Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Dodge Journey vehicles. The amber side reflex reflector assembled into the headlamp may not reflect brightly enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z99
Recall Date: Sep 29, 2022
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Consumer Complaints
288 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Dodge Journey. The contact stated that while driving at 70 MPH, the instrument cluster was flickering, and the vehicle stopped. The contact pulled over and noticed smoke. The contact opened the hood and detected a fire. The contact extinguished the fire with some water he had. There were two unknown warning lights illuminated. There were no reported injuries, a police report, or an air bag deployment. The vehicle was towed to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 44,000. The VIN was not available.
Corrective Action:
The contact owns a 2017 Dodge Journey. The contact stated that while driving at 70 MPH, the instrument cluster was flickering, and the vehicle stopped. The contact pulled over and noticed smoke. The contact opened the hood and detected a fire. The contact extinguished the fire with some water he had. There were two unknown warning lights illuminated. There were no reported injuries, a police report, or an air bag deployment. The vehicle was towed to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 44,000. The VIN was not available.
Additional Notes:
The contact owns a 2017 Dodge Journey. The contact stated that while driving at 70 MPH, the instrument cluster was flickering, and the vehicle stopped. The contact pulled over and noticed smoke. The contact opened the hood and detected a fire. The contact extinguished the fire with some water he had. There were two unknown warning lights illuminated. There were no reported injuries, a police report, or an air bag deployment. The vehicle was towed to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 44,000. The VIN was not available.
Mfg Campaign: 11609733
Recall Date: Aug 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I bought my 2017 dodge journey new in 2017 about 2mouths ago I start having problems with my windows now going up or down , I bought a new window switch and still didn’t work .i notice broken wires in the driver side wire harness,I believe this s a safety issue and needs to be addressed immediately thanks .
Corrective Action:
I bought my 2017 dodge journey new in 2017 about 2mouths ago I start having problems with my windows now going up or down , I bought a new window switch and still didn’t work .i notice broken wires in the driver side wire harness,I believe this s a safety issue and needs to be addressed immediately thanks .
Additional Notes:
I bought my 2017 dodge journey new in 2017 about 2mouths ago I start having problems with my windows now going up or down , I bought a new window switch and still didn’t work .i notice broken wires in the driver side wire harness,I believe this s a safety issue and needs to be addressed immediately thanks .
Mfg Campaign: 11606359
Recall Date: Aug 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I bought my 2017 dodge journey new in 2017 about 2mouths ago I start having problems with my windows now going up or down , I bought a new window switch and still didn’t work .i notice broken wires in the driver side wire harness,I believe this s a safety issue and needs to be addressed immediately thanks .
Corrective Action:
I bought my 2017 dodge journey new in 2017 about 2mouths ago I start having problems with my windows now going up or down , I bought a new window switch and still didn’t work .i notice broken wires in the driver side wire harness,I believe this s a safety issue and needs to be addressed immediately thanks .
Additional Notes:
I bought my 2017 dodge journey new in 2017 about 2mouths ago I start having problems with my windows now going up or down , I bought a new window switch and still didn’t work .i notice broken wires in the driver side wire harness,I believe this s a safety issue and needs to be addressed immediately thanks .
Mfg Campaign: 11606359
Recall Date: Aug 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
Passenger head rest deployed for no reason. If someone was in the seat they would have got severe whiplash. It was a broken plastic piece inside the headrest. This is a common occurrence. There were no warnings. I kept the part in case it needs to be inspected. Definitely a manufacturers defect that needs to be addressed before someone gets hurt
Corrective Action:
Passenger head rest deployed for no reason. If someone was in the seat they would have got severe whiplash. It was a broken plastic piece inside the headrest. This is a common occurrence. There were no warnings. I kept the part in case it needs to be inspected. Definitely a manufacturers defect that needs to be addressed before someone gets hurt
Additional Notes:
Passenger head rest deployed for no reason. If someone was in the seat they would have got severe whiplash. It was a broken plastic piece inside the headrest. This is a common occurrence. There were no warnings. I kept the part in case it needs to be inspected. Definitely a manufacturers defect that needs to be addressed before someone gets hurt
Mfg Campaign: 11606285
Recall Date: Aug 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2017 Dodge Journey. The contact stated while driving at approximately 5 MPH, the service AWD, ABS, and cruise control warning lights remained illuminated. The vehicle was taken to the same independent mechanic for the failure; however, the cause of the failure was unknown. The vehicle was not repaired because a permanent remedy had not been determined, and several unknown parts were unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Corrective Action:
The contact owns a 2017 Dodge Journey. The contact stated while driving at approximately 5 MPH, the service AWD, ABS, and cruise control warning lights remained illuminated. The vehicle was taken to the same independent mechanic for the failure; however, the cause of the failure was unknown. The vehicle was not repaired because a permanent remedy had not been determined, and several unknown parts were unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Additional Notes:
The contact owns a 2017 Dodge Journey. The contact stated while driving at approximately 5 MPH, the service AWD, ABS, and cruise control warning lights remained illuminated. The vehicle was taken to the same independent mechanic for the failure; however, the cause of the failure was unknown. The vehicle was not repaired because a permanent remedy had not been determined, and several unknown parts were unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Mfg Campaign: 11603749
Recall Date: Jul 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL:CRUISE CONTROL
Potential Consequences:
The contact owns a 2017 Dodge Journey. The contact stated while driving at approximately 5 MPH, the service AWD, ABS, and cruise control warning lights remained illuminated. The vehicle was taken to the same independent mechanic for the failure; however, the cause of the failure was unknown. The vehicle was not repaired because a permanent remedy had not been determined, and several unknown parts were unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Corrective Action:
The contact owns a 2017 Dodge Journey. The contact stated while driving at approximately 5 MPH, the service AWD, ABS, and cruise control warning lights remained illuminated. The vehicle was taken to the same independent mechanic for the failure; however, the cause of the failure was unknown. The vehicle was not repaired because a permanent remedy had not been determined, and several unknown parts were unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Additional Notes:
The contact owns a 2017 Dodge Journey. The contact stated while driving at approximately 5 MPH, the service AWD, ABS, and cruise control warning lights remained illuminated. The vehicle was taken to the same independent mechanic for the failure; however, the cause of the failure was unknown. The vehicle was not repaired because a permanent remedy had not been determined, and several unknown parts were unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Mfg Campaign: 11603749
Recall Date: Jul 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Dodge Journey. The contact stated while driving at approximately 5 MPH, the service AWD, ABS, and cruise control warning lights remained illuminated. The vehicle was taken to the same independent mechanic for the failure; however, the cause of the failure was unknown. The vehicle was not repaired because a permanent remedy had not been determined, and several unknown parts were unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Corrective Action:
The contact owns a 2017 Dodge Journey. The contact stated while driving at approximately 5 MPH, the service AWD, ABS, and cruise control warning lights remained illuminated. The vehicle was taken to the same independent mechanic for the failure; however, the cause of the failure was unknown. The vehicle was not repaired because a permanent remedy had not been determined, and several unknown parts were unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Additional Notes:
The contact owns a 2017 Dodge Journey. The contact stated while driving at approximately 5 MPH, the service AWD, ABS, and cruise control warning lights remained illuminated. The vehicle was taken to the same independent mechanic for the failure; however, the cause of the failure was unknown. The vehicle was not repaired because a permanent remedy had not been determined, and several unknown parts were unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Mfg Campaign: 11603749
Recall Date: Jul 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
So on 7/1/24 our vehicle started overheating some. And then we had the check engine light to come on along with another light that looks like a lightning bolt inside an inside out parenthesis. So I research the symbol and it came back as an issue with the Electric Throttle Control which is also means there is a problem with the electric parking brake. And then a mesage came on that said OIL TEMP HIGH SPEED MAY BE LIMITED. And then it started smoking really bad under the hood. So i researched some more and found out back in 2018 there was a recall on the same issue that was completed on September 23rd 2018.
Corrective Action:
So on 7/1/24 our vehicle started overheating some. And then we had the check engine light to come on along with another light that looks like a lightning bolt inside an inside out parenthesis. So I research the symbol and it came back as an issue with the Electric Throttle Control which is also means there is a problem with the electric parking brake. And then a mesage came on that said OIL TEMP HIGH SPEED MAY BE LIMITED. And then it started smoking really bad under the hood. So i researched some more and found out back in 2018 there was a recall on the same issue that was completed on September 23rd 2018.
Additional Notes:
So on 7/1/24 our vehicle started overheating some. And then we had the check engine light to come on along with another light that looks like a lightning bolt inside an inside out parenthesis. So I research the symbol and it came back as an issue with the Electric Throttle Control which is also means there is a problem with the electric parking brake. And then a mesage came on that said OIL TEMP HIGH SPEED MAY BE LIMITED. And then it started smoking really bad under the hood. So i researched some more and found out back in 2018 there was a recall on the same issue that was completed on September 23rd 2018.
Mfg Campaign: 11598223
Recall Date: Jul 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
So on 7/1/24 our vehicle started overheating some. And then we had the check engine light to come on along with another light that looks like a lightning bolt inside an inside out parenthesis. So I research the symbol and it came back as an issue with the Electric Throttle Control which is also means there is a problem with the electric parking brake. And then a mesage came on that said OIL TEMP HIGH SPEED MAY BE LIMITED. And then it started smoking really bad under the hood. So i researched some more and found out back in 2018 there was a recall on the same issue that was completed on September 23rd 2018.
Corrective Action:
So on 7/1/24 our vehicle started overheating some. And then we had the check engine light to come on along with another light that looks like a lightning bolt inside an inside out parenthesis. So I research the symbol and it came back as an issue with the Electric Throttle Control which is also means there is a problem with the electric parking brake. And then a mesage came on that said OIL TEMP HIGH SPEED MAY BE LIMITED. And then it started smoking really bad under the hood. So i researched some more and found out back in 2018 there was a recall on the same issue that was completed on September 23rd 2018.
Additional Notes:
So on 7/1/24 our vehicle started overheating some. And then we had the check engine light to come on along with another light that looks like a lightning bolt inside an inside out parenthesis. So I research the symbol and it came back as an issue with the Electric Throttle Control which is also means there is a problem with the electric parking brake. And then a mesage came on that said OIL TEMP HIGH SPEED MAY BE LIMITED. And then it started smoking really bad under the hood. So i researched some more and found out back in 2018 there was a recall on the same issue that was completed on September 23rd 2018.
Mfg Campaign: 11598223
Recall Date: Jul 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
So on 7/1/24 our vehicle started overheating some. And then we had the check engine light to come on along with another light that looks like a lightning bolt inside an inside out parenthesis. So I research the symbol and it came back as an issue with the Electric Throttle Control which is also means there is a problem with the electric parking brake. And then a mesage came on that said OIL TEMP HIGH SPEED MAY BE LIMITED. And then it started smoking really bad under the hood. So i researched some more and found out back in 2018 there was a recall on the same issue that was completed on September 23rd 2018.
Corrective Action:
So on 7/1/24 our vehicle started overheating some. And then we had the check engine light to come on along with another light that looks like a lightning bolt inside an inside out parenthesis. So I research the symbol and it came back as an issue with the Electric Throttle Control which is also means there is a problem with the electric parking brake. And then a mesage came on that said OIL TEMP HIGH SPEED MAY BE LIMITED. And then it started smoking really bad under the hood. So i researched some more and found out back in 2018 there was a recall on the same issue that was completed on September 23rd 2018.
Additional Notes:
So on 7/1/24 our vehicle started overheating some. And then we had the check engine light to come on along with another light that looks like a lightning bolt inside an inside out parenthesis. So I research the symbol and it came back as an issue with the Electric Throttle Control which is also means there is a problem with the electric parking brake. And then a mesage came on that said OIL TEMP HIGH SPEED MAY BE LIMITED. And then it started smoking really bad under the hood. So i researched some more and found out back in 2018 there was a recall on the same issue that was completed on September 23rd 2018.
Mfg Campaign: 11598223
Recall Date: Jul 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Severe shaking at 60mph and above. Numerous attempts to correct the issue through dealership, private mechanics with balancing and high speed balancing did not correct the issue. It was determined through several mechanics that the ABS Module is no longer working and could contribute to the shaking of the vehicle. The dealership advised the manufacturer does not make these parts anymore. I tried purchasing a rebuilt ABS and it did not work as it was not compatible with my VIN. This is the second Dodge Journey I have owned and both have had the shaking issue. My automatic braking system and cruise control will no longer work as a result of the ABS failure, which makes this very dangerous to drive. I only have around 90,000 miles on this car and planned to keep it long term, but finding that I cannot get parts. I have also always had many problems with the fuel system. The light goes on all the time for the fuel cap even when it is on. The dealership advised it is the closure for the fuel tank that keeps having an issue. I smell fuel inside my car as soon as I turn it off after driving.
Corrective Action:
Severe shaking at 60mph and above. Numerous attempts to correct the issue through dealership, private mechanics with balancing and high speed balancing did not correct the issue. It was determined through several mechanics that the ABS Module is no longer working and could contribute to the shaking of the vehicle. The dealership advised the manufacturer does not make these parts anymore. I tried purchasing a rebuilt ABS and it did not work as it was not compatible with my VIN. This is the second Dodge Journey I have owned and both have had the shaking issue. My automatic braking system and cruise control will no longer work as a result of the ABS failure, which makes this very dangerous to drive. I only have around 90,000 miles on this car and planned to keep it long term, but finding that I cannot get parts. I have also always had many problems with the fuel system. The light goes on all the time for the fuel cap even when it is on. The dealership advised it is the closure for the fuel tank that keeps having an issue. I smell fuel inside my car as soon as I turn it off after driving.
Additional Notes:
Severe shaking at 60mph and above. Numerous attempts to correct the issue through dealership, private mechanics with balancing and high speed balancing did not correct the issue. It was determined through several mechanics that the ABS Module is no longer working and could contribute to the shaking of the vehicle. The dealership advised the manufacturer does not make these parts anymore. I tried purchasing a rebuilt ABS and it did not work as it was not compatible with my VIN. This is the second Dodge Journey I have owned and both have had the shaking issue. My automatic braking system and cruise control will no longer work as a result of the ABS failure, which makes this very dangerous to drive. I only have around 90,000 miles on this car and planned to keep it long term, but finding that I cannot get parts. I have also always had many problems with the fuel system. The light goes on all the time for the fuel cap even when it is on. The dealership advised it is the closure for the fuel tank that keeps having an issue. I smell fuel inside my car as soon as I turn it off after driving.
Mfg Campaign: 11595033
Recall Date: Jun 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Severe shaking at 60mph and above. Numerous attempts to correct the issue through dealership, private mechanics with balancing and high speed balancing did not correct the issue. It was determined through several mechanics that the ABS Module is no longer working and could contribute to the shaking of the vehicle. The dealership advised the manufacturer does not make these parts anymore. I tried purchasing a rebuilt ABS and it did not work as it was not compatible with my VIN. This is the second Dodge Journey I have owned and both have had the shaking issue. My automatic braking system and cruise control will no longer work as a result of the ABS failure, which makes this very dangerous to drive. I only have around 90,000 miles on this car and planned to keep it long term, but finding that I cannot get parts. I have also always had many problems with the fuel system. The light goes on all the time for the fuel cap even when it is on. The dealership advised it is the closure for the fuel tank that keeps having an issue. I smell fuel inside my car as soon as I turn it off after driving.
Corrective Action:
Severe shaking at 60mph and above. Numerous attempts to correct the issue through dealership, private mechanics with balancing and high speed balancing did not correct the issue. It was determined through several mechanics that the ABS Module is no longer working and could contribute to the shaking of the vehicle. The dealership advised the manufacturer does not make these parts anymore. I tried purchasing a rebuilt ABS and it did not work as it was not compatible with my VIN. This is the second Dodge Journey I have owned and both have had the shaking issue. My automatic braking system and cruise control will no longer work as a result of the ABS failure, which makes this very dangerous to drive. I only have around 90,000 miles on this car and planned to keep it long term, but finding that I cannot get parts. I have also always had many problems with the fuel system. The light goes on all the time for the fuel cap even when it is on. The dealership advised it is the closure for the fuel tank that keeps having an issue. I smell fuel inside my car as soon as I turn it off after driving.
Additional Notes:
Severe shaking at 60mph and above. Numerous attempts to correct the issue through dealership, private mechanics with balancing and high speed balancing did not correct the issue. It was determined through several mechanics that the ABS Module is no longer working and could contribute to the shaking of the vehicle. The dealership advised the manufacturer does not make these parts anymore. I tried purchasing a rebuilt ABS and it did not work as it was not compatible with my VIN. This is the second Dodge Journey I have owned and both have had the shaking issue. My automatic braking system and cruise control will no longer work as a result of the ABS failure, which makes this very dangerous to drive. I only have around 90,000 miles on this car and planned to keep it long term, but finding that I cannot get parts. I have also always had many problems with the fuel system. The light goes on all the time for the fuel cap even when it is on. The dealership advised it is the closure for the fuel tank that keeps having an issue. I smell fuel inside my car as soon as I turn it off after driving.
Mfg Campaign: 11595033
Recall Date: Jun 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Severe shaking at 60mph and above. Numerous attempts to correct the issue through dealership, private mechanics with balancing and high speed balancing did not correct the issue. It was determined through several mechanics that the ABS Module is no longer working and could contribute to the shaking of the vehicle. The dealership advised the manufacturer does not make these parts anymore. I tried purchasing a rebuilt ABS and it did not work as it was not compatible with my VIN. This is the second Dodge Journey I have owned and both have had the shaking issue. My automatic braking system and cruise control will no longer work as a result of the ABS failure, which makes this very dangerous to drive. I only have around 90,000 miles on this car and planned to keep it long term, but finding that I cannot get parts. I have also always had many problems with the fuel system. The light goes on all the time for the fuel cap even when it is on. The dealership advised it is the closure for the fuel tank that keeps having an issue. I smell fuel inside my car as soon as I turn it off after driving.
Corrective Action:
Severe shaking at 60mph and above. Numerous attempts to correct the issue through dealership, private mechanics with balancing and high speed balancing did not correct the issue. It was determined through several mechanics that the ABS Module is no longer working and could contribute to the shaking of the vehicle. The dealership advised the manufacturer does not make these parts anymore. I tried purchasing a rebuilt ABS and it did not work as it was not compatible with my VIN. This is the second Dodge Journey I have owned and both have had the shaking issue. My automatic braking system and cruise control will no longer work as a result of the ABS failure, which makes this very dangerous to drive. I only have around 90,000 miles on this car and planned to keep it long term, but finding that I cannot get parts. I have also always had many problems with the fuel system. The light goes on all the time for the fuel cap even when it is on. The dealership advised it is the closure for the fuel tank that keeps having an issue. I smell fuel inside my car as soon as I turn it off after driving.
Additional Notes:
Severe shaking at 60mph and above. Numerous attempts to correct the issue through dealership, private mechanics with balancing and high speed balancing did not correct the issue. It was determined through several mechanics that the ABS Module is no longer working and could contribute to the shaking of the vehicle. The dealership advised the manufacturer does not make these parts anymore. I tried purchasing a rebuilt ABS and it did not work as it was not compatible with my VIN. This is the second Dodge Journey I have owned and both have had the shaking issue. My automatic braking system and cruise control will no longer work as a result of the ABS failure, which makes this very dangerous to drive. I only have around 90,000 miles on this car and planned to keep it long term, but finding that I cannot get parts. I have also always had many problems with the fuel system. The light goes on all the time for the fuel cap even when it is on. The dealership advised it is the closure for the fuel tank that keeps having an issue. I smell fuel inside my car as soon as I turn it off after driving.
Mfg Campaign: 11595033
Recall Date: Jun 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Back up camera on the dash gose black when vehicle is in reverse which violation of motor vehicle standard for operation called dealer no recalls on my 17 but for 18 and up
Corrective Action:
Back up camera on the dash gose black when vehicle is in reverse which violation of motor vehicle standard for operation called dealer no recalls on my 17 but for 18 and up
Additional Notes:
Back up camera on the dash gose black when vehicle is in reverse which violation of motor vehicle standard for operation called dealer no recalls on my 17 but for 18 and up
Mfg Campaign: 11594413
Recall Date: Jun 14, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Engine light came on. ABS light on. Red lightning bolt light came on. Car running very rough with diminishing power. Local mechanic said take it to the dealer. Took it to the dealer and it was repaired. Noted that there is a recall for RAM trucks with same problem but none for the Journey.
Corrective Action:
Engine light came on. ABS light on. Red lightning bolt light came on. Car running very rough with diminishing power. Local mechanic said take it to the dealer. Took it to the dealer and it was repaired. Noted that there is a recall for RAM trucks with same problem but none for the Journey.
Additional Notes:
Engine light came on. ABS light on. Red lightning bolt light came on. Car running very rough with diminishing power. Local mechanic said take it to the dealer. Took it to the dealer and it was repaired. Noted that there is a recall for RAM trucks with same problem but none for the Journey.
Mfg Campaign: 11594221
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Pull over police officer stated said lights are to dim to be driving at night told me I need to have my lights checked out. While driving about 60- 62 mph the vehicle just shut down without warning trying push the accelerator it would not go no further stuck on interstate with emergency blinkers if could of cause bad accident or someone could of hit me without warning. Dodge journey I need some assistance with my vehicle Opposite site Interstate
Corrective Action:
Pull over police officer stated said lights are to dim to be driving at night told me I need to have my lights checked out. While driving about 60- 62 mph the vehicle just shut down without warning trying push the accelerator it would not go no further stuck on interstate with emergency blinkers if could of cause bad accident or someone could of hit me without warning. Dodge journey I need some assistance with my vehicle Opposite site Interstate
Additional Notes:
Pull over police officer stated said lights are to dim to be driving at night told me I need to have my lights checked out. While driving about 60- 62 mph the vehicle just shut down without warning trying push the accelerator it would not go no further stuck on interstate with emergency blinkers if could of cause bad accident or someone could of hit me without warning. Dodge journey I need some assistance with my vehicle Opposite site Interstate
Mfg Campaign: 11591423
Recall Date: May 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Pull over police officer stated said lights are to dim to be driving at night told me I need to have my lights checked out. While driving about 60- 62 mph the vehicle just shut down without warning trying push the accelerator it would not go no further stuck on interstate with emergency blinkers if could of cause bad accident or someone could of hit me without warning. Dodge journey I need some assistance with my vehicle Opposite site Interstate
Corrective Action:
Pull over police officer stated said lights are to dim to be driving at night told me I need to have my lights checked out. While driving about 60- 62 mph the vehicle just shut down without warning trying push the accelerator it would not go no further stuck on interstate with emergency blinkers if could of cause bad accident or someone could of hit me without warning. Dodge journey I need some assistance with my vehicle Opposite site Interstate
Additional Notes:
Pull over police officer stated said lights are to dim to be driving at night told me I need to have my lights checked out. While driving about 60- 62 mph the vehicle just shut down without warning trying push the accelerator it would not go no further stuck on interstate with emergency blinkers if could of cause bad accident or someone could of hit me without warning. Dodge journey I need some assistance with my vehicle Opposite site Interstate
Mfg Campaign: 11591423
Recall Date: May 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Pull over police officer stated said lights are to dim to be driving at night told me I need to have my lights checked out. While driving about 60- 62 mph the vehicle just shut down without warning trying push the accelerator it would not go no further stuck on interstate with emergency blinkers if could of cause bad accident or someone could of hit me without warning. Dodge journey I need some assistance with my vehicle Opposite site Interstate
Corrective Action:
Pull over police officer stated said lights are to dim to be driving at night told me I need to have my lights checked out. While driving about 60- 62 mph the vehicle just shut down without warning trying push the accelerator it would not go no further stuck on interstate with emergency blinkers if could of cause bad accident or someone could of hit me without warning. Dodge journey I need some assistance with my vehicle Opposite site Interstate
Additional Notes:
Pull over police officer stated said lights are to dim to be driving at night told me I need to have my lights checked out. While driving about 60- 62 mph the vehicle just shut down without warning trying push the accelerator it would not go no further stuck on interstate with emergency blinkers if could of cause bad accident or someone could of hit me without warning. Dodge journey I need some assistance with my vehicle Opposite site Interstate
Mfg Campaign: 11591423
Recall Date: May 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The actuator for cabin air engages when vehicle is completely off. This is due to a short in the electrical system, causing the actuator to function when power is directly applied. This could cause the electrical system to overheat and cause a fire.
Corrective Action:
The actuator for cabin air engages when vehicle is completely off. This is due to a short in the electrical system, causing the actuator to function when power is directly applied. This could cause the electrical system to overheat and cause a fire.
Additional Notes:
The actuator for cabin air engages when vehicle is completely off. This is due to a short in the electrical system, causing the actuator to function when power is directly applied. This could cause the electrical system to overheat and cause a fire.
Mfg Campaign: 11590724
Recall Date: May 25, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owned a 2017 Dodge Journey. The contact stated that while driving at 70 MPH, the instrument panel began to behave erratically, after which the vehicle inadvertently lost motive power, prompting her to attempt to quickly veer to the shoulder of the roadway. As a result, the contact was sideswiped by another vehicle on the driver's side. The air bags did not deploy. All warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. The contact transported herself to an area hospital and was treated for a nondescript injury to her right shoulder. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V332000 (Electrical System, Vehicle Speed Control), and the VIN was included, and parts were available. The manufacturer was not notified of the failure. The failure mileage was 173,000.
Corrective Action:
The contact owned a 2017 Dodge Journey. The contact stated that while driving at 70 MPH, the instrument panel began to behave erratically, after which the vehicle inadvertently lost motive power, prompting her to attempt to quickly veer to the shoulder of the roadway. As a result, the contact was sideswiped by another vehicle on the driver's side. The air bags did not deploy. All warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. The contact transported herself to an area hospital and was treated for a nondescript injury to her right shoulder. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V332000 (Electrical System, Vehicle Speed Control), and the VIN was included, and parts were available. The manufacturer was not notified of the failure. The failure mileage was 173,000.
Additional Notes:
The contact owned a 2017 Dodge Journey. The contact stated that while driving at 70 MPH, the instrument panel began to behave erratically, after which the vehicle inadvertently lost motive power, prompting her to attempt to quickly veer to the shoulder of the roadway. As a result, the contact was sideswiped by another vehicle on the driver's side. The air bags did not deploy. All warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. The contact transported herself to an area hospital and was treated for a nondescript injury to her right shoulder. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V332000 (Electrical System, Vehicle Speed Control), and the VIN was included, and parts were available. The manufacturer was not notified of the failure. The failure mileage was 173,000.
Mfg Campaign: 11587900
Recall Date: May 9, 2024
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