Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Dodge Journey vehicles. The amber side reflex reflector assembled into the headlamp may not reflect brightly enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z99
Recall Date: Sep 29, 2022
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Consumer Complaints
288 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM:HORN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. THE CONTACT STATED THAT THE HORN WAS NOT AUDIBLE WHEN PRESSING THE CENTER OF THE STEERING WHEEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 3,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. THE CONTACT STATED THAT THE HORN WAS NOT AUDIBLE WHEN PRESSING THE CENTER OF THE STEERING WHEEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 3,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. THE CONTACT STATED THAT THE HORN WAS NOT AUDIBLE WHEN PRESSING THE CENTER OF THE STEERING WHEEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 3,000.
Mfg Campaign: 11228996
Recall Date: Jul 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE ABS LIGHT AND THE TRACTION CONTROL LIGHTS HAVE BEEN ON MY CAR CONTINUOUSLY. AT FIRST THEY WOULD COME ON INTERMITTENTLY DURING A RIDE AND THEN STAY ON. BUT NOW, THEY ARE ON DURING ALMOST EVERY RIDE DURING STARTUP.
Corrective Action:
THE ABS LIGHT AND THE TRACTION CONTROL LIGHTS HAVE BEEN ON MY CAR CONTINUOUSLY. AT FIRST THEY WOULD COME ON INTERMITTENTLY DURING A RIDE AND THEN STAY ON. BUT NOW, THEY ARE ON DURING ALMOST EVERY RIDE DURING STARTUP.
Additional Notes:
THE ABS LIGHT AND THE TRACTION CONTROL LIGHTS HAVE BEEN ON MY CAR CONTINUOUSLY. AT FIRST THEY WOULD COME ON INTERMITTENTLY DURING A RIDE AND THEN STAY ON. BUT NOW, THEY ARE ON DURING ALMOST EVERY RIDE DURING STARTUP.
Mfg Campaign: 11228748
Recall Date: Jul 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE ABS LIGHT AND THE TRACTION CONTROL LIGHTS HAVE BEEN ON MY CAR CONTINUOUSLY. AT FIRST THEY WOULD COME ON INTERMITTENTLY DURING A RIDE AND THEN STAY ON. BUT NOW, THEY ARE ON DURING ALMOST EVERY RIDE DURING STARTUP.
Corrective Action:
THE ABS LIGHT AND THE TRACTION CONTROL LIGHTS HAVE BEEN ON MY CAR CONTINUOUSLY. AT FIRST THEY WOULD COME ON INTERMITTENTLY DURING A RIDE AND THEN STAY ON. BUT NOW, THEY ARE ON DURING ALMOST EVERY RIDE DURING STARTUP.
Additional Notes:
THE ABS LIGHT AND THE TRACTION CONTROL LIGHTS HAVE BEEN ON MY CAR CONTINUOUSLY. AT FIRST THEY WOULD COME ON INTERMITTENTLY DURING A RIDE AND THEN STAY ON. BUT NOW, THEY ARE ON DURING ALMOST EVERY RIDE DURING STARTUP.
Mfg Campaign: 11228748
Recall Date: Jul 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I HAD MY JOURNEY PARKED IN THE DRIVEWAY, GRABBED MY PURSE AND MY DAUGHTER AND, HEADED OUT TO RUN ERRANDS. I DROVE TO MY DESTINATION, TURNED OFF THE CAR AND WENT TO LOCK IT FROM THE OUTSIDE DOOR HANDLE. THERE WERE NO BEEPS AND THE DOORS WOULDN'T LOCK. I CHECKED MY PURSE AND THE ENTIRE INSIDE OF THE CAR, NO KEY FOBS WERE FOUND. I GOT IN THE CAR AND IT STARTED UP AGAIN. AFRAID TO LEAVE THE CAR IN THE PARKING LOT, I CALLED MY HUSBAND WHO CONFIRMED THAT BOTH MY SET OF CAR KEYS AND HIS SET OF CAR KEYS WERE AT HOME ON THE KEY HOOK. I'M EXTREMELY PUZZLED AS TO HOW MY CAR STARTED WITHOUT THE KEY FOB, LET ME DRIVE IT WITHOUT WARNING ME THERE WAS NO KEY FOB IN THE CAR, AND THEN LET ME RESTART IT SEVERAL TIMES WITHOUT THE KEY FOB. WE JUST PURCHASED THIS CAR USED A MONTH AGO, AND THE SALES PERSON GAVE US BOTH KEY FOBS. I TORE THE CAR APART, GLOVE BOX, CENTER CONSOLE UNDER SEATS, EVERYWHERE AND NO OTHER KEY FOB HAS BEEN FOUND. MY HUSBAND BROUGHT ME MY CAR KEYS AND I STOOD 20 FEET AWAY AND THE CAR STILL STARTED WITHOUT THE FOB IN THE CAR.
Corrective Action:
I HAD MY JOURNEY PARKED IN THE DRIVEWAY, GRABBED MY PURSE AND MY DAUGHTER AND, HEADED OUT TO RUN ERRANDS. I DROVE TO MY DESTINATION, TURNED OFF THE CAR AND WENT TO LOCK IT FROM THE OUTSIDE DOOR HANDLE. THERE WERE NO BEEPS AND THE DOORS WOULDN'T LOCK. I CHECKED MY PURSE AND THE ENTIRE INSIDE OF THE CAR, NO KEY FOBS WERE FOUND. I GOT IN THE CAR AND IT STARTED UP AGAIN. AFRAID TO LEAVE THE CAR IN THE PARKING LOT, I CALLED MY HUSBAND WHO CONFIRMED THAT BOTH MY SET OF CAR KEYS AND HIS SET OF CAR KEYS WERE AT HOME ON THE KEY HOOK. I'M EXTREMELY PUZZLED AS TO HOW MY CAR STARTED WITHOUT THE KEY FOB, LET ME DRIVE IT WITHOUT WARNING ME THERE WAS NO KEY FOB IN THE CAR, AND THEN LET ME RESTART IT SEVERAL TIMES WITHOUT THE KEY FOB. WE JUST PURCHASED THIS CAR USED A MONTH AGO, AND THE SALES PERSON GAVE US BOTH KEY FOBS. I TORE THE CAR APART, GLOVE BOX, CENTER CONSOLE UNDER SEATS, EVERYWHERE AND NO OTHER KEY FOB HAS BEEN FOUND. MY HUSBAND BROUGHT ME MY CAR KEYS AND I STOOD 20 FEET AWAY AND THE CAR STILL STARTED WITHOUT THE FOB IN THE CAR.
Additional Notes:
I HAD MY JOURNEY PARKED IN THE DRIVEWAY, GRABBED MY PURSE AND MY DAUGHTER AND, HEADED OUT TO RUN ERRANDS. I DROVE TO MY DESTINATION, TURNED OFF THE CAR AND WENT TO LOCK IT FROM THE OUTSIDE DOOR HANDLE. THERE WERE NO BEEPS AND THE DOORS WOULDN'T LOCK. I CHECKED MY PURSE AND THE ENTIRE INSIDE OF THE CAR, NO KEY FOBS WERE FOUND. I GOT IN THE CAR AND IT STARTED UP AGAIN. AFRAID TO LEAVE THE CAR IN THE PARKING LOT, I CALLED MY HUSBAND WHO CONFIRMED THAT BOTH MY SET OF CAR KEYS AND HIS SET OF CAR KEYS WERE AT HOME ON THE KEY HOOK. I'M EXTREMELY PUZZLED AS TO HOW MY CAR STARTED WITHOUT THE KEY FOB, LET ME DRIVE IT WITHOUT WARNING ME THERE WAS NO KEY FOB IN THE CAR, AND THEN LET ME RESTART IT SEVERAL TIMES WITHOUT THE KEY FOB. WE JUST PURCHASED THIS CAR USED A MONTH AGO, AND THE SALES PERSON GAVE US BOTH KEY FOBS. I TORE THE CAR APART, GLOVE BOX, CENTER CONSOLE UNDER SEATS, EVERYWHERE AND NO OTHER KEY FOB HAS BEEN FOUND. MY HUSBAND BROUGHT ME MY CAR KEYS AND I STOOD 20 FEET AWAY AND THE CAR STILL STARTED WITHOUT THE FOB IN THE CAR.
Mfg Campaign: 11228571
Recall Date: Jun 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE TRANSMISSION TAKE OFF BUT IT HAS SLUGGISH IN THE TRANSMISSION,AND WHEN SLOWING DOWN THE CVT SEEN LIKE IT NOT CORRESPONDING WITH IT PARTS OF CHANGING. I'M ASSUMING ALL THE 2017 DODGE JOURNEY HAS THAT PROBLEM BUT NOT REPORTED.. MY DODGE JOURNEY SXT V6 THE TRANSMISSION FOR THE 2017 DODGE JOURNEY SXT V6 NEEDS TO LOOK AT FOR SERVICE FOR MAJOR PROBLEM OCCURRED IN THE FUTURE.
Corrective Action:
THE TRANSMISSION TAKE OFF BUT IT HAS SLUGGISH IN THE TRANSMISSION,AND WHEN SLOWING DOWN THE CVT SEEN LIKE IT NOT CORRESPONDING WITH IT PARTS OF CHANGING. I'M ASSUMING ALL THE 2017 DODGE JOURNEY HAS THAT PROBLEM BUT NOT REPORTED.. MY DODGE JOURNEY SXT V6 THE TRANSMISSION FOR THE 2017 DODGE JOURNEY SXT V6 NEEDS TO LOOK AT FOR SERVICE FOR MAJOR PROBLEM OCCURRED IN THE FUTURE.
Additional Notes:
THE TRANSMISSION TAKE OFF BUT IT HAS SLUGGISH IN THE TRANSMISSION,AND WHEN SLOWING DOWN THE CVT SEEN LIKE IT NOT CORRESPONDING WITH IT PARTS OF CHANGING. I'M ASSUMING ALL THE 2017 DODGE JOURNEY HAS THAT PROBLEM BUT NOT REPORTED.. MY DODGE JOURNEY SXT V6 THE TRANSMISSION FOR THE 2017 DODGE JOURNEY SXT V6 NEEDS TO LOOK AT FOR SERVICE FOR MAJOR PROBLEM OCCURRED IN THE FUTURE.
Mfg Campaign: 11222983
Recall Date: Jun 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE VEHICLE IS STALLING INTERMITTENTLY WHILE TRAVELING SLOW IN INTERSECTIONS (LEFT TURN OR STRAIGHT), ROUNDABOUTS, SLOWING IN TRAFFIC. NO DTC CODES ARE THROWN. AS THE ISSUE IS INTERMITTENT, UNDABLE TO DUPLICATE ON REQUEST.
Corrective Action:
THE VEHICLE IS STALLING INTERMITTENTLY WHILE TRAVELING SLOW IN INTERSECTIONS (LEFT TURN OR STRAIGHT), ROUNDABOUTS, SLOWING IN TRAFFIC. NO DTC CODES ARE THROWN. AS THE ISSUE IS INTERMITTENT, UNDABLE TO DUPLICATE ON REQUEST.
Additional Notes:
THE VEHICLE IS STALLING INTERMITTENTLY WHILE TRAVELING SLOW IN INTERSECTIONS (LEFT TURN OR STRAIGHT), ROUNDABOUTS, SLOWING IN TRAFFIC. NO DTC CODES ARE THROWN. AS THE ISSUE IS INTERMITTENT, UNDABLE TO DUPLICATE ON REQUEST.
Mfg Campaign: 11219011
Recall Date: Jun 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE STEERING LOCKS UP LIKE IT'S POWER STEERING BUT IT'S NOT I LOSE ALL CONTROL OF ACCELERATION THE ONLY WAY TO REGAIN CONTROL IS TO PUT THE CAR IN PARK TURN IT OFF TURN IT BACK ON SOMETIMES IT DOESN'T WANT TO START RIGHT BACK UP THIS HAS HAPPENED FOUR TIMES WHILE MY KIDS ARE IN THE CAR AND WHILE IN MOTION AND THE DEALERSHIP CAN'T FIND ANYTHING WRONG WITH IT ALL THEY DO IS UPDATE THE COMPUTER.
Corrective Action:
THE STEERING LOCKS UP LIKE IT'S POWER STEERING BUT IT'S NOT I LOSE ALL CONTROL OF ACCELERATION THE ONLY WAY TO REGAIN CONTROL IS TO PUT THE CAR IN PARK TURN IT OFF TURN IT BACK ON SOMETIMES IT DOESN'T WANT TO START RIGHT BACK UP THIS HAS HAPPENED FOUR TIMES WHILE MY KIDS ARE IN THE CAR AND WHILE IN MOTION AND THE DEALERSHIP CAN'T FIND ANYTHING WRONG WITH IT ALL THEY DO IS UPDATE THE COMPUTER.
Additional Notes:
THE STEERING LOCKS UP LIKE IT'S POWER STEERING BUT IT'S NOT I LOSE ALL CONTROL OF ACCELERATION THE ONLY WAY TO REGAIN CONTROL IS TO PUT THE CAR IN PARK TURN IT OFF TURN IT BACK ON SOMETIMES IT DOESN'T WANT TO START RIGHT BACK UP THIS HAS HAPPENED FOUR TIMES WHILE MY KIDS ARE IN THE CAR AND WHILE IN MOTION AND THE DEALERSHIP CAN'T FIND ANYTHING WRONG WITH IT ALL THEY DO IS UPDATE THE COMPUTER.
Mfg Campaign: 11217039
Recall Date: May 31, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE STEERING LOCKS UP LIKE IT'S POWER STEERING BUT IT'S NOT I LOSE ALL CONTROL OF ACCELERATION THE ONLY WAY TO REGAIN CONTROL IS TO PUT THE CAR IN PARK TURN IT OFF TURN IT BACK ON SOMETIMES IT DOESN'T WANT TO START RIGHT BACK UP THIS HAS HAPPENED FOUR TIMES WHILE MY KIDS ARE IN THE CAR AND WHILE IN MOTION AND THE DEALERSHIP CAN'T FIND ANYTHING WRONG WITH IT ALL THEY DO IS UPDATE THE COMPUTER.
Corrective Action:
THE STEERING LOCKS UP LIKE IT'S POWER STEERING BUT IT'S NOT I LOSE ALL CONTROL OF ACCELERATION THE ONLY WAY TO REGAIN CONTROL IS TO PUT THE CAR IN PARK TURN IT OFF TURN IT BACK ON SOMETIMES IT DOESN'T WANT TO START RIGHT BACK UP THIS HAS HAPPENED FOUR TIMES WHILE MY KIDS ARE IN THE CAR AND WHILE IN MOTION AND THE DEALERSHIP CAN'T FIND ANYTHING WRONG WITH IT ALL THEY DO IS UPDATE THE COMPUTER.
Additional Notes:
THE STEERING LOCKS UP LIKE IT'S POWER STEERING BUT IT'S NOT I LOSE ALL CONTROL OF ACCELERATION THE ONLY WAY TO REGAIN CONTROL IS TO PUT THE CAR IN PARK TURN IT OFF TURN IT BACK ON SOMETIMES IT DOESN'T WANT TO START RIGHT BACK UP THIS HAS HAPPENED FOUR TIMES WHILE MY KIDS ARE IN THE CAR AND WHILE IN MOTION AND THE DEALERSHIP CAN'T FIND ANYTHING WRONG WITH IT ALL THEY DO IS UPDATE THE COMPUTER.
Mfg Campaign: 11217039
Recall Date: May 31, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH THE VEHICLE WAS T-BONED BY A SECOND VEHICLE. DURING THE INCIDENT THE VEHICLE ROLLED OVER 3 TIMES AND THE FRONT END AND SIDES WERE SEVERELY DAMAGED BUT NO SIDE CURTAIN OR FRONT AIRBAGS DEPLOYED. DURING THE CRASH THE DRIVER SUSTAINED A INJURED CHEST AND HEARING LOST, THE FRONT PASSENGER SUSTAINED NECK, BACK, HEAD AND RIGHT SHOULDER INJURIES. A POLICE REPORT WAS TAKEN AT THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE LOCAL DEALER AND MANUFACTURER WERE NOTIFIED. THE FAILURE MILEAGE WAS 80,000. *DT *DT *DT CONSUMER'S FATHER CONTACTED CHRYSLER AND OPENED A CASE ABOUT THE FAILED AIRBAG DEPLOYMENT DURING THE ACCIDENT ON 4/16/2019.*JB*JB *DT*DT *JS
Corrective Action:
TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH THE VEHICLE WAS T-BONED BY A SECOND VEHICLE. DURING THE INCIDENT THE VEHICLE ROLLED OVER 3 TIMES AND THE FRONT END AND SIDES WERE SEVERELY DAMAGED BUT NO SIDE CURTAIN OR FRONT AIRBAGS DEPLOYED. DURING THE CRASH THE DRIVER SUSTAINED A INJURED CHEST AND HEARING LOST, THE FRONT PASSENGER SUSTAINED NECK, BACK, HEAD AND RIGHT SHOULDER INJURIES. A POLICE REPORT WAS TAKEN AT THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE LOCAL DEALER AND MANUFACTURER WERE NOTIFIED. THE FAILURE MILEAGE WAS 80,000. *DT *DT *DT CONSUMER'S FATHER CONTACTED CHRYSLER AND OPENED A CASE ABOUT THE FAILED AIRBAG DEPLOYMENT DURING THE ACCIDENT ON 4/16/2019.*JB*JB *DT*DT *JS
Additional Notes:
TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH THE VEHICLE WAS T-BONED BY A SECOND VEHICLE. DURING THE INCIDENT THE VEHICLE ROLLED OVER 3 TIMES AND THE FRONT END AND SIDES WERE SEVERELY DAMAGED BUT NO SIDE CURTAIN OR FRONT AIRBAGS DEPLOYED. DURING THE CRASH THE DRIVER SUSTAINED A INJURED CHEST AND HEARING LOST, THE FRONT PASSENGER SUSTAINED NECK, BACK, HEAD AND RIGHT SHOULDER INJURIES. A POLICE REPORT WAS TAKEN AT THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE LOCAL DEALER AND MANUFACTURER WERE NOTIFIED. THE FAILURE MILEAGE WAS 80,000. *DT *DT *DT CONSUMER'S FATHER CONTACTED CHRYSLER AND OPENED A CASE ABOUT THE FAILED AIRBAG DEPLOYMENT DURING THE ACCIDENT ON 4/16/2019.*JB*JB *DT*DT *JS
Mfg Campaign: 11210692
Recall Date: May 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BODY CONTROL MODEL WAS FAULTY AND MADE LIGHTS FLICKERING WITCH MAKES IT HARD TO SEE AT NIGHT TOOK IT IN TO DEALER THEY SAID NOTHING WAS WRONG ABOUT LITTLE LESS THAN A YEAR LATER I TOOK IT BACK IB BECAUSE IT BECAME MORE FREQUENT THEN THEY SAID YEAH ITS DEFINITELY FLICKERING AND SAID THE BCM WAS FAULTY AND NEEDED TO BE UPDATED..
Corrective Action:
BODY CONTROL MODEL WAS FAULTY AND MADE LIGHTS FLICKERING WITCH MAKES IT HARD TO SEE AT NIGHT TOOK IT IN TO DEALER THEY SAID NOTHING WAS WRONG ABOUT LITTLE LESS THAN A YEAR LATER I TOOK IT BACK IB BECAUSE IT BECAME MORE FREQUENT THEN THEY SAID YEAH ITS DEFINITELY FLICKERING AND SAID THE BCM WAS FAULTY AND NEEDED TO BE UPDATED..
Additional Notes:
BODY CONTROL MODEL WAS FAULTY AND MADE LIGHTS FLICKERING WITCH MAKES IT HARD TO SEE AT NIGHT TOOK IT IN TO DEALER THEY SAID NOTHING WAS WRONG ABOUT LITTLE LESS THAN A YEAR LATER I TOOK IT BACK IB BECAUSE IT BECAME MORE FREQUENT THEN THEY SAID YEAH ITS DEFINITELY FLICKERING AND SAID THE BCM WAS FAULTY AND NEEDED TO BE UPDATED..
Mfg Campaign: 11209892
Recall Date: May 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
TIRES:TREAD/BELT
Potential Consequences:
TL* THE CONTACT OWNS A 2017 DODGE JOURNEY EQUIPPED WITH KUMHO SOLUS KH16 TIRES, SIZE: P225/65R17. WHILE DRIVING 60 MPH, THE FRONT PASSENGER TIRE TURNED TO THE RIGHT. THE VEHICLE WAS TAKEN TO STEW HANSEN DODGE RAM CHRYSLER JEEP (LOCATED AT 12103 HICKMAN RD, URBANDALE, IA 50323, IN 46809, (877) 841-4585) WHERE IT WAS DIAGNOSED THAT THE TIRE BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT STATED THAT THE FAILURE WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 18T004000 (TIRES). THE TIRE AND VEHICLE FAILURE MILEAGE WAS 25,823.
Corrective Action:
TL* THE CONTACT OWNS A 2017 DODGE JOURNEY EQUIPPED WITH KUMHO SOLUS KH16 TIRES, SIZE: P225/65R17. WHILE DRIVING 60 MPH, THE FRONT PASSENGER TIRE TURNED TO THE RIGHT. THE VEHICLE WAS TAKEN TO STEW HANSEN DODGE RAM CHRYSLER JEEP (LOCATED AT 12103 HICKMAN RD, URBANDALE, IA 50323, IN 46809, (877) 841-4585) WHERE IT WAS DIAGNOSED THAT THE TIRE BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT STATED THAT THE FAILURE WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 18T004000 (TIRES). THE TIRE AND VEHICLE FAILURE MILEAGE WAS 25,823.
Additional Notes:
TL* THE CONTACT OWNS A 2017 DODGE JOURNEY EQUIPPED WITH KUMHO SOLUS KH16 TIRES, SIZE: P225/65R17. WHILE DRIVING 60 MPH, THE FRONT PASSENGER TIRE TURNED TO THE RIGHT. THE VEHICLE WAS TAKEN TO STEW HANSEN DODGE RAM CHRYSLER JEEP (LOCATED AT 12103 HICKMAN RD, URBANDALE, IA 50323, IN 46809, (877) 841-4585) WHERE IT WAS DIAGNOSED THAT THE TIRE BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT STATED THAT THE FAILURE WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 18T004000 (TIRES). THE TIRE AND VEHICLE FAILURE MILEAGE WAS 25,823.
Mfg Campaign: 11208065
Recall Date: May 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
I AM SHARING MY EXPERIENCE REGARDING BYERS KIA OF LEWIS CENTER AND SALESPERSON KYLE CAIN. FRIENDS, ON SATURDAY, MARCH 30, 2019 I PURCHASED AND FINANCED A VEHICLE THROUGH BYERS KIA ON COLUMBUS PIKE IN LEWIS CENTER, OHIO. THE VEHICLE WAS A 2017 DODGE JOURNEY GT WITH APPROXIMATELY 42,000 MILES. THE SALESPERSON WAS KYLE CAIN, AND HIS MANAGER AS I UNDERSTAND IT IS BOB POLLOCK. THE SATURDAY I TOOK POSSESSION OF THE VEHICLE IT WAS RAINING HEAVILY SO I WASN'T ABLE TO INSPECT THE ENTIRE VEHICLE AND DID NOT GET A CLOSE LOOK AT THE FRONT TIRE TREAD. I TRADED IN MY 2016 CHEVY CRUZE LT ALONG WITH BRINGING $4,500 TO THE TABLE. THE NEXT DAY, SUNDAY I WAS ABLE TO INSPECT THE VEHICLE MORE THOROUGHLY AND DISCOVERED THAT THE FRONT TIRES WERE BOTH UNSAFE AND UNSATISFACTORY. MONDAY MORNING, APRIL 1, 2019 I CONTACTED KYLE CAIN AND TOLD HIM
Corrective Action:
I AM SHARING MY EXPERIENCE REGARDING BYERS KIA OF LEWIS CENTER AND SALESPERSON KYLE CAIN. FRIENDS, ON SATURDAY, MARCH 30, 2019 I PURCHASED AND FINANCED A VEHICLE THROUGH BYERS KIA ON COLUMBUS PIKE IN LEWIS CENTER, OHIO. THE VEHICLE WAS A 2017 DODGE JOURNEY GT WITH APPROXIMATELY 42,000 MILES. THE SALESPERSON WAS KYLE CAIN, AND HIS MANAGER AS I UNDERSTAND IT IS BOB POLLOCK. THE SATURDAY I TOOK POSSESSION OF THE VEHICLE IT WAS RAINING HEAVILY SO I WASN'T ABLE TO INSPECT THE ENTIRE VEHICLE AND DID NOT GET A CLOSE LOOK AT THE FRONT TIRE TREAD. I TRADED IN MY 2016 CHEVY CRUZE LT ALONG WITH BRINGING $4,500 TO THE TABLE. THE NEXT DAY, SUNDAY I WAS ABLE TO INSPECT THE VEHICLE MORE THOROUGHLY AND DISCOVERED THAT THE FRONT TIRES WERE BOTH UNSAFE AND UNSATISFACTORY. MONDAY MORNING, APRIL 1, 2019 I CONTACTED KYLE CAIN AND TOLD HIM
Additional Notes:
I AM SHARING MY EXPERIENCE REGARDING BYERS KIA OF LEWIS CENTER AND SALESPERSON KYLE CAIN. FRIENDS, ON SATURDAY, MARCH 30, 2019 I PURCHASED AND FINANCED A VEHICLE THROUGH BYERS KIA ON COLUMBUS PIKE IN LEWIS CENTER, OHIO. THE VEHICLE WAS A 2017 DODGE JOURNEY GT WITH APPROXIMATELY 42,000 MILES. THE SALESPERSON WAS KYLE CAIN, AND HIS MANAGER AS I UNDERSTAND IT IS BOB POLLOCK. THE SATURDAY I TOOK POSSESSION OF THE VEHICLE IT WAS RAINING HEAVILY SO I WASN'T ABLE TO INSPECT THE ENTIRE VEHICLE AND DID NOT GET A CLOSE LOOK AT THE FRONT TIRE TREAD. I TRADED IN MY 2016 CHEVY CRUZE LT ALONG WITH BRINGING $4,500 TO THE TABLE. THE NEXT DAY, SUNDAY I WAS ABLE TO INSPECT THE VEHICLE MORE THOROUGHLY AND DISCOVERED THAT THE FRONT TIRES WERE BOTH UNSAFE AND UNSATISFACTORY. MONDAY MORNING, APRIL 1, 2019 I CONTACTED KYLE CAIN AND TOLD HIM
Mfg Campaign: 11207347
Recall Date: May 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DOOR LOCKS WON'T LOCK
Corrective Action:
DOOR LOCKS WON'T LOCK
Additional Notes:
DOOR LOCKS WON'T LOCK
Mfg Campaign: 11203118
Recall Date: Apr 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WHILE I WAS DRIVING ON A HIGHWAY, THE CHECK ENGINE LIGHT AND TRACTION CONTROL/STABILITY LIGHT CAME ON. YOU COULD FEEL THE CAR LOOSEN UP, AND THE ENGINE SOUND LIKE IT WAS MISFIRING OR SKIPPING. THE CAR DID NOT LOSE POWER, AND RAN FINE THE NEXT TIME I DROVE IT. HOWEVER, IT HAS HAPPENED A FEW MORE TIMES. I HAVE AN APPOINTMENT WITH THE DEALERSHIP, SO WE WILL SEE WHAT THEY SAY. I DID SEE THAT THE 2012-2015 MODELS UNDERWENT A RECALL FOR SOMETHING SIMILAR. MAYBE IT IS THAT SAME ISSUE ON THIS MODEL. ALSO, A FEW MONTHS BACK I WAS DRIVING WHEN THE BOLTS HOLDING THE SERPENTINE BELT (DON'T KNOW THE EXACT NAME OF THE SYSTEM) BROKE OFF. THE CAR OVERHEATED AND COMPLETELY SHUT DOWN. THEY USED SHORT 8MM BOLTS TO HOLD UP THE SYSTEM AND THEY FAILED. DEALERSHIP OR CHRYSLER WOULD NOT COVER COSTS OF AROUND $175 TO FIX, WITH NO ASSURANCE THAT A LONGER 8MM BOLT WOULD HOLD UP LONG TERM. THE CAR HAS LESS THEN 50K MILES ON IT.
Corrective Action:
WHILE I WAS DRIVING ON A HIGHWAY, THE CHECK ENGINE LIGHT AND TRACTION CONTROL/STABILITY LIGHT CAME ON. YOU COULD FEEL THE CAR LOOSEN UP, AND THE ENGINE SOUND LIKE IT WAS MISFIRING OR SKIPPING. THE CAR DID NOT LOSE POWER, AND RAN FINE THE NEXT TIME I DROVE IT. HOWEVER, IT HAS HAPPENED A FEW MORE TIMES. I HAVE AN APPOINTMENT WITH THE DEALERSHIP, SO WE WILL SEE WHAT THEY SAY. I DID SEE THAT THE 2012-2015 MODELS UNDERWENT A RECALL FOR SOMETHING SIMILAR. MAYBE IT IS THAT SAME ISSUE ON THIS MODEL. ALSO, A FEW MONTHS BACK I WAS DRIVING WHEN THE BOLTS HOLDING THE SERPENTINE BELT (DON'T KNOW THE EXACT NAME OF THE SYSTEM) BROKE OFF. THE CAR OVERHEATED AND COMPLETELY SHUT DOWN. THEY USED SHORT 8MM BOLTS TO HOLD UP THE SYSTEM AND THEY FAILED. DEALERSHIP OR CHRYSLER WOULD NOT COVER COSTS OF AROUND $175 TO FIX, WITH NO ASSURANCE THAT A LONGER 8MM BOLT WOULD HOLD UP LONG TERM. THE CAR HAS LESS THEN 50K MILES ON IT.
Additional Notes:
WHILE I WAS DRIVING ON A HIGHWAY, THE CHECK ENGINE LIGHT AND TRACTION CONTROL/STABILITY LIGHT CAME ON. YOU COULD FEEL THE CAR LOOSEN UP, AND THE ENGINE SOUND LIKE IT WAS MISFIRING OR SKIPPING. THE CAR DID NOT LOSE POWER, AND RAN FINE THE NEXT TIME I DROVE IT. HOWEVER, IT HAS HAPPENED A FEW MORE TIMES. I HAVE AN APPOINTMENT WITH THE DEALERSHIP, SO WE WILL SEE WHAT THEY SAY. I DID SEE THAT THE 2012-2015 MODELS UNDERWENT A RECALL FOR SOMETHING SIMILAR. MAYBE IT IS THAT SAME ISSUE ON THIS MODEL. ALSO, A FEW MONTHS BACK I WAS DRIVING WHEN THE BOLTS HOLDING THE SERPENTINE BELT (DON'T KNOW THE EXACT NAME OF THE SYSTEM) BROKE OFF. THE CAR OVERHEATED AND COMPLETELY SHUT DOWN. THEY USED SHORT 8MM BOLTS TO HOLD UP THE SYSTEM AND THEY FAILED. DEALERSHIP OR CHRYSLER WOULD NOT COVER COSTS OF AROUND $175 TO FIX, WITH NO ASSURANCE THAT A LONGER 8MM BOLT WOULD HOLD UP LONG TERM. THE CAR HAS LESS THEN 50K MILES ON IT.
Mfg Campaign: 11197270
Recall Date: Apr 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
CRUSE CONTROL KEEP STICKING, AND MY AIR BAG LIGHT KEEP COMING ON, NOT SURE IF IT GOING TO EXPLORE.
Corrective Action:
CRUSE CONTROL KEEP STICKING, AND MY AIR BAG LIGHT KEEP COMING ON, NOT SURE IF IT GOING TO EXPLORE.
Additional Notes:
CRUSE CONTROL KEEP STICKING, AND MY AIR BAG LIGHT KEEP COMING ON, NOT SURE IF IT GOING TO EXPLORE.
Mfg Campaign: 11195346
Recall Date: Apr 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
CRUSE CONTROL KEEP STICKING, AND MY AIR BAG LIGHT KEEP COMING ON, NOT SURE IF IT GOING TO EXPLORE.
Corrective Action:
CRUSE CONTROL KEEP STICKING, AND MY AIR BAG LIGHT KEEP COMING ON, NOT SURE IF IT GOING TO EXPLORE.
Additional Notes:
CRUSE CONTROL KEEP STICKING, AND MY AIR BAG LIGHT KEEP COMING ON, NOT SURE IF IT GOING TO EXPLORE.
Mfg Campaign: 11195346
Recall Date: Apr 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO SAFFORD CHRYSLER JEEP DODGE RAM FIAT OF SPRINGFIELD (LOCATED AT 7611 LOISDALE RD, SPRINGFIELD, VA 22150, (703) 866-1700) WHERE IT WAS DIAGNOSED THAT THE AIR BAG WIRING HARNESS NEEDED TO BE REPLACED; HOWEVER, THE PART WAS ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED APPROXIMATELY FIVE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 13,696.
Corrective Action:
TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO SAFFORD CHRYSLER JEEP DODGE RAM FIAT OF SPRINGFIELD (LOCATED AT 7611 LOISDALE RD, SPRINGFIELD, VA 22150, (703) 866-1700) WHERE IT WAS DIAGNOSED THAT THE AIR BAG WIRING HARNESS NEEDED TO BE REPLACED; HOWEVER, THE PART WAS ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED APPROXIMATELY FIVE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 13,696.
Additional Notes:
TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO SAFFORD CHRYSLER JEEP DODGE RAM FIAT OF SPRINGFIELD (LOCATED AT 7611 LOISDALE RD, SPRINGFIELD, VA 22150, (703) 866-1700) WHERE IT WAS DIAGNOSED THAT THE AIR BAG WIRING HARNESS NEEDED TO BE REPLACED; HOWEVER, THE PART WAS ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED APPROXIMATELY FIVE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 13,696.
Mfg Campaign: 11186222
Recall Date: Mar 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. WHILE DRIVING 80 MPH, THE VEHICLE DECELERATED AND ALMOST CRASHED IN THE MIDDLE OF RUSH HOUR TRAFFIC. THE VEHICLE CAME TO A STOP AND LOST POWER TWELVE TIMES. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WALKER JONES JEEP, DODGE, RAM (2730 MEMORIAL DR, WAYCROSS, GA 31503, (912) 584-1166) WHERE THE VEHICLE WAS DIAGNOSED, BUT THE CODES COULD NOT BE READ. THE VEHICLE WAS REPAIRED OVER THREE TIMES, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 32,543.
Corrective Action:
TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. WHILE DRIVING 80 MPH, THE VEHICLE DECELERATED AND ALMOST CRASHED IN THE MIDDLE OF RUSH HOUR TRAFFIC. THE VEHICLE CAME TO A STOP AND LOST POWER TWELVE TIMES. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WALKER JONES JEEP, DODGE, RAM (2730 MEMORIAL DR, WAYCROSS, GA 31503, (912) 584-1166) WHERE THE VEHICLE WAS DIAGNOSED, BUT THE CODES COULD NOT BE READ. THE VEHICLE WAS REPAIRED OVER THREE TIMES, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 32,543.
Additional Notes:
TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. WHILE DRIVING 80 MPH, THE VEHICLE DECELERATED AND ALMOST CRASHED IN THE MIDDLE OF RUSH HOUR TRAFFIC. THE VEHICLE CAME TO A STOP AND LOST POWER TWELVE TIMES. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WALKER JONES JEEP, DODGE, RAM (2730 MEMORIAL DR, WAYCROSS, GA 31503, (912) 584-1166) WHERE THE VEHICLE WAS DIAGNOSED, BUT THE CODES COULD NOT BE READ. THE VEHICLE WAS REPAIRED OVER THREE TIMES, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 32,543.
Mfg Campaign: 11186275
Recall Date: Mar 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WENT TO GET IN CAR DIDN'T OPEN, HAD TO USE THE KEY, TRIED TO START THE CAR IT DIDN'T ,HAD TO USE THE KEY, PUT THE CAR IN REVERSE AS WE WERE BACKING UP AND ALL OF THE SUDDEN THE CAR WENT FORWARD AND RAN INTO A CONCRETE PILLAR IN A PARKING GARAGE, THE CAR WAS PARKED
Corrective Action:
WENT TO GET IN CAR DIDN'T OPEN, HAD TO USE THE KEY, TRIED TO START THE CAR IT DIDN'T ,HAD TO USE THE KEY, PUT THE CAR IN REVERSE AS WE WERE BACKING UP AND ALL OF THE SUDDEN THE CAR WENT FORWARD AND RAN INTO A CONCRETE PILLAR IN A PARKING GARAGE, THE CAR WAS PARKED
Additional Notes:
WENT TO GET IN CAR DIDN'T OPEN, HAD TO USE THE KEY, TRIED TO START THE CAR IT DIDN'T ,HAD TO USE THE KEY, PUT THE CAR IN REVERSE AS WE WERE BACKING UP AND ALL OF THE SUDDEN THE CAR WENT FORWARD AND RAN INTO A CONCRETE PILLAR IN A PARKING GARAGE, THE CAR WAS PARKED
Mfg Campaign: 11184921
Recall Date: Mar 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
NOT VEHICLE SPECIFIC. THERE IS MUCH CONCERN OVER DISTRACTED DRIVING. CARS PRODUCED TODAY CAN NOT BE DRIVEN WITHOUT VIEWING THE DASHBOARD VIDEO DISPLAY. CLIMATE CONTROLS, RADIO, ETC. VIDEO DISPLAY IS CONSTANTLY DISPLAYING INFORMATION WHICH REQUIRES DRIVER TO TAKE EYES OFF THE ROAD. I BELIEVE BACKUP CAMERAS ARE USEFUL, BUT SHOULD ONLY DISPLAY VIDEO WHEN IN REVERSE. CELL PHONE DISTRACTIONS. ELECTRONICALLY DISABLE CELL PHONES WHILE VEHICLE IS MOVING. MAY SIGNAL AN INCOMING CALL, BUT MUST STOP VEHICLE TO RESPOND.
Corrective Action:
NOT VEHICLE SPECIFIC. THERE IS MUCH CONCERN OVER DISTRACTED DRIVING. CARS PRODUCED TODAY CAN NOT BE DRIVEN WITHOUT VIEWING THE DASHBOARD VIDEO DISPLAY. CLIMATE CONTROLS, RADIO, ETC. VIDEO DISPLAY IS CONSTANTLY DISPLAYING INFORMATION WHICH REQUIRES DRIVER TO TAKE EYES OFF THE ROAD. I BELIEVE BACKUP CAMERAS ARE USEFUL, BUT SHOULD ONLY DISPLAY VIDEO WHEN IN REVERSE. CELL PHONE DISTRACTIONS. ELECTRONICALLY DISABLE CELL PHONES WHILE VEHICLE IS MOVING. MAY SIGNAL AN INCOMING CALL, BUT MUST STOP VEHICLE TO RESPOND.
Additional Notes:
NOT VEHICLE SPECIFIC. THERE IS MUCH CONCERN OVER DISTRACTED DRIVING. CARS PRODUCED TODAY CAN NOT BE DRIVEN WITHOUT VIEWING THE DASHBOARD VIDEO DISPLAY. CLIMATE CONTROLS, RADIO, ETC. VIDEO DISPLAY IS CONSTANTLY DISPLAYING INFORMATION WHICH REQUIRES DRIVER TO TAKE EYES OFF THE ROAD. I BELIEVE BACKUP CAMERAS ARE USEFUL, BUT SHOULD ONLY DISPLAY VIDEO WHEN IN REVERSE. CELL PHONE DISTRACTIONS. ELECTRONICALLY DISABLE CELL PHONES WHILE VEHICLE IS MOVING. MAY SIGNAL AN INCOMING CALL, BUT MUST STOP VEHICLE TO RESPOND.
Mfg Campaign: 11184511
Recall Date: Mar 6, 2019
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury