Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Journey, Jeep Compass, and Jeep Patriot vehicles manufactured May 9, 2016, to July 15, 2016. The crankshaft or camshaft sensor may only work intermittently, causing the engine to stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S89
Recall Date: Dec 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S44
Recall Date: Jun 24, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S08
Recall Date: May 6, 2016
Consumer Complaints
575 ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission pump failure at 150k miles
Corrective Action:
Transmission pump failure at 150k miles
Additional Notes:
Transmission pump failure at 150k miles
Mfg Campaign: 11490840
Recall Date: Oct 25, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Car would not start so I thought it was the battery so I called a tow truck and they jumped my car. I had my car jumped and went to drive it to the local Pep Boys to have my battery checked out and my car would not accelerate above 15 MPH and the engine kept hesitating every time I was trying to stop the car or at a stop light. After reading all the other complaints on this website about the same type of issues with 2016 Dodge Journeys they need to be recalled and the engines fixed.
Corrective Action:
Car would not start so I thought it was the battery so I called a tow truck and they jumped my car. I had my car jumped and went to drive it to the local Pep Boys to have my battery checked out and my car would not accelerate above 15 MPH and the engine kept hesitating every time I was trying to stop the car or at a stop light. After reading all the other complaints on this website about the same type of issues with 2016 Dodge Journeys they need to be recalled and the engines fixed.
Additional Notes:
Car would not start so I thought it was the battery so I called a tow truck and they jumped my car. I had my car jumped and went to drive it to the local Pep Boys to have my battery checked out and my car would not accelerate above 15 MPH and the engine kept hesitating every time I was trying to stop the car or at a stop light. After reading all the other complaints on this website about the same type of issues with 2016 Dodge Journeys they need to be recalled and the engines fixed.
Mfg Campaign: 11489688
Recall Date: Oct 17, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
When driving the car will go into limp mode with no warning. When the car shuts off I have no control of steering wheel and brakes. Thus cam shaft was replaced but the issue now persists. Now the engine is stalling and caused the steering hose to bust and head gasket is blown.
Corrective Action:
When driving the car will go into limp mode with no warning. When the car shuts off I have no control of steering wheel and brakes. Thus cam shaft was replaced but the issue now persists. Now the engine is stalling and caused the steering hose to bust and head gasket is blown.
Additional Notes:
When driving the car will go into limp mode with no warning. When the car shuts off I have no control of steering wheel and brakes. Thus cam shaft was replaced but the issue now persists. Now the engine is stalling and caused the steering hose to bust and head gasket is blown.
Mfg Campaign: 11489270
Recall Date: Oct 14, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
When driving the car will go into limp mode with no warning. When the car shuts off I have no control of steering wheel and brakes. Thus cam shaft was replaced but the issue now persists. Now the engine is stalling and caused the steering hose to bust and head gasket is blown.
Corrective Action:
When driving the car will go into limp mode with no warning. When the car shuts off I have no control of steering wheel and brakes. Thus cam shaft was replaced but the issue now persists. Now the engine is stalling and caused the steering hose to bust and head gasket is blown.
Additional Notes:
When driving the car will go into limp mode with no warning. When the car shuts off I have no control of steering wheel and brakes. Thus cam shaft was replaced but the issue now persists. Now the engine is stalling and caused the steering hose to bust and head gasket is blown.
Mfg Campaign: 11489270
Recall Date: Oct 14, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
When driving the car will go into limp mode with no warning. When the car shuts off I have no control of steering wheel and brakes. Thus cam shaft was replaced but the issue now persists. Now the engine is stalling and caused the steering hose to bust and head gasket is blown.
Corrective Action:
When driving the car will go into limp mode with no warning. When the car shuts off I have no control of steering wheel and brakes. Thus cam shaft was replaced but the issue now persists. Now the engine is stalling and caused the steering hose to bust and head gasket is blown.
Additional Notes:
When driving the car will go into limp mode with no warning. When the car shuts off I have no control of steering wheel and brakes. Thus cam shaft was replaced but the issue now persists. Now the engine is stalling and caused the steering hose to bust and head gasket is blown.
Mfg Campaign: 11489270
Recall Date: Oct 14, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle started making a whining noise, also brake light came on, vehicle lost ability to brake in open traffic, slipping in and out of gear, vehicle loss power while driving in open traffic. This all began on or around 10/8. The engine light came on in the vehicle after which time the vehicle was no longer driven by owner as a safety precaution. On 10/11 the vehicle was diagnosed by Aamco transmissions. The mechanic advised the vehicle had experience hydraulic pressure failure, the hydraulic pump in the vehicle went out unexpectedly. The mechanic said all fluids were inspected and topped off and look well all except transmission fluid, which was described as burnt. The mechanic explained that because of the pump failure the transmission wasn’t receiving any pressure. I found an open recall not specific to my VIN but specific to 2016 Dodge Journeys that was for power train automatic transmissions. Recall number was S44. Another recall number was 16V461000. The consequences of this recall is exactly what my vehicle experienced. AAMCO also confirmed they see this a lot with my type of vehicle. My vehicle is available for inspection. My safety was gravely out at risk as I drive a lot taking my kids to basketball practice. I live in a very busy area metro Atlanta and have used the expressway often I could have loss the ability to brake at a higher speed or completely shut off in the middle of high speed traffic.
Corrective Action:
The vehicle started making a whining noise, also brake light came on, vehicle lost ability to brake in open traffic, slipping in and out of gear, vehicle loss power while driving in open traffic. This all began on or around 10/8. The engine light came on in the vehicle after which time the vehicle was no longer driven by owner as a safety precaution. On 10/11 the vehicle was diagnosed by Aamco transmissions. The mechanic advised the vehicle had experience hydraulic pressure failure, the hydraulic pump in the vehicle went out unexpectedly. The mechanic said all fluids were inspected and topped off and look well all except transmission fluid, which was described as burnt. The mechanic explained that because of the pump failure the transmission wasn’t receiving any pressure. I found an open recall not specific to my VIN but specific to 2016 Dodge Journeys that was for power train automatic transmissions. Recall number was S44. Another recall number was 16V461000. The consequences of this recall is exactly what my vehicle experienced. AAMCO also confirmed they see this a lot with my type of vehicle. My vehicle is available for inspection. My safety was gravely out at risk as I drive a lot taking my kids to basketball practice. I live in a very busy area metro Atlanta and have used the expressway often I could have loss the ability to brake at a higher speed or completely shut off in the middle of high speed traffic.
Additional Notes:
The vehicle started making a whining noise, also brake light came on, vehicle lost ability to brake in open traffic, slipping in and out of gear, vehicle loss power while driving in open traffic. This all began on or around 10/8. The engine light came on in the vehicle after which time the vehicle was no longer driven by owner as a safety precaution. On 10/11 the vehicle was diagnosed by Aamco transmissions. The mechanic advised the vehicle had experience hydraulic pressure failure, the hydraulic pump in the vehicle went out unexpectedly. The mechanic said all fluids were inspected and topped off and look well all except transmission fluid, which was described as burnt. The mechanic explained that because of the pump failure the transmission wasn’t receiving any pressure. I found an open recall not specific to my VIN but specific to 2016 Dodge Journeys that was for power train automatic transmissions. Recall number was S44. Another recall number was 16V461000. The consequences of this recall is exactly what my vehicle experienced. AAMCO also confirmed they see this a lot with my type of vehicle. My vehicle is available for inspection. My safety was gravely out at risk as I drive a lot taking my kids to basketball practice. I live in a very busy area metro Atlanta and have used the expressway often I could have loss the ability to brake at a higher speed or completely shut off in the middle of high speed traffic.
Mfg Campaign: 11488895
Recall Date: Oct 12, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The vehicle started making a whining noise, also brake light came on, vehicle lost ability to brake in open traffic, slipping in and out of gear, vehicle loss power while driving in open traffic. This all began on or around 10/8. The engine light came on in the vehicle after which time the vehicle was no longer driven by owner as a safety precaution. On 10/11 the vehicle was diagnosed by Aamco transmissions. The mechanic advised the vehicle had experience hydraulic pressure failure, the hydraulic pump in the vehicle went out unexpectedly. The mechanic said all fluids were inspected and topped off and look well all except transmission fluid, which was described as burnt. The mechanic explained that because of the pump failure the transmission wasn’t receiving any pressure. I found an open recall not specific to my VIN but specific to 2016 Dodge Journeys that was for power train automatic transmissions. Recall number was S44. Another recall number was 16V461000. The consequences of this recall is exactly what my vehicle experienced. AAMCO also confirmed they see this a lot with my type of vehicle. My vehicle is available for inspection. My safety was gravely out at risk as I drive a lot taking my kids to basketball practice. I live in a very busy area metro Atlanta and have used the expressway often I could have loss the ability to brake at a higher speed or completely shut off in the middle of high speed traffic.
Corrective Action:
The vehicle started making a whining noise, also brake light came on, vehicle lost ability to brake in open traffic, slipping in and out of gear, vehicle loss power while driving in open traffic. This all began on or around 10/8. The engine light came on in the vehicle after which time the vehicle was no longer driven by owner as a safety precaution. On 10/11 the vehicle was diagnosed by Aamco transmissions. The mechanic advised the vehicle had experience hydraulic pressure failure, the hydraulic pump in the vehicle went out unexpectedly. The mechanic said all fluids were inspected and topped off and look well all except transmission fluid, which was described as burnt. The mechanic explained that because of the pump failure the transmission wasn’t receiving any pressure. I found an open recall not specific to my VIN but specific to 2016 Dodge Journeys that was for power train automatic transmissions. Recall number was S44. Another recall number was 16V461000. The consequences of this recall is exactly what my vehicle experienced. AAMCO also confirmed they see this a lot with my type of vehicle. My vehicle is available for inspection. My safety was gravely out at risk as I drive a lot taking my kids to basketball practice. I live in a very busy area metro Atlanta and have used the expressway often I could have loss the ability to brake at a higher speed or completely shut off in the middle of high speed traffic.
Additional Notes:
The vehicle started making a whining noise, also brake light came on, vehicle lost ability to brake in open traffic, slipping in and out of gear, vehicle loss power while driving in open traffic. This all began on or around 10/8. The engine light came on in the vehicle after which time the vehicle was no longer driven by owner as a safety precaution. On 10/11 the vehicle was diagnosed by Aamco transmissions. The mechanic advised the vehicle had experience hydraulic pressure failure, the hydraulic pump in the vehicle went out unexpectedly. The mechanic said all fluids were inspected and topped off and look well all except transmission fluid, which was described as burnt. The mechanic explained that because of the pump failure the transmission wasn’t receiving any pressure. I found an open recall not specific to my VIN but specific to 2016 Dodge Journeys that was for power train automatic transmissions. Recall number was S44. Another recall number was 16V461000. The consequences of this recall is exactly what my vehicle experienced. AAMCO also confirmed they see this a lot with my type of vehicle. My vehicle is available for inspection. My safety was gravely out at risk as I drive a lot taking my kids to basketball practice. I live in a very busy area metro Atlanta and have used the expressway often I could have loss the ability to brake at a higher speed or completely shut off in the middle of high speed traffic.
Mfg Campaign: 11488895
Recall Date: Oct 12, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Dodge Journey. The contact stated while driving approximately 45 MPH, the vehicle began to decelerate and lost motive power. The contact depressed the brake pedal to stop the vehicle. While coming to a stop the vehicle inadvertently lunged forward. The vehicle was turned off and restarted but failed to exceed 30 MPH while driving. The contact stated that the check engine warning light was flashing on and off. The contact had taken the vehicle to an independent mechanic who informed the contact of transmission failure with the vehicle and referred her to the local dealer for assistance. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 77,000.
Corrective Action:
The contact owns a 2016 Dodge Journey. The contact stated while driving approximately 45 MPH, the vehicle began to decelerate and lost motive power. The contact depressed the brake pedal to stop the vehicle. While coming to a stop the vehicle inadvertently lunged forward. The vehicle was turned off and restarted but failed to exceed 30 MPH while driving. The contact stated that the check engine warning light was flashing on and off. The contact had taken the vehicle to an independent mechanic who informed the contact of transmission failure with the vehicle and referred her to the local dealer for assistance. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 77,000.
Additional Notes:
The contact owns a 2016 Dodge Journey. The contact stated while driving approximately 45 MPH, the vehicle began to decelerate and lost motive power. The contact depressed the brake pedal to stop the vehicle. While coming to a stop the vehicle inadvertently lunged forward. The vehicle was turned off and restarted but failed to exceed 30 MPH while driving. The contact stated that the check engine warning light was flashing on and off. The contact had taken the vehicle to an independent mechanic who informed the contact of transmission failure with the vehicle and referred her to the local dealer for assistance. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 77,000.
Mfg Campaign: 11482646
Recall Date: Sep 2, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Dodge Journey. The contact stated that while driving at an undetermined speed, there was an abnormal ticking noise detected. The engine warning light was illuminated. The vehicle was taken to an independent mechanic where they informed the contact the camshaft sensor and crankshaft sensor should be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 16V907000 ( Engine and Engine Cooling). The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 80,000.
Corrective Action:
The contact owns a 2016 Dodge Journey. The contact stated that while driving at an undetermined speed, there was an abnormal ticking noise detected. The engine warning light was illuminated. The vehicle was taken to an independent mechanic where they informed the contact the camshaft sensor and crankshaft sensor should be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 16V907000 ( Engine and Engine Cooling). The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 80,000.
Additional Notes:
The contact owns a 2016 Dodge Journey. The contact stated that while driving at an undetermined speed, there was an abnormal ticking noise detected. The engine warning light was illuminated. The vehicle was taken to an independent mechanic where they informed the contact the camshaft sensor and crankshaft sensor should be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 16V907000 ( Engine and Engine Cooling). The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 80,000.
Mfg Campaign: 11479317
Recall Date: Aug 15, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
The contact owns a 2016 Dodge Journey. The contact stated that while driving at an undetermined speed, there was an abnormal ticking noise detected. The engine warning light was illuminated. The vehicle was taken to an independent mechanic where they informed the contact the camshaft sensor and crankshaft sensor should be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 16V907000 ( Engine and Engine Cooling). The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 80,000.
Corrective Action:
The contact owns a 2016 Dodge Journey. The contact stated that while driving at an undetermined speed, there was an abnormal ticking noise detected. The engine warning light was illuminated. The vehicle was taken to an independent mechanic where they informed the contact the camshaft sensor and crankshaft sensor should be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 16V907000 ( Engine and Engine Cooling). The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 80,000.
Additional Notes:
The contact owns a 2016 Dodge Journey. The contact stated that while driving at an undetermined speed, there was an abnormal ticking noise detected. The engine warning light was illuminated. The vehicle was taken to an independent mechanic where they informed the contact the camshaft sensor and crankshaft sensor should be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 16V907000 ( Engine and Engine Cooling). The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 80,000.
Mfg Campaign: 11479317
Recall Date: Aug 15, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Dodge Journey. The contact stated that while driving at an undetermined speed, there was an abnormal ticking noise detected. The engine warning light was illuminated. The vehicle was taken to an independent mechanic where they informed the contact the camshaft sensor and crankshaft sensor should be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 16V907000 ( Engine and Engine Cooling). The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 80,000.
Corrective Action:
The contact owns a 2016 Dodge Journey. The contact stated that while driving at an undetermined speed, there was an abnormal ticking noise detected. The engine warning light was illuminated. The vehicle was taken to an independent mechanic where they informed the contact the camshaft sensor and crankshaft sensor should be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 16V907000 ( Engine and Engine Cooling). The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 80,000.
Additional Notes:
The contact owns a 2016 Dodge Journey. The contact stated that while driving at an undetermined speed, there was an abnormal ticking noise detected. The engine warning light was illuminated. The vehicle was taken to an independent mechanic where they informed the contact the camshaft sensor and crankshaft sensor should be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 16V907000 ( Engine and Engine Cooling). The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 80,000.
Mfg Campaign: 11479317
Recall Date: Aug 15, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The engine/powertrain occasionally does not accelerate on the freeway causing us to backup traffic. This happens randomly and will eventually cause a major accident. I have contacted dodge but they want me to leave my car for 6 weeks with no loaner I am a single mother that is not possible. The car is under bumper to bumper coverage but they still wont fix the issue! Also my heated seats are stuck on high and often smell like they are going to catch fire! Again dodge wont help!
Corrective Action:
The engine/powertrain occasionally does not accelerate on the freeway causing us to backup traffic. This happens randomly and will eventually cause a major accident. I have contacted dodge but they want me to leave my car for 6 weeks with no loaner I am a single mother that is not possible. The car is under bumper to bumper coverage but they still wont fix the issue! Also my heated seats are stuck on high and often smell like they are going to catch fire! Again dodge wont help!
Additional Notes:
The engine/powertrain occasionally does not accelerate on the freeway causing us to backup traffic. This happens randomly and will eventually cause a major accident. I have contacted dodge but they want me to leave my car for 6 weeks with no loaner I am a single mother that is not possible. The car is under bumper to bumper coverage but they still wont fix the issue! Also my heated seats are stuck on high and often smell like they are going to catch fire! Again dodge wont help!
Mfg Campaign: 11478120
Recall Date: Aug 8, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The engine/powertrain occasionally does not accelerate on the freeway causing us to backup traffic. This happens randomly and will eventually cause a major accident. I have contacted dodge but they want me to leave my car for 6 weeks with no loaner I am a single mother that is not possible. The car is under bumper to bumper coverage but they still wont fix the issue! Also my heated seats are stuck on high and often smell like they are going to catch fire! Again dodge wont help!
Corrective Action:
The engine/powertrain occasionally does not accelerate on the freeway causing us to backup traffic. This happens randomly and will eventually cause a major accident. I have contacted dodge but they want me to leave my car for 6 weeks with no loaner I am a single mother that is not possible. The car is under bumper to bumper coverage but they still wont fix the issue! Also my heated seats are stuck on high and often smell like they are going to catch fire! Again dodge wont help!
Additional Notes:
The engine/powertrain occasionally does not accelerate on the freeway causing us to backup traffic. This happens randomly and will eventually cause a major accident. I have contacted dodge but they want me to leave my car for 6 weeks with no loaner I am a single mother that is not possible. The car is under bumper to bumper coverage but they still wont fix the issue! Also my heated seats are stuck on high and often smell like they are going to catch fire! Again dodge wont help!
Mfg Campaign: 11478120
Recall Date: Aug 8, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The engine/powertrain occasionally does not accelerate on the freeway causing us to backup traffic. This happens randomly and will eventually cause a major accident. I have contacted dodge but they want me to leave my car for 6 weeks with no loaner I am a single mother that is not possible. The car is under bumper to bumper coverage but they still wont fix the issue! Also my heated seats are stuck on high and often smell like they are going to catch fire! Again dodge wont help!
Corrective Action:
The engine/powertrain occasionally does not accelerate on the freeway causing us to backup traffic. This happens randomly and will eventually cause a major accident. I have contacted dodge but they want me to leave my car for 6 weeks with no loaner I am a single mother that is not possible. The car is under bumper to bumper coverage but they still wont fix the issue! Also my heated seats are stuck on high and often smell like they are going to catch fire! Again dodge wont help!
Additional Notes:
The engine/powertrain occasionally does not accelerate on the freeway causing us to backup traffic. This happens randomly and will eventually cause a major accident. I have contacted dodge but they want me to leave my car for 6 weeks with no loaner I am a single mother that is not possible. The car is under bumper to bumper coverage but they still wont fix the issue! Also my heated seats are stuck on high and often smell like they are going to catch fire! Again dodge wont help!
Mfg Campaign: 11478120
Recall Date: Aug 8, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
At 58000 miles I was told today that the torc converter and transmission pump is bad. The car could not idle while in drive and would only stay on if going over 20mph, once under 20mph the car would shake and die out.
Corrective Action:
At 58000 miles I was told today that the torc converter and transmission pump is bad. The car could not idle while in drive and would only stay on if going over 20mph, once under 20mph the car would shake and die out.
Additional Notes:
At 58000 miles I was told today that the torc converter and transmission pump is bad. The car could not idle while in drive and would only stay on if going over 20mph, once under 20mph the car would shake and die out.
Mfg Campaign: 11477052
Recall Date: Aug 1, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
While driving Check engine Light appeared and shortly after vehicle stopped accelerating and steering wheel went stiff and Luckly I was near a stop Light where I could turn into a store. Vehicle would not let me turn it off or change gear. Had I been on the highway It would have caused a major accident. After a few minutes, the vehicle let me change gears and turn it off. Drove to a mechanic and he fixed the Crack sensor that had gone out. A week later, Check engine light came out again and now I am experiencing high RPM with low acceleration. Code stated transmission problem. Mechanic now says I need a new transmission.
Corrective Action:
While driving Check engine Light appeared and shortly after vehicle stopped accelerating and steering wheel went stiff and Luckly I was near a stop Light where I could turn into a store. Vehicle would not let me turn it off or change gear. Had I been on the highway It would have caused a major accident. After a few minutes, the vehicle let me change gears and turn it off. Drove to a mechanic and he fixed the Crack sensor that had gone out. A week later, Check engine light came out again and now I am experiencing high RPM with low acceleration. Code stated transmission problem. Mechanic now says I need a new transmission.
Additional Notes:
While driving Check engine Light appeared and shortly after vehicle stopped accelerating and steering wheel went stiff and Luckly I was near a stop Light where I could turn into a store. Vehicle would not let me turn it off or change gear. Had I been on the highway It would have caused a major accident. After a few minutes, the vehicle let me change gears and turn it off. Drove to a mechanic and he fixed the Crack sensor that had gone out. A week later, Check engine light came out again and now I am experiencing high RPM with low acceleration. Code stated transmission problem. Mechanic now says I need a new transmission.
Mfg Campaign: 11473919
Recall Date: Jul 14, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I received notice of a recall for my vehicle, when reviewing the recall list, I noticed I have issues where all icons come on, and the radio turns channel without selection. I can no longer check the vehicle status (oil level, tire pressure, etc.). I recently completed a scheduled oil change, and the next day received notice the vehicle was due for an oil change. In the recalls listed, I am having the same issue, but my VIN is not showing. Please help, as my 2016 Journey should be part of this list.
Corrective Action:
I received notice of a recall for my vehicle, when reviewing the recall list, I noticed I have issues where all icons come on, and the radio turns channel without selection. I can no longer check the vehicle status (oil level, tire pressure, etc.). I recently completed a scheduled oil change, and the next day received notice the vehicle was due for an oil change. In the recalls listed, I am having the same issue, but my VIN is not showing. Please help, as my 2016 Journey should be part of this list.
Additional Notes:
I received notice of a recall for my vehicle, when reviewing the recall list, I noticed I have issues where all icons come on, and the radio turns channel without selection. I can no longer check the vehicle status (oil level, tire pressure, etc.). I recently completed a scheduled oil change, and the next day received notice the vehicle was due for an oil change. In the recalls listed, I am having the same issue, but my VIN is not showing. Please help, as my 2016 Journey should be part of this list.
Mfg Campaign: 11470411
Recall Date: Jun 22, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I received notice of a recall for my vehicle, when reviewing the recall list, I noticed I have issues where all icons come on, and the radio turns channel without selection. I can no longer check the vehicle status (oil level, tire pressure, etc.). I recently completed a scheduled oil change, and the next day received notice the vehicle was due for an oil change. In the recalls listed, I am having the same issue, but my VIN is not showing. Please help, as my 2016 Journey should be part of this list.
Corrective Action:
I received notice of a recall for my vehicle, when reviewing the recall list, I noticed I have issues where all icons come on, and the radio turns channel without selection. I can no longer check the vehicle status (oil level, tire pressure, etc.). I recently completed a scheduled oil change, and the next day received notice the vehicle was due for an oil change. In the recalls listed, I am having the same issue, but my VIN is not showing. Please help, as my 2016 Journey should be part of this list.
Additional Notes:
I received notice of a recall for my vehicle, when reviewing the recall list, I noticed I have issues where all icons come on, and the radio turns channel without selection. I can no longer check the vehicle status (oil level, tire pressure, etc.). I recently completed a scheduled oil change, and the next day received notice the vehicle was due for an oil change. In the recalls listed, I am having the same issue, but my VIN is not showing. Please help, as my 2016 Journey should be part of this list.
Mfg Campaign: 11470411
Recall Date: Jun 22, 2022
Chrysler (fca Us, Llc)
Defect Description:
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Potential Consequences:
The contact's son owns a 2016 Dodge Journey. The contact stated while her son was driving approximately 40 MPH, the headrest was deployed. The driver pulled over safely but could not reattach the headrest. The driver was not aware of any warning lights were being illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was unknown. The VIN was not available.
Corrective Action:
The contact's son owns a 2016 Dodge Journey. The contact stated while her son was driving approximately 40 MPH, the headrest was deployed. The driver pulled over safely but could not reattach the headrest. The driver was not aware of any warning lights were being illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was unknown. The VIN was not available.
Additional Notes:
The contact's son owns a 2016 Dodge Journey. The contact stated while her son was driving approximately 40 MPH, the headrest was deployed. The driver pulled over safely but could not reattach the headrest. The driver was not aware of any warning lights were being illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was unknown. The VIN was not available.
Mfg Campaign: 11467051
Recall Date: Jun 1, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The problem started back in April, where lights on my dash started coming on. I noticed a different feel when i drive now. I dont know if its electrical steering or what. Its the BRAKE, ABS, A TIRE, and A Car with Swerve Lines... I dont feel safe when me and my kids are in truck. One time i was driving and it said i was going 99 but was actually going 45. Also it says there are 4 RECALLS ON THIS MODEL but when i put my VIN its says i have no unrepaired recalls. THAT IS FALSE! THE RECALLS LOOK LIKE SOME OF THE RPOBLEMS MY VEHICLE IS HAVING. I dont know whats going on but for my kids safety im gone need it handled and fixed!
Corrective Action:
The problem started back in April, where lights on my dash started coming on. I noticed a different feel when i drive now. I dont know if its electrical steering or what. Its the BRAKE, ABS, A TIRE, and A Car with Swerve Lines... I dont feel safe when me and my kids are in truck. One time i was driving and it said i was going 99 but was actually going 45. Also it says there are 4 RECALLS ON THIS MODEL but when i put my VIN its says i have no unrepaired recalls. THAT IS FALSE! THE RECALLS LOOK LIKE SOME OF THE RPOBLEMS MY VEHICLE IS HAVING. I dont know whats going on but for my kids safety im gone need it handled and fixed!
Additional Notes:
The problem started back in April, where lights on my dash started coming on. I noticed a different feel when i drive now. I dont know if its electrical steering or what. Its the BRAKE, ABS, A TIRE, and A Car with Swerve Lines... I dont feel safe when me and my kids are in truck. One time i was driving and it said i was going 99 but was actually going 45. Also it says there are 4 RECALLS ON THIS MODEL but when i put my VIN its says i have no unrepaired recalls. THAT IS FALSE! THE RECALLS LOOK LIKE SOME OF THE RPOBLEMS MY VEHICLE IS HAVING. I dont know whats going on but for my kids safety im gone need it handled and fixed!
Mfg Campaign: 11466579
Recall Date: May 29, 2022
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Valencia, CA • 36 yrs
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