serviced the vehicle on the side of the road. The crankshaft was replaced, and the check engine warning light turned off. The failure recurred and the crankshaft was replaced four times. The check engine warning light then illuminated and remained illuminated despite the crankshaft replacement. The contact stated that the failure was related to NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The failure mileage was unknown.
Mfg Campaign: 11495133
Recall Date: Nov 28, 2022
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